The Marine Mammal Center
Sausalito, CA, USA
We’re Hiring!
Associate Director, Recruitment & Onboarding
Location of Position: Marin Headlands, Sausalito, California
Reports to : Senior Director, People & Culture
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Travel within California is expected for this position.
Compensation Range: $93,600 - $109,738 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Associate Director, Recruitment & Onboarding serves as the senior operational lead and is the architect for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement at The Marine Mammal Center. This role provides strategic input, architectural design, and operational leadership to ensure recruitment and onboarding practices are consistent, equitable, compliant, and aligned with the Center’s mission and strategic priorities. The Associate Director, Recruitment & Onboarding translates organizational direction, workforce and volunteer priorities, and operational needs into scalable recruitment and onboarding frameworks, tools, and practices. This role oversees and develops a multidisciplinary recruitment team, manages recruitment systems, and stewards the organization’s staff position description and volunteer role description libraries. This role is accountable for day-to-day staff hiring outcomes and volunteer placements. This position actively supports the Center’s mission by ensuring the organization attracts, selects, and onboards a diverse, skilled, and mission-aligned staff workforce and volunteer community.
Essential Functions:
Recruitment & Onboarding Strategy: 60%
Serve as the senior operational lead and manage recruitment and onboarding frameworks that support staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement, aligned with organizational priorities established by the People & Culture department and Executive leadership
Provide oversight of end-to-end processes for staff and volunteer recruitment and onboarding, ensuring consistent, equitable, and high-quality practices.
Manage and administer all Applicant Tracking System (ATS) and onboarding platforms, ensuring appropriate configuration, data integrity, user access, and system performance.
Provide operational leadership for ATS and onboarding platform reviews, assessing system effectiveness, alignment with organizational needs, compliance requirements, and user experience.
Lead and support the development of Requests for Proposal (RFPs) for recruitment and onboarding systems as needed, including requirements gathering, evaluation criteria, and cross-functional coordination.
Manage and facilitate recruitment and onboarding vendor evaluation and selection processes, including demonstrations, comparative analysis, and recommendation development in partnership with People & Culture leadership and other stakeholders as needed.
Provide leadership and guidance for recruitment and onboarding system implementation, configuration, testing, and rollout, ensuring data integrity, minimal disruption, and alignment with recruitment and onboarding workflows as needed.
Ensure background checks, motor vehicle checks, Form I-9, E-Verify, and other pre-boarding requirements for staff and volunteers are completed accurately, efficiently, and in compliance with all applicable requirements.
Ensure recruitment and onboarding practices align with applicable federal, state, and local laws and regulations, funding requirements and budget constraints, and organizational policies.
Develop and maintain dashboards and reports measuring staff time-to-fill, source of staff hire, volunteer pipeline health, placement timelines, compliance, candidate and volunteer experience, and outreach or event return on investment (ROI).
Review recruitment and onboarding data to identify trends, risks, and gaps; implement corrective actions and provide recommendations to People & Culture leadership as needed.
Lead continuous improvement of recruitment and onboarding frameworks, tools, and standards to strengthen effectiveness, experience, and outcomes.
Design sourcing approaches that support organizational hiring priorities, including proactive pipeline development for hard-to-fill, technical, and mission-critical staff roles.
Provide oversight of talent pipeline development for staff and volunteers, ensuring sustainable, mission-aligned candidate and volunteer pools are maintained.
Serve as a visible talent brand ambassador for the Center, confidently articulating the organization’s mission, impact, culture, and opportunities to candidates and prospective volunteers.
Engage directly in sourcing and outreach activities for staff and volunteer roles when positions are senior-level, highly specialized, strategically critical, or present unique recruitment challenges.
Establish standards and expectations for candidate and volunteer experience across recruitment stages, ensuring timely communication, structured interviews, and consistent offer or placement practices.
Manage and steward the Center’s staff position description library and role description library, ensuring consistency, accuracy, and alignment with organizational structure, position and role levels, equitable classification practices, workforce planning, and operational needs.
