The Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
The Media Operations Manager is responsible for overseeing all media assets from capture all the way through to delivery. They manage internal and external video and podcast editors, videographers, and animators, and oversee in the media management workflow to assure quality and efficiency, while demonstrating Cascade PBS’s values of integrity, community, innovation and diversity.
Salary range : $80,824-$91,331
Location : Seattle, WA
Hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include :
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employer paid ORCA card
Employee Assistance Program (EAP)
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Collaborate with the Production Manager to coordinate video and podcast production resources and priorities and ensure a steady stream of timely and high-impact content
Manage the quality and efficiency of video and podcast post-production workflows, timelines, and deadlines
Manage internal and external video and audio editors, animators and illustrators to complete and deliver short-form and long-form video and podcast content for broadcast, OTT and social media
Collaborate with the Director of Original Production and Videographer to create and manage yearly production gear budgets as well as post production budgets
Manage digital content for properties distributing Cascade PBS’s video and podcast content, including websites and third party platforms.
Work with digital technology teams to help develop and maintain products that deliver digital news, audio products and video products.
Proactively identify and solve resource challenges for all projects in flight
Works with Programming Coordinator and Master Control to schedule video content and deliver titles, descriptions, and images for the Cascade PBS broadcast schedule and OTT
Provide production guidance and support to internal and external teams
Manager delivery transfers for independent contractors and partners
Coordinate the technical specifications and implementation of live, studio recorded and remote/field productions
Manage technical escalation when needed on camera and audio gear, edit bays, podcast studios, etc.
Act as a liaison between Production and Engineering as an active partner on equipment maintenance and configuration processes
Manage post-production strategies and timelines, giving input toward improving production strategies and timelines
From capture to final delivery, coordinate with Media Asset Management Specialist to ensure video and audio footage is stored, backed up, and catalogued safely
Oversee and execute final quality control before publishing
Track multiple deliverables simultaneously and ensure the correct stakeholder receive necessary assets
Proactively identify opportunities for workflow improvement, providing solutions to identified workflow issues
Maintain post production practice/policy documentation
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
REQUIRED SKILLS/ABILITIES
Expertise in media edit and production technology platforms, Adobe suites preferred
Knowledge of Adobe After Effects, Photoshop and Illustrator CC
High proficiency with media asset management, storage methods, maintaining cataloging standards
Demonstrated knowledge and understanding of production in field and studio environments
Ability to interact with technical and non-technical team members across a variety of fields
Excellent interpersonal skills for building and fostering key internal and external business relationships, as well as the ability to perform effectively in a team-oriented environment
Ability to continuously improve processes and systems and adapt to changing priorities with ease
Drives a culture of experimentation and improvement when it comes to tools, technology, and process
Demonstrated success as an organized problem solver
Able to collaborate with external partners and vendors efficiently and effectively
EDUCATION AND EXPERIENCE
BA/BS Degree in Communications or related field or equivalent experience required
Minimum of two years’ management experience or people management required.
Four years’ experience coordinating and managing video production workflows and timelines in a deadline-driven environment.
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for long periods of time
Ability to type on a keyboard for long periods of time
Ability to see and distinguish colors required
Ability to sit or stand for extended periods
Ability to work some evenings, weekends and holidays as needed
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org.
Full Time
The Cascade PBS’s mission is to inform and inspire our community to make the world a better place.
Our vision is to be the most essential and relevant media organization in the region.
The Media Operations Manager is responsible for overseeing all media assets from capture all the way through to delivery. They manage internal and external video and podcast editors, videographers, and animators, and oversee in the media management workflow to assure quality and efficiency, while demonstrating Cascade PBS’s values of integrity, community, innovation and diversity.
Salary range : $80,824-$91,331
Location : Seattle, WA
Hybrid schedule available
Cascade PBS offers competitive benefits to team members working 20 hours or more a week. Benefits include :
11 paid holidays
1 personal holiday
4 weeks of Paid Time Off (PTO) to start
Half-day Fridays during Summer
Company-matched 401(k) Retirement Plan that is fully-vested immediately
Employer paid ORCA card
Employee Assistance Program (EAP)
Medical
Dental
Vision
KEY RESPONSIBILITIES/DUTIES
Collaborate with the Production Manager to coordinate video and podcast production resources and priorities and ensure a steady stream of timely and high-impact content
Manage the quality and efficiency of video and podcast post-production workflows, timelines, and deadlines
Manage internal and external video and audio editors, animators and illustrators to complete and deliver short-form and long-form video and podcast content for broadcast, OTT and social media
Collaborate with the Director of Original Production and Videographer to create and manage yearly production gear budgets as well as post production budgets
Manage digital content for properties distributing Cascade PBS’s video and podcast content, including websites and third party platforms.
Work with digital technology teams to help develop and maintain products that deliver digital news, audio products and video products.
