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national director of marketing
Recruitics, LLC (agency on behalf of Rush University)
Executive Director, Strategic Development Communications
Recruitics, LLC (agency on behalf of Rush University) Chicago, Illinois, USA
Location:   Chicago, Illinois Business Unit:  Rush Medical Center Hospital:  Rush University Medical Center Department:  Philanthropy Work Type:  Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule:  8 Hr (8:30:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our  Rush benefits page   (https://www.rush.edu/rush-careers/employee-benefits). Pay Range:  $108,472 - $161,616 per year  Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Executive Director, Strategic Development Communications will establish the communications direction for Rush’s Office of Philanthropy and the budget to support this effort, including oversight of mass donor communications, multimedia donor communications and customized donor communications for individual, corporate and foundation donors. Reporting to the Associate Vice President of Strategic Engagement, and directly managing the Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications and Senior Director of Strategic Development Communications, they will oversee the team’s development of fundraising proposals in collaboration with fundraising staff to articulate donor impact on the vision and goals of Rush University System for Health. They will develop and oversee communication strategies office-wide to support Rush’s philanthropic initiatives and key fundraising priorities. The executive director will work closely with the special events and alumni relations team leaders, as well as colleagues in stewardship; individual giving; corporate and foundation relations; data, systems and reporting; and marketing communications, to unify and execute the communications strategy across all channels. The executive director establishes and ensures quality standards and accuracy of communications; upholds consistency and continuity with broader Rush marketing initiatives and brand standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Requirements:  Bachelor's degree in English, journalism, marketing or other communications-related major. 10 years of communications experience with at least 5 years successfully managing employees. Experience writing and editing for website and email communications. Experience conceiving and managing projects from inception to delivery. Clear and concise verbal and written communication skills. Copyediting skills, with proficiency in AP style. Responsibilities: Develop and implement communication strategies and plans that include measurable goals, budgets and schedules; participate in and guide the office-wide adherence and execution of those strategies; make data-informed decisions about direction and goals. Work and support Rush and Office of Philanthropy leadership in the development of themes and messages that articulate the promise of and vision for philanthropic giving at Rush. In partnership with Marketing Communications and Office of Philanthropy stakeholders, support leadership through the development of talking points about the need and impact of giving for use at a variety of events and in donor engagements. Plan and guide production of multichannel philanthropy content, aimed at a variety of audiences, which reinforces philanthropic priorities, strategically supports stewardship efforts, promotes a culture of philanthropy, engages ambassadors, is reflective of Rush’s commitment to and strategy around diversity, equity and inclusion, and, above all, inspires giving; think creatively and strategically about how communications functions contribute to office-wide goals. Supervise and lead a team comprising a Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications, and Senior Director of Strategic Development Communications, plus direct reports of these roles. Hire freelance assistance as appropriate. Serve as a member of the Philanthropy Leadership Team (PLT), working closely with peer executive directors and Philanthropy leadership to set and achieve fundraising and engagement goals, set and review office-wide policies, and communicate leadership updates to all members of the Strategic Development Communications team. Oversee the prioritization and support strategy for writing and editorial partnership in major, principal and transformational gift fundraising, including the development of donor proposals, cultivation content and stewardship reports for gifts of $100,000 to $100M+. Work with the Senior Director, Strategic Development Communications to develop high-priority cases for support and other content that conveys the need and impact of giving to specific philanthropic priorities. Working closely with institutional and office leadership, front-line fundraisers, the senior director of stewardship and the marketing and media relations teams, ensure appropriate recognition of noteworthy philanthropic gifts through news releases, feature stories, social media posts and other externally published content. Work within established budgets to oversee production of videos, presentations, and print and electronic publications; collaborate with the Philanthropy staff, in-house design team and outside vendors; ensure that established deadlines and quality standards are met. Oversee the tools and processes to intake, prioritize and manage philanthropy-related graphic design projects; ensure continued evaluation and process improvement to maximize efficiency, project quality and the satisfaction of key stakeholders. In collaboration with the Data, Systems and Reporting team and a range of stakeholders who send external communications, develop and support standard practices around how we capture and use digital communications performance data. Work with the Associate Director, Philanthropy Communications to analyze performance data and opportunities for continuous improvement in communications effectiveness. Oversee editorial review process for all external philanthropy and alumni communications; ensure quality of communications by strategizing on theme, messaging, content and layout. Coordinate office-wide content-sharing efforts. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Location:   Chicago, Illinois Business Unit:  Rush Medical Center Hospital:  Rush University Medical Center Department:  Philanthropy Work Type:  Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule:  8 Hr (8:30:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our  Rush benefits page   (https://www.rush.edu/rush-careers/employee-benefits). Pay Range:  $108,472 - $161,616 per year  Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Executive Director, Strategic Development Communications will establish the communications direction for Rush’s Office of Philanthropy and the budget to support this effort, including oversight of mass donor communications, multimedia donor communications and customized donor communications for individual, corporate and foundation donors. Reporting to the Associate Vice President of Strategic Engagement, and directly managing the Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications and Senior Director of Strategic Development Communications, they will oversee the team’s development of fundraising proposals in collaboration with fundraising staff to articulate donor impact on the vision and goals of Rush University System for Health. They will develop and oversee communication strategies office-wide to support Rush’s philanthropic initiatives and key fundraising priorities. The executive director will work closely with the special events and alumni relations team leaders, as well as colleagues in stewardship; individual giving; corporate and foundation relations; data, systems and reporting; and marketing communications, to unify and execute the communications strategy across all channels. The executive director establishes and ensures quality standards and accuracy of communications; upholds consistency and continuity with broader Rush marketing initiatives and brand standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Requirements:  Bachelor's degree in English, journalism, marketing or other communications-related major. 10 years of communications experience with at least 5 years successfully managing employees. Experience writing and editing for website and email communications. Experience conceiving and managing projects from inception to delivery. Clear and concise verbal and written communication skills. Copyediting skills, with proficiency in AP style. Responsibilities: Develop and implement communication strategies and plans that include measurable goals, budgets and schedules; participate in and guide the office-wide adherence and execution of those strategies; make data-informed decisions about direction and goals. Work and support Rush and Office of Philanthropy leadership in the development of themes and messages that articulate the promise of and vision for philanthropic giving at Rush. In partnership with Marketing Communications and Office of Philanthropy stakeholders, support leadership through the development of talking points about the need and impact of giving for use at a variety of events and in donor engagements. Plan and guide production of multichannel philanthropy content, aimed at a variety of audiences, which reinforces philanthropic priorities, strategically supports stewardship efforts, promotes a culture of philanthropy, engages ambassadors, is reflective of Rush’s commitment to and strategy around diversity, equity and inclusion, and, above all, inspires giving; think creatively and strategically about how communications functions contribute to office-wide goals. Supervise and lead a team comprising a Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications, and Senior Director of Strategic Development Communications, plus direct reports of these roles. Hire freelance assistance as appropriate. Serve as a member of the Philanthropy Leadership Team (PLT), working closely with peer executive directors and Philanthropy leadership to set and achieve fundraising and engagement goals, set and review office-wide policies, and communicate leadership updates to all members of the Strategic Development Communications team. Oversee the prioritization and support strategy for writing and editorial partnership in major, principal and transformational gift fundraising, including the development of donor proposals, cultivation content and stewardship reports for gifts of $100,000 to $100M+. Work with the Senior Director, Strategic Development Communications to develop high-priority cases for support and other content that conveys the need and impact of giving to specific philanthropic priorities. Working closely with institutional and office leadership, front-line fundraisers, the senior director of stewardship and the marketing and media relations teams, ensure appropriate recognition of noteworthy philanthropic gifts through news releases, feature stories, social media posts and other externally published content. Work within established budgets to oversee production of videos, presentations, and print and electronic publications; collaborate with the Philanthropy staff, in-house design team and outside vendors; ensure that established deadlines and quality standards are met. Oversee the tools and processes to intake, prioritize and manage philanthropy-related graphic design projects; ensure continued evaluation and process improvement to maximize efficiency, project quality and the satisfaction of key stakeholders. In collaboration with the Data, Systems and Reporting team and a range of stakeholders who send external communications, develop and support standard practices around how we capture and use digital communications performance data. Work with the Associate Director, Philanthropy Communications to analyze performance data and opportunities for continuous improvement in communications effectiveness. Oversee editorial review process for all external philanthropy and alumni communications; ensure quality of communications by strategizing on theme, messaging, content and layout. Coordinate office-wide content-sharing efforts. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
The John F. Kennedy Center for Performing Arts
Director - Theater Programming
