Senior Director of Student Success

Senior Director of Student Success

Position Category: Staff (Exempt)
FLSA: Exempt
FTE: 1
Location: Thousand Oaks

University Background:
The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity.

Basic Function:
Under the direction of the Vice President of Enrollment Management and Student Success, the Senior Director of Student Success oversees the research, development, implementation, and achievement of strategic planning objectives for student retention and success. The Senior Director oversees academic support and co-curricular activities of the Center for Student Success, including advising, tutoring, supplemental instruction, academic planning, bridge programming, and TRIO student support grants. Collaborates with academic leaders to develop and rigorously assess student success strategies and learning outcomes among students at all levels of the university—traditional undergraduate, post-traditional undergraduate, and graduate.

Representative Duties:

• Supervise and evaluate performance of Center for Student Success personnel. E
• Define program objectives and policies. E
• Oversee the continued creation and implementation of a student success plan for all student constituencies, traditional undergraduates, students in the Professionals program, and graduate students. E
• Collaborate with academic and student affairs leaders across campus to develop and implement student success interventions and establish and oversee student success committees. E
• Oversee academic advising as a function of student success and supervise the professional advising function for traditional undergraduates. E
• Data collection and analysis of student success of all student constituencies. E
• Coordinate the data systems for the collection, reporting, and analysis of student success with the various schools and Offices of Admissions. E
• Direct the preparation and maintenance of a variety of narrative and statistical reports, activities, and programs. E
• Collaborate with university faculty, students, and staff in the scheduling of academic and developmental programs. E
• Create and implement new initiatives that focus on student success. E
• Develop and prepare the assigned budgets; analyze and review budgetary and financial data; control and authorize expenditures in accordance with established limitations. E
• Assist with the interpretation and implementation of the U.S. Department of Education grant programs while complying with California Lutheran University guidelines. E
• Assessment of current and future student success interventions. E
• Oversee the expenditures and maintenance of Student Success Services and assigned grant programs and other related budgets. E
• Oversee ongoing development and integration of SLATE CRM to support advising, retention, graduation initiatives. E
• Develop goals, objectives, and timelines for assigned grant programs. E
• Assist the directors of assigned grant programs in writing the yearly Annual Performance Reports as prescribed by the Department of Education. E
• Advising responsibilities such as advising individual students as time allows.
• Perform other duties as assigned.
  
  

E=Essential Duties

Knowledge Of:

• National student success trends and pertinent research concerning student success.
• University academic policies.
• Curriculum requirements and higher education institutional culture and practices.
• Public speaking techniques.
• Technologies and software that support the student success strategies and their assessment
• University mission, goals, and objectives.
• Federal Rights and Privacy Act (FERPA)Federal Regulations for assigned grant programs including EDGAR and the OMB Circulars.
• Applicable laws, codes, regulations, policies and procedures (especially those that relate to Students with Disabilities.)
• Disability rights and responsibilities and accommodations/ADA role in university settings
• US Department of Education Protocol and Procedures in place for TRIO Programs
• Interpersonal skills using tact, patience, and courtesy.
• Oral and written communication skills.
• Operation of a computer and other office equipment.

Ability To:

• Manage long term, high visibility projects with attention to detail and excellent communication with high level constituents and management of complex technical issues with technical teams as needed
• Lead effectively and work independently while maintaining close contact at all times with the University Registrar.
• Supervise and evaluate the performance of assigned personnel.
• Analyze, interpret and report data; including knowledge with database management
• Prepare comprehensive narrative and statistical reports.
• Meet schedules and timelines, plan and organize work.
• Work independently with minimal direction.
• Apply University policies and procedures regarding student admissions, transcript evaluation and related requirements.
• Make interpretive judgments regarding student course work quickly and accurately.
• Perform graduation audits.
• Establish and maintain cooperative, professional, positive, and effective working relationships with others.
• Analyze a situation and adopt an effective course of action.
• Learn, apply and explain policies, procedures, rules and regulations.
• Maintain confidential and complex files and records.
• Provide academic, social, personal and cultural advisement to students.
• Prepare, establish, and deliver oral presentations.
• Communicate effectively both orally and in writing.
• Operate a computer and other office equipment.

Minimum Qualifications:
Any combination equivalent to: Master’s degree from an accredited institution in administration, education, or the social sciences, and five years progressive experience with supervisory experience.

Preferred Qualifications:
Working with diverse populations and with student success programs in a higher education setting. .

Licenses and Other Requirements:
none

Physical Abilities:
Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and/or retrieve files

Working Environment:
Office environment.
Constant work interruptions.

Hiring Range $100,000-$120,000
Posting Number: Staff002702022
Open Date: 06/16/2023
Close Date: 7/7/2023

To apply, visit https://careers.callutheran.edu/postings/10900

California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes.

Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation.



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$100,000-$120,000