University of California, Santa Cruz
Santa Cruz, CA, USA
Director of Medical Services
JOB POSTING
Update as of 8/7/2024: The salary range for the Director of Medical Services has increased to $310,000-$385,000/annually. Salary commensurate with skills, qualifications and experience.
Student Health Services is hiring our new Director of Medical Services! Come to Santa Cruz, California, and join a team of dedicated health care professionals serving students at the University of California Santa Cruz. Provide clinical service and leadership in a beautiful redwood forest surrounded by ocean views, wildlife and fresh air.
Our Medical Director will be a licensed physician who is passionate about and committed to serving the medical needs of a diverse college student population by providing direct service and leading a team of well experienced clinicians ensuring the highest quality of medical care for students.
If desired, opportunities available for this position include:
• Both on campus and remote work • Relocation Expense reimbursement, when eligibility guidelines are met
UC Santa Cruz staff have access to comprehensive benefits packages. Here is sample of benefits:
• Medical, Dental & Vision Care Insurance Plans • UC Retirement Plan • Group Term Life Insurance • Legal Insurance • Pet Insurance • 13 Paid Holidays plus accrued vacation and sick leave
For more information on the comprehensive benefits package offered by the university
visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Thank you for your interest in UC Santa Cruz.
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 08-28-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
UC Santa Cruz (UCSC) Student Health Services (SHS) is a full-service medical facility offering clinical, educational, and psychological support to UCSC students. SHS is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university’s diverse campus communities, through equitable access and culturally competent, high-quality programs and services.
The Primary Care Program includes primary care and same-day care, with the support of on-site radiology, a COLA-accredited clinical laboratory, and a campus pharmacy. Counseling and Psychological Services (CAPS) supports UCSC students to maintain or improve their general well-being by providing a broad range of counseling, psychiatric services, consultation, and outreach services and programs.
Other departments include Student Health Outreach and Promotion (SHOP), home of the Condom Co-op; CARE (Campus Advocacy, Resources, and Empowerment) the advocacy and prevention education office that supports survivors of sexual assault, stalking, and dating/domestic violence; and Student Insurance Programs.
Student Health Services employs approximately 150 staff including physicians, psychiatrists, case managers, lab scientists, pharmacists, nurses, radiologists, and many other clinical and administrative staff. Student Health and Wellness welcomes staff with interest and experience in working with students with a wide range of ethnic, cultural, and gender identities.
More information can be found at: https://healthcenter.ucsc.edu
JOB SUMMARY
Under the general direction of the Associate Vice Chancellor/Executive Director of Student Health and Wellness Chief Well Being Officer, the Director of Medical Services (Medical Director) has primary responsibility for medical care at UCSC Student Health Services. As the senior clinical leader and member of the senior administrative staff, the Director of Medical Services promotes and assures quality clinical services across the student health facility and provides strategic direction. The Director of Medical Services plans, develops, coordinates, and assesses the health service.
In addition to medical services, the Director provides senior strategic leadership in the design, development, implementation, coordination, assessment, and continuous improvement of health-related programs and services for students. This includes collaborative efforts of medical, psychological, and psychiatric services, providing health leadership on known and emerging issues relevant to the health, safety, and well-being of students. The Director of Medical Services also spends a portion of their time providing direct clinical care to patients.
As Director of Medical Services, this position provides consultative support and supervision for the clinical staff, leadership in developing and implementing clinical policies and procedures, and is a member of the Student Health Services management team. The Director oversees all medical care provided by SHS physicians, Nurse Practitioners, and Physician Assistants, either through direct or delegated supervision, and indirectly supervises all other staff involved in the delivery of medical care to students. The Director directly oversees the Associate Medical Director (NP/PA Supervisor) Clinic Director (Nurse Supervisor), Lab Director, Dietician, and X-Ray operations.
APPOINTMENT INFORMATION
Budgeted Salary: $310,000-$385,000/annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 000587 (PHYSCN SHS MGR 2) Grade 31
Travel: Never or Rarely
JOB DUTIES
25% - Leadership and Management
• Provide overall leadership for medical practice, clinical quality improvement, delivery of clinical services, and continuing medical and professional education for providers at Student Health Services (SHS). • Provide high-quality, cost-effective, and accessible primary care, specialty care, ancillary services, and medical/pharmaceutical products to the student campus community through an appropriate combination of services and expertise, off-campus consultation and specialty care, insurance contracts, and income-generating operations. • Direct and oversee clinical services at Student Health Services: Provide oversight and medical consultation to all SHS physicians, physician assistants, nurse practitioners, nurses, ancillary services, or other clinical support staff involved in direct patient care. • Provide medical consultation and review for laboratory, radiology, pharmacy, travel clinic, nutrition, health education, optometry, and insurance. Provide ongoing analysis and monitoring of patient scheduling systems to ensure patient needs are met. • Set and interpret goals, directions, policies and procedures, and operational processes, as well as assess interactions of all areas/departments within SHS in the provision of quality medical services. • Plan for potential crises and ensure business continuity in the event of building or system disruptions or a pandemic event. • Confer with other campus departments, medical groups, and the Santa Cruz County Public Health Department on the health care needs of students or public health issues. • Maintain contact with other student health directors in and outside of the UC system and the Office of the President, regarding student health care issues. Serve as needed on campus-wide and system-wide committees, and represent UCSC on initiatives and efforts related to oversight of Student Health Centers at the Office of the President. Collaborate closely with other members of the Student Health Services cluster to ensure seamless delivery of services to students. • Participate in UC statewide SHS Directors meetings and projects to ensure appropriate program assessment, benchmarking, communications with UCOP, and sharing of best practices. • Provide oversight for the on-campus Student Health Services Insurance plans and referral processes. • Ensure compliance with state and federal regulations to maintain state licensures for the pharmacy, clinical laboratory, and x-ray. • Collaborate with the other directors to maintain accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC) or other nationally recognized accrediting agencies for purposes of ensuring the quality of care that meets recognized standards in the medical community. • Participate as a colleague with all members of the senior management team for joint management decisions, and provide medical leadership for management team decisions and program priorities. • Maintain a positive working relationship with the campus staff and campus community. Demonstrate behavioral standards expected of medical professionals and customer service staff, and lead by example. Serve as a role model and perform effectively in a service environment.
25% - Program Management
Program Development:
• Direct program development including active participation in and support of campus wellness initiatives, evaluation of existing services, and their modification or addition designed to maximize the well-being of students attending UCSC. • Oversee provision of primary medical care and patient education to promote self-care and develop knowledgeable healthcare consumers through a wide range of health-related education and outreach activities. Establish benchmarks for evaluating the status of student health and trends. Conduct assessments and studies to evaluate services, service needs, and the status of student health. • Coordinate with the AVC for Student Health and Wellness, Directors of SHOP (Student Health Outreach and Prevention), CAPS (Counseling and Psychological Services), Psychiatry, and CARE (Advocate Office for Sexual and Gender-Based Violence and Sexual Misconduct) on policy and program issues to provide integrated, comprehensive patient care services. Specifically, collaborate with SHOP to provide integrated services in areas such as sleep, nutrition and healthy eating, sexual health, and screening for alcohol and other substance abuse; CAPS, Psychiatry, and Case Management to provide integrated services for patients; and with CARE to support and improve the care for students utilizing their services.
Clinical Quality Improvement:
• Direct the Quality Assurance (QA) Program, including the Risk Management Program, utilization review, case management, peer review, trend reports, and staff education. • Provide leadership to the senior management team regarding quality improvement opportunities, medical service improvements, patient accessibility to services, and emerging health trends. • In collaboration with the Quality Assurance Manager, perform independent clinical audits, oversee and participate in activities of the Quality Assurance, Peer Review Committees, and benchmarking studies with other UC student health centers to ensure delivery of high-quality medical care at Student Health Services (SHS). • Participate on the credentialing committee responsible for credentialing and privileging of all licensed health care providers at SHS, including physicians, physician assistants, nurse practitioners, pharmacists, optometrists, registered nurses, psychologists, psychiatrists, LCSW, MFT, and radiologic/laboratory technicians. • Coordinate with the QA Manager/Chair to prepare and submit incident reports, implement corrective actions as necessary, and on all risk management activities related to the provision of clinical care. • Review and respond to patient complaints regarding medical care, provision of services, accessibility, and insurance/referral issues. Notify the AVC of potential risk matters. • Coordinate with the supervisors and managers and answer correspondence related to the medical care of students or staff, including reports to public health and other agencies. • Public Health Response and Communicable Disease Management: • Contribute to Campus protocols, supervise clinical response teams; and provide guidance to pandemic nurses, residence staff, and dining. Cover night and weekend concerns cases, where applicable, and act as Medical Consultant to Child Care, CHES, EH&S, Athletics, and Workers Comp, especially regarding pandemic cases and exposures. • Supervise and provide consultation to lab and providers on the best options for lab tests. Add and remove Quest and in-house lab tests based on the latest data. • Conduct Office of Health and Human Services (OHSS) OHSS Assessments: review and approve clearances for animal workers. • Provide leadership for the integrated care of students in need of behavioral health services.