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Director, Theater Programming works with SVP of Artistic Programming to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders.       The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines.     Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Director for assigned produced theatrical productions including contracting creative teams, stage management, and artists.  This will include: Contracting and maintaining of weekly financials and budgets   Management of internal booking calendar and ArtsVision for current and upcoming season of shows;   Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances;   Management of payroll for all show employees;   Oversight of all payments as outlined in contracts and agreements;   Insures smooth flow of all communications   Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs.    Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season   Research and evaluate trends and new programming ideas.   Review institutional data to help direct programming.   Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility.    Other duties as assigned.   Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Director, and/or Marketing or Booking agent.  Must have familiarity with theater related budgets, numbers, contracts, etc.   Bachelor of Arts or Science, Masters, or other education/experience in arts management   Prior experience working in a non-profit arts institution and/or Broadway/theatrical office.   Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities.   Excellent written and verbal communication and ability to work with various levels at the Center.   Ability to work well with artists, booking managers and agents.   Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines.    Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Director, Theater Programming works with SVP of Artistic Programming to manage the operations of the department’s presentations and self-produced shows. In addition to managing budgets and contracts, they will serve as the primary point of contacted for production logistics and coordination with internal and external stakeholders.       The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work under pressure, as many projects are time sensitive and involve concurrent deadlines.     Key Responsibilities Manages contracting, budgets, and logistics, for 50% of all Theater Programming presentations and productions, working with external agencies, communicating with artists and agents, and working with internal staff to coordinate education, special events and legal issues. Serves as General Director for assigned produced theatrical productions including contracting creative teams, stage management, and artists.  This will include: Contracting and maintaining of weekly financials and budgets   Management of internal booking calendar and ArtsVision for current and upcoming season of shows;   Liaising with company management, creative teams, Kennedy Center Booking, and Kennedy Center Production, to coordinate logistics for space management (onsite and offsite), production schedules and calendars, and production requirements for rehearsals and performances;   Management of payroll for all show employees;   Oversight of all payments as outlined in contracts and agreements;   Insures smooth flow of all communications   Work with Center’s Marketing, PR, and Development departments to advance presented and produced Theater programs.    Works with Coordinator on programming projects. Manages logistical details for approximately 200 performances or ancillary events per season   Research and evaluate trends and new programming ideas.   Review institutional data to help direct programming.   Reads scripts or other submitted materials on new plays and evaluate for artistic merit and production feasibility.    Other duties as assigned.   Key Qualifications A minimum of 5 – 8 years experience working in the Arts, in the capacity of Associate Producer/Associate General Director, and/or Marketing or Booking agent.  Must have familiarity with theater related budgets, numbers, contracts, etc.   Bachelor of Arts or Science, Masters, or other education/experience in arts management   Prior experience working in a non-profit arts institution and/or Broadway/theatrical office.   Detail oriented, knowledge of Excel and accounting systems, and ability to prioritize between multiple job responsibilities.   Excellent written and verbal communication and ability to work with various levels at the Center.   Ability to work well with artists, booking managers and agents.   Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines.    Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
The John F. Kennedy Center for Performing Arts
Social Media Director
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Social Media Director leads the strategy, creation, and execution of the digital and social media presence to grow audiences for the Kennedy Center and its affiliates, National Symphony Orchestra and Washington National Opera, strengthen the organization’s brand, and engage the community in its performing arts programming. This role oversees all social media channels, content planning, digital storytelling, social campaigns and influencer strategy to drive revenue, attendance, membership and engagement for the Center’s numerous performances and events across diverse audiences. As a key member of the marketing team, the Social Media Director collaborates closely with departments across the organization—including PR, Programming, Development, Special Events and Education—to ensure consistent, creative, and mission-driven messaging that supports the Center’s strategic goals. Key Responsibilities Strategy & Leadership Develop and execute a comprehensive social media and digital content strategy aligned with the Kennedy Center’s marketing and audience development goals and encompassing both paid and organic social. Lead the organization’s presence across platforms (e.g.  Facebook, Instagram, TikTok, X/Twitter, Truth Social) and emerging channels as needed. Establish key performance indicators (KPIs) and benchmarks for growth, engagement, and conversion. Manage social media budgets, paid advertising campaigns, and content creation resources (in-house and agency). Stay informed on industry trends, platform updates, and best practices in digital engagement for performing arts and entertainment sectors. Content & Creative Oversee creation of original multimedia content—including videos, reels, photography, stories, and written posts—that showcase productions, artists, behind-the-scenes moments, and community impact. Collaborate with graphic designers, photographers, videographers, and copywriters to ensure brand consistency and high production value. Guide tone and storytelling to reflect the Kennedy Center’s mission, values, and audience diversity. Maintain an annual content calendar that aligns with season programming, special events, and institutional priorities from the Office of the President. Community Engagement & Audience Growth Foster meaningful digital engagement with patrons, fans, artists, and influencers. Build relationships with cultural organizations, press, and partners to amplify reach and reputation. Develop targeted campaigns to attract new audiences—including younger and more conservative leaning communities. Oversee community management, ensuring timely and thoughtful responses across all platforms. Analytics & Reporting Track, analyze, and report social media performance using analytics tools (Meta Insights, Google Analytics, Sprout Social, etc.). Provide regular insights and recommendations to marketing and executive leadership. Evaluate the ROI of campaigns and adjust strategies to improve performance and conversion rates. Other duties as assigned.  Key Qualifications Bachelor’s degree in Marketing, Communications, Digital Media, or related field (Master’s preferred). 8-12 years of experience in social media or digital marketing, ideally within the performing arts, entertainment, or cultural sector. Proven track record of building social media audiences and leading successful digital campaigns. Experience managing staff, creative teams, or external agencies. Deep understanding of social media platforms, content trends, and algorithms. Strong storytelling skills and visual eye for arts-driven content. Proficiency with social media management tools (e.g., Sprout Social, Hootsuite, Later, Buffer). Familiarity with video editing, live streaming, and basic graphic design tools (e.g., Canva, Adobe Creative Suite). Excellent communication, leadership, and project management abilities. Passion for the performing arts and our commitment to bringing quality programming for the masses. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Social Media Director leads the strategy, creation, and execution of the digital and social media presence to grow audiences for the Kennedy Center and its affiliates, National Symphony Orchestra and Washington National Opera, strengthen the organization’s brand, and engage the community in its performing arts programming. This role oversees all social media channels, content planning, digital storytelling, social campaigns and influencer strategy to drive revenue, attendance, membership and engagement for the Center’s numerous performances and events across diverse audiences. As a key member of the marketing team, the Social Media Director collaborates closely with departments across the organization—including PR, Programming, Development, Special Events and Education—to ensure consistent, creative, and mission-driven messaging that supports the Center’s strategic goals. Key Responsibilities Strategy & Leadership Develop and execute a comprehensive social media and digital content strategy aligned with the Kennedy Center’s marketing and audience development goals and encompassing both paid and organic social. Lead the organization’s presence across platforms (e.g.  Facebook, Instagram, TikTok, X/Twitter, Truth Social) and emerging channels as needed. Establish key performance indicators (KPIs) and benchmarks for growth, engagement, and conversion. Manage social media budgets, paid advertising campaigns, and content creation resources (in-house and agency). Stay informed on industry trends, platform updates, and best practices in digital engagement for performing arts and entertainment sectors. Content & Creative Oversee creation of original multimedia content—including videos, reels, photography, stories, and written posts—that showcase productions, artists, behind-the-scenes moments, and community impact. Collaborate with graphic designers, photographers, videographers, and copywriters to ensure brand consistency and high production value. Guide tone and storytelling to reflect the Kennedy Center’s mission, values, and audience diversity. Maintain an annual content calendar that aligns with season programming, special events, and institutional priorities from the Office of the President. Community Engagement & Audience Growth Foster meaningful digital engagement with patrons, fans, artists, and influencers. Build relationships with cultural organizations, press, and partners to amplify reach and reputation. Develop targeted campaigns to attract new audiences—including younger and more conservative leaning communities. Oversee community management, ensuring timely and thoughtful responses across all platforms. Analytics & Reporting Track, analyze, and report social media performance using analytics tools (Meta Insights, Google Analytics, Sprout Social, etc.). Provide regular insights and recommendations to marketing and executive leadership. Evaluate the ROI of campaigns and adjust strategies to improve performance and conversion rates. Other duties as assigned.  Key Qualifications Bachelor’s degree in Marketing, Communications, Digital Media, or related field (Master’s preferred). 8-12 years of experience in social media or digital marketing, ideally within the performing arts, entertainment, or cultural sector. Proven track record of building social media audiences and leading successful digital campaigns. Experience managing staff, creative teams, or external agencies. Deep understanding of social media platforms, content trends, and algorithms. Strong storytelling skills and visual eye for arts-driven content. Proficiency with social media management tools (e.g., Sprout Social, Hootsuite, Later, Buffer). Familiarity with video editing, live streaming, and basic graphic design tools (e.g., Canva, Adobe Creative Suite). Excellent communication, leadership, and project management abilities. Passion for the performing arts and our commitment to bringing quality programming for the masses. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. 
