Amherst College
Amherst, MA, USA
Post-Graduate Fellow / Multicultural Focus
Amherst Campus
Full Time
JR4672
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Post-Graduate Fellowship/Multicultural Focus position. The Post-Graduate Fellowship/Multicultural Focus is a full-time, one-year term position, starting at $40,000 per year. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
The Post-Graduate Fellowship/Multicultural Focus is a 1 year (August 1 to July 31) Fellowship appointment that reports to the Assistant Director of Diversity, Education, and Training. The program emphasizes learning through participation in various multidimensional roles and functions of college mental health practitioners. Fellows will work alongside psychologists, social workers, mental health clinicians, and psychiatric staff to provide a full range of clinical and outreach services to the Amherst College community. An essential role for the Post-Graduate Fellow will be to support diverse student communities by providing clinical, preventative, and educational services to help students address the mental health and developmental challenges they face in their personal and academic lives.
The Center for Counseling and Mental Health (CCMH) provides a variety of services including individual and group counseling, psychiatry services, case management, mental health promotion and preventative services, consultation, and teaching. These services are designed to help students overcome mental illnesses or learn how to cope effectively with them, improve their academic performance and cognitive functioning, develop a deeper understanding of themselves and the intersections of their identities, create and maintain satisfying relationships, foster a sense of meaning and purpose, and make healthy life and career choices. The Center for Counseling and Mental Health operates within a developmental philosophy and a brief therapy model, and fellowship candidates must demonstrate an ability to work with a diverse student body within these two frames.
In light of the CCMH's deep commitment to diversity, equity, and inclusion, this fellowship position will facilitate a unique opportunity for the Fellow to develop and further hone their multicultural clinical and consultation skills, and to contribute to campus outreach programs which support Amherst's student diversity. Amherst College is a highly selective, small liberal arts college with a very diverse student body — 45% of our students are students of color from the US; 10% are international; 40% come from low-income families; 18% identify as LBGTQ+; and 25% have registered disabilities with 2 out of 3 being mental health or learning disabilities. Consequently, the Post-Graduate Fellow will work to provide culturally appropriate clinical, consultation, and outreach interventions which address identity development and intersectionality, the impact of systemic oppression (both historical and acute), trauma related to marginalized identity membership, and its impact on mental health and student success.
Our training program complies with the requisites for APPIC membership, and we host three post-graduate fellows per year. Fellows will receive 2 hours of individual supervision and 1 hour of group supervision per week. Fellows will also participate in weekly staff meetings, weekly clinical team case conference meetings, and training seminars. In accordance with APPIC standards, Fellows will receive formal evaluation, generally twice a year. Mid-year evaluations are written and discussed formally with Fellows, but mutual feedback is encouraged in an informal ongoing manner throughout the year. Year-end evaluations are also written and geared toward supporting Fellows in their transition toward employment. The training program has a due-process procedure in the event Fellows encounter difficulties during their training experience.
Responsibilities
Responsibilities will include conducting evidenced-based, culturally appropriate intakes and clinical assessments, individual and group counseling, urgent care, on-call services 1 to 2 weeks a semester, and coordinating care with our psychiatric staff and case manager. The Fellow will need clinical skills as a generalist, and will have opportunities to develop specialty skills in working with adolescents and young adults. Fellows will work with students who present with mental illnesses that often emerge in this stage of development (e.g. bipolar disorder, psychotic disorders, personality disorders, and other major mental illnesses) and with students presenting with normative developmental concerns typically experienced during this period (e.g. identity, relationships, individuation from family). Because more than half the students we serve are BIPOC, international, queer, first-generation, and/or low-income, the Fellow must be interested in, and have some skill in working with identity development and intersectionality, and understand the ways in which systems of oppression affect students' mental health. In addition to clinical services, the Fellow will also engage in and contribute to preventative and educational outreach initiatives. This fellowship position will work to engage historically marginalized communities and communities that typically under-utilize mental health care, with an emphasis on working with BIPOC students. This will include work/connection with our program directors for Mental Health Promotion, Health Education, and identity-based Resource Centers, as well as working collaboratively with a number of other departments across campus. We value wrap-around care, and Fellows must be comfortable working across disciplines.