Proactively identify and solve resource challenges for all projects in flight
Works with Programming Coordinator and Master Control to schedule video content and deliver titles, descriptions, and images for the Cascade PBS broadcast schedule and OTT
Provide production guidance and support to internal and external teams
Manager delivery transfers for independent contractors and partners
Coordinate the technical specifications and implementation of live, studio recorded and remote/field productions
Manage technical escalation when needed on camera and audio gear, edit bays, podcast studios, etc.
Act as a liaison between Production and Engineering as an active partner on equipment maintenance and configuration processes
Manage post-production strategies and timelines, giving input toward improving production strategies and timelines
From capture to final delivery, coordinate with Media Asset Management Specialist to ensure video and audio footage is stored, backed up, and catalogued safely
Oversee and execute final quality control before publishing
Track multiple deliverables simultaneously and ensure the correct stakeholder receive necessary assets
Proactively identify opportunities for workflow improvement, providing solutions to identified workflow issues
Maintain post production practice/policy documentation
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
REQUIRED SKILLS/ABILITIES
Expertise in media edit and production technology platforms, Adobe suites preferred
Knowledge of Adobe After Effects, Photoshop and Illustrator CC
High proficiency with media asset management, storage methods, maintaining cataloging standards
Demonstrated knowledge and understanding of production in field and studio environments
Ability to interact with technical and non-technical team members across a variety of fields
Excellent interpersonal skills for building and fostering key internal and external business relationships, as well as the ability to perform effectively in a team-oriented environment
Ability to continuously improve processes and systems and adapt to changing priorities with ease
Drives a culture of experimentation and improvement when it comes to tools, technology, and process
Demonstrated success as an organized problem solver
Able to collaborate with external partners and vendors efficiently and effectively
EDUCATION AND EXPERIENCE
BA/BS Degree in Communications or related field or equivalent experience required
Minimum of two years’ management experience or people management required.
Four years’ experience coordinating and managing video production workflows and timelines in a deadline-driven environment.
PHYSICAL REQUIREMENTS
Ability to view data on a computer screen for long periods of time
Ability to type on a keyboard for long periods of time
Ability to see and distinguish colors required
Ability to sit or stand for extended periods
Ability to work some evenings, weekends and holidays as needed
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description As a savvy copywriter and wordsmith, this role works closely with the Advertising Communications Manager to conceptualize, write, circulate, edit, publish, and maintain editorial content for a wide variety of print, digital, and broadcast projects. This role also oversees daily marketing email projects and processes and supervises Copywriter/Coordinator(s), Advertising Communications Intern(s), and/or Advertising Communications Freelancers/Contractors. Key Responsibilities Research, conceptualize, write, and edit substantive content in brand voice for print collateral ranging from subscription brochures and direct mail to institutional publications; marketing e-mails; radio commercials; web site copy; and other projects as required. Oversee the daily creation and review process for all marketing email projects that fall within their genre assignments (either developed by themselves, interns, and/or freelancers/contractors)—from build, visual asset selection/manipulation, and circulating for staff/stakeholder feedback to final file preparation and signoff—in order to meet continuous, demanding deadlines. Hire, train, and supervise the Copywriter/Coordinator(s), Advertising Communications Interns, and/or Advertising Communications Freelancers/Contractors on various projects and processes. Directly engage in creative strategy development for advertising communication efforts. Proactively seek out information and collaborate with marketing, design, programming, and web staff on content creation and management. Assist Advertising Design team in editing/closing advertisements that are routing for review. Manage and maintain editorial content on the web site and other digital entities. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent education in advertising, journalism, communications, English, or related field – with at least two years of professional experience in copywriting, editing, and proofing others’ work as well as their own. Candidates must provide samples that demonstrate creativity, experience, and a passion for the written word. A proven creative thinker, able to strategize and develop compelling, clear, and concise messaging to reach targeted markets effectively and incite them to action. High level of detail, organization, and self-initiative with an ability to handle multiple assignments under the pressure of tight deadlines. Ability to shift between performance genes and projects quickly and efficiently, and re-prioritize as marketing needs change and materialize. Strong verbal communication and collaboration skills. Proficiency in word processing and spreadsheet software in a PC environment. A rock-solid knowledge of grammar, style, and spelling with an eagle eye for consistency and flow. Experience working with content management systems. An understanding of basic graphic and video manipulation, and how text and images work together to create powerful messages. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information A note on the department culture: The Marketing/Advertising department is a fast-paced, deadline-driven environment that requires a team player with flexibility, dedication, and a positive attitude; an ability to promote a wide variety of performance genres across all forms of media; a commitment to maintaining the high quality represented by the Kennedy Center through all communications; and the ability to think strategically and creatively to help attain the goals of the department.