Alachua County Board of County Commissioners
FL, FL
Minimum Qualifications Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classi?cation is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proo?ng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution. Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management. Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classi?cation is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proo?ng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution. Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management. Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Santa Clara Valley Transportation Authority
San Jose, CA, USA
Emergency Preparedness Manager
Santa Clara Valley Transportation Authority
Salary: $157,783.54 - $191,813.38 Annually
Job Type: Full-Time
Job Number: 26-CK-26-00022
Closing: 3/3/2026 11:59 PM Pacific
Location: CA 95134-1927, CA
Department: System Safety & Security Admin.
Division: System Safety & Security
Job Description
The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves.
Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts. About the Emergency Management DepartmentOur Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.Who We Are • Professionals trained to educate our community about emergency management principles. • Coordinators and implementers of training programs to enhance VTA resiliency. • Providers of emergency notifications, updates, and alerts. • Information analysts who provide key decision-makers with situational awareness. • Developers of VTA's emergency management plans, including their maintenance and evaluation.
Definition
Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities.
Distinguishing Characteristics
The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues.
The Ideal CandidateThe ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning. This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders.
The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness.
In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA.
About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.
VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.
As the county's https://www.vta.org/programs/congestion-management-agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development.
VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform
Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.
Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.
Essential Job Functions
Typical Tasks:
• Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; • Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters; • Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities; • Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery; • Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community; • Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities; • Participates in community events to increase awareness of emergency preparedness and the role of emergency management; • Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities; • Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies; • Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises; • Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements; • Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders; • Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures; • Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act; • Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; • Performs related duties as required.
Minimum Qualifications
Employment Standards
Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination.
Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred.
A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred.
Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment.
Supplemental Information
Knowledge of:
• Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework; • Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2; • Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies; • Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures; • Principles and practices of public transportation policies, funding sources, and real estate leasing and development; • Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development; • Principles and practices of effective supervision and training; • State and national laws and policies regarding emergency management.
Ability to:
• Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff; • Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; • Ensure VTA complies with federal, state, and local agencies; • Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; • Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; • Oversee and evaluate emergency management programs; • Analyze situations, identify problems, recommend solutions, and evaluate the outcome;
• Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements; • Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests; • Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences; • Communicate clearly and effectively, both orally and in writing; • Effectively represent VTA in dealings with government agencies and other entities; • Establish and maintain effective working relationships with those contacted during work; • Develop and implement change through new and innovative processes and technology.
General Application Instructions
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.
To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.
Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.
Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.
Communication & Contact Information All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.
Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays.
Application Review & Processing All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.
While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.
Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.
This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.
Tentative Examinations:
Oral Panel: Week of March 16, 2026
Conditions of Employment
Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment.
For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location.
Eligibility List
The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.
Americans with Disabilities Act Accommodations
VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email mailto:Personnel@vta.org at least five business days before the test.
Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
To apply, please visit https://apptrkr.com/6946143
Full Time
Emergency Preparedness Manager
Santa Clara Valley Transportation Authority
Salary: $157,783.54 - $191,813.38 Annually
Job Type: Full-Time
Job Number: 26-CK-26-00022
Closing: 3/3/2026 11:59 PM Pacific
Location: CA 95134-1927, CA
Department: System Safety & Security Admin.
Division: System Safety & Security
Job Description
The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves.
Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts. About the Emergency Management DepartmentOur Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.Who We Are • Professionals trained to educate our community about emergency management principles. • Coordinators and implementers of training programs to enhance VTA resiliency. • Providers of emergency notifications, updates, and alerts. • Information analysts who provide key decision-makers with situational awareness. • Developers of VTA's emergency management plans, including their maintenance and evaluation.
Definition
Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities.
Distinguishing Characteristics
The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues.
The Ideal CandidateThe ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning. This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders.
The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness.
In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA.
About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.
VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.
As the county's https://www.vta.org/programs/congestion-management-agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development.
VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform
Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.
Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.
Essential Job Functions
Typical Tasks:
• Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; • Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters; • Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities; • Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery; • Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community; • Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities; • Participates in community events to increase awareness of emergency preparedness and the role of emergency management; • Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities; • Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies; • Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises; • Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements; • Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders; • Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures; • Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act; • Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; • Performs related duties as required.
Minimum Qualifications
Employment Standards
Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination.
Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred.
A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred.
Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment.
Supplemental Information
Knowledge of:
• Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework; • Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2; • Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies; • Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures; • Principles and practices of public transportation policies, funding sources, and real estate leasing and development; • Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development; • Principles and practices of effective supervision and training; • State and national laws and policies regarding emergency management.
Ability to:
• Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff; • Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; • Ensure VTA complies with federal, state, and local agencies; • Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; • Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; • Oversee and evaluate emergency management programs; • Analyze situations, identify problems, recommend solutions, and evaluate the outcome;
• Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements; • Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests; • Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences; • Communicate clearly and effectively, both orally and in writing; • Effectively represent VTA in dealings with government agencies and other entities; • Establish and maintain effective working relationships with those contacted during work; • Develop and implement change through new and innovative processes and technology.
General Application Instructions
Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference.
To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation.
Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success.
Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application.
Communication & Contact Information All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles.
Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays.
Application Review & Processing All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications.
While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position.
Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA.
This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union.
Tentative Examinations:
Oral Panel: Week of March 16, 2026
Conditions of Employment
Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment.
For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location.
Eligibility List
The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment.
Americans with Disabilities Act Accommodations
VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email mailto:Personnel@vta.org at least five business days before the test.
Equal Employment Opportunity
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
To apply, please visit https://apptrkr.com/6946143
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
Full Time
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
Digital Transformation Manager
Valley Water
Salary: $165,942.40 - $211,952.00 Annually
Job Type: Full-Time
Job Number: 01965-E
Location: CA, CA
Department: Information Technology
Closing: 3/1/2026 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview:
The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.
This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.
The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
Customer Service & Stakeholder Support
• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.
Helpdesk Oversight & management
• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.
Information Governance & Risk Management
• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.
Automation & Digital Transformation
• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.
Reference Library & Records Management
• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media.
Public Records & Legal Compliance
• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required.
Leadership & Administration
• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.
Ideal Skills and Abilities:
• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.
Ideal Knowledge:
• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.
Required License or Certificate
To review the Job Description, please click https://tinyurl.com/23c8u66x
Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6936060
Full Time
Digital Transformation Manager
Valley Water
Salary: $165,942.40 - $211,952.00 Annually
Job Type: Full-Time
Job Number: 01965-E
Location: CA, CA
Department: Information Technology
Closing: 3/1/2026 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview:
The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.
This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.
The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
Customer Service & Stakeholder Support
• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.
Helpdesk Oversight & management
• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.
Information Governance & Risk Management
• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.
Automation & Digital Transformation
• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.
Reference Library & Records Management
• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media.
Public Records & Legal Compliance
• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required.
Leadership & Administration
• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.
Ideal Skills and Abilities:
• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.
Ideal Knowledge:
• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.
Required License or Certificate
To review the Job Description, please click https://tinyurl.com/23c8u66x
Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6936060
Salary Range:
$47,112
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director (RCD) at SMU provides leadership in developing and sustaining positive, academically-focused, residential communities. A successful RCD also accomplishes administrative functions required in managing a university residential community. The position is live-in, serves in an on-call rotation, and reports to an Associate Director for Residential Life.
While our current vacancies are in Residential Commons, serving mainly first-year and some second-year students, it is possible that the successful candidate is placed in one of our Upper Division communities serving sophomores, juniors, and seniors.
Essential Functions:
Train, supervise, and evaluate the job performance of student leaders. Conduct regularly scheduled individual and group meetings. Provide development and accountability for student leaders.
Develop a personal knowledge of individual residents to better provide assistance and related support. Assist with retention efforts. Serve as a case manager through the Caring Community Connections program. Provide conflict mediation and parent interaction to resolve student issues.
Assess needs of residents. Provide and facilitate programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advise the programming board for your community.
Lead and/or serve on one or more RLSH (and potentially Student Affairs) committees. Meet regularly with the supervisor and other RLSH staff.
Collaborate with the Faculty in Residence (FIR) for your community and support their connection to the leadership team and programmatic efforts where applicable.
Serve as a Conduct Officer for student conduct cases occurring in the residential areas.
Coordinate building operations. Assist with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitor the physical condition of assigned areas and report work requests and desired facility improvements per established procedures.
