Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Graduation from high school or equivalent and four years progressively responsible automotive/heavy equipment maintenance and repair experience including two years of supervisory experience which would include experience assisting in the formulation and/or administration of a budget and other administrative tasks; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position Successful completion of a Level 2 criminal history background investigation prior to employment including finger printing and compliance with Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) requirements throughout the term of employment. Salary Negotiable Depending on Qualifications Position Summary This is responsible technical, supervisory and administrative work in directing fleet management, maintenance and repair of the County fleet in the Department of Public Works. An employee assigned to this classification is responsible for the management of all phases of fleet management, maintenance and repair, including procurement procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Plans, directs and coordinates the comprehensive County fleet management, maintenance, repair and procurement program, develops plans for staffing and technical training, develops and prepares guides, procedures and technical instructions to ensure effective administration and utilization of the County fleet, formulates operating policies and program objectives. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules, issuing instructions and assigning duties, reviewing work, recommending personnel actions, conducting performance reviews, and conducting departmental training and orientation. Directs the maintenance and repair of heavy and special purpose construction equipment, sedans, light, medium, and heavy trucks, rescue and fire equipment and miscellaneous support equipment. Develops recommendations regarding the distribution and utilization of vehicles and equipment. Manages the preparation and administration of contracts related to fleet acquisition, directs the administration of various contracts for sublet repair work, and directs preparation of the annual vehicle and equipment procurement list. Directs a vehicle preventive maintenance program and supervises parts inventory management and control. Assists with the preparation and administration of the fleet management budget. Conducts, surveys and directs the preparation of special, periodic and annual reports. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Comprehensive knowledge of management principles, practices and techniques and methods of organization relating to a fleet operation. Comprehensive knowledge of effective personnel management principles. Extensive knowledge of codes, ordinances, rules and regulations relating to fleet administration. Extensive knowledge of occupational hazards, appropriate safety precautions, and methods of promoting safety among subordinates. Considerable knowledge of construction, assembly and maintenance requirements of diversified automotive equipment. Considerable knowledge of parts inventory management and control. Considerable knowledge of technical characteristics and operations of diversified automotive equipment. Knowledge of techniques, tools and equipment used to determine and accomplish vehicle maintenance and repair. Ability to effectively supervise and coordinate the activities of subordinate supervisors and employees. Ability to conduct research, analyze plans, specifications and other technical material, and draw sound, objective conclusions. Ability to organize and present recommendations effectively, both orally and in writing. Ability to establish and maintain effective working relationships with employees, County officials, vendors, and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, sit, climb or balance, stoop, kneel, crouch or crawl, use hands to finger, handle or feel, reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts, and is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals, outdoor weather conditions, and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Graduation from high school or equivalent and four years progressively responsible automotive/heavy equipment maintenance and repair experience including two years of supervisory experience which would include experience assisting in the formulation and/or administration of a budget and other administrative tasks; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position Successful completion of a Level 2 criminal history background investigation prior to employment including finger printing and compliance with Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) requirements throughout the term of employment. Salary Negotiable Depending on Qualifications Position Summary This is responsible technical, supervisory and administrative work in directing fleet management, maintenance and repair of the County fleet in the Department of Public Works. An employee assigned to this classification is responsible for the management of all phases of fleet management, maintenance and repair, including procurement procedures. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Plans, directs and coordinates the comprehensive County fleet management, maintenance, repair and procurement program, develops plans for staffing and technical training, develops and prepares guides, procedures and technical instructions to ensure effective administration and utilization of the County fleet, formulates operating policies and program objectives. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules, issuing instructions and assigning duties, reviewing work, recommending personnel actions, conducting performance reviews, and conducting departmental training and orientation. Directs the maintenance and repair of heavy and special purpose construction equipment, sedans, light, medium, and heavy trucks, rescue and fire equipment and miscellaneous support equipment. Develops recommendations regarding the distribution and utilization of vehicles and equipment. Manages the preparation and administration of contracts related to fleet acquisition, directs the administration of various contracts for sublet repair work, and directs preparation of the annual vehicle and equipment procurement list. Directs a vehicle preventive maintenance program and supervises parts inventory management and control. Assists with the preparation and administration of the fleet management budget. Conducts, surveys and directs the preparation of special, periodic and annual reports. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Comprehensive knowledge of management principles, practices and techniques and methods of organization relating to a fleet operation. Comprehensive knowledge of effective personnel management principles. Extensive knowledge of codes, ordinances, rules and regulations relating to fleet administration. Extensive knowledge of occupational hazards, appropriate safety precautions, and methods of promoting safety among subordinates. Considerable knowledge of construction, assembly and maintenance requirements of diversified automotive equipment. Considerable knowledge of parts inventory management and control. Considerable knowledge of technical characteristics and operations of diversified automotive equipment. Knowledge of techniques, tools and equipment used to determine and accomplish vehicle maintenance and repair. Ability to effectively supervise and coordinate the activities of subordinate supervisors and employees. Ability to conduct research, analyze plans, specifications and other technical material, and draw sound, objective conclusions. Ability to organize and present recommendations effectively, both orally and in writing. Ability to establish and maintain effective working relationships with employees, County officials, vendors, and the general public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, sit, climb or balance, stoop, kneel, crouch or crawl, use hands to finger, handle or feel, reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts, and is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals, outdoor weather conditions, and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 27, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5f2c85a0b3a379478466de449ffb3d1f