Alachua County Board of County Commissioners
Tourist Program Coordinator - Content Marketing
Alachua County Board of County Commissioners Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.  A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.  Successful completion of all applicable background checks pre-hire and ongoing are required.  Position Summary We are Hiring at Visit Gainesville, Alachua County! We’re adding a Tourist Program Coordinator - Content Marketing , and we’re looking for someone who can bring fresh ideas, strong technical skill and proven results.  In this role, you’ll manage VisitGainesville.com, elevate our SEO, implement social media strategy and advertising, write and produce clean and engaging content, and track performance across every channel.    Your skill set:  • Proven success with Google Ads campaigns  • Expertise in paid social media advertising  • Professional management of brand social accounts  • WordPress mastery and strong Constant Contact skills  • Ability to analyze data, provide clean reporting, and turn insights into action  • SEO knowledge with demonstrated improvement in rankings • Engaging and effective copy writing Join our award-winning team and help power Alachua County’s digital presence by highlighting the events, attractions, communities and stories that make our destination stand out. Apply now on GovernmentJobs.com. This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS  General   This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.  A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.  Successful completion of all applicable background checks pre-hire and ongoing are required.  Position Summary We are Hiring at Visit Gainesville, Alachua County! We’re adding a Tourist Program Coordinator - Content Marketing , and we’re looking for someone who can bring fresh ideas, strong technical skill and proven results.  In this role, you’ll manage VisitGainesville.com, elevate our SEO, implement social media strategy and advertising, write and produce clean and engaging content, and track performance across every channel.    Your skill set:  • Proven success with Google Ads campaigns  • Expertise in paid social media advertising  • Professional management of brand social accounts  • WordPress mastery and strong Constant Contact skills  • Ability to analyze data, provide clean reporting, and turn insights into action  • SEO knowledge with demonstrated improvement in rankings • Engaging and effective copy writing Join our award-winning team and help power Alachua County’s digital presence by highlighting the events, attractions, communities and stories that make our destination stand out. Apply now on GovernmentJobs.com. This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS  General   This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.  Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties.  NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Program Director - Contemporary Music
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $110,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Program Director is responsible for curating contemporary music programs with an emphasis on country, rock, and bluegrass music. The director will work collaboratively across the Kennedy Center different departments, programming shows that drive development and strengthen the Kennedy Center’s connection with local communities and drive both onsite visitation and online engagement.   Key Responsibilities Curating and Managing Programs Book and manage high-visibility contemporary music programs, featuring established and emerging artists. Use data analytics to make booking decisions across various venues. Maintain relationships with agencies and managers. Support public program bookings for the Millennium Stage and Support film programming. Coordinate with stakeholders to meet artist and Center goals. Project Management Develop performance metrics and analyze data to evaluate each program. Collaborate with Campus Planning to secure venue reservations. Work with Marketing and Box Office for ticket setups. Attend inter-departmental meetings to advance programming priorities. Budget Management Assist in developing and revising seasonal program budgets. Track budgets and provide financial data for grant reporting. Conduct regular budget re-projections. Other duties as assigned.  Key Qualifications 5-7 years’ experience in artistic programming. Bachelor’s degree in the arts, arts management or other related field preferred  Demonstrated knowledge of the performing arts as it pertains to all genres regionally, nationally, and internationally.  Demonstrated ability to develop trust and rapport with diverse communities. An awareness of the appropriate manner to address sensitive issues when inviting engaged participation.  Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel.  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs.  Must be able to work nights and weekends and work beyond 40 hours/week as needed.  Will participate in coverage of running programs as needed.  The noise level in the work environment is normal, except that volume may be loud during performances. Some travel may be required. 
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $95,000 - $110,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Program Director is responsible for curating contemporary music programs with an emphasis on country, rock, and bluegrass music. The director will work collaboratively across the Kennedy Center different departments, programming shows that drive development and strengthen the Kennedy Center’s connection with local communities and drive both onsite visitation and online engagement.   Key Responsibilities Curating and Managing Programs Book and manage high-visibility contemporary music programs, featuring established and emerging artists. Use data analytics to make booking decisions across various venues. Maintain relationships with agencies and managers. Support public program bookings for the Millennium Stage and Support film programming. Coordinate with stakeholders to meet artist and Center goals. Project Management Develop performance metrics and analyze data to evaluate each program. Collaborate with Campus Planning to secure venue reservations. Work with Marketing and Box Office for ticket setups. Attend inter-departmental meetings to advance programming priorities. Budget Management Assist in developing and revising seasonal program budgets. Track budgets and provide financial data for grant reporting. Conduct regular budget re-projections. Other duties as assigned.  Key Qualifications 5-7 years’ experience in artistic programming. Bachelor’s degree in the arts, arts management or other related field preferred  Demonstrated knowledge of the performing arts as it pertains to all genres regionally, nationally, and internationally.  Demonstrated ability to develop trust and rapport with diverse communities. An awareness of the appropriate manner to address sensitive issues when inviting engaged participation.  Understanding of budgeting and finance expenses related to the performing arts. Background in finance and basic accounts payable procedures. Adept knowledge of Microsoft Word and Excel.  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Occasional lifting and moving of office supplies and artist hospitality needs weighing as much as 40 lbs.  Must be able to work nights and weekends and work beyond 40 hours/week as needed.  Will participate in coverage of running programs as needed.  The noise level in the work environment is normal, except that volume may be loud during performances. Some travel may be required. 
The John F. Kennedy Center for Performing Arts
Director of Public Relations, Classical
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders.   Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors.    Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents.  High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Public Relations (Classical) is responsible for maintaining and enhancing the awareness, public image, and reputation of the Kennedy Center and its two resident artistic affiliates—the National Symphony Orchestra (NSO), helmed by Music Director Gianandrea Noseda and Executive Director Jean Davidson, and Washington National Opera (WNO), led by Artistic Director Francesca Zambello and General Director Timothy O’Leary—alongside distinctive music series including the Fortas Chamber Music Series (Artistic Director Jennifer Koh). The Director’s primary focus is to support the artistic vision of the above by helping to craft key messages and storylines, actively pursuing and delivering coverage and visibility through local, national, and international media placements, new media, self-generated content and storytelling, and by influencing a range of platforms including the Center’s social media and website. By deepening existing relationships with arts journalists and developing new connections to entice new writers, editors, and producers to cover the NSO and WNO, The Director will expand feature coverage nationally and globally. In an increasingly changing media landscape, the public relations team seeks to leverage new opportunities through multiple, non-traditional media channels and creatively spur interest among new, diverse audiences in symphonic, operatic, and chamber music repertoire and experiences. This role will also work in close coordination with the Center’s marketing department to execute strategies that support seasonal marketing and on-sale initiatives to build audiences and achieve earned revenue goals. The Director is a frontline representative of the Public Relations team and will help to manage the day-to-day strategy and media operations of a fast-paced PR office, directing artistic and program announcements, leveraging publicity opportunities, driving media cultivation, and determining positioning of institutional news and issues related to the full range of its classical music activities and related music education and community engagement projects. Reporting to the VP of Public Relations, this position will also work closely and proactively with them and other senior/executive leadership, providing strategic input and guidance as it relates to all variety of communications, including crisis communications. This position regularly collaborates with external artistic partners, vendors, and publicists/managers to coordinate publicity efforts. The Director will supervise a team of two direct reports: Deputy Director and Associate Director. Additionally, as part of the execution of strategic communications campaigns throughout the season for the NSO and WNO, this role will craft and lead internal communications to ensure broad awareness and alignment throughout the NSO, WNO, and the Center and among its key stakeholders.   Key Responsibilities Publicity & Media Relations: Design and implement comprehensive public relations strategies that support and leverage the unparalleled breadth, vibrancy and excellence of the classical music offerings at the Kennedy Center. Help to craft and deliver a message that consistently positions the Center and its affiliates (NSO and WNO) as enterprising arts leaders across America and internationally. Assign, write, review, and edit press releases and media communications that reflect the artistic vision and mission of the Center and its artistic affiliates. Primary areas of discipline and focus: National Symphony Orchestra (classical, Pops, education and outreach programs), Washington National Opera (WNO, Cafritz Young Artists, education and outreach programs), Fortas Chamber Music Series, and Renee Fleming VOICES. Media Affairs: Develop relationships with a key target list of industry press contacts and continue building an open line of communication to develop positive narratives from the media about the Kennedy Center and it’s programming. Proactive outreach daily to ensure there is a consistent drumbeat in the public about the works being done here. Draft and edit media pitch and other outreach necessary for a constant presence in the press. Internal Coordination: Work proactively and initiate/attend regular meetings with senior and artistic leadership, directors, and managers cross-institutionally to develop and execute strong messaging and manage flow and distribution of information. Use public relations expertise to contribute creative ideas that will generate buzz, reach a broad range of media (beyond arts and culture reporters), and cultivate new audiences for classical music. Management of staff: Provide leadership and guidance to deputy director and associate director in their work towards meeting job objectives and goals. Work with direct reports on long-range PR planning and short and long-term campaigns and direct efforts to achieve maximum publicity for Kennedy Center events, artists, and stories. Special Events: As a senior member of the Kennedy Center Public Relations Office, assist and support team for the Center’s marquee award events including the Kennedy Center Honors (December), the Mark Twain Prize for American Humor (Spring), and other Center-wide special events including major international festivals and other initiatives to generate a higher profile of the Kennedy Center locally, nationally, and internationally. Content Generation/Production: Work closely with social media team, sharing earned media as suggested content for organic social media posts consistent with strategic communications goals. Advise on the voice, messaging, and branding of the NSO and WNO’s social media accounts. Finance/Budget: Oversee and manage budget for PR-related expenditures (i.e. photography, media event costs) for NSO and WNO throughout the year. Work with Classical PR Coordinator to routinely track invoices and expenses and ensure timely payment for vendors.    