Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing customer service to candidates in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk/Virtual One Stop (VOS) Greeter. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Provides administrative support including routine administrative duties, special projects, and data analysis projects. Participates in special events such as job fairs, onsite recruitment, business events as needed on and offsite. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skill in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing customer service to candidates in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk/Virtual One Stop (VOS) Greeter. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Provides administrative support including routine administrative duties, special projects, and data analysis projects. Participates in special events such as job fairs, onsite recruitment, business events as needed on and offsite. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skill in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Who We Are
NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across shared regions, ecosystems, and areas of expertise.
How You Can Help
We’re looking for a detail-oriented contracts administrator to join our team of dedicated and resourceful experts coordinating agreements that fund environmental projects throughout our region. As a part of the contracts team, you will work collaboratively with internal and external partners and provide administrative support by:
Performing data entry and data management, tracking contractor deliverables and monitoring project statuses, managing Outlook emails, and developing a variety of forms, mail merge templates and presentations.
Analyzing insurance documents for compliance with specifications, processing contract packages and invoices, and creating charts and reports.
Providing administrative support to the Contracts Manager during subaward drafting, contract procurement, and closeout processes.
What We Are Looking For
The successful candidate will have:
A bachelor’s degree in business management or related field, and at least three years of related full-time professional experience. An associate degree in a related field and five years of experience will be considered if computer skills are of an advanced level.
Advanced Microsoft Excel experience, with database management capabilities. The ability to perform Excel power queries and create pivot tables, loader files, and charts is needed. Excel certification a plus.
Proficiency in SharePoint, Adobe Acrobat, and Microsoft Office Suite (Word, PowerPoint, Access and Teams).
Effective verbal and written communication skills, with proofreading and editing capability.
The ability to build collaborative relationships, flexibility to work with shifting priorities, and a willingness to learn new tools and systems.
What We Offer
The anticipated annual salary range for this position is $55,000 to $70,000. NEIWPCC offers an outstanding comprehensive benefits package for eligible employees:
Pays 75% of premiums for health, dental and vision coverage.
Contributes 10% of annual base salary to employee retirement plans.
Provides 15 paid vacation days, 15 paid sick days, paid holidays and volunteer leave per year.
Offers tuition reimbursement and professional development support.
Qualified employer for the Public Service Student Loan Forgiveness program.
Position Logistics
This full-time position will work 7.5 hours per day and is based out of NEIWPCC’s Headquarters office in Lowell, MA. Duties will be performed in an office setting with occasional travel, for which a valid driver’s license and private means of transportation are required. After six months, this position may be eligible for a hybrid work schedule, subject to approval and program needs. Proof of COVID-19 vaccination required.
To Apply
Submit a cover letter, resume, and a brief writing sample by email to jobs@neiwpcc.org by May 12, 2024. Please reference #24-Lowell-005 in the email subject line. Accepting applications until the position is filled. A full position description may be viewed at: https://neiwpcc.org/about-us/careers .
NEIWPCC’s Diversity Commitment
NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
Full Time
Who We Are
NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across shared regions, ecosystems, and areas of expertise.
How You Can Help
We’re looking for a detail-oriented contracts administrator to join our team of dedicated and resourceful experts coordinating agreements that fund environmental projects throughout our region. As a part of the contracts team, you will work collaboratively with internal and external partners and provide administrative support by:
Performing data entry and data management, tracking contractor deliverables and monitoring project statuses, managing Outlook emails, and developing a variety of forms, mail merge templates and presentations.
Analyzing insurance documents for compliance with specifications, processing contract packages and invoices, and creating charts and reports.
Providing administrative support to the Contracts Manager during subaward drafting, contract procurement, and closeout processes.
What We Are Looking For
The successful candidate will have:
A bachelor’s degree in business management or related field, and at least three years of related full-time professional experience. An associate degree in a related field and five years of experience will be considered if computer skills are of an advanced level.
Advanced Microsoft Excel experience, with database management capabilities. The ability to perform Excel power queries and create pivot tables, loader files, and charts is needed. Excel certification a plus.
Proficiency in SharePoint, Adobe Acrobat, and Microsoft Office Suite (Word, PowerPoint, Access and Teams).
Effective verbal and written communication skills, with proofreading and editing capability.
The ability to build collaborative relationships, flexibility to work with shifting priorities, and a willingness to learn new tools and systems.
What We Offer
The anticipated annual salary range for this position is $55,000 to $70,000. NEIWPCC offers an outstanding comprehensive benefits package for eligible employees:
Pays 75% of premiums for health, dental and vision coverage.
Contributes 10% of annual base salary to employee retirement plans.
Provides 15 paid vacation days, 15 paid sick days, paid holidays and volunteer leave per year.
Offers tuition reimbursement and professional development support.
Qualified employer for the Public Service Student Loan Forgiveness program.
Position Logistics
This full-time position will work 7.5 hours per day and is based out of NEIWPCC’s Headquarters office in Lowell, MA. Duties will be performed in an office setting with occasional travel, for which a valid driver’s license and private means of transportation are required. After six months, this position may be eligible for a hybrid work schedule, subject to approval and program needs. Proof of COVID-19 vaccination required.
To Apply
Submit a cover letter, resume, and a brief writing sample by email to jobs@neiwpcc.org by May 12, 2024. Please reference #24-Lowell-005 in the email subject line. Accepting applications until the position is filled. A full position description may be viewed at: https://neiwpcc.org/about-us/careers .