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 27, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-5f2c85a0b3a379478466de449ffb3d1f
Juvenile Department Supervisor (2 vacancies) Job ID: 107087 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. Tentatively, first interviews may be held the week of August 14, 2023, and will be held virtually. WE ENCOURAGE YOU TO PRINT OUT THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. PAY AND BENEFITS Annual Pay Range: $89,538.87 - $120,877.45 Hourly Pay Range: $43.047535 - $58.114158 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in the lives of youth and their families? Do you have experience building collaborative partnerships with youth, families and schools that promote an increased sense of belonging and connection to community? Are you a strong advocate for young people to have equitable access to opportunities? Do you have a commitment to building community relationships to support youth and families in accessing support and services? Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Are you ready to serve as a leader and role model in a fast-paced environment by effectively managing and leading change and innovation? Do you have exceptional organizational skills? Do you believe that all youth are capable of success? If you answered “yes” to the questions above, we want you to join our team as a Juvenile Department Supervisor at Clackamas County. In this role, the primary responsibilities will include management and oversight of programs that provide direct service to youth, both through Juvenile Department employees and contracted service providers, as well as for training and practice improvement projects that are designed to implement systemic change and reduce disparities system, and providing enhanced skills for juvenile department staff and other community partners involved in youth service delivery and/or public safety. This position will supervise daily work activities, provide training, coaching and feedback to assigned staff, as well as schedule, hire, train and evaluate employees. The supervisor has primary responsibility for planning, organizing, directing, and evaluating all components of the services and interventions provided to ensure optimum opportunities are provided to the youth, families and victims served by the Clackamas County Juvenile Department. Additionally, you will have an opportunity to implement, instill, and evaluate evidence-based practices, develop and monitor program policies and procedures, supervise continuous quality improvement of service delivery and coordination, and develop and foster community collaborations. A Juvenile Department Supervisor may be assigned to oversee different department programs and initiatives (or a combination thereof) such as: Juvenile Intake and Assessment Center Program (JIAC): The purpose of the JIAC is to provide a dedicated 24 hours-a-day/365 days a year resource to support youth, where parent and families and other youth serving agencies can call for supports and information, and law enforcement can bring youth in their custody to receive intake, screening, and assessment services that identify and address immediate youth needs and public safety concerns, while also identifying opportunities for prevention, intervention, and a safe release plan that values community connection while prioritizing community, victim, and youth safety. Juvenile Counselors assigned to the JIAC also provide informal supervision and case management to youth outside of the juvenile court process. Positive Youth Development Program: The purpose of the Positive Youth Development Program is to provide skill building, competency development, and restorative engagement services to victims and to youth so they can experience positive change, repair harm, and demonstrate skills to successfully transition to adulthood. Examples of services that may be provided to youth involved with the Juvenile Department include opportunities to earn money to pay restitution through community service work crews, pro-social activities, competency development and skills groups, educational support, job training/work readiness opportunities, and internships. Prevention, Early Intervention & Family Support Program: The purpose of the Prevention, Early Intervention, & Family Support Program is to provide community-based prevention, diversion, system navigation and connection, and family engagement services to youth and families so families receive the support needed to prevent or interrupt further involvement in the juvenile justice system. Court Supervision Services Program: The purpose of the Court Supervision Services Program is to provide intervention, accountability, compliance monitoring, case management, and support services to youth referred to the Department so they can understand the impact of their actions, repair harm, successfully complete supervision, and stop committing offenses. The Juvenile Department seeks to provide an appropriate level of intervention and supervision to youth who have cases pending in Juvenile Court, or those placed on formal court probation while helping to develop natural supports in the communities of youth that will continue beyond their formal involvement with the juvenile justice system. Candidates must be willing to accept assignment that may work across these programs to meet the business needs of the Juvenile Department. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating flexibility, a commitment to teamwork, and leadership skills that will allow us to improve, develop, and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of relevant work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare including: A minimum of three (3) years of work experience directly supervising employees ( Supervisory experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, maintaining confidentiality related to personnel records and issues, as well as performance evaluation and taking corrective action when needed.) A combination of at least four (4) years of lead worker experience and substantial work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare may be considered as a substitution for direct supervisory experience (Lead worker experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, and maintaining confidentiality related to personnel records and issues.) At least three (3) years of case management experience with youth including experience developing case plans, applying evidence based practices, case management principles, and/or managing behavior of youth in the community Experience working with at risk youth At least three (3) years of experience partnering with families to address at-risk behaviors of youth Experience applying the principles of adolescent development Experience applying state laws, rules and regulations related to juvenile justice, child welfare, social services, or criminal justice field Experience applying research to practice in order to improve outcomes for youth and families Experience working with evidence-based practices in juvenile justice, child welfare, social services, or criminal justice Experience applying family engagement principles and practices Experience in collaborative planning, implementation, and quality assurance for a program or initiative, which involves multi-system and community collaborations Knowledge of youth development and family structures, symptoms of physical and mental health conditions, substance abuse; and, methods and techniques used in individual and family counseling Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset individuals Ability to multitask and prioritize projects within time constraints and competing deadlines Strong active/reflective listening skills Knowledge of various methods and commitment to promote and foster a supportive and collaborative work environment Ability to establish and maintain cooperative working relationships and partnerships both internally and externally Ability to build rapport and engage community partners and stakeholders Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Strong independent decision-making, analytical and problem solving skills Possess cultural awareness and the ability to work well with diverse groups of individuals Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Master's degree in criminology, criminal or juvenile justice, psychology, sociology, social work, or