Other duties as assigned. Key Qualifications Minimum of 8 years of strategic public relations management experience, and a least three years in a supervisory capacity. Demonstrated publicity results on a national level and proven success at managing complex issues in a fast-paced environment. Established and constructive relationships with key journalists and national media outlets highly valued for this position (arts beat and editorial leadership relationships, but also general features/mainstream reporters). Bachelor’s degree required; public relations or communications degree a plus. Candidates with appreciation and expansive knowledge of classical music and the performing arts are preferred but not required. Strong interpersonal skills to interact professionally, graciously, and maturely with media, artists, managers/publicists, outside consultants, vendors, trustees, and a variety of other internal and external constituents.  High-level strategic communication skills and ability to successfully execute high-profile PR campaigns that raise awareness, appreciation, and profile. Outstanding writing and editing skills Personal characteristics of poise, calm, and composure in stressful, crisis communications situations. Demonstrated supervisory skills and a capacity to build strong teams. Ability to multi-task and respond quickly to requests from journalists/editors, photo desks, as well as internal departments and artistic/executive leadership. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Night and weekend work as required by performance schedules. PR staff at the Kennedy Center share the responsibilities of concert duty, amounting to 1-2 performances weekly on average for most positions. Travel of up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Food & Beverage Director
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.  Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
The John F. Kennedy Center for Performing Arts
Marketing Analytics & Ticket Sales Director
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Director of Marketing Analytics and Ticket Sales is a strategic leader responsible for maximizing ticketing revenue by leveraging data-driven insights. This role is common in sports, live entertainment, and performing arts organizations. They oversee marketing campaigns and use advanced analytics to predict sales, optimize pricing, and enhance the fan or customer experience. The Director will oversee marketing analytics, implement a matrixed customer relationship strategy, and maximize customer retention.  The Director will develop and distribute sophisticated segmentation strategies and reporting structures for broad use and maintain best practices for revenue models, inventory management, and dynamic pricing. They will work across all presented and produced disciplines to drive loyalty and maximize efficiency and effectiveness of marketing campaign work, leveraging the organization’s CRM. The ideal candidate will be someone who is nimble and creative, with the ability to think critically and incorporate data and testing into the decision-making process, while fostering innovation across all levels of the organization.   Key Responsibilities Increase engagement with new and existing customers across the Kennedy Center’s portfolio of work, by developing and implementing customer relationship management and retention strategies Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres Advise on customer contact strategy – driving towards a goal of targeting customers at the right time, in the right format with the right content for them Direct quantitative and qualitative research projects, both within the organization and with research partners, pertaining to customer experience, engagement, and behaviors Measure campaign successes by evaluating customer surveys, analyzing campaign results, and creating data visualizations Develop a framework and methodology for mapping our existing customer journeys Effectively communicate research and insights findings to all levels of the organization through discussion and presentation. Collaborate closely with Guest Experience efforts and initiatives. Other duties as assigned. Key Qualifications MBA required, must have at 7-10 years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment and collaborating at all levels of the institution.   Data-driven with demonstrable skills in research, analysis, and project management.   Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Self-starter with previous experience in sophisticated segmentation strategy. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. They must also possess advance capabilities with standard personal computing programs and an in-depth knowledge of Tessitura. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. 
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Director of Marketing Analytics and Ticket Sales is a strategic leader responsible for maximizing ticketing revenue by leveraging data-driven insights. This role is common in sports, live entertainment, and performing arts organizations. They oversee marketing campaigns and use advanced analytics to predict sales, optimize pricing, and enhance the fan or customer experience. The Director will oversee marketing analytics, implement a matrixed customer relationship strategy, and maximize customer retention.  The Director will develop and distribute sophisticated segmentation strategies and reporting structures for broad use and maintain best practices for revenue models, inventory management, and dynamic pricing. They will work across all presented and produced disciplines to drive loyalty and maximize efficiency and effectiveness of marketing campaign work, leveraging the organization’s CRM. The ideal candidate will be someone who is nimble and creative, with the ability to think critically and incorporate data and testing into the decision-making process, while fostering innovation across all levels of the organization.   Key Responsibilities Increase engagement with new and existing customers across the Kennedy Center’s portfolio of work, by developing and implementing customer relationship management and retention strategies Establish best practices for segmentation, forecasting, targeting, analysis, and execution of CRM programs across all genres Advise on customer contact strategy – driving towards a goal of targeting customers at the right time, in the right format with the right content for them Direct quantitative and qualitative research projects, both within the organization and with research partners, pertaining to customer experience, engagement, and behaviors Measure campaign successes by evaluating customer surveys, analyzing campaign results, and creating data visualizations Develop a framework and methodology for mapping our existing customer journeys Effectively communicate research and insights findings to all levels of the organization through discussion and presentation. Collaborate closely with Guest Experience efforts and initiatives. Other duties as assigned. Key Qualifications MBA required, must have at 7-10 years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment and collaborating at all levels of the institution.   Data-driven with demonstrable skills in research, analysis, and project management.   Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Self-starter with previous experience in sophisticated segmentation strategy. In addition, the incumbent must possess strong selling skills and have the ability to produce effective oral and written communications. They must also possess advance capabilities with standard personal computing programs and an in-depth knowledge of Tessitura. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. 
The John F. Kennedy Center for Performing Arts
Director - Development Systems & Strategies
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities   Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics,  and CRM change/enhancement requests and testing. Other duties as assigned.   Key Qualifications      Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities   Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics,  and CRM change/enhancement requests and testing. Other duties as assigned.   Key Qualifications      Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
The John F. Kennedy Center for Performing Arts
Individual Giving Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
Full-time
About The Kennedy Center   “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy   The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.    At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.    Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets   Retirement plan with organization matching (after 1 year of employment)   Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)   Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)   Annual Leave, Sick Leave, and Personal Days available immediately upon hire   13 paid holidays per year    Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA   Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description     The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms.  Manage the Tessitura database for the Annual Giving office. Key Responsibilities   Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved.  Manage web presence/CMS and ecomm for the Development department.  Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels.  Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned.   Key Qualifications      Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques.  Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.    Candidate must be willing to work onsite.  
The John F. Kennedy Center for Performing Arts
Director of Marketing
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets.   This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels.  The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications   Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry.    Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix.  Highly organized, goal oriented self-starter.  Team player with strong ability to execute work in a highly goal and results oriented environment.  Proven record of creating, executing, managing, and reporting on integrated marketing campaigns.  Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets.   This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels.  The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications   Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry.    Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix.  Highly organized, goal oriented self-starter.  Team player with strong ability to execute work in a highly goal and results oriented environment.  Proven record of creating, executing, managing, and reporting on integrated marketing campaigns.  Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate  Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Travel up to 2% may be required.
