Cal Performances
Berkeley, CA, USA
Cal Performances is seeking a Social Media and Digital Content Specialist.
The Social Media and Digital Content Specialist works at the direction of the Associate Director of Communications to produce, schedule, and deploy Cal Performances’ original content across all owned media platforms, including writing and editing, graphic production for social media and web, web and mobile content, video content and project management of larger-scale content production projects.
Responsibilities
Duties include but are not limited to:
PRODUCTION AND DEPLOYMENT FOR SOCIAL MEDIA
Under the direction and supervision of the Associate Director of Communications, produces content on Cal Performances’ social media channels, including writing posts, uploading videos, creating graphic content, and soliciting, coordinating and editing contributions from other Cal Performances units.
Under direction of Associate Director of Communications, schedules and deploys social media content across all Cal Performances platforms. Includes usage of social media management software such as Hootsuite to schedule and arrange for deployment in advance.
Partner with cross-functional teams to ensure content reflects the Cal Performances brand and creative standards.
When necessary, attend performances, special events, and other artist- and campus-related activities to capture social media content.
Coordinates with Media Relations Manager and the artists management social media contact in advance of the performance to plan and execute artist-specific social media activities.
Monitors, responds if necessary, and reports on engagement on Cal Performances social media platforms.
Utilizing Google Analytics and the social platforms data insights, analyzes, reviews, and reports on effectiveness of posts and content to maximize results.
CONTENT PRODUCTION AND DEPLOYMENT FOR WEB AND MOBILE PLATFORMS
Under the direction of the Associate Director of Communications and working in conjunction with the digital and web team, produces, traffics and deploys content for Cal Performances’ websites and mobile platforms as needed, including writing and posting blog posts, creating graphic content, uploading videos and photos, and soliciting coordinating and editing contributions from other Cal Performances units and outside contributors as directed.
Project manages production and trafficking of select video content, including acting as liaison with outside contracted vendors and managing the uploading of content to Cal Performances’ YouTube and Vimeo channels.
SUPERVISION
Supervises student assistants who also work to create content for social media and the web. Trains students and staff at large on social media protocol and baseline content production skills. Acts as editor and gatekeeper for all student work posted to public digital platforms.
Required Qualifications
Excellent demonstrated writing and editing skills across a wide variety of channels.
Demonstrated experience and knowledge of concepts and principles of social media and marketing, including significant experience working on the following social media platforms: Facebook, Twitter, TikTok, Instagram, YouTube, Vimeo.
Demonstrated ability to stay current on social media best practices, and advise on adoption of new platforms and channels as necessary.
Working knowledge of Adobe Creative Suite: Photoshop, Premiere (or other video editing software), Acrobat; HTML, Microsoft Office: Excel, Word, Powerpoint; WordPress (or other CMS).
Knowledge of website best practices, including UI (user interface design), UX (user experience design), writing for SEO.
Broad base experience and knowledge of the business of performing arts, including organizations, trends and performing artists in music, dance, and theater.
Demonstrated initiative and the ability to work independently, as part of a team and with large numbers of people in various areas of organizational responsibility.
Ability to effectively manage numerous projects simultaneously in various stages of development, and to effectively develop, implement and coordinate long-range departmental goals.
Ability to work under pressure of deadlines, utilizing excellent organizational skills, time management efficiency and careful attention to details.
Demonstrated supervisory skills to manage and delegate responsibility to student employees, interns, volunteers and contracted vendors such as photographers, videographers, graphic designers, and writers.
Bachelor’s degree in related area and/or equivalent experience/training.
For more information and to apply, please visit http://jobs.berkeley.edu/ (search by the Job ID #25875 ) or go to https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=25875&PostingSeq=1
Full Time
Cal Performances is seeking a Social Media and Digital Content Specialist.
The Social Media and Digital Content Specialist works at the direction of the Associate Director of Communications to produce, schedule, and deploy Cal Performances’ original content across all owned media platforms, including writing and editing, graphic production for social media and web, web and mobile content, video content and project management of larger-scale content production projects.
Responsibilities
Duties include but are not limited to:
PRODUCTION AND DEPLOYMENT FOR SOCIAL MEDIA
Under the direction and supervision of the Associate Director of Communications, produces content on Cal Performances’ social media channels, including writing posts, uploading videos, creating graphic content, and soliciting, coordinating and editing contributions from other Cal Performances units.
Under direction of Associate Director of Communications, schedules and deploys social media content across all Cal Performances platforms. Includes usage of social media management software such as Hootsuite to schedule and arrange for deployment in advance.
Partner with cross-functional teams to ensure content reflects the Cal Performances brand and creative standards.
When necessary, attend performances, special events, and other artist- and campus-related activities to capture social media content.
Coordinates with Media Relations Manager and the artists management social media contact in advance of the performance to plan and execute artist-specific social media activities.