a related field Experience working with people of diverse backgrounds, perspectives, and cultures Experience in addressing inequities created by systems and policies that create barriers to the well-being and opportunity for youth that have marginalized identities including youth of color, youth from lower socioeconomic status (SES) families, youth that identify as LGBTQIAA2S+, youth with disabilities Experience using Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, non-binary, gender diverse, gender-nonconforming, queer people, LGBTQIAA2S+ and any other people who identify as members of this community; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners, and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. Engages in Problem Solving by identifying creative options through communication and the analysis of data. Possesses Project Management Competency as evidenced by effectively planning, sequencing, organizing, staffing, directing, and implementing a concept, service, program, practice, or initiative and by utilizing SMART action plans, principles of implementation science, evaluation techniques, and continuous quality improvement processes. Serves as a Change Agent who manages and leads change effectively and supports innovation. Engages in Excellent Communication by effectively and proactively exchanging information with other managers and supervisors, employees, and stakeholders in both verbal and written formats. Builds and Sustains Cooperative Relationships by creating and cultivating relationships to garner support, raise awareness and build community partnerships. Demonstrates Organizational Savvy by exhibiting astuteness about organizational culture and interpersonal relationships with both internal and external groups to identify opportunities of mutual interest and benefit. Exhibits Strategic Adeptness by developing global vision and understanding to achieve organizational goals. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. TYPICAL TASKS Duties may include but are not limited to the following: Assigned oversight of specific program and service delivery areas of responsibilities including but not limited to restorative community-based services, department-wide initiatives, multidisciplinary training partnerships; development and operational programs. Supervises daily work and activities of staff, provide training, coaching and feedback to staff as needed; plan coordinate and schedule work staff (may include a combination of full time, part-time, and temporary staff), including authorization of leave requests. Coordination, planning and monitoring of shift activities, distributes and balances workload among staff -; assures timely accomplishment and completion of assigned work; Provides oversight and consultation for staff work products and assignments; including but not limited to review of notes, case plans, informal and/or formal youth documentation, legal documents, and reports providing coaching and feedback as necessary. Monitors work performed by subordinates in order to meet goals, objectives, and target dates. Maintain essential records, compile and analyze data for evaluation and reporting purposes. Design and implement programs, and prepare formal reports. Participate in staff selection; conduct performance evaluations of assigned staff; devise performance improvement plans; work with employees to address professional development goals. Evaluate operations and activities of assigned responsibilities; serves as member of department management team and participates in the after-hours on-call supervisor rotation. Engages in program planning, implementation; and ongoing oversight; provides oversight and serves as liaison for contracted services providers; coordinates regular staff meetings with other managers and supervisors, provides oversight to consider and resolve operation and functional issues and ongoing communication processes; Oversees staff training related to safety and security, screening and assessment tools, and case management. Recommends policy, protocol, and practice improvements to Management, and is responsible for creating, reviewing and updating of policies. Serves as a liaison to internal and external committees and agencies. Provide department-wide training as assigned. WORKING CONDITIONS Occasional interactions with juveniles that may involve physical contact and/or exposure to hostile attitudes. Participation in Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking. Will be required to serve as a rotational on-call supervisor for the 24/7/365 Juvenile Intake and Assessment Center. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a four-day standard workweek including 10 hours per day: Specific work days and hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. Please Note: Incumbent's schedule may be modified as needed to meet the business, training and/or operational needs of the Juvenile Department. Job responsibilities for this professional position may occasionally require work outside the standard workweek or a workweek in excess of 40 hours. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department is charged with leading, supporting, and monitoring delinquency prevention and intervention, probation, accountability, family and community engagement, treatment, and contracted detention and residential services for delinquent youth in Clackamas County, as well as the operation of a 24-hour Juvenile Intake and Assessment Center. Clackamas County is one of the three Oregon counties that comprise the Portland Metropolitan Region, and is a leader in Oregon in both balanced and restorative justice and in its commitment to continuous efforts to improve the quality of services and programming for justice-involved youth. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths-based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107087&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f0915db32721a04995219abf75899b39
Full Time
Juvenile Department Supervisor (2 vacancies) Job ID: 107087 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. Tentatively, first interviews may be held the week of August 14, 2023, and will be held virtually. WE ENCOURAGE YOU TO PRINT OUT THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. PAY AND BENEFITS Annual Pay Range: $89,538.87 - $120,877.45 Hourly Pay Range: $43.047535 - $58.114158 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time Non-Represented Group 2 County position. Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Do you want to make a difference in the lives of youth and their families? Do you have experience building collaborative partnerships with youth, families and schools that promote an increased sense of belonging and connection to community? Are you a strong advocate for young people to have equitable access to opportunities? Do you have a commitment to building community relationships to support youth and families in accessing support and services? Do you envision yourself in a role that allows you to use your leadership skills to develop and support employees, to foster a collaborative work environment, and to contribute to organizational effectiveness and success? Are you ready to serve as a leader and role model in a fast-paced environment by effectively managing and leading change and innovation? Do you have exceptional organizational skills? Do you believe that all youth are capable of success? If you answered “yes” to the questions above, we want you to join our team as a Juvenile Department Supervisor at Clackamas County. In this role, the primary responsibilities will include management and oversight of programs that provide direct service to youth, both through Juvenile Department employees and contracted service providers, as well as for training and practice improvement projects that are designed to implement systemic change and reduce disparities system, and providing enhanced skills for juvenile department staff and other community partners involved in youth service delivery and/or public safety. This position will supervise daily work activities, provide training, coaching and feedback to assigned staff, as well as schedule, hire, train and evaluate employees. The supervisor has primary responsibility for planning, organizing, directing, and evaluating all components of the services and interventions provided to ensure optimum opportunities