The John F. Kennedy Center for Performing Arts
Orchestra Operations Coordinator - KCOHO WNO
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Orchestra Operations Coordinator for the Kennedy Center Opera House Orchestra/Washington National Opera Orchestra supports the Director of Orchestra Personnel & Operations, the Orchestra Personnel Manager, and the Music Director. In a rapid-paced environment, this position must be able to meet deadlines and prioritize work. The Orchestra Operations Coordinator must be able to maintain composure under pressure, foster excellent working relationships, and handle confidential matters with care. This position has a significant amount of evening and weekend hours. Key Responsibilities Provide Administrative Support to the Orchestra Management Team.  Create and maintain the administrative documents needed throughout the season including playbill rosters, security and stage door lists, musical theater split book schedules, dress rehearsal pass lists, and alternative service documents. Under the guidance of the Director of Orchestra Personnel and Operations, administer the tenure review process for all probationary musicians. Attend meetings between the orchestra committees, musicians, and management and take accurate meeting minutes. Prepare and distribute documented reports as needed. Assist with revisions, formatting, and printing of orchestra collective bargaining agreements, side letters, and other contract related documents. o Distribute orchestra wide emails and information including Kennedy Center staff-wide emails, ticket offers, construction updates, payroll information, etc. Request, collect and distribute parking vouchers. Create and maintain KCOHO/WNO bulletin boards keeping updated with current events and post notices. Distribute, document, and collect KC Guest Artists IDs Use ArtsVision to reserve practice rehearsal space for musicians as requested. Inventory and monitor orchestra lounge supplies and storage. Submit Payment Request to the Finance department of behalf of the team. Coordinate the shipping and receiving of packages, purchases, and instruments. Organize yearly harp and timpani maintenance in the summer and oversee percussion repairs. Pick up and distribute musician paychecks weekly. Distribute Post-Notices. Work in Rotation with Orchestra Management Team to Provide Show Coverage Share the responsibility of attending rehearsals and performances as scheduled by the Director of Orchestra Personnel and Operations o Monitor beginning and ending times, breaks, attendance, and compliance with the AFM collective bargaining agreement. Report any problems or disputes directly to the Director of Orchestra Personnel and Operations Provide service reports to management to keep everyone apprised of events occurring during services. Serve as the Team Lead for Chamber Sized Events Manage all chamber sized events such a s Millennium Stage, Reach Concerts, donor events, and community engagement performances. o Coordinate all aspects of these performances with KC Marketing, Programming and Production departments. Prepare performance reports and payroll documents for these performances. Auditions Act as team lead to manage all administrative aspects of auditions as vacancies occur. Announce vacancy, place ads, process resumes and maintain candidate database, coordinate screening and audition committees, assemble candidate packets, monitor auditions email folder and respond to candidates, and coordinate audition schedules with staff and accompanists. Share the responsibility of ensuring smooth operations during audition days with the Orchestra Management Team. oManage required meals for crew members, committee members, and staff on audition days. Maintain and Update Historical Documents  At the end of each engagement, update all documents including the KCOHO instrumentation database, vendor information, percussion inventory database, electronic and paper personnel files, and visiting company and conductor notes. Annually update the tenured musician contact list, the substitute musician list, and the musical theater substitute list. Maintain strict confidentiality of all documents. Maintain and update musicians’ locker and combination information. Act as Point of Contact and Support for the Music Director Be available to assist the Music Director of the Ballet/Opera Orchestra whenever he/she is on site. Schedule and coordinate meetings that occur between the Music Director and committees or management. Assist the Music Director in seeking comments as part of the tenure review process for all probationary musicians. Other duties as assigned. Key Qualifications Up to 2 years of administrative experience, and knowledge of opera, ballet, musical theater, and symphonic repertoire.  Prior experience in artistic operations is highly desirable. Experience working in a union environment preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Varies from sedentary office work to frequent walking to and from many locations within a large building. Use of stairs and ability to physically maneuver around equipment and instruments necessary. Must be able to work flexible hours, including evenings, weekends, and holidays as the orchestra schedule demands. Some elective travel may be offered. The noise level in the work environment varies.  Office environment involves normal office conversation, meetings, phone calls, and printer and computer noises.  Orchestra service environment includes frequent exposure to elevated levels of sound from instrumentalists.
Full-time
About the Washington National Opera In 1956, the sound of opera rang out in DC, heralding the birth of a new company. Four decades and countless artistic leaps later, Washington National Opera continues to move boldly forward on the great adventure that began years ago in a university auditorium. Washington National Opera is now one of the nation's leading opera companies and plays to standing room audiences in the Kennedy Center. Kennedy Center Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts.   Why Join Us   We offer a total rewards package to all full-time employees to include:    Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details   The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities.   Job Description The Orchestra Operations Coordinator for the Kennedy Center Opera House Orchestra/Washington National Opera Orchestra supports the Director of Orchestra Personnel & Operations, the Orchestra Personnel Manager, and the Music Director. In a rapid-paced environment, this position must be able to meet deadlines and prioritize work. The Orchestra Operations Coordinator must be able to maintain composure under pressure, foster excellent working relationships, and handle confidential matters with care. This position has a significant amount of evening and weekend hours. Key Responsibilities Provide Administrative Support to the Orchestra Management Team.  Create and maintain the administrative documents needed throughout the season including playbill rosters, security and stage door lists, musical theater split book schedules, dress rehearsal pass lists, and alternative service documents. Under the guidance of the Director of Orchestra Personnel and Operations, administer the tenure review process for all probationary musicians. Attend meetings between the orchestra committees, musicians, and management and take accurate meeting minutes. Prepare and distribute documented reports as needed. Assist with revisions, formatting, and printing of orchestra collective bargaining agreements, side letters, and other contract related documents. o Distribute orchestra wide emails and information including Kennedy Center staff-wide emails, ticket offers, construction updates, payroll information, etc. Request, collect and distribute parking vouchers. Create and maintain KCOHO/WNO bulletin boards keeping updated with current events and post notices. Distribute, document, and collect KC Guest Artists IDs Use ArtsVision to reserve practice rehearsal space for musicians as requested. Inventory and monitor orchestra lounge supplies and storage. Submit Payment Request to the Finance department of behalf of the team. Coordinate the shipping and receiving of packages, purchases, and instruments. Organize yearly harp and timpani maintenance in the summer and oversee percussion repairs. Pick up and distribute musician paychecks weekly. Distribute Post-Notices. Work in Rotation with Orchestra Management Team to Provide Show Coverage Share the responsibility of attending rehearsals and performances as scheduled by the Director of Orchestra Personnel and Operations o Monitor beginning and ending times, breaks, attendance, and compliance with the AFM collective bargaining agreement. Report any problems or disputes directly to the Director of Orchestra Personnel and Operations Provide service reports to management to keep everyone apprised of events occurring during services. Serve as the Team Lead for Chamber Sized Events Manage all chamber sized events such a s Millennium Stage, Reach Concerts, donor events, and community engagement performances. o Coordinate all aspects of these performances with KC Marketing, Programming and Production departments. Prepare performance reports and payroll documents for these performances. Auditions Act as team lead to manage all administrative aspects of auditions as vacancies occur. Announce vacancy, place ads, process resumes and maintain candidate database, coordinate screening and audition committees, assemble candidate packets, monitor auditions email folder and respond to candidates, and coordinate audition schedules with staff and accompanists. Share the responsibility of ensuring smooth operations during audition days with the Orchestra Management Team. oManage required meals for crew members, committee members, and staff on audition days. Maintain and Update Historical Documents  At the end of each engagement, update all documents including the KCOHO instrumentation database, vendor information, percussion inventory database, electronic and paper personnel files, and visiting company and conductor notes. Annually update the tenured musician contact list, the substitute musician list, and the musical theater substitute list. Maintain strict confidentiality of all documents. Maintain and update musicians’ locker and combination information. Act as Point of Contact and Support for the Music Director Be available to assist the Music Director of the Ballet/Opera Orchestra whenever he/she is on site. Schedule and coordinate meetings that occur between the Music Director and committees or management. Assist the Music Director in seeking comments as part of the tenure review process for all probationary musicians. Other duties as assigned. Key Qualifications Up to 2 years of administrative experience, and knowledge of opera, ballet, musical theater, and symphonic repertoire.  Prior experience in artistic operations is highly desirable. Experience working in a union environment preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information Varies from sedentary office work to frequent walking to and from many locations within a large building. Use of stairs and ability to physically maneuver around equipment and instruments necessary. Must be able to work flexible hours, including evenings, weekends, and holidays as the orchestra schedule demands. Some elective travel may be offered. The noise level in the work environment varies.  Office environment involves normal office conversation, meetings, phone calls, and printer and computer noises.  Orchestra service environment includes frequent exposure to elevated levels of sound from instrumentalists.
