Digital Transformation Manager
Valley Water
Salary: $165,942.40 - $211,952.00 Annually
Job Type: Full-Time
Job Number: 01965-E
Location: CA, CA
Department: Information Technology
Closing: 3/1/2026 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview:
The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.
This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.
The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
Customer Service & Stakeholder Support
• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.
Helpdesk Oversight & management
• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.
Information Governance & Risk Management
• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.
Automation & Digital Transformation
• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.
Reference Library & Records Management
• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media.
Public Records & Legal Compliance
• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required.
Leadership & Administration
• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.
Ideal Skills and Abilities:
• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.
Ideal Knowledge:
• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.
Required License or Certificate
To review the Job Description, please click https://tinyurl.com/23c8u66x
Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6936060
Full Time
Digital Transformation Manager
Valley Water
Salary: $165,942.40 - $211,952.00 Annually
Job Type: Full-Time
Job Number: 01965-E
Location: CA, CA
Department: Information Technology
Closing: 3/1/2026 11:59 PM Pacific
Description
Valley Water is searching for top-tier candidates to fill this exciting opportunity. Internal candidates will get first consideration.
Overview:
The Records and Library Manager oversees the organization, preservation, accessibility, and governance of Valley Water's records and reference library collections, with a strong emphasis on responsive, high-quality customer service. This position serves as a key service partner to internal departments, legal counsel, external agencies, and the public by ensuring timely, accurate, and professional access to information.
This role balances regulatory compliance and information governance with a service-oriented approach that prioritizes clear communication, transparency, and collaboration. The Records and Library Manager plays a critical role in supporting Valley Water operations, legal needs, and public trust through effective records stewardship and customer-focused service delivery.
The selected candidate will manage the Reference Library containing critical documents, designs, drawings, and historical records relied upon for legal, design, operational, and informational purposes. The role also oversees more than 11,000 boxes of archived materials stored off-site and assumes leadership of customer service functions pertaining to the assigned unit. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
Customer Service & Stakeholder Support
• Serve as a primary point of contact for internal staff, legal counsel, external agencies, and the public seeking records and information. • Deliver timely, accurate, and courteous responses to Public Records Act requests and internal information requests. • Establish service standards, workflows, and performance metrics to ensure a consistent, customer-focused experience. • Provide guidance and education to departments and requestors regarding records availability, processes, timelines, and legal requirements.
Helpdesk Oversight & management
• Assume leadership of the enterprise helpdesk function supporting Records, Library, and all IT-related service requests and incidents. • Direct daily helpdesk operations, including call intake, ticket lifecycle management, escalation protocols, and resolution workflows. • Establish and manage structured triage processes to ensure accurate prioritization, categorization, and routing of incidents and service requests based on business impact and urgency. • Oversee call queue management to optimize workload distribution, minimize backlog, and maintain service level targets. • Define, monitor, and report on helpdesk Key Performance Indicators (KPIs), including but not limited to: • Average speed to answer • Call response times • Abandonment rates • First-call resolution rate • Ticket aging and backlog metrics • SLA compliance • Customer satisfaction scores
• Implement call avoidance and demand management strategies, including knowledge base development, self-service enablement, training, and proactive communications to reduce recurring incidents. • Ensure accurate documentation, ticket auditing, and reporting to support compliance, records retention, and information governance requirements. • Continuously evaluate service performance trends and implement process improvements to enhance responsiveness, operational efficiency, and user experience. • Maintain a customer-centric service culture focused on professionalism, responsiveness, and measurable service quality outcomes. • Coordinate with IT operations, records management, and library services teams to ensure cross-functional issue resolution and alignment with organizational objectives.
Information Governance & Risk Management
• Monitor and evaluate the effectiveness of records and library programs, policies, and practices; identify gaps and recommend improvements. • Ensure confidentiality, security, and proper disposition of sensitive and confidential records. • Analyze risk and develop, implement, and test disaster recovery and business continuity plans for paper, electronic, and film-based records.
Automation & Digital Transformation
• Lead the automation of records and information workflows, including digital file labeling, access controls, and metadata standards. • Oversee automated retention and disposition processes to identify duplicates, enforce retention schedules, and destroy records appropriately. • Manage the implementation of automated PRA tools, including AI-assisted request development, historical search capabilities, notifications, and reminders, with the goal of reducing PRA volume and staff workload. • Coordinate the development, migration, and enhancement of centralized records management and digital asset management systems, including system specifications, data standardization, quality assurance, and user training.
Reference Library & Records Management
• Oversee the maintenance, organization, security, and accessibility of on-site and off-site records, documents, drawings, photographs, and reference materials. • Determine and implement appropriate physical and electronic systems for storing, preserving, and retrieving records and library materials. • Maintain and update records retention schedules and ensure compliance with board-approved timelines and regulatory requirements. • Restore, preserve, and digitize historic documents and original media.
Public Records & Legal Compliance
• Manage the intake, review, processing, and fulfillment of Public Records Act (PRA) requests and internal information requests. • Oversee responses to subpoenas, litigation discovery, grand jury investigations, and other legal demands for records, in coordination with Valley Water Counsel. • Develop and maintain policies, procedures, and fee schedules in accordance with the California Public Records Act. • Review records responses for quality control, accuracy, and lawful disclosure or exemption. • Provide sworn testimony during deposition proceedings related to records management, as required.
Leadership & Administration
• Plan, organize, and oversee records and library services programs, projects, budgets, and contracts. • Supervise staff and support professional development and effective workload management. • Prepare and present staff reports, recommendations, and program updates to leadership.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• Five (5) years of progressively responsible records management, helpdesk management, library services, or related experience. • At least two (2) years of direct supervisory or program management experience. • Experience managing large-scale records collections, including off-site archival storage and onsite digital information • Experience managing help desk or call center functions and call center automation • Demonstrated experience administering Public Records Act requests and legal records production. • Experience leading technology implementations, system migrations, or automation initiatives related to records or information management.
Ideal Skills and Abilities:
• Strong customer service orientation with the ability to balance service excellence, legal compliance, and operational efficiency. • Ability to communicate complex records, legal, and technical concepts clearly and professionally to diverse audiences. • Ability to independently administer complex records and library programs while collaborating across departments. • Strong analytical, organizational, and project management skills. • Ability to evaluate operations, identify improvements, and implement effective, customer-focused solutions. • Skill in prioritizing and managing multiple projects and deadlines in a service-driven environment. • Ability to clearly describe records systems, locations, and information environments to internal and external requestors. • Strong written and verbal communication skills, including preparation of staff reports and formal recommendations.
Ideal Knowledge:
• Records management, information governance, and library science principles, including Generally Accepted Recordkeeping Principles. • Confidentiality, security, retention, disposition, and destruction of public records. • Search and retrieval techniques for complex, multi-modal information systems. • Federal and state laws and regulations related to public records, including the California Public Records Act. • Digital asset management, metadata standards, taxonomy, and cataloging practices. • Budget development, contract administration, and sound financial management practices. • Records and library-related software and systems, including records management systems, library catalogs, document imaging tools, and common productivity software.
Ideal Training and Education:
• Equivalent to graduation from an accredited four-year college or university with major coursework in records management, library sciences, information management, business or public administration, or a related field. • A Certified Records Manager (CRM) designation from the Association of Records Managers and Administrators (ARMA) is desirable.
Required License or Certificate
To review the Job Description, please click https://tinyurl.com/23c8u66x
Records & Library Services Unit (Position Code 423)Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.
This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (one year).
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6936060
SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT
Location: Oakland
Job ID: 84135
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
UC OFFICE OF THE PRESIDENT
The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world.
At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html.
DEPARTMENT OVERVIEW
The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community.
POSITION SUMMARY
Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals.
This is a hybrid position, two days a week onsite in the Oakland, CA office.
Responsibilities
• 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members.
Required Qualifications
• At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President.
Preferred Qualifications
• Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required.
Education
• Bachelor's degree in related area and / or equivalent experience / training
SPECIAL CONDITIONS
This is a hybrid position, two days a week onsite in the Oakland, CA office.
SALARY AND BENEFITS
Job Title Communications Manager 2
Job Code 000409
Salary Grade Grade 27
Payscale: $185,000 - $210,000, commensurate with experience
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html
ADDITIONAL INFORMATION
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is February 27, 2026.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf
EEO STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu.
To apply, visit https://apptrkr.com/6932861
Full Time
SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT
Location: Oakland
Job ID: 84135
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
UC OFFICE OF THE PRESIDENT
The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world.
At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html.
DEPARTMENT OVERVIEW
The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community.
POSITION SUMMARY
Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals.
This is a hybrid position, two days a week onsite in the Oakland, CA office.
Responsibilities
• 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members.
Required Qualifications
• At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President.
Preferred Qualifications
• Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required.
Education
• Bachelor's degree in related area and / or equivalent experience / training
SPECIAL CONDITIONS
This is a hybrid position, two days a week onsite in the Oakland, CA office.
SALARY AND BENEFITS
Job Title Communications Manager 2
Job Code 000409
Salary Grade Grade 27
Payscale: $185,000 - $210,000, commensurate with experience
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html
ADDITIONAL INFORMATION
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is February 27, 2026.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf
EEO STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu.