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description As a savvy copywriter and wordsmith, this role works closely with the Advertising Communications Manager to conceptualize, write, circulate, edit, publish, and maintain editorial content for a wide variety of print, digital, and broadcast projects. This role also oversees daily marketing email projects and processes and supervises Copywriter/Coordinator(s), Advertising Communications Intern(s), and/or Advertising Communications Freelancers/Contractors. Key Responsibilities Research, conceptualize, write, and edit substantive content in brand voice for print collateral ranging from subscription brochures and direct mail to institutional publications; marketing e-mails; radio commercials; web site copy; and other projects as required. Oversee the daily creation and review process for all marketing email projects that fall within their genre assignments (either developed by themselves, interns, and/or freelancers/contractors)—from build, visual asset selection/manipulation, and circulating for staff/stakeholder feedback to final file preparation and signoff—in order to meet continuous, demanding deadlines. Hire, train, and supervise the Copywriter/Coordinator(s), Advertising Communications Interns, and/or Advertising Communications Freelancers/Contractors on various projects and processes. Directly engage in creative strategy development for advertising communication efforts. Proactively seek out information and collaborate with marketing, design, programming, and web staff on content creation and management. Assist Advertising Design team in editing/closing advertisements that are routing for review. Manage and maintain editorial content on the web site and other digital entities. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent education in advertising, journalism, communications, English, or related field – with at least two years of professional experience in copywriting, editing, and proofing others’ work as well as their own. Candidates must provide samples that demonstrate creativity, experience, and a passion for the written word. A proven creative thinker, able to strategize and develop compelling, clear, and concise messaging to reach targeted markets effectively and incite them to action. High level of detail, organization, and self-initiative with an ability to handle multiple assignments under the pressure of tight deadlines. Ability to shift between performance genes and projects quickly and efficiently, and re-prioritize as marketing needs change and materialize. Strong verbal communication and collaboration skills. Proficiency in word processing and spreadsheet software in a PC environment. A rock-solid knowledge of grammar, style, and spelling with an eagle eye for consistency and flow. Experience working with content management systems. An understanding of basic graphic and video manipulation, and how text and images work together to create powerful messages. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information A note on the department culture: The Marketing/Advertising department is a fast-paced, deadline-driven environment that requires a team player with flexibility, dedication, and a positive attitude; an ability to promote a wide variety of performance genres across all forms of media; a commitment to maintaining the high quality represented by the Kennedy Center through all communications; and the ability to think strategically and creatively to help attain the goals of the department.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget. Collaborates closely with the staff of the National Symphony Orchestra. The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget. Collaborates closely with the staff of the National Symphony Orchestra. The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on Theater. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with theater production teams. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget constraints. Key Responsibilities Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on Theater. ( this permeates every responsibility) Leads implementation of advertising campaigns and initiatives including content strategy, digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervises Marketing Assistant Marketing Manager or Marketing Coordinator Manages program marketing budgets, forecasting, event set up in system in collaboration with box office, ticketing strategy, discounts, and onsale launch to patrons. Creates and evaluates customer surveys and audience analysis to drive new audience development and retention of current patrons. Closely collaborate with external stakeholders for touring theater productions Closely collaborate with internal stakeholders to deliver special projects and revenue generation initiatives. Other duties as assigned. Key Qualifications Bachelors degree required; must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. Must possess advance capabilities with standard personal computing programs and a working knowledge of Tessitura Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on Theater. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with theater production teams. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget constraints. Key Responsibilities Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on Theater. ( this permeates every responsibility) Leads implementation of advertising campaigns and initiatives including content strategy, digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervises Marketing Assistant Marketing Manager or Marketing Coordinator Manages program marketing budgets, forecasting, event set up in system in collaboration with box office, ticketing strategy, discounts, and onsale launch to patrons. Creates and evaluates customer surveys and audience analysis to drive new audience development and retention of current patrons. Closely collaborate with external stakeholders for touring theater productions Closely collaborate with internal stakeholders to deliver special projects and revenue generation initiatives. Other duties as assigned. Key Qualifications Bachelors degree required; must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. Must possess advance capabilities with standard personal computing programs and a working knowledge of Tessitura Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Now Hiring - Tourism Marketing Coordinator Are you a creative powerhouse with advanced design skills and a strategic marketing mindset? Join the award-winning team at Visit Gainesville, Alachua County and help shape the visual identity and voice of one of Florida’s most exciting destinations. We’re looking for a professional designer + brand strategist who: * Has proven experience designing logos, multi-page booklets, brochures, and both print and digital ads *Creates original, scroll-stopping content for social media *Can build and manage pages using WordPress *Writes and edits compelling content across platforms *Masters Adobe Creative Suite (especially InDesign, Photoshop, Illustrator, and After Effects) *Understands integrated marketing and tracks performance to optimize campaigns *Works collaboratively in a fast-paced, creative environment This role supports our advertising, PR, social media, and content strategies while producing high-quality visual assets that elevate the destination brand and drive visitation. Professional design experience is essential. Help us show the world What’s Good® in Alachua County and be part of a mission-driven team that’s making a difference. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Now Hiring - Tourism Marketing Coordinator Are you a creative powerhouse with advanced design skills and a strategic marketing mindset? Join the award-winning team at Visit Gainesville, Alachua County and help shape the visual identity and voice of one of Florida’s most exciting destinations. We’re looking for a professional designer + brand strategist who: * Has proven experience designing logos, multi-page booklets, brochures, and both print and digital ads *Creates original, scroll-stopping content for social media *Can build and manage pages using WordPress *Writes and edits compelling content across platforms *Masters Adobe Creative Suite (especially InDesign, Photoshop, Illustrator, and After Effects) *Understands integrated marketing and tracks performance to optimize campaigns *Works collaboratively in a fast-paced, creative environment This role supports our advertising, PR, social media, and content strategies while producing high-quality visual assets that elevate the destination brand and drive visitation. Professional design experience is essential. Help us show the world What’s Good® in Alachua County and be part of a mission-driven team that’s making a difference. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Now Hiring: Tourist Program Coordinator !! Join our dynamic and award-winning team at Visit Gainesville, Alachua County! We’re seeking a highly organized and motivated professional to help grow Alachua County’s meetings, group travel, and film industry. As Tourist Program Coordinator , you will: *Source RFPs and attend trade shows to grow group sales *Promote Alachua County’s meeting and event venues *Assist in developing the group sales marketing plan *Produce the Partner Connection publication (6x/year) *Administer the Meeting Advantage Program (MAP) and track economic impact *Prepare economic impact reports and group business pitches *Create itineraries for meeting planners and tour organizers *Assist film and commercial scouts with site selection and more *Work on special projects as assigned You’ll need: * Proven sales and marketing experience * CRM proficiency *Top-notch organization and communication skills *A strong sense of urgency and professionalism *Passion for promoting destinations and building meaningful partnerships Ready to help shape the visitor experience and grow Alachua County’s tourism economy? We’d love to hear from you. Apply today and be part of a team that’s as fun as it is focused . Minimum Qualifications - Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Now Hiring: Tourist Program Coordinator !! Join our dynamic and award-winning team at Visit Gainesville, Alachua County! We’re seeking a highly organized and motivated professional to help grow Alachua County’s meetings, group travel, and film industry. As Tourist Program Coordinator , you will: *Source RFPs and attend trade shows to grow group sales *Promote Alachua County’s meeting and event venues *Assist in developing the group sales marketing plan *Produce the Partner Connection publication (6x/year) *Administer the Meeting Advantage Program (MAP) and track economic impact *Prepare economic impact reports and group business pitches *Create itineraries for meeting planners and tour organizers *Assist film and commercial scouts with site selection and more *Work on special projects as assigned You’ll need: * Proven sales and marketing experience * CRM proficiency *Top-notch organization and communication skills *A strong sense of urgency and professionalism *Passion for promoting destinations and building meaningful partnerships Ready to help shape the visitor experience and grow Alachua County’s tourism economy? We’d love to hear from you. Apply today and be part of a team that’s as fun as it is focused . Minimum Qualifications - Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Digital Marketing Specialist will provide creative expertise to support the marketing and promotional efforts of the Dr. Bob Smith Health Center (DBSHC). This role blends traditional graphic design skills with digital media expertise to craft impactful visuals for print and online platforms. Collaborating with university and health center staff, the designer will report directly to the Executive Director and play a key role in advancing DBSHC’s outreach.
Essential Functions:
Design & Content Creation: Create print materials such as brochures, posters and flyers. Design digital content for DBSHC website, email templates, digital monitors, social media (e.g., Facebook, Instagram, X) and PPT presentations. Capture/edit photography to enhance promotional materials. Keep organized digital folder of design assets (e.g., photos, completed projects) for Exec Director's access.
Digital Media and Analytics: Distribute visual assets across social media and other platforms. Send out event notifications via email to the campus. Monitor engagement metrics (e.g., likes, shares, clicks) to evaluate effectiveness and refine future designs.
Collaboration and Communication: Work with campus partners and DBSHC staff to align designs with project goals and brand standards. Engage in co-marketing efforts with other departments as appropriate. Collect feedback from stakeholders at key stages to ensure accuracy and satisfaction.
Project Management: Manage multiple projects independently and with the marketing team, meeting deadlines efficiently. Track progress and communicate updates or challenges to the Executive Director.
Other duties as assigned
Qualifications
Education and Experience:
A Bachelor’s degree is required. A degree in graphic design, art or related discipline is preferred.
A minimum of two (2) years of experience in a professional graphic design role is required. Experience in a creative agency, marketing department, or a university design unit is preferred.
