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Minimum Qualifications Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classi?cation is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proo?ng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work.   Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.  Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution.    Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of  occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management.   Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25  pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites.   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Emergency Preparedness Manager Santa Clara Valley Transportation Authority Salary: $157,783.54 - $191,813.38 Annually Job Type: Full-Time Job Number: 26-CK-26-00022 Closing: 3/3/2026 11:59 PM Pacific Location: CA 95134-1927, CA Department: System Safety & Security Admin. Division: System Safety & Security Job Description The Santa Clara Valley Transportation Authority (VTA) is seeking an experienced Emergency Preparedness Manager to lead the planning, mitigation, and response to all hazards, emergencies, significant events, and disasters affecting the agency and the communities it serves. Under general direction, this role oversees VTA's Emergency Management program, including staffing, policies, and procedures in compliance with federal, state, and local requirements. The Emergency Preparedness Manager serves as a key advisor to executive leadership and partners across the organization and with external agencies to strengthen organizational resilience, support initiatives such as EOC development, continuity of operations planning, hazard mitigation, and large-scale event coordination, and ensure effective response and recovery efforts. About the Emergency Management DepartmentOur Emergency Management Department will consist of four sections comprised of the administrative staff, emergency preparedness managers, and specialists that work with enterprise-wide VTA departments, multi-jurisdiction municipalities, and an array of emergency management offices in the region to ensure that VTA and its employees have the resources and information they need to prepare, mitigate, respond to and recover from all-hazards, emergencies, significant events, and disasters.Major upcoming projects: EOC Development, Hazard Mitigation Plan, COOP, and managing the new Training and Exercise Contract.Who We Are • Professionals trained to educate our community about emergency management principles. • Coordinators and implementers of training programs to enhance VTA resiliency. • Providers of emergency notifications, updates, and alerts. • Information analysts who provide key decision-makers with situational awareness. • Developers of VTA's emergency management plans, including their maintenance and evaluation. Definition Under general direction, the Emergency Preparedness Manager plans, organizes, directs, and coordinates VTA incident, emergency, and disaster response activities. Distinguishing Characteristics The Emergency Preparedness Manager is responsible for directing standardization and implementation of Homeland Security best practices and procedures in VTA's incident, emergency, and disaster response procedures and practices. The incumbent provides direction and interfaces with executive management and local, state, and federal agencies related to emergency management issues. The Ideal CandidateThe ideal candidate is an experienced Emergency Preparedness Manager with a proven record of leading all-hazards emergency management programs within a public-sector, transportation, or critical infrastructure environment. They possess extensive knowledge of federal, state, and local emergency management requirements and demonstrate the ability to apply Homeland Security, NIMS, and SEMS principles to incident response, Emergency Operations Center (EOC) operations, and agency-wide emergency planning. This individual has experience overseeing emergency management staffing, policies, and procedures and is comfortable serving as a key advisor to executive leadership during both planned events and emergency incidents. They are skilled at maintaining situational awareness, making informed decisions under pressure, and coordinating response and recovery efforts with local, state, and federal partners, including emergency management agencies and public safety stakeholders. The ideal candidate brings hands-on experience with developing, maintaining, and exercising Emergency Operations Plans (EOP), Continuity of Operations Plans (COOP), and hazard mitigation strategies, and understands the complexities of protecting public transportation systems and critical infrastructure. They are adept at facilitating interdepartmental collaboration, managing training and exercises, and leveraging technology to enhance preparedness, communications, and operational readiness. In addition, the ideal candidate is a strong communicator and relationship-builder who can effectively represent the agency in regional emergency management forums and community settings. They are forward-thinking, adaptable, and committed to strengthening organizational resilience, ensuring regulatory compliance, and safeguarding employees, transit operations, and the diverse communities served by VTA. About VTA The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all. Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region. VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express. As the county's https://www.vta.org/programs/congestion-management-agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit-oriented development. VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services. For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward#:~:text=VTA%20Forward%20is%20aimed%20to,%3A%20Stabilize%2C%20Revitalize%20and%20Transform Family-Friendly Workplace Certification Program (FFWCP) The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families. Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance. Essential Job Functions Typical Tasks: • Oversees VTA's Emergency Management activities, including staffing, policies, and procedures in accordance with federal, state, and local requirements; • Plans, develops, implements, and monitors emergency management initiatives, goals, and objectives and provides expertise to executive staff on related matters; • Represents the agency to regulatory and government agencies, community groups, external partners, and the public to ensure effective communication and collaboration in emergency management activities; • Oversees the operation of the VTA Emergency Operations Center (EOC) and facilitates coordination with other agencies and entities for effective emergency response and recovery; • Develops and maintains a comprehensive emergency preparedness education program for staff, contractors, and the agency community; • Stays current on technological advancements in the field to ensure effective integration of technology in emergency management activities; • Participates in community events to increase awareness of emergency preparedness and the role of emergency management; • Oversees research and procurement of Emergency Management and Department of Homeland Security-related grants to improve VTA's readiness posture and maximize the agency's preparedness and response capabilities; • Leads VTA's emergency and disaster preparedness, response, and recovery efforts, coordinating with local, state, and federal agencies such as the California Office of Emergency Management, Federal Emergency Management Agency (FEMA), and municipal emergency management agencies; • Facilitates collaboration among agency departments and external partners to develop and implement agency-wide emergency planning and preparedness initiatives, including hazard analyses, protection planning for critical infrastructure, emergency alerting and notification, and drills and exercises; • Engages with public and private disaster resources in the County of Santa Clara and surrounding cities to assess needs and create disaster response elements; • Assesses VTA's emergency management capabilities and coordinates with the County of Santa Clara, City of San Jose, and emergency stakeholders; • Implements National Incident Management System's (NIMS) and State Emergency Management Systems (SEMS) principles and procedures in incident response situations and the Enterprise Emergency Operations Plan (EOP) through Standard Operating Procedures; • Prepares and submits progress reports as required; ensures compliance with local, state, and federal regulations, including those under the Stafford Act; • Establishes and maintains a Continuity of Operations Plan (COOP) to re-establish and sustain government agency functions in emergency or disaster incidents; • Performs related duties as required. Minimum Qualifications Employment Standards Sufficient training, education, and administrative experience to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in Emergency Management, Public Safety, Public Administration, Business Administration, or a related field and five (5) years of increasingly responsible experience overseeing programs or projects related to emergency management, public safety continuity of operations, disaster mitigation, preparedness response, and recovery coordination. Possession of a valid California Driver's license is required. Homeland Security Exercise and Evaluation Program (HSEEP) Certification and Hazardous Materials Technician Certification are preferred. A master's degree in a related field and relevant certifications e.g., Certified Emergency Manager (CEM) issued by a state and/or International Association of Emergency Managers (IAEM), is preferred. Business Continuity, Emergency Management, associate in risk management (ARM), or Project Management Professional (PMP) credentials preferred. Must obtain FEMA ICS 100, 200, 700 and 800 certifications within six months of appointment. Supplemental Information Knowledge of: • Regulations governing homeland security preparedness and emergency preparedness, including Stafford Act, FEMA Public Assistance Guides, Office of Management & Budget Circulars, FTA- MAP21, and FEMA National Framework; • Federal emergency management policies and concepts, including Presidential Policy Directive (PPD) 40 and Federal Continuity Directives (FCDs) 1 and 2; • Homeland Security Exercise and Evaluation Program (HSEEP), Mass notifications for law enforcement, service, and emergency agencies; • Principles and practices of emergency management, including EOC operations, Incident Command, first