The John F. Kennedy Center for Performing Arts
Dance Programming Assistant Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $60,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Dance Programming Assistant Manager works within the Dance Programming department team to manage all logistical planning and necessary communication to ensure the success of the Kennedy Center ballet and dance subscription series and any additional programming. The Assistant Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to listen and communicate openly and problem solve in a collaborative environment is essential. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Key Responsibilities Project Management: Executes logistics for all performances, events, and/or activities for the Kennedy Center’s Dance and Ballet subscription series. Duties include but are not limited to: Arrange, negotiate, and manage contracts and payments for all necessary hotels and artist transportation as needed. Act as primary liaison between visiting artists and various departments of the Center for a portion of the Center's Dance season. When acting as primary liaison, manage Department’s visa needs as necessary for international companies and artists, in consultation with the Center’s Office of General Counsel. When acting as primary liaison, lead Department’s supernumerary program, arranging and managing auditions, and overseeing the collection and processing of necessary paperwork and payment for all performers. Maintain contact with production managers, orchestra manager, education staff, press representative, advertising and marketing personnel, special events coordinators, and theater managers in order to ensure the flow of information between these departments and visiting artists. Work with all of these people to develop schedules, establish needs, review promotional materials, and organize events. Company management including arranging travel, housing, meals, fee payments, playbills, tickets, and matters of hospitality when needed. Track payments and maintain budgets, with guidance from Director, to keep Dance Programming department in good financial standing. With guidance and oversight from Director, hire interpreters, musicians, conductors, dancers, and performance staff when necessary. Attend performances as a representative of Dance Programming. Direct, curate, and produce as assigned (with Director’s input), various programs supporting the dance community in the DMV area. These programs may include the annual Local Dance Commissioning Project and the annual National Dance Day program. Lead department colleagues on the execution of these programs. Serve as main point of contact for artists participating in these programs. Interview, train and manage department interns. Serve as primary liaison for Dance Programming’s Community Partnerships contacts in collaboration with Social Impact colleagues. Handle administrative responsibilities for the office including the ordering of office supplies, booking department travel for Dance Programming team members, payment of monthly credit card bills and other various payment processing as needed. Attend meetings as a representative of Dance Programming as requested, to ensure that information is shared and action items are advanced. Other duties as assigned. Key Qualifications Experience in dance touring, presenting and or management required. Two (2) or more years of experience managing and supervising group(s) along with strong leadership skills required. Ability to create and maintain clear channels of communication with all members and constituents from a wide variety of backgrounds. Affinity for organization, problem solving, time management, and ability to tackle multiple concurrent projects is imperative. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Bachelor’s degree or equivalent experience preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Occasional travel may be required. Must be on-call during performance weeks and company travel days. Weekend and evening hours are required, and will be arranged in advance. Travel may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $60,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Dance Programming Assistant Manager works within the Dance Programming department team to manage all logistical planning and necessary communication to ensure the success of the Kennedy Center ballet and dance subscription series and any additional programming. The Assistant Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to listen and communicate openly and problem solve in a collaborative environment is essential. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Key Responsibilities Project Management: Executes logistics for all performances, events, and/or activities for the Kennedy Center’s Dance and Ballet subscription series. Duties include but are not limited to: Arrange, negotiate, and manage contracts and payments for all necessary hotels and artist transportation as needed. Act as primary liaison between visiting artists and various departments of the Center for a portion of the Center's Dance season. When acting as primary liaison, manage Department’s visa needs as necessary for international companies and artists, in consultation with the Center’s Office of General Counsel. When acting as primary liaison, lead Department’s supernumerary program, arranging and managing auditions, and overseeing the collection and processing of necessary paperwork and payment for all performers. Maintain contact with production managers, orchestra manager, education staff, press representative, advertising and marketing personnel, special events coordinators, and theater managers in order to ensure the flow of information between these departments and visiting artists. Work with all of these people to develop schedules, establish needs, review promotional materials, and organize events. Company management including arranging travel, housing, meals, fee payments, playbills, tickets, and matters of hospitality when needed. Track payments and maintain budgets, with guidance from Director, to keep Dance Programming department in good financial standing. With guidance and oversight from Director, hire interpreters, musicians, conductors, dancers, and performance staff when necessary. Attend performances as a representative of Dance Programming. Direct, curate, and produce as assigned (with Director’s input), various programs supporting the dance community in the DMV area. These programs may include the annual Local Dance Commissioning Project and the annual National Dance Day program. Lead department colleagues on the execution of these programs. Serve as main point of contact for artists participating in these programs. Interview, train and manage department interns. Serve as primary liaison for Dance Programming’s Community Partnerships contacts in collaboration with Social Impact colleagues. Handle administrative responsibilities for the office including the ordering of office supplies, booking department travel for Dance Programming team members, payment of monthly credit card bills and other various payment processing as needed. Attend meetings as a representative of Dance Programming as requested, to ensure that information is shared and action items are advanced. Other duties as assigned. Key Qualifications Experience in dance touring, presenting and or management required. Two (2) or more years of experience managing and supervising group(s) along with strong leadership skills required. Ability to create and maintain clear channels of communication with all members and constituents from a wide variety of backgrounds. Affinity for organization, problem solving, time management, and ability to tackle multiple concurrent projects is imperative. An ideal candidate is creative and has familiarity, perspectives, and personal opinions about the global dance field at large. Bachelor’s degree or equivalent experience preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Occasional travel may be required. Must be on-call during performance weeks and company travel days. Weekend and evening hours are required, and will be arranged in advance. Travel may be required.
Southern Methodist University
Assistant Director, Employer Relations (HR Title: Employer Relations Specialist II) - (STU00000142)
Southern Methodist University
Salary Range:  Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools:  Dedman College of Humanities and Sciences ,  Cox School of Business ,  Lyle School of Engineering ,  Meadows School of the Arts ,  Simmons School of Education and Human Development ,  Dedman School of Law ,  Perkins School of Theology  and  Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities.   SMU’s relationship with Dallas   – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: The Hegi Family Career Development Center equips students and alumni to cultivate meaningful lives through career development, continuous learning, and professional growth. We provide relevant experiential learning opportunities for students to gain tangible skills that position them for professional success. Through these experiences, we empower students and alumni to find their passion and to navigate careers for a lifetime .   The Hegi Family Career Development Center is committed to providing a positive and inclusive experience for our employer partners. Our team is proud to connect employers with a talented, well-prepared population of SMU students who are ready and eager to apply their skills and knowledge to positively impact their company or organization. About the Position: This role is an on-campus, in-person position. The Assistant Director assists with the College's on-campus and off-campus recruiting activities for students. This entails working closely with employer representatives, alumni and parents, as well as the other staff within the Career Center. The primary objectives are to optimize the employer and student experience with the recruitment-related systems activities of the Center, maintain employer relationships, and conduct outreach to new employers. Additionally, the Assistant Director is responsible for coordinating large scale events and programs while serving as liaison to associated industries and academic colleges on campus. Essential Functions: Uses a variety of professional strategies to increase employment opportunities for SMU students and recent alumni. Assists in developing and administering outreach programs to faculty and employers to connect students with internships, full-time and part-time employment opportunities. Researches and communicates employment and job trends to all relevant stakeholders. Responsible for administrative event coordination and management for assigned Hegi student experiences or programs. Serves as liaison and point of contact for assigned employer relations industries and academic colleges involving communications with employers regarding recruitment and sponsorship activities. Establishes relationships with employers, community members, and on-campus partners to create and enhance student, alumni, and employer programs and experiences. Assists in planning and coordinating large-scale career events such as the All Majors Career & Internship Fair, Site Visits, Info Sessions, Professional Development Sessions, etc. Presents workshops on various career development topics, including formal job search strategies, interview techniques, networking, negotiating, etc. Helps manage 12twenty, the internship and job database. Assists the Associate Director in developing routine data reports with regards to employer recruiting activity and post-graduate student placement data. Responsible for assessment for assigned employer/student programming and ERT Division assessment reporting. Other duties as assigned to meet the needs of the Department, Division, and University Strategic Plan. Occasional evening hours may be required.    Qualifications   Education and Experience: A Master's degree is required. A degree in student affairs, human resource management, business, communications or related field is preferred.  A minimum of three (3) years experience in career center, business/corporate, employer relations, marketing/external relations, university advancement/development/alumni relations, student activities, or leadership programs in a college setting including event management experience is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.   Candidate ability to oversee multiple tasks with attention to detail is preferred. A motivated/enthusiastic work style with strong work ethic and initiative is a plus.  Candidate must possess high-level interpersonal and networking skills as well as a professional demeanor that thrives in an intense, deadline-filled environment, where multi-tasking and the ability to remain organized despite frequent interruptions is essential. Candidate must be proficient in Microsoft Word, Excel and database programs (e.g. Handshake, 12twenty, etc.). Physical and Environmental Demands: Sit for long periods of time Handle objects (dexterity) Stand Deadline to Apply: Priority consideration may be given to submissions received by September 30, 2025. This position is open until filled.  EEO Statement SMU is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of  health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of  wellness programs  to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of  retirement programs  that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of  professional and personal development opportunities , including  tuition benefits .