are provided to the youth, families and victims served by the Clackamas County Juvenile Department. Additionally, you will have an opportunity to implement, instill, and evaluate evidence-based practices, develop and monitor program policies and procedures, supervise continuous quality improvement of service delivery and coordination, and develop and foster community collaborations. A Juvenile Department Supervisor may be assigned to oversee different department programs and initiatives (or a combination thereof) such as: Juvenile Intake and Assessment Center Program (JIAC): The purpose of the JIAC is to provide a dedicated 24 hours-a-day/365 days a year resource to support youth, where parent and families and other youth serving agencies can call for supports and information, and law enforcement can bring youth in their custody to receive intake, screening, and assessment services that identify and address immediate youth needs and public safety concerns, while also identifying opportunities for prevention, intervention, and a safe release plan that values community connection while prioritizing community, victim, and youth safety. Juvenile Counselors assigned to the JIAC also provide informal supervision and case management to youth outside of the juvenile court process. Positive Youth Development Program: The purpose of the Positive Youth Development Program is to provide skill building, competency development, and restorative engagement services to victims and to youth so they can experience positive change, repair harm, and demonstrate skills to successfully transition to adulthood. Examples of services that may be provided to youth involved with the Juvenile Department include opportunities to earn money to pay restitution through community service work crews, pro-social activities, competency development and skills groups, educational support, job training/work readiness opportunities, and internships. Prevention, Early Intervention & Family Support Program: The purpose of the Prevention, Early Intervention, & Family Support Program is to provide community-based prevention, diversion, system navigation and connection, and family engagement services to youth and families so families receive the support needed to prevent or interrupt further involvement in the juvenile justice system. Court Supervision Services Program: The purpose of the Court Supervision Services Program is to provide intervention, accountability, compliance monitoring, case management, and support services to youth referred to the Department so they can understand the impact of their actions, repair harm, successfully complete supervision, and stop committing offenses. The Juvenile Department seeks to provide an appropriate level of intervention and supervision to youth who have cases pending in Juvenile Court, or those placed on formal court probation while helping to develop natural supports in the communities of youth that will continue beyond their formal involvement with the juvenile justice system. Candidates must be willing to accept assignment that may work across these programs to meet the business needs of the Juvenile Department. We are committed to being an exemplary organization with best practices in providing equitable juvenile justice, family support, intervention, and reformation services to youth, so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. To that end, we are searching for an individual with the highest degree of integrity and professional ethics, who is motivated to promote and foster a collaborative, partnership-focused, respectful, equitable and supportive environment while demonstrating flexibility, a commitment to teamwork, and leadership skills that will allow us to improve, develop, and enhance our operations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of relevant work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare including: A minimum of three (3) years of work experience directly supervising employees ( Supervisory experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, maintaining confidentiality related to personnel records and issues, as well as performance evaluation and taking corrective action when needed.) A combination of at least four (4) years of lead worker experience and substantial work experience in a child/youth-serving or public safety system, such as juvenile justice or child welfare may be considered as a substitution for direct supervisory experience (Lead worker experience is defined as/includes providing daily work direction and/or scheduling, assigning work, checking completed work, training, coaching, and maintaining confidentiality related to personnel records and issues.) At least three (3) years of case management experience with youth including experience developing case plans, applying evidence based practices, case management principles, and/or managing behavior of youth in the community Experience working with at risk youth At least three (3) years of experience partnering with families to address at-risk behaviors of youth Experience applying the principles of adolescent development Experience applying state laws, rules and regulations related to juvenile justice, child welfare, social services, or criminal justice field Experience applying research to practice in order to improve outcomes for youth and families Experience working with evidence-based practices in juvenile justice, child welfare, social services, or criminal justice Experience applying family engagement principles and practices Experience in collaborative planning, implementation, and quality assurance for a program or initiative, which involves multi-system and community collaborations Knowledge of youth development and family structures, symptoms of physical and mental health conditions, substance abuse; and, methods and techniques used in individual and family counseling Strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset individuals Ability to multitask and prioritize projects within time constraints and competing deadlines Strong active/reflective listening skills Knowledge of various methods and commitment to promote and foster a supportive and collaborative work environment Ability to establish and maintain cooperative working relationships and partnerships both internally and externally Ability to build rapport and engage community partners and stakeholders Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Ability to work well independently, as well as having a collaborative, team-oriented approach to work Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances Strong independent decision-making, analytical and problem solving skills Possess cultural awareness and the ability to work well with diverse groups of individuals Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . Preferred Special Qualifications/ Transferrable Skills:* Master's degree in criminology, criminal or juvenile justice, psychology, sociology, social work, or a related field Experience working with people of diverse backgrounds, perspectives, and cultures Experience in addressing inequities created by systems and policies that create barriers to the well-being and opportunity for youth that have marginalized identities including youth of color, youth from lower socioeconomic status (SES) families, youth that identify as LGBTQIAA2S+, youth with disabilities Experience using Microsoft Office applications (i.e. Word, Excel, Outlook, and PowerPoint) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work. Creates a Respectful and Safe Environment by promoting a working environment and culture in which employees and all the youth, families, and victims we serve feel physically and emotionally safe and able to express themselves without repercussion. The ideal candidate is committed to serving diverse populations, and recognizes that all youth, families, and the victims we serve must be treated with dignity and respect, and must not experience discrimination, bias, or a lack of equity in services. These diverse populations include but are not limited to: people of all races, ethnicities, and national origins; lesbian, gay, bisexual, transgender, non-binary, gender diverse, gender-nonconforming, queer people, LGBTQIAA2S+ and any other people who identify as members of this community; individuals with physical or mental disability; people of all ages, religions, genders, political affiliations, veterans, and people of various socio-economic statuses. Leads Employees by providing effective guidance and strategic direction to employees towards meeting the organization's vision, mission and goals. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about youth, families, victims, stakeholders, community partners, and service providers. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with the youth and families the Juvenile Department is entrusted to serve. Engages in Problem Solving by identifying creative options through communication and the analysis of data. Possesses Project Management Competency as evidenced by effectively planning, sequencing, organizing, staffing, directing, and implementing a concept, service, program, practice, or initiative and by utilizing SMART action plans, principles of implementation science, evaluation techniques, and continuous quality improvement processes. Serves as a Change Agent who manages and leads change effectively and supports innovation. Engages in Excellent Communication by effectively and proactively exchanging information with other managers and supervisors, employees, and stakeholders in both verbal and written formats. Builds and Sustains Cooperative Relationships by creating and cultivating relationships to garner support, raise awareness and build community partnerships. Demonstrates Organizational Savvy by exhibiting astuteness about organizational culture and interpersonal relationships with both internal and external groups to identify opportunities of mutual interest and benefit. Exhibits Strategic Adeptness by developing global vision and understanding to achieve organizational goals. Engages in Self-Management as evidenced by the individual's ability to manage and continually improve the individual's own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks and personnel. TYPICAL TASKS Duties may include but are not limited to the following: Assigned oversight of specific program and service delivery areas of responsibilities including but not limited to restorative community-based services, department-wide initiatives, multidisciplinary training partnerships; development and operational programs. Supervises daily work and activities of staff, provide training, coaching and feedback to staff as needed; plan coordinate and schedule work staff (may include a combination of full time, part-time, and temporary staff), including authorization of leave requests. Coordination, planning and monitoring of shift activities, distributes and balances workload among staff -; assures timely accomplishment and completion of assigned work; Provides oversight and consultation for staff work products and assignments; including but not limited to review of notes, case plans, informal and/or formal youth documentation, legal documents, and reports providing coaching and feedback as necessary. Monitors work performed by subordinates in order to meet goals, objectives, and target dates. Maintain essential records, compile and analyze data for evaluation and reporting purposes. Design and implement programs, and prepare formal reports. Participate in staff selection; conduct performance evaluations of assigned staff; devise performance improvement plans; work with employees to address professional development goals. Evaluate operations and activities of assigned responsibilities; serves as member of department management team and participates in the after-hours on-call supervisor rotation. Engages in program planning, implementation; and ongoing oversight; provides oversight and serves as liaison for contracted services providers; coordinates regular staff meetings with other managers and supervisors, provides oversight to consider and resolve operation and functional issues and ongoing communication processes; Oversees staff training related to safety and security, screening and assessment tools, and case management. Recommends policy, protocol, and practice improvements to Management, and is responsible for creating, reviewing and updating of policies. Serves as a liaison to internal and external committees and agencies. Provide department-wide training as assigned. WORKING CONDITIONS Occasional interactions with juveniles that may involve physical contact and/or exposure to hostile attitudes. Participation in Defensive Tactics training and its use involve controlled defensive and offensive body movements including standing, twisting, bending, balancing, pushing, swinging, blocking, parrying and striking. Will be required to serve as a rotational on-call supervisor for the 24/7/365 Juvenile Intake and Assessment Center. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a four-day standard workweek including 10 hours per day: Specific work days and hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location. Please Note: Incumbent's schedule may be modified as needed to meet the business, training and/or operational needs of the Juvenile Department. Job responsibilities for this professional position may occasionally require work outside the standard workweek or a workweek in excess of 40 hours. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Juvenile Department is charged with leading, supporting, and monitoring delinquency prevention and intervention, probation, accountability, family and community engagement, treatment, and contracted detention and residential services for delinquent youth in Clackamas County, as well as the operation of a 24-hour Juvenile Intake and Assessment Center. Clackamas County is one of the three Oregon counties that comprise the Portland Metropolitan Region, and is a leader in Oregon in both balanced and restorative justice and in its commitment to continuous efforts to improve the quality of services and programming for justice-involved youth. Its three-fold purpose is to hold juveniles accountable, protect public safety and provide intervention services directed at reforming the youth's conduct. The Juvenile Department's programs are designed to have the youth restore the losses that they have imposed upon victims and the community at large. We accomplish this by using a strengths-based case management approach and by providing opportunities to positively connect the youth in the community. Mission Statement The mission of the Clackamas County Juvenile Department is to provide equitable juvenile justice, family support, intervention, and reformation services to youth so they can repair harm to victims, experience positive change, and contribute to a safe, healthy and secure community. Values Integrity, Collaboration, and Excellence Guiding Principles To honor diversity and to treat all persons with respect. To involve youth, families, and community partners in creating an effective and responsive department. To strive to be innovative leaders in the field of juvenile justice. To incorporate evidence based practices in our work with youth and families. To honor victim's rights and interests throughout all phases of the justice system; To invite victim's participation in determining how to meaningfully address harm. To provide opportunities for youth to repair harm to victims and communities. To engage youth to have positive involvement in their communities. To foster open communication and team work in a supportive work environment. To demonstrate ethical and honest behavior in all that we do. Learn more about the Clackamas County Juvenile Department APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107087&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f0915db32721a04995219abf75899b39