To apply, visit https://apptrkr.com/6932861
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Theater Programming works with SVP of Artistic Programming to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Director for assigned produced theatrical productions including contracting creative teams, stage management, and artists. This will include: Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Director, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Theater Programming works with SVP of Artistic Programming to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Director for assigned produced theatrical productions including contracting creative teams, stage management, and artists. This will include: Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Director, and/or Marketing or Booking agent. Must have familiarity with theater related budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $117,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Lead Archivist and Institutional Records Manager would build out a robust and enduring archives program, including systems and process, within the Center. The Lead Archivist and Institutional Records Manager will be primarily responsible for 1) maintaining and growing the Center’s archival collection, including documents and other historical materials; 2) developing a system to manage the federal and trust records of the Center, including developing and implementing record retention policies and procedures; 3) organizing, maintaining and managing the Center’s and its affiliates’ Fine Art collections; 4) overseeing the JFK Gallery museum operations including exhibitions and renovation and 5) further developing and overseeing a system of Digital Asset Management. Through this position, the Archives shall continue to serve the work of the Center, including artistic programming, marketing, social media, public relations, fundraising, and outreach. This position will build an archiving and collections team and collaborate with departments across the Center, assisting its mission of informing and educating various audiences about the vision, dedication, and creativity of the United States’ premier performing arts organization and living memorial to President John F. Kennedy. The Lead Archivist and Institutional Records Manager will report to the General Counsel and collaborate with other departments, when working on long-term projects. Key Responsibilities Creates a two- to three-year work plan toward establishing the Center’s archives and collections management program to include: developing a mission statement, collection development policy, access services, and operational procedures. Develops an archives and collections team, potentially to include interns, volunteers, fellows, part-time and full-time staff. Supervises day-to-day operations of a large archive, and advises senior management on operational, administrative, personnel and budgetary matters. Oversees accessioning, processing, inventorying, storage, and deaccessioning of archival and collection materials. Develops collection management system for Fine Art collection of Center and its affiliates, and oversees the accessioning, inventorying, conservation, deaccessioning, return or other disposal of artworks. Assesses storage space for archival materials and Fine Art and makes recommendations on space usage and consolidation. Identifies materials and artworks in need of conservation. Develop institutional records system including policies and procedure compliant with federal document system requirements, as required Develops, updates, maintains, and implements document retention and destruction schedule for Center offices. Oversees the inventorying and preservation of photographs Develop a system for digital asset management, including production assets. Collaborates with the Information Technology Division to develop and maintain Center Digital Asset Archive. Revises processes to improve efficiency or adapt to new requirements, software, or other operational systems changes. Create and maintain collection(s), finding aid(s), and archives’ database. Analyzes and maps workflows. Develops forms, manuals, work plans, web content and other documentation. Communicates and documents revised processes and procedures. Schedules, assigns tasks, and prioritizes workloads. Sets appropriate goals and deadlines. Ensures timely completion of work. Assigns and monitors progress on work assignments and special projects. Identifies and reports staffing needs to administrative head. Monitors environment and assesses the condition of archival facilities, reports pest-control and maintenance needs, and makes recommendations regarding utilization of archival space. Contributes to long term planning for expansions and/or relocations. Identifies collection development opportunities. Answers reference queries to support the work of Center staff. Answers external inquiries for historical and institutional information and materials. Assists in identifying and pursuing archive funding sources and formulating budget recommendations to maintain an ongoing archiving program. Key Qualifications 7-10 years of experience in professional level archives, and collections and records management work. 3+ years of supervisory experience. Master’s degree in Library or Information Science or Archival and Records Management from an ALA-accredited institution of higher education at time of employment. Knowledge of standard and emerging archival and information science technologies. Demonstrated experience with databases, content management systems, digital asset management systems, film/video elements, and digital formats. Knowledge of and experience in applying metadata standards. Demonstrated interpersonal skills with the ability to function independently and in groups; build and maintain relationships with partners and organization staff; ability to provide exceptional service to a diverse clientele. Demonstrated experience or aptitude for collection development. Knowledge of best practices in basic conservation and preservation. Experience in management of Fine Arts collections, including accessioning, deaccessioning, conservation and storage. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $117,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Lead Archivist and Institutional Records Manager would build out a robust and enduring archives program, including systems and process, within the Center. The Lead Archivist and Institutional Records Manager will be primarily responsible for 1) maintaining and growing the Center’s archival collection, including documents and other historical materials; 2) developing a system to manage the federal and trust records of the Center, including developing and implementing record retention policies and procedures; 3) organizing, maintaining and managing the Center’s and its affiliates’ Fine Art collections; 4) overseeing the JFK Gallery museum operations including exhibitions and renovation and 5) further developing and overseeing a system of Digital Asset Management. Through this position, the Archives shall continue to serve the work of the Center, including artistic programming, marketing, social media, public relations, fundraising, and outreach. This position will build an archiving and collections team and collaborate with departments across the Center, assisting its mission of informing and educating various audiences about the vision, dedication, and creativity of the United States’ premier performing arts organization and living memorial to President John F. Kennedy. The Lead Archivist and Institutional Records Manager will report to the General Counsel and collaborate with other departments, when working on long-term projects. Key Responsibilities Creates a two- to three-year work plan toward establishing the Center’s archives and collections management program to include: developing a mission statement, collection development policy, access services, and operational procedures. Develops an archives and collections team, potentially to include interns, volunteers, fellows, part-time and full-time staff. Supervises day-to-day operations of a large archive, and advises senior management on operational, administrative, personnel and budgetary matters. Oversees accessioning, processing, inventorying, storage, and deaccessioning of archival and collection materials. Develops collection management system for Fine Art collection of Center and its affiliates, and oversees the accessioning, inventorying, conservation, deaccessioning, return or other disposal of artworks. Assesses storage space for archival materials and Fine Art and makes recommendations on space usage and consolidation. Identifies materials and artworks in need of conservation. Develop institutional records system including policies and procedure compliant with federal document system requirements, as required Develops, updates, maintains, and implements document retention and destruction schedule for Center offices. Oversees the inventorying and preservation of photographs Develop a system for digital asset management, including production assets. Collaborates with the Information Technology Division to develop and maintain Center Digital Asset Archive. Revises processes to improve efficiency or adapt to new requirements, software, or other operational systems changes. Create and maintain collection(s), finding aid(s), and archives’ database. Analyzes and maps workflows. Develops forms, manuals, work plans, web content and other documentation. Communicates and documents revised processes and procedures. Schedules, assigns tasks, and prioritizes workloads. Sets appropriate goals and deadlines. Ensures timely completion of work. Assigns and monitors progress on work assignments and special projects. Identifies and reports staffing needs to administrative head. Monitors environment and assesses the condition of archival facilities, reports pest-control and maintenance needs, and makes recommendations regarding utilization of archival space. Contributes to long term planning for expansions and/or relocations. Identifies collection development opportunities. Answers reference queries to support the work of Center staff. Answers external inquiries for historical and institutional information and materials. Assists in identifying and pursuing archive funding sources and formulating budget recommendations to maintain an ongoing archiving program. Key Qualifications 7-10 years of experience in professional level archives, and collections and records management work. 3+ years of supervisory experience. Master’s degree in Library or Information Science or Archival and Records Management from an ALA-accredited institution of higher education at time of employment. Knowledge of standard and emerging archival and information science technologies. Demonstrated experience with databases, content management systems, digital asset management systems, film/video elements, and digital formats. Knowledge of and experience in applying metadata standards. Demonstrated interpersonal skills with the ability to function independently and in groups; build and maintain relationships with partners and organization staff; ability to provide exceptional service to a diverse clientele. Demonstrated experience or aptitude for collection development. Knowledge of best practices in basic conservation and preservation. Experience in management of Fine Arts collections, including accessioning, deaccessioning, conservation and storage. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,000 - $68,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center is seeking an energetic, organized and proactive individual to serve as an Assistant Theater Manager. The Assistant Theater Manager ensures the smooth operation of performances and events throughout the Kennedy Center campus and its venues. A core responsibility is enhancing the patron experience, including coordinating efficient arrival, wayfinding, and lobby services, as well as managing concessions for timely seating. Essential duties involve house management, completing administrative tasks (house reports, payroll, settlements), communicating with other Kennedy Center departments, and detailed event documentation. Key Responsibilities Performance and Event House Management Serve as the House Manager for assigned performances, events, and activations, encompassing both indoor venues and outdoor campus spaces. Oversee all front-of-house operations, including venue readiness, managing house open/close times, and coordinating with artistic, production, and security teams. Manage and execute lobby functions and crowd control to ensure an efficient and safe flow of patrons, including line management for concessions and timely seating. Patron Experience and Service Coordination Act as a primary point of contact for patron concerns, efficiently addressing and resolving customer complaints and service issues to maintain a high-quality patron experience. Proactively monitor and manage patron issues related to arrival, wayfinding, and movement throughout the campus, communicating critical information to appropriate staff across relevant departments (e.g., Security, Box Office, Usher Services, Programming). Coordinate with concessions staff to ensure timely and orderly service. Administrative and Financial Reporting Complete essential performance documentation, including detailed house reports summarizing event attendance, issues, and notable incidents. Process and submit weekly payroll information for usher staff. Prepare and manage financial statements and settlements related to performances and events. Maintain organized digital and physical filing systems for all pertinent operational documentation. Supervision and Staff Leadership Directly supervise and provide leadership to the theater’s usher staff in collaboration with the Theater Manager and Head Usher. Assist in training, scheduling, and directing ushers to ensure they deliver outstanding customer service and adhere to all venue safety and emergency protocols. General Duties and Compliance Respond promptly and professionally to requests from Kennedy Center management and staff. Adhere to all organizational policies, procedures, and safety guidelines. Perform other related duties as assigned by Theater Managers or upper management. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience required. Minimum of two (2) years of supervisory experience in a public-facing environment. Experience working in theater, music, or the performing arts. Excellent interpersonal skills, outstanding customer service, ability to work well under pressure, and effective problem-solving skills. Strong oral and written communication skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person, on the telephone and on radio. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand/remain active for long periods of time, walk, bend, stoop, crouch, and reach with hands and arms. This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 30 pounds. The noise level in the work environment is normal, with increased levels during rehearsals performances and events.