The fellowship position, along with all the CCMH staff, works toward building and sustaining a center that meets the needs of both individual students and the College community as a whole. We recognize that all of our practitioners bring different gifts and try to assign work from a strengths-based perspective, thus allowing people to grow professionally in ways that best fit their talents and skills. Strong commitments to (1) holistic approaches to student development, (2) understanding current issues facing students of color in historically white institutions (3) interdisciplinary treatment models, (4) the development of on-going, personal and professional multicultural competence, (5) collaboration across the College community and (6) a strong work ethic, are all crucial to succeed in the Fellowship.
Summary of Responsibilities:
Counseling and Consultation
• Provide culturally appropriate individual, group, and couples counseling/psychotherapy to students including assessment, diagnosis, and brief treatment; provide urgent care and crisis intervention; provide consultation to the Amherst College campus community (including students, faculty, administration, staff, and parents-regarding the mental health needs of Amherst students), and also consultation with on-and off-campus health care providers, including Health Services, hospitals, community mental health agencies, and private practitioners, Office of Student Affairs' Student Care, etc. to aid in coordination of care for Amherst College students; maintain up-to-date files, written reports and related data commensurate with current standards of the profession. Will provide on-call services approximately 1 to 2 weeks per semester.
Administrative
• Participation in weekly individual and group supervision, training seminars, clinical case conferences, and team staff meetings.
Qualifications:
Required
• All degree requirements for a Doctorate in Counseling Psychology or Clinical Psychology (PhD, PsyD, EdD), or related field from an APA-accredited program OR Masters in Social Work, Counseling, or related field from an accredited program is required and must be completed by August 15, 2024. Receipt of the degree must be verified no later than August 31, 2024.
• Minimum of two years of related professional experience.
• Able to work in a brief treatment model in a fast-paced environment.
• Demonstrated knowledge of, and skill in addressing race and racism in a clinical context.
• Outstanding communication, collaboration, interpersonal, and relationship skills.
• Strong organizational and time-management skills.
• Occasional work on weekends and evenings.
Preferred
• Specific training and experience working with diverse populations including, but not limited to: students of color, LGBTQIA students, students of different ethnicities and International status, first generation, low-income, disability, and/or intersectionalities.
• Clinical experience in college or university mental health settings and/or in community mental health.
Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.
Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for https://www.amherst.edu/offices/human_resources/benefits.
Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.(Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
To apply, visit https://apptrkr.com/4938341
Full Time
Post-Graduate Fellow / Multicultural Focus
Amherst Campus
Full Time
JR4672
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Post-Graduate Fellowship/Multicultural Focus position. The Post-Graduate Fellowship/Multicultural Focus is a full-time, one-year term position, starting at $40,000 per year. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.
The Post-Graduate Fellowship/Multicultural Focus is a 1 year (August 1 to July 31) Fellowship appointment that reports to the Assistant Director of Diversity, Education, and Training. The program emphasizes learning through participation in various multidimensional roles and functions of college mental health practitioners. Fellows will work alongside psychologists, social workers, mental health clinicians, and psychiatric staff to provide a full range of clinical and outreach services to the Amherst College community. An essential role for the Post-Graduate Fellow will be to support diverse student communities by providing clinical, preventative, and educational services to help students address the mental health and developmental challenges they face in their personal and academic lives.
The Center for Counseling and Mental Health (CCMH) provides a variety of services including individual and group counseling, psychiatry services, case management, mental health promotion and preventative services, consultation, and teaching. These services are designed to help students overcome mental illnesses or learn how to cope effectively with them, improve their academic performance and cognitive functioning, develop a deeper understanding of themselves and the intersections of their identities, create and maintain satisfying relationships, foster a sense of meaning and purpose, and make healthy life and career choices. The Center for Counseling and Mental Health operates within a developmental philosophy and a brief therapy model, and fellowship candidates must demonstrate an ability to work with a diverse student body within these two frames.
In light of the CCMH's deep commitment to diversity, equity, and inclusion, this fellowship position will facilitate a unique opportunity for the Fellow to develop and further hone their multicultural clinical and consultation skills, and to contribute to campus outreach programs which support Amherst's student diversity. Amherst College is a highly selective, small liberal arts college with a very diverse student body — 45% of our students are students of color from the US; 10% are international; 40% come from low-income families; 18% identify as LBGTQ+; and 25% have registered disabilities with 2 out of 3 being mental health or learning disabilities. Consequently, the Post-Graduate Fellow will work to provide culturally appropriate clinical, consultation, and outreach interventions which address identity development and intersectionality, the impact of systemic oppression (both historical and acute), trauma related to marginalized identity membership, and its impact on mental health and student success.
