Associate Director of Human Resources, CBSO

Associate Director of Human Resources, CBSO

Job no: 532220

Work type: Officer of Administration

Location: Eugene, OR

Categories: Administrative/Professional, Human Resources

Department: Central Business Services Office, Office of the Provost
Appointment Type and Duration: Regular, Ongoing
Salary: Commensurate with experience
Compensation Band: OS-OA08-Fiscal Year 2023-2024
FTE: 1.0

Application Review Begins

August 7, 2023; position open until filled

Special Instructions to Applicants

Please include the following with your online application:

• A resume that outlines your educational and professional work experience. These details are used to determine if applicants meet the qualifications of this position.

• The names of at least three professional references, their e-mail addresses, and telephone numbers. Candidates will be notified prior to references being contacted.

Please Note: We may contact applicants who meet the minimum requirements to request additional information for the next stage of review.

To receive a copy of the full position description, please send an email to mailto:cbrady@uoregon.edu. Salary offers are determined based on final candidate qualifications and experience; and the application of fair, equitable, and consistent pay practices at the University.

Department Summary

The University of Oregon is implementing a shared services model for human resources across many areas of our campus. This is an exciting time to join the HR community at the University of Oregon as we innovate, develop new processes, and implement HR best practices.

The Central Business Service Offices (CBSO), a shared service office, provides specific services in the areas of Finance, Human Resources, Payroll, Purchasing, Contracting, Travel, and Accounts Payable for several organizations on campus including:

The Ballmer Institute for Children's Behavioral Health
Clark Honors College
College of Design
College of Education
School of Journalism & Communication.

The mission of the shared services group is to provide consistency through centralized services, offering our expertise in processing a wide variety of financial and human resources transactions and functions including acting as a liaison to the Business Affairs Office, Purchasing and Contracting Services, University Human Resources, and Payroll Administration. The units supported by the CBSO constitute a large business enterprise consisting of more than 1,000 employees and more than $100 million in budgeted operations as well as many other funds types including but not limited to sponsored, gift, and foundation funds, development and outreach, and designated operations funds. The CBSO also works with a breadth of employee category types including at least 3 different unions, student employees, and officers of administration.

The team within the CBSO is committed to providing superior customer service and creating partnerships with our customers to ensure their needs are fulfilled to the highest standard.

Position Summary

Do your professional goals align with providing individualized human resource services that focus on helping others succeed and reach their full potential? If so, the Central Business Services Office (CBSO) is seeking an Associate Director of Human Resources (ADHR) to provide leadership and support to our faculty and staff through the provision of a variety of HR services, and creating an inclusive and welcoming environment.

The Associate Director of Human Resources, CBSO will join the newly formed HR shared services team within the CBSO and will provide HR leadership to the CBSO HR staff including directors, managers, classified personnel, and the breadth of HR across each of the 5 supported units. The ADHR is one of two Associate Directors focused on supporting over 1,000 employees (faculty, staff, student, and graduate employees).

The ADHR will lead a team to learn the unique needs of your customers and develop policies, practices, and workflows to meet those needs while working closely with school, college, and university (University HR) leadership to implement consistent HR best practices across the CBSO portfolio. Reporting to the Senior Director of the CBSO, and as a member of the CBSO leadership team, you will participate in strategic planning, including recruiting and hiring, employee engagement, workforce planning, helping shape the experience of administrators, faculty, staff, and students throughout the employee life cycle.

As the leader of Human Resources in the CBSO, you will work closely with university leaders, administrators, supervisors, search chairs, and hiring managers, providing strategic consultation and excellent customer service to help them meet their HR goals. Using knowledge and creativity, you will help guide our customers to solutions that align with UO (University of Oregon) policies and practices. You will keep your finger on the pulse of emerging trends, concerns, and best practices, sharing your assessments with leadership, and adjusting priorities and strategic approaches accordingly.

You will lead recruitment efforts by writing engaging position descriptions and job advertisements while incorporating strategies to build robust and diverse pools of applicants. You will coach and train supervisors and leadership on best practices for running searches, including proactively removing roadblocks for applicants and building diverse and inclusive active recruitment strategies. Your team will be the first point of contact for new employees as you onboard them to their units and the university. You will build out and refine onboarding processes that set up new employees for success and begin the process of retaining them.

You will work with division leaders and University HR on employee engagement strategies, performance evaluation, and professional development, supervisor training and coaching, and employee and labor relations (ELR) needs. Your team will also manage the employee exit process including exit interviews and surveys, collecting data, identifying trends, and proposing initiatives to better engage, develop, and retain our faculty and staff.

While there is room for innovation and creativity in this role, there is also an expectation of an elevated level of support. This position will be a part of a team of HR professionals across campus and will work closely with University Human Resources professionals who can provide guidance, consultation, subject-matter expertise, and a sounding board for innovative ideas.

Minimum Requirements

• Five years of progressively responsible human resources experience and a bachelor's degree; or seven years of progressively responsible HR experience*.

• Three years' experience supervising at least one regular, permanent employee including performance management; OR five years' combined experience performing lead work and supervising students/interns/part-time/temporary staff.

*HR experience is subject matter expertise in one or more of the functional areas of HR, such as recruitment and hiring; classification and compensation; employee and labor relations; or employee training, development, and retention.

Professional Competencies

• Effective communication skills, including the ability to communicate with a range of stakeholders, from executives to front-line staff and other individual contributors.

• Ability to advance diversity, equity, and inclusion efforts through one's own actions and by influencing the actions of others.

• Understanding of the needs and experiences of job seekers and employees with diverse/marginalized identities, and commitment to advancing inclusion efforts in recruitment and retention.

• Knowledge of effective strategies to build robust and diverse pools of applicants and run an inclusive search process, create an inclusive work environment, and improve equity in processes and policy.

• Ability to manage complex HR matters, including employee and labor relations issues, with sensitivity, respect, compliance awareness, and a solution-oriented approach.

• Ability to build relationships and work collaboratively with a variety of stakeholders.

• Understanding of effective supervisory practices and techniques, employee and employer relationships, and management principles and the ability to advise supervisors on these matters.

• Ability to handle sensitive and confidential materials and situations appropriately.

• Ability to adapt to changing priorities, make appropriate decisions, escalate matters when necessary, and provide proactive, effective change management.

Preferred Qualifications

• HR experience in a higher education setting or a similarly complex organization.

• Experience understanding and applying provisions of collective bargaining agreements to personnel situations and working with various employee groups including administrative, faculty, and student employees.

• Experience with position description development, performance management, recruitment, classification, compensation, and EEO/affirmative action.

• Experience leveraging a wide array of technologies, such as tools for applicant tracking, productivity, and communication.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at mailto:uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the http://studentlife.uoregon.edu/nondiscrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

To apply, visit https://apptrkr.com/4410781