Monitors, responds if necessary, and reports on engagement on Cal Performances social media platforms.
Utilizing Google Analytics and the social platforms data insights, analyzes, reviews, and reports on effectiveness of posts and content to maximize results.
CONTENT PRODUCTION AND DEPLOYMENT FOR WEB AND MOBILE PLATFORMS
Under the direction of the Associate Director of Communications and working in conjunction with the digital and web team, produces, traffics and deploys content for Cal Performances’ websites and mobile platforms as needed, including writing and posting blog posts, creating graphic content, uploading videos and photos, and soliciting coordinating and editing contributions from other Cal Performances units and outside contributors as directed.
Project manages production and trafficking of select video content, including acting as liaison with outside contracted vendors and managing the uploading of content to Cal Performances’ YouTube and Vimeo channels.
SUPERVISION
Supervises student assistants who also work to create content for social media and the web. Trains students and staff at large on social media protocol and baseline content production skills. Acts as editor and gatekeeper for all student work posted to public digital platforms.
Required Qualifications
Excellent demonstrated writing and editing skills across a wide variety of channels.
Demonstrated experience and knowledge of concepts and principles of social media and marketing, including significant experience working on the following social media platforms: Facebook, Twitter, TikTok, Instagram, YouTube, Vimeo.
Demonstrated ability to stay current on social media best practices, and advise on adoption of new platforms and channels as necessary.
Working knowledge of Adobe Creative Suite: Photoshop, Premiere (or other video editing software), Acrobat; HTML, Microsoft Office: Excel, Word, Powerpoint; WordPress (or other CMS).
Knowledge of website best practices, including UI (user interface design), UX (user experience design), writing for SEO.
Broad base experience and knowledge of the business of performing arts, including organizations, trends and performing artists in music, dance, and theater.
Demonstrated initiative and the ability to work independently, as part of a team and with large numbers of people in various areas of organizational responsibility.
Ability to effectively manage numerous projects simultaneously in various stages of development, and to effectively develop, implement and coordinate long-range departmental goals.
Ability to work under pressure of deadlines, utilizing excellent organizational skills, time management efficiency and careful attention to details.
Demonstrated supervisory skills to manage and delegate responsibility to student employees, interns, volunteers and contracted vendors such as photographers, videographers, graphic designers, and writers.
Bachelor’s degree in related area and/or equivalent experience/training.
For more information and to apply, please visit http://jobs.berkeley.edu/ (search by the Job ID #25875 ) or go to https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=25875&PostingSeq=1
Milwaukee County Transit System
1942 North 17th Street, Milwaukee, WI, USA
JOB SUMMARY: Plans, leads, develops and coordinates the policies, activities and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and business strategy.
ESSENTIAL FUNCTIONS:
Collaborates with senior leadership to understand and implement the organization’s goals and strategy related to staffing, recruiting, retention, attendance, benefits plans, employee relations and professional development.
Directs the administration of human resource programs including, but not limited to, compensation, benefits, pension, leave management, disciplinary matters, performance, talent management, productivity, recognition, wellness, training and development.
Plans, leads, develops, coordinates, and implements policies, processes, training and initiatives to support the organization’s human resource compliance with Federal, State and local requirements as well as with Collective Bargaining Agreements.
Strategizes, directs and oversees processes for sourcing applicants, creates recruitment plans, selects candidates, maintains employee files, and ensures audit compliance.
Strategizes, directs and oversees the administration of self-funded health and dental plans, plus various other employee benefits for active employees and pensioners. Works with the insurance broker/actuary to monitor and refine plan designs and incorporate best practices.
Serves as a trustee on the Transit Employees’ Pension Plan board and the Transit Employees’ 457 plan board.
Partners and coordinates with Labor Relations on matters of discipline, investigations and administration of related rules.
Identifies supervisory training needs; directs the development and presentation of training programs to company leaders Creates and manages budget for the Human Resources Department.
Creates and manages budget for the Human Resources Department.
Maintains knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management, pension and benefits, and employment law; applies this knowledge to communicate changes in policy, practice and resources to upper management.
Performs other duties as required
QUALIFICATIONS:
Bachelor's Degree in Human Resources or related field required.
Nine (9) years of combined experience in managing full-service human resources department and/or administering HR policies and programs.
Three (3) years supervisory experience required. Professional certification in human resources preferred.
Experience with Ceridian Dayforce or other HR system enterprise software is a plus.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of human resources administration trends and best practices, including benefits administration, recruiting, leave management, labor relations, compensation, classification, and employee development.
Knowledge of basic employment law on matters such as harassment, FMLA, ADA, workers compensation and leave of absence.
Knowledge of best practices in developing, updating, and improving employee orientation and onboarding processes.
Knowledge of methods used to perform employee engagement surveys, exit interviews and ‘stay’ interviews.