25% - Clinic supervision
• Oversee all medical care provided by SHS physicians, Nurse Practitioners, and Physician Assistants, either through direct or delegated supervision. Indirectly supervise all other staff involved in the delivery of medical care to students. • Encourage and train SHS staff in the continuous development of customer service orientation and focus on the provision of high-quality, cost-effective, and accessible medical care for the students of UCSC. • Recruit, screen applications, interview candidates, and select medical staff in accordance with State and Federal laws, university personnel policies, affirmative action goals, and SHS policies and procedures. • Support UCSC's Principles of Community and Equal Opportunity/Affirmative Action programs as they apply to medical staff recruitment, selection, and administration. • Train and assign work to new and continuing employees. Routinely assess staff capabilities and workload, monitoring productivity and redistributing work when necessary. Identify areas that need backup support. • Independently provide supervision and conduct performance evaluations. Clearly communicate job expectations, and monitor performance and progress. Provide guidance on performance standards and University procedures. Determine what discipline should be imposed for subordinates, with authority to apply such, and/or recommend the same to higher level management. Contribute to developing and presenting positions for collective bargaining. • Provide leadership for and support clinician continuing education and professional development for medical staff.
25% - Direct Care
• Provide general and consultative medical care to students, consisting of diagnosis and treatment of acute and chronic illness or injury. • Establish and record medical history and exam, assessment, treatment, and prognosis in an electronic medical record system. • Order and interpret lab tests, x-rays, and other diagnostic studies. • Assume responsibility for assigned patients until care is transferred. Consult with and provide referrals to specialists as necessary. • Perform minor procedures, such as laceration repair, incision and drainage, removal of foreign bodies, toenail surgeries, and excision or biopsy of minor lesions. • Provide care in medical emergencies, including CPR, and administration of medications. • Actively promote disease prevention and health promotion activities, including patient education activities on wellness, sexually transmitted diseases, mental health, and substance abuse. • Maintain confidentiality of patients, students, and staff.
REQUIRED QUALIFICATIONS
• Graduation from a class A accredited school of medicine with the degree of Medical Doctor (MD) or Graduation from a class A accredited school of osteopathy with the degree of Doctor of Osteopathy (DO) • Must be Licensed MD or DO in State of California in good standing; See Special Conditions of Employment for further requirements. • At least 5 years clinical experience in an ambulatory care clinic or similar practice, urgent care or private practice. • Demonstrated management experience in a large complex healthcare facility with proven ability to analyze, interpret and apply management principles, practices and techniques in the conduct of business. • Thorough knowledge of administration of ambulatory healthcare, psychological counseling and student service facilities. Knowledge of management theory and practice in complex healthcare organizations. • Leadership, supervisory and consensus building skills with the knowledge to act within University regulations and in the best interest of the unit. Proven ability to manage crisis situations and effectively facilitate and resolve interpersonal conflicts. Demonstrated skill in problem solving and mediation among competing influences. • Demonstrated knowledge and skill in supervision and organizational management. Skill in recruitment, selection, evaluation, delegation, development, motivation, reward and discipline. • Well-developed and proven skill to develop relationships, interact and communicate with diverse groups of people, using tact, sound judgment, diplomacy and flexibility. Skill to communicate effectively with students, staff, medical providers, faculty, visitors, parents and external contacts. Skill to create and present informational or training programs for medical providers, staff, students or other groups. • Demonstrated ability to approach complex problems, such as scarce resources, creatively and with innovation, proposing and implementing solutions that satisfy diverse needs and demands of individuals and/or units. Ability to independently make decisions and initiate actions. Ability to exercise sound professional judgment. • Ability to develop realistic goals and objectives and determine priorities among many competing demands. Ability to systematically break multidimensional problems or processes into component parts and to use analytical techniques to identify solutions. Ability and willingness to develop, and work as part of a collaborative team to achieve common objectives. Skill to participate effectively on committee assignments • Demonstrated skill to practice emergency medicine, perform minor surgery, and wound care. Skill to provide consultation to health care providers. Skill to serve a large volume of patients rapidly and effectively by appointment or on a walk-in basis within set time limits. Demonstrated skill to record in an orderly and logical manner the history, exam, assessment, treatment plan, patient education, and other information related to patient care in the Electronic Medical Record (EMR) system. Demonstrated ability to maintain confidentiality. • Working knowledge of public and preventive health principles and practices. Knowledge of private and group medical practice; federal and state laws regarding medical records, student information management, right to privacy and confidentiality (including HIPAA and FERPA) and CLIA requirements as stipulated in Federal and California Laws. Knowledge of health insurance benefit structures and claim procedures. • Demonstrated skill in the use of word processing, spreadsheet, database, email, medical information and web software. Intermediate or advanced skill in use of (some or all) MS Excel, Word, Outlook, Internet Explorer, and electronic medical records systems.
PREFERRED QUALIFICATIONS
• At least 3 years administrative experience including direct supervision and personnel management. • Experience supervising staff and making personnel decisions in a collective bargaining environment. • Knowledge of community resources and public health requirements of the county of Santa Cruz and the State of California. • Board Certification in Family Medicine (See Special Conditions of Employment for additional information on licensure and board certification requirements) • Knowledge of age-specific health education goals and strategies, including both preventive and emergency interventions. • Prior experience providing and/or administering health care and services on a university campus. • Proven knowledge of good laboratory practices and applicable CLIA regulations for maintaining a safe and healthy laboratory work environment. • Demonstrated understanding of quality and proficiency standards for in house laboratory tests resulting in accurate and reliable patient test results. • Proven knowledge for control of quality, radiation safety, and technical aspects of all X-ray examinations and procedures. • Strong understanding of the Environmental Health and Safety (EH&S) requirements for laboratory and medical X-ray safety and a working knowledge of the rules and procedures regulating these requirements.
SPECIAL CONDITIONS OF EMPLOYMENT
• Must be Licensed MD or DO in State of California in good standing • Current valid federal controlled substance registration (DEA certificate) • BLS Certified or the ability to become BLS certified within 6 months of hire (unit will sponsor such training) • Must be Board Certified in Primary Care Specialty, Family Medicine, Internal Medicine, Pediatrics, or Emergency Medicine • Graduate of an accredited medical or osteopathic school. • Must possess a current CPR certificate. • Selected candidate will be required to successfully complete a pre-hire criminal history background check and a pre-hire credentialing check. • Selected candidate will be required to take a TB test within 60 days of hire. • Complete HIPAA (Health Insurance Portability and Accessibility) training within 30 days of hire • Selected candidate will be required to complete training within established time frames as directed including UC compliance training. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement. Ability to work occasional evenings and weekends as directed. Ability to respond to emergencies after hours as necessary. • Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to wear proper safety attire (long pants, closed-toe shoes, etc.) and personal protective equipment common in a laboratory setting. • Ability to read signs and follow directions on labels that are written in English as well as ability to read and understand Material Safety Data Sheet (MSDS) and the proper use of chemical compounds. • Ability to maintain appearance and conduct suitable for working in a professional setting. • Must comply with current care workers as defined by state and federal regulatory agencies; current health safety requirements to be discussed during interview. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5483561
Full Time
Director of Medical Services
JOB POSTING
Update as of 8/7/2024: The salary range for the Director of Medical Services has increased to $310,000-$385,000/annually. Salary commensurate with skills, qualifications and experience.
Student Health Services is hiring our new Director of Medical Services! Come to Santa Cruz, California, and join a team of dedicated health care professionals serving students at the University of California Santa Cruz. Provide clinical service and leadership in a beautiful redwood forest surrounded by ocean views, wildlife and fresh air.
Our Medical Director will be a licensed physician who is passionate about and committed to serving the medical needs of a diverse college student population by providing direct service and leading a team of well experienced clinicians ensuring the highest quality of medical care for students.
If desired, opportunities available for this position include:
• Both on campus and remote work • Relocation Expense reimbursement, when eligibility guidelines are met
UC Santa Cruz staff have access to comprehensive benefits packages. Here is sample of benefits:
• Medical, Dental & Vision Care Insurance Plans • UC Retirement Plan • Group Term Life Insurance • Legal Insurance • Pet Insurance • 13 Paid Holidays plus accrued vacation and sick leave
For more information on the comprehensive benefits package offered by the university
visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Thank you for your interest in UC Santa Cruz.
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website.
• https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html
INITIAL REVIEW DATE (IRD)
Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html.
The IRD for this job is: 08-28-2024
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
UC Santa Cruz (UCSC) Student Health Services (SHS) is a full-service medical facility offering clinical, educational, and psychological support to UCSC students. SHS is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university’s diverse campus communities, through equitable access and culturally competent, high-quality programs and services.