Maintain established templates, standards, and review processes for the creation, updating, and approval of staff position descriptions and volunteer role descriptions.
Provide oversight and guidance to management during the development or revision of a position or role description using established protocols.
Conduct regular and periodic reviews of position and volunteer role descriptions to ensure ongoing relevance, clarity, and organizational alignment.
Ensure position description and role description libraries are integrated with recruitment and onboarding systems and workflows.
Leadership & Management: 25 %
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and best practices.
Provide direct supervision and coaching to strengthen communication capacity across departments, building a culture of clear, consistent, and mission-driven storytelling.
Meet with direct reports to identify and resolve problems; perform personnel actions, such as approving timesheets and evaluating performance.
Monitor workload distribution and team capacity to ensure sustainable operations and effective service delivery.
Coach and train direct reports to build sourcing and outreach capabilities across the Recruitment & Onboarding team for position and role levels, ensuring sustainability and high-quality recruitment practices.
Foster a collaborative, service-oriented, and mission-aligned team culture grounded in professionalism, confidentiality, and continuous improvement.
Partner with hiring managers and organizational leaders to clarify staffing and volunteer needs, define hiring and onboarding criteria, and set expectations for recruitment and onboarding timelines.
Review hiring and volunteer placement outcomes and intervene when barriers, delays, or risks arise.
Serve as the primary escalation point for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement issues, resolving most challenges and elevating matters to People & Culture leadership when issues involve policy interpretation, legal or compliance risk, and/or cross-departmental impact.
Supports the development of the Recruitment & Onboarding budget in collaboration with the Senior Director, Human Resources; tracks results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approves and monitors team expenditures within established parameters.
Organizational Impact: 10%
Actively contribute as a core member of the Center’s DEI committee, providing insight, data analysis, and recommendations related to recruitment, onboarding, risk mitigation, and data analytics to inform innovative practices to enhance organizational culture.
Lead the implementation of DEI initiatives aligned with organizational priorities for recruitment and onboarding of staff and volunteers.
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
May actively serve on various organizational wide committees as assigned.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
- Human Resources Specialist
- Volunteer Recruitment & Onboarding Coordinator
1 - Volunteer Recruitment & Onboarding Manager
Knowledge, Skills, and Abilities:
Strong commitment to the mission and strategic priorities of The Marine Mammal Center.
Ability to understand strategic organizational issues and influence change.
Strong knowledge of human resources practices, policies, and procedures, with demonstrated judgment and discretion in application
Demonstrated knowledge of current recruitment, onboarding, talent acquisition tools, strategies, processes, and best practices.
Experience serving as a system administrator/super user for a complex Applicant Tracking System (ATS), including requisitions, job postings, candidate communications, interview scheduling, offer management, onboarding workflows, and advanced analytics/reporting.
Experience implementing, optimizing, and maintaining platforms, including workflow design, change management, documentation, and end-user training.
Experience managing vendor relationships, contracts, and service delivery for recruiting systems and related tools.
Experience with employer branding and recruitment-related marketing strategies to support candidate attraction and engagement.
Strong, current knowledge of applicable state and federal laws and regulations related to recruiting and hiring.
Demonstrated ability to develop, interpret, and leverage data and analytics to inform strategy, drive continuous improvement, and improve outcomes.
Customer-focused approach with the ability to understand stakeholder needs, set clear expectations, and consistently deliver high-quality service.
Strong leadership and team building skills, with the ability to motivate team members, balance workloads, set priorities, monitor performance, and mentor, coach and develop talent.
Ability to quickly establish professional rapport with internal customers; approachable and able to engage with sensitivity, patience, and professionalism in addressing interpersonal concerns.
Demonstrated professionalism and confidentiality in handling sensitive and confidential information.
Excellent written, verbal, active listening, presentation, and facilitation skills, with the ability to communicate clearly, concisely, and timely.