Knowledge of benefits offered at large governmental and quasi-governmental employers such as, short and long-term disability Insurance, defined benefit pension plans, deferred compensation plans, tuition reimbursement, and employee wellness plans.
Ability to manage conflict and balance competing interests from multiple stakeholders.
Ability to develop and execute company strategies to attain outcomes for set goals.
Ability to manage others and delegate effectively.
Ability to develop and maintain effective and appropriate working relationships.
Ability to communicate effectively, both verbally and in writing.
Ability to work independently.
Skilled in computer operations and spreadsheet, word processing, and presentation software.
PHYSICALREQUIREMENTS AND ENVIORNMENTAL FACTORS
Work is frequently conducted in an office or similar indoor environment relatively free from unpleasant environmental conditions or hazards. Incumbent may be exposed to hostile or irate individuals or those who have violent backgrounds.
Physical requirements are those described as sedentary work, which includes exerting ten (10) pounds of force occasionally, a negligible amount of force frequently and/or constantly having to lift, push, pull or otherwise move objects, including the human body.
DISCLAIMER STATEMENT:
The above are general requirements that must be met for consideration. They are not intended to be an exhaustive list of job qualifications or job duties.
Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.
Full Time
JOB SUMMARY: Plans, leads, develops and coordinates the policies, activities and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organization’s mission and business strategy.
ESSENTIAL FUNCTIONS:
Collaborates with senior leadership to understand and implement the organization’s goals and strategy related to staffing, recruiting, retention, attendance, benefits plans, employee relations and professional development.
Directs the administration of human resource programs including, but not limited to, compensation, benefits, pension, leave management, disciplinary matters, performance, talent management, productivity, recognition, wellness, training and development.
Plans, leads, develops, coordinates, and implements policies, processes, training and initiatives to support the organization’s human resource compliance with Federal, State and local requirements as well as with Collective Bargaining Agreements.
Strategizes, directs and oversees processes for sourcing applicants, creates recruitment plans, selects candidates, maintains employee files, and ensures audit compliance.
Strategizes, directs and oversees the administration of self-funded health and dental plans, plus various other employee benefits for active employees and pensioners. Works with the insurance broker/actuary to monitor and refine plan designs and incorporate best practices.
Serves as a trustee on the Transit Employees’ Pension Plan board and the Transit Employees’ 457 plan board.
Partners and coordinates with Labor Relations on matters of discipline, investigations and administration of related rules.
Identifies supervisory training needs; directs the development and presentation of training programs to company leaders Creates and manages budget for the Human Resources Department.
Creates and manages budget for the Human Resources Department.
Maintains knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management, pension and benefits, and employment law; applies this knowledge to communicate changes in policy, practice and resources to upper management.
Performs other duties as required
QUALIFICATIONS:
Bachelor's Degree in Human Resources or related field required.
Nine (9) years of combined experience in managing full-service human resources department and/or administering HR policies and programs.
Three (3) years supervisory experience required. Professional certification in human resources preferred.
Experience with Ceridian Dayforce or other HR system enterprise software is a plus.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of human resources administration trends and best practices, including benefits administration, recruiting, leave management, labor relations, compensation, classification, and employee development.
Knowledge of basic employment law on matters such as harassment, FMLA, ADA, workers compensation and leave of absence.
Knowledge of best practices in developing, updating, and improving employee orientation and onboarding processes.
Knowledge of methods used to perform employee engagement surveys, exit interviews and ‘stay’ interviews.
Knowledge of benefits offered at large governmental and quasi-governmental employers such as, short and long-term disability Insurance, defined benefit pension plans, deferred compensation plans, tuition reimbursement, and employee wellness plans.
Ability to manage conflict and balance competing interests from multiple stakeholders.
Ability to develop and execute company strategies to attain outcomes for set goals.
Ability to manage others and delegate effectively.
Ability to develop and maintain effective and appropriate working relationships.
Ability to communicate effectively, both verbally and in writing.
Ability to work independently.
Skilled in computer operations and spreadsheet, word processing, and presentation software.
PHYSICALREQUIREMENTS AND ENVIORNMENTAL FACTORS
Work is frequently conducted in an office or similar indoor environment relatively free from unpleasant environmental conditions or hazards. Incumbent may be exposed to hostile or irate individuals or those who have violent backgrounds.
Physical requirements are those described as sedentary work, which includes exerting ten (10) pounds of force occasionally, a negligible amount of force frequently and/or constantly having to lift, push, pull or otherwise move objects, including the human body.
DISCLAIMER STATEMENT:
The above are general requirements that must be met for consideration. They are not intended to be an exhaustive list of job qualifications or job duties.
Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.
Haley House
South End, Boston, MA, USA
WE ARE
A feisty nonprofit in Boston that uses food with purpose and the power of community to break down barriers between people. We empower individuals and strengthen neighborhoods. We are a complex organization that includes a soup kitchen, a housing program, a cafe and bakery, an urban farm, and much, much more.