Our training program complies with the requisites for APPIC membership, and we host three post-graduate fellows per year. Fellows will receive 2 hours of individual supervision and 1 hour of group supervision per week. Fellows will also participate in weekly staff meetings, weekly clinical team case conference meetings, and training seminars. In accordance with APPIC standards, Fellows will receive formal evaluation, generally twice a year. Mid-year evaluations are written and discussed formally with Fellows, but mutual feedback is encouraged in an informal ongoing manner throughout the year. Year-end evaluations are also written and geared toward supporting Fellows in their transition toward employment. The training program has a due-process procedure in the event Fellows encounter difficulties during their training experience.
Responsibilities
Responsibilities will include conducting evidenced-based, culturally appropriate intakes and clinical assessments, individual and group counseling, urgent care, on-call services 1 to 2 weeks a semester, and coordinating care with our psychiatric staff and case manager. The Fellow will need clinical skills as a generalist, and will have opportunities to develop specialty skills in working with adolescents and young adults. Fellows will work with students who present with mental illnesses that often emerge in this stage of development (e.g. bipolar disorder, psychotic disorders, personality disorders, and other major mental illnesses) and with students presenting with normative developmental concerns typically experienced during this period (e.g. identity, relationships, individuation from family). Because more than half the students we serve are BIPOC, international, queer, first-generation, and/or low-income, the Fellow must be interested in, and have some skill in working with identity development and intersectionality, and understand the ways in which systems of oppression affect students' mental health. In addition to clinical services, the Fellow will also engage in and contribute to preventative and educational outreach initiatives. This fellowship position will work to engage historically marginalized communities and communities that typically under-utilize mental health care, with an emphasis on working with BIPOC students. This will include work/connection with our program directors for Mental Health Promotion, Health Education, and identity-based Resource Centers, as well as working collaboratively with a number of other departments across campus. We value wrap-around care, and Fellows must be comfortable working across disciplines.
The fellowship position, along with all the CCMH staff, works toward building and sustaining a center that meets the needs of both individual students and the College community as a whole. We recognize that all of our practitioners bring different gifts and try to assign work from a strengths-based perspective, thus allowing people to grow professionally in ways that best fit their talents and skills. Strong commitments to (1) holistic approaches to student development, (2) understanding current issues facing students of color in historically white institutions (3) interdisciplinary treatment models, (4) the development of on-going, personal and professional multicultural competence, (5) collaboration across the College community and (6) a strong work ethic, are all crucial to succeed in the Fellowship.
Summary of Responsibilities:
Counseling and Consultation
• Provide culturally appropriate individual, group, and couples counseling/psychotherapy to students including assessment, diagnosis, and brief treatment; provide urgent care and crisis intervention; provide consultation to the Amherst College campus community (including students, faculty, administration, staff, and parents-regarding the mental health needs of Amherst students), and also consultation with on-and off-campus health care providers, including Health Services, hospitals, community mental health agencies, and private practitioners, Office of Student Affairs' Student Care, etc. to aid in coordination of care for Amherst College students; maintain up-to-date files, written reports and related data commensurate with current standards of the profession. Will provide on-call services approximately 1 to 2 weeks per semester.
Administrative
• Participation in weekly individual and group supervision, training seminars, clinical case conferences, and team staff meetings.
Qualifications:
Required
• All degree requirements for a Doctorate in Counseling Psychology or Clinical Psychology (PhD, PsyD, EdD), or related field from an APA-accredited program OR Masters in Social Work, Counseling, or related field from an accredited program is required and must be completed by August 15, 2024. Receipt of the degree must be verified no later than August 31, 2024.
• Minimum of two years of related professional experience.
• Able to work in a brief treatment model in a fast-paced environment.
• Demonstrated knowledge of, and skill in addressing race and racism in a clinical context.
• Outstanding communication, collaboration, interpersonal, and relationship skills.
• Strong organizational and time-management skills.
• Occasional work on weekends and evenings.