Comfort participating in group presentations and negotiations, representing the function effectively with internal and external stakeholders.
Ability to work collaboratively and maintain open communication in a team environment, partnering effectively across functions and levels.
Ability to work independently to manage projects, priorities, commitments, and deadlines.
Strong organization skills including attention to detail, effective problem-solving, multitasking, and time management.
Ability to solve complex problems efficiently and effectively, applying sound judgment and making timely decisions
Demonstrated ability to take initiative, prioritize competing demands, resolve conflicts, and follow through to completion
Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approach and supports others in adopting new processes and expectations.
Proficiency with Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and virtual collaboration tools (Asana, Slack, Teams, Zoom).
Ability to build and sustain effective working relationships with people from diverse backgrounds while demonstrating self-awareness, respect, and professionalism.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
Professional HR certification such as SHRM-SCP or SPHR preferred.
Valid driver license with acceptable motor vehicle record to maintain standards of insurability. (Must be 21+ years old as frequently driving company vehicles is required for this position.)
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in human resources or related field; and 7 years of experience directly related in recruitment and onboarding operations, with at least 5 years in a leadership/people management capacity.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Routinely uses standard office equipment, which may involve repetitive motion.
This role involves extended periods of desk work and computer use.
Job responsibilities may include physical tasks requiring manual dexterity, coordination, and mobility, including lifting or moving up to 25 pounds.
Exposure to odors associated with animals and the care of animals.
Limited exposure to allergens and zoonotic diseases.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Full Time
We’re Hiring!
Associate Director, Recruitment & Onboarding
Location of Position: Marin Headlands, Sausalito, California
Reports to : Senior Director, People & Culture
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Travel within California is expected for this position.
Compensation Range: $93,600 - $109,738 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Associate Director, Recruitment & Onboarding serves as the senior operational lead and is the architect for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement at The Marine Mammal Center. This role provides strategic input, architectural design, and operational leadership to ensure recruitment and onboarding practices are consistent, equitable, compliant, and aligned with the Center’s mission and strategic priorities. The Associate Director, Recruitment & Onboarding translates organizational direction, workforce and volunteer priorities, and operational needs into scalable recruitment and onboarding frameworks, tools, and practices. This role oversees and develops a multidisciplinary recruitment team, manages recruitment systems, and stewards the organization’s staff position description and volunteer role description libraries. This role is accountable for day-to-day staff hiring outcomes and volunteer placements. This position actively supports the Center’s mission by ensuring the organization attracts, selects, and onboards a diverse, skilled, and mission-aligned staff workforce and volunteer community.
Essential Functions:
Recruitment & Onboarding Strategy: 60%
Serve as the senior operational lead and manage recruitment and onboarding frameworks that support staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement, aligned with organizational priorities established by the People & Culture department and Executive leadership
Provide oversight of end-to-end processes for staff and volunteer recruitment and onboarding, ensuring consistent, equitable, and high-quality practices.
Manage and administer all Applicant Tracking System (ATS) and onboarding platforms, ensuring appropriate configuration, data integrity, user access, and system performance.
Provide operational leadership for ATS and onboarding platform reviews, assessing system effectiveness, alignment with organizational needs, compliance requirements, and user experience.
Lead and support the development of Requests for Proposal (RFPs) for recruitment and onboarding systems as needed, including requirements gathering, evaluation criteria, and cross-functional coordination.
Manage and facilitate recruitment and onboarding vendor evaluation and selection processes, including demonstrations, comparative analysis, and recommendation development in partnership with People & Culture leadership and other stakeholders as needed.
Provide leadership and guidance for recruitment and onboarding system implementation, configuration, testing, and rollout, ensuring data integrity, minimal disruption, and alignment with recruitment and onboarding workflows as needed.
Ensure background checks, motor vehicle checks, Form I-9, E-Verify, and other pre-boarding requirements for staff and volunteers are completed accurately, efficiently, and in compliance with all applicable requirements.