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $61,000 - $68,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center is seeking an energetic, organized and proactive individual to serve as an Assistant Theater Manager. The Assistant Theater Manager ensures the smooth operation of performances and events throughout the Kennedy Center campus and its venues. A core responsibility is enhancing the patron experience, including coordinating efficient arrival, wayfinding, and lobby services, as well as managing concessions for timely seating. Essential duties involve house management, completing administrative tasks (house reports, payroll, settlements), communicating with other Kennedy Center departments, and detailed event documentation. Key Responsibilities Performance and Event House Management Serve as the House Manager for assigned performances, events, and activations, encompassing both indoor venues and outdoor campus spaces. Oversee all front-of-house operations, including venue readiness, managing house open/close times, and coordinating with artistic, production, and security teams. Manage and execute lobby functions and crowd control to ensure an efficient and safe flow of patrons, including line management for concessions and timely seating. Patron Experience and Service Coordination Act as a primary point of contact for patron concerns, efficiently addressing and resolving customer complaints and service issues to maintain a high-quality patron experience. Proactively monitor and manage patron issues related to arrival, wayfinding, and movement throughout the campus, communicating critical information to appropriate staff across relevant departments (e.g., Security, Box Office, Usher Services, Programming). Coordinate with concessions staff to ensure timely and orderly service. Administrative and Financial Reporting Complete essential performance documentation, including detailed house reports summarizing event attendance, issues, and notable incidents. Process and submit weekly payroll information for usher staff. Prepare and manage financial statements and settlements related to performances and events. Maintain organized digital and physical filing systems for all pertinent operational documentation. Supervision and Staff Leadership Directly supervise and provide leadership to the theater’s usher staff in collaboration with the Theater Manager and Head Usher. Assist in training, scheduling, and directing ushers to ensure they deliver outstanding customer service and adhere to all venue safety and emergency protocols. General Duties and Compliance Respond promptly and professionally to requests from Kennedy Center management and staff. Adhere to all organizational policies, procedures, and safety guidelines. Perform other related duties as assigned by Theater Managers or upper management. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent experience required. Minimum of two (2) years of supervisory experience in a public-facing environment. Experience working in theater, music, or the performing arts. Excellent interpersonal skills, outstanding customer service, ability to work well under pressure, and effective problem-solving skills. Strong oral and written communication skills. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information While performing the duties of this job, the employee is regularly required to communicate in person, on the telephone and on radio. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand/remain active for long periods of time, walk, bend, stoop, crouch, and reach with hands and arms. This position frequently lifts, carries, or otherwise moves and positions objects weighing up to 30 pounds. The noise level in the work environment is normal, with increased levels during rehearsals performances and events.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $52,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Rehearsal Coordinator: Studio Operations works in conjunction with Rehearsal Department Senior Manager in the creation and distribution of the daily schedule, as well as facility staffing schedules. They provide Rehearsal office coverage at the WNO Studio and the Kennedy Center, and interface with directors, conductors, stage managers, and assistant directors daily to ascertain their needs and the logistics of the rehearsal and performance space. Coordinates facility needs at the WNO Rehearsal Studio, serves as the primary point of contact for vendors, staff, outside renters, and is responsible for tracking and processing studio-related payments. Serves as the primary point of contact for Production Office Assistants and WNO Studio KC Friends Volunteers, and coordinates their schedules. Responsible for scheduling and coordinating all Piano Tunings at the WNO Studio, and tunings for WNO at the Kennedy Center. Serves as secondary point of contact for the Chorus, Corps Dancers, Supers, and Youth Chorus; and handles all correspondence for these groups after contract phase. They support other members and functions of the Rehearsal Department as needed, and provide general administrative support. Key Responsibilities Coordinate Studio Operations under the purview of the Senior Manager and Production Director: Serve as primary point of contact for WNO Studio with vendors. Coordinate service requests for WNO Studio including, but not limited to, custodial services, HVAC, passenger and freight elevators, security system, vending, etc. Schedule electrician, plumber, and repairman as necessary. Perform weekly building inspections for deficiencies Coordinate all facility rentals including responding to cold calls, contracting, collecting and processing payment, and serves as primary point of contact for outside renters. Collaborates with Rehearsal Dept team regarding space availability, building schedule, and staffing. Responsible for tracking and processing payment of all Studio facility related bills for vendors and utilities. Reports expenditures to Production Operations Manager for budget tracking. Responsible for tracking and ordering of supplies, with the approval of the Production Operations Manager. Collaborate with the Rehearsal Department team on the following: Provide adequate coverage in the Rehearsal office at the WNO Studio and at the Production Office at the Kennedy Center to ensure that there is a staff member physically present at all times during an opera related activity (i.e. rehearsal or performance). Assist in ensuring that all artists are accounted for prior to rehearsals and performances. Understand and have a general awareness of all scheduled activities on a daily basis. Provide a welcoming and friendly environment for guest artists, company members, patrons, and volunteers, and field questions as necessary. Provide assistance for guests or unescorted opera patrons and the Kennedy Center at WNO Rehearsal Studio. Works with the Rehearsal Dept and other personnel with implementation of safety protocols and procedures. Maintains communication with all artists and staff regarding new and changing guidelines and protocols. Represents Rehearsal Dept at meetings as assigned, including post-rehearsal production meetings, Kennedy Center weekly scheduling meetings. Serve as secondary point of contact for the Washington National Opera Chorus and Corps Dancers, Supernumeraries, and Youth Chorus after contract phase by: Support Rehearsal Coordinator: Artist Services with large scale auditions, reviewing printed and program materials related to these groups, relaying questions and concerns regarding schedules or payment. Help create and review orientation information, policies and procedures, and Guest Artist Passes. Prepare materials such as sign-in sheets, program listings, and other administrative paperwork related to the above groups as needed. Responsible for creating/assisting with the following artist schedules and communication: Creating and distributing the daily schedule, in rotation with Senior Manager and Assistant; Communicating with Artists daily regarding the rehearsal schedule; Contacting all principal artists & the maestro the morning of each performance to confirm wellness and call times; Making updates to the virtual callboard. Maintains calendar, contact information, and artist releases in ArtsVision. Coordinates the hiring, supervising, and payroll for the part-time Production Office Assistants (hourly staff who provide studio coverage, child mind, audition assistance, etc). Creates the Production Office Assistant schedule to cover all Front Desk and Child-Minding needs with the assistance of the Rehearsal Coordinator: Artist Services. Works within the budget set by the Production Operations Manager. Trains Production Office Assistants and communicates any specific instructions regarding coverage (rental information, personnel lists, run sheets, etc). Manages the schedule and communication for KC Friends volunteers assigned to the WNO Studio front desk in collaboration with KC Friends department. Coverage of WNOS front desk as needed. Creates and maintains annual piano tuning schedule and logistics at both WNOS and at the Kennedy Center (when WNO is in residence) within the budget set by the Production Operations Manager. Schedules tuners and maintenance. Coordinates budget approval for unscheduled tunings or maintenance with Production Operations Manager. Other duties as assigned. Key Qualifications 2-4 years’ experience in production within a performing arts organization, including administrative, stage management; with an emphasis on scheduling and/or studio operations. Bachelor’s degree or equivalent, OR commensurate experience in a similar capacity at a comparable arts organization Work experience and interest/knowledge in opera, classical music, or performing arts encouraged. Experience working in facility operations. Experience with union contracts a strong plus. Experience with computerized information systems and their application, including Microsoft Outlook, Microsoft Office, knowledge of ArtsVision a strong plus. Additional Information The noise level in the work environment is low; routine office noise (singing and other artistic noises) can be expected. Open office environment, must be able to focus in the midst of distractions. Must have the ability to work in onstage conditions: to see clearly in low-light situations such as are common backstage and in the theatre.
Full-time
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $52,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Rehearsal Coordinator: Studio Operations works in conjunction with Rehearsal Department Senior Manager in the creation and distribution of the daily schedule, as well as facility staffing schedules. They provide Rehearsal office coverage at the WNO Studio and the Kennedy Center, and interface with directors, conductors, stage managers, and assistant directors daily to ascertain their needs and the logistics of the rehearsal and performance space. Coordinates facility needs at the WNO Rehearsal Studio, serves as the primary point of contact for vendors, staff, outside renters, and is responsible for tracking and processing studio-related payments. Serves as the primary point of contact for Production Office Assistants and WNO Studio KC Friends Volunteers, and coordinates their schedules. Responsible for scheduling and coordinating all Piano Tunings at the WNO Studio, and tunings for WNO at the Kennedy Center. Serves as secondary point of contact for the Chorus, Corps Dancers, Supers, and Youth Chorus; and handles all correspondence for these groups after contract phase. They support other members and functions of the Rehearsal Department as needed, and provide general administrative support. Key Responsibilities Coordinate Studio Operations under the purview of the Senior Manager and Production Director: Serve as primary point of contact for WNO Studio with vendors. Coordinate service requests for WNO Studio including, but not limited to, custodial services, HVAC, passenger and freight elevators, security system, vending, etc. Schedule electrician, plumber, and repairman as necessary. Perform weekly building inspections for deficiencies Coordinate all facility rentals including responding to cold calls, contracting, collecting and processing payment, and serves as primary point of contact for outside renters. Collaborates with Rehearsal Dept team regarding space availability, building schedule, and staffing. Responsible for tracking and processing payment of all Studio facility related bills for vendors and utilities. Reports expenditures to Production Operations Manager for budget tracking. Responsible for tracking and ordering of supplies, with the approval of the Production Operations Manager. Collaborate with the Rehearsal Department team on the following: Provide adequate coverage in the Rehearsal office at the WNO Studio and at the Production Office at the Kennedy Center to ensure that there is a staff member physically present at all times during an opera related activity (i.e. rehearsal or performance). Assist in ensuring that all artists are accounted for prior to rehearsals and performances. Understand and have a general awareness of all scheduled activities on a daily basis. Provide a welcoming and friendly environment for guest artists, company members, patrons, and volunteers, and field questions as necessary. Provide assistance for guests or unescorted opera patrons and the Kennedy Center at WNO Rehearsal Studio. Works with the Rehearsal Dept and other personnel with implementation of safety protocols and procedures. Maintains communication with all artists and staff regarding new and changing guidelines and protocols. Represents Rehearsal Dept at meetings as assigned, including post-rehearsal production meetings, Kennedy Center weekly scheduling meetings. Serve as secondary point of contact for the Washington National Opera Chorus and Corps Dancers, Supernumeraries, and Youth Chorus after contract phase by: Support Rehearsal Coordinator: Artist Services with large scale auditions, reviewing printed and program materials related to these groups, relaying questions and concerns regarding schedules or payment. Help create and review orientation information, policies and procedures, and Guest Artist Passes. Prepare materials such as sign-in sheets, program listings, and other administrative paperwork related to the above groups as needed. Responsible for creating/assisting with the following artist schedules and communication: Creating and distributing the daily schedule, in rotation with Senior Manager and Assistant; Communicating with Artists daily regarding the rehearsal schedule; Contacting all principal artists & the maestro the morning of each performance to confirm wellness and call times; Making updates to the virtual callboard. Maintains calendar, contact information, and artist releases in ArtsVision. Coordinates the hiring, supervising, and payroll for the part-time Production Office Assistants (hourly staff who provide studio coverage, child mind, audition assistance, etc). Creates the Production Office Assistant schedule to cover all Front Desk and Child-Minding needs with the assistance of the Rehearsal Coordinator: Artist Services. Works within the budget set by the Production Operations Manager. Trains Production Office Assistants and communicates any specific instructions regarding coverage (rental information, personnel lists, run sheets, etc). Manages the schedule and communication for KC Friends volunteers assigned to the WNO Studio front desk in collaboration with KC Friends department. Coverage of WNOS front desk as needed. Creates and maintains annual piano tuning schedule and logistics at both WNOS and at the Kennedy Center (when WNO is in residence) within the budget set by the Production Operations Manager. Schedules tuners and maintenance. Coordinates budget approval for unscheduled tunings or maintenance with Production Operations Manager. Other duties as assigned. Key Qualifications 2-4 years’ experience in production within a performing arts organization, including administrative, stage management; with an emphasis on scheduling and/or studio operations. Bachelor’s degree or equivalent, OR commensurate experience in a similar capacity at a comparable arts organization Work experience and interest/knowledge in opera, classical music, or performing arts encouraged. Experience working in facility operations. Experience with union contracts a strong plus. Experience with computerized information systems and their application, including Microsoft Outlook, Microsoft Office, knowledge of ArtsVision a strong plus. Additional Information The noise level in the work environment is low; routine office noise (singing and other artistic noises) can be expected. Open office environment, must be able to focus in the midst of distractions. Must have the ability to work in onstage conditions: to see clearly in low-light situations such as are common backstage and in the theatre.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input:
Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management:
Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management:
Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast:
Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics:
Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems. Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input:
Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management:
Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management:
Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast:
Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics:
Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems. Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders. Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents. High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders. Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors. Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents. High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with entry and maintenance duties within the CRM Software system Monday.com and ArtsVision , the scheduling software for all rental activity in all theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as a supportive logistician and manager of select events within the REACH at the Kennedy Center. The Coordinator of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, maintaining digital programs, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals , Production, and Facilities teams to ensure that all spaces are fully and capably utilized. The Coordinator will support the Director of Campus Planning and Rentals, with management and upkeep of all reports and systems entry. The Coordinator will be the primary point of contact for the Campus Rentals inquiry inbox monitoring all email inquirie s to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Coordinator will input rental inquiry details into Customer Relationship Management (CRM) Softwar e and maintain entries throughout the entire rental process. The Coordinator will be supported with a rotating intern as the internship program allows. Key Responsibilities Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Coordinate s l icensing and production aspects for all rental events , provides cost estimates, creates license agreements, processes deposits , advances the program, and presents the settlement to the client, with high attention to customer service and client retention . Confirm all details pre-event and communicate with supporting dep artments requesting event support . Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team . Extracting reports and data driven management for leadership review. M aintain s and coordinate s all schedules through ArtsVision and serves as the master user for calendar coordination for all rental inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Assists with rental client site visits, and event advancement for events that are 100 people or less in the REACH venues . Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite , including Outlook Calendar Management . Knowledge of Monday.com. Knowledge of ArtsVision or other venue calendar software. Extraordinary organization and communication skills . Sound business judgment in matters of contractual obligations, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects . Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This inc ludes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $45,000 - $50,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with entry and maintenance duties within the CRM Software system Monday.com and ArtsVision , the scheduling software for all rental activity in all theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as a supportive logistician and manager of select events within the REACH at the Kennedy Center. The Coordinator of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, maintaining digital programs, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals , Production, and Facilities teams to ensure that all spaces are fully and capably utilized. The Coordinator will support the Director of Campus Planning and Rentals, with management and upkeep of all reports and systems entry. The Coordinator will be the primary point of contact for the Campus Rentals inquiry inbox monitoring all email inquirie s to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Coordinator will input rental inquiry details into Customer Relationship Management (CRM) Softwar e and maintain entries throughout the entire rental process. The Coordinator will be supported with a rotating intern as the internship program allows. Key Responsibilities Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Coordinate s l icensing and production aspects for all rental events , provides cost estimates, creates license agreements, processes deposits , advances the program, and presents the settlement to the client, with high attention to customer service and client retention . Confirm all details pre-event and communicate with supporting dep artments requesting event support . Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team . Extracting reports and data driven management for leadership review. M aintain s and coordinate s all schedules through ArtsVision and serves as the master user for calendar coordination for all rental inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Assists with rental client site visits, and event advancement for events that are 100 people or less in the REACH venues . Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite , including Outlook Calendar Management . Knowledge of Monday.com. Knowledge of ArtsVision or other venue calendar software. Extraordinary organization and communication skills . Sound business judgment in matters of contractual obligations, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects . Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This inc ludes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
Please submit a cover letter for consideration. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $165,000 - $180,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Senior Director of Major Gifts (DMG) reports directly to the WNO Managing Director of Advancement. This new position will oversee a team of three major gifts officers and an assistant manager of individual giving, and works closely with WNO leadership and Board of Trustees. The WNO Senior Director of Major Gifts and the WNO Major Gifts team are also part of the larger Kennedy Center Development group, which works collaboratively to assist each area in advancing their assigned goals, while also helping to achieve results for the entire institution. The WNO DMG is directly responsible for managing a sizable portfolio of major Opera donors, including leadership-level contributors assigned to this portfolio, as well as prospects whom the DMG will be expected to identify and develop. Under the DMG’s creative and strategic leadership, the Major Gifts team will be expected to establish and achieve annual contributed income goals for WNO, inclusive of aspirational growth, and support special campaigns, including a seven-year, WNO 70th Anniversary Campaign, the purpose of which is to increase annual giving and grow the WNO Endowment and other special funds. In concert with WNO leadership, the DMG will guide the Major Gifts team in achieving its goals through the thoughtful identification, research, planning, cultivation, solicitation, and management of the individuals in their portfolios. The DMG will play a large role in ensuring a collaborative culture that will also help identify opportunities for professional development for the staff. The entire WNO Development department, supported by Kennedy Center Special Events, is also involved in the fundraising and administrative aspects of WNO’s annual gala, and the Major Gifts team additionally organizes cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. The DMG participates in shaping the gala and oversees the Major Gifts team’s involvement in its cultivation activities and post-event follow-through, tracking costs and ensuring an effective result. The ideal candidate manages their time, resources, and workload to maximize productivity and financial results; exercises discretion; has proven success managing a high-end portfolio of individual donors; is entrepreneurial, creative, self-driven, and responsive to donor/prospects needs and interests; has exceptional verbal and written communication skills; is understanding and comfortable with complex internal and external relationships; is flexible and willing to switch gears as new opportunities arise that could advance the mission and goals of the Opera; and appreciates the value of collaborating across a matrixed organization to make the best use of the expertise of other departments to effect positive change and achieve shared goals. Key Responsibilities Maintain and grow a sizeable portfolio of Trustees and other high-level donors and prospects by managing and stewarding their philanthropic engagement, growth and involvement, and by encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. In concert with the Managing Director of Advancement, Director of Individual Giving and Operations, and the Major Gifts team, the DMG helps establish WNO’s annual fundraising goals grounded in well-considered realities combined with strategic planning and aspirational growth. Meets regularly with the WNO Major Gifts team and leadership to creatively strategize and identify opportunities to secure ongoing and new major gifts and sponsorships. Collaborates with other Kennedy Center fundraising teams (e.g., membership, corporate, Circles, etc.) to deepen relationships and identify opportunities for cross-selling. Provides leadership, guidance, and feedback to the Major Gifts team to ensure a high-performing collaborative working group that meets or exceeds goals. Guides the team in best practices in all areas of fundraising, including written and verbal communications, prospect research, proposals, meetings, events, and donor engagement, and helps positively elevate skills as needed. Helps define and manage the annual gala and cultivation events. With the Managing Director of Advancement, co-leads weekly Major Gifts team meetings and strategic planning sessions, and co-leads or helps organize periodic staff trainings and professional development workshops. Works with the Managing Director of Advancement and Director of Individual Giving and Operations to evaluate and implement long-term goals and strategies, and to foster a team centered around clarity, kindness, and people-first management. Actively promotes a collegial and collaborative working relationship among Kennedy Center and WNO colleagues. Other duties as assigned. Key Qualifications Bachelor’s degree. Minimum 7 - 10 years in development, with proven experience managing a portfolio of major donors and with at least 5 - 7 of those years in a supervisory capacity overseeing a high-performance major gifts team that met or exceeded shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, non-profit management, and Boards is essential. An understanding of large cultural institutions is beneficial. Experience and comfort managing Board contributions and working with Trustees on goal-setting, donor cultivation, and strategic planning. Experience developing and implementing successful fundraising strategies in a timely fashion and with flexibility as donor interests or organizational priorities shift. Self-motivated, creative, collaborative, and entrepreneurial. Ability to delegate, multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development trends, and to proactively participate in strategy meetings. Ability to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Superior organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $68,000 - $78,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description As a member of the Education Programs & Productions team, The Manager of Music Education Programming and Productions supports the planning and implementation of all music education school and family programming at the Kennedy Center. The Manager serves as the primary programmer for the Education Division’s concerts for young audiences and the primary producer for student concerts presented by the Division’s career development programs for pre-professional, young artists (NSO Youth Fellows, NSO Summer Music Institute, WNO Opera Institute, etc). The Manager is a direct point-of-contact for presented artists, presented and produced National Symphony Orchestra education programming, other music education-related programs at the Center, including Chamber, Jazz, and Hip Hop, and school & community partners. In addition to planning and implementation, the Manager also provides logistical support in terms of scheduling, budgeting, contracting, and management of interns, volunteers, and seasonal staff. Key Responsibilities Manages the planning and implementation of a full music education season (presentations and productions), which includes identifying, contracting, and