NEIWPCC’s Diversity Commitment
NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Bachelor’s degree in business administration, human resources or related field and two (2) years professional experience in human resources, economic development, workforce development or related field; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional business development work forming partnerships with the regions targeted industries, training providers and community resource partners and to provide support in reaching the established goals in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification will be a leader, convener, and problem solver to identify and meet targeted industry workforce development needs by combining the services of the One Stops, the region, and area educational partners; and will become familiar with all areas by attending industry meetings, visiting companies, visiting training providers, community partners, understanding industry, and individual employer needs and managing the effective delivery of workforce solutions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors industry statistics and follows trends in employment and economic development related to respective targeted industries. Processes all requests from agencies seeking to become training vendors for Region 9 by managing the Eligible Training Provider list and application process, including compiling required documentation to bring before the committee/board for review and approval. Maintains the regional targeted occupational listing. Manages the entry of training providers into the State’s Management Information System (MIS). Oversees the contracting with all training vendors and ensures appropriate performance for continuation. Acts as the Staff Liaison to CSNCFL’s Education and Industry Council, providing meeting and agenda support, as well as communication and scheduling. Coordinates the writing of and maintains all contracts, indefinite quantity agreements, memorandum of understanding, and letters of agreements with community partners. Acts as the Region’s Apprenticeship Navigator who will lead or support local efforts to develop, expand, and support registered apprenticeship programs (RAPs) and registered pre-apprenticeship programs (pre-RAPs). Establishes and maintains cooperative relationships with representative of partner organizations (Economic Development, Educational Institutions, State Agencies, Chamber, etc.). Coordinates with staff on communication between agencies and organizations. Attends the respective targeted industry committee meetings to stay abreast of industry trends and activities and understands the challenges and needs of the local employers. Updates employers on new programs and incentives. Consults with senior management and other team members regarding key group interests, trends, concerns, and provides advice on business decisions. Participates in strategic planning meetings with partner organizations by providing necessary data. Coordinates special projects as assigned that support the mission and goals of the regional workforce board, area employers, training providers and community partners. Attends training that pertains to programmatic initiatives. Responsible for understanding workforce programs and the One Stop System as a whole. Program topics might include Workforce Innovation and Opportunity Act (WIOA), Temporary Assistant for Needy Families (TANF), Welfare Transition Program (WTP ), Wagner-Peyser, etc. Acts as a liaison between, One Stop employer services staff, training providers and community partners. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of laws, ordinances, regulations and statutes governing workforce, business and industrial development functions. Considerable knowledge of the purpose and scope of the program areas for workforce and economic development. Knowledge of local employer grants, state and federal grants. Knowledge of municipal and state business practices including marketing, etc. Excellent interpersonal communication skills both orally and in writing. Excellent presentation and negotiating skills. Strong computer application skills and proficiency with Microsoft Office. Ability to work independently. Ability to research, analyze, interpret, and apply laws, rules, regulations, policies, procedures, and guidelines. Ability to compile and analyze data using quantitative and statistical analysis techniques. Ability to operate a computer using word-processing, spreadsheet, database, and related software applications. Ability to establish and maintain effective working relationships. Ability to interact with all levels of management and applicants. Ability to work effectively with economic development agencies, employers, employees, representatives of other agencies, other County employees, members of the area business community and the general public. Ability to exercise sound judgement in analyzing facts and trends. Ability to effectively supervise staff. Ability to work independently and to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor’s degree in business administration, human resources or related field and two (2) years professional experience in human resources, economic development, workforce development or related field; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional business development work forming partnerships with the regions targeted industries, training providers and community resource partners and to provide support in reaching the established goals in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification will be a leader, convener, and problem solver to identify and meet targeted industry workforce development needs by combining the services of the One Stops, the region, and area educational partners; and will become familiar with all areas by attending industry meetings, visiting companies, visiting training providers, community partners, understanding industry, and individual employer needs and managing the effective delivery of workforce solutions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors industry statistics and follows trends in employment and economic development related to respective targeted industries. Processes all requests from agencies seeking to become training vendors for Region 9 by managing the Eligible Training Provider list and application process, including compiling required documentation to bring before the committee/board for review and approval. Maintains the regional targeted occupational listing. Manages the entry of training providers into the State’s Management Information System (MIS). Oversees the contracting with all training vendors and ensures appropriate performance for continuation. Acts as the Staff Liaison to CSNCFL’s Education and Industry Council, providing meeting and agenda support, as well as communication and scheduling. Coordinates the writing of and maintains all contracts, indefinite quantity agreements, memorandum of understanding, and letters of agreements with community partners. Acts as the Region’s Apprenticeship Navigator who will lead or support local efforts to develop, expand, and support registered apprenticeship programs (RAPs) and registered pre-apprenticeship programs (pre-RAPs). Establishes and maintains cooperative relationships with representative of partner organizations (Economic Development, Educational Institutions, State Agencies, Chamber, etc.). Coordinates with staff on communication between agencies and organizations. Attends the respective targeted industry committee meetings to stay abreast of industry trends and activities and understands the challenges and needs of the local employers. Updates employers on new programs and incentives. Consults with senior management and other team members regarding key group interests, trends, concerns, and provides advice on business decisions. Participates in strategic planning meetings with partner organizations by providing necessary data. Coordinates special projects as assigned that support the mission and goals of the regional workforce board, area employers, training providers and community partners. Attends training that pertains to programmatic initiatives. Responsible for understanding workforce programs and the One Stop System as a whole. Program topics might include Workforce Innovation and Opportunity Act (WIOA), Temporary Assistant for Needy Families (TANF), Welfare Transition Program (WTP ), Wagner-Peyser, etc. Acts as a liaison between, One Stop employer services staff, training providers and community partners. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of laws, ordinances, regulations and statutes governing workforce, business and industrial development functions. Considerable knowledge of the purpose and scope of the program areas for workforce and economic development. Knowledge of local employer grants, state and federal grants. Knowledge of municipal and state business practices including marketing, etc. Excellent interpersonal communication skills both orally and in writing. Excellent presentation and negotiating skills. Strong computer application skills and proficiency with Microsoft Office. Ability to work independently. Ability to research, analyze, interpret, and apply laws, rules, regulations, policies, procedures, and guidelines. Ability to compile and analyze data using quantitative and statistical analysis techniques. Ability to operate a computer using word-processing, spreadsheet, database, and related software applications. Ability to establish and maintain effective working relationships. Ability to interact with all levels of management and applicants. Ability to work effectively with economic development agencies, employers, employees, representatives of other agencies, other County employees, members of the area business community and the general public. Ability to exercise sound judgement in analyzing facts and trends. Ability to effectively supervise staff. Ability to work independently and to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Join NEIWPCC this summer and support clean water initiatives throughout the region! We’re seeking an intern who’s got an eye for detail to perform various administrative tasks that support our headquarters staff and promote positive environmental change. You will:
Assist with a garden rewards program by tracking submissions and updating funds.
Support water quality webinars and success stories projects, and conduct research for future topics.
Contribute to in-office and external events by preparing materials and coordinating logistics.
Perform various office support tasks, sorting and sending mail, data entry, record keeping, organizing common office areas, and formatting digital files in Microsoft Suite.
The successful candidate will be passionate about environmental programs and will have at least two years of college completed with a major in environmental science, biology, natural science, or related field. Experience with Microsoft Office Suite (Word, Excel, and PowerPoint) is needed. Good leadership, communication, coordination, and organizational skills are highly valued. Candidates with alternative qualifications or who have taken a less traditional career path may be considered if an aptitude for success and a strong willingness to learn is clearly apparent.
The anticipated hourly pay range for this internship is $15-19, dependent on experience. This role is based out of NEIWPCC’s Headquarters office in Lowell, MA, and is not eligible for telework. The intern will be expected to work 10-15 hours per week, beginning in early June and to extending through August, with the potential to stay on beyond September. A valid driver’s license and access to personal transportation is required. Proof of COVID-19 vaccination required.
To Apply Submit a cover letter, resume, and writing sample by email to jobs@neiwpcc.org by March 10, 2024. Please reference #24-Lowell-003 in the email subject line. Accepting applications until the position is filled. A full position description may be viewed at: https://neiwpcc.org/about-us/careers .
About NEIWPCC NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across shared regions, ecosystems, and areas of expertise. Our mission is to advance clean water in the Northeast through collaboration with, and service to, our member states.
NEIWPCC’s Diversity Commitment NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
Intern
Join NEIWPCC this summer and support clean water initiatives throughout the region! We’re seeking an intern who’s got an eye for detail to perform various administrative tasks that support our headquarters staff and promote positive environmental change. You will:
Assist with a garden rewards program by tracking submissions and updating funds.
Support water quality webinars and success stories projects, and conduct research for future topics.
Contribute to in-office and external events by preparing materials and coordinating logistics.
Perform various office support tasks, sorting and sending mail, data entry, record keeping, organizing common office areas, and formatting digital files in Microsoft Suite.