Manage budget & financial paperwork, including purchasing and expense reports.
Assist in major annual processes, e.g., staff selection, assessments, and serve on the on-call rotation to manage student and facilities emergencies, etc.
Perform related duties as assigned or required to meet RLSH and University goals.
Regular evening/weekend hours will be required for student meetings, programs, trainings and other events.
This person will serve on an on-call rotation. This person is also expected to be a presence in the community in which they live.
Qualifications
Education and Experience:
A Bachelor’s degree is required. A Master's degree is preferred. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education, or related field is preferred.
Work experience in related areas of Student Affairs is required. Previous Residence Life experience (full-time or graduate) is strongly preferred. Experience working in a Residential College setting or experience working with academic and faculty partners is preferred. Experience supervising student staff is also preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise creative solutions. Must also have strong organizational, planning and time management skills.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 23, 2026.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
$47,112
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director (RCD) at SMU provides leadership in developing and sustaining positive, academically-focused, residential communities. A successful RCD also accomplishes administrative functions required in managing a university residential community. The position is live-in, serves in an on-call rotation, and reports to an Associate Director for Residential Life.
While our current vacancies are in Residential Commons, serving mainly first-year and some second-year students, it is possible that the successful candidate is placed in one of our Upper Division communities serving sophomores, juniors, and seniors.
Essential Functions:
Train, supervise, and evaluate the job performance of student leaders. Conduct regularly scheduled individual and group meetings. Provide development and accountability for student leaders.
Develop a personal knowledge of individual residents to better provide assistance and related support. Assist with retention efforts. Serve as a case manager through the Caring Community Connections program. Provide conflict mediation and parent interaction to resolve student issues.
Assess needs of residents. Provide and facilitate programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advise the programming board for your community.
Lead and/or serve on one or more RLSH (and potentially Student Affairs) committees. Meet regularly with the supervisor and other RLSH staff.
Collaborate with the Faculty in Residence (FIR) for your community and support their connection to the leadership team and programmatic efforts where applicable.
Serve as a Conduct Officer for student conduct cases occurring in the residential areas.
Coordinate building operations. Assist with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitor the physical condition of assigned areas and report work requests and desired facility improvements per established procedures.
Manage budget & financial paperwork, including purchasing and expense reports.
Assist in major annual processes, e.g., staff selection, assessments, and serve on the on-call rotation to manage student and facilities emergencies, etc.
Perform related duties as assigned or required to meet RLSH and University goals.
Regular evening/weekend hours will be required for student meetings, programs, trainings and other events.
This person will serve on an on-call rotation. This person is also expected to be a presence in the community in which they live.
Qualifications
Education and Experience:
A Bachelor’s degree is required. A Master's degree is preferred. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education, or related field is preferred.
Work experience in related areas of Student Affairs is required. Previous Residence Life experience (full-time or graduate) is strongly preferred. Experience working in a Residential College setting or experience working with academic and faculty partners is preferred. Experience supervising student staff is also preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise creative solutions. Must also have strong organizational, planning and time management skills.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 23, 2026.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Two years of professional level experience in Human Resources. Bachelor's degree in business administration or related field in human resources management or related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of a pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is specialized professional work in the Alachua County Human Resources Department. An employee assigned to this classification is responsible for performing a variety of personnel management functions, as well as assisting with special projects and assignments. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Advises applicants of job opportunities and requirements; evaluates applicant qualifications; refers qualified candidates; and provides guidance to directors, managers, and supervisors throughout the interviewing and hiring process. May participate, coordinate, or assist with interviews. Interprets and applies policies, rules, and regulations; collaborates with managers to ensure compliance; and participates in the development, revision, and implementation of policies and procedures. Maintains compliance with federal and state regulations concerning employment. Participates in person in new employee orientation presentations to ensure a positive onboarding experience and promote a successful transition into the organization. Identifies and pursues new recruitment strategies, including advertising opportunities; attending in-person and virtual job and career fairs; developing recruitment open position flyers; promoting employee referral programs; and building relationships with organizations and educational institutions, to expand employment opportunities. Coordinates pre-employment requirements, including but not limited to background checks, drug screenings, credential verification, and onboarding documentation, ensuring timely completion. Reviews and approves employee action forms to ensure accuracy, resolves any issues, and confirms actions are within established guidelines. Participates in a range of Human Resources program activities, including in-service training, internship programs, and classification and compensation studies. Serves as the primary contact for County volunteer programs, provides oversight and guidance to departments to ensure policy compliance, record maintenance, and reporting. Maintains personnel and payroll information within the enterprise resource planning (ERP) system. Administers the applicant tracking system and acts as the primary point of contact for questions, issues, or training in the system. Assists the Emergency Management Department with Emergency duties in the event of disaster activation. Serves as lead for Emergency Support Function (ESF) 15 Volunteers and Donations and will assist with staffing shelters. Prepares correspondence in response to requests and inquiries from citizens and employees. Completes research projects and statistical reports as needed. May process documentation for new hires and personnel changes for current employees. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of standard principles, practices, and techniques of Human Resources Administration. Knowledge of the operations of County Government; knowledge of the functions of all County Departments. Knowledge of applicable employment laws and related regulations. Knowledge of applicant tracking systems, enterprise resource planning (ERP) systems, and HR/payroll recordkeeping. Knowledge of volunteer program administration and coordination. Knowledge of emergency management support functions, particularly volunteer and donation coordination. Skill in evaluating applicant qualifications, interpreting job requirements, and supporting effective hiring decisions. Skill in interpreting and applying policies, rules, and regulations consistently and accurately. Skill in administering HR systems, including applicant tracking and ERP systems, and providing user support or training. Skill in recruitment outreach, including advertising, job fairs, partnerships, and social media strategies. Ability to maintain confidentiality, exercise sound judgment when handling sensitive personnel information, and make sound decisions based on information at hand. Ability to collaborate with departments to ensure policy compliance and effective HR service delivery. Ability to adapt to changing priorities and respond effectively during emergency activations. Ability to lead and coordinate volunteer efforts during emergencies or disaster situations. Ability to write, review, and interpret policies and procedures. Ability to write memoranda and prepare detailed reports. Ability to communicate e?ectively, both orally and in writing. Ability to conduct research and prepare statistical analysis. Ability to manage and organize work in an e?cient manner. Ability to establish and maintain e?ective working relationships with Department Directors, County employees, outside agencies, the general public, and co-workers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee regularly sits, communicates verbally or audibly, and uses hands and fingers to handle or operate office equipment. The employee occasionally stands, walks, or moves about as required. Speci?c vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily performed in an indoor, climate-controlled office environment. The noise level in the work environment is usually moderate. Supplemental Information Confidential Position: Certain personal information for employees (and specific family members) in this job position is exempt from public records pursuant to Chapter 119 of the Florida Statutes. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Two years of professional level experience in Human Resources. Bachelor's degree in business administration or related field in human resources management or related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of a pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is specialized professional work in the Alachua County Human Resources Department. An employee assigned to this classification is responsible for performing a variety of personnel management functions, as well as assisting with special projects and assignments. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Advises applicants of job opportunities and requirements; evaluates applicant qualifications; refers qualified candidates; and provides guidance to directors, managers, and supervisors throughout the interviewing and hiring process. May participate, coordinate, or assist with interviews. Interprets and applies policies, rules, and regulations; collaborates with managers to ensure compliance; and participates in the development, revision, and implementation of policies and procedures. Maintains compliance with federal and state regulations concerning employment. Participates in person in new employee orientation presentations to ensure a positive onboarding experience and promote a successful transition into the organization. Identifies and pursues new recruitment strategies, including advertising opportunities; attending in-person and virtual job and career fairs; developing recruitment open position flyers; promoting employee referral programs; and building relationships with organizations and educational institutions, to expand employment opportunities. Coordinates pre-employment requirements, including but not limited to background checks, drug screenings, credential verification, and onboarding documentation, ensuring timely completion. Reviews and approves employee action forms to ensure accuracy, resolves any issues, and confirms actions are within established guidelines. Participates in a range of Human Resources program activities, including in-service training, internship programs, and classification and compensation studies. Serves as the primary contact for County volunteer programs, provides oversight and guidance to departments to ensure policy compliance, record maintenance, and reporting. Maintains personnel and payroll information within the enterprise resource planning (ERP) system. Administers the applicant tracking system and acts as the primary point of contact for questions, issues, or training in the system. Assists the Emergency Management Department with Emergency duties in the event of disaster activation. Serves as lead for Emergency Support Function (ESF) 15 Volunteers and Donations and will assist with staffing shelters. Prepares correspondence in response to requests and inquiries from citizens and employees. Completes research projects and statistical reports as needed. May process documentation for new hires and personnel changes for current employees. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of standard principles, practices, and techniques of Human Resources Administration. Knowledge of the operations of County Government; knowledge of the functions of all County Departments. Knowledge of applicable employment laws and related regulations. Knowledge of applicant tracking systems, enterprise resource planning (ERP) systems, and HR/payroll recordkeeping. Knowledge of volunteer program administration and coordination. Knowledge of emergency management support functions, particularly volunteer and donation coordination. Skill in evaluating applicant qualifications, interpreting job requirements, and supporting effective hiring decisions. Skill in interpreting and applying policies, rules, and regulations consistently and accurately. Skill in administering HR systems, including applicant tracking and ERP systems, and providing user support or training. Skill in recruitment outreach, including advertising, job fairs, partnerships, and social media strategies. Ability to maintain confidentiality, exercise sound judgment when handling sensitive personnel information, and make sound decisions based on information at hand. Ability to collaborate with departments to ensure policy compliance and effective HR service delivery. Ability to adapt to changing priorities and respond effectively during emergency activations. Ability to lead and coordinate volunteer efforts during emergencies or disaster situations. Ability to write, review, and interpret policies and procedures. Ability to write memoranda and prepare detailed reports. Ability to communicate e?ectively, both orally and in writing. Ability to conduct research and prepare statistical analysis. Ability to manage and organize work in an e?cient manner. Ability to establish and maintain e?ective working relationships with Department Directors, County employees, outside agencies, the general public, and co-workers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee regularly sits, communicates verbally or audibly, and uses hands and fingers to handle or operate office equipment. The employee occasionally stands, walks, or moves about as required. Speci?c vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily performed in an indoor, climate-controlled office environment. The noise level in the work environment is usually moderate. Supplemental Information Confidential Position: Certain personal information for employees (and specific family members) in this job position is exempt from public records pursuant to Chapter 119 of the Florida Statutes. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Theater Programming works with SVP of Artistic Programming to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Director for assigned produced theatrical productions including contracting creative teams, stage management, and artists. This will include: Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Director, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Theater Programming works with SVP of Artistic Programming to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Director for assigned produced theatrical productions including contracting creative teams, stage management, and artists. This will include: Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Director, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $117,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Lead Archivist and Institutional Records Manager would build out a robust and enduring archives program, including systems and process, within the Center. The Lead Archivist and Institutional Records Manager will be primarily responsible for 1) maintaining and growing the Center’s archival collection, including documents and other historical materials; 2) developing a system to manage the federal and trust records of the Center, including developing and implementing record retention policies and procedures; 3) organizing, maintaining and managing the Center’s and its affiliates’ Fine Art collections; 4) overseeing the JFK Gallery museum operations including exhibitions and renovation and 5) further developing and overseeing a system of Digital Asset Management. Through this position, the Archives shall continue to serve the work of the Center, including artistic programming, marketing, social media, public relations, fundraising, and outreach. This position will build an archiving and collections team and collaborate with departments across the Center, assisting its mission of informing and educating various audiences about the vision, dedication, and creativity of the United States’ premier performing arts organization and living memorial to President John F. Kennedy. The Lead Archivist and Institutional Records Manager will report to the General Counsel and collaborate with other departments, when working on long-term projects. Key Responsibilities Creates a two- to three-year work plan toward establishing the Center’s archives and collections management program to include: developing a mission statement, collection development policy, access services, and operational procedures. Develops an archives and collections team, potentially to include interns, volunteers, fellows, part-time and full-time staff. Supervises day-to-day operations of a large archive, and advises senior management on operational, administrative, personnel and budgetary matters. Oversees accessioning, processing, inventorying, storage, and deaccessioning of archival and collection materials. Develops collection management system for Fine Art collection of Center and its affiliates, and oversees the accessioning, inventorying, conservation, deaccessioning, return or other disposal of artworks. Assesses storage space for archival materials and Fine Art and makes recommendations on space usage and consolidation. Identifies materials and artworks in need of conservation. Develop institutional records system including policies and procedure compliant with federal document system requirements, as required Develops, updates, maintains, and implements document retention and destruction schedule for Center offices. Oversees the inventorying and preservation of photographs Develop a system for digital asset management, including production assets. Collaborates with the Information Technology Division to develop and maintain Center Digital Asset Archive. Revises processes to improve efficiency or adapt to new requirements, software, or other operational systems changes. Create and maintain collection(s), finding aid(s), and archives’ database. Analyzes and maps workflows. Develops forms, manuals, work plans, web content and other documentation. Communicates and documents revised processes and procedures. Schedules, assigns tasks, and prioritizes workloads. Sets appropriate goals and deadlines. Ensures timely completion of work. Assigns and monitors progress on work assignments and special projects. Identifies and reports staffing needs to administrative head. Monitors environment and assesses the condition of archival facilities, reports pest-control and maintenance needs, and makes recommendations regarding utilization of archival space. Contributes to long term planning for expansions and/or relocations. Identifies collection development opportunities. Answers reference queries to support the work of Center staff. Answers external inquiries for historical and institutional information and materials. Assists in identifying and pursuing archive funding sources and formulating budget recommendations to maintain an ongoing archiving program. Key Qualifications 7-10 years of experience in professional level archives, and collections and records management work. 3+ years of supervisory experience. Master’s degree in Library or Information Science or Archival and Records Management from an ALA-accredited institution of higher education at time of employment. Knowledge of standard and emerging archival and information science technologies. Demonstrated experience with databases, content management systems, digital asset management systems, film/video elements, and digital formats. Knowledge of and experience in applying metadata standards. Demonstrated interpersonal skills with the ability to function independently and in groups; build and maintain relationships with partners and organization staff; ability to provide exceptional service to a diverse clientele. Demonstrated experience or aptitude for collection development. Knowledge of best practices in basic conservation and preservation. Experience in management of Fine Arts collections, including accessioning, deaccessioning, conservation and storage. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $117,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Lead Archivist and Institutional Records Manager would build out a robust and enduring archives program, including systems and process, within the Center. The Lead Archivist and Institutional Records Manager will be primarily responsible for 1) maintaining and growing the Center’s archival collection, including documents and other historical materials; 2) developing a system to manage the federal and trust records of the Center, including developing and implementing record retention policies and procedures; 3) organizing, maintaining and managing the Center’s and its affiliates’ Fine Art collections; 4) overseeing the JFK Gallery museum operations including exhibitions and renovation and 5) further developing and overseeing a system of Digital Asset Management. Through this position, the Archives shall continue to serve the work of the Center, including artistic programming, marketing, social media, public relations, fundraising, and outreach. This position will build an archiving and collections team and collaborate with departments across the Center, assisting its mission of informing and educating various audiences about the vision, dedication, and creativity of the United States’ premier performing arts organization and living memorial to President John F. Kennedy. The Lead Archivist and Institutional Records Manager will report to the General Counsel and collaborate with other departments, when working on long-term projects. Key Responsibilities Creates a two- to three-year work plan toward establishing the Center’s archives and collections management program to include: developing a mission statement, collection development policy, access services, and operational procedures. Develops an archives and collections team, potentially to include interns, volunteers, fellows, part-time and full-time staff. Supervises day-to-day operations of a large archive, and advises senior management on operational, administrative, personnel and budgetary matters. Oversees accessioning, processing, inventorying, storage, and deaccessioning of archival and collection materials. Develops collection management system for Fine Art collection of Center and its affiliates, and oversees the accessioning, inventorying, conservation, deaccessioning, return or other disposal of artworks. Assesses storage space for archival materials and Fine Art and makes recommendations on space usage and consolidation. Identifies materials and artworks in need of conservation. Develop institutional records system including policies and procedure compliant with federal document system requirements, as required Develops, updates, maintains, and implements document retention and destruction schedule for Center offices. Oversees the inventorying and preservation of photographs Develop a system for digital asset management, including production assets. Collaborates with the Information Technology Division to develop and maintain Center Digital Asset Archive. Revises processes to improve efficiency or adapt to new requirements, software, or other operational systems changes. Create and maintain collection(s), finding aid(s), and archives’ database. Analyzes and maps workflows. Develops forms, manuals, work plans, web content and other documentation. Communicates and documents revised processes and procedures. Schedules, assigns tasks, and prioritizes workloads. Sets appropriate goals and deadlines. Ensures timely completion of work. Assigns and monitors progress on work assignments and special projects. Identifies and reports staffing needs to administrative head. Monitors environment and assesses the condition of archival facilities, reports pest-control and maintenance needs, and makes recommendations regarding utilization of archival space. Contributes to long term planning for expansions and/or relocations. Identifies collection development opportunities. Answers reference queries to support the work of Center staff. Answers external inquiries for historical and institutional information and materials. Assists in identifying and pursuing archive funding sources and formulating budget recommendations to maintain an ongoing archiving program. Key Qualifications 7-10 years of experience in professional level archives, and collections and records management work. 3+ years of supervisory experience. Master’s degree in Library or Information Science or Archival and Records Management from an ALA-accredited institution of higher education at time of employment. Knowledge of standard and emerging archival and information science technologies. Demonstrated experience with databases, content management systems, digital asset management systems, film/video elements, and digital formats. Knowledge of and experience in applying metadata standards. Demonstrated interpersonal skills with the ability to function independently and in groups; build and maintain relationships with partners and organization staff; ability to provide exceptional service to a diverse clientele. Demonstrated experience or aptitude for collection development. Knowledge of best practices in basic conservation and preservation. Experience in management of Fine Arts collections, including accessioning, deaccessioning, conservation and storage. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,000 - $68,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center is seeking an energetic, organized and proactive individual to serve as an Assistant Theater Manager. The Assistant Theater Manager ensures the smooth operation of performances and events throughout the Kennedy Center campus and its venues. A core responsibility is enhancing the patron experience, including coordinating efficient arrival, wayfinding, and lobby services, as well as managing concessions for timely seating. Essential duties involve house management, completing administrative tasks (house reports, payroll, settlements), communicating with other Kennedy Center departments, and detailed event documentation. Key Responsibilities Performance and Event House Management Serve as the House Manager for assigned performances, events, and activations, encompassing both indoor venues and outdoor campus spaces. Oversee all front-of-house operations, including venue readiness, managing house open/close times, and coordinating with artistic, production, and security teams. Manage and execute lobby functions and crowd control to ensure an efficient and safe flow of patrons, including line management for concessions and timely seating. Patron Experience and Service Coordination Act as a primary point of contact for patron concerns, efficiently addressing and resolving customer complaints and service issues to maintain a high-quality patron experience. Proactively monitor and manage patron issues related to arrival, wayfinding, and movement throughout the campus, communicating critical information to appropriate staff across relevant departments (e.g., Security, Box Office, Usher Services, Programming). Coordinate with concessions staff to ensure timely and orderly service. Administrative and Financial Reporting Complete essential performance documentation, including detailed house reports summarizing event attendance, issues, and notable incidents. Process and submit weekly payroll information for usher staff. Prepare and manage financial statements and settlements related to performances and events. Maintain organized digital and physical filing systems for all pertinent operational documentation. Supervision and Staff Leadership Directly supervise and provide leadership to the theater’s usher staff in collaboration with the Theater Manager and Head Usher. Assist in training, scheduling, and directing ushers to ensure they deliver outstanding customer service and adhere to all venue safety and emergency protocols. General Duties and Compliance Respond promptly and professionally to requests from Kennedy Center management and staff. Adhere to all organizational policies, procedures, and safety guidelines. Perform other related duties as assigned by Theater Managers or upper management. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience required. Minimum of two (2) years of supervisory experience in a public-facing environment. Experience working in theater, music, or the performing arts. Excellent interpersonal skills, outstanding customer service, ability to work well under pressure, and effective problem-solving skills. Strong oral and written communication skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person, on the telephone and on radio. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand/remain active for long periods of time, walk, bend, stoop, crouch, and reach with hands and arms. This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 30 pounds. The noise level in the work environment is normal, with increased levels during rehearsals performances and events.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,000 - $68,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center is seeking an energetic, organized and proactive individual to serve as an Assistant Theater Manager. The Assistant Theater Manager ensures the smooth operation of performances and events throughout the Kennedy Center campus and its venues. A core responsibility is enhancing the patron experience, including coordinating efficient arrival, wayfinding, and lobby services, as well as managing concessions for timely seating. Essential duties involve house management, completing administrative tasks (house reports, payroll, settlements), communicating with other Kennedy Center departments, and detailed event documentation. Key Responsibilities Performance and Event House Management Serve as the House Manager for assigned performances, events, and activations, encompassing both indoor venues and outdoor campus spaces. Oversee all front-of-house operations, including venue readiness, managing house open/close times, and coordinating with artistic, production, and security teams. Manage and execute lobby functions and crowd control to ensure an efficient and safe flow of patrons, including line management for concessions and timely seating. Patron Experience and Service Coordination Act as a primary point of contact for patron concerns, efficiently addressing and resolving customer complaints and service issues to maintain a high-quality patron experience. Proactively monitor and manage patron issues related to arrival, wayfinding, and movement throughout the campus, communicating critical information to appropriate staff across relevant departments (e.g., Security, Box Office, Usher Services, Programming). Coordinate with concessions staff to ensure timely and orderly service. Administrative and Financial Reporting Complete essential performance documentation, including detailed house reports summarizing event attendance, issues, and notable incidents. Process and submit weekly payroll information for usher staff. Prepare and manage financial statements and settlements related to performances and events. Maintain organized digital and physical filing systems for all pertinent operational documentation. Supervision and Staff Leadership Directly supervise and provide leadership to the theater’s usher staff in collaboration with the Theater Manager and Head Usher. Assist in training, scheduling, and directing ushers to ensure they deliver outstanding customer service and adhere to all venue safety and emergency protocols. General Duties and Compliance Respond promptly and professionally to requests from Kennedy Center management and staff. Adhere to all organizational policies, procedures, and safety guidelines. Perform other related duties as assigned by Theater Managers or upper management. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience required. Minimum of two (2) years of supervisory experience in a public-facing environment. Experience working in theater, music, or the performing arts. Excellent interpersonal skills, outstanding customer service, ability to work well under pressure, and effective problem-solving skills. Strong oral and written communication skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person, on the telephone and on radio. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand/remain active for long periods of time, walk, bend, stoop, crouch, and reach with hands and arms. This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 30 pounds. The noise level in the work environment is normal, with increased levels during rehearsals performances and events.