WE SEEK
A highly qualified leader who is invested in the mission of Haley House and in the communities we serve. The Executive Director is responsible for the overall leadership, direction, oversight, accomplishments, and stature of Haley House. Working in an inclusive style with the Board, staff, and volunteers, the Executive Director shall define, articulate, and (through personal example) embody the values and mission of Haley House. Through effective leadership and management, the Executive Director is responsible for ensuring that Haley House’s programs, operations, finances, staff, and volunteers meet established goals and objectives and that Haley House’s reputation as a valued community resource and service provider is maintained and enhanced.
Our next leader must be collaborative and reflective, comfortable asking questions and seeking support, highly skilled in written and spoken communication, detailed and adept at prioritizing and multitasking, passionate about food, focused on affordable housing and building community around it, and experienced in issues related to social and racial justice, diversity, equity, and inclusion.
OUR HISTORY
We have had a rich tradition of outstanding leaders. For more than 45 years Kathe McKenna (co-founder of Haley House with her husband, John) led the organization, which grew from a South End soup kitchen to a multifaceted nonprofit.
In 2013, Bing Broderick succeeded Kathe. Bing led the organization with professionalism and grace. He built on the successes of Haley House and expanded its reach in Boston. He developed a dynamic and creative team, built consensus, addressed critical needs, and set the organization on a successful future-oriented path. Having had only two executive directors in our more than 50-year history has led to stability in our organization. We look forward to a leader who will continue that tradition.
YOUR RESPONSIBILITIES
Program and Service Delivery
Encourage cooperation, interaction, communication, and joint endeavors among the communities and programs within Haley House.
With the Program Director, oversee the design, marketing, delivery, and quality of programs and services, to ensure that they meet specific, identifiable needs in the community.
Establish, monitor, and implement all appropriate policies and procedures for the effective management of Haley House staff, programs, and services.
Working with the Finance Manager and appropriate internal and external resources, oversee all technical equipment and systems of Haley House, including financial systems, website, database, and other systems.
Working with appropriate internal staff and external resources, oversee maintenance and enhancement of all properties owned and licensed by Haley House.
Steward and guide the operations of the Live-In Community and Meals Program as they change and adapt to meet the needs of the guests.
Financial and Risk Management
With the Finance Manager, professional staff, our outsourced Financial Consultant, and Board Treasurer, develop and recommend the yearly budget for Board approval and prudently manage Haley House’s resources within budgetary guidelines.
With the Financial Consultant and Board Treasurer, oversee the investments and reserve funds of the organization.
With the Development Director, work to ensure funding for programs to meet the needs of the budget and support the effort to build relationships in the donor and philanthropic communities.
Strive to find new resources and cultivate new revenue streams and expand staff, as appropriate.
Oversee the partnership with our pro bono legal representatives. Bring significant legal issues to the attention of the Board for input and possible decision making.
Ensure that all reporting to oversight agencies (e.g., Secretary of State, auditor, benefactors) is completed by mandated deadlines.
Oversee the securing of appropriate insurance, permits, and licenses.
Community and Public Relations
Ensure that fulfilling Haley House’s mission is given top priority in working within and outside the organization.
Work to represent Haley House’s mission, values, programs, and services consistently to the community through all the channels at our disposal.
Work with the Development Director to publicize our events and programs to news outlets, social media, and the greater community of stakeholders.
Develop mutually beneficial partnerships with other organizations and work to maintain Haley House’s positive reputation in the community.
Build relationships with our neighbors and pay special attention to their concerns.
Make sure the voices of those most impacted are prioritized in raising the needs and concerns we are seeking to address.
Human Resource Management
Recruit and hire the best personnel, giving priority to diversity, equity, and inclusion.
Hold personnel accountable for performance and contributing to a positive culture.
Create a positive workplace culture that values information sharing, teamwork, and mutual respect among staff.
Support the development of staff, through mentoring, training, and leadership example.
Ensure that all personnel, the Live-In Community, and volunteers embody and carry out the values and mission of Haley House.
Effectively manage the human resources of the organization according to the approved budget and authorized personnel policies and procedures that conform with legal requirements.
Manage and direct the HR Manager.
Board Liaison
With the Board Chair, prepare an agenda to direct the conversations at each board meeting with relevant developments and critical issues and programmatic updates.
Report any significant events or milestones in programs, finances, or external relations.
Present and solicit Board approval for any new impactful policies.
Communicate directly with Board officers between meetings to keep them informed of relevant developments.
Qualifications and Working Conditions
Five or more years working in social enterprise, nonprofit organizations, housing, community organizing, food security, and/or food service, including leadership roles.
Experience working with a diverse team and a track record showing commitment to addressing issues of social and racial justice, inclusion, and equity.