The successful candidate will be passionate about environmental programs and will have at least two years of college completed with a major in environmental science, biology, natural science, or related field. Experience with Microsoft Office Suite (Word, Excel, and PowerPoint) is needed. Good leadership, communication, coordination, and organizational skills are highly valued. Candidates with alternative qualifications or who have taken a less traditional career path may be considered if an aptitude for success and a strong willingness to learn is clearly apparent.
The anticipated hourly pay range for this internship is $15-19, dependent on experience. This role is based out of NEIWPCC’s Headquarters office in Lowell, MA, and is not eligible for telework. The intern will be expected to work 10-15 hours per week, beginning in early June and to extending through August, with the potential to stay on beyond September. A valid driver’s license and access to personal transportation is required. Proof of COVID-19 vaccination required.
To Apply Submit a cover letter, resume, and writing sample by email to jobs@neiwpcc.org by March 10, 2024. Please reference #24-Lowell-003 in the email subject line. Accepting applications until the position is filled. A full position description may be viewed at: https://neiwpcc.org/about-us/careers .
About NEIWPCC NEIWPCC is a regional commission that helps the states of the Northeast preserve and advance water quality. We engage and convene water quality professionals and other interested parties from New England and New York to collaborate on water, wastewater, and environmental science challenges across shared regions, ecosystems, and areas of expertise. Our mission is to advance clean water in the Northeast through collaboration with, and service to, our member states.
NEIWPCC’s Diversity Commitment NEIWPCC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. NEIWPCC is an equal opportunity employer, and will not discriminate against any employee or applicant for employment because of their race, color, creed, religion, national origin, gender, sexual orientation, gender identification, marital status, physical and mental disability, ancestry, genetic information, age, political or union affiliation, pregnancy or related medical conditions, military service or application for military service, veteran status, or any other status or classification protected by applicable law. Physical or mental disabilities will be considered only as they may relate to the candidate’s ability to fulfill bona fide job requirements. This policy refers to all personnel practices including employee recruiting, hiring, transfers, promotions, training, disciplining, terminating and all other conditions. Read more about NEIWPCC’s commitment to diversity here: https://neiwpcc.org/about-us/diversity-equity-and-inclusion/ .
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and two (2) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. This is a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching, and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans to implement candidates decisions; provide qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida (EF) training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operation Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Provides assistance to shorten the claimants duration on reemployment assistance (RA) and assists claimants to return to work. Manages pool count and schedule of claimants that have been identified as likely to exhausted their reemployment assistance (RA) benefits in Employ Florida (EF); schedules future events. Prints and mails letters to claimants to ensure they receive their notices. Presents an overview of the Reemployment Services and Eligibility Assessment (RESEA) program to groups or individuals; enters activity code into Employ Florida (EF). Assists claimants to recognize trends of past or future career goals for the Labor Market Information. Schedules at least one work search activity to each claimant; enters the event calendar in Employ Florida (EF). Reports Reemployment Services and Eligibility Assessment (RESEA) participation in Employ Florida (EF) to meet grant requirements. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor’s degree in information systems management, business administration, computer science, or related field and one (1) year experience with information systems; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There are no rights to permanent employment. Position Summary This is responsible professional work conducting Labor Market Information research, researching grants to determine applicability, compiling data for grant application process, identifying data elements and pulling the reports for different programs related to program performance, customer satisfaction, demographics, and enrollment factors in the CareerSource Office within Alachua County Community and Administrative Services. This position will also assist the office in maintaining current policies and drafting needed updates to be in compliance with the State. An employee assigned to this classification understands the Employ Florida (EF) Data Warehouse and One-Stop Service Tracking (OSST); puts data results into presentable formats; collects and process data; conducts management analysis and decision-making processes; oversees all aspects of the various grants including detailed planning, monitoring, and reporting; and develops reporting structures for new programs or grants awarded and new goals or measures identified. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Researches through grant proposal notification systems, i.e. Grants.gov, for any applicable grants for CSNCFL, and provides summary to CEO for review. Gathers and compiles data needed for grant applications. Conducts reporting and modifications to grants in a timely manner. Assists with monitoring efforts both at the local level and with state and federal monitoring as needed. Reports to management regularly on all facets of performance with respect to the Trade Adjustment, Workforce Investment Opportunity Act (WIOA), and Wagner-Peyser Acts, Welfare Transition (WT), and Supplemental Nutrition Assistance Program (SNAP), all special projects/grants, center traffic, and any demographic information that is requested. Elicits reports requirements from management and conveys information in appropriate terms. Collects and analyzes a wide range of information, data, and statistics to be used by internal management teams. Designs and establishes all reports/reporting procedures reflecting system-wide performance for the region including current and past program years for data trending and measurement analysis. Generates and interprets reports for organization-wide intelligence in cumulative and static snapshot format for specific programmatic monitoring. Extracts, interprets, and presents all Workforce data as requested. Utilizes One-Stop Service Tracking (OSST), administrative capacity Atlas, and Employ Florida, and any other systems. Creates activity diagrams and flowcharts delineating various processes as requested. Assists with design, implementation, and maintenance of electronic tracking/filing system (Atlas). Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in Microsoft Suite primarily Word, Excel, Publisher, PowerPoint, Access. Knowledge of the methods, procedures, and techniques for conducting research, analyzing data, and developing applicable reports. Knowledge of free-form query tools proprietary to Employ Florida (Ad-Hoc) and all canned (frontend) reports for One-Stop Service Tracking (OSST) and Employ Florida. Knowledge of workforce program performance indicators. Skill in the use of standard office computer equipment and software applications, creation and production of statistical reports and spreadsheets. Ability to communicate effectively both orally and in writing. Ability to conduct research, collect relevant data, perform meaningful analysis on the data and present findings. Ability to develop preliminary recommendations from the data collected in coordination with higher level staff. Ability to work independently to solve problems and make sound decisions based upon available information. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments and construction sites. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand or sit; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, or airborne particles. The noise level in the work environment is usually quiet in the office, and moderate in the field. Supplemental Information Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate's degree and two (2) years of experience in training and public speaking; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in administering and evaluating a variety of educational, vocational, interest, and personal assessment instruments for workforce in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is the regional proctor for Workforce Professional Tier 1 and 2 training and certification; and serves as the staff trainer for policy updates and new system implementations, as well as operational training for onboarding new staff. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Plans, schedules, and conducts appropriate assessments based on staff issued referrals. Provides information on programs and services to applicants. Follows standard procedures to administer and evaluate interest, aptitude, and achievement tests, and work samples. Prepares written assessment reports; enters scores and documentation data. Provides assessment results to assist participants and CareerSource staff in setting appropriate goals; identifying appropriate education, training options, or literacy referrals. Coordinates participant activities with other team members. Documents all job seeker assessment results and relevant case notes and services in Employ Florida. Maintains manual and computerized records and files, completes required paperwork, and prepares and distributes reports. Understands and utilizes results from various assessment tools and interview information to assist customers in making career and re-employment decisions. Provides useful and relevant labor market information to include but not limited to, opportunities, qualifications, and expected pay, in various industries and occupations to help customers develop realistic career goals; use electronic and other resources to help customers make career and job search decisions. Ensures staff understand the policies, how to provide services under the new policies, and have documents and forms needed from the new policies. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Workforce Service programs. Knowledge of current standards for resumes and basic job requirements. Knowledge of word processing and spreadsheet software programs. Knowledge of the current job market and of various training programs that are beneficial to the customers. Skill in verbal and written communication. Skill in customer service and computer systems including Microsoft Office products. Ability to communicate effectively both orally and in writing. Ability to effectively navigate and utilize computer applications. Ability to professionally manage behavior in a classroom setting. Ability to develop effective course materials. Ability to determine the approach to completing tasks while following general guidelines. Ability to work in an environment that may periodically have unpredicted requirements or demands. Ability to manage multiple tasks at any given time and assist a wide variety of customers at the same time. Ability to solve problems brought by co-workers or citizens. Ability to clearly and concisely communicate with customers via presentation, in person, telephone, and written forms. Ability to work in a team environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. Supplemental Information Florida Workforce Professional Certification Tier I within 6 months of hire- desired. Ability and willingness to interact with or to gain experience working with diverse youth- desired.Ability to create or modify training material and develop practical application exercise related to required training- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate's degree and two (2) years of experience in training and public speaking; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This a grant funded position. There are no rights to permanent employment. Position Summary This is professional work in administering and evaluating a variety of educational, vocational, interest, and personal assessment instruments for workforce in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is the regional proctor for Workforce Professional Tier 1 and 2 training and certification; and serves as the staff trainer for policy updates and new system implementations, as well as operational training for onboarding new staff. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Plans, schedules, and conducts appropriate assessments based on staff issued referrals. Provides information on programs and services to applicants. Follows standard procedures to administer and evaluate interest, aptitude, and achievement tests, and work samples. Prepares written assessment reports; enters scores and documentation data. Provides assessment results to assist participants and CareerSource staff in setting appropriate goals; identifying appropriate education, training options, or literacy referrals. Coordinates participant activities with other team members. Documents all job seeker assessment results and relevant case notes and services in Employ Florida. Maintains manual and computerized records and files, completes required paperwork, and prepares and distributes reports. Understands and utilizes results from various assessment tools and interview information to assist customers in making career and re-employment decisions. Provides useful and relevant labor market information to include but not limited to, opportunities, qualifications, and expected pay, in various industries and occupations to help customers develop realistic career goals; use electronic and other resources to help customers make career and job search decisions. Ensures staff understand the policies, how to provide services under the new policies, and have documents and forms needed from the new policies. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Workforce Service programs. Knowledge of current standards for resumes and basic job requirements. Knowledge of word processing and spreadsheet software programs. Knowledge of the current job market and of various training programs that are beneficial to the customers. Skill in verbal and written communication. Skill in customer service and computer systems including Microsoft Office products. Ability to communicate effectively both orally and in writing. Ability to effectively navigate and utilize computer applications. Ability to professionally manage behavior in a classroom setting. Ability to develop effective course materials. Ability to determine the approach to completing tasks while following general guidelines. Ability to work in an environment that may periodically have unpredicted requirements or demands. Ability to manage multiple tasks at any given time and assist a wide variety of customers at the same time. Ability to solve problems brought by co-workers or citizens. Ability to clearly and concisely communicate with customers via presentation, in person, telephone, and written forms. Ability to work in a team environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. Supplemental Information Florida Workforce Professional Certification Tier I within 6 months of hire- desired. Ability and willingness to interact with or to gain experience working with diverse youth- desired.Ability to create or modify training material and develop practical application exercise related to required training- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Alachua County, FL
Minimum Qualifications Graduation from high school or equivalent and one year of general office and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is routine administrative support work providing visitor information, public relations and customer service for Alachua County Tourist Development. An employee assigned to this classification greets and assists visitors and travelers regarding driving directions, lodging transportation, restaurants, landmarks, recreation, geography, history and things to do while in the Alachua County area. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Greets visitors and travelers at the Gainesville Regional Airport, the Visit Gainesville, Alachua County, FL office, or other assigned locations, in a professional and welcoming manner; provides excellent customer service ensuring that visitors are assisted promptly and professionally. Provides printed materials, internet resources and answers visitor questions; offers information regarding Alachua County history, restaurants, lodging, landmarks, and things to do while in the area. Maintains organization, cleanliness and inventory of printed informational and promotional materials available for visitors and travelers at the visitor information station. Collects information in a professional and welcoming manner regarding visitor's length of stay, where they are visiting from, reason for their visit, where they are staying, etc. Promotes growth of local businesses through enthusiastically sharing accurate information and referrals to visitors regarding attractions, shopping, accommodations and events that will encourage repeat visits. Attends meetings and trade shows, as required. Serves as backup office help as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current tourist development program practices and principles. Knowledge of Alachua County geography, attractions, businesses, lodging, accommodations, restaurants, recreation and events. Knowledge of modern office practices and procedures; business English/vocabulary, grammar, punctuation, spelling and mathematics. Skill in the operation and use of a personal computer including database software; calculator; telephone; copy machine; and fax machine. Skill in dealing tactfully and courteously with callers and visitors. Ability to understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. Ability to respond effectively to inquiries and/or complaints. Ability to analyze emergency situations quickly and accurately and respond with an appropriate course of action. Ability to compile and maintain accurate records pertaining to tourism. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand, walk, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There are no benefits associated with this classification.
Full-time
Minimum Qualifications Graduation from high school or equivalent and one year of general office and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is routine administrative support work providing visitor information, public relations and customer service for Alachua County Tourist Development. An employee assigned to this classification greets and assists visitors and travelers regarding driving directions, lodging transportation, restaurants, landmarks, recreation, geography, history and things to do while in the Alachua County area. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Greets visitors and travelers at the Gainesville Regional Airport, the Visit Gainesville, Alachua County, FL office, or other assigned locations, in a professional and welcoming manner; provides excellent customer service ensuring that visitors are assisted promptly and professionally. Provides printed materials, internet resources and answers visitor questions; offers information regarding Alachua County history, restaurants, lodging, landmarks, and things to do while in the area. Maintains organization, cleanliness and inventory of printed informational and promotional materials available for visitors and travelers at the visitor information station. Collects information in a professional and welcoming manner regarding visitor's length of stay, where they are visiting from, reason for their visit, where they are staying, etc. Promotes growth of local businesses through enthusiastically sharing accurate information and referrals to visitors regarding attractions, shopping, accommodations and events that will encourage repeat visits. Attends meetings and trade shows, as required. Serves as backup office help as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of current tourist development program practices and principles. Knowledge of Alachua County geography, attractions, businesses, lodging, accommodations, restaurants, recreation and events. Knowledge of modern office practices and procedures; business English/vocabulary, grammar, punctuation, spelling and mathematics. Skill in the operation and use of a personal computer including database software; calculator; telephone; copy machine; and fax machine. Skill in dealing tactfully and courteously with callers and visitors. Ability to understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. Ability to respond effectively to inquiries and/or complaints. Ability to analyze emergency situations quickly and accurately and respond with an appropriate course of action. Ability to compile and maintain accurate records pertaining to tourism. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to stand, walk, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There are no benefits associated with this classification.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing customer service to candidates in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk/Virtual One Stop (VOS) Greeter. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Provides administrative support including routine administrative duties, special projects, and data analysis projects. Participates in special events such as job fairs, onsite recruitment, business events as needed on and offsite. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skill in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing customer service to candidates in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk/Virtual One Stop (VOS) Greeter. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Provides administrative support including routine administrative duties, special projects, and data analysis projects. Participates in special events such as job fairs, onsite recruitment, business events as needed on and offsite. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skill in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Must be currently enrolled in an accredited two or four year college or university; or at a technical school taking college level courses. Successful completion of criminal history background investigation is required prior to employment. **UNDERGRADUATE STUDENT $17.00/HOUR** **GRADUATE STUDENT $17.50/HOUR** Position Summary The Intern will be responsible for assisting the Commissioner with official tasks and delegated County business, conducting research, and developing public policy at the direction of the Commissioner, coordinating logistics of public engagement, and writing correspondence on behalf of the office both internally as well as for the purpose of addressing constituent issues and other external matters. May also attend outside meetings on behalf of a commissioner. There are no benefits associated with this classification.