Alachua County Board of County Commissioners
FL 32608 (Sports and Event Center), FL
Minimum Qualifications Bachelor's degree in event management, marketing, business administration, sports management, or a related field and two years of administrative experience in sports facilities operations, event rentals, or event coordination; or any equivalent combination of related education, training, and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Certified Crowd Manager Training is required and provided by the County. Position Summary This is responsible professional and administrative work coordinating, promoting, and overseeing sporting events, public events, special events, and sports tourism for the Alachua County Sports and Events Center within the Tourism and Economic Development Department. An employee in this classi?cation is responsible for scheduling, logistics, event support, on-site event management, operational oversight, and customer relations. This classification requires leadership and delivering high-quality, safe, and welcoming experiences for both athletic and non-sporting events while maximizing the strategic use of the facility. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observations of results obtained. Examples of Duties This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County’s core values. Collaborates with department staff to assist in the development of promotional materials, social media content, and marketing campaigns that highlight upcoming events and promote the facility for future bookings. Maintains facility calendars and booking systems. Provides rental contracts and fee schedules to renters. Receives rental contracts and fees for bookings. Coordinates scheduling and logistics for sporting events and public and special events (trade shows, expos, conferences, performances, etc.). Serves as a point of contact for event organizers, provides information on facility policies, procedures, and available resources. Coordinates with staff, contractors, and vendors to support event setup and operations. Provides on-site support and management during events, including check-in, vendor coordination, and issue resolution. Tracks and reports verified hotel room nights generated by events hosted at the facility. Responsible for data collection, analysis for business efficiencies, operational, financial, and event data, and preparing routine reports on facility usage, event attendance, hotel room generation, and event outcomes. Gathers and analyzes operational, financial, and event data in preparing regular reports. Coordinates and oversees staffing, contractors, and service providers to ensure safe, efficient, and professional facility operations. Ensures facilities are safe, clean, and meet quality standards for both sports and public/special event use. Oversees day-to-day operations of the center and makes independent, high-level decisions in the absence of the General Manager, including those involving patron safety and event support. Driving is required to attend in-person meetings at various locations and to pick up supplies and materials. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of marketing strategies and event promotion. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and basic scheduling/CRM software. Ability to exercise initiative, independent judgment, and action. Ability to adapt to changing priorities and meet deadlines. Ability to work independently. Ability to handle stress, remain calm, and solve problems. Ability to represent Alachua County professionally. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to prioritize, plan, and organize work and manage time. Ability to proficiently coordinate multiple events and responsibilities simultaneously. Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours for this position may vary and will include some evenings, weekends, and holidays as required by scheduled events. The noise level in the work environment is usually moderate in the office and moderately loud during events. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in event management, marketing, business administration, sports management, or a related field and two years of administrative experience in sports facilities operations, event rentals, or event coordination; or any equivalent combination of related education, training, and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Certified Crowd Manager Training is required and provided by the County. Position Summary This is responsible professional and administrative work coordinating, promoting, and overseeing sporting events, public events, special events, and sports tourism for the Alachua County Sports and Events Center within the Tourism and Economic Development Department. An employee in this classi?cation is responsible for scheduling, logistics, event support, on-site event management, operational oversight, and customer relations. This classification requires leadership and delivering high-quality, safe, and welcoming experiences for both athletic and non-sporting events while maximizing the strategic use of the facility. Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observations of results obtained. Examples of Duties This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County’s core values. Collaborates with department staff to assist in the development of promotional materials, social media content, and marketing campaigns that highlight upcoming events and promote the facility for future bookings. Maintains facility calendars and booking systems. Provides rental contracts and fee schedules to renters. Receives rental contracts and fees for bookings. Coordinates scheduling and logistics for sporting events and public and special events (trade shows, expos, conferences, performances, etc.). Serves as a point of contact for event organizers, provides information on facility policies, procedures, and available resources. Coordinates with staff, contractors, and vendors to support event setup and operations. Provides on-site support and management during events, including check-in, vendor coordination, and issue resolution. Tracks and reports verified hotel room nights generated by events hosted at the facility. Responsible for data collection, analysis for business efficiencies, operational, financial, and event data, and preparing routine reports on facility usage, event attendance, hotel room generation, and event outcomes. Gathers and analyzes operational, financial, and event data in preparing regular reports. Coordinates and oversees staffing, contractors, and service providers to ensure safe, efficient, and professional facility operations. Ensures facilities are safe, clean, and meet quality standards for both sports and public/special event use. Oversees day-to-day operations of the center and makes independent, high-level decisions in the absence of the General Manager, including those involving patron safety and event support. Driving is required to attend in-person meetings at various locations and to pick up supplies and materials. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of marketing strategies and event promotion. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and basic scheduling/CRM software. Ability to exercise initiative, independent judgment, and action. Ability to adapt to changing priorities and meet deadlines. Ability to work independently. Ability to handle stress, remain calm, and solve problems. Ability to represent Alachua County professionally. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to prioritize, plan, and organize work and manage time. Ability to proficiently coordinate multiple events and responsibilities simultaneously. Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours for this position may vary and will include some evenings, weekends, and holidays as required by scheduled events. The noise level in the work environment is usually moderate in the office and moderately loud during events. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment. If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. Position Summary This is professional counseling work assigned to Alachua County Community Support Services Department, Social Services, OPUS and Fire Rescue Department, Mobile Integrated Healthcare (MIH). An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues. Additionally, clients may have processing disorders affecting comprehension and ability to communicate. Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members. Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information SOAR certification preferred Master's degree is preferred An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment. If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. Position Summary This is professional counseling work assigned to Alachua County Community Support Services Department, Social Services, OPUS and Fire Rescue Department, Mobile Integrated Healthcare (MIH). An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues. Additionally, clients may have processing disorders affecting comprehension and ability to communicate. Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members. Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information SOAR certification preferred Master's degree is preferred An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
FL (Public Works), FL
Minimum Qualifications Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classification is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proofng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution. Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management. Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites. Supplemental Information Acceptable related experience and education: •Associate degree in related field and three years of experience in parks, building, grounds, or road and bridge maintenance/construction, including two of supervisory and/or lead-worker experience •Bachelor’s degree in related field and one year of supervisory and or lead worker experience in parks, building, grounds, or road and bridge maintenance/construction. Acceptable combination of education and experience in the management of infrastructure or public works projects—such as buildings, highways, roads, utilities, parks, conservation/forest lands, or facilities. A background in administration, project management, or leadership is highly desirable. Acceptable related education: Associate degrees: Construction Management Construction Technology Civil Engineering Technology Building Construction Technology Associates in Science Associates in Applied Science Engineering Technology Business Management Project Management Bachelor’s degrees: Construction Management Civil Engineering Building Construction Construction Engineering Business Management Project Management An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classification is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proofng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution. Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management. Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites. Supplemental Information Acceptable related experience and education: •Associate degree in related field and three years of experience in parks, building, grounds, or road and bridge maintenance/construction, including two of supervisory and/or lead-worker experience •Bachelor’s degree in related field and one year of supervisory and or lead worker experience in parks, building, grounds, or road and bridge maintenance/construction. Acceptable combination of education and experience in the management of infrastructure or public works projects—such as buildings, highways, roads, utilities, parks, conservation/forest lands, or facilities. A background in administration, project management, or leadership is highly desirable. Acceptable related education: Associate degrees: Construction Management Construction Technology Civil Engineering Technology Building Construction Technology Associates in Science Associates in Applied Science Engineering Technology Business Management Project Management Bachelor’s degrees: Construction Management Civil Engineering Building Construction Construction Engineering Business Management Project Management An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
University of California, Berkeley
Berkeley, CA, USA
Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley.
Departmental Overview
The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally.
Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence.
Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning.
Position Summary
Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals.
Application Review Date
The First Review Date for this job is: 10/15/2025.
Responsibilities
Program Sales & Outreach:
• Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups.
Pipeline & Booking Management:
• Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process.
Marketing & Communication Collaboration
• Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends.
Evaluation and Strategy:
• Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand.
Other duties as assigned by a supervisor.
Required Qualifications
• Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training.
Preferred Qualifications
• Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00.
• • This is an exempt monthly-paid position.
How to Apply
• To apply, please submit your resume and cover letter.
Other Information
• This is not a visa opportunity.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Mandated Reporter
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
https://policy.ucop.edu/doc/4000385/SVSH
https://policy.ucop.edu/doc/1001004/Anti-Discrimination
https://policy.ucop.edu/doc/4000701/AbusiveConduct
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
To apply, visit https://apptrkr.com/6632941
Full Time
Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.
We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/.
At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley.
Departmental Overview
The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally.
Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence.
Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning.
Position Summary
Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals.
Application Review Date
The First Review Date for this job is: 10/15/2025.
Responsibilities
Program Sales & Outreach:
• Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups.
Pipeline & Booking Management:
• Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process.
Marketing & Communication Collaboration
• Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends.
Evaluation and Strategy:
• Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand.
Other duties as assigned by a supervisor.
Required Qualifications
• Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training.
Preferred Qualifications
• Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00.
• • This is an exempt monthly-paid position.
How to Apply
• To apply, please submit your resume and cover letter.
Other Information
• This is not a visa opportunity.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Mandated Reporter
This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.
SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
https://policy.ucop.edu/doc/4000385/SVSH
https://policy.ucop.edu/doc/1001004/Anti-Discrimination
https://policy.ucop.edu/doc/4000701/AbusiveConduct
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
To apply, visit https://apptrkr.com/6632941
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $52,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Rehearsal Coordinator: Studio Operations works in conjunction with Rehearsal Department Senior Manager in the creation and distribution of the daily schedule, as well as facility staffing schedules. They provide Rehearsal office coverage at the WNO Studio and the Kennedy Center, and interface with directors, conductors, stage managers, and assistant directors daily to ascertain their needs and the logistics of the rehearsal and performance space. Coordinates facility needs at the WNO Rehearsal Studio, serves as the primary point of contact for vendors, staff, outside renters, and is responsible for tracking and processing studio-related payments. Serves as the primary point of contact for Production Office Assistants and WNO Studio KC Friends Volunteers, and coordinates their schedules. Responsible for scheduling and coordinating all Piano Tunings at the WNO Studio, and tunings for WNO at the Kennedy Center. Serves as secondary point of contact for the Chorus, Corps Dancers, Supers, and Youth Chorus; and handles all correspondence for these groups after contract phase. They support other members and functions of the Rehearsal Department as needed, and provide general administrative support. Key Responsibilities Coordinate Studio Operations under the purview of the Senior Manager and Production Director: Serve as primary point of contact for WNO Studio with vendors. Coordinate service requests for WNO Studio including, but not limited to, custodial services, HVAC, passenger and freight elevators, security system, vending, etc. Schedule electrician, plumber, and repairman as necessary. Perform weekly building inspections for deficiencies Coordinate all facility rentals including responding to cold calls, contracting, collecting and processing payment, and serves as primary point of contact for outside renters. Collaborates with Rehearsal Dept team regarding space availability, building schedule, and staffing. Responsible for tracking and processing payment of all Studio facility related bills for vendors and utilities. Reports expenditures to Production Operations Manager for budget tracking. Responsible for tracking and ordering of supplies, with the approval of the Production Operations Manager. Collaborate with the Rehearsal Department team on the following: Provide adequate coverage in the Rehearsal office at the WNO Studio and at the Production Office at the Kennedy Center to ensure that there is a staff member physically present at all times during an opera related activity (i.e. rehearsal or performance). Assist in ensuring that all artists are accounted for prior to rehearsals and performances. Understand and have a general awareness of all scheduled activities on a daily basis. Provide a welcoming and friendly environment for guest artists, company members, patrons, and volunteers, and field questions as necessary. Provide assistance for guests or unescorted opera patrons and the Kennedy Center at WNO Rehearsal Studio. Works with the Rehearsal Dept and other personnel with implementation of safety protocols and procedures. Maintains communication with all artists and staff regarding new and changing guidelines and protocols. Represents Rehearsal Dept at meetings as assigned, including post-rehearsal production meetings, Kennedy Center weekly scheduling meetings. Serve as secondary point of contact for the Washington National Opera Chorus and Corps Dancers, Supernumeraries, and Youth Chorus after contract phase by: Support Rehearsal Coordinator: Artist Services with large scale auditions, reviewing printed and program materials related to these groups, relaying questions and concerns regarding schedules or payment. Help create and review orientation information, policies and procedures, and Guest Artist Passes. Prepare materials such as sign-in sheets, program listings, and other administrative paperwork related to the above groups as needed. Responsible for creating/assisting with the following artist schedules and communication: Creating and distributing the daily schedule, in rotation with Senior Manager and Assistant; Communicating with Artists daily regarding the rehearsal schedule; Contacting all principal artists & the maestro the morning of each performance to confirm wellness and call times; Making updates to the virtual callboard. Maintains calendar, contact information, and artist releases in ArtsVision. Coordinates the hiring, supervising, and payroll for the part-time Production Office Assistants (hourly staff who provide studio coverage, child mind, audition assistance, etc). Creates the Production Office Assistant schedule to cover all Front Desk and Child-Minding needs with the assistance of the Rehearsal Coordinator: Artist Services. Works within the budget set by the Production Operations Manager. Trains Production Office Assistants and communicates any specific instructions regarding coverage (rental information, personnel lists, run sheets, etc). Manages the schedule and communication for KC Friends volunteers assigned to the WNO Studio front desk in collaboration with KC Friends department. Coverage of WNOS front desk as needed. Creates and maintains annual piano tuning schedule and logistics at both WNOS and at the Kennedy Center (when WNO is in residence) within the budget set by the Production Operations Manager. Schedules tuners and maintenance. Coordinates budget approval for unscheduled tunings or maintenance with Production Operations Manager. Other duties as assigned. Key Qualifications 2-4 years’ experience in production within a performing arts organization, including administrative, stage management; with an emphasis on scheduling and/or studio operations. Bachelor’s degree or equivalent, OR commensurate experience in a similar capacity at a comparable arts organization Work experience and interest/knowledge in opera, classical music, or performing arts encouraged. Experience working in facility operations. Experience with union contracts a strong plus. Experience with computerized information systems and their application, including Microsoft Outlook, Microsoft Office, knowledge of ArtsVision a strong plus. Additional Information The noise level in the work environment is low; routine office noise (singing and other artistic noises) can be expected. Open office environment, must be able to focus in the midst of distractions. Must have the ability to work in onstage conditions: to see clearly in low-light situations such as are common backstage and in the theatre.
Full-time
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $52,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Rehearsal Coordinator: Studio Operations works in conjunction with Rehearsal Department Senior Manager in the creation and distribution of the daily schedule, as well as facility staffing schedules. They provide Rehearsal office coverage at the WNO Studio and the Kennedy Center, and interface with directors, conductors, stage managers, and assistant directors daily to ascertain their needs and the logistics of the rehearsal and performance space. Coordinates facility needs at the WNO Rehearsal Studio, serves as the primary point of contact for vendors, staff, outside renters, and is responsible for tracking and processing studio-related payments. Serves as the primary point of contact for Production Office Assistants and WNO Studio KC Friends Volunteers, and coordinates their schedules. Responsible for scheduling and coordinating all Piano Tunings at the WNO Studio, and tunings for WNO at the Kennedy Center. Serves as secondary point of contact for the Chorus, Corps Dancers, Supers, and Youth Chorus; and handles all correspondence for these groups after contract phase. They support other members and functions of the Rehearsal Department as needed, and provide general administrative support. Key Responsibilities Coordinate Studio Operations under the purview of the Senior Manager and Production Director: Serve as primary point of contact for WNO Studio with vendors. Coordinate service requests for WNO Studio including, but not limited to, custodial services, HVAC, passenger and freight elevators, security system, vending, etc. Schedule electrician, plumber, and repairman as necessary. Perform weekly building inspections for deficiencies Coordinate all facility rentals including responding to cold calls, contracting, collecting and processing payment, and serves as primary point of contact for outside renters. Collaborates with Rehearsal Dept team regarding space availability, building schedule, and staffing. Responsible for tracking and processing payment of all Studio facility related bills for vendors and utilities. Reports expenditures to Production Operations Manager for budget tracking. Responsible for tracking and ordering of supplies, with the approval of the Production Operations Manager. Collaborate with the Rehearsal Department team on the following: Provide adequate coverage in the Rehearsal office at the WNO Studio and at the Production Office at the Kennedy Center to ensure that there is a staff member physically present at all times during an opera related activity (i.e. rehearsal or performance). Assist in ensuring that all artists are accounted for prior to rehearsals and performances. Understand and have a general awareness of all scheduled activities on a daily basis. Provide a welcoming and friendly environment for guest artists, company members, patrons, and volunteers, and field questions as necessary. Provide assistance for guests or unescorted opera patrons and the Kennedy Center at WNO Rehearsal Studio. Works with the Rehearsal Dept and other personnel with implementation of safety protocols and procedures. Maintains communication with all artists and staff regarding new and changing guidelines and protocols. Represents Rehearsal Dept at meetings as assigned, including post-rehearsal production meetings, Kennedy Center weekly scheduling meetings. Serve as secondary point of contact for the Washington National Opera Chorus and Corps Dancers, Supernumeraries, and Youth Chorus after contract phase by: Support Rehearsal Coordinator: Artist Services with large scale auditions, reviewing printed and program materials related to these groups, relaying questions and concerns regarding schedules or payment. Help create and review orientation information, policies and procedures, and Guest Artist Passes. Prepare materials such as sign-in sheets, program listings, and other administrative paperwork related to the above groups as needed. Responsible for creating/assisting with the following artist schedules and communication: Creating and distributing the daily schedule, in rotation with Senior Manager and Assistant; Communicating with Artists daily regarding the rehearsal schedule; Contacting all principal artists & the maestro the morning of each performance to confirm wellness and call times; Making updates to the virtual callboard. Maintains calendar, contact information, and artist releases in ArtsVision. Coordinates the hiring, supervising, and payroll for the part-time Production Office Assistants (hourly staff who provide studio coverage, child mind, audition assistance, etc). Creates the Production Office Assistant schedule to cover all Front Desk and Child-Minding needs with the assistance of the Rehearsal Coordinator: Artist Services. Works within the budget set by the Production Operations Manager. Trains Production Office Assistants and communicates any specific instructions regarding coverage (rental information, personnel lists, run sheets, etc). Manages the schedule and communication for KC Friends volunteers assigned to the WNO Studio front desk in collaboration with KC Friends department. Coverage of WNOS front desk as needed. Creates and maintains annual piano tuning schedule and logistics at both WNOS and at the Kennedy Center (when WNO is in residence) within the budget set by the Production Operations Manager. Schedules tuners and maintenance. Coordinates budget approval for unscheduled tunings or maintenance with Production Operations Manager. Other duties as assigned. Key Qualifications 2-4 years’ experience in production within a performing arts organization, including administrative, stage management; with an emphasis on scheduling and/or studio operations. Bachelor’s degree or equivalent, OR commensurate experience in a similar capacity at a comparable arts organization Work experience and interest/knowledge in opera, classical music, or performing arts encouraged. Experience working in facility operations. Experience with union contracts a strong plus. Experience with computerized information systems and their application, including Microsoft Outlook, Microsoft Office, knowledge of ArtsVision a strong plus. Additional Information The noise level in the work environment is low; routine office noise (singing and other artistic noises) can be expected. Open office environment, must be able to focus in the midst of distractions. Must have the ability to work in onstage conditions: to see clearly in low-light situations such as are common backstage and in the theatre.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input:
Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management:
Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management:
Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast:
Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics:
Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems. Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input:
Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management:
Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management:
Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast:
Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics:
Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems. Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders. Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents. High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders. Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents. High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 200 Company client is seeking to DIRECTLY HIRE a Cybersecurity Exposure Management Analyst to join its Cybersecurity organization. This position can be based in either Atlanta, GA or Birmingham, AL.