Ensure recruitment and onboarding practices align with applicable federal, state, and local laws and regulations, funding requirements and budget constraints, and organizational policies.
Develop and maintain dashboards and reports measuring staff time-to-fill, source of staff hire, volunteer pipeline health, placement timelines, compliance, candidate and volunteer experience, and outreach or event return on investment (ROI).
Review recruitment and onboarding data to identify trends, risks, and gaps; implement corrective actions and provide recommendations to People & Culture leadership as needed.
Lead continuous improvement of recruitment and onboarding frameworks, tools, and standards to strengthen effectiveness, experience, and outcomes.
Design sourcing approaches that support organizational hiring priorities, including proactive pipeline development for hard-to-fill, technical, and mission-critical staff roles.
Provide oversight of talent pipeline development for staff and volunteers, ensuring sustainable, mission-aligned candidate and volunteer pools are maintained.
Serve as a visible talent brand ambassador for the Center, confidently articulating the organization’s mission, impact, culture, and opportunities to candidates and prospective volunteers.
Engage directly in sourcing and outreach activities for staff and volunteer roles when positions are senior-level, highly specialized, strategically critical, or present unique recruitment challenges.
Establish standards and expectations for candidate and volunteer experience across recruitment stages, ensuring timely communication, structured interviews, and consistent offer or placement practices.
Manage and steward the Center’s staff position description library and role description library, ensuring consistency, accuracy, and alignment with organizational structure, position and role levels, equitable classification practices, workforce planning, and operational needs.
Maintain established templates, standards, and review processes for the creation, updating, and approval of staff position descriptions and volunteer role descriptions.
Provide oversight and guidance to management during the development or revision of a position or role description using established protocols.
Conduct regular and periodic reviews of position and volunteer role descriptions to ensure ongoing relevance, clarity, and organizational alignment.
Ensure position description and role description libraries are integrated with recruitment and onboarding systems and workflows.
Leadership & Management: 25 %
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and best practices.
Provide direct supervision and coaching to strengthen communication capacity across departments, building a culture of clear, consistent, and mission-driven storytelling.
Meet with direct reports to identify and resolve problems; perform personnel actions, such as approving timesheets and evaluating performance.
Monitor workload distribution and team capacity to ensure sustainable operations and effective service delivery.
Coach and train direct reports to build sourcing and outreach capabilities across the Recruitment & Onboarding team for position and role levels, ensuring sustainability and high-quality recruitment practices.
Foster a collaborative, service-oriented, and mission-aligned team culture grounded in professionalism, confidentiality, and continuous improvement.
Partner with hiring managers and organizational leaders to clarify staffing and volunteer needs, define hiring and onboarding criteria, and set expectations for recruitment and onboarding timelines.
Review hiring and volunteer placement outcomes and intervene when barriers, delays, or risks arise.
Serve as the primary escalation point for staff recruitment, hiring, and onboarding and volunteer recruitment, onboarding, and placement issues, resolving most challenges and elevating matters to People & Culture leadership when issues involve policy interpretation, legal or compliance risk, and/or cross-departmental impact.
Supports the development of the Recruitment & Onboarding budget in collaboration with the Senior Director, Human Resources; tracks results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approves and monitors team expenditures within established parameters.
Organizational Impact: 10%
Actively contribute as a core member of the Center’s DEI committee, providing insight, data analysis, and recommendations related to recruitment, onboarding, risk mitigation, and data analytics to inform innovative practices to enhance organizational culture.
Lead the implementation of DEI initiatives aligned with organizational priorities for recruitment and onboarding of staff and volunteers.
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
May actively serve on various organizational wide committees as assigned.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
- Human Resources Specialist
- Volunteer Recruitment & Onboarding Coordinator
1 - Volunteer Recruitment & Onboarding Manager
Knowledge, Skills, and Abilities:
Strong commitment to the mission and strategic priorities of The Marine Mammal Center.
Ability to understand strategic organizational issues and influence change.