Ability to work full-time with some night and weekend responsibilities. This is not remote employment.
Although the main office is at 23 Dartmouth Street, the Executive Director will visit and oversee all Haley House locations.
Current driver’s license.
Compensation and Benefits
Competitive salary, commensurate with experience.
We offer a zero-deductible health insurance benefit as well as life, dental, 403(b), and PTO.
WE ENCOURAGE
You to apply if you are committed to strengthening the mission of Haley House. We are committed to being inclusive and expansive in our search to identify candidates that include BIPOC, people from working-class backgrounds, women, and LGBTQ+ people. We know that Haley House embodies creating equity and justice.
We strongly encourage questions and applications from qualified people.
Candidates should submit a resume and cover letter to: EDsearch@haleyhouse.org.
Full Time
WE ARE
A feisty nonprofit in Boston that uses food with purpose and the power of community to break down barriers between people. We empower individuals and strengthen neighborhoods. We are a complex organization that includes a soup kitchen, a housing program, a cafe and bakery, an urban farm, and much, much more.
WE SEEK
A highly qualified leader who is invested in the mission of Haley House and in the communities we serve. The Executive Director is responsible for the overall leadership, direction, oversight, accomplishments, and stature of Haley House. Working in an inclusive style with the Board, staff, and volunteers, the Executive Director shall define, articulate, and (through personal example) embody the values and mission of Haley House. Through effective leadership and management, the Executive Director is responsible for ensuring that Haley House’s programs, operations, finances, staff, and volunteers meet established goals and objectives and that Haley House’s reputation as a valued community resource and service provider is maintained and enhanced.
Our next leader must be collaborative and reflective, comfortable asking questions and seeking support, highly skilled in written and spoken communication, detailed and adept at prioritizing and multitasking, passionate about food, focused on affordable housing and building community around it, and experienced in issues related to social and racial justice, diversity, equity, and inclusion.
OUR HISTORY
We have had a rich tradition of outstanding leaders. For more than 45 years Kathe McKenna (co-founder of Haley House with her husband, John) led the organization, which grew from a South End soup kitchen to a multifaceted nonprofit.
In 2013, Bing Broderick succeeded Kathe. Bing led the organization with professionalism and grace. He built on the successes of Haley House and expanded its reach in Boston. He developed a dynamic and creative team, built consensus, addressed critical needs, and set the organization on a successful future-oriented path. Having had only two executive directors in our more than 50-year history has led to stability in our organization. We look forward to a leader who will continue that tradition.
YOUR RESPONSIBILITIES
Program and Service Delivery
Encourage cooperation, interaction, communication, and joint endeavors among the communities and programs within Haley House.
With the Program Director, oversee the design, marketing, delivery, and quality of programs and services, to ensure that they meet specific, identifiable needs in the community.
Establish, monitor, and implement all appropriate policies and procedures for the effective management of Haley House staff, programs, and services.
Working with the Finance Manager and appropriate internal and external resources, oversee all technical equipment and systems of Haley House, including financial systems, website, database, and other systems.
Working with appropriate internal staff and external resources, oversee maintenance and enhancement of all properties owned and licensed by Haley House.
Steward and guide the operations of the Live-In Community and Meals Program as they change and adapt to meet the needs of the guests.
Financial and Risk Management
With the Finance Manager, professional staff, our outsourced Financial Consultant, and Board Treasurer, develop and recommend the yearly budget for Board approval and prudently manage Haley House’s resources within budgetary guidelines.
With the Financial Consultant and Board Treasurer, oversee the investments and reserve funds of the organization.
With the Development Director, work to ensure funding for programs to meet the needs of the budget and support the effort to build relationships in the donor and philanthropic communities.
Strive to find new resources and cultivate new revenue streams and expand staff, as appropriate.
Oversee the partnership with our pro bono legal representatives. Bring significant legal issues to the attention of the Board for input and possible decision making.
Ensure that all reporting to oversight agencies (e.g., Secretary of State, auditor, benefactors) is completed by mandated deadlines.
Oversee the securing of appropriate insurance, permits, and licenses.
Community and Public Relations
Ensure that fulfilling Haley House’s mission is given top priority in working within and outside the organization.
Work to represent Haley House’s mission, values, programs, and services consistently to the community through all the channels at our disposal.
Work with the Development Director to publicize our events and programs to news outlets, social media, and the greater community of stakeholders.
Develop mutually beneficial partnerships with other organizations and work to maintain Haley House’s positive reputation in the community.
Build relationships with our neighbors and pay special attention to their concerns.
Make sure the voices of those most impacted are prioritized in raising the needs and concerns we are seeking to address.
Human Resource Management
Recruit and hire the best personnel, giving priority to diversity, equity, and inclusion.
Hold personnel accountable for performance and contributing to a positive culture.