CANDIDATE SUBMISSION REQUIREMENTS:
Please carefully read before applying. You can only be considered for referral to the hiring manager IF you meet ALL of the requirements below.
1) You must apply with a SINGLE document (in Word or PDF).
This single merged document must include each of the Hiring Manager's pre-screening questions shown BELOW and your detailed responses (at the TOP) followed by your usual resume/CV content.
2) You must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship.
In a nutshell, you must be a U.S. citizen or current permanent resident (green) cardholder.
3) You must currently reside or self-relocate to be within commutable distance to Atlanta, GA or Birmingham, AL .
4) You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role.
In our Fortune 200 Company , our core objective is to ensure safe and reliable computing environment for the consumers of our services, both internally and externally. Our complex environment generates a constant stream of challenges which require continual innovation with an evolving set of technologies. Keeping the network safe and reliable ensures that our users stay connected with our applications, products and services. Our Fortune 200 Company is committed to supporting the professional development and growth of its employees and fosters an environment of diversity, equity, and inclusion.
Position Overview:
Fortune 200 Company is seeking a passionate and experienced Exposure Management Analyst to join our Cybersecurity organization . This is a technical, hands-on role that requires the ability to assess exposures, analyze risks, and advise strategies to mitigate exposure. This role will support day-to-day continuous threat and exposure management operations focused on identifying and escalating exposed risks. Work outputs will support implementation of security technologies and controls to improve defensive posture, implementation of processes in support of investigations, and development of detection capabilities.
Qualifications:
Bachelor’s degree in computer science, technology, engineering or security-related field or equivalent experience
Minimum 5 years IT or security experience
Demonstrated expertise in supporting vulnerability and patch management programs, enhancing application security, and conducting thorough analyses of potential exposures
Experience working with vulnerability scanning, attack surface management, and cloud security posture management tools
Understanding of OWASP common vulnerabilities and testing methodologies
Understanding of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, code injection, race conditions, covert channel, replay, return-oriented attacks)
Understanding and familiarity with different operating systems (e.g., Windows and LINUX/UNIX systems)
Knowledge of IT security / hardening best practices; including but not limited to operating systems, web applications, and network devices.
Experience building interactive dashboards and reports in PowerBI to visualize security metrics and exposure management data, including remediation progress, risk exposure, etc.
Proficient in Microsoft Excel, including advanced functions such as PivotTables, VLOOKUP, and data analysis tools to organize, summarize, and interpret complex datasets.
Experience using a SIEM to run search queries, perform log analysis, and build dashboards to monitor potential exposures
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on commitments
Ability to thrive in a fast-paced environment, demonstrating adaptability and flexibility in response to changing priorities and emerging threats.
Experience driving discussions and consensus across a broad group of stakeholders and cross functional teams regarding patching, security recommendations, and mitigations strategies
Strong verbal and written communication skills, with the ability to work independently and collaboratively within a team. Proven experience interacting with both technical and non-technical stakeholders.
Job Responsibilities:
Support day-to-day operations of the exposure management program, including data review, report processing, and trend analysis. Track remediation of identified risks and mitigation strategies and escalate findings to key stakeholders.
Ability to analyze potential security risks and determine applicability to our environment
Execute emergency vulnerability workflows and procedures
Stay informed about publicly disclosed vulnerabilities (CVEs) and potential vulnerabilities (rumors, blogs, partial public analysis).
Map vulnerability assessment results to asset inventory and key stakeholders. Calculate prioritization based on risk assessment.
Identify and recommend appropriate compensating controls to manage and remediate vulnerability risk with the focus on reducing potential impacts
Support development of vulnerability metrics and remediation-related dashboards and reports
Understand enterprise policies and advise policies and technical standards with specific regard to vulnerability management, scanning procedures and secure configuration
Coordinate with key business partners to understand, prioritize, and coordinate vulnerability remediation activities
Collaborate with peers from across the organization and maintain excellent working relationships with key partners across Technology Organization functions and business partners
Understand business requirements and work with business partners to define appropriate solutions, meeting both security mandates and business needs
Demonstrates strong critical thinking and curiosity, essential for effectively analyzing and addressing security threats and vulnerabilities.
Demonstrate Fortune 200 Company values of Safety First, Unquestionable Trust, Superior Performance, and Total Commitment
Job Requirements :
Required to submit to a thorough background examination
Ability to understand business requirements and present appropriate solutions
Ability to work independently or within a team
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on commitments
Solid verbal and written communication skills
Demonstrated critical, independent thinking; demonstrated ability to conceive and present creative solutions
Must pass NERC CIP & Insider Threat Protection background checks
One or more relevant industry certifications (i.e., GSEC, CISSP, CISA)
Occasional travel (up to 25% at times) to local and regional locations in pursuit of job duties and requirements
__________________________________________________________________
HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Please describe your experience working with cloud security posture management, vulnerability scanning, or attack surface management tools.
2) Please describe your experience performing analysis of potential security exposures.
3) Are you a US Citizen or Green Card Holder?
4) This position is subject to completing enhanced personnel screenings, which will be discussed in more detail if an interview is scheduled. Are you willing to participate in the program?
5) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically, what are your base salary requirements? (Do not state negotiable or N/A; if need be, list a range)
__________________________________________________________________
How To Apply:
1) Please create and apply with a SINGLE (Word or PDF) merged document.
A single merged document is required for submission to the Hiring Manager for interview consideration.,
2) At the TOP of your document, copy and paste each pre-screening question and include your responses to the pre-screening questions .
You must fully and accurately respond to ALL of the pre-screening questions.
3) Include your standard resume content below your responses to the screening questions.
Your resume must clearly show your personal email address and direct phone number.
4) Click on the APPLY button or email support@mpndiversityrecruiters.com to send BOTH your responses to the prescreening questions and your resume to MPN Diversity Recruiters.
Document Creation Tips: The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file.
Call 404-629-9323 if you have any questions.
Full Time
Our Fortune 200 Company client is seeking to DIRECTLY HIRE a Cybersecurity Exposure Management Analyst to join its Cybersecurity organization. This position can be based in either Atlanta, GA or Birmingham, AL.
CANDIDATE SUBMISSION REQUIREMENTS:
Please carefully read before applying. You can only be considered for referral to the hiring manager IF you meet ALL of the requirements below.
1) You must apply with a SINGLE document (in Word or PDF).
This single merged document must include each of the Hiring Manager's pre-screening questions shown BELOW and your detailed responses (at the TOP) followed by your usual resume/CV content.
2) You must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship.
In a nutshell, you must be a U.S. citizen or current permanent resident (green) cardholder.
3) You must currently reside or self-relocate to be within commutable distance to Atlanta, GA or Birmingham, AL .
4) You must be reasonably qualified and comply with ALL of the above requirements to receive consideration for an interview referral to the Hiring Manager for this role.
