SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT
Location: Oakland
Job ID: 84135
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
UC OFFICE OF THE PRESIDENT
The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world.
At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html.
DEPARTMENT OVERVIEW
The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community.
POSITION SUMMARY
Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals.
This is a hybrid position, two days a week onsite in the Oakland, CA office.
Responsibilities
• 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members.
Required Qualifications
• At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President.
Preferred Qualifications
• Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required.
Education
• Bachelor's degree in related area and / or equivalent experience / training
SPECIAL CONDITIONS
This is a hybrid position, two days a week onsite in the Oakland, CA office.
SALARY AND BENEFITS
Job Title Communications Manager 2
Job Code 000409
Salary Grade Grade 27
Payscale: $185,000 - $210,000, commensurate with experience
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html
ADDITIONAL INFORMATION
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is February 27, 2026.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf
EEO STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu.
To apply, visit https://apptrkr.com/6932861
Full Time
SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT
Location: Oakland
Job ID: 84135
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
UC OFFICE OF THE PRESIDENT
The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world.
At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html.
DEPARTMENT OVERVIEW
The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community.
POSITION SUMMARY
Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals.
This is a hybrid position, two days a week onsite in the Oakland, CA office.
Responsibilities
• 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members.
Required Qualifications
• At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President.
Preferred Qualifications
• Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required.
Education
• Bachelor's degree in related area and / or equivalent experience / training
SPECIAL CONDITIONS
This is a hybrid position, two days a week onsite in the Oakland, CA office.
SALARY AND BENEFITS
Job Title Communications Manager 2
Job Code 000409
Salary Grade Grade 27
Payscale: $185,000 - $210,000, commensurate with experience
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html
ADDITIONAL INFORMATION
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is February 27, 2026.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf
EEO STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu.
To apply, visit https://apptrkr.com/6932861
Salary Range:
$47,112
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director (RCD) at SMU provides leadership in developing and sustaining positive, academically-focused, residential communities. A successful RCD also accomplishes administrative functions required in managing a university residential community. The position is live-in, serves in an on-call rotation, and reports to an Associate Director for Residential Life.
While our current vacancies are in Residential Commons, serving mainly first-year and some second-year students, it is possible that the successful candidate is placed in one of our Upper Division communities serving sophomores, juniors, and seniors.
Essential Functions:
Train, supervise, and evaluate the job performance of student leaders. Conduct regularly scheduled individual and group meetings. Provide development and accountability for student leaders.
Develop a personal knowledge of individual residents to better provide assistance and related support. Assist with retention efforts. Serve as a case manager through the Caring Community Connections program. Provide conflict mediation and parent interaction to resolve student issues.
Assess needs of residents. Provide and facilitate programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advise the programming board for your community.
Lead and/or serve on one or more RLSH (and potentially Student Affairs) committees. Meet regularly with the supervisor and other RLSH staff.
Collaborate with the Faculty in Residence (FIR) for your community and support their connection to the leadership team and programmatic efforts where applicable.
Serve as a Conduct Officer for student conduct cases occurring in the residential areas.
Coordinate building operations. Assist with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitor the physical condition of assigned areas and report work requests and desired facility improvements per established procedures.
Manage budget & financial paperwork, including purchasing and expense reports.
Assist in major annual processes, e.g., staff selection, assessments, and serve on the on-call rotation to manage student and facilities emergencies, etc.
Perform related duties as assigned or required to meet RLSH and University goals.
Regular evening/weekend hours will be required for student meetings, programs, trainings and other events.
This person will serve on an on-call rotation. This person is also expected to be a presence in the community in which they live.
Qualifications
Education and Experience:
A Bachelor’s degree is required. A Master's degree is preferred. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education, or related field is preferred.
Work experience in related areas of Student Affairs is required. Previous Residence Life experience (full-time or graduate) is strongly preferred. Experience working in a Residential College setting or experience working with academic and faculty partners is preferred. Experience supervising student staff is also preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise creative solutions. Must also have strong organizational, planning and time management skills.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 23, 2026.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
$47,112
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director (RCD) at SMU provides leadership in developing and sustaining positive, academically-focused, residential communities. A successful RCD also accomplishes administrative functions required in managing a university residential community. The position is live-in, serves in an on-call rotation, and reports to an Associate Director for Residential Life.
While our current vacancies are in Residential Commons, serving mainly first-year and some second-year students, it is possible that the successful candidate is placed in one of our Upper Division communities serving sophomores, juniors, and seniors.
Essential Functions:
Train, supervise, and evaluate the job performance of student leaders. Conduct regularly scheduled individual and group meetings. Provide development and accountability for student leaders.