responder procedures, continuity of operations, and security measures; • Principles and practices of public transportation policies, funding sources, and real estate leasing and development; • Principles and practices of public administration, organization, management analysis, fiscal management, grant management, and program development; • Principles and practices of effective supervision and training; • State and national laws and policies regarding emergency management. Ability to: • Select, supervise, train, evaluate, motivate, counsel, and discipline subordinate staff; • Effectively plan, organize, implement, and evaluate emergency management and homeland security programs; • Ensure VTA complies with federal, state, and local agencies; • Analyze data pertaining to department functions, interpret management information, maintain records and reports, and develop short and long-term budget plans; • Define problem areas, evaluate, recommend, and implement solutions to complex issues and problems; • Oversee and evaluate emergency management programs; • Analyze situations, identify problems, recommend solutions, and evaluate the outcome; • Monitor developments and legislation related to assigned area of responsibility; evaluate the impact on VTA's operations and recommend and implement policy and procedure improvements; • Actively participate in various professional groups, boards, and committees; effectively advocate for VTA's interests; • Coordinate with executives in other divisions in the preparation and submittal of reports and other documents to regulatory agencies and different audiences; • Communicate clearly and effectively, both orally and in writing; • Effectively represent VTA in dealings with government agencies and other entities; • Establish and maintain effective working relationships with those contacted during work; • Develop and implement change through new and innovative processes and technology. General Application Instructions Please read this job announcement in its entirety before applying. We recommend printing or saving a copy for future reference. To be considered, applications must be submitted online through the Human Resources department by the posted deadline. If the job posting is listed as "continuous," we encourage you to apply as soon as possible, as the posting may close without prior notice. Once your application is submitted, you will receive an immediate email confirmation. Personalized responses to Supplemental Questions that connect your past experiences to this specific role are the most effective. AI-generated content may lack the specificity required to address the key criteria outlined in the job description. While we encourage the use of AI as a tool to enhance your work, we want to evaluate your non-AI-assisted communication skills. You may use AI to generate ideas, but please ensure your final responses are in your own voice and reflect your unique experience. Overreliance on AI-generated content is discouraged and may diminish your chances of success. Important: Only online applications will be accepted for this recruitment. We do not accept paper applications, resumes, Job Interest Notification Cards, or incomplete/unsubmitted applications in place of a fully completed application. Communication & Contact Information All updates regarding your application-including notices for testing and interviews-will be sent via email. Be sure to select email as your preferred method of communication and maintain a valid, up-to-date email address. Applicants are also responsible for keeping their phone numbers and mailing addresses current in their online profiles. Due to the high volume of applications, we are unable to provide individual updates. Please check your application status through your online account. For technical support, contact NEOGOV at (855) 524-5627, Monday through Friday, 8:00 AM - 5:00 PM (PST), excluding holidays. Application Review & Processing All current and prior relevant work experience-including experience with VTA-must be fully detailed in the Work Experience section of your application. Entries such as "see resume" are not acceptable. Incomplete or improperly completed applications may be rejected, even if you meet the minimum qualifications. While you are welcome to upload a resume, it does not substitute for completing the online application in full. Be sure that your application accurately reflects the education and experience necessary for the position. Applications are reviewed throughout the recruitment process to determine whether candidates meet the minimum qualifications. Meeting these minimums or advancing through any stage does not guarantee further consideration. Any misrepresentation or falsification of qualifications, experience, education, or training may result in disqualification and/or exclusion from future employment opportunities with VTA. This classification is represented by American Federation of State, County and Municipal Employees AFSCME). Wages, hours, and other terms and conditions of employment are governed by the applicable collective bargaining agreement between VTA and the union. Tentative Examinations: Oral Panel: Week of March 16, 2026 Conditions of Employment Final candidates must successfully complete a Livescan background check, reference checks, verification of education or certifications, and a criminal history review before appointment. For sensitive positions, VTA requires all safety-sensitive positions to have a 6-month DOT physical clearance. Obtained at the time of preboarding from a VTA-contracted Concentra Location. Eligibility List The established Eligible List from this recruitment will be used to fill the current vacancies and additional vacancies that may occur. Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to individuals with disabilities in the recruitment and examination process. To request an accommodation, please contact the Human Resources Department at (408) 321-5575 or email mailto:Personnel@vta.org at least five business days before the test. Equal Employment Opportunity VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc. To apply, please visit https://apptrkr.com/6946143

Digital Transformation Manager Valley Water Salary: $165,942.40 - $211,952.00 Annually Job Type: Full-Time Job Number: 01965-E Location: CA, CA Department: Information Technology Closing: 3/1/2026 11:59 PM Pacific Description Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration. Overview: The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information. This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery. The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community. Key Responsibilities include, but are not limited to: Customer Service & Stakeholder Support • Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements. Helpdesk Oversight & management • Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores • Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives. Information Governance & Risk Management • Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records. Automation & Digital Transformation • Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training. Reference Library & Records Management • Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media. Public Records & Legal Compliance • Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required. Leadership & Administration • Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership. Ideal Candidate's Background Includes: Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below. Ideal Experience: • Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management. Ideal Skills and Abilities: • Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations. Ideal Knowledge: • Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software. Ideal Training and Education: • Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable. Required License or Certificate To review the Job Description, please click https://tinyurl.com/23c8u66x Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year). Selection Process (1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended. NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request. Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260. Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants. To apply, please visit https://apptrkr.com/6936060

Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and two years of hotel management, hotel sales and/or travel agent experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Successful completion of all applicable background checks pre-hire and ongoing are required.  Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification plans and develops methods and procedures for implementing programs to generate leads for conferences, conventions, meetings and other forms of group room business, directs and coordinates program activities, and may exercise control over subordinate employees for specific functions or phases of program. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS   This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of subordinate employees including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing work-related complaints and resolving problems. Develops editorial calendar and creates targeted, effective media pitches and editorial submissions that increases the exposure of Tourist Development.  Assists with creating and/or enhancing the marketing plan for Alachua County Tourist Development and reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives.   Represents tourist development program when necessary, at public meetings. Meets with local educational faculty, staff, clubs and organizations, government agencies and associations to develop community relations and draw attention to available promotional assistance.  Works closely with the local business community to communicate the Tourist Development vision and to involve them in servicing meetings and conventions and develops programs/ resources for community stakeholders to support advertising efforts related to program development and outreach.   Develops and/or assists in development, implementation, and maintenance of tourist development programs related computer programs.  Evaluates current procedures and practices for accomplishing tourist development program objectives and coordinates activities of the tourist development program with related activities of other County departments.   Provides strategic direction for the prospecting and qualifying of potential clients which are essential to developing sales accounts that will generate meetings, conventions, and trade shows.  