Bilingual Case Manager (Zero Suicide Program) Job ID: 107069 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023 . Bilingual required positions receive an additional 5% compensation Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month NEW BENEFIT EFFECTIVE JULY 1, 2023 - Eligible newly hired employeess will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you will have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers - Behavioral Health Clinics is looking for a Bilingual (English/Spanish) Case Manager to work as part of our Integrated Primary Health Care Team on the Zero Suicide Program at our primary Sunnyside Oregon location. This position will be providing case management services for patients and their families aged 24 and younger who are experiencing moderate to high risk for suicide and support the work of the current Zero Suicide Team. The position will include working in a primary health care setting, coordinating with medical providers, in-home visits, and transporting individuals as part of a service delivery model. The Zero Suicide Case Manager will be responsible for coordination of care, referral to support services & linkage to resources, support during transitions of care, and ensuring appropriate follow up for each patient. The overall goal and purpose is to eliminate suicide attempts and deaths among patients served at Clackamas County Health System (CCHS) and raise awareness of suicide prevention in the larger community. We are looking for an energetic, resourceful, warm, and empathic individual who works well independently and as part of a team. The individual must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. Candidates will have experience working with the target patient population and in suicide prevention and care. The most successful candidates will have a background in providing direct services to individuals identified at risk of suicide, including support in managing their suicide care plan, working closely with care teams and coordination of care with other providers and community resources. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience At least one (1) year of experience working with the target population (youth aged 12-24) Bilingual skills (Spanish/English) Excellent interpersonal communication skills Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* At least one (1) year of experience in a role working in suicide prevention and care with youth aged individuals (ages 12-24) At least one (1) year of experience working in a primary care or behavioral health care setting Two (2) or more years of relevant experience in case management or a comparable function One (1) or more year's experience working with the target population (youth aged 12-24) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Conducts interviews with clients/patients and collects critical information necessary to complete comprehensive assessments, for both mental health and substance abuse disorders that include psychosocial, developmental, financial and physical factors, substance abuse history, trauma history, diagnosis and mental status; evaluates functional impairment of consumers. Completes the client level of care tool as part of the evaluation process. Develops and implements treatment plans; determines appropriate treatment, skills training and care service needs; matches student needs with potential services and resources. Refers clients to other internal/external providers to match service needs. Monitors client progress during treatment. Writes treatment progress notes and maintains electronic and paper case records in accordance with OARs and agency procedures; completes program related assignments as required. Coordinates with resources, internal and external health care providers and social service personnel to obtain services for clients/patients or to participate in problem solving. Meet with community agencies as needed to coordinate care and meet client needs. Coordinates and consults on the client's behalf with family, providers, public and private agencies, law enforcement agencies, justice systems, schools and other to maximize treatment goals; responds to emergencies and negotiates resolution of problems. Provides individual, group, and family interventions to clients and significant family members in accordance with the treatment plan to meet the treatment needs of the client. Works closely with other agency providers, such as physicians, psychiatrists, therapists, and case managers to evaluate, treat, plan with clients for appropriate care. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107069&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-95d1b611629be24c9d6b4d6acfd195a7
Full Time
Bilingual Case Manager (Zero Suicide Program) Job ID: 107069 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023 . Bilingual required positions receive an additional 5% compensation Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month NEW BENEFIT EFFECTIVE JULY 1, 2023 - Eligible newly hired employeess will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you will have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County Health Centers - Behavioral Health Clinics is looking for a Bilingual (English/Spanish) Case Manager to work as part of our Integrated Primary Health Care Team on the Zero Suicide Program at our primary Sunnyside Oregon location. This position will be providing case management services for patients and their families aged 24 and younger who are experiencing moderate to high risk for suicide and support the work of the current Zero Suicide Team. The position will include working in a primary health care setting, coordinating with medical providers, in-home visits, and transporting individuals as part of a service delivery model. The Zero Suicide Case Manager will be responsible for coordination of care, referral to support services & linkage to resources, support during transitions of care, and ensuring appropriate follow up for each patient. The overall goal and purpose is to eliminate suicide attempts and deaths among patients served at Clackamas County Health System (CCHS) and raise awareness of suicide prevention in the larger community. We are looking for an energetic, resourceful, warm, and empathic individual who works well independently and as part of a team. The individual must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. Candidates will have experience working with the target patient population and in suicide prevention and care. The most successful candidates will have a background in providing direct services to individuals identified at risk of suicide, including support in managing their suicide care plan, working closely with care teams and coordination of care with other providers and community resources. Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; or (b) A combination of at least three years relevant work, education, training or experience. Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP. A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience At least one (1) year of experience working with the target population (youth aged 12-24) Bilingual skills (Spanish/English) Excellent interpersonal communication skills Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* At least one (1) year of experience in a role working in suicide prevention and care with youth aged individuals (ages 12-24) At least one (1) year of experience working in a primary care or behavioral health care setting Two (2) or more years of relevant experience in case management or a comparable function One (1) or more year's experience working with the target population (youth aged 12-24) *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Conducts interviews with clients/patients and collects critical information necessary to complete comprehensive assessments, for both mental health and substance abuse disorders that include psychosocial, developmental, financial and physical factors, substance abuse history, trauma history, diagnosis and mental status; evaluates functional impairment of consumers. Completes the client level of care tool as part of the evaluation process. Develops and implements treatment plans; determines appropriate treatment, skills training and care service needs; matches student needs with potential services and resources. Refers clients to other internal/external providers to match service needs. Monitors client progress during treatment. Writes treatment progress notes and maintains electronic and paper case records in accordance with OARs and agency procedures; completes program related assignments as required. Coordinates with resources, internal and external health care providers and social service personnel to obtain services for clients/patients or to participate in problem solving. Meet with community agencies as needed to coordinate care and meet client needs. Coordinates and consults on the client's behalf with family, providers, public and private agencies, law enforcement agencies, justice systems, schools and other to maximize treatment goals; responds to emergencies and negotiates resolution of problems. Provides individual, group, and family interventions to clients and significant family members in accordance with the treatment plan to meet the treatment needs of the client. Works closely with other agency providers, such as physicians, psychiatrists, therapists, and case managers to evaluate, treat, plan with clients for appropriate care. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, Recruiter JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107069&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-95d1b611629be24c9d6b4d6acfd195a7