Minimum Qualifications Must be currently enrolled in an accredited two or four year college or university; or at a technical school taking college level courses. Successful completion of criminal history background investigation is required prior to employment. **UNDERGRADUATE STUDENT $17.00/HOUR** **GRADUATE STUDENT $17.50/HOUR** Position Summary The Intern will be responsible for assisting the Commissioner with official tasks and delegated County business, conducting research, and developing public policy at the direction of the Commissioner, coordinating logistics of public engagement, and writing correspondence on behalf of the office both internally as well as for the purpose of addressing constituent issues and other external matters. May also attend outside meetings on behalf of a commissioner. There are no benefits associated with this classification.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. College course work will substitute for experience on a year for year basis. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly specialized and complex office work performing office and administrative duties of wide variety and scope. An employee assigned to this classification is expected to make decisions and act independently in accordance with established departmental policies and procedures. Supervisor may review non-routine decisions. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Assists department head or designee in reviewing complaints or requests for services from the general public or other County departments. Prepares responses to requests; provides background information to supervisor to aid in responding to request. May coordinate the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; and conducting departmental training and orientation. Assists in the preparation of departmental budgets and prepares reports and statistical data. Makes recommendations, performs limited analysis, reviews and monitors budgets. Assists in the preparation of payrolls, purchase orders, purchase requests and other fiscal and statistical data. Establishes and maintains office filing systems; classifies and codes materials for filing; locates and retrieves files and materials as required. Schedules appointments for superior; arranges travel schedule and makes travel reservations. Prepares office/departmental paperwork such as correspondence, reports, forms, agendas and related material. Takes and transcribes minutes as required. Opens, sorts and distributes incoming office/departmental mail; collects, seals and stamps outgoing mail. Files office correspondence and records; ensures that notices, memoranda, directives and related material are properly distributed. Prepares, interprets and maintains department policy and procedure manuals and interprets complex and detailed data. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. For Community Support Services only: Drives a County vehicle daily for mail runs to downtown location, frequently drives a County vehicle to pick up special items needed for the office and/or special events and occasionally drives County vehicle to Fleet for repairs. NOTE: The above listed examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of office practices and procedures. Considerable knowledge of vocabulary, grammar, spelling and punctuation in order to prepare and edit typed material. Considerable knowledge of established departmental standard operating procedures. Considerable knowledge of word processing systems and keyboards. Knowledge of effective telephone etiquette. Skill in dealing with applicants, employees, and the general public. Ability to plan and organize work and manage time effectively. Ability to effectively supervise and coordinate the activities of subordinate employees. Ability to follow oral and written instructions. Ability to write and organize correspondence. Ability to proofread typed material and make appropriate corrections. Ability to establish and maintain effective working relationships. Ability to establish and maintain accurate, efficient filing systems. Ability to work independently on multiple tasks and projects; ability to prioritize tasks. Ability to write and organize reports and memoranda. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in Business Administration, Public Administration, Social Science or related field and one year of administrative work experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/ experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position requires the co mpletion a Net passing speed of 35 words per minute on a Typing Test , the completion of MS Word, MS Excel with a minimum score of "moderate knowledge". To schedule the skills assessments, call CareerSource North Central Florida at (352) 955-2245 or email assessments@careersourcencfl.com to schedule an appointment. You can call Alachua County Human Resources Office at (352) 374-5219 to confirm that your scores are already on file. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than 5:00 p.m. on the Wednesday after the position closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid for a period of 2 years from the date of testing. Position Summary This is responsible complex administrative work coordinating the agenda process for Alachua County and providing administrative support to the County Manager's Office. The incumbent assigned to this position is responsible for performing complex and varied administrative work, providing guidance and recommendations of the agenda management process. The incumbent is responsible for directing the agenda coordination processes by exercising sound judgment, excellent organizational and decision making skills and focusing on quality customer service. Work is performed independently under the general direction of a higher level supervisor and is reviewed through reports, conferences and observation of results obtained. COMPETENCIES: Adaptability/Flexibility Analysis Collaboration Communication Customer Focus Initiative Planning and Organization Attention to Detail Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Coordinates the agenda process including recommending and developing work procedures and schedules, reviewing agenda materials and documents, updating and maintaining standard operating procedures and providing software training. Serves as Administrator to Agenda software system. Prepares the proposed agenda for meetings of the Board of County Commissioners utilizing the electronic agenda system. Receives and interprets agenda items and reviews supporting documentation for accuracy and completeness, contacts departments and constitutional offices for information and or clarification. Creates agenda items on behalf of County Administration, some departments, and constitutional offices, as directed. Follow up and coordinates, as necessary. Monitors deadlines for agenda items daily and follows up with staff on status of items. Creates draft meeting agenda outlines for County Administration review and staff meetings. Responsible for the final review of all agenda items for substantive accuracy and completeness prior to finalizing and generating published agenda packet. Conducts periodic training sessions with appropriate County staff in agenda preparation and submission procedures. Maintains current files of agendas and summaries of meetings. Attends job-specific training classes as requested by supervisor. Research actions from previous meetings as needed. Coordinates preparation and scheduling of agenda items with the Board of County Commissioners, Department Directors, other elected officials, and other concerned parties. Posts BCC agendas and supporting documents to the county website and ensures that public meeting notice requirements are met. Makes presentations and recommendations to the County Manager, Deputy and/or Assistant County Managers, and the Board of County Commissioners on Agenda process. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records associated with the agenda process. Independently coordinates, schedules, researches, interprets, and develops routine and non-routine projects assigned by the County Manager, or designee. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Practical knowledge and understanding of standard operating procedures, agenda process and policies applicable to local governments. Practical knowledge of modern office practices and procedures; business English/ vocabulary, grammar, punctuation, spelling and mathematics. Ability to understand and ensure compliance with county regulations, policies and standard operating procedures. Ability to analyze situations quickly and accurately and respond with an appropriate course of action. Ability to proofread and make appropriate changes to documents and correspondence. Ability to understand and ensure compliance with laws, rules and regulations governing all types of governmental activities. Ability to effectively communicate, both orally and in writing; including presentations and the preparation of written reports and memoranda. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to reach and be mobile. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in Business Administration, Public Administration, Social Science or related field and one year of administrative work experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/ experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. This position requires the co mpletion a Net passing speed of 35 words per minute on a Typing Test , the completion of MS Word, MS Excel with a minimum score of "moderate knowledge". To schedule the skills assessments, call CareerSource North Central Florida at (352) 955-2245 or email assessments@careersourcencfl.com to schedule an appointment. You can call Alachua County Human Resources Office at (352) 374-5219 to confirm that your scores are already on file. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than 5:00 p.m. on the Wednesday after the position closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid for a period of 2 years from the date of testing. Position Summary This is responsible complex administrative work coordinating the agenda process for Alachua County and providing administrative support to the County Manager's Office. The incumbent assigned to this position is responsible for performing complex and varied administrative work, providing guidance and recommendations of the agenda management process. The incumbent is responsible for directing the agenda coordination processes by exercising sound judgment, excellent organizational and decision making skills and focusing on quality customer service. Work is performed independently under the general direction of a higher level supervisor and is reviewed through reports, conferences and observation of results obtained. COMPETENCIES: Adaptability/Flexibility Analysis Collaboration Communication Customer Focus Initiative Planning and Organization Attention to Detail Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Coordinates the agenda process including recommending and developing work procedures and schedules, reviewing agenda materials and documents, updating and maintaining standard operating procedures and providing software training. Serves as Administrator to Agenda software system. Prepares the proposed agenda for meetings of the Board of County Commissioners utilizing the electronic agenda system. Receives and interprets agenda items and reviews supporting documentation for accuracy and completeness, contacts departments and constitutional offices for information and or clarification. Creates agenda items on behalf of County Administration, some departments, and constitutional offices, as directed. Follow up and coordinates, as necessary. Monitors deadlines for agenda items daily and follows up with staff on status of items. Creates draft meeting agenda outlines for County Administration review and staff meetings. Responsible for the final review of all agenda items for substantive accuracy and completeness prior to finalizing and generating published agenda packet. Conducts periodic training sessions with appropriate County staff in agenda preparation and submission procedures. Maintains current files of agendas and summaries of meetings. Attends job-specific training classes as requested by supervisor. Research actions from previous meetings as needed. Coordinates preparation and scheduling of agenda items with the Board of County Commissioners, Department Directors, other elected officials, and other concerned parties. Posts BCC agendas and supporting documents to the county website and ensures that public meeting notice requirements are met. Makes presentations and recommendations to the County Manager, Deputy and/or Assistant County Managers, and the Board of County Commissioners on Agenda process. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records associated with the agenda process. Independently coordinates, schedules, researches, interprets, and develops routine and non-routine projects assigned by the County Manager, or designee. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Practical knowledge and understanding of standard operating procedures, agenda process and policies applicable to local governments. Practical knowledge of modern office practices and procedures; business English/ vocabulary, grammar, punctuation, spelling and mathematics. Ability to understand and ensure compliance with county regulations, policies and standard operating procedures. Ability to analyze situations quickly and accurately and respond with an appropriate course of action. Ability to proofread and make appropriate changes to documents and correspondence. Ability to understand and ensure compliance with laws, rules and regulations governing all types of governmental activities. Ability to effectively communicate, both orally and in writing; including presentations and the preparation of written reports and memoranda. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to reach and be mobile. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and three (3) years technical experience in troubleshooting computer hardware and software problems and/or help desk operations; or any equivalent combination of training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is technical work in performing computer and peripheral equipment setup, repair, and maintenance duties in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible for moving and installing computer equipment, peripheral equipment, inventory, troubleshooting, and repair. Work is performed under the general direction of a higher-level supervisor and is reviewed through reports, conferences, and observation of results achieved.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Identifies, analyzes, and rectifies computer problems and failures. Installs network and stand-alone related software, hardware, peripheral equipment, and performance software upgrades. Assists in diagnosing, troubleshooting and reporting network connection problems with personal computer (PC) workstations and servers. Performs installation of personal computers (PCs), printers, print servers, and peripheral equipment. Provides technical input regarding data and trends. Performs inventory control; routine equipment inventory, device parts, spot checks on inventory accuracy, and complete inventory by location. Acts as the contact person for office equipment; performs minor repairs and provides technical assistance in the operation and maintenance of office equipment. Responds to and resolves IT department help desk calls in a timely manner, documenting, tracking, and monitoring help desk tickets to ensure a timely resolution. Moves and stores files, records, equipment, and other material in specified storage locations in accordance with established Information & Telecommunication Services (ITS) procedures and protocols. Ensures that computer systems are updated with the latest service packages and software updates. Acts as user contact for reporting problems, analyzes and makes preliminary determinations regarding network problems, and guides users through corrective measures. Assists in setup and installation, and ensures the operability of network equipment, cabling, hardware, and software. Assists with maintaining an inventory of equipment in each center. Works with ITS on all hardware and software purchases and installations. Maintains compliance with all personnel and ITS policies and procedures. Drives a personal vehicle regularly to perform duties as required. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and familiar with Microsoft Windows. Knowledge of Microsoft Disk Operating System (MS-DOS) and/or Personal Computer Disk Operating System (PC-DOS). Knowledge of Microsoft Office. Skill in computer hardware. Skill in interpersonal communication with users, partners, and vendors. Ability to operate electronic test equipment. Ability to run and test Cat 5 cabling. Ability to communicate effectively both orally and in writing. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk; talk or hear, and use hands to finger, handle or feel. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Must be currently enrolled in an accredited two or four year college or university; or at a technical school taking college level courses in public administration or political science. Successful completion of criminal history background investigation is required prior to employment. **UNDERGRADUATE STUDENT $17.00/HOUR** **GRADUATE STUDENT $17.50/HOUR** Position Summary The Intern will be responsible for assisting the Commissioner with official tasks and delegated County business, conducting research and developing public policy at the direction of the Commissioner, coordinating logistics of public engagement, and writing correspondence on behalf of the office both internally as well as for the purpose of addressing constituent issues and other external matters. May also attend outside meetings on behalf of a commissioner. There are no benefits associated with this classification.