scheduling artists and programs to present, and collaborating with internal partners, like the National Symphony Orchestra, the Washington National Opera, and the wider Artistic Planning department (Jazz, Contemporary Music, Chamber, and Hip Hop), to develop programming. Partners with Education Programs & Productions leadership to identify new programming opportunities and to identify and implement strategies that enhance current programming. In collaboration with the Manager of Music Education, Career Development Programs, manages the planning and implementation of young artist career development programs’ performances and presentations (NSO Youth Fellows, NSO Summer Music Institute, WNO Opera Institute, etc.). Serves as Producer for these concerts and events. Manages the logistics and marketing for all music education performances, presentations, and productions. Serves as primary point-of-contact for Production, Campus Planning, Theater Operations, Marketing & Sales, and other key departments. Coordinates basic administrative tasks such as entering and managing budgets, maintaining financial records, preparing POs and payments, depositing checks; preparing contracts, travel and meeting arrangements, mailings, production requests; compiling and processing demographic and evaluative data for all Music Education-related reporting and Research & Evaluation studies; updating program information including webpages and program histories. Presents to major stakeholders, such as NSO and WNO Board Members and Board Committees and the NSO Trustees, on Music Education projects and programming. Serves as liaison with other Kennedy Center departments (Development, Finance, Government Relations & Protocol, KC Friends, Restaurant Associates, etc.) and other stakeholders (ex. NSO Volunteer Council members) regarding various Music Education Program needs. Creates and maintains partnerships with schools and communities through in-school activity programming such as artist residencies and guest artist visits. Coordinates wraparound learning content (i.e. learning guides), which may include researching and writing content, and/or contracting writers to draft content, as needed. Provide support for other Music Education Department and broader Education Division activity, as needed. Other duties as assigned. Key Qualifications Undergraduate degree in performing arts or education; or equivalent experience Strong knowledge of the children’s music field Minimum 3 years’ experience in event and program management and/or music concert programming and production. Experience in general office work, accounting practices and reports. Staff and volunteer supervision. Strong interpersonal skills Excellent writing, editing, and communication skills Ability to multi-task and prioritize between projects happening concurrently Must work well under pressure and possess the ability to organize and prioritize multiple tasks. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is normal; lots of walking from the Education office to various venues across the Center’s campus. Must be able to work evening, weekends, and occasionally over 40 hours/week, as needed. Occasional lifting and moving of supplies. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $68,000 - $78,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description As a member of the Education Programs & Productions team, The Manager of Music Education Programming and Productions supports the planning and implementation of all music education school and family programming at the Kennedy Center. The Manager serves as the primary programmer for the Education Division’s concerts for young audiences and the primary producer for student concerts presented by the Division’s career development programs for pre-professional, young artists (NSO Youth Fellows, NSO Summer Music Institute, WNO Opera Institute, etc). The Manager is a direct point-of-contact for presented artists, presented and produced National Symphony Orchestra education programming, other music education-related programs at the Center, including Chamber, Jazz, and Hip Hop, and school & community partners. In addition to planning and implementation, the Manager also provides logistical support in terms of scheduling, budgeting, contracting, and management of interns, volunteers, and seasonal staff. Key Responsibilities Manages the planning and implementation of a full music education season (presentations and productions), which includes identifying, contracting, and scheduling artists and programs to present, and collaborating with internal partners, like the National Symphony Orchestra, the Washington National Opera, and the wider Artistic Planning department (Jazz, Contemporary Music, Chamber, and Hip Hop), to develop programming. Partners with Education Programs & Productions leadership to identify new programming opportunities and to identify and implement strategies that enhance current programming. In collaboration with the Manager of Music Education, Career Development Programs, manages the planning and implementation of young artist career development programs’ performances and presentations (NSO Youth Fellows, NSO Summer Music Institute, WNO Opera Institute, etc.). Serves as Producer for these concerts and events. Manages the logistics and marketing for all music education performances, presentations, and productions. Serves as primary point-of-contact for Production, Campus Planning, Theater Operations, Marketing & Sales, and other key departments. Coordinates basic administrative tasks such as entering and managing budgets, maintaining financial records, preparing POs and payments, depositing checks; preparing contracts, travel and meeting arrangements, mailings, production requests; compiling and processing demographic and evaluative data for all Music Education-related reporting and Research & Evaluation studies; updating program information including webpages and program histories. Presents to major stakeholders, such as NSO and WNO Board Members and Board Committees and the NSO Trustees, on Music Education projects and programming. Serves as liaison with other Kennedy Center departments (Development, Finance, Government Relations & Protocol, KC Friends, Restaurant Associates, etc.) and other stakeholders (ex. NSO Volunteer Council members) regarding various Music Education Program needs. Creates and maintains partnerships with schools and communities through in-school activity programming such as artist residencies and guest artist visits. Coordinates wraparound learning content (i.e. learning guides), which may include researching and writing content, and/or contracting writers to draft content, as needed. Provide support for other Music Education Department and broader Education Division activity, as needed. Other duties as assigned. Key Qualifications Undergraduate degree in performing arts or education; or equivalent experience Strong knowledge of the children’s music field Minimum 3 years’ experience in event and program management and/or music concert programming and production. Experience in general office work, accounting practices and reports. Staff and volunteer supervision. Strong interpersonal skills Excellent writing, editing, and communication skills Ability to multi-task and prioritize between projects happening concurrently Must work well under pressure and possess the ability to organize and prioritize multiple tasks. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is normal; lots of walking from the Education office to various venues across the Center’s campus. Must be able to work evening, weekends, and occasionally over 40 hours/week, as needed. Occasional lifting and moving of supplies. Travel up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Theater Programming works with VP & Executive Producer of Theater to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Manager for assigned produced theatrical productions including contracting creative teams, stage management, and artists. Duties include but are not limited to:
Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Manager, and/or Marketing or Booking agent. Must have familiarity with theater realted budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $72,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Theater Programming works with VP & Executive Producer of Theater to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines. Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Manager for assigned produced theatrical productions including contracting creative teams, stage management, and artists. Duties include but are not limited to:
Contracting and maintaining of weekly financials and budgets Management of internal booking calendar and ArtsVision for current and upcoming season of shows; Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances; Management of payroll for all show employees; Oversight of all payments as outlined in contracts and agreements; Insures smooth flow of all communications Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs. Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season Research and evaluate trends and new programming ideas. Review institutional data to help direct programming. Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility. Other duties as assigned. Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Manager, and/or Marketing or Booking agent. Must have familiarity with theater realted budgets, numbers, contracts, etc. Bachelor of Arts or Science, Masters, or other education/experience in arts management Prior experience working in a non-profit arts institution and/or Broadway/theatrical office. Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities. Excellent written and verbal communication and ability to work with various levels at the Center. Ability to work well with artists, booking managers and agents. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description To lead the designers in creating designs and providing graphic services for materials developed in the Advertising Department, including digital and print advertising, social media graphics and video editing, direct mail, collateral, institutional publications, and other materials as required by the Kennedy Center. Key Responsibilities Team leader, overseeing all design generated by the department to ensure high quality work. Supervise Assistant Manager Advertising Design, Senior Graphic Artists, and Graphic Artist. Taking the lead on large-scale projects such as CENTER magazine, Annual Report, Special Events, and Development. Creating designs on computer for ads, direct mail, social media graphics and video editing, digital signage, collateral, and other materials as assigned. Specifying printing instructions, reviewing bluelines and other printer’s proofs. Other duties as assigned. Coordinating and ensuring the completion of work according to deadlines and priorities set by the Advertising Services Manager and the Assistant Manager, Advertising Production. Key Qualifications Bachelor’s degree or equivalent education in graphic/commercial art and must have at least eight years related professional experience including supervisory experience. Proficiency in desktop publishing software (Adobe Creative Suite--PhotoShop, Illustrator, InDesign) in a PC environment. Proficient in layout and design and computer-generated artwork production and have a working knowledge of four-color printing process. Must provide a portfolio that demonstrates ability and experience. Ability to handle multiple assignments under the pressure of tight deadlines; be detail-oriented and organized; able to follow creative direction; and conscientious about following purchasing and routing procedures and taking instructions for edits and changes. Must have experience leading, mentoring, evaluating, and managing a design team. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $80,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description To lead the designers in creating designs and providing graphic services for materials developed in the Advertising Department, including digital and print advertising, social media graphics and video editing, direct mail, collateral, institutional publications, and other materials as required by the Kennedy Center. Key Responsibilities Team leader, overseeing all design generated by the department to ensure high quality work. Supervise Assistant Manager Advertising Design, Senior Graphic Artists, and Graphic Artist. Taking the lead on large-scale projects such as CENTER magazine, Annual Report, Special Events, and Development. Creating designs on computer for ads, direct mail, social media graphics and video editing, digital signage, collateral, and other materials as assigned. Specifying printing instructions, reviewing bluelines and other printer’s proofs. Other duties as assigned. Coordinating and ensuring the completion of work according to deadlines and priorities set by the Advertising Services Manager and the Assistant Manager, Advertising Production. Key Qualifications Bachelor’s degree or equivalent education in graphic/commercial art and must have at least eight years related professional experience including supervisory experience. Proficiency in desktop publishing software (Adobe Creative Suite--PhotoShop, Illustrator, InDesign) in a PC environment. Proficient in layout and design and computer-generated artwork production and have a working knowledge of four-color printing process. Must provide a portfolio that demonstrates ability and experience. Ability to handle multiple assignments under the pressure of tight deadlines; be detail-oriented and organized; able to follow creative direction; and conscientious about following purchasing and routing procedures and taking instructions for edits and changes. Must have experience leading, mentoring, evaluating, and managing a design team. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center seeks a proactive and results-driven Manager of Campus Rentals and Sales to lead outreach, sales, and execution for private events across the Center’s premier venues. This role combines business development with hands-on event management, offering the opportunity to drive revenue growth while ensuring exceptional client experiences. This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external events across the entire Kennedy Center Campus. The manager will serve as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Manager of Campus Rentals is a key member of the Campus Rentals department at the John F. Kennedy Center for the Performing Arts. Campus Rentals is responsible for the marketing and licensing of theatrical and non-theatrical venues and event spaces for external use. Campus Rentals Coordinates schedules and executes all external events across the entire Kennedy Center Campus. Key Responsibilities Lead outreach efforts to promote Kennedy Center venues for private events, meetings, receptions, and conferences. Conduct market research to identify and cultivate prospective clients, including local, national, and international businesses, cultural organizations, and event planners. Develop outreach campaigns, draft marketing materials and emails, and support call initiatives to generate new business leads. Manage accurate client and event information in the Kennedy Center’s Customer Relationship Management (CRM) system. Respond to rental inquiries, gather event details, and prepare customized proposals and cost estimates. Oversee planning and logistics for confirmed events, including scheduling, contract preparation, and client communications. Provide on-site event management from setup through conclusion, ensuring flawless execution and client satisfaction. Collaborate with internal teams (production, catering, operations, etc.) to deliver seamless event experiences. Perform administrative and operational duties to ensure efficient team performance and achievement of revenue goals. Other duties as assigned. Key Qualifications Bachelor’s degree in Business, Marketing, Hospitality, Arts Management, or related field, or equivalent experience. 