Bilingual Case Manager (Zero Suicide Program)

Bilingual Case Manager (Zero Suicide Program)

Job ID: 107069
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE.

IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE.



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023.


PAY AND BENEFITS

Clackamas County is committed to offering a high-quality benefits package to support employees and their families.

Case Manager

Annual Pay Range: $54,882.10 - $69,154.62

Hourly Pay Range: $26.385626 - $33.247415

• 
  The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023.
  
• 
  Bilingual required positions receive an additional 5% compensation
  
• 
  Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
  

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
  • NEW BENEFIT EFFECTIVE JULY 1, 2023 - Eligible newly hired employeess will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you will have access to vacation time at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Clackamas County Health Centers - Behavioral Health Clinics is looking for a Bilingual (English/Spanish) Case Manager to work as part of our Integrated Primary Health Care Team on the Zero Suicide Program at our primary Sunnyside Oregon location. This position will be providing case management services for patients and their families aged 24 and younger who are experiencing moderate to high risk for suicide and support the work of the current Zero Suicide Team. The position will include working in a primary health care setting, coordinating with medical providers, in-home visits, and transporting individuals as part of a service delivery model.

The Zero Suicide Case Manager will be responsible for coordination of care, referral to support services & linkage to resources, support during transitions of care, and ensuring appropriate follow up for each patient. The overall goal and purpose is to eliminate suicide attempts and deaths among patients served at Clackamas County Health System (CCHS) and raise awareness of suicide prevention in the larger community.

We are looking for an energetic, resourceful, warm, and empathic individual who works well independently and as part of a team. The individual must have an excellent ability to interact with a diverse client base while maintaining professionalism in a stressful environment. Candidates will have experience working with the target patient population and in suicide prevention and care. The most successful candidates will have a background in providing direct services to individuals identified at risk of suicide, including support in managing their suicide care plan, working closely with care teams and coordination of care with other providers and community resources.

Successful applicants will have a strong commitment to providing equitable services to the community and supporting Clackamas County's commitment to equity, inclusion, and diversity. Additionally, they will have an anti-racist lens, have completed some personal reflection and growth in their own equity journey, have a strong commitment to providing equitable services to the community, foster an open and productive environment, and demonstrate sensitivity to and respect for the diverse populations we serve. You will be expected to participate in and support increased diversity and equity within our team, clinic, and county.

Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience.

Required Minimum Qualifications/ Transferrable Skills:*

• Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO)

A Qualified Mental Health Associate (QMHA) means a person delivering services under the direct supervision of a Qualified Mental Health Profession (QMHP) and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:

(a) Bachelor's degree in a behavioral sciences field; or

(b) A combination of at least three years relevant work, education, training or experience.

Additionally, QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP.

• A minimum of two (2) years of relevant experience in case management or a comparable function. Any combination of relevant experience (paid or unpaid) that would likely provide the required knowledge and skills, may substitute for the required years of experience
• At least one (1) year of experience working with the target population (youth aged 12-24)
• Bilingual skills (Spanish/English)
• Excellent interpersonal communication skills
• Demonstrated commitment and experience advancing equity and diversity in a workplace or community setting
• Must maintain a Basic Life Support (BLS) certificate
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Preferred Special Qualifications/ Transferrable Skills:*

• At least one (1) year of experience in a role working in suicide prevention and care with youth aged individuals (ages 12-24)
• At least one (1) year of experience working in a primary care or behavioral health care setting
• Two (2) or more years of relevant experience in case management or a comparable function
• One (1) or more year's experience working with the target population (youth aged 12-24)

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

Duties may include but are not limited to the following:

• Conducts interviews with clients/patients and collects critical information necessary to complete comprehensive assessments, for both mental health and substance abuse disorders that include psychosocial, developmental, financial and physical factors, substance abuse history, trauma history, diagnosis and mental status; evaluates functional impairment of consumers. Completes the client level of care tool as part of the evaluation process.
• Develops and implements treatment plans; determines appropriate treatment, skills training and care service needs; matches student needs with potential services and resources. Refers clients to other internal/external providers to match service needs.
• Monitors client progress during treatment. Writes treatment progress notes and maintains electronic and paper case records in accordance with OARs and agency procedures; completes program related assignments as required.
• Coordinates with resources, internal and external health care providers and social service personnel to obtain services for clients/patients or to participate in problem solving. Meet with community agencies as needed to coordinate care and meet client needs.
• Coordinates and consults on the client's behalf with family, providers, public and private agencies, law enforcement agencies, justice systems, schools and other to maximize treatment goals; responds to emergencies and negotiates resolution of problems.
• Provides individual, group, and family interventions to clients and significant family members in accordance with the treatment plan to meet the treatment needs of the client.
• Works closely with other agency providers, such as physicians, psychiatrists, therapists, and case managers to evaluate, treat, plan with clients for appropriate care.

REQUIRED KNOWLEDGE AND SKILLS

Working knowledge of: Methods and techniques of case management; social, health care, financial and other community resources and agencies; principles and techniques of interviewing, counseling and crisis intervention; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques human development and behavior in assigned area, such as geriatrics, physical disabilities, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs.

Some knowledge of: Policies and procedures related to protective services, including client rights, hearings procedures and legal terminology; laws, rules and regulations applicable to involuntary commitment, protective services, guardianship, conservatorship, informed medical consent, confidentiality, and facility certification and regulation; medical criteria for levels of care, disease processes and medical terminology.

Skill to: Gather information through research and interviews with applicants, clients, families, care providers and others; apply comprehensive social service evaluation and assessment methods; develop and implement appropriate case plans for clients with diverse needs and diverse settings; identify community/client needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; analyze relevant data and authorize expenditure of public funds in compliance with guidelines; compute payments for clients/program related expenses; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain effective working relationships with clients, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment.


WORK SCHEDULE

This position works 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.


EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion


ABOUT THE DEPARTMENT

Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.

We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.

Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas Health Centers.


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS?

Jimmy Henry, Recruiter
JHenry@clackamas.us


To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107069&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



jeid-95d1b611629be24c9d6b4d6acfd195a7