The Primary Care Program includes primary care and same-day care, with the support of on-site radiology, a COLA-accredited clinical laboratory, and a campus pharmacy. Counseling and Psychological Services (CAPS) supports UCSC students to maintain or improve their general well-being by providing a broad range of counseling, psychiatric services, consultation, and outreach services and programs.
Other departments include Student Health Outreach and Promotion (SHOP), home of the Condom Co-op; CARE (Campus Advocacy, Resources, and Empowerment) the advocacy and prevention education office that supports survivors of sexual assault, stalking, and dating/domestic violence; and Student Insurance Programs.
Student Health Services employs approximately 150 staff including physicians, psychiatrists, case managers, lab scientists, pharmacists, nurses, radiologists, and many other clinical and administrative staff. Student Health and Wellness welcomes staff with interest and experience in working with students with a wide range of ethnic, cultural, and gender identities.
More information can be found at: https://healthcenter.ucsc.edu
JOB SUMMARY
Under the general direction of the Associate Vice Chancellor/Executive Director of Student Health and Wellness Chief Well Being Officer, the Director of Medical Services (Medical Director) has primary responsibility for medical care at UCSC Student Health Services. As the senior clinical leader and member of the senior administrative staff, the Director of Medical Services promotes and assures quality clinical services across the student health facility and provides strategic direction. The Director of Medical Services plans, develops, coordinates, and assesses the health service.
In addition to medical services, the Director provides senior strategic leadership in the design, development, implementation, coordination, assessment, and continuous improvement of health-related programs and services for students. This includes collaborative efforts of medical, psychological, and psychiatric services, providing health leadership on known and emerging issues relevant to the health, safety, and well-being of students. The Director of Medical Services also spends a portion of their time providing direct clinical care to patients.
As Director of Medical Services, this position provides consultative support and supervision for the clinical staff, leadership in developing and implementing clinical policies and procedures, and is a member of the Student Health Services management team. The Director oversees all medical care provided by SHS physicians, Nurse Practitioners, and Physician Assistants, either through direct or delegated supervision, and indirectly supervises all other staff involved in the delivery of medical care to students. The Director directly oversees the Associate Medical Director (NP/PA Supervisor) Clinic Director (Nurse Supervisor), Lab Director, Dietician, and X-Ray operations.
APPOINTMENT INFORMATION
Budgeted Salary: $310,000-$385,000/annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
• Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 000587 (PHYSCN SHS MGR 2) Grade 31
Travel: Never or Rarely
JOB DUTIES
25% - Leadership and Management
• Provide overall leadership for medical practice, clinical quality improvement, delivery of clinical services, and continuing medical and professional education for providers at Student Health Services (SHS). • Provide high-quality, cost-effective, and accessible primary care, specialty care, ancillary services, and medical/pharmaceutical products to the student campus community through an appropriate combination of services and expertise, off-campus consultation and specialty care, insurance contracts, and income-generating operations. • Direct and oversee clinical services at Student Health Services: Provide oversight and medical consultation to all SHS physicians, physician assistants, nurse practitioners, nurses, ancillary services, or other clinical support staff involved in direct patient care. • Provide medical consultation and review for laboratory, radiology, pharmacy, travel clinic, nutrition, health education, optometry, and insurance. Provide ongoing analysis and monitoring of patient scheduling systems to ensure patient needs are met. • Set and interpret goals, directions, policies and procedures, and operational processes, as well as assess interactions of all areas/departments within SHS in the provision of quality medical services. • Plan for potential crises and ensure business continuity in the event of building or system disruptions or a pandemic event. • Confer with other campus departments, medical groups, and the Santa Cruz County Public Health Department on the health care needs of students or public health issues. • Maintain contact with other student health directors in and outside of the UC system and the Office of the President, regarding student health care issues. Serve as needed on campus-wide and system-wide committees, and represent UCSC on initiatives and efforts related to oversight of Student Health Centers at the Office of the President. Collaborate closely with other members of the Student Health Services cluster to ensure seamless delivery of services to students. • Participate in UC statewide SHS Directors meetings and projects to ensure appropriate program assessment, benchmarking, communications with UCOP, and sharing of best practices. • Provide oversight for the on-campus Student Health Services Insurance plans and referral processes. • Ensure compliance with state and federal regulations to maintain state licensures for the pharmacy, clinical laboratory, and x-ray. • Collaborate with the other directors to maintain accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC) or other nationally recognized accrediting agencies for purposes of ensuring the quality of care that meets recognized standards in the medical community. • Participate as a colleague with all members of the senior management team for joint management decisions, and provide medical leadership for management team decisions and program priorities. • Maintain a positive working relationship with the campus staff and campus community. Demonstrate behavioral standards expected of medical professionals and customer service staff, and lead by example. Serve as a role model and perform effectively in a service environment.
25% - Program Management
Program Development:
• Direct program development including active participation in and support of campus wellness initiatives, evaluation of existing services, and their modification or addition designed to maximize the well-being of students attending UCSC. • Oversee provision of primary medical care and patient education to promote self-care and develop knowledgeable healthcare consumers through a wide range of health-related education and outreach activities. Establish benchmarks for evaluating the status of student health and trends. Conduct assessments and studies to evaluate services, service needs, and the status of student health. • Coordinate with the AVC for Student Health and Wellness, Directors of SHOP (Student Health Outreach and Prevention), CAPS (Counseling and Psychological Services), Psychiatry, and CARE (Advocate Office for Sexual and Gender-Based Violence and Sexual Misconduct) on policy and program issues to provide integrated, comprehensive patient care services. Specifically, collaborate with SHOP to provide integrated services in areas such as sleep, nutrition and healthy eating, sexual health, and screening for alcohol and other substance abuse; CAPS, Psychiatry, and Case Management to provide integrated services for patients; and with CARE to support and improve the care for students utilizing their services.
Clinical Quality Improvement:
• Direct the Quality Assurance (QA) Program, including the Risk Management Program, utilization review, case management, peer review, trend reports, and staff education. • Provide leadership to the senior management team regarding quality improvement opportunities, medical service improvements, patient accessibility to services, and emerging health trends. • In collaboration with the Quality Assurance Manager, perform independent clinical audits, oversee and participate in activities of the Quality Assurance, Peer Review Committees, and benchmarking studies with other UC student health centers to ensure delivery of high-quality medical care at Student Health Services (SHS). • Participate on the credentialing committee responsible for credentialing and privileging of all licensed health care providers at SHS, including physicians, physician assistants, nurse practitioners, pharmacists, optometrists, registered nurses, psychologists, psychiatrists, LCSW, MFT, and radiologic/laboratory technicians. • Coordinate with the QA Manager/Chair to prepare and submit incident reports, implement corrective actions as necessary, and on all risk management activities related to the provision of clinical care. • Review and respond to patient complaints regarding medical care, provision of services, accessibility, and insurance/referral issues. Notify the AVC of potential risk matters. • Coordinate with the supervisors and managers and answer correspondence related to the medical care of students or staff, including reports to public health and other agencies. • Public Health Response and Communicable Disease Management: • Contribute to Campus protocols, supervise clinical response teams; and provide guidance to pandemic nurses, residence staff, and dining. Cover night and weekend concerns cases, where applicable, and act as Medical Consultant to Child Care, CHES, EH&S, Athletics, and Workers Comp, especially regarding pandemic cases and exposures. • Supervise and provide consultation to lab and providers on the best options for lab tests. Add and remove Quest and in-house lab tests based on the latest data. • Conduct Office of Health and Human Services (OHSS) OHSS Assessments: review and approve clearances for animal workers. • Provide leadership for the integrated care of students in need of behavioral health services.
25% - Clinic supervision
• Oversee all medical care provided by SHS physicians, Nurse Practitioners, and Physician Assistants, either through direct or delegated supervision. Indirectly supervise all other staff involved in the delivery of medical care to students. • Encourage and train SHS staff in the continuous development of customer service orientation and focus on the provision of high-quality, cost-effective, and accessible medical care for the students of UCSC. • Recruit, screen applications, interview candidates, and select medical staff in accordance with State and Federal laws, university personnel policies, affirmative action goals, and SHS policies and procedures. • Support UCSC's Principles of Community and Equal Opportunity/Affirmative Action programs as they apply to medical staff recruitment, selection, and administration. • Train and assign work to new and continuing employees. Routinely assess staff capabilities and workload, monitoring productivity and redistributing work when necessary. Identify areas that need backup support. • Independently provide supervision and conduct performance evaluations. Clearly communicate job expectations, and monitor performance and progress. Provide guidance on performance standards and University procedures. Determine what discipline should be imposed for subordinates, with authority to apply such, and/or recommend the same to higher level management. Contribute to developing and presenting positions for collective bargaining. • Provide leadership for and support clinician continuing education and professional development for medical staff.