Knowledge, Skills and Abilities:
Candidate should exhibit excellent interpersonal and verbal communication abilities, enabling them to effectively engage with diverse groups across the University and foster productive relationships with various stakeholders. Additionally, the candidate must possess strong written communication skills, including proficiency in editing and proofreading
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of digital media trends and best practices (e.g., social media design, accessibility) is required.
Candidate must be able to demonstrate proficiency with design software, including Adobe Creative Suite (e.g., Illustrator, InDesign, Photoshop, Dreamweaver).
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by April 10, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Digital Marketing Specialist will provide creative expertise to support the marketing and promotional efforts of the Dr. Bob Smith Health Center (DBSHC). This role blends traditional graphic design skills with digital media expertise to craft impactful visuals for print and online platforms. Collaborating with university and health center staff, the designer will report directly to the Executive Director and play a key role in advancing DBSHC’s outreach.
Essential Functions:
Design & Content Creation: Create print materials such as brochures, posters and flyers. Design digital content for DBSHC website, email templates, digital monitors, social media (e.g., Facebook, Instagram, X) and PPT presentations. Capture/edit photography to enhance promotional materials. Keep organized digital folder of design assets (e.g., photos, completed projects) for Exec Director's access.
Digital Media and Analytics: Distribute visual assets across social media and other platforms. Send out event notifications via email to the campus. Monitor engagement metrics (e.g., likes, shares, clicks) to evaluate effectiveness and refine future designs.
Collaboration and Communication: Work with campus partners and DBSHC staff to align designs with project goals and brand standards. Engage in co-marketing efforts with other departments as appropriate. Collect feedback from stakeholders at key stages to ensure accuracy and satisfaction.
Project Management: Manage multiple projects independently and with the marketing team, meeting deadlines efficiently. Track progress and communicate updates or challenges to the Executive Director.
Other duties as assigned
Qualifications
Education and Experience:
A Bachelor’s degree is required. A degree in graphic design, art or related discipline is preferred.
A minimum of two (2) years of experience in a professional graphic design role is required. Experience in a creative agency, marketing department, or a university design unit is preferred.
Knowledge, Skills and Abilities:
Candidate should exhibit excellent interpersonal and verbal communication abilities, enabling them to effectively engage with diverse groups across the University and foster productive relationships with various stakeholders. Additionally, the candidate must possess strong written communication skills, including proficiency in editing and proofreading
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of digital media trends and best practices (e.g., social media design, accessibility) is required.
Candidate must be able to demonstrate proficiency with design software, including Adobe Creative Suite (e.g., Illustrator, InDesign, Photoshop, Dreamweaver).
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by April 10, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Examples of DutiesESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties Examples of DutiesESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
City of Worcester
Title COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
Department/Division Diversity and Inclusion
Apply Start Date 01/31/2025
Apply End Date 3/5/2025
Type Full Time
Hours 40 Per Week
Wage $79,123 - $103,835 annually
Description
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester seeks qualified applicants for a Coordinator of Training and Professional Development for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Chief Equity Officer, this position will play a key role in fostering a diverse, equitable, and inclusive (DEI) workplace. This position is responsible for designing, implementing, and managing training programs that advance DEI goals and awareness, and promote professional development. The coordinator will conduct needs assessments, develop training materials, and ensure that training strategies align with the City's priorities to equip employees with the knowledge, skills, and confidence to become future leaders who champion diversity, equity, and inclusion. In collaboration with the Human Resources Department, the Coordinator will also develop internship programs and career pathways, creating diverse talent pipelines from local high schools and higher education institutions. The role will include staying updated on DEI climate, professional development, and serving on the Professional Development Committee to provide resources for employee growth and advocating for access to key professional development opportunities. Additionally, the Coordinator will support the management of City Boards and Commissions, assisting with meeting documentation, agenda preparation, public posting, and project coordination as needed.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Training and Development:
• Design and implement employee training programs that support DEI goals and foster employee growth. • Conduct needs assessments in collaboration with department heads and employees to identify training and professional development priorities. • Develop and secure approval from the CEO for training strategies that align with the city's DEI and workforce development objectives. • Serve as an engaging presenter who can effectively communicate complex concepts in a clear, accessible manner to a diverse audience. • Exhibit excellent "customer service" and people skills, with the ability to empathize and address complex issues when interacting with employees from diverse backgrounds. • Conduct research and develop training materials on topics related to DEI and professional development as assigned. • Stay updated on changes to local, state, and federal regulations related to DEI and professional development by attending relevant training and workshops, as well as conducting ongoing research to inform best practices
Partnerships and Community Engagement:
• Collaborate with businesses, non-profits and community organizations providers to facilitate training, and support for city initiatives. • Partner with the Grants Department to identify funding opportunities, assist with grant applications, and manage grants related to training programs.