3–5 years of experience in sales, business development, event planning, or hospitality management. Proven success in generating new business, cultivating client relationships, and meeting revenue goals. Strong written and verbal communication skills with a client-first approach. Highly organized with the ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with CRM systems preferred. Flexible schedule, with the ability to work evenings and weekends as required by events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center seeks a proactive and results-driven Manager of Campus Rentals and Sales to lead outreach, sales, and execution for private events across the Center’s premier venues. This role combines business development with hands-on event management, offering the opportunity to drive revenue growth while ensuring exceptional client experiences. This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external events across the entire Kennedy Center Campus. The manager will serve as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Manager of Campus Rentals is a key member of the Campus Rentals department at the John F. Kennedy Center for the Performing Arts. Campus Rentals is responsible for the marketing and licensing of theatrical and non-theatrical venues and event spaces for external use. Campus Rentals Coordinates schedules and executes all external events across the entire Kennedy Center Campus. Key Responsibilities Lead outreach efforts to promote Kennedy Center venues for private events, meetings, receptions, and conferences. Conduct market research to identify and cultivate prospective clients, including local, national, and international businesses, cultural organizations, and event planners. Develop outreach campaigns, draft marketing materials and emails, and support call initiatives to generate new business leads. Manage accurate client and event information in the Kennedy Center’s Customer Relationship Management (CRM) system. Respond to rental inquiries, gather event details, and prepare customized proposals and cost estimates. Oversee planning and logistics for confirmed events, including scheduling, contract preparation, and client communications. Provide on-site event management from setup through conclusion, ensuring flawless execution and client satisfaction. Collaborate with internal teams (production, catering, operations, etc.) to deliver seamless event experiences. Perform administrative and operational duties to ensure efficient team performance and achievement of revenue goals. Other duties as assigned. Key Qualifications Bachelor’s degree in Business, Marketing, Hospitality, Arts Management, or related field, or equivalent experience. 3–5 years of experience in sales, business development, event planning, or hospitality management. Proven success in generating new business, cultivating client relationships, and meeting revenue goals. Strong written and verbal communication skills with a client-first approach. Highly organized with the ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with CRM systems preferred. Flexible schedule, with the ability to work evenings and weekends as required by events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Individual Giving (AMIG) reports to WNO’s Director of Major Gifts (DMG) and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMIG is charged with the retention, stewardship, and ongoing management of WNO’s Circles membership (donors who annually give between $1,800-$24,999), and the identification, cultivation, and acquisition of prospective Circles-level contributors. Donations from Circles patrons are a cornerstone of WNO’s annual contributed income goals, and the AMIG plays a crucial role in sustaining and growing this important base of support. As a member of the Major Gifts team, the AMIG also plays a vital role in helping identify Circles members with Major Gifts-level capacity (contributions above $25,000), and through stewardship, cultivation, and collaboration with WNO’s DMG, Major Gifts Officers, WNO’s Managing Director of Advancement, and WNO’s Director of Individual Giving and Operations helps migrate such patrons into Major Gifts’ portfolios. The AMIG is the primary point-of-contact for WNO Circles donors, and as such, personally connects with these patrons in ways that makes their involvement with WNO as meaningful and enjoyable as possible. Through meetings, visits, phone calls, written communications, assistance at performances, and individualized concierge services, the AMIG is able to directly engage Circles members and develop trusted philanthropic relationships. Along with the entire WNO Development team, the AMIG is tasked with helping the Opera achieve its annual fundraising and special campaign goals through the cultivation and management of its Circles membership, and by participating in the development and implementation of the department’s strategic planning, campaigns, new initiatives as they arise, WNO’s annual gala, and donor/prospect cultivation events throughout the year. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMIG works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. This is an excellent position for professional development. Key Responsibilities The AMIG is responsible for overseeing the WNO Circles program by stewarding, soliciting, and identifying current and prospective Circles supporters, managing their philanthropic engagement, growth, and involvement, and encouraging and developing their appreciation for and enjoyment of the art form to enrich their opera-going experience and strengthen their financial commitment. The AMIG maintains a cyclical calendar for renewals and acquisitions, coordinating a multi-staged annual campaign that includes various forms of communications and engagement—letters, emails, phone calls, meetings, visits, curated opportunities to learn more about opera and WNO productions, socialization at performances, invitations to cultivation events. The AMIG is responsible for: creating or overseeing the creation of WNO Circles communications materials for renewals; documenting pledges and payments; drafting acknowledgement letters for WNO Circles donations; and, with colleagues, identifying and acquiring new members. The AMIG is expected to think strategically about such engagement, involving WNO leadership or Board members, when appropriate, in solicitations or gift acknowledgements to encourage donors’ enhanced involvement. The position must maintain clear, informative call reports, donor records, pledge payment schedules, gift histories, and strategic moves within the CRM system and through other appropriate means to ensure consistent stewardship, fulfillment of donor benefits, accurate recognition, and long-term engagement of this group of patrons. Through careful record-keeping, the AMIG ensures that WNO leadership and the Kennedy Center Finance Department have accurate accounting records of this group to inform financial projections and budgeting. When needed, the AMIG assists with prospect research of Circles members, helps the WNO Development team prepare donor profiles or presentations for major gifts solicitations, or provides collegial support to colleagues during deadlines. In addition to the AMIG’s primary focus on the Circles program, the position participates in WNO Major Gifts meetings and Kennedy Center-wide Development meetings, contributing to the broad strategic thinking of contributed income projections for the Opera and supporting WNO and Kennedy Center colleagues as needed to achieve shared goals. As part of the WNO Development team, the AMIG participates in the planning of WNO’s annual gala and is assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other duties as needed. The Officer also suggests, oversees, or supports cultivation events throughout the year designed to engage new prospects, encourage increased commitments, and enrich donor involvement. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 2 years professional development experience, with demonstrable attributes applicable to this position. Experience working with Boards and in a team with shared goals. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Excellent organizational, written, and verbal communication skills. Ability to communicate persuasively, in person and in writing. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA Led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello, Washington National Opera celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets. This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels. The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry. Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix. Highly organized, goal oriented self-starter. Team player with strong ability to execute work in a highly goal and results oriented environment. Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 2% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets. This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels. The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry. Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix. Highly organized, goal oriented self-starter. Team player with strong ability to execute work in a highly goal and results oriented environment. Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 2% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $62,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Assistant Manager of Stewardship (AMS) reports to the WNO Stewardship Manager and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The AMS supports the cultivation, engagement, and retention of donors by helping to execute a robust stewardship and donor recognition program. Working closely with the Stewardship Manager and Major Gifts team, the AMS assists with personalized communications to donors and contributes to the success of stewardship events and donor experiences. The goal of this work is to ensure donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. To achieve this, the AMS supports the Stewardship Manager’s oversight of the day-to-day execution of the program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively thank and recognize donors at all levels. The AMS attends WNO Development department meetings and is encouraged to offer creative input for both broad and individualized donor engagement. As newly reconfigured for WNO, the AMS position is heavily focused on donor database management, donor analytics, and oversight of prospect research, critical functions to sustaining and growing donor engagement in meaningful ways. The position is ideal for someone early in their development career who is passionate about the performing arts and wants to observe, participate in, and learn about the full scope of Development work. In addition to assisting the Stewardship Manager, the AMS, when needed, also supports the broader work of the WNO Development department by helping to prepare specialized solicitations or communications materials, assisting with the WNO annual gala and cultivation events, or helping with other activities that further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the AMS works collaboratively with Center-wide colleagues, who help each other advance their assigned goals while also working to achieve results for the entire institution. Key Responsibilities Become knowledgeable about all aspects of Tessitura, the Kennedy Center’s CRM system, and serve as the primary WNO Development team point person proficient in data storage, retrieval, reporting, and moves management functions concerning individual donors, and be available to pull donor lists for the entire Development team for strategic analysis, mailings, invitations to stewardship and fundraising events, and other purposes. (Tessitura training, if needed, will be provided; understanding of CRM systems, in general, is required.) Serve as primary liaison for prospect research requests and personally undertake research when needed. (Training will be provided.) Assist the SM and Development team in crafting and executing a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that Washington National Opera (WNO) patrons receive a unique experience tailored to the culture of an opera organization. Assist the SM and WNO Major Gifts Officers in developing individualized stewardship plans with strategic touchpoints. Contribute creative thinking to the ongoing analysis of the existing stewardship and benefit structure to help emphasize the benefits of involvement with the Kennedy Center and the WNO. Assist the SM in continually refining the systems, processes, measures and policies to ensure the donor stewardship program is effective and efficient. Alongside the SM, work with individual donor teams to implement and refresh acknowledgment strategies for various audiences. Assist the SM in the ongoing, periodic, inventory and review of acknowledgements, stewardship, and donor recognition materials for quality and consistency. Assist in the periodic creation of new materials in partnership with Kennedy Center Donor Communications and Stewardship team. Working with the Kennedy Center Special Events team, the SM, and WNO Major Gifts Officers, assist as needed in the execution of WNO stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Assist the SM in maintaining the WNO annual stewardship and donor communications calendars and other stewardship-related administrative tasks, as needed or requested. Other duties as assigned. Key Qualifications Bachelor’s degree Experience studying or working in a non-profit setting, ideally in the area of fundraising. Knowledge of and experience working with CRM systems is required. Knowledge of or experience doing prospect research is beneficial but not required. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Strong written and verbal communication skills. Self-motivated, creative, collaborative, and able to multi-task. Able and confident to work without close supervision. Flexible and eager to collaborate, communicate, and problem-solve within a team and across the larger institution with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position may be required at times to work outside of normal business hours (evenings and weekends) during performance seasons and for special events. Other than when out of office for business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Washington National Opera (WNO) Stewardship Manager (SM) reports to WNO’s Director of Individual Giving and Operations and is an essential member of the WNO Major Gifts team and the Kennedy Center Development department. The Stewardship Manager plays a crucial role in fostering strong relationships with WNO donors by helping to maintain, evolve and execute a comprehensive stewardship and donor recognition program. The position ensures that donors feel appreciated, informed, and connected to WNO’s mission and programs. To increase donor retention, engagement, and loyalty, the stewardship program communicates gratitude and impact while enhancing donors’ experiences. The SM oversees the day-to-day execution of the stewardship program, providing WNO’s Major Gifts Officers and Development team with the systems, processes, measures, workflow schedules, and content to effectively steward, thank and recognize individual donors at all levels. The SM attends WNO Development department meetings and meets regularly with the Director of Individual Giving and Operations and Managing Director of Advancement to glean ways in which stewardship support is needed or could be utilized, to understand the nuances of specific WNO donors, and to offer creative input for both broad and individualized donor engagement. The SM also attends artistic production meetings to learn, first-hand, as much as possible about WNO programming, artists, and artistic scheduling in order to help create a calendar for donor engagement activities and provide knowledgeable support for WNO Development cultivation and special engagement events. The SM also supports the broader work of the WNO Development department by assisting, when needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. The WNO Development team is part of the larger Kennedy Center Development department, and as such, the SM works collaboratively with Center-wide colleagues, who assist each other in advancing their assigned goals while also helping to achieve results for the entire institution. Key Responsibilities Maintain a comprehensive, integrated donor stewardship and recognition program within the greater membership program of the Kennedy Center, assuring that WNO patrons receive a unique experience tailored to the culture of an opera organization. Employ the existing stewardship and benefit structure to emphasize the benefits of WNO’s involvement with the Kennedy Center. Build and refine the systems, processes, measures, and policies to ensure the donor stewardship program is effective and efficient. Collaborate across the WNO Development team to help develop and manage an annual individual donor stewardship plan, with strategic touchpoints, stewardship events, and meetings throughout the year. Develop and oversee stewardship functions, including thank-you letters, acknowledgement gifts, engagement activities, behind-the-scenes access, and recognition in print and on digital platforms. As part of the acknowledgement process, serve as liaison between the WNO Major Gifts team and WNO leadership to ensure thank-you letters are drafted, signed, and sent to major donors from appropriate company leadership on a timely basis. Work with Gift Officers to implement and refresh acknowledgment strategies for various individuals and audiences. Create and maintain the WNO stewardship calendar of donor engagement activities, delivery of benefits, and deadlines for print and digital recognition. Liaise with WNO Gift Officers to ensure donor recognition information and list-pulls are accurate. Review the Kennedy Center project management software (RoboHead) on a daily basis to ensure donor listings and recognition in print materials and on all Center-wide digital platforms are correct. Create and manage the donor communications calendar and MOVES across giving levels, looking for opportunities to leverage content across audiences. This includes coordination and execution of an annual impact report with WNO’s General Director. Work closely with the Gift Officers to schedule, manage and track donor touchpoints within the moves management framework and Tessitura (CRM database). Work with the Major Gifts team to develop and support a strategic stewardship and cultivation event strategy for the year. Serve as liaison between the WNO Major Gifts team, the Artistic Production staff, and Kennedy Center Special Events staff to execute stewardship events and activities, such as Board dinners, opening night celebrations, behind-the-scenes tours, opportunities to attend rehearsals, etc. Contribute to the strategy and manage deployment of major donor communications and stewardship vehicles. Pull “seat books” in advance of performances to see which patrons are attending and help Gift Officers determine ways to meet donors and prospects. Assist, when and where needed, with CRM system support, prospect research, preparation of specialized solicitations or communications materials, WNO’s annual gala and cultivation events, or other needs that help engage donors and prospects, and further the goals of the team. Contribute to the planning of WNO’s annual gala and take on assigned duties prior to and during the event. These duties may include assisting with the development of lists, invitations, drafting guest profiles, and other coordinating duties as needed. If requested, assist WNO Gift Officers or WNO leadership in the preparation of solicitation materials or Board presentations. Assist with compiling donor data and stories to be shared across platforms. Coordinate gestures of gratitude for major WNO donors and sponsors, such as signed production posters or programs, artist meet-and-greet opportunities, flowers for special occasions or special recognition, etc. Under the guidance of the Director of Individual Giving, reconcile WNO Development department expenses with the Kennedy Center Finance department on a monthly basis. Other duties as assigned. Key Qualifications Bachelor’s degree Minimum 3 years experience in donor stewardship, development, fundraising, or related field. Experience working with Boards and in a team with shared goals. Strong project management and organizational abilities. High attention to detail with a commitment to delivering high-quality work. Excellent written and verbal communication skills. Knowledge of broad fundraising principles, standard accounting procedures, development trends, prospect research, and Boards is essential. An understanding of large cultural institutions is beneficial but not required. Self-motivated, creative, collaborative, and entrepreneurial. Ability to multi-task, and deftly interact with a variety of personalities, internally and externally. Ability and confidence to work without close supervision, to foresee development needs, and to actively participate in strategy meetings. Flexibility and eagerness to communicate and problem-solve with a positive attitude is essential. Ability and willingness to collaborate across a matrixed organization to make best use of the expertise of other departments to effect positive change and achieve shared goals. Experience with Tessitura and/or other CRM systems. Interest in and knowledge of music, opera, and the arts is helpful. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Working outside of normal business hours (evenings and weekends) is expected during the performance seasons, primarily during WNO performances and events, and to assist with Kennedy Center and National Symphony Orchestra events if needed. Other than when out of office at donor meetings or for other business, normal hours are in-office. The WNO/Kennedy Center environment is a large, vibrant, faced-paced setting that values creativity, initiative, efficiency, diversity, and teamwork. ABOUT WASHINGTON NATIONAL OPERA An affiliate of the Kennedy Center, Washington National Opera is led by General Director Timothy O’Leary and internationally-acclaimed stage director and WNO Artistic Director, Francesca Zambello. WNO celebrates its 70th anniversary in 2026. Each season, the $24 million company produces five innovative mainstage productions—from the classics to the rare to the contemporary—and an annual holiday opera for families. Since 2012, the company’s much-lauded American Opera Initiative has commissioned and produced 36 twenty-minute operas, three each year, from emerging composers and librettists, and 7 hour-long operas, 6 of which have subsequently been seen at companies across the U.S. WNO’s Cafritz Young Artists program is considered one of the finest resident training and career advancement programs in the world, offering singers on the verge of international careers intensive coaching, career guidance, and—importantly—supporting roles in WNO mainstage productions and leading roles in the American Opera Initiative world premieres. WNO and the Kennedy Center annually celebrate the Marian Anderson Award given to a young American singer who has achieved initial success in opera, oratorio, or recital repertory with an annual recital, and WNO, in concert with Kennedy Center Education, oversee the WNO Opera Institute, a summer training program for high school singers. WNO further extends its mission into the community with programs throughout the year in churches, community centers, at the Library of Congress and other major institutions, with the tech community, and with teens at the Northern Virginia Juvenile Detention Center.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Operations Coordinator for the Kennedy Center Opera House Orchestra/Washington National Opera Orchestra supports the Director of Orchestra Personnel & Operations, the Orchestra Personnel Manager, and the Music Director. In a rapid-paced environment, this position must be able to meet deadlines and prioritize work. The Orchestra Operations Coordinator must be able to maintain composure under pressure, foster excellent working relationships, and handle confidential matters with care. This position has a significant amount of evening and weekend hours. Key Responsibilities Provide Administrative Support to the Orchestra Management Team. Create and maintain the administrative documents needed throughout the season including playbill rosters, security and stage door lists, musical theater split book schedules, dress rehearsal pass lists, and alternative service documents. Under the guidance of the Director of Orchestra Personnel and Operations, administer the tenure review process for all probationary musicians. Attend meetings between the orchestra committees, musicians, and management and take accurate meeting minutes. Prepare and distribute documented reports as needed. Assist with revisions, formatting, and printing of orchestra collective bargaining agreements, side letters, and other contract related documents. o Distribute orchestra wide emails and information including Kennedy Center staff-wide emails, ticket offers, construction updates, payroll information, etc. Request, collect and distribute parking vouchers. Create and maintain KCOHO/WNO bulletin boards keeping updated with current events and post notices. Distribute, document, and collect KC Guest Artists IDs Use ArtsVision to reserve practice rehearsal space for musicians as requested. Inventory and monitor orchestra lounge supplies and storage. Submit Payment Request to the Finance department of behalf of the team. Coordinate the shipping and receiving of packages, purchases, and instruments. Organize yearly harp and timpani maintenance in the summer and oversee percussion repairs. Pick up and distribute musician paychecks weekly. Distribute Post-Notices. Work in Rotation with Orchestra Management Team to Provide Show Coverage Share the responsibility of attending rehearsals and performances as scheduled by the Director of Orchestra Personnel and Operations o Monitor beginning and ending times, breaks, attendance, and compliance with the AFM collective bargaining agreement. Report any problems or disputes directly to the Director of Orchestra Personnel and Operations Provide service reports to management to keep everyone apprised of events occurring during services. Serve as the Team Lead for Chamber Sized Events Manage all chamber sized events such a s Millennium Stage, Reach Concerts, donor events, and community engagement performances. o Coordinate all aspects of these performances with KC Marketing, Programming and Production departments. Prepare performance reports and payroll documents for these performances.
Auditions Act as team lead to manage all administrative aspects of auditions as vacancies occur. Announce vacancy, place ads, process resumes and maintain candidate database, coordinate screening and audition committees, assemble candidate packets, monitor auditions email folder and respond to candidates, and coordinate audition schedules with staff and accompanists. Share the responsibility of ensuring smooth operations during audition days with the Orchestra Management Team. oManage required meals for crew members, committee members, and staff on audition days. Maintain and Update Historical Documents At the end of each engagement, update all documents including the KCOHO instrumentation database, vendor information, percussion inventory database, electronic and paper personnel files, and visiting company and conductor notes. Annually update the tenured musician contact list, the substitute musician list, and the musical theater substitute list. Maintain strict confidentiality of all documents. Maintain and update musicians’ locker and combination information. Act as Point of Contact and Support for the Music Director Be available to assist the Music Director of the Ballet/Opera Orchestra whenever he/she is on site. Schedule and coordinate meetings that occur between the Music Director and committees or management. Assist the Music Director in seeking comments as part of the tenure review process for all probationary musicians. Other duties as assigned. Key Qualifications Up to 2 years of administrative experience, and knowledge of opera, ballet, musical theater, and symphonic repertoire. Prior experience in artistic operations is highly desirable. Experience working in a union environment preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Varies from sedentary office work to frequent walking to and from many locations within a large building. Use of stairs and ability to physically maneuver around equipment and instruments necessary. Must be able to work flexible hours, including evenings, weekends, and holidays as the orchestra schedule demands. Some elective travel may be offered. The noise level in the work environment varies. Office environment involves normal office conversation, meetings, phone calls, and printer and computer noises. Orchestra service environment includes frequent exposure to elevated levels of sound from instrumentalists.