Preferred
• Specific training and experience working with diverse populations including, but not limited to: students of color, LGBTQIA students, students of different ethnicities and International status, first generation, low-income, disability, and/or intersectionalities.
• Clinical experience in college or university mental health settings and/or in community mental health.
Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.
Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for https://www.amherst.edu/offices/human_resources/benefits.
Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.(Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.
To apply, visit https://apptrkr.com/4938341
Clackamas County
Oregon City, OR, United States
Primary Care Clinic Operations Manager Job ID: 107102 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023 , then weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is still open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Primary Care Operations Manager for its Federally Qualified Health Center (FQHC). Health Centers is dedicated to offering high quality physical health, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! Our skilled staff includes doctors, nurse practitioners, dentists, nurses, mental health specialists, and certified medical assistants who work together with our patients and their families to help them achieve their health goals. The integrated Health Clinics offer affordable, high quality health care services to the entire family. Primary Care Clinic locations include: Beavercreek Health Center (Oregon City, OR) Gladstone Health Center Sandy Health Center Sunnyside Health Center (Clackamas, OR) School Based Health Centers (Adrienne C. Nelson High School - Happy Valley, Clackamas High School, Oregon City High School, Rex Putnam High School - Milwaukie ) The Primary Care Clinic Operations Manager provides leadership, program management and supervision of all primary care programs. The Primary Care Clinic Operations Manager will be responsible for policy development and implementation of workflows that impact direct patient services, as well as, ensuring community based practices maintain productivity measures, improve and maintain effectiveness of operations, and provide exceptional service to patients. The Primary Care Clinic Operations Manager reports directly to the FQHC Director. Successful candidates will possess strong leadership and operational skills with a solid background in setting program priorities and monitoring the ability to meet goals and objectives, with management experience focused on quality improvement with services. It is critical that the Primary Care Clinic Operations Manager be able to effectively communicate with staff, prioritize clinic workloads, and develop objective standards of performance. Competitive candidates will have proven experience in successfully managing personnel and clinical operations in a primary care clinic setting and strong working knowledge related to policies and procedures, confidentiality issues, information systems, program service delivery systems, and organizational structure. The ideal candidate will be able to immediately step into the role of managing personnel and support services of a unionized, FQHC primary care clinic setting with experience supervising professional and clinical staff at multiple locations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in planning, organizing and/or management health care services and operations, or other that would provide the required knowledge and skills to perform the duties of the role. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role, including developing, assigning, implementing and reviewing operational work, providing training for staff, preparing and reviewing performance appraisals and work improvement plans, correcting performance deficiencies and taking action for improvement as necessary, and providing leadership to staff. At least one (1) year of experience in healthcare/primary care management and operation in community health care clinic setting. Working knowledge of federal regulations of an Federally Qualified Health Center (FQHC). Experience with budget preparation and monitoring. Experience developing, implementing and interpreting policies and procedures. Experience responding to complaints and/or complex requests for information. Experience with electronic health records and using a clinical management data system. Must successfully pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working for a Federally Qualified Health Centers (FQHC). Supervisory experience within a unionized environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Manage, direct, organize and evaluate primary care operations for the Clackamas Health Centers Division in accordance with federal, state and local regulations governing health care operating and financing practices; ensures productivity standards are met and generation of revenue occurs; ensures quality standards are met throughout the service delivery system; participates in long and short range strategic and financial planning activities related to health care operations; reviews, researches and analyzes legislative issues and proposed laws, regulations and rules for potential impact to funding and operations and recommends strategies to respond. Determines program design, staff assignments and allocation of resources; hires and directs supervisory, professional, paraprofessional and support personnel; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and other County divisions and departments; motivates employees to provide quality services to clients and staff; fosters and supports a diverse workforce and environment; encourages creativity and teamwork among staff. As directed, serves as liaison to federal and state agencies as related to the operations of the FQHC; ensures performance standards identified in grant applications are developed, monitored and met; in conjunction with Administrative and Financial Services Manager, ensures grant compliance, ensures special reporting requirements are monitored and met and monitors fiscal performance. Consults with Health Centers Division Director and other members of the management team on matters of policy, program formulation, budget development and grant