Digital Content Coordinator

About The Kennedy Center

“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy

The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. 

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. 

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. 

Why Join Us

We offer a comprehensive range of benefits to all full-time employees including: 

• Staff offers for discount tickets
• Retirement plan with organization matching (after 1 year of employment)
• Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
• Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
• Annual Leave, Sick Leave, and Personal Days available immediately upon hire
• 11 paid holidays per year 
• Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
• Flexible work arrangements
• We like to have fun! Check out the Kennedy Center National Dance Day 2023 staff video!

Job Description

The Digital Content Coordinator is responsible for the support, maintenance and the enhancement of the Kennedy Center web site across multiple platforms that in turn will support the high availability, the high consumer facing, the social media and the mixed media portions of the website.

Extensive experience using Content Management Systems (CMS) to build and edit web pages on a large-scale website is essential. Front-end web development experience doing content adaptation using HTML and CSS is highly desired.

The person in this role must utilize a high degree of technical expertise in order to achieve these goals within the budgetary and/or time constraints provided. They must use independent judgment to handle multiple tasks within given priorities and must be able to communicate calmly and effectively with staff to understand requirements and provide digital content support.

The Digital Content Editor will work with clients within the Kennedy Center business units to maintain the main website allowing the organization to meet overall institutional goals consistent with Responsible Information Management and other applicable policies and regulations.

Key Responsibilities

• Create, update and maintain web pages using a CMS that function properly on multiple operating systems and browsers and meet legal and accessibility requirements, following established best practices where applicable.
• Monitors content update requests via Service Desk, using independent judgment to handle multiple tasks within given priorities while communicating calmly and effectively to ensure tasks are completed accurately and on time.
• Other duties as assigned.

Key Qualifications

• Bachelor’s degree
• Minimum of 3 years working experience using HTML & CSS
• Strong familiarity working with CMS platforms to build and update website content
• Requires good communication skills, strong problem-solving skills, prioritization skills and be able to learn and adapt to new technologies.
• Ability to independently complete assignments on schedule as well as function as part of a larger team of admins, developers, systems analysts, and business units.
• Working knowledge of W3C web standards and accessibility requirements.
• Candidate must be local or willing to relocate to the DMV area.

Additional Information

• Must be available after hours as part of emergency support pager on-call rotation.
• Occasionally available nights and weekends to perform upgrades and other work.
• This position is eligible for flexible work arrangements.