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 13, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1b7805a728beaa49a6fa9442a1ebae87
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE CLOSE DATE UPDATE as of Thursday, June 22, 2023: This position has been extended and will remain open until filled. Next application review date will be Thursday, July 13, 2023 and weekly thereafter. We reserve the right to close this recruitment at any time on of after that date. PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-1b7805a728beaa49a6fa9442a1ebae87
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023 . PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-daa4611b9747ed42858f046d8d05fcea
Full Time
Bilingual Case Manager (Health Centers) Job ID: 107014 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: S ervice Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21, 2023 . PAY AND BENEFITS Clackamas County is committed to offering a high-quality benefits package to support employees and their families. Case Manager Salary Range Annual Pay Range: $54,882.10 - $69,154.62 Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Bilingual Spanish/English skills are required for this position. An additional 5% of base compensation is added to pay. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is seeking a Bilingual (English/Spanish) Case Manager to address client needs and to provide support to the Mental Health and Substance Use Disorder Teams. This position will be providing case management services for adults with significant mental health and substance use issues. We are looking for an energetic, resourceful, warm and empathic individual who works well independently and as part of a team. The incumbent must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. The position will include in home visits and transporting individuals as part of a service delivery model. Required Minimum Qualifications/ Transferrable Skills:* Per the Oregon Health Authority, ( OAR 333-091-1010 & OAR 333-019-1030 ), this position is subject to the mandatory COVID-19 vaccine requirement. Prior to the start of employment, the selected candidate must provide proof of full vaccination or have an approved medical or religious exception in place with the County as a qualification of employment.A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) and education that would likely provide the required knowledge and skills, may substitute for the required years of experience. Must be a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) According to OAR 309-032-1505 (104), a "Qualified Mental Health Associate (QMHA)” means a person delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: (a) Bachelor's degree in a behavioral sciences field; OR (b) A combination of at least three (3) years of relevant work, education, training or experience Additionally, OAR 309-032-1520 (2)(e) defines minimum competencies for QMHAs as follows: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP). A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience. Fluent in Spanish/English, both oral and written Experience in assessing client needs and developing treatment plans Effective written and oral communication skills Must maintain a Basic Life Support (BLS) certificate Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working within a multi-disciplinary treatment team Experience with Medicaid compliant charting and documentation, including the applicable laws, rules and regulations Meet the state requirements for a substance abuse treatment provider *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS: Duties may include but are not limited to the following: Provides care coordination services to adult consumers, and sometimes families, with mental health and/or addiction issues. Including developing and coordinating resources to provide consumers with referrals and connections to appropriate resources and providers to meet identified treatment objectives; monitors client progress and ensures treatment plans are carried out; visits clients in clinic settings, the community, homes, hospitals and residential care facilities; notes changes in mental/physical condition and deficiency in care being provided; reports abuse and neglect complaints; provides safely planning as needed; assists in discharge planning. Provides services in coordination with psychiatric prescribers, primary care physicians, nurses and insurance companies to keep client stable to and to assist in transitioning services to and with other providers. Conducts interviews with patients, relatives, and other individuals, as well as other agency treatment personnel and collects critical information necessary to provide appropriate treatment; develops and implements treatment plans; determines appropriate treatment, training and care service needs. Refers clients to other internal providers as assigned. Maintains electronic case records in accordance with OARs and Agency procedures; develops, submits and modifies necessary documentation and completes program related assignments as required. Provides counseling, training and support to clients, families and providers in an empathic manner and can include services in regard to placement and treatment plan choices, personal goals, daily living skills, financial planning, vocational and job readiness and medication management. It also includes facilitating groups and providing skills training, case consultation and case management services. Coordinates with internal and external health care providers and social service personnel to obtain services for consumers or to participate in problem solving; consult with other staff as assigned; meet with community agencies as assigned to coordinate care and meet client needs Advocates for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools and others; responds to emergencies and negotiates resolution of problems. REQUIRED KNOWLEDGE AND SKILLS Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs. Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology. Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment. WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jimmy Henry, HR Recruitment Analyst JHenry@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107014&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-daa4611b9747ed42858f046d8d05fcea
Case Manager (Developmental Disabilities) (multiple positions) Job ID: 107035 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, June 20, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Developmental Disabilities Program, our commitment to equity and inclusion, or how to navigate the application process? Please consider joining an upcoming virtual information session to learn more about this great program and the work done at Clackamas County Social Services. To join an information session, please click on one of the following links: Case Manager (Developmental Disabilities) Info Session - Tuesday, June 6th from 12-1 pm (PST) Case Manager (Developmental Disabilities) Info Session - Wednesday, June 14th from 12-1 pm (PST) PAY AND BENEFITS Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is seeking new team members to join the Developmental Disabilities Services Program on the Children's Team and Adult Residential Team. Case Managers working in this program manage community-based services by providing case management, crisis intervention, residential and in-home services to Clackamas County adults and children with intellectual and developmental disabilities. Case managers in this position are responsible for authorizing and monitoring Medicaid payment for services. Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We are looking to fill multiple positions. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team. Required Minimum Qualifications/ Transferrable Skills:* Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040 a) A bachelor's degree in behavioral science, social science, or a closely related field; OR b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing. At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee. At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities) Experience in collaborating with community agencies, organizations or law enforcement Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Provide case management services with a focus on equity, diversity, and inclusion, aligning with Clackamas County core values. Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews. Enter assessment information into ODDS approved database system. Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services. Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers. Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services. Respond to emergency situations as appropriate. This may mean responding for outreach purposes in the event of a natural disaster, or crisis outside of typical work hours. Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others. Maintain knowledge of laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers. Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines. REQUIRED KNOWLEDGE AND SKILLS ABILITY TO: Think outside the box, problem solve, and use critical thinking skills to obtain information from others to identify issues or problems and make recommendations for a resolution; adapt your verbal and written communication style based on the audience's communication style/needs and the information being shared; act as a liaison and facilitate difficult conversations between interested groups such as partners, case management offices, providers, internal staff, etc.; explore creative alternatives to established supports for people with Intellectual/Developmental Disabilities; complete multiple processes and procedures within set time frames and guidelines. SKILL TO: Provide equitable, trauma-informed, person-centered service,; gather information through research and interviews with applicants, customers, families, care providers and others; develop and implement appropriate service plans for customers with diverse needs and diverse settings based on assessment and customer requests; identify community/customer needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; recommend expenditure of public funds in compliance with guidelines; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report. KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA; Oregon's intellectual and developmental disabilities options and awareness of the different provider type options. WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications: The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated. This application includes Supplemental Questions. All questions should be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the questions are not answered, your application may be inactivated and you will not receive further consideration for the position. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107035&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-c008a87232c7034eaab101ec5c790d3a
Full Time
Case Manager (Developmental Disabilities) (multiple positions) Job ID: 107035 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, June 20, 2023 . INFORMATION SESSION: Would you like to learn more about this opportunity, working in the Developmental Disabilities Program, our commitment to equity and inclusion, or how to navigate the application process? Please consider joining an upcoming virtual information session to learn more about this great program and the work done at Clackamas County Social Services. To join an information session, please click on one of the following links: Case Manager (Developmental Disabilities) Info Session - Tuesday, June 6th from 12-1 pm (PST) Case Manager (Developmental Disabilities) Info Session - Wednesday, June 14th from 12-1 pm (PST) PAY AND BENEFITS Hourly Pay Range: $26.385626 - $33.247415 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Social Services Division is seeking new team members to join the Developmental Disabilities Services Program on the Children's Team and Adult Residential Team. Case Managers working in this program manage community-based services by providing case management, crisis intervention, residential and in-home services to Clackamas County adults and children with intellectual and developmental disabilities. Case managers in this position are responsible for authorizing and monitoring Medicaid payment for services. Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve. If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We are looking to fill multiple positions. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team. Required Minimum Qualifications/ Transferrable Skills:* Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040 a) A bachelor's degree in behavioral science, social science, or a closely related field; OR b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing. At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee. At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities) Experience in collaborating with community agencies, organizations or law enforcement Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy . We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Provide case management services with a focus on equity, diversity, and inclusion, aligning with Clackamas County core values. Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews. Enter assessment information into ODDS approved database system. Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services. Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers. Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services. Respond to emergency situations as appropriate. This may mean responding for outreach purposes in the event of a natural disaster, or crisis outside of typical work hours. Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others. Maintain knowledge of laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers. Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines. REQUIRED KNOWLEDGE AND SKILLS ABILITY TO: Think outside the box, problem solve, and use critical thinking skills to obtain information from others to identify issues or problems and make recommendations for a resolution; adapt your verbal and written communication style based on the audience's communication style/needs and the information being shared; act as a liaison and facilitate difficult conversations between interested groups such as partners, case management offices, providers, internal staff, etc.; explore creative alternatives to established supports for people with Intellectual/Developmental Disabilities; complete multiple processes and procedures within set time frames and guidelines. SKILL TO: Provide equitable, trauma-informed, person-centered service,; gather information through research and interviews with applicants, customers, families, care providers and others; develop and implement appropriate service plans for customers with diverse needs and diverse settings based on assessment and customer requests; identify community/customer needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; recommend expenditure of public funds in compliance with guidelines; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report. KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA; Oregon's intellectual and developmental disabilities options and awareness of the different provider type options. WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off): Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County. Social Services is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Social Services APPLICATION PROCESS Clackamas County only accepts online applications: The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated. This application includes Supplemental Questions. All questions should be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the questions are not answered, your application may be inactivated and you will not receive further consideration for the position. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities. RECRUITING QUESTIONS? Kelly Schaefer, Recruiter KSchaefer@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107035&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-c008a87232c7034eaab101ec5c790d3a