Assists with maintaining standards of accreditation, ensuring compliance with departmental policy and process in accordance with Destinations International.  Reports to the Tourist Development Council Advisory Board on advertising efficiencies, budget expenditure, outcomes.  Oversees special projects and assists with new tourism product development and initiatives.  Oversees and develops the What’s Good guide of weekly events increasing engagement, ensuring timely and equitable coverage of tourism supporting events in Alachua County.  Reviews invoices and ensures contract compliance by advertising vendors and consultants. Conducts tourism stakeholder and consumer research and advises on emerging market opportunities.  Provides overall creative and content direction for internal projects and for outside vendors, photographers, videographers, graphic designers, voice over talent, etc.  Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES  Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Knowledge of computer hardware and software requirements of program area. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to plan and organize work and manage time. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT Location: Oakland Job ID: 84135 Job Posting For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/ UC OFFICE OF THE PRESIDENT The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world. At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html. DEPARTMENT OVERVIEW The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community. POSITION SUMMARY Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals. This is a hybrid position, two days a week onsite in the Oakland, CA office. Responsibilities • 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members. Required Qualifications • At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President. Preferred Qualifications • Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required. Education • Bachelor's degree in related area and / or equivalent experience / training SPECIAL CONDITIONS This is a hybrid position, two days a week onsite in the Oakland, CA office. SALARY AND BENEFITS Job Title Communications Manager 2 Job Code 000409 Salary Grade Grade 27 Payscale: $185,000 - $210,000, commensurate with experience The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position. Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html ADDITIONAL INFORMATION HOW TO APPLY Please be prepared to attach a cover letter and resume with your application. APPLICATION REVIEW DATE The first review date for this job is February 27, 2026. CONDITIONS OF EMPLOYMENT Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer. • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf EEO STATEMENT The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu. To apply, visit https://apptrkr.com/6932861

Minimum Qualifications Two years of professional level experience in Human Resources.  Bachelor's degree in business administration or related field in human resources management or related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Successful completion of a pre-employment drug screen and successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is specialized professional work in the Alachua County Human Resources Department. An employee assigned to this classification is responsible for performing a variety of personnel management functions, as well as assisting with special projects and assignments. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Advises applicants of job opportunities and requirements; evaluates applicant qualifications; refers qualified candidates; and provides guidance to directors, managers, and supervisors throughout the interviewing and hiring process.  May participate, coordinate, or assist with interviews. Interprets and applies policies, rules, and regulations; collaborates with managers to ensure compliance; and participates in the development, revision, and implementation of policies and procedures. Maintains compliance with federal and state regulations concerning employment. Participates in person in new employee orientation presentations to ensure a positive onboarding experience and promote a successful transition into the organization. Identifies and pursues new recruitment strategies, including advertising opportunities; attending in-person and virtual job and career fairs; developing recruitment open position flyers; promoting employee referral programs; and building relationships with organizations and educational institutions, to expand employment opportunities. Coordinates pre-employment requirements, including but not limited to background checks, drug screenings, credential verification, and onboarding documentation, ensuring timely completion. Reviews and approves employee action forms to ensure accuracy, resolves any issues, and confirms actions are within established guidelines. Participates in a range of Human Resources program activities, including in-service training, internship programs, and classification and compensation studies. Serves as the primary contact for County volunteer programs, provides oversight and guidance to departments to ensure policy compliance, record maintenance, and reporting. Maintains personnel and payroll information within the enterprise resource planning (ERP) system. Administers the applicant tracking system and acts as the primary point of contact for questions, issues, or training in the system. Assists the Emergency Management Department with Emergency duties in the event of disaster activation. Serves as lead for Emergency Support Function (ESF) 15 Volunteers and Donations and will assist with staffing shelters. Prepares correspondence in response to requests and inquiries from citizens and employees. Completes research projects and statistical reports as needed. May process documentation for new hires and personnel changes for current employees. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of standard principles, practices, and techniques of Human Resources Administration. Knowledge of the operations of County Government; knowledge of the functions of all County Departments. Knowledge of applicable employment laws and related regulations. Knowledge of applicant tracking systems, enterprise resource planning (ERP) systems, and HR/payroll recordkeeping. Knowledge of volunteer program administration and coordination. Knowledge of emergency management support functions, particularly volunteer and donation coordination. Skill in evaluating applicant qualifications, interpreting job requirements, and supporting effective hiring decisions. Skill in interpreting and applying policies, rules, and regulations consistently and accurately. Skill in administering HR systems, including applicant tracking and ERP systems, and providing user support or training. Skill in recruitment outreach, including advertising, job fairs, partnerships, and social media strategies. Ability to maintain confidentiality, exercise sound judgment when handling sensitive personnel information, and make sound decisions based on information at hand. Ability to collaborate with departments to ensure policy compliance and effective HR service delivery. Ability to adapt to changing priorities and respond effectively during emergency activations. Ability to lead and coordinate volunteer efforts during emergencies or disaster situations. Ability to write, review, and interpret policies and procedures.  Ability to write memoranda and prepare detailed reports. Ability to communicate e?ectively, both orally and in writing.  Ability to conduct research and prepare statistical analysis. Ability to manage and organize work in an e?cient manner. Ability to establish and maintain e?ective working relationships with Department Directors, County employees, outside agencies, the general public, and co-workers. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee regularly sits, communicates verbally or audibly, and uses hands and fingers to handle or operate office equipment. The employee occasionally stands, walks, or moves about as required. Speci?c vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily performed in an indoor, climate-controlled office environment.  The noise level in the work environment is usually moderate. Supplemental Information Confidential Position:  Certain personal information for employees (and specific family members) in this job position is exempt from public records pursuant to Chapter 119 of the Florida Statutes. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   As a savvy copywriter and wordsmith, this role works closely with the Advertising Communications Manager to conceptualize, write, circulate, edit, publish, and maintain editorial content for a wide variety of print, digital, and broadcast projects. This role also oversees daily marketing email projects and processes and supervises Copywriter/Coordinator(s), Advertising Communications Intern(s), and/or Advertising Communications Freelancers/Contractors. Key Responsibilities Research, conceptualize, write, and edit substantive content in brand voice for print collateral ranging from subscription brochures and direct mail to institutional publications; marketing e-mails; radio commercials; web site copy; and other projects as required.            Oversee the daily creation and review process for all marketing email projects that fall within their genre assignments (either developed by themselves, interns, and/or freelancers/contractors)—from build, visual asset selection/manipulation, and circulating for staff/stakeholder feedback to final file preparation and signoff—in order to meet continuous, demanding deadlines. Hire, train, and supervise the Copywriter/Coordinator(s), Advertising Communications Interns, and/or Advertising Communications Freelancers/Contractors on various projects and processes. Directly engage in creative strategy development for advertising communication efforts. Proactively seek out information and collaborate with marketing, design, programming, and web staff on content creation and management. Assist Advertising Design team in editing/closing advertisements that are routing for review. Manage and maintain editorial content on the web site and other digital entities.      