Case Manager (Developmental Disabilities) (multiple positions)

Case Manager (Developmental Disabilities) (multiple positions)

Job ID: 107035
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Tuesday, June 20, 2023.

INFORMATION SESSION:

Would you like to learn more about this opportunity, working in the Developmental Disabilities Program, our commitment to equity and inclusion, or how to navigate the application process? Please consider joining an upcoming virtual information session to learn more about this great program and the work done at Clackamas County Social Services. To join an information session, please click on one of the following links:

• Case Manager (Developmental Disabilities) Info Session - Tuesday, June 6th from 12-1 pm (PST)
• Case Manager (Developmental Disabilities) Info Session - Wednesday, June 14th from 12-1 pm (PST)

PAY AND BENEFITS

Hourly Pay Range: $26.385626 - $33.247415

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Clackamas County's Social Services Division is seeking new team members to join the Developmental Disabilities Services Program on the Children's Team and Adult Residential Team.

Case Managers working in this program manage community-based services by providing case management, crisis intervention, residential and in-home services to Clackamas County adults and children with intellectual and developmental disabilities. Case managers in this position are responsible for authorizing and monitoring Medicaid payment for services.

Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience
Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve.

If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work. We are looking to fill multiple positions.

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team.

Required Minimum Qualifications/ Transferrable Skills:*

• Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411-320-0030 and 411-415-0040

a) A bachelor's degree in behavioral science, social science, or a closely related field; OR

b) A bachelor's degree in any field and one year of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

c) An associate's degree in a behavioral science, social science, or a closely related field and two years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR

d) Three (3) years of human services related experience, such as work providing assistance to people and groups with issues, such as economical disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing.

• At least 1 year of current (within past 4 years) experience with Intellectual and Developmental Disabilities services
• At least 1 year of experience providing case management services such as developing individual service plans, safety plans, skill training plans and conducting client assessments
• At least 1 year of experience conducting comprehensive assessments of client needs as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
• At least 1 year of experience monitoring client progress and ensuring service plans are carried out. (This may involve visiting clients in homes, hospitals and/or residential care facilities)
• Experience in collaborating with community agencies, organizations or law enforcement
• Thorough knowledge of federal and state regulations that define the requirements and responsibilities for case management and corresponding services in order to assist the developmentally disabled populations
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check and reports of substantiated abuse
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.

We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions.

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

• Provide case management services with a focus on equity, diversity, and inclusion, aligning with Clackamas County core values.
• Conduct State of Oregon approved Needs Assessments (ONA) for individual accessing Waiver and K-Plan services, per Oregon Office of Developmental Disabilities Services (ODDS) Policy and OAR, including in-person assessment interviews with individuals in service and relevant respondents, and file reviews. Enter assessment information into ODDS approved database system.
• Screen individual cases to assess needs, determine eligibility, develop and monitor service plans, provide information and referral services.
• Prepare and maintain case records; utilize various case management systems; provide collegial casework consultations, maintain effective relationships with community partners and administrators; documentation in appropriate format of all contacts regarding consumers.
• Organize, attend and lead consumer Individualized Service Plan (ISP) meetings to include the review of consumer services.
• Respond to emergency situations as appropriate. This may mean responding for outreach purposes in the event of a natural disaster, or crisis outside of typical work hours.
• Advocate for clients with family, providers, public and private agencies, law enforcement agencies, justice system, schools, child welfare, and others.
• Maintain knowledge of laws, regulations, programs, eligibility criteria, payment methodology, reporting requirements and resources affecting people with developmental disabilities, review, update, initiate and terminate Title XIX Waivers.
• Authorize and monitor Medicaid payment for goods and services using prescribed rules and expenditure guidelines.

REQUIRED KNOWLEDGE AND SKILLS

ABILITY TO: Think outside the box, problem solve, and use critical thinking skills to obtain information from others to identify issues or problems and make recommendations for a resolution; adapt your verbal and written communication style based on the audience's communication style/needs and the information being shared; act as a liaison and facilitate difficult conversations between interested groups such as partners, case management offices, providers, internal staff, etc.; explore creative alternatives to established supports for people with Intellectual/Developmental Disabilities; complete multiple processes and procedures within set time frames and guidelines.

SKILL TO: Provide equitable, trauma-informed, person-centered service,; gather information through research and interviews with applicants, customers, families, care providers and others; develop and implement appropriate service plans for customers with diverse needs and diverse settings based on assessment and customer requests; identify community/customer needs and develop programs and resources to meet those needs; interpret and apply federal, state and local laws, rules, regulations and policies; recommend expenditure of public funds in compliance with guidelines; maintain accurate and concise records; communicate effectively, both orally and in writing; establish and maintain cooperative working relationships with customers, families, care providers, community resources, other public and private agencies and County employees; operate computer software and other office equipment; recognize abuse and neglect and how to report.

KNOWLEDGE OF: Oregon Administrative Rules governing developmental disabilities services; serious emotional and behavioral disorders in all populations, and common medical, functional and behavioral effects; medical criteria for levels of care and medical terminology; informed consent, confidentiality and HIPAA; Oregon's intellectual and developmental disabilities options and awareness of the different provider type options.

WORKING KNOWLEDGE OF: Methods and techniques of case management; equity, diversity & inclusion, trauma informed practices, health care, community resources and agencies; principles and techniques of interviewing; laws, rules and regulations applicable to government programs and funding guidelines, including Title XIX; principles and techniques of child and adolescent development and behavior, developmental disabilities, chronic mental illness, drug and alcohol abuse, or economically disadvantaged; office equipment, including personal computers and software programs; when and how to offer protective services to customers.


WORK SCHEDULE

This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off):

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas County Social Services


APPLICATION PROCESS

Clackamas County only accepts online applications:

• The content of your application, including employment history, must validate your answers to all the questions (both multiple choice and supplemental) or your application may be inactivated.
• This application includes Supplemental Questions. All questions should be answered with accuracy and cover all information asked. Please do not cut and paste your resume as a response to these questions. If the questions are not answered, your application may be inactivated and you will not receive further consideration for the position.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


OTHER INFORMATION

Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.


RECRUITING QUESTIONS?

Kelly Schaefer, Recruiter
KSchaefer@clackamas.us


To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107035&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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