Strong knowledge of human resources practices, policies, and procedures, with demonstrated judgment and discretion in application
Demonstrated knowledge of current recruitment, onboarding, talent acquisition tools, strategies, processes, and best practices.
Experience serving as a system administrator/super user for a complex Applicant Tracking System (ATS), including requisitions, job postings, candidate communications, interview scheduling, offer management, onboarding workflows, and advanced analytics/reporting.
Experience implementing, optimizing, and maintaining platforms, including workflow design, change management, documentation, and end-user training.
Experience managing vendor relationships, contracts, and service delivery for recruiting systems and related tools.
Experience with employer branding and recruitment-related marketing strategies to support candidate attraction and engagement.
Strong, current knowledge of applicable state and federal laws and regulations related to recruiting and hiring.
Demonstrated ability to develop, interpret, and leverage data and analytics to inform strategy, drive continuous improvement, and improve outcomes.
Customer-focused approach with the ability to understand stakeholder needs, set clear expectations, and consistently deliver high-quality service.
Strong leadership and team building skills, with the ability to motivate team members, balance workloads, set priorities, monitor performance, and mentor, coach and develop talent.
Ability to quickly establish professional rapport with internal customers; approachable and able to engage with sensitivity, patience, and professionalism in addressing interpersonal concerns.
Demonstrated professionalism and confidentiality in handling sensitive and confidential information.
Excellent written, verbal, active listening, presentation, and facilitation skills, with the ability to communicate clearly, concisely, and timely.
Comfort participating in group presentations and negotiations, representing the function effectively with internal and external stakeholders.
Ability to work collaboratively and maintain open communication in a team environment, partnering effectively across functions and levels.
Ability to work independently to manage projects, priorities, commitments, and deadlines.
Strong organization skills including attention to detail, effective problem-solving, multitasking, and time management.
Ability to solve complex problems efficiently and effectively, applying sound judgment and making timely decisions
Demonstrated ability to take initiative, prioritize competing demands, resolve conflicts, and follow through to completion
Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approach and supports others in adopting new processes and expectations.
Proficiency with Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and virtual collaboration tools (Asana, Slack, Teams, Zoom).
Ability to build and sustain effective working relationships with people from diverse backgrounds while demonstrating self-awareness, respect, and professionalism.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
Professional HR certification such as SHRM-SCP or SPHR preferred.
Valid driver license with acceptable motor vehicle record to maintain standards of insurability. (Must be 21+ years old as frequently driving company vehicles is required for this position.)
This position requires a combination of education and/or experience equivalent to a bachelor’s degree in human resources or related field; and 7 years of experience directly related in recruitment and onboarding operations, with at least 5 years in a leadership/people management capacity.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Routinely uses standard office equipment, which may involve repetitive motion.
This role involves extended periods of desk work and computer use.
Job responsibilities may include physical tasks requiring manual dexterity, coordination, and mobility, including lifting or moving up to 25 pounds.
Exposure to odors associated with animals and the care of animals.