25% - Direct Care
• Provide general and consultative medical care to students, consisting of diagnosis and treatment of acute and chronic illness or injury. • Establish and record medical history and exam, assessment, treatment, and prognosis in an electronic medical record system. • Order and interpret lab tests, x-rays, and other diagnostic studies. • Assume responsibility for assigned patients until care is transferred. Consult with and provide referrals to specialists as necessary. • Perform minor procedures, such as laceration repair, incision and drainage, removal of foreign bodies, toenail surgeries, and excision or biopsy of minor lesions. • Provide care in medical emergencies, including CPR, and administration of medications. • Actively promote disease prevention and health promotion activities, including patient education activities on wellness, sexually transmitted diseases, mental health, and substance abuse. • Maintain confidentiality of patients, students, and staff.
REQUIRED QUALIFICATIONS
• Graduation from a class A accredited school of medicine with the degree of Medical Doctor (MD) or Graduation from a class A accredited school of osteopathy with the degree of Doctor of Osteopathy (DO) • Must be Licensed MD or DO in State of California in good standing; See Special Conditions of Employment for further requirements. • At least 5 years clinical experience in an ambulatory care clinic or similar practice, urgent care or private practice. • Demonstrated management experience in a large complex healthcare facility with proven ability to analyze, interpret and apply management principles, practices and techniques in the conduct of business. • Thorough knowledge of administration of ambulatory healthcare, psychological counseling and student service facilities. Knowledge of management theory and practice in complex healthcare organizations. • Leadership, supervisory and consensus building skills with the knowledge to act within University regulations and in the best interest of the unit. Proven ability to manage crisis situations and effectively facilitate and resolve interpersonal conflicts. Demonstrated skill in problem solving and mediation among competing influences. • Demonstrated knowledge and skill in supervision and organizational management. Skill in recruitment, selection, evaluation, delegation, development, motivation, reward and discipline. • Well-developed and proven skill to develop relationships, interact and communicate with diverse groups of people, using tact, sound judgment, diplomacy and flexibility. Skill to communicate effectively with students, staff, medical providers, faculty, visitors, parents and external contacts. Skill to create and present informational or training programs for medical providers, staff, students or other groups. • Demonstrated ability to approach complex problems, such as scarce resources, creatively and with innovation, proposing and implementing solutions that satisfy diverse needs and demands of individuals and/or units. Ability to independently make decisions and initiate actions. Ability to exercise sound professional judgment. • Ability to develop realistic goals and objectives and determine priorities among many competing demands. Ability to systematically break multidimensional problems or processes into component parts and to use analytical techniques to identify solutions. Ability and willingness to develop, and work as part of a collaborative team to achieve common objectives. Skill to participate effectively on committee assignments • Demonstrated skill to practice emergency medicine, perform minor surgery, and wound care. Skill to provide consultation to health care providers. Skill to serve a large volume of patients rapidly and effectively by appointment or on a walk-in basis within set time limits. Demonstrated skill to record in an orderly and logical manner the history, exam, assessment, treatment plan, patient education, and other information related to patient care in the Electronic Medical Record (EMR) system. Demonstrated ability to maintain confidentiality. • Working knowledge of public and preventive health principles and practices. Knowledge of private and group medical practice; federal and state laws regarding medical records, student information management, right to privacy and confidentiality (including HIPAA and FERPA) and CLIA requirements as stipulated in Federal and California Laws. Knowledge of health insurance benefit structures and claim procedures. • Demonstrated skill in the use of word processing, spreadsheet, database, email, medical information and web software. Intermediate or advanced skill in use of (some or all) MS Excel, Word, Outlook, Internet Explorer, and electronic medical records systems.
PREFERRED QUALIFICATIONS
• At least 3 years administrative experience including direct supervision and personnel management. • Experience supervising staff and making personnel decisions in a collective bargaining environment. • Knowledge of community resources and public health requirements of the county of Santa Cruz and the State of California. • Board Certification in Family Medicine (See Special Conditions of Employment for additional information on licensure and board certification requirements) • Knowledge of age-specific health education goals and strategies, including both preventive and emergency interventions. • Prior experience providing and/or administering health care and services on a university campus. • Proven knowledge of good laboratory practices and applicable CLIA regulations for maintaining a safe and healthy laboratory work environment. • Demonstrated understanding of quality and proficiency standards for in house laboratory tests resulting in accurate and reliable patient test results. • Proven knowledge for control of quality, radiation safety, and technical aspects of all X-ray examinations and procedures. • Strong understanding of the Environmental Health and Safety (EH&S) requirements for laboratory and medical X-ray safety and a working knowledge of the rules and procedures regulating these requirements.
SPECIAL CONDITIONS OF EMPLOYMENT
• Must be Licensed MD or DO in State of California in good standing • Current valid federal controlled substance registration (DEA certificate) • BLS Certified or the ability to become BLS certified within 6 months of hire (unit will sponsor such training) • Must be Board Certified in Primary Care Specialty, Family Medicine, Internal Medicine, Pediatrics, or Emergency Medicine • Graduate of an accredited medical or osteopathic school. • Must possess a current CPR certificate. • Selected candidate will be required to successfully complete a pre-hire criminal history background check and a pre-hire credentialing check. • Selected candidate will be required to take a TB test within 60 days of hire. • Complete HIPAA (Health Insurance Portability and Accessibility) training within 30 days of hire • Selected candidate will be required to complete training within established time frames as directed including UC compliance training. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement. Ability to work occasional evenings and weekends as directed. Ability to respond to emergencies after hours as necessary. • Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to wear proper safety attire (long pants, closed-toe shoes, etc.) and personal protective equipment common in a laboratory setting. • Ability to read signs and follow directions on labels that are written in English as well as ability to read and understand Material Safety Data Sheet (MSDS) and the proper use of chemical compounds. • Ability to maintain appearance and conduct suitable for working in a professional setting. • Must comply with current care workers as defined by state and federal regulatory agencies; current health safety requirements to be discussed during interview. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5483561
City of Portland
Portland, OR, USA
9-1-1 Emergency Communications Dispatcher Trainee
City of Portland
Salary: $31.95 - $38.96 Hourly
Job Type: Regular
Job Number: 2024-00709
Location: 9911 SE Bush St. Portland, OR
Bureau: Bureau of Emergency Communications
Closing: 8/19/2024 11:59 PM Pacific
The Position
Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees.Union Representation: This classification is represented by Portland Police Association (PPA). To view this labor agreement, please click https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to provide answers to the Supplemental Questions. Position Summary:Bring your enthusiasm for serving the community to the Bureau of Emergency Communications (BOEC) as an Emergency Communications Dispatcher Trainee (EC Dispatcher Trainee). EC Dispatcher Trainees receive paid training that will provide you with the skills needed to answer 9-1-1/non-emergency calls and dispatch police, fire, medical and mental health responders. No previous experience is expected nor required. The work of 9-1-1 is fast-paced and rewarding but often performed under stressful demands for speed and accuracy. We routinely assess our employees' work, providing feedback and training to ensure that we are delivering quality service to the public and to our partner agencies. If you have previous experience working in this position at a 9-1-1 center within the last year, please apply https://www.governmentjobs.com/careers/portlandor/jobs/4571285/lateral-9-1-1-emergency-communications-dispatcher-trainee?keywords=911&pagetype=jobOpportunitiesJobs. Our full-time paid training program includes:
• Classroom learning with hands-on computer training • Simulation exercises, study, and practice time • Assigned experienced coaches to guide you while taking live calls and dispatching responders • Daily performance feedback to track your progress
To be successful in the program, you must demonstrate critical thinking skills during quickly changing situations; an ability to use required computer, radio and phone systems; and the skill to communicate with the public and responders in emergency situations.
Training Pay ScaleStarting Pay$31.9512 Months$35.2318 Months$36.98Training Completion$38.96 Emergency Communications Dispatch Trainees who successfully complete training will promote to Senior Dispatchers.
Please note: We are hiring for two upcoming training academies! Each academy can accommodate 16 trainees. #timeline -------------------------------------------------------------------------------------------------------------------Virtual & In-Person Meet & Greet OpportunitiesWe are offering multiple informational sessions! Please note: Informational sessions are not required but are a great opportunity to learn more about the position and ask questions.
Wednesday, July 31, 2024 6:00 PM-7:00 PM - Join Zoom Meeting https://us06web.zoom.us/j/88069129561
Thursday, August 8, 2024, from 12:00 PM-1:00 PM - Join Zoom Meeting https://us06web.zoom.us/j/88069129561 Tuesday, August 13, 2024 from 6PM-7PM In-Person at the Hollywood Library 4040 NE Tillamook St, Portland, OR 97212------------------------------------------------------------------------------------------------------------------- Contact Information: Tamela Ressler, Senior Recruiter Bureau of Human Resources mailto:Tamela.Ressler@portlandoregon.gov
To Qualify
Applicants must provide details in their supplemental question responses that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications:
• Possess a high school diploma or equivalent. • Candidates must be at least 18 years old at time of hire. • Type 40 Net Words Per Minute (wpm) with 90% accuracy. • Meet all the requirements indicated in the supplemental questions. Applicants must also possess: • Ability to pass a background investigation through the Criminal Justice Information Services System.