Develop a personal knowledge of individual residents to better provide assistance and related support. Assist with retention efforts. Serve as a case manager through the Caring Community Connections program. Provide conflict mediation and parent interaction to resolve student issues.
Assess needs of residents. Provide and facilitate programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advise the programming board for your community.
Lead and/or serve on one or more RLSH (and potentially Student Affairs) committees. Meet regularly with the supervisor and other RLSH staff.
Collaborate with the Faculty in Residence (FIR) for your community and support their connection to the leadership team and programmatic efforts where applicable.
Serve as a Conduct Officer for student conduct cases occurring in the residential areas.
Coordinate building operations. Assist with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitor the physical condition of assigned areas and report work requests and desired facility improvements per established procedures.
Manage budget & financial paperwork, including purchasing and expense reports.
Assist in major annual processes, e.g., staff selection, assessments, and serve on the on-call rotation to manage student and facilities emergencies, etc.
Perform related duties as assigned or required to meet RLSH and University goals.
Regular evening/weekend hours will be required for student meetings, programs, trainings and other events.
This person will serve on an on-call rotation. This person is also expected to be a presence in the community in which they live.
Qualifications
Education and Experience:
A Bachelor’s degree is required. A Master's degree is preferred. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education, or related field is preferred.
Work experience in related areas of Student Affairs is required. Previous Residence Life experience (full-time or graduate) is strongly preferred. Experience working in a Residential College setting or experience working with academic and faculty partners is preferred. Experience supervising student staff is also preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise creative solutions. Must also have strong organizational, planning and time management skills.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 23, 2026.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Recruitics, LLC (agency on behalf of Rush University)
Chicago, IL, USA
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule:8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$119,308 - 155,105 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Senior Director of Development, Major and Principal Gifts is responsible for developing and implementing fundraising plans to secure and steward gifts from RUSH Trustees, grateful patients, and other prospective donors within their portfolio. The Senior Director of Development will also be responsible for managing and coaching a team focused on identified key strategic priorities to ensure the success of the departmental fundraising efforts, including pipeline development and securing major, principal, and planned gifts. This position reports to the Executive Director of Development. The individual who will hold this position exemplifies the RUSH mission, vision and values and acts in accordance with RUSH policies and procedures.
Required Job Qualifications:
Bachelor’s degree required. Minimum of seven (7) years of increasingly responsible positions in development or a related field, preferably in a health care or higher education setting. Minimum of two (2) years of leadership experience Strong desire to associate with RUSH University Medical Center and champion the mission of RUSH University, including the ability to match RUSH’s vision with the needs and interests of qualified donors. Interest in and sensitivity to the special needs of patients and their families. Excellent oral and written communication skills, analytic skills, and interpersonal skills. Proven track record developing proposals and fundraising plans, as well as generating creative and innovative fundraising strategies. Professional experience in achieving goals within a complex organizational structure subject to detailed business procedures and policies. Demonstrated problem-solving ability in complex and ambiguous situations. Proven success in building relationships with key volunteers, administrative colleagues, and donors, coupled with demonstrated consensus-building skills. Face-to-face cultivation/solicitation experience with a proven track record of securing major and principal gifts. Initiative, sound judgment, and an ability to work collaboratively to move programs and prospective donors forward. A willingness to work evenings and weekends, as necessary. Ability to articulate Rush’s mission and the campaign vision to a variety of constituencies with poise and diplomacy.
Preferred Job Qualifications:
Advanced degree Fundraising experience in academic setting Company Highlights:
Rush was recently ranked among the top 20 hospitals in the nation by U.S. News & World Report. Rush was recently ranked #1 for Quality and Accountability among US academic medical centers in a study conducted by the health care performance improvement company Vizient. Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care. Rush University Medical Center was ranked among the top 20 best hospitals to work at in 2019 by Indeed. Rush offers a competitive salary, and valuable healthy living benefits including: We health, dental and vision to help you maintain and improve your health. Rush also offers several ways to invest in your future. Responsibilities:
Manage a portfolio of trustees, grateful patients, and other prospective donors with a focus on securing gifts to support the institutional strategic priorities at RUSH, with an individual fundraising goal in the range of $2-4 million. Develop strategies to optimize and strengthen existing portfolio of trustees to include grateful patient prospective donors in partnership with identified physicians and service lines, as assigned. Develop and implement strategies for qualification, cultivation, solicitation, and stewardship of these prospective donors incorporating input from colleagues, prospect research, trustees, volunteers, medical staff, and RUSH leadership. Develop overall fundraising strategies and tactics for identified clinical and institutional programs, determined in partnership with the managing ED. Develop plans and associated goals and metrics to achieve and measure success. Coordinate staff and volunteer efforts to reach these goals. Serve as a key stakeholder and contributor to trustee engagement through the peer screening initiative, targeted events, volunteer engagement, appeals/communications, and other activities as identified. Manage and mentor a Development Associate and Assistant Director and serve as a mentor and strategist to junior level colleagues. Prepare major, principal, and planned gift proposals, reports, acknowledgement letters, qualification lead letters, and other materials as needed, in collaboration with the strategic communications, stewardship, alumni relations, and special events teams. Provide concierge services by facilitating interaction of donors, prospective donors and trustees with senior executives, Patient Special Services, physicians, and researchers. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule:8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$119,308 - 155,105 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Senior Director of Development, Major and Principal Gifts is responsible for developing and implementing fundraising plans to secure and steward gifts from RUSH Trustees, grateful patients, and other prospective donors within their portfolio. The Senior Director of Development will also be responsible for managing and coaching a team focused on identified key strategic priorities to ensure the success of the departmental fundraising efforts, including pipeline development and securing major, principal, and planned gifts. This position reports to the Executive Director of Development. The individual who will hold this position exemplifies the RUSH mission, vision and values and acts in accordance with RUSH policies and procedures.