Create a positive workplace culture that values information sharing, teamwork, and mutual respect among staff.
Support the development of staff, through mentoring, training, and leadership example.
Ensure that all personnel, the Live-In Community, and volunteers embody and carry out the values and mission of Haley House.
Effectively manage the human resources of the organization according to the approved budget and authorized personnel policies and procedures that conform with legal requirements.
Manage and direct the HR Manager.
Board Liaison
With the Board Chair, prepare an agenda to direct the conversations at each board meeting with relevant developments and critical issues and programmatic updates.
Report any significant events or milestones in programs, finances, or external relations.
Present and solicit Board approval for any new impactful policies.
Communicate directly with Board officers between meetings to keep them informed of relevant developments.
Qualifications and Working Conditions
Five or more years working in social enterprise, nonprofit organizations, housing, community organizing, food security, and/or food service, including leadership roles.
Experience working with a diverse team and a track record showing commitment to addressing issues of social and racial justice, inclusion, and equity.
Ability to work full-time with some night and weekend responsibilities. This is not remote employment.
Although the main office is at 23 Dartmouth Street, the Executive Director will visit and oversee all Haley House locations.
Current driver’s license.
Compensation and Benefits
Competitive salary, commensurate with experience.
We offer a zero-deductible health insurance benefit as well as life, dental, 403(b), and PTO.
WE ENCOURAGE
You to apply if you are committed to strengthening the mission of Haley House. We are committed to being inclusive and expansive in our search to identify candidates that include BIPOC, people from working-class backgrounds, women, and LGBTQ+ people. We know that Haley House embodies creating equity and justice.
We strongly encourage questions and applications from qualified people.
Candidates should submit a resume and cover letter to: EDsearch@haleyhouse.org.
Queens Library
Jamaica, Queens, NY, USA
Queens Public Library is a national and international leader in the delivery of public library service. Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation with 1,700 employees serving 66 locations.
Within the larger scope of formal and non-formal learning of the Queens Public Library’s (QPL’s) Programs & Services Department (PSD) and reporting to the Vice President of Programs & Services, the Director of Strategic Planning & Operations for Programs and Services leads the division and supports the Directors, Assistant Directors, Coordinators and other members of the team in the ideation, planning, and implementation of formal and non-formal programmatic initiatives for customers of all ages, helping to realize the strategic goals of the Vice President and advance QPL’s mission.
The Director of Strategic Planning & Operations for Programs and Services is a new position within the department and will serve as one of three key directors within PSD interfacing with all internal departments, with an emphasis on Community Library Services, Office of Organizational Assessment, Finance, Information & Technology (ITD), Health & Safety & Risk Management, Human Resources, Queens Public Library Foundation (QPLF), as well as with external partners. As part of a team of professionals dedicated to enhancing and expanding the Library’s programs and services, the Director of Strategic Planning & Operations for Programs and Services will work closely with the Director of Programming and the Director of Community Learning for PSD to advance inter-departmental and external programmatic collaborations.
Under the direction of the Vice President of Programs and Services, the Director of Strategic Planning & Operations for Programs and Services will serve as the resource and research arm contributing to ongoing thought leadership and perspective regarding ways to plan, expand, and implement new and existing innovative programmatic initiatives; evaluate, create and monitor internal business practices such as quality, timeliness, and consistency with a goal towards establishing a more cohesive, streamlined approach for delivering Community Library Services and PSD programs; work to enhance communication, information sharing and internal decision making processes; provide support in identifying, pursuing and cultivating strategic partnerships with educational and cultural organizations complimentary to PSD’s strategic and programmatic goals.
The Director of Strategic Planning & Operations for Programs and Services must possess a sensitivity and commitment towards ensuring an equitable distribution of programs and services throughout the branches of the QPL system. Performs other duties as assigned.
Strategic & Operational Objectives
Works with the Vice President and directors to conceptualize and implement a more cohesive, impact-oriented, and mission-consistent system-wide strategy for programs.
Works with the directors to uncover operational needs and objectives, identify areas where service design can add value to help directors in PSD and CLS improve their ability to plan and operate delivery of programs and services to customers.
Creates policies and procedures necessary to address operational needs and oversees training if needed.
Ensures programmatic excellence through research (best practices), development and implementation of innovative performance and outcome measurements.
Responsible for embedding diversity, equity and inclusion best practices and assessment as part of the strategy to optimize results of program design and operations.
Communicates and coordinates activities with other departments as a senior management team member to achieve organizational goals and successfully implement customer-focused, outcome-based programs and services.
In conjunction with the Vice President, monitors and oversees progress on special projects and initiatives related to department and system-wide strategic goals. For example, working with the department and key stakeholders to achieve a workable and successful balance between offering both onsite and virtual programming.