The Recruitment Process
The recruitment process will consist of of the following steps: Step 1: Application: When you submit your application, please provide thorough and complete answers to the essay questions listed on the application. We use these supplemental questions, instead of a resume or cover letter, to get to know you. The answers you provide will be evaluated in the interview process. Therefore, please take your time to provide a thorough answer.
Step 2: Typing Test: Those who pass the minimum qualifications mentioned above will be emailed a link and instructions to complete a typing test. We use an online program, Typing Test Pro, which sends us the results automatically. To pass, you must have a typing speed of at least 40 words per minute with 90% accuracy. You will get four (4) chances to pass.
Step 3: CritiCall Test: Those who pass the typing test will be emailed a testing link and instructions to complete the CritiCall test. This is an online test where we look for underlying skills and abilities important for the work. The test involves components such as multitasking, memorization, and reading comprehension. Step 4: Eligible List Survey: Those who pass the CritiCall test will be placed on an equally ranked Eligible List. You will receive a link to a survey where you will be able to indicate interest in one of two acadmies. While we will do our best to accommodate everyone's first choice, please note that selection will be determined through a random lottery process if interest exceeds available interview spots. This process is not based on qualifications or test scores, ensuring that every candidate has an equal chance of being selected for their preferred academy. Please see below for tentative interview timelines for each academy. You will be notified of the academy selection lottery outcome after the survey deadline. Step 5: Pass/Fail Oral Interviews: Everyone who passes the CritiCall test will have a chance to meet with an interview panel which includes an emergency communications dispatcher and a supervisor. We conduct two (2) rounds of interviews. During the first interview, questions will be provided 30 minutes prior to the interview itself. Most people who interview for this job have no experience with 9-1-1. The second interview is an opportunity for our training manager and training supervisor to learn more about you. Step 6: Conditional Offer & Background Checks: All candidates who pass first and second interviews are given a conditional offer. The final offer of employment is based on passing a background/reference check, a psychological assessment, a drug screening and vision/hearing tests. Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
http://www.bit.ly/howtoapplyclasshttp://www.bit.ly/howtoapplyclassAn Equal Opportunity/Affirmative Action Employer
Return#top
To apply, please visit https://apptrkr.com/5476853
Full Time
9-1-1 Emergency Communications Dispatcher Trainee
City of Portland
Salary: $31.95 - $38.96 Hourly
Job Type: Regular
Job Number: 2024-00709
Location: 9911 SE Bush St. Portland, OR
Bureau: Bureau of Emergency Communications
Closing: 8/19/2024 11:59 PM Pacific
The Position
Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for Are you ready for work that is both challenging and meaningful? Join the dynamic environment of a 9-1-1 call center and contribute to the community safety of the Portland metro area! Job Appointment: Full-Time.Schedule/Work Environment: Experienced employees are required to work independently with minimal supervision and may assist in training new employees. Typical schedules for experienced employees are four 10-hour work days. The ability to work any shift, on any day of the week, and to work overtime is an essential function of the job. Employees are not required to report to work on their days off.Work Location: Employees report to 9911 SE Bush St, Portland, Or 97266. This position cannot be filled in a remote status. Benefits:Please check our benefits tab for an overview of benefits for this position.Language Pay Premium Eligible: This position is or may be eligible for https://www.portland.gov/bhr/class-comp/language-pay-differential-overview for qualifying employees.Union Representation: This classification is represented by Portland Police Association (PPA). To view this labor agreement, please click https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements.Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to provide answers to the Supplemental Questions. Position Summary:Bring your enthusiasm for serving the community to the Bureau of Emergency Communications (BOEC) as an Emergency Communications Dispatcher Trainee (EC Dispatcher Trainee). EC Dispatcher Trainees receive paid training that will provide you with the skills needed to answer 9-1-1/non-emergency calls and dispatch police, fire, medical and mental health responders. No previous experience is expected nor required. The work of 9-1-1 is fast-paced and rewarding but often performed under stressful demands for speed and accuracy. We routinely assess our employees' work, providing feedback and training to ensure that we are delivering quality service to the public and to our partner agencies. If you have previous experience working in this position at a 9-1-1 center within the last year, please apply https://www.governmentjobs.com/careers/portlandor/jobs/4571285/lateral-9-1-1-emergency-communications-dispatcher-trainee?keywords=911&pagetype=jobOpportunitiesJobs. Our full-time paid training program includes:
• Classroom learning with hands-on computer training • Simulation exercises, study, and practice time • Assigned experienced coaches to guide you while taking live calls and dispatching responders • Daily performance feedback to track your progress
To be successful in the program, you must demonstrate critical thinking skills during quickly changing situations; an ability to use required computer, radio and phone systems; and the skill to communicate with the public and responders in emergency situations.
Training Pay ScaleStarting Pay$31.9512 Months$35.2318 Months$36.98Training Completion$38.96 Emergency Communications Dispatch Trainees who successfully complete training will promote to Senior Dispatchers.
Please note: We are hiring for two upcoming training academies! Each academy can accommodate 16 trainees. #timeline -------------------------------------------------------------------------------------------------------------------Virtual & In-Person Meet & Greet OpportunitiesWe are offering multiple informational sessions! Please note: Informational sessions are not required but are a great opportunity to learn more about the position and ask questions.
Wednesday, July 31, 2024 6:00 PM-7:00 PM - Join Zoom Meeting https://us06web.zoom.us/j/88069129561
Thursday, August 8, 2024, from 12:00 PM-1:00 PM - Join Zoom Meeting https://us06web.zoom.us/j/88069129561 Tuesday, August 13, 2024 from 6PM-7PM In-Person at the Hollywood Library 4040 NE Tillamook St, Portland, OR 97212------------------------------------------------------------------------------------------------------------------- Contact Information: Tamela Ressler, Senior Recruiter Bureau of Human Resources mailto:Tamela.Ressler@portlandoregon.gov
To Qualify
Applicants must provide details in their supplemental question responses that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications:
• Possess a high school diploma or equivalent. • Candidates must be at least 18 years old at time of hire. • Type 40 Net Words Per Minute (wpm) with 90% accuracy. • Meet all the requirements indicated in the supplemental questions. Applicants must also possess: • Ability to pass a background investigation through the Criminal Justice Information Services System.
The Recruitment Process
The recruitment process will consist of of the following steps: Step 1: Application: When you submit your application, please provide thorough and complete answers to the essay questions listed on the application. We use these supplemental questions, instead of a resume or cover letter, to get to know you. The answers you provide will be evaluated in the interview process. Therefore, please take your time to provide a thorough answer.
Step 2: Typing Test: Those who pass the minimum qualifications mentioned above will be emailed a link and instructions to complete a typing test. We use an online program, Typing Test Pro, which sends us the results automatically. To pass, you must have a typing speed of at least 40 words per minute with 90% accuracy. You will get four (4) chances to pass.
Step 3: CritiCall Test: Those who pass the typing test will be emailed a testing link and instructions to complete the CritiCall test. This is an online test where we look for underlying skills and abilities important for the work. The test involves components such as multitasking, memorization, and reading comprehension. Step 4: Eligible List Survey: Those who pass the CritiCall test will be placed on an equally ranked Eligible List. You will receive a link to a survey where you will be able to indicate interest in one of two acadmies. While we will do our best to accommodate everyone's first choice, please note that selection will be determined through a random lottery process if interest exceeds available interview spots. This process is not based on qualifications or test scores, ensuring that every candidate has an equal chance of being selected for their preferred academy. Please see below for tentative interview timelines for each academy. You will be notified of the academy selection lottery outcome after the survey deadline. Step 5: Pass/Fail Oral Interviews: Everyone who passes the CritiCall test will have a chance to meet with an interview panel which includes an emergency communications dispatcher and a supervisor. We conduct two (2) rounds of interviews. During the first interview, questions will be provided 30 minutes prior to the interview itself. Most people who interview for this job have no experience with 9-1-1. The second interview is an opportunity for our training manager and training supervisor to learn more about you. Step 6: Conditional Offer & Background Checks: All candidates who pass first and second interviews are given a conditional offer. The final offer of employment is based on passing a background/reference check, a psychological assessment, a drug screening and vision/hearing tests. Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
Recruitment Activity Schedule
• Recruitment Opens: July 29, 2024 • Recruitment Closes: August 19, 2024 • Typing Test: August 21 - 27, 2024 • CritiCall Test: September 3 - 9, 2024 • Eligible List Established/Notices Sent: Week of September 16, 2024 • Eligible List Survey: Week of September 16, 2024
1st Academy Selection Timeline: • 1st Interview: September 22 - October 4, 2024 • 2nd Interview: October 14-18, 2024 • Backgrounds begins: October 28, 2024 • Backgrounds completed by: December 30, 2024 • Psychological Assessments: Week of January 21, 2025 • Start Date: February 27, 2025
2nd Academy Selection Timeline: • 1st Interview: October 28- November 1, 2024 • 2nd Interview: November 12 - November 15, 2024 • Backgrounds begins: December 2, 2024 • Backgrounds completed by: February 14, 2025 • Psychological Assessments: Week of March 10, 2025 • Start Date: June 5, 2025
*Timeline is approximate and subject to change without notice**
Application Instructions Applicants must submit responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: • Your responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. • Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for this position. • If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to this position.