Employee Mobility and Career Development:
• Develop systems to promote internal career mobility and support employee career planning and growth. • Administer and monitor Employee Assistance Programs (EAP) and oversee related contracts.
Employee Engagement:
•
• Foster Employee Engagement through Cultural Celebrations: Organize and coordinate events that celebrate cultural, ethnic, and religious holidays, creating opportunities for employees to engage with and learn about diverse traditions and values. • Encourage Awareness and Participation in Heritage/ identity Months: Lead initiatives to promote and celebrate various heritage months (e.g., Black History Month, Hispanic Heritage Month, Pride Month, Asian Pacific American Heritage Month, Disability Awareness month), actively engaging employees in learning and participation. • Create Interactive Workshops and Training for Employees: Develop and facilitate engaging workshops, lunch-and-learn sessions, and seminars focused on cultural awareness, diversity, and inclusion, encouraging employees to actively participate in shaping an inclusive workplace. • Curate Meaningful Speaker and Panel Discussions: Invite diverse guest speakers, performers, community leaders, and subject-matter experts to engage employees in thought-provoking conversations, fostering an open and inclusive dialogue that enriches employee experiences.
• Develop Engaging Educational Content: Produce newsletters, posters, and digital resources that not only educate employees about cultural celebrations but also actively involve them in recognizing and participating in these important observances. • Enhance Employee Connections through Cultural Initiatives: Design initiatives that foster employee connection and interaction around cultural events, encouraging collaboration and camaraderie among diverse teams to build a more engaged and united workforce. • Measure Engagement and Program Impact: Track employee participation, feedback, and overall satisfaction with cultural programs and initiatives to ensure that they are successfully increasing engagement, raising awareness, and meeting employee needs.
Internship/Pathway Programs:
•
• Collaborate with HR and other city departments to create pathways and internship programs that foster the recruitment and development of a diverse workforce. • Develop and implement strategies to establish internship opportunities for students from higher education institutions and high schools, particularly those focused on DEI-related fields and careers in municipal government. • Build partnerships with local schools, universities, and community organizations to create a pipeline for emerging talent in DEI, social justice, and public service sectors. • Promote and support internship opportunities that provide students with hands-on experience in city government, while enhancing diversity, equity, and inclusion within the workforce.
Professional Development:
• Provide management-level coaching and counseling training to support best practices within the city workforce. • Serve on the Professional Development (PD) Committee to ensure employees have access to resources that support their participation in professional development opportunities, such as conferences, workshops, and certifications. • Advocate for and facilitate the allocation of resources to ensure that employees have the opportunity to advance their skills and knowledge in alignment with organizational goals and personal career development.
Boards and Commissions Support:
•
• Work directly as a staff liaison with boards and commissions as assigned • Maintain board minutes as assigned, ensuring compliance with Open Meeting Law. • Develop, post, and monitor agendas, and other documents that require public posting, in accordance with legal requirements. • Assist with board and commission projects as assigned, which may involve event planning and occasional evening work. • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Strong understanding of adult learning principles and best practices for employee training and development. • Comprehensive knowledge of DEI (Diversity, Equity, and Inclusion) practices and professional development strategies. • Proficiency in office software, including word processing, spreadsheet applications, the internet, and social media. • Experience in fostering a workplace and community culture where diverse perspectives are valued and embraced. • A multicultural background that enriches the understanding and approach to inclusive practices. • Familiarity with local, state, and federal regulations relevant to DEI and professional development programs. • Knowledge of best practices for creating diverse talent pipelines and internship programs. • Ability to demonstrate empathy and remain composed in emotional or high-stress situations while maintaining professionalism. • Ability to communicate complex ideas clearly and effectively, both orally and in writing, to a diverse audience. • Ability to relate to and support people from a variety of social identities and lived experiences. • Ability to promote and support inclusivity by appreciating and respecting differences in age, race, gender, ability, religious beliefs, socio-economic status, ethnic heritage, sexual orientation, and intersectionality. • Demonstrated ability to communicate effectively and to work with a wide range of constituencies in a diverse community. • Ability to maintain confidentiality and handle sensitive information with discretion. • Ability to manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment. • Ability to build and maintain effective working relationships with employees, external partners, and stakeholders. • Ability to work collaboratively with HR and other departments to design and implement DEI initiatives, internship pathways, and career development programs. • Excellent interpersonal, oral, and written communication skills • Strong customer service and problem-solving skills, with a focus on employee engagement and satisfaction. • Proficient in time management, with the ability to organize and juggle multiple tasks efficiently. • Excellent presentation and public speaking skills, with the ability to lead training sessions and present at meetings. • Proficient in data analysis and generating reports to assess training effectiveness and employee development. • Strong organizational skills to manage training materials, resources, and schedules. • Strong understanding of Diversity, Equity, and Inclusion (DEI) and a commitment to advancing equal rights for all individuals, regardless of social identities.