Full Time Regular
Salary Range:  Salary commensurate with experience and qualifications About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools:  Dedman College of Humanities and Sciences ,  Cox School of Business ,  Lyle School of Engineering ,  Meadows School of the Arts ,  Simmons School of Education and Human Development ,  Dedman School of Law ,  Perkins School of Theology  and  Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities.   SMU’s relationship with Dallas   – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: The Hegi Family Career Development Center equips students and alumni to cultivate meaningful lives through career development, continuous learning, and professional growth. We provide relevant experiential learning opportunities for students to gain tangible skills that position them for professional success. Through these experiences, we empower students and alumni to find their passion and to navigate careers for a lifetime .   The Hegi Family Career Development Center is committed to providing a positive and inclusive experience for our employer partners. Our team is proud to connect employers with a talented, well-prepared population of SMU students who are ready and eager to apply their skills and knowledge to positively impact their company or organization. About the Position: This role is an on-campus, in-person position. The Assistant Director assists with the College's on-campus and off-campus recruiting activities for students. This entails working closely with employer representatives, alumni and parents, as well as the other staff within the Career Center. The primary objectives are to optimize the employer and student experience with the recruitment-related systems activities of the Center, maintain employer relationships, and conduct outreach to new employers. Additionally, the Assistant Director is responsible for coordinating large scale events and programs while serving as liaison to associated industries and academic colleges on campus. Essential Functions: Uses a variety of professional strategies to increase employment opportunities for SMU students and recent alumni. Assists in developing and administering outreach programs to faculty and employers to connect students with internships, full-time and part-time employment opportunities. Researches and communicates employment and job trends to all relevant stakeholders. Responsible for administrative event coordination and management for assigned Hegi student experiences or programs. Serves as liaison and point of contact for assigned employer relations industries and academic colleges involving communications with employers regarding recruitment and sponsorship activities. Establishes relationships with employers, community members, and on-campus partners to create and enhance student, alumni, and employer programs and experiences. Assists in planning and coordinating large-scale career events such as the All Majors Career & Internship Fair, Site Visits, Info Sessions, Professional Development Sessions, etc. Presents workshops on various career development topics, including formal job search strategies, interview techniques, networking, negotiating, etc. Helps manage 12twenty, the internship and job database. Assists the Associate Director in developing routine data reports with regards to employer recruiting activity and post-graduate student placement data. Responsible for assessment for assigned employer/student programming and ERT Division assessment reporting. Other duties as assigned to meet the needs of the Department, Division, and University Strategic Plan. Occasional evening hours may be required.    Qualifications   Education and Experience: A Master's degree is required. A degree in student affairs, human resource management, business, communications or related field is preferred.  A minimum of three (3) years experience in career center, business/corporate, employer relations, marketing/external relations, university advancement/development/alumni relations, student activities, or leadership programs in a college setting including event management experience is required. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.   Candidate ability to oversee multiple tasks with attention to detail is preferred. A motivated/enthusiastic work style with strong work ethic and initiative is a plus.  Candidate must possess high-level interpersonal and networking skills as well as a professional demeanor that thrives in an intense, deadline-filled environment, where multi-tasking and the ability to remain organized despite frequent interruptions is essential. Candidate must be proficient in Microsoft Word, Excel and database programs (e.g. Handshake, 12twenty, etc.). Physical and Environmental Demands: Sit for long periods of time Handle objects (dexterity) Stand Deadline to Apply: Priority consideration may be given to submissions received by September 30, 2025. This position is open until filled.  EEO Statement SMU is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. Benefits: SMU offers staff a broad, competitive array of  health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of  wellness programs  to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of  retirement programs  that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of  professional and personal development opportunities , including  tuition benefits .
The John F. Kennedy Center for Performing Arts
Senior Vice President, Artistic Programming
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $310,000 - $340,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Vice President of Artistic Programming not only supervises a large team of creative artistic administrators but provides focus, direction and inspiration to the Center’s programming.  The opportunity to develop a cohesive, powerful message on the role of the performing arts in our society is the fundamental challenge for this individual and their team.  With 9 stages, 2000 performances annually and the broadest spectrum of programming possibilities, the SVP Artistic Programming captures the true potential of the Center’s palette to maximum result. The SVP Artistic Programming supervises an artistic team including:  Senior Director, Artistic Operations, Senior Director, International Programming, Manager, Theater Programming, Director, Dance Programming, Faith-Based & Family Programming Director, Senior Director, Jazz and Special Concerts, and Senior Director, Broadcast Media and Special Programs. Finally, the SVP Artistic Programming oversees the Kennedy Center Opera House Orchestra and management team. Key Responsibilities Provide creative, strategic leadership and mentorship to the team of artistic administrators to develop annual programming that maximizes the Center’s potential.  This will include, but not be limited to the following: Through programming initiatives, build a strong narrative around the role of the Center as an arts producer as well as presenter Strengthen the collaboration between the art forms to establish a more distinctive and increasingly important position for the Center on the local, national and international performing arts platform. Explore and exploit new formats and genres for presentation and production. Develop artistic partnerships with international caliber performers, artistic luminaries and leading innovators to supplement the Center’s activities, provide input and spotlight to our programs and bring fresh perspective to the role of the performing arts at the Center, in Washington D.C. and on an international stage. Strengthen the quality and variety of performers, establishing the Kennedy Center as a platform for excellence, innovation and discovery. Support the design of new programs, evaluate existing artistic ventures and lead the forward visioning for performing arts at Kennedy Center and around the world. Maintain a strong network of DMV artists and arts and cultural organizations for collaboration and enhanced programming opportunities Provide leadership around art and exhibit installations. Provide leadership within the senior management team on behalf of the Artistic Programming teams and advocate for the essential needs related to scheduling, program priorities, marketing, public relations and fundraising. Encourage greater collaboration between the Artistic Programming team and those departments where communications are vital to the production and presentation of performances. Provide support and clear direction on budget management, including revenue and expense projections. Represent the Kennedy Center in development of new works, supporting long-term relationships and explore new collaborations that advance the role of the Center as well as the performing arts locally, nationally and internationally. Collaborate with leadership and programming staff of the Education department to ensure maximum potential is achieved through development of cross genre, cross departmental production and presentation. Represent and oversee the management of the Opera House Orchestra to coordinate deployment for ballet, dance, musical theater and other artistic employment; act as the formal representative for contract management. Attend performances at the Center (and elsewhere) to stay current with artistic practice, audiences and emerging genres and themes. Together with senior leadership, provide general oversight for the Center related to performances, continuity and emergencies. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent education required; graduate degree or equivalent preferred Extensive knowledge and first-hand experience in the performing arts; specialization in one or more art form acceptable but a broad knowledge and appreciation is mandatory for success in this role. 10 years + of senior management experience in an international quality arts organization. Demonstrated success as an arts producer and presenter. Demonstrated success as a senior level manager. Excellent interpersonal skills Demonstrable budget, employee management, contract and other business skills. Additional Information Travel up to 30%  may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $310,000 - $340,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Vice President of Artistic Programming not only supervises a large team of creative artistic administrators but provides focus, direction and inspiration to the Center’s programming.  The opportunity to develop a cohesive, powerful message on the role of the performing arts in our society is the fundamental challenge for this individual and their team.  With 9 stages, 2000 performances annually and the broadest spectrum of programming possibilities, the SVP Artistic Programming captures the true potential of the Center’s palette to maximum result. The SVP Artistic Programming supervises an artistic team including:  Senior Director, Artistic Operations, Senior Director, International Programming, Manager, Theater Programming, Director, Dance Programming, Faith-Based & Family Programming Director, Senior Director, Jazz and Special Concerts, and Senior Director, Broadcast Media and Special Programs. Finally, the SVP Artistic Programming oversees the Kennedy Center Opera House Orchestra and management team. Key Responsibilities Provide creative, strategic leadership and mentorship to the team of artistic administrators to develop annual programming that maximizes the Center’s potential.  This will include, but not be limited to the following: Through programming initiatives, build a strong narrative around the role of the Center as an arts producer as well as presenter Strengthen the collaboration between the art forms to establish a more distinctive and increasingly important position for the Center on the local, national and international performing arts platform. Explore and exploit new formats and genres for presentation and production. Develop artistic partnerships with international caliber performers, artistic luminaries and leading innovators to supplement the Center’s activities, provide input and spotlight to our programs and bring fresh perspective to the role of the performing arts at the Center, in Washington D.C. and on an international stage. Strengthen the quality and variety of performers, establishing the Kennedy Center as a platform for excellence, innovation and discovery. Support the design of new programs, evaluate existing artistic ventures and lead the forward visioning for performing arts at Kennedy Center and around the world. Maintain a strong network of DMV artists and arts and cultural organizations for collaboration and enhanced programming opportunities Provide leadership around art and exhibit installations. Provide leadership within the senior management team on behalf of the Artistic Programming teams and advocate for the essential needs related to scheduling, program priorities, marketing, public relations and fundraising. Encourage greater collaboration between the Artistic Programming team and those departments where communications are vital to the production and presentation of performances. Provide support and clear direction on budget management, including revenue and expense projections. Represent the Kennedy Center in development of new works, supporting long-term relationships and explore new collaborations that advance the role of the Center as well as the performing arts locally, nationally and internationally. Collaborate with leadership and programming staff of the Education department to ensure maximum potential is achieved through development of cross genre, cross departmental production and presentation. Represent and oversee the management of the Opera House Orchestra to coordinate deployment for ballet, dance, musical theater and other artistic employment; act as the formal representative for contract management. Attend performances at the Center (and elsewhere) to stay current with artistic practice, audiences and emerging genres and themes. Together with senior leadership, provide general oversight for the Center related to performances, continuity and emergencies. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent education required; graduate degree or equivalent preferred Extensive knowledge and first-hand experience in the performing arts; specialization in one or more art form acceptable but a broad knowledge and appreciation is mandatory for success in this role. 10 years + of senior management experience in an international quality arts organization. Demonstrated success as an arts producer and presenter. Demonstrated success as a senior level manager. Excellent interpersonal skills Demonstrable budget, employee management, contract and other business skills. Additional Information Travel up to 30%  may be required.