Full-time
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Orchestra Operations Coordinator for the Kennedy Center Opera House Orchestra/Washington National Opera Orchestra supports the Director of Orchestra Personnel & Operations, the Orchestra Personnel Manager, and the Music Director. In a rapid-paced environment, this position must be able to meet deadlines and prioritize work. The Orchestra Operations Coordinator must be able to maintain composure under pressure, foster excellent working relationships, and handle confidential matters with care. This position has a significant amount of evening and weekend hours. Key Responsibilities Provide Administrative Support to the Orchestra Management Team. Create and maintain the administrative documents needed throughout the season including playbill rosters, security and stage door lists, musical theater split book schedules, dress rehearsal pass lists, and alternative service documents. Under the guidance of the Director of Orchestra Personnel and Operations, administer the tenure review process for all probationary musicians. Attend meetings between the orchestra committees, musicians, and management and take accurate meeting minutes. Prepare and distribute documented reports as needed. Assist with revisions, formatting, and printing of orchestra collective bargaining agreements, side letters, and other contract related documents. o Distribute orchestra wide emails and information including Kennedy Center staff-wide emails, ticket offers, construction updates, payroll information, etc. Request, collect and distribute parking vouchers. Create and maintain KCOHO/WNO bulletin boards keeping updated with current events and post notices. Distribute, document, and collect KC Guest Artists IDs Use ArtsVision to reserve practice rehearsal space for musicians as requested. Inventory and monitor orchestra lounge supplies and storage. Submit Payment Request to the Finance department of behalf of the team. Coordinate the shipping and receiving of packages, purchases, and instruments. Organize yearly harp and timpani maintenance in the summer and oversee percussion repairs. Pick up and distribute musician paychecks weekly. Distribute Post-Notices. Work in Rotation with Orchestra Management Team to Provide Show Coverage Share the responsibility of attending rehearsals and performances as scheduled by the Director of Orchestra Personnel and Operations o Monitor beginning and ending times, breaks, attendance, and compliance with the AFM collective bargaining agreement. Report any problems or disputes directly to the Director of Orchestra Personnel and Operations Provide service reports to management to keep everyone apprised of events occurring during services. Serve as the Team Lead for Chamber Sized Events Manage all chamber sized events such a s Millennium Stage, Reach Concerts, donor events, and community engagement performances. o Coordinate all aspects of these performances with KC Marketing, Programming and Production departments. Prepare performance reports and payroll documents for these performances.
Auditions Act as team lead to manage all administrative aspects of auditions as vacancies occur. Announce vacancy, place ads, process resumes and maintain candidate database, coordinate screening and audition committees, assemble candidate packets, monitor auditions email folder and respond to candidates, and coordinate audition schedules with staff and accompanists. Share the responsibility of ensuring smooth operations during audition days with the Orchestra Management Team. oManage required meals for crew members, committee members, and staff on audition days. Maintain and Update Historical Documents At the end of each engagement, update all documents including the KCOHO instrumentation database, vendor information, percussion inventory database, electronic and paper personnel files, and visiting company and conductor notes. Annually update the tenured musician contact list, the substitute musician list, and the musical theater substitute list. Maintain strict confidentiality of all documents. Maintain and update musicians’ locker and combination information. Act as Point of Contact and Support for the Music Director Be available to assist the Music Director of the Ballet/Opera Orchestra whenever he/she is on site. Schedule and coordinate meetings that occur between the Music Director and committees or management. Assist the Music Director in seeking comments as part of the tenure review process for all probationary musicians. Other duties as assigned. Key Qualifications Up to 2 years of administrative experience, and knowledge of opera, ballet, musical theater, and symphonic repertoire. Prior experience in artistic operations is highly desirable. Experience working in a union environment preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Varies from sedentary office work to frequent walking to and from many locations within a large building. Use of stairs and ability to physically maneuver around equipment and instruments necessary. Must be able to work flexible hours, including evenings, weekends, and holidays as the orchestra schedule demands. Some elective travel may be offered. The noise level in the work environment varies. Office environment involves normal office conversation, meetings, phone calls, and printer and computer noises. Orchestra service environment includes frequent exposure to elevated levels of sound from instrumentalists.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $60,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Dance Programming Assistant Manager works within the Dance Programming department team to manage all logistical planning and necessary communication to ensure the success of the Kennedy Center ballet and dance subscription series and any additional programming. The Assistant Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to listen and communicate openly and problem solve in a collaborative environment is essential. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Key Responsibilities Project Management: Executes logistics for all performances, events, and/or activities for the Kennedy Center’s Dance and Ballet subscription series. Duties include but are not limited to:
Arrange, negotiate, and manage contracts and payments for all necessary hotels and artist transportation as needed. Act as primary liaison between visiting artists and various departments of the Center for a portion of the Center's Dance season. When acting as primary liaison, manage Department’s visa needs as necessary for international companies and artists, in consultation with the Center’s Office of General Counsel. When acting as primary liaison, lead Department’s supernumerary program, arranging and managing auditions, and overseeing the collection and processing of necessary paperwork and payment for all performers. Maintain contact with production managers, orchestra manager, education staff, press representative, advertising and marketing personnel, special events coordinators, and theater managers in order to ensure the flow of information between these departments and visiting artists. Work with all of these people to develop schedules, establish needs, review promotional materials, and organize events. Company management including arranging travel, housing, meals, fee payments, playbills, tickets, and matters of hospitality when needed. Track payments and maintain budgets, with guidance from Director, to keep Dance Programming department in good financial standing. With guidance and oversight from Director, hire interpreters, musicians, conductors, dancers, and performance staff when necessary. Attend performances as a representative of Dance Programming. Direct, curate, and produce as assigned (with Director’s input), various programs supporting the dance community in the DMV area. These programs may include the annual Local Dance Commissioning Project and the annual National Dance Day program. Lead department colleagues on the execution of these programs. Serve as main point of contact for artists participating in these programs. Interview, train and manage department interns. Serve as primary liaison for Dance Programming’s Community Partnerships contacts in collaboration with Social Impact colleagues. Handle administrative responsibilities for the office including the ordering of office supplies, booking department travel for Dance Programming team members, payment of monthly credit card bills and other various payment processing as needed. Attend meetings as a representative of Dance Programming as requested, to ensure that information is shared and action items are advanced. Other duties as assigned. Key Qualifications Experience in dance touring, presenting and or management required. Two (2) or more years of experience managing and supervising group(s) along with strong leadership skills required. Ability to create and maintain clear channels of communication with all members and constituents from a wide variety of backgrounds. Affinity for organization, problem solving, time management, and ability to tackle multiple concurrent projects is imperative. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Bachelor’s degree or equivalent experience preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Occasional travel may be required. Must be on-call during performance weeks and company travel days. Weekend and evening hours are required, and will be arranged in advance. Travel may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $60,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Dance Programming Assistant Manager works within the Dance Programming department team to manage all logistical planning and necessary communication to ensure the success of the Kennedy Center ballet and dance subscription series and any additional programming. The Assistant Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to listen and communicate openly and problem solve in a collaborative environment is essential. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Key Responsibilities Project Management: Executes logistics for all performances, events, and/or activities for the Kennedy Center’s Dance and Ballet subscription series. Duties include but are not limited to:
Arrange, negotiate, and manage contracts and payments for all necessary hotels and artist transportation as needed. Act as primary liaison between visiting artists and various departments of the Center for a portion of the Center's Dance season. When acting as primary liaison, manage Department’s visa needs as necessary for international companies and artists, in consultation with the Center’s Office of General Counsel. When acting as primary liaison, lead Department’s supernumerary program, arranging and managing auditions, and overseeing the collection and processing of necessary paperwork and payment for all performers. Maintain contact with production managers, orchestra manager, education staff, press representative, advertising and marketing personnel, special events coordinators, and theater managers in order to ensure the flow of information between these departments and visiting artists. Work with all of these people to develop schedules, establish needs, review promotional materials, and organize events. Company management including arranging travel, housing, meals, fee payments, playbills, tickets, and matters of hospitality when needed. Track payments and maintain budgets, with guidance from Director, to keep Dance Programming department in good financial standing. With guidance and oversight from Director, hire interpreters, musicians, conductors, dancers, and performance staff when necessary. Attend performances as a representative of Dance Programming. Direct, curate, and produce as assigned (with Director’s input), various programs supporting the dance community in the DMV area. These programs may include the annual Local Dance Commissioning Project and the annual National Dance Day program. Lead department colleagues on the execution of these programs. Serve as main point of contact for artists participating in these programs. Interview, train and manage department interns. Serve as primary liaison for Dance Programming’s Community Partnerships contacts in collaboration with Social Impact colleagues. Handle administrative responsibilities for the office including the ordering of office supplies, booking department travel for Dance Programming team members, payment of monthly credit card bills and other various payment processing as needed. Attend meetings as a representative of Dance Programming as requested, to ensure that information is shared and action items are advanced. Other duties as assigned. Key Qualifications Experience in dance touring, presenting and or management required. Two (2) or more years of experience managing and supervising group(s) along with strong leadership skills required. Ability to create and maintain clear channels of communication with all members and constituents from a wide variety of backgrounds. Affinity for organization, problem solving, time management, and ability to tackle multiple concurrent projects is imperative. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Bachelor’s degree or equivalent experience preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Occasional travel may be required. Must be on-call during performance weeks and company travel days. Weekend and evening hours are required, and will be arranged in advance. Travel may be required.