Minimum Qualifications Must be currently enrolled in an accredited two or four year college or university; or at a technical school taking college level courses in public administration or political science. Successful completion of criminal history background investigation is required prior to employment. **UNDERGRADUATE STUDENT $17.00/HOUR** **GRADUATE STUDENT $17.50/HOUR** Position Summary The Intern will be responsible for assisting the Commissioner with official tasks and delegated County business, conducting research and developing public policy at the direction of the Commissioner, coordinating logistics of public engagement, and writing correspondence on behalf of the office both internally as well as for the purpose of addressing constituent issues and other external matters. May also attend outside meetings on behalf of a commissioner. There are no benefits associated with this classification.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and two (2) years experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Runs weekly reports on caseload activities and reports to supervisor. Reviews case files using Department of Economic Opportunity (DEO) monitoring tools on a monthly basis to ensure quality controls are in place. Assists with case closures and assignments. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and care organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and two (2) years experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with candidates to determine candidate eligibility through assessment to establish needs and services. Engages, interviews, and assesses job candidates to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with candidates during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and candidates questions about eligibility. Provides performance standard information about candidate status and progress. Follows up with candidates, through one-on-one meetings, email, and/or phone discussions. Trains candidates on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Runs weekly reports on caseload activities and reports to supervisor. Reviews case files using Department of Economic Opportunity (DEO) monitoring tools on a monthly basis to ensure quality controls are in place. Assists with case closures and assignments. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and care organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Bachelor's degree in business administration, human resources, or social services and one (1) year experience in counseling and vocational planning or employment; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.Position Summary This is professional work in the monitoring of the day-to-day activities of CareerSource North Central Florida service team(s) in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification ensures the efficient and effective operation and integration of all One Stop services, procedures, and resources; and evaluations the service activities and identifies problem resolution to ensure exceptional customer service; and monitors program performance. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Monitors individual performance, tracks and recommends corrective action. Reviews and signs training vouchers and requests for purchases. Coordinates and monitors technical issues for staff. Performs core intensive, case management, and customer service quality reviews. Prepares for and attends follow-ups after program exit Coordinates cross training programs. Coordinates, monitors, and acts as the liaison in resolving complex issues preventing program participation or barriers to employment. Ensures files are updated and customer records are documented accurately. Implements quality improvement processes. Assists customers in developing case plans and Individual Responsibility Plans (IRPs). Runs customer-tracking reports. Implements and conducts workshops for employability purposes. Reviews, corrects, and processes applications and determines eligibility. Answers questions about eligibility and services for the public and candidates. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Workforce Innovation and Opportunity Act (WIOA) and other pertinent program regulations and requirements in regards to employment and training techniques. Knowledge of how to foster independence and self-advocacy in customers. Knowledge of developing a service plan. Skill in interpersonal communication. Skill in computer word processing, spreadsheets, and database programs. Ability to deliver exceptional customer service skills, excellent organizational and team building skills. Ability to communicate effectively both orally and in writing. Ability to identify the types of services and resources that can address the specific candidate needs and circumstances. Ability to work independently and to work effectively with others. Ability to effectively supervise staff. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in business administration, human resources, or social services and one (1) year experience in counseling and vocational planning or employment; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.Position Summary This is professional work in the monitoring of the day-to-day activities of CareerSource North Central Florida service team(s) in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification ensures the efficient and effective operation and integration of all One Stop services, procedures, and resources; and evaluations the service activities and identifies problem resolution to ensure exceptional customer service; and monitors program performance. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Monitors individual performance, tracks and recommends corrective action. Reviews and signs training vouchers and requests for purchases. Coordinates and monitors technical issues for staff. Performs core intensive, case management, and customer service quality reviews. Prepares for and attends follow-ups after program exit Coordinates cross training programs. Coordinates, monitors, and acts as the liaison in resolving complex issues preventing program participation or barriers to employment. Ensures files are updated and customer records are documented accurately. Implements quality improvement processes. Assists customers in developing case plans and Individual Responsibility Plans (IRPs). Runs customer-tracking reports. Implements and conducts workshops for employability purposes. Reviews, corrects, and processes applications and determines eligibility. Answers questions about eligibility and services for the public and candidates. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Drives a personal vehicle regularly to perform duties as required. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Workforce Innovation and Opportunity Act (WIOA) and other pertinent program regulations and requirements in regards to employment and training techniques. Knowledge of how to foster independence and self-advocacy in customers. Knowledge of developing a service plan. Skill in interpersonal communication. Skill in computer word processing, spreadsheets, and database programs. Ability to deliver exceptional customer service skills, excellent organizational and team building skills. Ability to communicate effectively both orally and in writing. Ability to identify the types of services and resources that can address the specific candidate needs and circumstances. Ability to work independently and to work effectively with others. Ability to effectively supervise staff. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing information to customers regarding the Workforce Innovation Opportunity Act (WIOA) program and services in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification serves as the first point of contact for the Program with the customer. The WIOA Intake Specialist will provide program orientation, gather information through communication and assessment paperwork to verify if the customer meets the program requirements, confirm eligibility, process registrations and ensure that all supporting documentation is completed and filed. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts first interview with customer to determine eligibility and assess service needs. Provides Program Orientation to customers regarding information about the WIOA Youth Program, WIOA Adult/Dislocated Worker (DW), Wagner-Peyser (WP) Services and all CareerSource North Central Florida (CSNCFL) Programs. Processes incoming paperwork and reviews it for completeness to ensure that all documents supporting program eligibility are in the file. Coordinates and assigns initial activities such as enrollment in GED, tutoring, job searching, scheduling interviews for worksites, gathers course information, and skills training, etc. Accurately documents customer interactions through well written case notes in the automated system (OSST/EF) One Stop Service Tracking/Employ Florida; uses applicable codes for activities with case notes. Schedules appointments for customers to meet with program staff. Checks phone messages daily and returns calls to customers. Ensures case files meet program requirements and compliance. Coordinates service provider needs such as issuing childcare referral voucher through Early Learning Coalition (ELC) for eligible customers. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in time management and work organization. Skill in telephone and customer service. Ability to effectively conduct initial interviews, determine eligibility, and assess service needs. Ability to communicate effectively both orally and in writing. Ability to establish and maintain filing systems. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction and ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and two (2) years of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing information to customers regarding the Workforce Innovation Opportunity Act (WIOA) program and services in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification serves as the first point of contact for the Program with the customer. The WIOA Intake Specialist will provide program orientation, gather information through communication and assessment paperwork to verify if the customer meets the program requirements, confirm eligibility, process registrations and ensure that all supporting documentation is completed and filed. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts first interview with customer to determine eligibility and assess service needs. Provides Program Orientation to customers regarding information about the WIOA Youth Program, WIOA Adult/Dislocated Worker (DW), Wagner-Peyser (WP) Services and all CareerSource North Central Florida (CSNCFL) Programs. Processes incoming paperwork and reviews it for completeness to ensure that all documents supporting program eligibility are in the file. Coordinates and assigns initial activities such as enrollment in GED, tutoring, job searching, scheduling interviews for worksites, gathers course information, and skills training, etc. Accurately documents customer interactions through well written case notes in the automated system (OSST/EF) One Stop Service Tracking/Employ Florida; uses applicable codes for activities with case notes. Schedules appointments for customers to meet with program staff. Checks phone messages daily and returns calls to customers. Ensures case files meet program requirements and compliance. Coordinates service provider needs such as issuing childcare referral voucher through Early Learning Coalition (ELC) for eligible customers. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in time management and work organization. Skill in telephone and customer service. Ability to effectively conduct initial interviews, determine eligibility, and assess service needs. Ability to communicate effectively both orally and in writing. Ability to establish and maintain filing systems. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction and ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and one (1) year of experience in case management or an equivalent combination of education, experience, or demonstrated competence. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist youth candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with youth candidates to determine youth candidate eligibility through assessment to establish needs and services. Engages, interviews and assesses job candidates to determine their qualifications, work history, job search strengths, challenges and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders, creates snapshots and provides endorsed referrals. Prepares and maintains case files, including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with youth candidates during training and or job placements to resolve problems and evaluate placement adequacy; assesses continued needs of services. Documents services provided to youth candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, supportive service vouchers for youth candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers questions about eligibility to the public and youth candidates. Provides performance standard information about youth candidate status and progress. Follows up with youth candidates, through one-on-one meetings, email, and/or phone discussions. Trains youth candidates on how to use the Employ Florida (EF) System to complete a full application (background wizard; resume and virtual recruiter) and perform job searches. Performs case closures; verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops and provides career information resources. Plans and delivers youth group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to effectively work with youth providing career management and development guidance. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and one (1) year of experience in case management or an equivalent combination of education, experience, or demonstrated competence. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist youth candidates to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling and document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with youth candidates to determine youth candidate eligibility through assessment to establish needs and services. Engages, interviews and assesses job candidates to determine their qualifications, work history, job search strengths, challenges and areas of interest. Informs job candidates of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders, creates snapshots and provides endorsed referrals. Prepares and maintains case files, including documentation such as candidate eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with youth candidates during training and or job placements to resolve problems and evaluate placement adequacy; assesses continued needs of services. Documents services provided to youth candidates in applicable database. Maintains accurate candidate files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, supportive service vouchers for youth candidates to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers questions about eligibility to the public and youth candidates. Provides performance standard information about youth candidate status and progress. Follows up with youth candidates, through one-on-one meetings, email, and/or phone discussions. Trains youth candidates on how to use the Employ Florida (EF) System to complete a full application (background wizard; resume and virtual recruiter) and perform job searches. Performs case closures; verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists candidates to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops and provides career information resources. Plans and delivers youth group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to effectively work with youth providing career management and development guidance. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications Associate’s degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist affected workers to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of Alachua County Community and Administrative Services for the Reemployment and Emergency Assistance Coordination Team (REACT) . An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with affected workers to determine program eligibility through assessment to establish needs and services. Engages, interviews, and assesses affected workers to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs affected workers of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as affected worker eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with affected workers during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to affected workers in the applicable database. Maintains accurate affected workers files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for affected workers to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and affected workers questions about eligibility. Provides performance standard information about affected workers status and progress. Follows up with affected workers, through one-on-one meetings, email, and/or phone discussions. Trains affected workers on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists affected workers to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate’s degree and one (1) year experience in case management; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired.Position Summary This is professional work in providing aspects of career management and development, using guidance, counseling, coaching and advisory techniques to assist affected workers to clarify and achieve career goals and address issues related to employment barriers in the CareerSource North Central Florida (NCF) Office of Alachua County Community and Administrative Services for the Reemployment and Emergency Assistance Coordination Team (REACT) . An employee assigned to this classification is responsible to create action plans, provide qualifying and appropriate services including but not limited to resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling; document all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Conducts preliminary interview meetings with affected workers to determine program eligibility through assessment to establish needs and services. Engages, interviews, and assesses affected workers to determine their qualifications, work history, job search strengths, challenges, and areas of interest. Informs affected workers of how to access the full menu of CareerSource North Central Florida reemployment services. Screens and refers job candidates to appropriate workshops. Matches and refers job candidates to open and appropriate job orders; creates snapshots and provides endorsed referrals. Prepares and maintains case files including documentation such as affected worker eligibility information, program performance, services provided, and other relevant information and correspondence. Maintains close contact with affected workers during training and/or job placements to resolve problems and evaluates placement adequacy; assesses continued needs of services. Documents services provided to affected workers in the applicable database. Maintains accurate affected workers files and case notes as required by laws, agency policies, and regulations. Prepares budgets, training purchase orders, and supportive service vouchers for affected workers to ensure all purchases are in accordance with established policy. Assists in the resolution of customer complaints, concerns, and issues. Answers public and affected workers questions about eligibility. Provides performance standard information about affected workers status and progress. Follows up with affected workers, through one-on-one meetings, email, and/or phone discussions. Trains affected workers on how to use Employ Florida (EF) system to complete a full application (Background Wizard, Virtual Recruiter, and resume) and perform job searches. Performs case closures by verifying license, certificate and employment. Provides mock interviews, advice and information on job search techniques, including looking for job vacancies, filling out applications, and going for interviews. Assists affected workers to formulate a self-marketing plan and job campaign strategy. Reviews, updates, develops, and provides career information resources. Plans and delivers group workshops covering career management skills, interview, resume writing, and creative job searching. Maintains compliance with all personnel policies and procedures. Works retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of the principles and procedures of budget preparation, budgetary and financial cost/expense tracking. Knowledge of interviewing, counseling, and coaching techniques and methods. Knowledge of modern management and administration techniques and methods. Skill in public speaking. Skill in time management and case organization. Ability to conduct interviews effectively. Ability to communicate effectively both orally and in writing. Ability to make rational decisions in a timely manner. Ability to plan and deliver group workshops. Ability to evaluate and place candidates appropriately. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville FL, FL
Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing customer service to candidates in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skill in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet.Supplemental Information Bilingual- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications High School diploma or equivalent and one (1) year of customer service experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Complete Tier One Training and pass the Tier One Certificate Exam within six (6) months of being hired. Position Summary This is administrative support work providing customer service to candidates in the CareerSource North Central Florida (NCF) Office of the Alachua County Community and Administrative Services Department. The employee assigned to this classification is responsible for assisting candidates in accessing and utilizing Employ Florida (EF) to complete job search functions; supporting candidates in completing a full Employ Florida (EF) work registration; assisting with creation of virtual recruiter, resume assistance, accessing Labor Market Information (LMI); supporting candidates to create email accounts; and assisting reemployment claimants with their claiming weeks and/or their application. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained.Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Monitors and coordinates the delivery of customer service. Informs candidates of available services in the office. Supports Welcome Desk activities and tracking of candidate traffic through the Atlas kiosk. Provides qualifying and appropriate services including resume assistance, labor market information, assessments, interviewing assistance, referral to education, orientation to services, Employ Florida training and support, as well as career counseling. Documents all referrals, services, and follow-up activities in Employ Florida (EF) in accordance with established Local Operating Procedures. Engages in information exchange ensuring that job candidates are aware of and know how to access the full menu of reemployment services. Critiques and reviews job candidate’s resumes as necessary. Assists candidates in accessing and using Labor Market Information (LMI), copiers, fax machines, internet, job search resources, and other tools. Informs and refers candidates to appropriate resources including: Workshops, Computer Lab services, Online-Learning in Employ Florida (EF), Veteran Services, etc. Provides and documents a myriad of other Wagner Peyser candidate services in Employ Florida Marketplace (EFM). Supports other online partner agencies online web application for Department of Children and Families (DCF), reemployment, and other duties as assigned. Supports the Business Services Team as requested; attends team meetings and coordinates activities with other staff. Maintains compliance with all personnel procedures. Work retail hours and/or hours as assigned. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge in computer programs such as Employ Florida, Microsoft Office, and other software programs. Knowledge of local business community. Knowledge of office practices and the operation of office equipment. Knowledge of effective telephone etiquette. Excellent skill in interpersonal communication, public relations, computer data entry, Excellent skill in time management and work organization. Skill in communication both oral and written. Skill in telephone and customer service. Skill in basic sales techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to perform multiple tasks and prioritize workload. Ability to work independently with little direct supervision or direction. Ability to work effectively with others. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet.Supplemental Information Bilingual- desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.