The John F. Kennedy Center for Performing Arts
Campus Rentals Assistant Manager
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus.  Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs.  The Assistant Manager of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies.  This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized.  The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets.  Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team.  The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention.  Confirm all details pre-event and communicate with internal departments requesting event support.  Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs.  Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team.  Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries.  Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required.  Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of ArtsVision or other venue calendar software. Extraordinary organization and communication skills. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus.  Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs.  The Assistant Manager of Campus Rentals represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies.  This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized.  The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets.  Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team.  The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention.  Confirm all details pre-event and communicate with internal departments requesting event support.  Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs.  Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team.  Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries.  Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required.  Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of ArtsVision or other venue calendar software. Extraordinary organization and communication skills. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Marketing Manager - National Symphony Orchestra, Fortas, New Music
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget.  Collaborates closely with the staff of the National Symphony Orchestra.  The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment.  Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $75,000 - $85,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description Leads marketing strategy, planning, and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on the National Symphony Orchestra (NSO), Fortas Chamber Music series, and New Music initiatives. Key responsibilities include audience development, advertising, revenue forecasting, pricing, promotions, CRM, data analysis, reporting, and collaboration with NSO stakeholders. The Genre Marketing Manager ensures marketing plans align with stakeholders, uses patron insights to craft strategy and messaging, and drives patron engagement, satisfaction, and loyalty within budget.  Collaborates closely with the staff of the National Symphony Orchestra.  The Marketing Manager plays a pivotal role in growing and maintaining audiences by continuously refining patron pipeline plans and actively engaging with the NSO staff and the NSO board of trustees. This position reports to the Director of Marketing. Key Responsibilities Strategic Marketing Oversight : Leads marketing strategy, planning and execution to achieve visitation and earned revenue goals for Kennedy Center programming, with an emphasis on National Symphony Orchestra, Fortas Chamber Music series, and New Music initiatives. ( this permeates every responsibility) Advertising Campaign Management: Lead implementation of advertising campaigns and initiatives including developing agency briefings and content strategy for digital advertising, paid media, social media, CRM, direct mail, and promotions. Supervision and Coordination : Provide guidance and supervision to Assistant Marketing Manager and/or Marketing Coordinator. Dynamic Pricing & Promotions: Implement dynamic pricing strategies and promotions based on analysis of sale cycles to encourage incremental revenue generation and increased venue utilization. Revenue Projections : Analyze market trends and sales data to set pricing and predict revenue and capacity utilization expectations. Audience Research and Analysis : In collaboration with Marketing Analytics Manager, administer audience research programs, review and analyze findings, prepare comprehensive reports, and make informed recommendations based on the results to enhance marketing strategies. NSO Board Involvement : Manage the Audience Development Committee of the NSO board of trustees, actively engaging in discussions and initiatives aimed at fostering audience growth and development. Regularly present marketing updates in board meetings, ensuring alignment of marketing efforts with the board's strategic vision. Technology Utilization : Utilize Tessitura, Tessitura Analytics, Revenue Management Application (RMA/Vivian), and GA4 for effective patron segmentation for management of email, direct mail, and telemarketing lists, as well as managing list exchanges. Other duties as assigned. Key Qualifications Bachelor’s degree preferred (relevant work experience will be considered) Must have at least four years professional experience in sales, marketing or performing arts management. Must be comfortable working in a fast-paced team environment.  Must possess strong selling skills and have the ability to produce effective oral and written communications Advance capabilities with standard personal computing programs and a working knowledge of Tessitura required. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Assistant Artistic Administrator
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
Please submit a cover letter for consideration.  About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation.    The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally.   At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the   Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Artistic Administrator supports the Artistic Administrator, VP Artistic Planning and Senior Producing Director by acting as NSO concert producer and by managing day-to-day artistic and administrative operations of the department.  The approximate breakdown of concerts for this role is 25% classical, 75% non-classical. The Assistant Artistic Administrator makes decisions and exercises discretion in order to prioritize assignments, and works under significant pressure, as many projects are time sensitive and involve concurrent deadlines.  An eagerness to take initiative, communicate and problem solve with a positive attitude is essential. Key Responsibilities Project Management: manage 50% of NSO concerts each season, including Artist advance, contracting, rider administration, comp ticket and other requests; oversee a complex array of administrative detail through to artist payment and report on performance results. Day-to-day management of production logistics, and overall facilitation of NSO concerts, including management of artist services and show duty.  Act as critical liaison between the NSO and artist and/or their representative(s). Maintain communication with production managers, press, marketing, digital, social media personnel, special events coordinators, theater managers, security and facilities personnel in order to ensure the flow of information between these departments and visiting artists. Build and maintain excellent relationships with artist management, hotels, travel agents, and other vendors. Act as liaison for NSO Principal Conductor/Artistic Advisor. Research, idea generation, and assistance towards implementation thereof, of artists, themes, and concepts as they pertain to NSO programming. Attend live performances of new products whenever possible. Other duties as assigned.  Key Qualifications An undergraduate degree in a music-related field or equivalent knowledge. At least 3 years’ experience in artistic administration of major orchestras or festivals Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast paced, multi-tasked environment, work well under pressure and be able to meet deadlines.  Proficiency in Microsoft Word, Excel, and Access. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
Full-time
Please submit a cover letter for consideration.  About The National Symphony Orchestra The National Symphony Orchestra (NSO) enjoys international renown as one of America’s finest professional orchestras. The Orchestra has gained recognition through national and international touring, recording, radio and television broadcasts, and its excellent work in education and community engagement in the greater Washington area. The NSO has been in residence at The John F. Kennedy Center for the Performing Arts since the Center opened in 1971. In 1986, the Orchestra became an artistic affiliate of the Kennedy Center. The NSO’s Music Director, Gianandrea Noseda, is widely recognized as one of the leading conductors of his generation.    The NSO offers a classical subscription series and a pops series at the Kennedy Center Concert Hall, gives summer performances at Wolf Trap National Park for the Performing Arts, and celebrates national holidays with televised concerts on the Capitol lawn. Chamber ensembles of NSO musicians perform at the Kennedy Center’s Terrace Theatre and Millennium stage and the orchestra participates in an extensive education program. NSO In Your Neighborhood brings more than 30 performances and events to schools, churches, community centers, and other local venues in a single week. NSO Sound Health brings musicians to facilities like Walter Reed National Military Medical Center and National Institutes of Health (NIH). The NSO also continues to tour nationally and internationally.   At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the   Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $60,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Assistant Artistic Administrator supports the Artistic Administrator, VP Artistic Planning and Senior Producing Director by acting as NSO concert producer and by managing day-to-day artistic and administrative operations of the department.  The approximate breakdown of concerts for this role is 25% classical, 75% non-classical. The Assistant Artistic Administrator makes decisions and exercises discretion in order to prioritize assignments, and works under significant pressure, as many projects are time sensitive and involve concurrent deadlines.  An eagerness to take initiative, communicate and problem solve with a positive attitude is essential. Key Responsibilities Project Management: manage 50% of NSO concerts each season, including Artist advance, contracting, rider administration, comp ticket and other requests; oversee a complex array of administrative detail through to artist payment and report on performance results. Day-to-day management of production logistics, and overall facilitation of NSO concerts, including management of artist services and show duty.  Act as critical liaison between the NSO and artist and/or their representative(s). Maintain communication with production managers, press, marketing, digital, social media personnel, special events coordinators, theater managers, security and facilities personnel in order to ensure the flow of information between these departments and visiting artists. Build and maintain excellent relationships with artist management, hotels, travel agents, and other vendors. Act as liaison for NSO Principal Conductor/Artistic Advisor. Research, idea generation, and assistance towards implementation thereof, of artists, themes, and concepts as they pertain to NSO programming. Attend live performances of new products whenever possible. Other duties as assigned.  Key Qualifications An undergraduate degree in a music-related field or equivalent knowledge. At least 3 years’ experience in artistic administration of major orchestras or festivals Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast paced, multi-tasked environment, work well under pressure and be able to meet deadlines.  Proficiency in Microsoft Word, Excel, and Access. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information Must be able to travel and work extended hours, including evenings, weekends and national holidays (Memorial Day, July 4, Labor Day). Must hold a valid driver’s license in the United States. A personal vehicle is a plus. Ability to perform concert production related tasks in outdoor settings, sometimes in unpredictable weather conditions.
The John F. Kennedy Center for Performing Arts
Campus Rentals & Sales Director
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.  Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Business Systems Coordinator
The John F. Kennedy Center for Performing Arts Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features.  Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems.  Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG.  This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate.   Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.  At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.  Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include:  Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year  Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the  Kennedy Center National Dance Day 2024  staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description   The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features.  Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems.  Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG.  This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate.   Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.  Candidate must be willing to work onsite.  Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.

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