MINIMUM REQUIREMENTS:
• Bachelor's degree in a related field (e.g., Diversity, Equity, & Inclusion, Education Human Resources, Organizational Development, Social Sciences, or similar), or equivalent specialized knowledge.
• Any equivalent combination of education, training, and five (5) years of experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
• Three (3) years of progressively responsible experience in training, development, or DEI-related roles, with a focus on professional development. • Excellent communication skills • Experience with using computer applications, including Microsoft Suite, and/ or SharePoint.
PREFERRED QUALIFICATIONS:
• Five (5) years of experience coordinating and/or managing training programs. • Two (2) years of experience with researching, creating and presenting training materials or informational sessions • One (1) year of experience with internship programs • One (1) year experience working with Boards and Commissions • Certification in Professional Development • Experience navigating multicultural environments and an understanding of the unique challenges faced by individuals from diverse backgrounds.
SALARY RANGE: $79,123 -$103,835 annually, full-time, exempt with an excellent benefits package.
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, FEBRUARY 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/5974526.
jeid-9565dc5f712dd848aa69a55ee322a612
Full Time
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
City of Worcester
Title COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT
Department/Division Diversity and Inclusion
Apply Start Date 01/31/2025
Apply End Date 3/5/2025
Type Full Time
Hours 40 Per Week
Wage $79,123 - $103,835 annually
Description
COORDINATOR OF TRAINING AND PROFESSIONAL DEVELOPMENT EXECUTIVE OFFICE OF DIVERSITY AND INCLUSION CITY OF WORCESTER
The City of Worcester seeks qualified applicants for a Coordinator of Training and Professional Development for the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Chief Equity Officer, this position will play a key role in fostering a diverse, equitable, and inclusive (DEI) workplace. This position is responsible for designing, implementing, and managing training programs that advance DEI goals and awareness, and promote professional development. The coordinator will conduct needs assessments, develop training materials, and ensure that training strategies align with the City's priorities to equip employees with the knowledge, skills, and confidence to become future leaders who champion diversity, equity, and inclusion. In collaboration with the Human Resources Department, the Coordinator will also develop internship programs and career pathways, creating diverse talent pipelines from local high schools and higher education institutions. The role will include staying updated on DEI climate, professional development, and serving on the Professional Development Committee to provide resources for employee growth and advocating for access to key professional development opportunities. Additionally, the Coordinator will support the management of City Boards and Commissions, assisting with meeting documentation, agenda preparation, public posting, and project coordination as needed.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
Training and Development:
• Design and implement employee training programs that support DEI goals and foster employee growth. • Conduct needs assessments in collaboration with department heads and employees to identify training and professional development priorities. • Develop and secure approval from the CEO for training strategies that align with the city's DEI and workforce development objectives. • Serve as an engaging presenter who can effectively communicate complex concepts in a clear, accessible manner to a diverse audience. • Exhibit excellent "customer service" and people skills, with the ability to empathize and address complex issues when interacting with employees from diverse backgrounds. • Conduct research and develop training materials on topics related to DEI and professional development as assigned. • Stay updated on changes to local, state, and federal regulations related to DEI and professional development by attending relevant training and workshops, as well as conducting ongoing research to inform best practices
Partnerships and Community Engagement:
• Collaborate with businesses, non-profits and community organizations providers to facilitate training, and support for city initiatives. • Partner with the Grants Department to identify funding opportunities, assist with grant applications, and manage grants related to training programs.
Employee Mobility and Career Development:
• Develop systems to promote internal career mobility and support employee career planning and growth. • Administer and monitor Employee Assistance Programs (EAP) and oversee related contracts.
Employee Engagement:
•
• Foster Employee Engagement through Cultural Celebrations: Organize and coordinate events that celebrate cultural, ethnic, and religious holidays, creating opportunities for employees to engage with and learn about diverse traditions and values. • Encourage Awareness and Participation in Heritage/ identity Months: Lead initiatives to promote and celebrate various heritage months (e.g., Black History Month, Hispanic Heritage Month, Pride Month, Asian Pacific American Heritage Month, Disability Awareness month), actively engaging employees in learning and participation. • Create Interactive Workshops and Training for Employees: Develop and facilitate engaging workshops, lunch-and-learn sessions, and seminars focused on cultural awareness, diversity, and inclusion, encouraging employees to actively participate in shaping an inclusive workplace. • Curate Meaningful Speaker and Panel Discussions: Invite diverse guest speakers, performers, community leaders, and subject-matter experts to engage employees in thought-provoking conversations, fostering an open and inclusive dialogue that enriches employee experiences.