In our Fortune 200 Company , our core objective is to ensure safe and reliable computing environment for the consumers of our services, both internally and externally. Our complex environment generates a constant stream of challenges which require continual innovation with an evolving set of technologies. Keeping the network safe and reliable ensures that our users stay connected with our applications, products and services. Our Fortune 200 Company is committed to supporting the professional development and growth of its employees and fosters an environment of diversity, equity, and inclusion.
Position Overview:
Fortune 200 Company is seeking a passionate and experienced Exposure Management Analyst to join our Cybersecurity organization . This is a technical, hands-on role that requires the ability to assess exposures, analyze risks, and advise strategies to mitigate exposure. This role will support day-to-day continuous threat and exposure management operations focused on identifying and escalating exposed risks. Work outputs will support implementation of security technologies and controls to improve defensive posture, implementation of processes in support of investigations, and development of detection capabilities.
Qualifications:
Bachelor’s degree in computer science, technology, engineering or security-related field or equivalent experience
Minimum 5 years IT or security experience
Demonstrated expertise in supporting vulnerability and patch management programs, enhancing application security, and conducting thorough analyses of potential exposures
Experience working with vulnerability scanning, attack surface management, and cloud security posture management tools
Understanding of OWASP common vulnerabilities and testing methodologies
Understanding of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, code injection, race conditions, covert channel, replay, return-oriented attacks)
Understanding and familiarity with different operating systems (e.g., Windows and LINUX/UNIX systems)
Knowledge of IT security / hardening best practices; including but not limited to operating systems, web applications, and network devices.
Experience building interactive dashboards and reports in PowerBI to visualize security metrics and exposure management data, including remediation progress, risk exposure, etc.
Proficient in Microsoft Excel, including advanced functions such as PivotTables, VLOOKUP, and data analysis tools to organize, summarize, and interpret complex datasets.
Experience using a SIEM to run search queries, perform log analysis, and build dashboards to monitor potential exposures
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on commitments
Ability to thrive in a fast-paced environment, demonstrating adaptability and flexibility in response to changing priorities and emerging threats.
Experience driving discussions and consensus across a broad group of stakeholders and cross functional teams regarding patching, security recommendations, and mitigations strategies
Strong verbal and written communication skills, with the ability to work independently and collaboratively within a team. Proven experience interacting with both technical and non-technical stakeholders.
Job Responsibilities:
Support day-to-day operations of the exposure management program, including data review, report processing, and trend analysis. Track remediation of identified risks and mitigation strategies and escalate findings to key stakeholders.
Ability to analyze potential security risks and determine applicability to our environment
Execute emergency vulnerability workflows and procedures
Stay informed about publicly disclosed vulnerabilities (CVEs) and potential vulnerabilities (rumors, blogs, partial public analysis).
Map vulnerability assessment results to asset inventory and key stakeholders. Calculate prioritization based on risk assessment.
Identify and recommend appropriate compensating controls to manage and remediate vulnerability risk with the focus on reducing potential impacts
Support development of vulnerability metrics and remediation-related dashboards and reports
Understand enterprise policies and advise policies and technical standards with specific regard to vulnerability management, scanning procedures and secure configuration
Coordinate with key business partners to understand, prioritize, and coordinate vulnerability remediation activities
Collaborate with peers from across the organization and maintain excellent working relationships with key partners across Technology Organization functions and business partners
Understand business requirements and work with business partners to define appropriate solutions, meeting both security mandates and business needs
Demonstrates strong critical thinking and curiosity, essential for effectively analyzing and addressing security threats and vulnerabilities.
Demonstrate Fortune 200 Company values of Safety First, Unquestionable Trust, Superior Performance, and Total Commitment
Job Requirements :
Required to submit to a thorough background examination
Ability to understand business requirements and present appropriate solutions
Ability to work independently or within a team
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on commitments
Solid verbal and written communication skills
Demonstrated critical, independent thinking; demonstrated ability to conceive and present creative solutions
Must pass NERC CIP & Insider Threat Protection background checks
One or more relevant industry certifications (i.e., GSEC, CISSP, CISA)
Occasional travel (up to 25% at times) to local and regional locations in pursuit of job duties and requirements
__________________________________________________________________
HIRING MANAGER'S PRE-SCREENING QUESTIONS (Responses Required for Interview Consideration):
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
1) Please describe your experience working with cloud security posture management, vulnerability scanning, or attack surface management tools.
2) Please describe your experience performing analysis of potential security exposures.
3) Are you a US Citizen or Green Card Holder?
4) This position is subject to completing enhanced personnel screenings, which will be discussed in more detail if an interview is scheduled. Are you willing to participate in the program?
5) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically, what are your base salary requirements? (Do not state negotiable or N/A; if need be, list a range)
__________________________________________________________________
How To Apply:
1) Please create and apply with a SINGLE (Word or PDF) merged document.
A single merged document is required for submission to the Hiring Manager for interview consideration.,
2) At the TOP of your document, copy and paste each pre-screening question and include your responses to the pre-screening questions .
You must fully and accurately respond to ALL of the pre-screening questions.
3) Include your standard resume content below your responses to the screening questions.
Your resume must clearly show your personal email address and direct phone number.
4) Click on the APPLY button or email support@mpndiversityrecruiters.com to send BOTH your responses to the prescreening questions and your resume to MPN Diversity Recruiters.
Document Creation Tips: The easiest way to create the required SINGLE document correctly is to open your existing resume file, insert a blank page at the top, copy and paste the screening questions from above into your document, add your responses to each question, and then save and email or upload the file.
Call 404-629-9323 if you have any questions.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with entry and maintenance duties within the CRM Software system Monday.com and ArtsVision , the scheduling software for all rental activity in all theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as a supportive logistician and manager of select events within the REACH at the Kennedy Center. The Coordinator of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, maintaining digital programs, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals , Production, and Facilities teams to ensure that all spaces are fully and capably utilized. The Coordinator will support the Director of Campus Planning and Rentals, with management and upkeep of all reports and systems entry. The Coordinator will be the primary point of contact for the Campus Rentals inquiry inbox monitoring all email inquirie s to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Coordinator will input rental inquiry details into Customer Relationship Management (CRM) Softwar e and maintain entries throughout the entire rental process. The Coordinator will be supported with a rotating intern as the internship program allows. Key Responsibilities Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Coordinate s l icensing and production aspects for all rental events , provides cost estimates, creates license agreements, processes deposits , advances the program, and presents the settlement to the client, with high attention to customer service and client retention . Confirm all details pre-event and communicate with supporting dep artments requesting event support . Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team . Extracting reports and data driven management for leadership review. M aintain s and coordinate s all schedules through ArtsVision and serves as the master user for calendar coordination for all rental inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Assists with rental client site visits, and event advancement for events that are 100 people or less in the REACH venues . Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite , including Outlook Calendar Management . Knowledge of Monday.com. Knowledge of ArtsVision or other venue calendar software. Extraordinary organization and communication skills . Sound business judgment in matters of contractual obligations, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects . Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This inc ludes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with entry and maintenance duties within the CRM Software system Monday.com and ArtsVision , the scheduling software for all rental activity in all theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as a supportive logistician and manager of select events within the REACH at the Kennedy Center. The Coordinator of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, maintaining digital programs, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals , Production, and Facilities teams to ensure that all spaces are fully and capably utilized. The Coordinator will support the Director of Campus Planning and Rentals, with management and upkeep of all reports and systems entry. The Coordinator will be the primary point of contact for the Campus Rentals inquiry inbox monitoring all email inquirie s to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Coordinator will input rental inquiry details into Customer Relationship Management (CRM) Softwar e and maintain entries throughout the entire rental process. The Coordinator will be supported with a rotating intern as the internship program allows. Key Responsibilities Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Coordinate s l icensing and production aspects for all rental events , provides cost estimates, creates license agreements, processes deposits , advances the program, and presents the settlement to the client, with high attention to customer service and client retention . Confirm all details pre-event and communicate with supporting dep artments requesting event support . Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team . Extracting reports and data driven management for leadership review. M aintain s and coordinate s all schedules through ArtsVision and serves as the master user for calendar coordination for all rental inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Assists with rental client site visits, and event advancement for events that are 100 people or less in the REACH venues . Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite , including Outlook Calendar Management . Knowledge of Monday.com. Knowledge of ArtsVision or other venue calendar software. Extraordinary organization and communication skills . Sound business judgment in matters of contractual obligations, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects . Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This inc ludes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.