Other duties as assigned. Key Qualifications   Bachelor’s degree or equivalent education in advertising, journalism, communications, English, or related field – with at least two years of professional experience in copywriting, editing, and proofing others’ work as well as their own. Candidates must provide samples that demonstrate creativity, experience, and a passion for the written word. A proven creative thinker, able to strategize and develop compelling, clear, and concise messaging to reach targeted markets effectively and incite them to action. High level of detail, organization, and self-initiative with an ability to handle multiple assignments under the pressure of tight deadlines. Ability to shift between performance genes and projects quickly and efficiently, and re-prioritize as marketing needs change and materialize. Strong verbal communication and collaboration skills. Proficiency in word processing and spreadsheet software in a PC environment. A rock-solid knowledge of grammar, style, and spelling with an eagle eye for consistency and flow. Experience working with content management systems. An understanding of basic graphic and video manipulation, and how text and images work together to create powerful messages. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information A note on the department culture: The Marketing/Advertising department is a fast-paced, deadline-driven environment that requires a team player with flexibility, dedication, and a positive attitude; an ability to promote a wide variety of performance genres across all forms of media; a commitment to maintaining the high quality represented by the Kennedy Center through all communications; and the ability to think strategically and creatively to help attain the goals of the department.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $117,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Lead Archivist and Institutional Records Manager would build out a robust and enduring archives program, including systems and process, within the Center. The Lead Archivist and Institutional Records Manager will be primarily responsible for 1) maintaining and growing the Center’s archival collection, including documents and other historical materials; 2) developing a system to manage the federal and trust records of the Center, including developing and implementing record retention policies and procedures;  3) organizing, maintaining and managing the Center’s and its affiliates’ Fine Art collections; 4) overseeing the JFK Gallery museum operations including exhibitions and renovation and 5) further developing and overseeing a system of Digital Asset Management. Through this position, the Archives shall continue to serve the work of the Center, including artistic programming, marketing, social media, public relations, fundraising, and outreach. This position will build an archiving and collections team and collaborate with departments across the Center, assisting its mission of informing and educating various audiences about the vision, dedication, and creativity of the United States’ premier performing arts organization and living memorial to President John F. Kennedy. The Lead Archivist and Institutional Records Manager will report to the General Counsel and collaborate with other departments, when working on long-term projects.  Key Responsibilities Creates a two- to three-year work plan toward establishing the Center’s archives and collections management program to include: developing a mission statement, collection development policy, access services, and operational procedures. Develops an archives and collections team, potentially to include interns, volunteers, fellows, part-time and full-time staff. Supervises day-to-day operations of a large archive, and advises senior management on operational, administrative, personnel and budgetary matters. Oversees accessioning, processing, inventorying, storage, and deaccessioning of archival and collection materials. Develops collection management system for Fine Art collection of Center and its affiliates, and oversees the accessioning, inventorying, conservation, deaccessioning, return or other disposal of artworks. Assesses storage space for archival materials and Fine Art and makes recommendations on space usage and consolidation. Identifies materials and artworks in need of conservation. Develop institutional records system including policies and procedure compliant with federal document system requirements, as required Develops, updates, maintains, and implements document retention and destruction schedule for Center offices. Oversees the inventorying and preservation of photographs Develop a system for digital asset management, including production assets. Collaborates with the Information Technology Division to develop and maintain Center Digital Asset Archive. Revises processes to improve efficiency or adapt to new requirements, software, or other operational systems changes. Create and maintain collection(s), finding aid(s), and archives’ database. Analyzes and maps workflows.  Develops forms, manuals, work plans, web content and other documentation. Communicates and documents revised processes and procedures. Schedules, assigns tasks, and prioritizes workloads.  Sets appropriate goals and deadlines.  Ensures timely completion of work.  Assigns and monitors progress on work assignments and special projects.  Identifies and reports staffing needs to administrative head. Monitors environment and assesses the condition of archival facilities, reports pest-control and maintenance needs, and makes recommendations regarding utilization of archival space.  Contributes to long term planning for expansions and/or relocations. Identifies collection development opportunities. Answers reference queries to support the work of Center staff. Answers external inquiries for historical and institutional information and materials. Assists in identifying and pursuing archive funding sources and formulating budget recommendations to maintain an ongoing archiving program.  Key Qualifications 7-10 years of experience in professional level archives, and collections and records management work. 3+ years of supervisory experience. Master’s degree in Library or Information Science or Archival and Records Management from an ALA-accredited institution of higher education at time of employment. Knowledge of standard and emerging archival and information science technologies. Demonstrated experience with databases, content management systems, digital asset management systems, film/video elements, and digital formats. Knowledge of and experience in applying metadata standards. Demonstrated interpersonal skills with the ability to function independently and in groups; build and maintain relationships with partners and organization staff; ability to provide exceptional service to a diverse clientele. Demonstrated experience or aptitude for collection development. Knowledge of best practices in basic conservation and preservation. Experience in management of Fine Arts collections, including accessioning, deaccessioning, conservation and storage. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone.  The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks.  The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms.  This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,000 - $68,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center is seeking an energetic, organized and proactive individual to serve as an Assistant Theater Manager. The Assistant Theater Manager ensures the smooth operation of performances and events throughout the Kennedy Center campus and its venues. A core responsibility is enhancing the patron experience, including coordinating efficient arrival, wayfinding, and lobby services, as well as managing concessions for timely seating. Essential duties involve house management, completing administrative tasks (house reports, payroll, settlements), communicating with other Kennedy Center departments, and detailed event documentation. Key Responsibilities Performance and Event House Management Serve as the House Manager for assigned performances, events, and activations, encompassing both indoor venues and outdoor campus spaces. Oversee all front-of-house operations, including venue readiness, managing house open/close times, and coordinating with artistic, production, and security teams. Manage and execute lobby functions and crowd control to ensure an efficient and safe flow of patrons, including line management for concessions and timely seating. Patron Experience and Service Coordination Act as a primary point of contact for patron concerns, efficiently addressing and resolving customer complaints and service issues to maintain a high-quality patron experience. Proactively monitor and manage patron issues related to arrival, wayfinding, and movement throughout the campus, communicating critical information to appropriate staff across relevant departments (e.g., Security, Box Office, Usher Services, Programming). Coordinate with concessions staff to ensure timely and orderly service. Administrative and Financial Reporting Complete essential performance documentation, including detailed house reports summarizing event attendance, issues, and notable incidents. Process and submit weekly payroll information for usher staff. Prepare and manage financial statements and settlements related to performances and events. Maintain organized digital and physical filing systems for all pertinent operational documentation. Supervision and Staff Leadership Directly supervise and provide leadership to the theater’s usher staff in collaboration with the Theater Manager and Head Usher. Assist in training, scheduling, and directing ushers to ensure they deliver outstanding customer service and adhere to all venue safety and emergency protocols. General Duties and Compliance Respond promptly and professionally to requests from Kennedy Center management and staff. Adhere to all organizational policies, procedures, and safety guidelines. Perform other related duties as assigned by Theater Managers or upper management. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience required. Minimum of two (2) years of supervisory experience in a public-facing environment. Experience working in theater, music, or the performing arts. Excellent interpersonal skills, outstanding customer service, ability to work well under pressure, and effective problem-solving skills. Strong oral and written communication skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person, on the telephone and on radio.  The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks.  The employee is frequently required to sit, stand/remain active for long periods of time, walk, bend, stoop, crouch, and reach with hands and arms.  This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 30 pounds. The noise level in the work environment is normal, with increased levels during rehearsals performances and events.