• Develop Engaging Educational Content: Produce newsletters, posters, and digital resources that not only educate employees about cultural celebrations but also actively involve them in recognizing and participating in these important observances. • Enhance Employee Connections through Cultural Initiatives: Design initiatives that foster employee connection and interaction around cultural events, encouraging collaboration and camaraderie among diverse teams to build a more engaged and united workforce. • Measure Engagement and Program Impact: Track employee participation, feedback, and overall satisfaction with cultural programs and initiatives to ensure that they are successfully increasing engagement, raising awareness, and meeting employee needs.
Internship/Pathway Programs:
•
• Collaborate with HR and other city departments to create pathways and internship programs that foster the recruitment and development of a diverse workforce. • Develop and implement strategies to establish internship opportunities for students from higher education institutions and high schools, particularly those focused on DEI-related fields and careers in municipal government. • Build partnerships with local schools, universities, and community organizations to create a pipeline for emerging talent in DEI, social justice, and public service sectors. • Promote and support internship opportunities that provide students with hands-on experience in city government, while enhancing diversity, equity, and inclusion within the workforce.
Professional Development:
• Provide management-level coaching and counseling training to support best practices within the city workforce. • Serve on the Professional Development (PD) Committee to ensure employees have access to resources that support their participation in professional development opportunities, such as conferences, workshops, and certifications. • Advocate for and facilitate the allocation of resources to ensure that employees have the opportunity to advance their skills and knowledge in alignment with organizational goals and personal career development.
Boards and Commissions Support:
•
• Work directly as a staff liaison with boards and commissions as assigned • Maintain board minutes as assigned, ensuring compliance with Open Meeting Law. • Develop, post, and monitor agendas, and other documents that require public posting, in accordance with legal requirements. • Assist with board and commission projects as assigned, which may involve event planning and occasional evening work. • Develop guests and topics for boards and commissions as assigned and plan meeting guests and activities
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
• Strong understanding of adult learning principles and best practices for employee training and development. • Comprehensive knowledge of DEI (Diversity, Equity, and Inclusion) practices and professional development strategies. • Proficiency in office software, including word processing, spreadsheet applications, the internet, and social media. • Experience in fostering a workplace and community culture where diverse perspectives are valued and embraced. • A multicultural background that enriches the understanding and approach to inclusive practices. • Familiarity with local, state, and federal regulations relevant to DEI and professional development programs. • Knowledge of best practices for creating diverse talent pipelines and internship programs. • Ability to demonstrate empathy and remain composed in emotional or high-stress situations while maintaining professionalism. • Ability to communicate complex ideas clearly and effectively, both orally and in writing, to a diverse audience. • Ability to relate to and support people from a variety of social identities and lived experiences. • Ability to promote and support inclusivity by appreciating and respecting differences in age, race, gender, ability, religious beliefs, socio-economic status, ethnic heritage, sexual orientation, and intersectionality. • Demonstrated ability to communicate effectively and to work with a wide range of constituencies in a diverse community. • Ability to maintain confidentiality and handle sensitive information with discretion. • Ability to manage multiple tasks and prioritize effectively to meet deadlines in a fast-paced environment. • Ability to build and maintain effective working relationships with employees, external partners, and stakeholders. • Ability to work collaboratively with HR and other departments to design and implement DEI initiatives, internship pathways, and career development programs. • Excellent interpersonal, oral, and written communication skills • Strong customer service and problem-solving skills, with a focus on employee engagement and satisfaction. • Proficient in time management, with the ability to organize and juggle multiple tasks efficiently. • Excellent presentation and public speaking skills, with the ability to lead training sessions and present at meetings. • Proficient in data analysis and generating reports to assess training effectiveness and employee development. • Strong organizational skills to manage training materials, resources, and schedules. • Strong understanding of Diversity, Equity, and Inclusion (DEI) and a commitment to advancing equal rights for all individuals, regardless of social identities.
MINIMUM REQUIREMENTS:
• Bachelor's degree in a related field (e.g., Diversity, Equity, & Inclusion, Education Human Resources, Organizational Development, Social Sciences, or similar), or equivalent specialized knowledge.
• Any equivalent combination of education, training, and five (5) years of experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
• Three (3) years of progressively responsible experience in training, development, or DEI-related roles, with a focus on professional development. • Excellent communication skills • Experience with using computer applications, including Microsoft Suite, and/ or SharePoint.
PREFERRED QUALIFICATIONS:
• Five (5) years of experience coordinating and/or managing training programs. • Two (2) years of experience with researching, creating and presenting training materials or informational sessions • One (1) year of experience with internship programs • One (1) year experience working with Boards and Commissions • Certification in Professional Development • Experience navigating multicultural environments and an understanding of the unique challenges faced by individuals from diverse backgrounds.
SALARY RANGE: $79,123 -$103,835 annually, full-time, exempt with an excellent benefits package.
To apply, please visit: http://www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, FEBRUARY 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, mailto:Hiring@worcesterma.gov.
To apply, visit https://apptrkr.com/5974526.
jeid-9565dc5f712dd848aa69a55ee322a612