All completed applications for this position must be submitted no later than the closing date and time of this recruitment. E-mailed and/or faxed applications will not be accepted.
Additional Information
https://www.portland.gov/bhr/career-center/recruitment-policy for additional information regarding the following:
• City of Portland Core Values • Recruitment Process - Work Status • Equal Employment Opportunity • Veteran Preference • ADA, Pregnancy, and Religious Accommodations
http://www.bit.ly/howtoapplyclasshttp://www.bit.ly/howtoapplyclassAn Equal Opportunity/Affirmative Action Employer
Return#top
To apply, please visit https://apptrkr.com/5476853
Oregon Department of Energy
Salem, OR, USA
This recruitment is open until filled, and the first review of applications will occur on June 17, 2024. At that point, the job posting may be closed or extended.
WORKING AT THE OREGON DEPARTMENT OF ENERGY
At the Oregon Department of Energy, we're helping shape the state's energy future. Our team is dedicated to keeping Oregon on the leading edge of renewable energy and efficiency while supporting energy innovation, investment, equity, and resilience. From helping Oregonians save energy at home; to overseeing the state's interests in the world's largest environmental cleanup at the Hanford nuclear site in Washington, our work is challenging, rewarding, and diverse. We work with developers and communities on proposed energy facilities, with schools and manufacturers looking to save energy and money, and with other agencies and stakeholders on meeting the challenges of climate change. Oregon is one of the most energy-efficient states in the country, routinely landing near the top of annual national rankings. ODOE is committed to helping Oregon remain an energy leader, and that starts with hiring engaged team members ready to deliver for all Oregonians.
The Nuclear Safety and Emergency Preparedness Division protects the health and safety of Oregonians, protects our environment, and advances and supports secure and resilient communities. This is accomplished through six program areas: Energy Security, Emergency Fuels Preparedness and Response, Nuclear Safety and Radiological Emergency Preparedness, Hanford Nuclear Site Policy, Radioactive Waste Disposal Regulations, and Radioactive Material Transportation Safety. This position leads two primary programs, Energy Security and Emergency Fuels Preparedness and Response.
The Energy Security program is responsible for developing and implementing a statewide energy security plan that analyzes risks and threats to Oregon’s energy systems (electricity, natural gas, liquid fuels, and propane), and considers measures to mitigate those risks. The energy security plan is developed under both state and federal legislation. The energy security team works closely with Oregon Public Utility Commission staff, as well as utilities and energy providers, stakeholders, federal and local governments, and Tribal governments.
The Emergency Fuels Preparedness and Response program is the statewide Emergency Support Function fuels lead: trained ODOE staff respond to local, regional, or statewide emergencies by supporting coordinated response in collaboration with private fuel providers. The program manages and implements the Oregon Fuel Action Plan, which identifies scalable strategies and procedures for responding to all hazards that could trigger supply disruptions and distribution problems with potential impacts on public health and safety.
We encourage people from all backgrounds to apply for our positions and hope you will join us on our path to diversity, equity, and inclusion. We are an agency that embraces social equity through our values, strategic planning, and actions. Leaning into our equity priorities means we continually examine what we do, the impact we have, and our progress toward weaving social equity into who we are.
WHAT YOU WILL BE DOING
The primary purpose of the position is to guide, direct, and manage the development and implementation of a statewide Oregon Fuel Action Plan and Oregon Energy Security Plan, as well as represent the Governor’s Office and the agency in a variety of different policy and planning forums.
This position is designated as a critical position and therefore if selected the employee must be within 100 miles or within two hours driving distance of the central workplace during paid work hours.
This position is eligible for a hybrid remote work schedule. The work schedule is Monday - Friday from 8:00 am - 5:00 pm. The incumbent will be expected to work at the central workplace located at 550 Capitol St. NE in Salem, Oregon, at least eight times per year. This generally includes attendance at pre-scheduled in-person all-staff meetings. The position may also be required to work at the central workplace on a more frequent basis with advance notice, as needed.
For a complete listing of the duties and responsibilities for this position, please review the position description by clicking here .
WHAT’S IN IT FOR YOU
You will be a member of a diverse team built on collaboration and support.
We offer full medical, vision, and dental benefits with paid sick leave, vacation leave, personal leave, and 11 paid holidays a year.
This is a full-time, management service position.
WHAT WE ARE LOOKING FOR
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and five years of experience coordinating or administering a program.
-OR-
Any combination of experience or education equivalent to eight years of experience that typically supports the knowledge and skill requirements listed for the classification.
The most successful candidate will also have the following skills, experience, and background:
Understanding of the energy regulatory landscape and policy framework.
Experience in energy emergency management support functions and systems Including the ability to respond effectively to energy emergencies through robust and emergency response plans, coordination mechanisms, and rapid decision-making processes to minimize the impact of disruption and ensure resilience in the face of adverse events.
Experience supporting government or private sector with energy security planning and implementation, in the energy sector as a whole, or in a specific sector (electricity, liquid fuels, or natural gas).
Experience analyzing existing energy policies, identifying gaps or areas for improvement, and formulating recommendations for policy development or revision.
Experience developing and maintaining positive working relationships with federal, state, local, Tribal, and private sector partners to support and enhance agency programs by building consensus, fostering collaboration, and addressing diverse perspectives.
Experience in managing and overseeing the planning, development, training, and implementation of significant energy planning or energy emergency management programs.
Ability to analyze complex situations, assess potential impacts, identify essential partners, and make informed decisions or recommendations during potentially stressful situations.
Preference will be given to those with the following experience:
Experience with Emergency Support Function 12: Energy emergency response structure for disaster response and recovery.
Studies have shown that women, trans, non-binary, Black, Indigenous, and other People of Color are less likely to apply for positions unless they believe they meet all the desired attributes. We are most interested in finding the best candidate for the position. We strongly encourage candidates to apply, even those who might not believe they possess every one of the desired attributes. Applicants who most closely exhibit the desired attributes will be invited to continue in the application process.
HOW TO APPLY
Visit the State of Oregon Career Site by clicking this link: Energy Security Manager (Program Analyst 4).
A resume and cover letter are required for this job posting. Please attach both documents to the “My Experience” section under Resume/CV in the application.
Eligible veterans who meet the qualifications will be given veterans’ preference. For further information, please visit the following website: Veterans Resources . You may also call the Oregon Department of Veterans Affairs at 1-800-692-9666.
Answer all the supplemental questions.
GET NOTICED
Help your application rise to the top! Don’t forget to showcase your amazing skills and experience in your application package that make you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
Employment will be contingent upon passing a criminal background check.
The Oregon Department of Energy does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
QUESTIONS/NEED HELP?
If you have questions about the recruitment and selection process, or need assistance to participate in the application process, including an accommodation under the Americans with Disabilities Act, please contact Karlene Ashby, at karlene.ashby@energy.oregon.gov or call (971) 209-6209.
Candidates from diverse backgrounds are encouraged to apply.
THE OREGON DEPARTMENT OF ENERGY IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE BASED ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, ETHNICITY, GENDER, SEXUAL ORIENTATION, RELIGION, AGE, OR DISABILITY AND IS COMMITTED TO WORKPLACE DIVERSITY.
Full Time
This recruitment is open until filled, and the first review of applications will occur on June 17, 2024. At that point, the job posting may be closed or extended.
WORKING AT THE OREGON DEPARTMENT OF ENERGY
At the Oregon Department of Energy, we're helping shape the state's energy future. Our team is dedicated to keeping Oregon on the leading edge of renewable energy and efficiency while supporting energy innovation, investment, equity, and resilience. From helping Oregonians save energy at home; to overseeing the state's interests in the world's largest environmental cleanup at the Hanford nuclear site in Washington, our work is challenging, rewarding, and diverse. We work with developers and communities on proposed energy facilities, with schools and manufacturers looking to save energy and money, and with other agencies and stakeholders on meeting the challenges of climate change. Oregon is one of the most energy-efficient states in the country, routinely landing near the top of annual national rankings. ODOE is committed to helping Oregon remain an energy leader, and that starts with hiring engaged team members ready to deliver for all Oregonians.
The Nuclear Safety and Emergency Preparedness Division protects the health and safety of Oregonians, protects our environment, and advances and supports secure and resilient communities. This is accomplished through six program areas: Energy Security, Emergency Fuels Preparedness and Response, Nuclear Safety and Radiological Emergency Preparedness, Hanford Nuclear Site Policy, Radioactive Waste Disposal Regulations, and Radioactive Material Transportation Safety. This position leads two primary programs, Energy Security and Emergency Fuels Preparedness and Response.