Serves as key liaison to Queens Public Library Foundation (QPLF) to ensure that ongoing communication mechanisms are in place and implemented in order to meet upcoming goals and deadlines.
Collaborates with Finance and ITD to improve current and future systems, databases and platforms designed to support various streams of internal and external work such as SAP, LAMPS, new Vendor/Presenter Platform, etc.
Represents programmatic needs throughout the design, construction and renovation of projects and provides regular updates for the department. Responsibilities will include participating in the analysis and development of functional and space needs for programs.
Coordinates PSD’s responses to organizational reports, such as the New York State Education Department Annual Report for Public & Association Libraries.
Performs other duties as assigned.
Staff Management
Recruits and maintains a creative, skilled and dedicated team of professionals to coordinate the work of cross-functional teams focusing on developing and implementing strategic and tactical plans leading to high quality delivery of services for our internal and external customers.
Through research and resources, contributes to the department’s program ideation, development, and implementation of services.
Offers training and provides appropriate professional development to build their competencies and skillsets.
Ensures that all performance assessments are timely completed.
Works on ways to promote and foster an environment in which proactive thinking and creativity are encouraged and rewarded.
Administrative
Works to establish mechanisms that will ensure regular and timely updates across the department to promote cross-pollination of ideas, knowledge-building and resource-sharing, including regular department-wide meetings and annual retreats.
Conducts follow-up with internal and external programmatic stakeholders, and any additional relevant correspondence.
Works with the Marketing and Communications Department to develop new and creative strategies designed to enhance the promotion of QPL’s programs and services.
REQUIRED QUALIFICATIONS:
Bachelor’s Degree required.
A minimum of seven (7) years of experience in program management and experience in developing and evaluating program models.
Must be an experienced and strong project manager (both a strategist and an executor able to operate at a high level), detail-oriented, able to prioritize and manage multiple projects with the ability to meet deadlines and perform under pressure.
Ability to design, select and successfully operationalize new initiatives. Can point to tangible experience building something from the ground up.
Proficient in using technology as a management tool and experience developing and implementing program evaluation systems.
Knowledge of public and private grants development and management is required.
Strong budget management experience, including familiarity with state and local funding sources.
Demonstrated leadership, supervisory, planning and organizational skills required.
Highly self-motivated and driven by a strong work ethic to take initiative to drive improvements and achieve goals.
Strong interpersonal skills with an ability to build a positive rapport and collaborate cross-functionally with people of diverse backgrounds and levels of seniority in a multi-faceted organization.
Excellent writing and oral presentation skills that can engage, inspire, build credibility and engender trust among different constituencies, including participants and staff.
Highly adaptable with the ability to thrive in ambiguous or uncertain environments.
Computer proficiency and expertise in M.S. Word, Excel, PowerPoint, and related technology skills, including familiarity with using digital platforms such as WebEx, Microsoft Teams, and Streamyard.
PREFERRED QUALIFICATIONS:
Master’s Degree in Business Administration, Public Administration and/or Nonprofit Management & Policy, or related field preferred. In-house experience in a strategic/operations role preferred.
Valid Driver’s License.
TO APPLY: Send your resume and cover letter to Execsearch@queenslibrary.org and reference “Director of Strategic Planning & Operations for Programs and Services - EXTERNAL” in the subject line. Resumes will only be accepted by email.
The Queens Public Library is an Equal Opportunity Employer.
Full Time
Queens Public Library is a national and international leader in the delivery of public library service. Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation with 1,700 employees serving 66 locations.
Within the larger scope of formal and non-formal learning of the Queens Public Library’s (QPL’s) Programs & Services Department (PSD) and reporting to the Vice President of Programs & Services, the Director of Strategic Planning & Operations for Programs and Services leads the division and supports the Directors, Assistant Directors, Coordinators and other members of the team in the ideation, planning, and implementation of formal and non-formal programmatic initiatives for customers of all ages, helping to realize the strategic goals of the Vice President and advance QPL’s mission.
The Director of Strategic Planning & Operations for Programs and Services is a new position within the department and will serve as one of three key directors within PSD interfacing with all internal departments, with an emphasis on Community Library Services, Office of Organizational Assessment, Finance, Information & Technology (ITD), Health & Safety & Risk Management, Human Resources, Queens Public Library Foundation (QPLF), as well as with external partners. As part of a team of professionals dedicated to enhancing and expanding the Library’s programs and services, the Director of Strategic Planning & Operations for Programs and Services will work closely with the Director of Programming and the Director of Community Learning for PSD to advance inter-departmental and external programmatic collaborations.
Under the direction of the Vice President of Programs and Services, the Director of Strategic Planning & Operations for Programs and Services will serve as the resource and research arm contributing to ongoing thought leadership and perspective regarding ways to plan, expand, and implement new and existing innovative programmatic initiatives; evaluate, create and monitor internal business practices such as quality, timeliness, and consistency with a goal towards establishing a more cohesive, streamlined approach for delivering Community Library Services and PSD programs; work to enhance communication, information sharing and internal decision making processes; provide support in identifying, pursuing and cultivating strategic partnerships with educational and cultural organizations complimentary to PSD’s strategic and programmatic goals.