Minimum Qualifications Bachelor's degree in event management, marketing, business administration, sports management, or a related field and two years of administrative experience in sports facilities operations, event rentals, or event coordination; or any equivalent combination of related education, training, and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Successful completion of all applicable background checks pre-hire and ongoing are required. Certified Crowd Manager Training is required and provided by the County.  Position Summary This is responsible professional and administrative work coordinating, promoting, and overseeing sporting events, public events, special events, and sports tourism for the Alachua County Sports and Events Center within the Tourism and Economic Development Department. An employee in this classi?cation is responsible for scheduling, logistics, event support, on-site event management, operational oversight, and customer relations. This classification requires leadership and delivering high-quality, safe, and welcoming experiences for both athletic and non-sporting events while maximizing the strategic use of the facility.  Work is performed under the general direction of a higher-level supervisor and is reviewed through conferences, reports, and observations of results obtained. Examples of Duties This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County’s core values. Collaborates with department staff to assist in the development of promotional materials, social media content, and marketing campaigns that highlight upcoming events and promote the facility for future bookings. Maintains facility calendars and booking systems. Provides rental contracts and fee schedules to renters. Receives rental contracts and fees for bookings. Coordinates scheduling and logistics for sporting events and public and special events (trade shows, expos, conferences, performances, etc.). Serves as a point of contact for event organizers, provides information on facility policies, procedures, and available resources.   Coordinates with staff, contractors, and vendors to support event setup and operations. Provides on-site support and management during events, including check-in, vendor coordination, and issue resolution. Tracks and reports verified hotel room nights generated by events hosted at the facility.  Responsible for data collection, analysis for business efficiencies, operational, financial, and event data, and preparing routine reports on facility usage, event attendance, hotel room generation, and event outcomes.   Gathers and analyzes operational, financial, and event data in preparing regular reports. Coordinates and oversees staffing, contractors, and service providers to ensure safe, efficient, and professional facility operations. Ensures facilities are safe, clean, and meet quality standards for both sports and public/special event use. Oversees day-to-day operations of the center and makes independent, high-level decisions in the absence of the General Manager, including those involving patron safety and event support. Driving is required to attend in-person meetings at various locations and to pick up supplies and materials. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of marketing strategies and event promotion. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office and basic scheduling/CRM software. Ability to exercise initiative, independent judgment, and action. Ability to adapt to changing priorities and meet deadlines. Ability to work independently. Ability to handle stress, remain calm, and solve problems.  Ability to represent Alachua County professionally. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to prioritize, plan, and organize work and manage time. Ability to proficiently coordinate multiple events and responsibilities simultaneously. Ability to work flexible hours, including evenings, weekends, and holidays as required by event schedules. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work hours for this position may vary and will include some evenings, weekends, and holidays as required by scheduled events. The noise level in the work environment is usually moderate in the office and moderately loud during events. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment.  If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position.   Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement.   Position Summary This is professional counseling work assigned to Alachua County Community Support Services Department, Social Services, OPUS and Fire Rescue Department, Mobile Integrated Healthcare (MIH).  An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues.  Additionally, clients may have processing disorders affecting comprehension and ability to communicate.  Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.     Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes.  Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information SOAR certification preferred Master's degree is preferred   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications                                             Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment. Position Summary This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership. An employee assigned to this classification is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proofng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work.   Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.  Responsible for establishing and monitoring the Unit’s annual goals. Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects. Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment. Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement. Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment. Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals. Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion. Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency. Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution.    Troubleshoots problems with design plans of projects or problems with the worksite itself. Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features. Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency. Maintains various written records related to assigned projects. Responsible for employee work crew adhering to applicable quality and safety standards. Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance. Thorough knowledge of  occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions. Knowledge of e?ective supervisory practices and techniques and personnel management.   Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook. Strong problem-solving skills to identify and implement appropriate solutions. Ability to communicate effectively, verbally and in writing. Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals. Ability to manage a major construction and/or maintenance work unit. Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development. Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis. Ability to read and interpret working diagrams, sketches and simple blueprints. Ability to analyze current working practices and make recommendations to improve them. Ability to maintain accurate records and prepare detailed reports. Ability to troubleshoot operational issues effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear. The employee must occasionally lift and/or move up to 25  pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites.   Supplemental Information Acceptable related experience and education: •Associate degree in related field and three years of experience in parks, building, grounds, or road and bridge maintenance/construction, including two of supervisory and/or lead-worker experience •Bachelor’s degree in related field and one year of supervisory and or lead worker experience in parks, building, grounds, or road and bridge maintenance/construction. Acceptable combination of education and experience in the management of infrastructure or public works projects—such as buildings, highways, roads, utilities, parks, conservation/forest lands, or facilities. A background in administration, project management, or leadership is highly desirable. Acceptable related education: Associate degrees: Construction Management Construction Technology Civil Engineering Technology Building Construction Technology Associates in Science Associates in Applied Science Engineering Technology Business Management Project Management Bachelor’s degrees: Construction Management Civil Engineering Building Construction Construction Engineering Business Management Project Management An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager (Deputy Director) of Public Relations, Non-Classical is responsible for managing the strategic communications and public relations efforts of the Kennedy Center and its non-classical programming. This position serves as the lead publicist on Dance programs, Comedy, and Performances for Young Audiences and is an essential partner to the Director of Public Relations, Non-Classical. Additionally, this role works across the center, as directed, to raise the national profile of the Center as the national cultural center, presidential memorial, and a hub for education across the country. This role will be a key partner to the Non-Classical constituent organizations of the Kennedy Center, delivering high-impact international, national, and local earned media coverage to elevate the profile of the respective organizations and projects.  