The Energy Security program is responsible for developing and implementing a statewide energy security plan that analyzes risks and threats to Oregon’s energy systems (electricity, natural gas, liquid fuels, and propane), and considers measures to mitigate those risks. The energy security plan is developed under both state and federal legislation. The energy security team works closely with Oregon Public Utility Commission staff, as well as utilities and energy providers, stakeholders, federal and local governments, and Tribal governments.
The Emergency Fuels Preparedness and Response program is the statewide Emergency Support Function fuels lead: trained ODOE staff respond to local, regional, or statewide emergencies by supporting coordinated response in collaboration with private fuel providers. The program manages and implements the Oregon Fuel Action Plan, which identifies scalable strategies and procedures for responding to all hazards that could trigger supply disruptions and distribution problems with potential impacts on public health and safety.
We encourage people from all backgrounds to apply for our positions and hope you will join us on our path to diversity, equity, and inclusion. We are an agency that embraces social equity through our values, strategic planning, and actions. Leaning into our equity priorities means we continually examine what we do, the impact we have, and our progress toward weaving social equity into who we are.
WHAT YOU WILL BE DOING
The primary purpose of the position is to guide, direct, and manage the development and implementation of a statewide Oregon Fuel Action Plan and Oregon Energy Security Plan, as well as represent the Governor’s Office and the agency in a variety of different policy and planning forums.
This position is designated as a critical position and therefore if selected the employee must be within 100 miles or within two hours driving distance of the central workplace during paid work hours.
This position is eligible for a hybrid remote work schedule. The work schedule is Monday - Friday from 8:00 am - 5:00 pm. The incumbent will be expected to work at the central workplace located at 550 Capitol St. NE in Salem, Oregon, at least eight times per year. This generally includes attendance at pre-scheduled in-person all-staff meetings. The position may also be required to work at the central workplace on a more frequent basis with advance notice, as needed.
For a complete listing of the duties and responsibilities for this position, please review the position description by clicking here .
WHAT’S IN IT FOR YOU
You will be a member of a diverse team built on collaboration and support.
We offer full medical, vision, and dental benefits with paid sick leave, vacation leave, personal leave, and 11 paid holidays a year.
This is a full-time, management service position.
WHAT WE ARE LOOKING FOR
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and five years of experience coordinating or administering a program.
-OR-
Any combination of experience or education equivalent to eight years of experience that typically supports the knowledge and skill requirements listed for the classification.
The most successful candidate will also have the following skills, experience, and background:
Understanding of the energy regulatory landscape and policy framework.
Experience in energy emergency management support functions and systems Including the ability to respond effectively to energy emergencies through robust and emergency response plans, coordination mechanisms, and rapid decision-making processes to minimize the impact of disruption and ensure resilience in the face of adverse events.
Experience supporting government or private sector with energy security planning and implementation, in the energy sector as a whole, or in a specific sector (electricity, liquid fuels, or natural gas).
Experience analyzing existing energy policies, identifying gaps or areas for improvement, and formulating recommendations for policy development or revision.
Experience developing and maintaining positive working relationships with federal, state, local, Tribal, and private sector partners to support and enhance agency programs by building consensus, fostering collaboration, and addressing diverse perspectives.
Experience in managing and overseeing the planning, development, training, and implementation of significant energy planning or energy emergency management programs.
Ability to analyze complex situations, assess potential impacts, identify essential partners, and make informed decisions or recommendations during potentially stressful situations.
Preference will be given to those with the following experience:
Experience with Emergency Support Function 12: Energy emergency response structure for disaster response and recovery.
Studies have shown that women, trans, non-binary, Black, Indigenous, and other People of Color are less likely to apply for positions unless they believe they meet all the desired attributes. We are most interested in finding the best candidate for the position. We strongly encourage candidates to apply, even those who might not believe they possess every one of the desired attributes. Applicants who most closely exhibit the desired attributes will be invited to continue in the application process.
HOW TO APPLY
Visit the State of Oregon Career Site by clicking this link: Energy Security Manager (Program Analyst 4).
A resume and cover letter are required for this job posting. Please attach both documents to the “My Experience” section under Resume/CV in the application.
Eligible veterans who meet the qualifications will be given veterans’ preference. For further information, please visit the following website: Veterans Resources . You may also call the Oregon Department of Veterans Affairs at 1-800-692-9666.
Answer all the supplemental questions.
GET NOTICED
Help your application rise to the top! Don’t forget to showcase your amazing skills and experience in your application package that make you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
Employment will be contingent upon passing a criminal background check.
The Oregon Department of Energy does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
QUESTIONS/NEED HELP?
If you have questions about the recruitment and selection process, or need assistance to participate in the application process, including an accommodation under the Americans with Disabilities Act, please contact Karlene Ashby, at karlene.ashby@energy.oregon.gov or call (971) 209-6209.
Candidates from diverse backgrounds are encouraged to apply.
THE OREGON DEPARTMENT OF ENERGY IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE BASED ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, ETHNICITY, GENDER, SEXUAL ORIENTATION, RELIGION, AGE, OR DISABILITY AND IS COMMITTED TO WORKPLACE DIVERSITY.
Oregon Department of Energy
Salem, OR, USA
WORKING AT THE OREGON DEPARTMENT OF ENERGY
At the Oregon Department of Energy, we're helping shape the state's energy future. Our team is dedicated to keeping Oregon on the leading edge of renewable energy and efficiency while supporting energy innovation, investment, equity, and resilience. From helping Oregonians save energy at home; to overseeing the state's interests in the world's largest environmental cleanup at the Hanford nuclear site in Washington, our work is challenging, rewarding, and diverse. We work with developers and communities on proposed energy facilities, with schools and manufacturers looking to save energy and money, and with other agencies and stakeholders on meeting the challenges of climate change. Oregon is one of the most energy-efficient states in the country, routinely landing near the top of annual national rankings. ODOE is committed to helping Oregon remain an energy leader, and that starts with hiring engaged team members ready to deliver for all Oregonians.
The Nuclear Safety and Emergency Preparedness Division protects the health and safety of Oregonians, protects our environment, and advances and supports secure and resilient communities. This is accomplished through six program areas: Energy Security, Emergency Fuels Preparedness and Response, Nuclear Safety and Radiological Emergency Preparedness, Hanford Nuclear Site Policy, Radioactive Waste Disposal Regulations, and Radioactive Material Transportation Safety. This position leads two primary programs, Energy Security and Emergency Fuels Preparedness and Response.
The Energy Security program is responsible for developing and implementing a statewide energy security plan that analyzes risks and threats to Oregon’s energy systems (electricity, natural gas, liquid fuels, and propane), and considers measures to mitigate those risks. The energy security plan is developed under both state and federal legislation. The energy security team works closely with Oregon Public Utility Commission staff, as well as utilities and energy providers, stakeholders, federal and local governments, and Tribal governments.
The Emergency Fuels Preparedness and Response program is the statewide Emergency Support Function fuels lead: trained ODOE staff respond to local, regional, or statewide emergencies by supporting coordinated response in collaboration with private fuel providers. The program manages and implements the Oregon Fuel Action Plan, which identifies scalable strategies and procedures for responding to all hazards that could trigger supply disruptions and distribution problems with potential impacts on public health and safety.
We encourage people from all backgrounds to apply for our positions and hope you will join us on our path to diversity, equity, and inclusion. We are an agency that embraces social equity through our values, strategic planning, and actions. Leaning into our equity priorities means we continually examine what we do, the impact we have, and our progress toward weaving social equity into who we are.
WHAT YOU WILL BE DOING
The primary purpose of the position is to guide, direct, and manage the development and implementation of a statewide Oregon Fuel Action Plan and Oregon Energy Security Plan, as well as represent the Governor’s Office and the agency in a variety of different policy and planning forums.
This position is designated as a critical position and therefore if selected the employee must be within 100 miles or within two hours’ driving distance of the central workplace during paid work hours.
This position is eligible for a hybrid remote work schedule. The work schedule is Monday - Friday from 8:00 am - 5:00 pm. The incumbent will be expected to work at the central workplace located at 550 Capitol St. NE in Salem, Oregon, at least eight times per year. This generally includes attendance at pre-scheduled in-person all-staff meetings. The position may also be required to work at the central workplace on a more frequent basis with advance notice, as needed.
For a complete listing of the duties and responsibilities for this position, please review the position description by clicking here .
WHAT’S IN IT FOR YOU
You will be a member of a diverse team built on collaboration and support.
We offer full medical, vision, and dental benefits with paid sick leave, vacation leave, personal leave, and 11 paid holidays a year.
This is a full-time, management service position.
WHAT WE ARE LOOKING FOR
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and five years of experience coordinating or administering a program.
-OR-
Any combination of experience or education equivalent to eight years of experience that typically supports the knowledge and skill requirements listed for the classification.
The most successful candidate will also have the following skills, experience, and background:
An understanding of the regulatory landscape and policy framework related to energy security.
Experience analyzing existing policies, identifying gaps or areas for improvement, and formulating recommendations for policy development or revision.