submission; develops, recommends and/or evaluates new and revised rules, policies, procedures, variance requests, goals and priorities to respond to division needs, and to improve the effectiveness of primary care operations; represents Health Centers Division at department, County and State meetings. Serves as a liaison and provides direct support to the Community Health Council (CHC), operating as part of the governance requirements assigned to the FQHC's; participates and organizes information for the meetings as directed; identifies actions that require CHC approval/input in conjunction with the Health Centers Division Director, and ensures information is prepared and provided to the Council in a timely and appropriate manner; reports status of primary care clinical operations and healthcare plan for FQHC documentation to CHC. Provides highly responsible and complex management support and consultation to, or as requested by, the Health Centers Division Director. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of community health services, managed care, care coordination, case management, collaboration and integration and/or behavioral health and addiction treatment, ethical and legal issues related to treatment and community behavioral health services, and recovery based treatment; federal, state and local statutes and regulations governing Federally Qualified Health Center guidelines; available community resources; rules, laws, regulations and ethics governing the medical management of patients; grant and budget preparation and administration; project management, analysis and evaluation; strategic planning; Federal and commercial insurance billing and payment systems. Working knowledge of: State of Oregon Health Division Administrative rules and Oregon Revised Statutes related to division services and/or behavioral health services; principles and practices of supervision, training personnel management, public administration, organizational processes and design; participative management theories; research methodologies, techniques of data collection and statistical analysis and applies data based decision making techniques; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing with diverse groups of people; organize, direct, train, evaluate and discipline supervisory, professional, technical and administrative staff; produce measurable outcomes using applicable data and participatory management strategies within budgetary limits and time constraints; plan and organize personnel, equipment and budgetary resources to achieve program goals, objectives, quality improvement, productivity and effectiveness; interpret and apply pertinent provisions of Federal, State, and County statutes, relevant laws, ordinances, rules, regulations, policies and procedures; analyze problems and identify alternative solutions; establish and maintain effective working relationships as a member of a professional community and/or behavioral health care team; keep accurate and timely records; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107102&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3e6129bc78be33429d39f1cfbcf592a6
Full Time
Primary Care Clinic Operations Manager Job ID: 107102 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Monday, August 14, 2023 , then weekly thereafter. We reserve the right to close this recruitment at any time on or after that date. Screening interviews may be conducted while job is still open. PAY AND BENEFITS Annual Pay Range: $103,653.15 - $139,931.99 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month NEW BENEFIT - Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Health Centers Division is looking for an experienced Primary Care Operations Manager for its Federally Qualified Health Center (FQHC). Health Centers is dedicated to offering high quality physical health, dental and behavioral health services to individuals throughout Clackamas County, with a focus on patient-centered care that helps individuals and families thrive! Our skilled staff includes doctors, nurse practitioners, dentists, nurses, mental health specialists, and certified medical assistants who work together with our patients and their families to help them achieve their health goals. The integrated Health Clinics offer affordable, high quality health care services to the entire family. Primary Care Clinic locations include: Beavercreek Health Center (Oregon City, OR) Gladstone Health Center Sandy Health Center Sunnyside Health Center (Clackamas, OR) School Based Health Centers (Adrienne C. Nelson High School - Happy Valley, Clackamas High School, Oregon City High School, Rex Putnam High School - Milwaukie ) The Primary Care Clinic Operations Manager provides leadership, program management and supervision of all primary care programs. The Primary Care Clinic Operations Manager will be responsible for policy development and implementation of workflows that impact direct patient services, as well as, ensuring community based practices maintain productivity measures, improve and maintain effectiveness of operations, and provide exceptional service to patients. The Primary Care Clinic Operations Manager reports directly to the FQHC Director. Successful candidates will possess strong leadership and operational skills with a solid background in setting program priorities and monitoring the ability to meet goals and objectives, with management experience focused on quality improvement with services. It is critical that the Primary Care Clinic Operations Manager be able to effectively communicate with staff, prioritize clinic workloads, and develop objective standards of performance. Competitive candidates will have proven experience in successfully managing personnel and clinical operations in a primary care clinic setting and strong working knowledge related to policies and procedures, confidentiality issues, information systems, program service delivery systems, and organizational structure. The ideal candidate will be able to immediately step into the role of managing personnel and support services of a unionized, FQHC primary care clinic setting with experience supervising professional and clinical staff at multiple locations. Required Minimum Qualifications/ Transferrable Skills:* A minimum of six (6) years of experience in planning, organizing and/or management health