Limited exposure to allergens and zoonotic diseases.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics, and CRM change/enhancement requests and testing. Other duties as assigned. Key Qualifications Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics, and CRM change/enhancement requests and testing. Other duties as assigned. Key Qualifications Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets. This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels. The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry. Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix. Highly organized, goal oriented self-starter. Team player with strong ability to execute work in a highly goal and results oriented environment. Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 2% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Marketing is a senior-level position responsible for developing, executing, and overseeing integrated marketing strategies that drive revenue, engagement, and awareness for the Kennedy Center’s diverse programming. This role will be accountable for delivering revenue and ROI targets. This role requires strong leadership, strategic vision, and data-driven decision-making to maximize revenue potential. The Director will manage a team dedicated to marketing efforts across a variety of genres (Comedy, Dance, Jazz, Hip Hop, KCTYA, Institutional Programming, and Theater) and ensure that all strategies are aligned with departmental and organizational goals. Additionally, the Director is responsible for leading the budget submission and in-season projection process for the Marketing Strategy team, ensuring financial accountability and strategic allocation of resources. The role is also tasked with building a revenue generation pipeline for advertising in KC internal channels. The role requires frequent collaboration with the Senior Marketing Manager, CRM & Analytics, to align strategies with data insights and audience trends. Key Responsibilities Strategic Planning & Implementation Develop and oversee comprehensive marketing strategies focused on maximizing ticket sales for Kennedy Center programming, ensuring alignment with institutional goals and audience development initiatives. Collaborate with the Artistic department to align marketing plans with programmatic goals Provide strategic guidance to team members on campaign development, ensuring brand consistency and message alignment. Team Management & Supervision Manage and mentor a marketing team consisting of the Marketing Manager, Theater & KCTYA; Marketing Manager, Dance, Hip Hop, Jazz, and Contemporary Music; and Assistant Manager, Comedy & Institutional Programming. Oversee utilization of marketing briefs and standard operating procedures to ensure consistency, efficiency, and alignment with revenue goals and strategic priorities. Support professional development and foster a collaborative work environment. Budget Management Lead the budget development and in-season projection process for the Marketing Strategy team, ensuring accurate financial planning and resource allocation. Monitor and manage the marketing budget throughout the fiscal year, making adjustments as necessary to optimize performance. Collaborate with the finance team to prepare regular budget reports and provide strategic recommendations for cost efficiencies to VP of Marketing. Campaign Execution & Analysis Oversee the execution of marketing campaigns, including digital, print, broadcast, and out-of-home advertising. Collaborate with the Senior Marketing Manager, CRM & Analytics, to analyze campaign performance and adjust strategies based on data insights. Ensure campaigns are optimized for audience segmentation and engagement. Cross-Functional Collaboration Work closely with the Senior Marketing Manager, CRM & Analytics, to align strategies with data-driven audience insights. Collaborate with artistic programming teams to ensure cohesive messaging for Kennedy Center events. Represent the Marketing department in institutional meetings, providing updates on strategic initiatives and campaign performance. Other duties as assigned. Key Qualifications Bachelor’s or master’s degree in communications, marketing or related field required. 10+ years of relevant experience may replace degree requirement. A minimum of 6+ years of leadership experience, preferably in the arts and entertainment industry. Significant experience in the areas of Theater and Touring Broadway productions. Demonstrated experience in brand management Experience in developing marketing campaigns that generate revenue and meet ROI benchmarks A superior understanding of arts marketing practices, including but not limited to pricing, creative strategies, digital strategies, and the full marketing mix. Highly organized, goal oriented self-starter. Team player with strong ability to execute work in a highly goal and results oriented environment. Proven record of creating, executing, managing, and reporting on integrated marketing campaigns. Excellent budget management skills. Exceptional communication and presentation skills (verbal and written) and ability to work at all levels, confident and articulate Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Travel up to 2% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $93,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Financial Analyst will report to the Director, Financial Planning & Analysis and will lead financial planning, budgeting, statement and report preparation, modeling and projection, and program and research analysis. The Senior Financial Analyst will have strong analytical, organizational, and problem-solving skills, and will present financial information and model results in an accurate and concise manner to senior leadership. This position is integral in evaluating the Center’s revenue and expenses to identify operational efficiencies and revenue growth opportunities while prioritizing mission and values. Key Responsibilities Work cooperatively and independently with program leaders to prepare budgets, ongoing projections, and reconciliation reports. Take full scope ownership