The role serves as a contact between members press and those artists appearing at the Kennedy Center across the spectrum of performances in the non-classical portfolio. She/he must have highly effective communication skills (both verbal and written), and be able to move efficiently and resolve any conflicts in a public, dynamic, fast-paced, high-pressure atmosphere. As a member of the Kennedy Center Public Relations Office, they will assist the team for Center-wide initiatives, including major festivals, and high-profile events such as the Mark Twain Prize for American Humor and Kennedy Center Honors. They will work closely with programming departments, as well as theater managers, the Box Office, development and various other Kennedy Center staff. Key Responsibilities Publicity, Media Relations, and Strategy: This position will develop and execute publicity plans by devising potential story ideas, crafting pitches, and shepherding stories to completion. They will develop and nurture journalist and digital media relationships (ex. streaming media outlets, podcasts, and other non-traditional media). This person has excellent PR instincts and can think strategically to generate significant and meaningful visibility for the Non-Classical constituents and programs at the Kennedy Center. Fosters and maintains local, national, and international media contacts. Formulates and executes press plans, inclusive of non-traditional media, for programs across Ballet/Dance, Comedy, Theater, and Performances for Young Audiences at the Kennedy Center. Uses superb writing skills to create press releases and media advisories including announcements for full series, special performances, recurring/annual events, and ongoing initiatives. Internal/External Communication: The person will feel comfortable working in a complex, highly matrixed environment. This position will be a key partner to the Kennedy Center’s Non-Classical constituents by communicating plans and delivering in a timely manner. They will work with managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Engages with external artists and publicists in promoting Kennedy Center non-classical performances. Works with colleagues across the center for the creation of self-generated storytelling that advances the impact and reach of the Kennedy Center and its work. Writing and Project Management: This position will write, edit, and distribute Non-Classical press releases throughout the season and be responsible for drafting media pitches to further position the Center for positive news stories and earned media. They will work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Assists media onsite (including reviewers, photographers, videographers, and crews) during performances, following and enforcing the Center’s policies and coordinates with programming departments so all are aware of media presence.   Other Assignments: As an integral member of the Kennedy Center PR team, work related to other Kennedy Center events, initiatives, and special projects, such as Kennedy Center Honors, the Mark Twain Prize, the REACH, and other festivals, series, and performances will be assigned as needed. Oversees Kennedy Center Public Relations Coordinator and Interns.   Key Qualifications At least 4 - 6 years of public relations experience, including responsibility for high-level strategic communications and messaging Long and short-term PR planning ranging from national to grassroots efforts Strong media experience in both the arts and non-arts An appreciation and understanding of theater and its inner workings is preferred but not required. A solution-oriented, creative, and independent spirit and collaborative nature Outstanding writing and editing skills. Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong relationships. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Frequent night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.

Sales Manager (7556U), Lawrence Hall of Science - 81581 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our https://chancellor.berkeley.edu/guiding-values-and-principles, https://diversity.berkeley.edu/principles-community, and https://strategicplan.berkeley.edu/. At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for https://www.youtube.com/watch?v=KEjdp4CRjgg&t=3s (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can http://grow.berkeley.edu/ at UC Berkeley. Departmental Overview The Lawrence Hall of Science is UC Berkeley's public science center, serving more than 150,000 visitors each year to programs and events onsite, 100,000 students and children in local schools and community settings. Our programs, products, and research impact youth, communities, educators, leaders and partners locally, nationally and globally. Our mission is to inspire and engage through science discovery and learning in ways that advance access and opportunity. We do this by working with audiences that include learners, who experience our programs and products; educators, who work both in and out of school settings; and partners, who conduct research, build capacity for learning, and transform education systems. Research underlies everything we do, and we design all of our programs and products to have high impact beyond the walls of The Lawrence. Since we were founded in 1968, The Lawrence has been at the forefront of science, technology, engineering, and math (STEM) learning. The Lawrence is unique among science centers as it is a Learning Lab. We design, develop and study a wide array of science, technology, engineering and mathematics learning programs and products for youth, families and adults from diverse backgrounds in our specialized facilities and through our community partnerships. Our spaces and partnerships offer unique opportunities for public engagement and learning. Position Summary Uses skills as a seasoned, experienced sales professional to lead a full range of sales and outreach activities for The Lawrence Hall of Science and its educational programs. Develops and implements strategic promotional efforts, outreach plans, and enrollment strategies to increase participation in museum visits, mobile science education programs, summer camps, teen research programs, and free access initiatives. Works closely with marketing, education, and operations teams to ensure aligned messaging and seamless customer experiences. Has a full understanding of best practices in educational sales, CRM management, and community engagement; applies judgment to resolve a wide range of operational and strategic challenges while advancing the museum's mission and access goals. Application Review Date The First Review Date for this job is: 10/15/2025. Responsibilities Program Sales & Outreach: • Promote and sell The Lawrence Hall of Science and its educational programs to school administrators, teachers, community organizations, and families. • Develop and maintain an annual sales plan to meet participation and revenue goals across all program areas: museum visits and add-ons, mobile science programs, summer camps, teen research programs, and more. • Identify and pursue new leads through cold outreach, existing contacts, event attendance, and referrals. • Cultivate long-term relationships with school districts, educational partners, and parent communities. • Support the growth of museum visitation by promoting and managing free admission programs and access partnerships, with a focus on increasing participation among underrepresented groups. Pipeline & Booking Management: • Manage the full sales lifecycle, from lead generation through booking and follow-up. • Track all sales activities in the CRM system, ensuring accurate and up-to-date records. • Monitor program capacities and coordinate with internal teams to ensure availability aligns with sales efforts. • Maintain high levels of customer service throughout the inquiry and booking process. Marketing & Communication Collaboration • Partner closely with the Marketing team to align messaging, campaign timelines, and audience targeting strategies. • Provide input on marketing content to ensure it reflects customer needs, program features, and messaging • Coordinate input from product owners in alignment with seasons and annual planning cycles (e.g., school year calendars, summer camp enrollment windows). • Share customer insights and feedback with Marketing to inform materials such as brochures, email campaigns, digital ads, and social media content. • Support the development of outreach campaigns by identifying priority segments and suggesting effective communication channels. • Help evaluate the effectiveness of campaigns by reporting on lead conversion rates and customer response trends. Evaluation and Strategy: • Analyze participation and sales data to identify trends and opportunities. • Set measurable sales and outreach goals; identify and monitor key performance indicators (KPIs); and provide regular, transparent reporting to internal stakeholders to inform decision-making and track progress. • Contribute insights to improve program offerings based on customer feedback and market demand. Other duties as assigned by a supervisor. Required Qualifications • Minimum 3 years of professional experience in sales, outreach, customer engagement, or a related field, with demonstrated success in building relationships and supporting participation or revenue goals. • Demonstrated success in developing and executing sales strategies that increase participation and revenue across multiple audiences. • Proven ability to cultivate and maintain relationships with variety of stakeholders, including educators, district administrators, community organizations, and families. • Skilled at managing multiple, concurrent sales pipelines and timelines, ensuring accuracy in CRM systems while meeting performance benchmarks. • Strong collaboration skills with demonstrated experience working cross-functionally with marketing, product, and operations teams to align outreach strategies and customer messaging. • Excellent written and oral communication skills, with the ability to create persuasive outreach materials, lead presentations, and respond effectively to educator and parent inquiries. • Demonstrated capacity to collect and analyze data related to participation, revenue, and customer engagement in order to evaluate program effectiveness and inform future strategy. • Strong organizational and administrative skills with keen attention to detail, thriving in a mission-driven environment that values thoughtful planning, collaboration, and high-quality customer service. • Proven track record of accountability, consistently meeting goals and deadlines while maintaining professionalism, responsiveness, and integrity in all client interactions. • Willingness to work occasional evenings or weekends to support outreach events or family engagement programs. • Bachelor's degree in education, business, communications, or related area and/or equivalent experience/training. Preferred Qualifications • Candidates with experience in science centers, youth-serving organizations, summer camps, afterschool programs, or educational travel/tourism are strongly encouraged to apply. • Minimum 5 years of professional experience in sales or outreach, including senior-level responsibilities in customer engagement, revenue generation, and relationship cultivation. • Experience with Tessitura, Salesforce, or other CRM/database tools used for tracking customer engagement and program enrollment. • Bilingual candidates (especially in Spanish) are encouraged to apply. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlwebsite. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted annual salary range that the University reasonably expects to pay for this position is $74,700.00 - $89,250.00. • • This is an exempt monthly-paid position. How to Apply • To apply, please submit your resume and cover letter. Other Information • This is not a visa opportunity. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Mandated Reporter This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter. SB 791 and AB 810 Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: https://policy.ucop.edu/doc/4000385/SVSH https://policy.ucop.edu/doc/1001004/Anti-Discrimination https://policy.ucop.edu/doc/4000701/AbusiveConduct Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. To apply, visit https://apptrkr.com/6632941