care services and operations, or other that would provide the required knowledge and skills to perform the duties of the role. A minimum of two (2) years of the experience must be in a supervisory, leadership, or program management role, including developing, assigning, implementing and reviewing operational work, providing training for staff, preparing and reviewing performance appraisals and work improvement plans, correcting performance deficiencies and taking action for improvement as necessary, and providing leadership to staff. At least one (1) year of experience in healthcare/primary care management and operation in community health care clinic setting. Working knowledge of federal regulations of an Federally Qualified Health Center (FQHC). Experience with budget preparation and monitoring. Experience developing, implementing and interpreting policies and procedures. Experience responding to complaints and/or complex requests for information. Experience with electronic health records and using a clinical management data system. Must successfully pass a criminal history check which may include national or state fingerprint records check. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working for a Federally Qualified Health Centers (FQHC). Supervisory experience within a unionized environment. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Manage, direct, organize and evaluate primary care operations for the Clackamas Health Centers Division in accordance with federal, state and local regulations governing health care operating and financing practices; ensures productivity standards are met and generation of revenue occurs; ensures quality standards are met throughout the service delivery system; participates in long and short range strategic and financial planning activities related to health care operations; reviews, researches and analyzes legislative issues and proposed laws, regulations and rules for potential impact to funding and operations and recommends strategies to respond. Determines program design, staff assignments and allocation of resources; hires and directs supervisory, professional, paraprofessional and support personnel; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and other County divisions and departments; motivates employees to provide quality services to clients and staff; fosters and supports a diverse workforce and environment; encourages creativity and teamwork among staff. As directed, serves as liaison to federal and state agencies as related to the operations of the FQHC; ensures performance standards identified in grant applications are developed, monitored and met; in conjunction with Administrative and Financial Services Manager, ensures grant compliance, ensures special reporting requirements are monitored and met and monitors fiscal performance. Consults with Health Centers Division Director and other members of the management team on matters of policy, program formulation, budget development and grant submission; develops, recommends and/or evaluates new and revised rules, policies, procedures, variance requests, goals and priorities to respond to division needs, and to improve the effectiveness of primary care operations; represents Health Centers Division at department, County and State meetings. Serves as a liaison and provides direct support to the Community Health Council (CHC), operating as part of the governance requirements assigned to the FQHC's; participates and organizes information for the meetings as directed; identifies actions that require CHC approval/input in conjunction with the Health Centers Division Director, and ensures information is prepared and provided to the Council in a timely and appropriate manner; reports status of primary care clinical operations and healthcare plan for FQHC documentation to CHC. Provides highly responsible and complex management support and consultation to, or as requested by, the Health Centers Division Director. REQUIRED KNOWLEDGE AND SKILLS Thorough knowledge of: Principles and practices of community health services, managed care, care coordination, case management, collaboration and integration and/or behavioral health and addiction treatment, ethical and legal issues related to treatment and community behavioral health services, and recovery based treatment; federal, state and local statutes and regulations governing Federally Qualified Health Center guidelines; available community resources; rules, laws, regulations and ethics governing the medical management of patients; grant and budget preparation and administration; project management, analysis and evaluation; strategic planning; Federal and commercial insurance billing and payment systems. Working knowledge of: State of Oregon Health Division Administrative rules and Oregon Revised Statutes related to division services and/or behavioral health services; principles and practices of supervision, training personnel management, public administration, organizational processes and design; participative management theories; research methodologies, techniques of data collection and statistical analysis and applies data based decision making techniques; office equipment, including personal computers and software programs. Skill to: Communicate effectively, both orally and in writing with diverse groups of people; organize, direct, train, evaluate and discipline supervisory, professional, technical and administrative staff; produce measurable outcomes using applicable data and participatory management strategies within budgetary limits and time constraints; plan and organize personnel, equipment and budgetary resources to achieve program goals, objectives, quality improvement, productivity and effectiveness; interpret and apply pertinent provisions of Federal, State, and County statutes, relevant laws, ordinances, rules, regulations, policies and procedures; analyze problems and identify alternative solutions; establish and maintain effective working relationships as a member of a professional community and/or behavioral health care team; keep accurate and timely records; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? E.D. Barnett, Recruiter EBarnettHerro@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107102&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3e6129bc78be33429d39f1cfbcf592a6