Required Job Qualifications:
Bachelor’s degree required. Minimum of seven (7) years of increasingly responsible positions in development or a related field, preferably in a health care or higher education setting. Minimum of two (2) years of leadership experience Strong desire to associate with RUSH University Medical Center and champion the mission of RUSH University, including the ability to match RUSH’s vision with the needs and interests of qualified donors. Interest in and sensitivity to the special needs of patients and their families. Excellent oral and written communication skills, analytic skills, and interpersonal skills. Proven track record developing proposals and fundraising plans, as well as generating creative and innovative fundraising strategies. Professional experience in achieving goals within a complex organizational structure subject to detailed business procedures and policies. Demonstrated problem-solving ability in complex and ambiguous situations. Proven success in building relationships with key volunteers, administrative colleagues, and donors, coupled with demonstrated consensus-building skills. Face-to-face cultivation/solicitation experience with a proven track record of securing major and principal gifts. Initiative, sound judgment, and an ability to work collaboratively to move programs and prospective donors forward. A willingness to work evenings and weekends, as necessary. Ability to articulate Rush’s mission and the campaign vision to a variety of constituencies with poise and diplomacy.
Preferred Job Qualifications:
Advanced degree Fundraising experience in academic setting Company Highlights:
Rush was recently ranked among the top 20 hospitals in the nation by U.S. News & World Report. Rush was recently ranked #1 for Quality and Accountability among US academic medical centers in a study conducted by the health care performance improvement company Vizient. Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care. Rush University Medical Center was ranked among the top 20 best hospitals to work at in 2019 by Indeed. Rush offers a competitive salary, and valuable healthy living benefits including: We health, dental and vision to help you maintain and improve your health. Rush also offers several ways to invest in your future. Responsibilities:
Manage a portfolio of trustees, grateful patients, and other prospective donors with a focus on securing gifts to support the institutional strategic priorities at RUSH, with an individual fundraising goal in the range of $2-4 million. Develop strategies to optimize and strengthen existing portfolio of trustees to include grateful patient prospective donors in partnership with identified physicians and service lines, as assigned. Develop and implement strategies for qualification, cultivation, solicitation, and stewardship of these prospective donors incorporating input from colleagues, prospect research, trustees, volunteers, medical staff, and RUSH leadership. Develop overall fundraising strategies and tactics for identified clinical and institutional programs, determined in partnership with the managing ED. Develop plans and associated goals and metrics to achieve and measure success. Coordinate staff and volunteer efforts to reach these goals. Serve as a key stakeholder and contributor to trustee engagement through the peer screening initiative, targeted events, volunteer engagement, appeals/communications, and other activities as identified. Manage and mentor a Development Associate and Assistant Director and serve as a mentor and strategist to junior level colleagues. Prepare major, principal, and planned gift proposals, reports, acknowledgement letters, qualification lead letters, and other materials as needed, in collaboration with the strategic communications, stewardship, alumni relations, and special events teams. Provide concierge services by facilitating interaction of donors, prospective donors and trustees with senior executives, Patient Special Services, physicians, and researchers. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Recruitics, LLC (agency on behalf of Rush University)
Chicago, IL, USA
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $57,137 - $71,427 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: Working with the Senior Director of Stewardship, the Assistant Director of Stewardship will implement stewardship programs that are designed to engage donors in RUSH’s mission and vision, inform them about RUSH initiatives, campaign progress, and accept, acknowledge, recognize, and report on gifts. This program includes a range of tactics, such as general and donor specific reports, print and electronic communications, recognition signage, and personal interaction with leadership. The Assistant Director will collaborate regularly with other members of the donor engagement section, including members of the Major and Principal Gifts, Annual Giving, Strategic Communication and Development Communications, Alumni Relations, and Development Operations teams.