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $110,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Program Director is responsible for curating contemporary music programs with an emphasis on country, rock, and bluegrass music. The director will work collaboratively across the Kennedy Center different departments, programming shows that drive development and strengthen the Kennedy Center’s connection with local communities and drive both onsite visitation and online engagement.   Key Responsibilities Curating and Managing Programs Book and manage high-visibility contemporary music programs, featuring established and emerging artists. Use data analytics to make booking decisions across various venues. Maintain relationships with agencies and managers. Support public program bookings for the Millennium Stage and Support film programming. Coordinate with stakeholders to meet artist and Center goals. Project Management Develop performance metrics and analyze data to evaluate each program. Collaborate with Campus Planning to secure venue reservations. Work with Marketing and Box Office for ticket setups. Attend inter-departmental meetings to advance programming priorities. Budget Management Assist in developing and revising seasonal program budgets. Track budgets and provide financial data for grant reporting. Conduct regular budget re-projections. Other duties as assigned.  Key Qualifications 5-7 years’ experience in artistic programming. Bachelor’s degree in the arts, arts management or other related field preferred  Demonstrated knowledge of the performing arts as it pertains to all genres regionally, nationally, and internationally.  Demonstrated ability to develop trust and rapport with diverse communities. An awareness of the appropriate manner to address sensitive issues when inviting engaged participation.  Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel.  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs.  Must be able to work nights and weekends and work beyond 40 hours/week as needed.  Will participate in coverage of running programs as needed.  The noise level in the work environment is normal, except that volume may be loud during performances. Some travel may be required. 

About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement:  As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.  Why Join Us   We offer a total rewards package to all full-time employees to include:   Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $52,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.  Job Description The Rehearsal Coordinator: Studio Operations works in conjunction with Rehearsal Department Senior Manager in the creation and distribution of the daily schedule, as well as facility staffing schedules. They provide Rehearsal office coverage at the WNO Studio and the Kennedy Center, and interface with directors, conductors, stage managers, and assistant directors daily to ascertain their needs and the logistics of the rehearsal and performance space.  Coordinates facility needs at the WNO Rehearsal Studio, serves as the primary point of contact for vendors, staff, outside renters, and is responsible for tracking and processing studio-related payments. Serves as the primary point of contact for Production Office Assistants and WNO Studio KC Friends Volunteers, and coordinates their schedules. Responsible for scheduling and coordinating all Piano Tunings at the WNO Studio, and tunings for WNO at the Kennedy Center.  Serves as secondary point of contact for the Chorus, Corps Dancers, Supers, and Youth Chorus; and handles all correspondence for these groups after contract phase. They support other members and functions of the Rehearsal Department as needed, and provide general administrative support.  Key Responsibilities Coordinate Studio Operations under the purview of the Senior Manager and Production Director: Serve as primary point of contact for WNO Studio with vendors. Coordinate service requests for WNO Studio including, but not limited to, custodial services, HVAC, passenger and freight elevators, security system, vending, etc. Schedule electrician, plumber, and repairman as necessary. Perform weekly building inspections for deficiencies Coordinate all facility rentals including responding to cold calls, contracting, collecting and processing payment, and serves as primary point of contact for outside renters. Collaborates with Rehearsal Dept team regarding space availability, building schedule, and staffing. Responsible for tracking and processing payment of all Studio facility related bills for vendors and utilities. Reports expenditures to Production Operations Manager for budget tracking. Responsible for tracking and ordering of supplies, with the approval of the Production Operations Manager.  Collaborate with the Rehearsal Department team on the following: Provide adequate coverage in the Rehearsal office at the WNO Studio and at the Production Office at the Kennedy Center to ensure that there is a staff member physically present at all times during an opera related activity (i.e. rehearsal or performance). Assist in ensuring that all artists are accounted for prior to rehearsals and performances. Understand and have a general awareness of all scheduled activities on a daily basis. Provide a welcoming and friendly environment for guest artists, company members, patrons, and volunteers, and field questions as necessary. Provide assistance for guests or unescorted opera patrons and the Kennedy Center at WNO Rehearsal Studio.  Works with the Rehearsal Dept and other personnel with implementation of safety protocols and procedures. Maintains communication with all artists and staff regarding new and changing guidelines and protocols. Represents Rehearsal Dept at meetings as assigned, including post-rehearsal production meetings, Kennedy Center weekly scheduling meetings.    Serve as secondary point of contact for the Washington National Opera Chorus and Corps Dancers, Supernumeraries, and Youth Chorus after contract phase by: Support Rehearsal Coordinator: Artist Services with large scale auditions, reviewing printed and program materials related to these groups, relaying questions and concerns regarding schedules or payment. Help create and review orientation information, policies and procedures, and Guest Artist Passes. Prepare materials such as sign-in sheets, program listings, and other administrative paperwork related to the above groups as needed.  Responsible for creating/assisting with the following artist schedules and communication:  Creating and distributing the daily schedule, in rotation with Senior Manager and  Assistant; Communicating with Artists daily regarding the rehearsal schedule; Contacting all principal artists & the maestro the morning of each performance to confirm wellness and call times; Making updates to the virtual callboard. Maintains calendar, contact information, and artist releases in ArtsVision.  Coordinates the hiring, supervising, and payroll for the part-time Production Office Assistants (hourly staff who provide studio coverage, child mind, audition assistance, etc).  Creates the Production Office Assistant schedule to cover all Front Desk and Child-Minding needs with the assistance of the Rehearsal Coordinator: Artist Services. Works within the budget set by the Production Operations Manager. Trains Production Office Assistants and communicates any specific instructions regarding coverage (rental information, personnel lists, run sheets, etc). Manages the schedule and communication for KC Friends volunteers assigned to the WNO Studio front desk in collaboration with KC Friends department. Coverage of WNOS front desk as needed.  Creates and maintains annual piano tuning schedule and logistics at both WNOS and at the Kennedy Center (when WNO is in residence) within the budget set by the Production Operations Manager. Schedules tuners and maintenance.  Coordinates budget approval for unscheduled tunings or maintenance with Production Operations Manager.   Other duties as assigned. Key Qualifications 2-4 years’ experience in production within a performing arts organization, including administrative, stage management; with an emphasis on scheduling and/or studio operations. Bachelor’s degree or equivalent, OR commensurate experience in a similar capacity at a comparable arts organization Work experience and interest/knowledge in opera, classical music, or performing arts encouraged. Experience working in facility operations. Experience with union contracts a strong plus. Experience with computerized information systems and their application, including Microsoft Outlook, Microsoft Office, knowledge of ArtsVision a strong plus. Additional Information The noise level in the work environment is low; routine office noise (singing and other artistic noises) can be expected. Open office environment, must be able to focus in the midst of distractions. Must have the ability to work in onstage conditions: to see clearly in low-light situations such as are common backstage and in the theatre. 