of these tasks with minimal oversight from management. Compare budgets and projections to actual revenues and expenses. Work with all departments to identify and address areas of concern for future projection revision. Review and investigate the company’s accounting transactions to improve data accuracy, ensure compliance with financial guidelines, company policies, and relevant legal regulations. Assist with budgeting and monthly close processes. Prepare and review financial reports, reconcile financial statements, organize financial presentations, and discuss monthly performance findings with department leadership. Assist with monthly financial uploads and data extracts to perform budgetary analysis. Develop dashboards and executive level reports summarizing the Center’s financial position, risks, and opportunities. Forecast monthly, quarterly, biannual, or annual financial transactions and provide analytical review, feedback, and recommendations to management. Perform ad hoc analysis to understand variances and enhance forecasting methods. Collaborate across departments to accomplish long-term financial planning objectives by developing financial models and cost projections. Create and maintain long-term forecasts to support key financial decisions. Prepare and coordinate both internal and external financial reports for distribution to department directors, senior leadership, affiliate organizations, and members of the board to effectively communicate Center strategy and performance. Participate on system implementation projects as directed by leadership and instruct other staff on best financial practices. Maintain confidentiality of financial information, or any other tasks assigned by the organization Other duties as assigned. Key Qualifications Education: Bachelor’s degree required, preferably in finance, accounting, or a business-related field. At least 5 -7 years of general experience with 2+ years of experience in financial planning, analysis, and modeling. Ability to compose and lead discussions of financial information to non-financial audiences. Financial insight to support Center strategy. Strong organizational and multitasking skills. Excellent communication, interpersonal, and presentation skills. Collaborate effectively with colleagues and cross-functional teams. Detail-oriented and able to perform in a rapidly changing environment. Strong analytical thinking and problem-solving skills. Proficiency in Microsoft Office and working knowledge of ERP financial systems. Experience using business intelligence software and building financial models. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $93,000 - $105,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Financial Analyst will report to the Director, Financial Planning & Analysis and will lead financial planning, budgeting, statement and report preparation, modeling and projection, and program and research analysis. The Senior Financial Analyst will have strong analytical, organizational, and problem-solving skills, and will present financial information and model results in an accurate and concise manner to senior leadership. This position is integral in evaluating the Center’s revenue and expenses to identify operational efficiencies and revenue growth opportunities while prioritizing mission and values. Key Responsibilities Work cooperatively and independently with program leaders to prepare budgets, ongoing projections, and reconciliation reports. Take full scope ownership of these tasks with minimal oversight from management. Compare budgets and projections to actual revenues and expenses. Work with all departments to identify and address areas of concern for future projection revision. Review and investigate the company’s accounting transactions to improve data accuracy, ensure compliance with financial guidelines, company policies, and relevant legal regulations. Assist with budgeting and monthly close processes. Prepare and review financial reports, reconcile financial statements, organize financial presentations, and discuss monthly performance findings with department leadership. Assist with monthly financial uploads and data extracts to perform budgetary analysis. Develop dashboards and executive level reports summarizing the Center’s financial position, risks, and opportunities. Forecast monthly, quarterly, biannual, or annual financial transactions and provide analytical review, feedback, and recommendations to management. Perform ad hoc analysis to understand variances and enhance forecasting methods. Collaborate across departments to accomplish long-term financial planning objectives by developing financial models and cost projections. Create and maintain long-term forecasts to support key financial decisions. Prepare and coordinate both internal and external financial reports for distribution to department directors, senior leadership, affiliate organizations, and members of the board to effectively communicate Center strategy and performance. Participate on system implementation projects as directed by leadership and instruct other staff on best financial practices. Maintain confidentiality of financial information, or any other tasks assigned by the organization Other duties as assigned. Key Qualifications Education: Bachelor’s degree required, preferably in finance, accounting, or a business-related field. At least 5 -7 years of general experience with 2+ years of experience in financial planning, analysis, and modeling. Ability to compose and lead discussions of financial information to non-financial audiences. Financial insight to support Center strategy. Strong organizational and multitasking skills. Excellent communication, interpersonal, and presentation skills. Collaborate effectively with colleagues and cross-functional teams. Detail-oriented and able to perform in a rapidly changing environment. Strong analytical thinking and problem-solving skills. Proficiency in Microsoft Office and working knowledge of ERP financial systems. Experience using business intelligence software and building financial models. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