The Director of Strategic Planning & Operations for Programs and Services must possess a sensitivity and commitment towards ensuring an equitable distribution of programs and services throughout the branches of the QPL system. Performs other duties as assigned.
Strategic & Operational Objectives
Works with the Vice President and directors to conceptualize and implement a more cohesive, impact-oriented, and mission-consistent system-wide strategy for programs.
Works with the directors to uncover operational needs and objectives, identify areas where service design can add value to help directors in PSD and CLS improve their ability to plan and operate delivery of programs and services to customers.
Creates policies and procedures necessary to address operational needs and oversees training if needed.
Ensures programmatic excellence through research (best practices), development and implementation of innovative performance and outcome measurements.
Responsible for embedding diversity, equity and inclusion best practices and assessment as part of the strategy to optimize results of program design and operations.
Communicates and coordinates activities with other departments as a senior management team member to achieve organizational goals and successfully implement customer-focused, outcome-based programs and services.
In conjunction with the Vice President, monitors and oversees progress on special projects and initiatives related to department and system-wide strategic goals. For example, working with the department and key stakeholders to achieve a workable and successful balance between offering both onsite and virtual programming.
Serves as key liaison to Queens Public Library Foundation (QPLF) to ensure that ongoing communication mechanisms are in place and implemented in order to meet upcoming goals and deadlines.
Collaborates with Finance and ITD to improve current and future systems, databases and platforms designed to support various streams of internal and external work such as SAP, LAMPS, new Vendor/Presenter Platform, etc.
Represents programmatic needs throughout the design, construction and renovation of projects and provides regular updates for the department. Responsibilities will include participating in the analysis and development of functional and space needs for programs.
Coordinates PSD’s responses to organizational reports, such as the New York State Education Department Annual Report for Public & Association Libraries.
Performs other duties as assigned.
Staff Management
Recruits and maintains a creative, skilled and dedicated team of professionals to coordinate the work of cross-functional teams focusing on developing and implementing strategic and tactical plans leading to high quality delivery of services for our internal and external customers.
Through research and resources, contributes to the department’s program ideation, development, and implementation of services.
Offers training and provides appropriate professional development to build their competencies and skillsets.
Ensures that all performance assessments are timely completed.
Works on ways to promote and foster an environment in which proactive thinking and creativity are encouraged and rewarded.
Administrative
Works to establish mechanisms that will ensure regular and timely updates across the department to promote cross-pollination of ideas, knowledge-building and resource-sharing, including regular department-wide meetings and annual retreats.
Conducts follow-up with internal and external programmatic stakeholders, and any additional relevant correspondence.
Works with the Marketing and Communications Department to develop new and creative strategies designed to enhance the promotion of QPL’s programs and services.
REQUIRED QUALIFICATIONS:
Bachelor’s Degree required.
A minimum of seven (7) years of experience in program management and experience in developing and evaluating program models.
Must be an experienced and strong project manager (both a strategist and an executor able to operate at a high level), detail-oriented, able to prioritize and manage multiple projects with the ability to meet deadlines and perform under pressure.
Ability to design, select and successfully operationalize new initiatives. Can point to tangible experience building something from the ground up.
Proficient in using technology as a management tool and experience developing and implementing program evaluation systems.
Knowledge of public and private grants development and management is required.
Strong budget management experience, including familiarity with state and local funding sources.
Demonstrated leadership, supervisory, planning and organizational skills required.
Highly self-motivated and driven by a strong work ethic to take initiative to drive improvements and achieve goals.
Strong interpersonal skills with an ability to build a positive rapport and collaborate cross-functionally with people of diverse backgrounds and levels of seniority in a multi-faceted organization.
Excellent writing and oral presentation skills that can engage, inspire, build credibility and engender trust among different constituencies, including participants and staff.
Highly adaptable with the ability to thrive in ambiguous or uncertain environments.
Computer proficiency and expertise in M.S. Word, Excel, PowerPoint, and related technology skills, including familiarity with using digital platforms such as WebEx, Microsoft Teams, and Streamyard.
PREFERRED QUALIFICATIONS:
Master’s Degree in Business Administration, Public Administration and/or Nonprofit Management & Policy, or related field preferred. In-house experience in a strategic/operations role preferred.
Valid Driver’s License.
TO APPLY: Send your resume and cover letter to Execsearch@queenslibrary.org and reference “Director of Strategic Planning & Operations for Programs and Services - EXTERNAL” in the subject line. Resumes will only be accepted by email.
The Queens Public Library is an Equal Opportunity Employer.