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input: Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management: Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management: Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast: Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics: Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines.   Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems.   Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders.   Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors.    Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents.  High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $129,000 - $150,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director, Revenue Accounting and Special Projects provides strategic leadership and oversight for all aspects of the Kennedy Center’s revenue accounting functions, including contributions and grant revenue, endowment activity, box office and earned income, auxiliary services, investments, fixed assets, and debt. This role ensures the integrity, accuracy, and transparency of financial reporting across the organization and its affiliated entities in compliance with Generally Accepted Accounting Principles (GAAP) , the Code of Federal Regulations (CFR) , and other applicable standards and requirements. As a senior leader within the Finance Division, the Senior Director will guide a team of accounting professionals and collaborate closely with the Chief Financial Officer (CFO) and Vice President of Accounting to establish and maintain financial policies, internal controls, and procedures that strengthen accountability, efficiency, and compliance across all revenue streams. The Senior Director will play a critical role in the preparation and review of the organization’s audited financial statements , Schedule of Expenditures of Federal Awards , IRS Forms 990 and 990-T , Board and donor financial reports , and ad hoc analysis supporting executive decision-making. The individual will also lead special projects and financial initiatives that drive process improvements, optimize financial systems, and enhance reporting capabilities to meet the evolving needs of internal and external stakeholders. This position oversees a team of up to five direct reports and serves as a key liaison across departments, cultivating a culture of collaboration, accuracy, and service excellence within and beyond the Finance Department Key Responsibilities Oversee and manage the staff responsible for the Center’s contribution and box office accounting and reconciliation processes. Supervise the regular journal transfer from Tessitura of contribution and box office information into the Finance ERP.  Ensure proper controls are in place and operating effectively to record these revenues in compliance with GAAP and to meet management’s internal and external reporting needs.  Collect and organize documentation in support of the proper accounting for transactions.  Resolve all erroneous entries, open items, and reconciliation issues with relevant staff from the Development department in a timely manner, preferably within 30 days. Review and post regular journal entries and supervise preparation of staff reconciliations as a part of the monthly closing procedures. Oversee the monthly accounting of endowment and board designated funds including additions, spend, and changes in the share of endowment investment asset market values. Support administration of the spending policy in keeping with the Investment Policy Statement and Board action. Effectively and efficiently account for the investments of the endowment with external servicer providers, fiduciaries, and/or endowment software.  When required, review new endowment agreements for language, payment schedules, proposed restrictions, and feasibility issues. Track cash due to and from the endowment, and project changes in months ahead.  Perform routine analysis, including calculations, budgets, and projections. Work with programmers to identify activities that meet restricted revenue purposes. Oversee federal and private grant accounting and reporting function staffed by the Senior Grants Accounting Manager who review charges against the grant for allowable and unallowable costs, track the Federal source for allowable costs, work with Programming and Development personnel during pre-Award, Award, Implementation, and Close out phases of the Grant Cycle, maintain the organization’s Grants Administration Architecture (SAM, G5, Grants.gov, etc.), and lead the institution’s annual Indirect Cost Recovery Rate negotiation process. Oversee compliance with the Center’s capitalization policy, maintenance of fixed asset and depreciation subsidiary ledgers, evaluation of repairs and maintenance expense, and support FP&A’s efforts to create and stand up a capital budget.  Manage debt activity and amortization schedules, to include recording all related financial transactions and preparing financial reports. Ensure compliance with all debt related reporting requirements and covenants. Manage compliance with the Treasury Collateral Management and Monitoring regulations and reporting requirements. Lead the Revenues and Special Projects team with and contribute to the annual financial statement preparation and audit, the uniform guidance audit (compliance with Federal regulations), and preparation of the Center’s and its affiliates’ Forms 990 and 990T; financial reports to management, the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. Develop revenue recognition and capitalization policies and procedures and train staff on the above functions as needed. Determine the most optimal methods and procedures on new assignments and coordinate the work of senior accountants or staff accountants as directed by Finance leadership. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in accounting or finance, or an active CPA license is required. Experience: At least 10 years of private or 5 – 7 years of public not-for-profit accounting experience with 5 – 10 years of progressive experience with contributions, endowments, grant compliance, restricted net assets, and tax preparation required.  Performing arts industry experience is a plus. Critical skills: Strong Excel and other Microsoft Office/Teams experience. Good written-oral communication and interpersonal skills; proficiency in use of general ledger applications. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information This position may be required to work odd hours based on internal and external customer needs, including, if necessary, evenings, weekends, holidays, and occasional periods of work beyond normal full-time. Occasional lifting and moving of supplies and files weighing as much as 26 pounds in high or tight spaces. The Kennedy Center’s Finance Function is updating its systems and has devoted substantial resources to see to its completion.  As such, the successful candidate will be a quick study of existing procedures, have a clear understanding of the business purpose of a task, and be able to negotiate old and new systems to facilitate timely and accurate delivery of accounting services.

About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.