Experience developing and maintaining positive working relationships with federal, state, local, Tribal, and private sector partners to support and enhance agency programs by building consensus, fostering collaboration, and addressing diverse perspectives.
Experience in managing and overseeing the planning, development, training, and implementation of significant energy planning or emergency management programs.
Ability to analyze complex situations, assess potential impacts, identify essential partners, and make informed decisions or recommendations during potentially stressful situations.
Experience in emergency management support functions and systems Including the ability to respond effectively to energy emergencies through robust and emergency response plans, coordination mechanisms, and rapid decision-making processes to minimize the impact of disruption and ensure resilience in the face of adverse events.
Experience supporting government or private sector with energy security planning and implementation, in the energy sector as a whole, or in a specific sector (electricity, liquid fuels, or natural gas).
Preference may be given to those with the following experience:
Experience with Emergency Support Function 12: Energy emergency response structure for disaster response and recovery.
Studies have shown that women, trans, non-binary, Black, Indigenous, and other People of Color are less likely to apply for positions unless they believe they meet all the desired attributes. We are most interested in finding the best candidate for the position. We strongly encourage candidates to apply, even those who might not believe they possess every one of the desired attributes. Applicants who most closely exhibit the desired attributes will be invited to continue in the application process.
HOW TO APPLY
Visit the State of Oregon Career Site by clicking this link: Energy Security Manager (Program Analyst 4).
A resume and cover letter are required for this job posting. Please attach both documents to the “My Experience” section under Resume/CV in the application.
Eligible veterans who meet the qualifications will be given veterans’ preference. For further information, please visit the following website: Veterans Resources . You may also call the Oregon Department of Veterans Affairs at 1-800-692-9666.
Answer all the supplemental questions.
GET NOTICED
Help your application rise to the top! Don’t forget to showcase your amazing skills and experience in your application package that make you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
Employment will be contingent upon passing a criminal background check.
The Oregon Department of Energy does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
QUESTIONS/NEED HELP?
If you have questions about the recruitment and selection process, or need assistance to participate in the application process, including an accommodation under the Americans with Disabilities Act, please contact Karlene Ashby, at karlene.ashby@energy.oregon.gov or call (971) 209-6209.
Candidates from diverse backgrounds are encouraged to apply.
THE OREGON DEPARTMENT OF ENERGY IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE BASED ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, ETHNICITY, GENDER, SEXUAL ORIENTATION, RELIGION, AGE, OR DISABILITY AND IS COMMITTED TO WORKPLACE DIVERSITY.
Full Time
WORKING AT THE OREGON DEPARTMENT OF ENERGY
At the Oregon Department of Energy, we're helping shape the state's energy future. Our team is dedicated to keeping Oregon on the leading edge of renewable energy and efficiency while supporting energy innovation, investment, equity, and resilience. From helping Oregonians save energy at home; to overseeing the state's interests in the world's largest environmental cleanup at the Hanford nuclear site in Washington, our work is challenging, rewarding, and diverse. We work with developers and communities on proposed energy facilities, with schools and manufacturers looking to save energy and money, and with other agencies and stakeholders on meeting the challenges of climate change. Oregon is one of the most energy-efficient states in the country, routinely landing near the top of annual national rankings. ODOE is committed to helping Oregon remain an energy leader, and that starts with hiring engaged team members ready to deliver for all Oregonians.
The Nuclear Safety and Emergency Preparedness Division protects the health and safety of Oregonians, protects our environment, and advances and supports secure and resilient communities. This is accomplished through six program areas: Energy Security, Emergency Fuels Preparedness and Response, Nuclear Safety and Radiological Emergency Preparedness, Hanford Nuclear Site Policy, Radioactive Waste Disposal Regulations, and Radioactive Material Transportation Safety. This position leads two primary programs, Energy Security and Emergency Fuels Preparedness and Response.
The Energy Security program is responsible for developing and implementing a statewide energy security plan that analyzes risks and threats to Oregon’s energy systems (electricity, natural gas, liquid fuels, and propane), and considers measures to mitigate those risks. The energy security plan is developed under both state and federal legislation. The energy security team works closely with Oregon Public Utility Commission staff, as well as utilities and energy providers, stakeholders, federal and local governments, and Tribal governments.
The Emergency Fuels Preparedness and Response program is the statewide Emergency Support Function fuels lead: trained ODOE staff respond to local, regional, or statewide emergencies by supporting coordinated response in collaboration with private fuel providers. The program manages and implements the Oregon Fuel Action Plan, which identifies scalable strategies and procedures for responding to all hazards that could trigger supply disruptions and distribution problems with potential impacts on public health and safety.
We encourage people from all backgrounds to apply for our positions and hope you will join us on our path to diversity, equity, and inclusion. We are an agency that embraces social equity through our values, strategic planning, and actions. Leaning into our equity priorities means we continually examine what we do, the impact we have, and our progress toward weaving social equity into who we are.
WHAT YOU WILL BE DOING
The primary purpose of the position is to guide, direct, and manage the development and implementation of a statewide Oregon Fuel Action Plan and Oregon Energy Security Plan, as well as represent the Governor’s Office and the agency in a variety of different policy and planning forums.
This position is designated as a critical position and therefore if selected the employee must be within 100 miles or within two hours’ driving distance of the central workplace during paid work hours.
This position is eligible for a hybrid remote work schedule. The work schedule is Monday - Friday from 8:00 am - 5:00 pm. The incumbent will be expected to work at the central workplace located at 550 Capitol St. NE in Salem, Oregon, at least eight times per year. This generally includes attendance at pre-scheduled in-person all-staff meetings. The position may also be required to work at the central workplace on a more frequent basis with advance notice, as needed.
For a complete listing of the duties and responsibilities for this position, please review the position description by clicking here .
WHAT’S IN IT FOR YOU
You will be a member of a diverse team built on collaboration and support.
We offer full medical, vision, and dental benefits with paid sick leave, vacation leave, personal leave, and 11 paid holidays a year.
This is a full-time, management service position.
WHAT WE ARE LOOKING FOR
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and five years of experience coordinating or administering a program.
-OR-
Any combination of experience or education equivalent to eight years of experience that typically supports the knowledge and skill requirements listed for the classification.
The most successful candidate will also have the following skills, experience, and background:
An understanding of the regulatory landscape and policy framework related to energy security.
Experience analyzing existing policies, identifying gaps or areas for improvement, and formulating recommendations for policy development or revision.
Experience developing and maintaining positive working relationships with federal, state, local, Tribal, and private sector partners to support and enhance agency programs by building consensus, fostering collaboration, and addressing diverse perspectives.
Experience in managing and overseeing the planning, development, training, and implementation of significant energy planning or emergency management programs.
Ability to analyze complex situations, assess potential impacts, identify essential partners, and make informed decisions or recommendations during potentially stressful situations.
Experience in emergency management support functions and systems Including the ability to respond effectively to energy emergencies through robust and emergency response plans, coordination mechanisms, and rapid decision-making processes to minimize the impact of disruption and ensure resilience in the face of adverse events.
Experience supporting government or private sector with energy security planning and implementation, in the energy sector as a whole, or in a specific sector (electricity, liquid fuels, or natural gas).
Preference may be given to those with the following experience:
Experience with Emergency Support Function 12: Energy emergency response structure for disaster response and recovery.
Studies have shown that women, trans, non-binary, Black, Indigenous, and other People of Color are less likely to apply for positions unless they believe they meet all the desired attributes. We are most interested in finding the best candidate for the position. We strongly encourage candidates to apply, even those who might not believe they possess every one of the desired attributes. Applicants who most closely exhibit the desired attributes will be invited to continue in the application process.
HOW TO APPLY
Visit the State of Oregon Career Site by clicking this link: Energy Security Manager (Program Analyst 4).
A resume and cover letter are required for this job posting. Please attach both documents to the “My Experience” section under Resume/CV in the application.
Eligible veterans who meet the qualifications will be given veterans’ preference. For further information, please visit the following website: Veterans Resources . You may also call the Oregon Department of Veterans Affairs at 1-800-692-9666.
Answer all the supplemental questions.
GET NOTICED
Help your application rise to the top! Don’t forget to showcase your amazing skills and experience in your application package that make you the best candidate for the position. Submissions will be screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).
Employment will be contingent upon passing a criminal background check.
The Oregon Department of Energy does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
QUESTIONS/NEED HELP?
If you have questions about the recruitment and selection process, or need assistance to participate in the application process, including an accommodation under the Americans with Disabilities Act, please contact Karlene Ashby, at karlene.ashby@energy.oregon.gov or call (971) 209-6209.
Candidates from diverse backgrounds are encouraged to apply.
THE OREGON DEPARTMENT OF ENERGY IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE BASED ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, ETHNICITY, GENDER, SEXUAL ORIENTATION, RELIGION, AGE, OR DISABILITY AND IS COMMITTED TO WORKPLACE DIVERSITY.