Requirements:
Baccalaureate degree
At least two years in philanthropic communications, preference given to stewardship experience.
Excellent written and oral communications skills
Professional demeanor
High proficiency in Microsoft Office (Word, Excel, and PowerPoint); familiarity with donor databases, Web content management tools and Web-based email communication tools is also important.
Ability to think strategically about audiences and plan stewardship activities to meet needs.
Ability to conceive and manage projects from inception to delivery, including tracking and reporting on progress and results.
Ability to engage others in an initiative and facilitate their input, moving the project forward to conclusion
Ability to work well in a collaborative environment and problem-solve effectively Excellent grammar and editing skills.
Ability to articulate RUSH’s mission and the campaign vision to a variety of constituencies with poise and diplomacy
Responsibilities:
Execute Office of Philanthropy’s pledge reminder process, working with Development Operations and gift officers to ensure that reminders reflect giving history and are appropriate.
Manage and execute the general acknowledgment process for gifts of $50,000 or less
Work with the Senior Director of Stewardship and gift officers to produce leadership acknowledgment letters as appropriate.
Participate in the launch of a key report forecasting and project management process.
Update and manage donor/recognition walls and additional recognition opportunities as applicable.
Work with the Senior Director and Associate Director of Stewardship on producing and delivery of stewardship reports.
Manage and oversee the planning and execution of Annual Impact Reports.
Execute end-of-the-year statements for donors.
Develop and execute plans for fiscal year thank you messages from the Office of Philanthropy and calendar year thank you messages from RUSH Leadership.
Support gift agreement process as needed.
Support professorship recognition program as needed.
Document via contact reports all outgoing communications from the team.
Implement special projects as needed.
Contribute to goal setting and the evaluation of the effectiveness of various stewardship activities.
Support Senior Director of Stewardship, with the development of a Campaign Stewardship plan.
Maintain and update endowed faculty positions brochure.
Draft and mail condolence notes and resolution cover letters.
Management of bi-annual data updates to stewardship module in CRM
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $57,137 - $71,427 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: Working with the Senior Director of Stewardship, the Assistant Director of Stewardship will implement stewardship programs that are designed to engage donors in RUSH’s mission and vision, inform them about RUSH initiatives, campaign progress, and accept, acknowledge, recognize, and report on gifts. This program includes a range of tactics, such as general and donor specific reports, print and electronic communications, recognition signage, and personal interaction with leadership. The Assistant Director will collaborate regularly with other members of the donor engagement section, including members of the Major and Principal Gifts, Annual Giving, Strategic Communication and Development Communications, Alumni Relations, and Development Operations teams.
Requirements:
Baccalaureate degree
At least two years in philanthropic communications, preference given to stewardship experience.
Excellent written and oral communications skills
Professional demeanor
High proficiency in Microsoft Office (Word, Excel, and PowerPoint); familiarity with donor databases, Web content management tools and Web-based email communication tools is also important.
Ability to think strategically about audiences and plan stewardship activities to meet needs.
Ability to conceive and manage projects from inception to delivery, including tracking and reporting on progress and results.
Ability to engage others in an initiative and facilitate their input, moving the project forward to conclusion
Ability to work well in a collaborative environment and problem-solve effectively Excellent grammar and editing skills.
Ability to articulate RUSH’s mission and the campaign vision to a variety of constituencies with poise and diplomacy
Responsibilities:
Execute Office of Philanthropy’s pledge reminder process, working with Development Operations and gift officers to ensure that reminders reflect giving history and are appropriate.
Manage and execute the general acknowledgment process for gifts of $50,000 or less
Work with the Senior Director of Stewardship and gift officers to produce leadership acknowledgment letters as appropriate.
Participate in the launch of a key report forecasting and project management process.
Update and manage donor/recognition walls and additional recognition opportunities as applicable.
Work with the Senior Director and Associate Director of Stewardship on producing and delivery of stewardship reports.
Manage and oversee the planning and execution of Annual Impact Reports.
Execute end-of-the-year statements for donors.
Develop and execute plans for fiscal year thank you messages from the Office of Philanthropy and calendar year thank you messages from RUSH Leadership.
Support gift agreement process as needed.
Support professorship recognition program as needed.
Document via contact reports all outgoing communications from the team.
Implement special projects as needed.
Contribute to goal setting and the evaluation of the effectiveness of various stewardship activities.
Support Senior Director of Stewardship, with the development of a Campaign Stewardship plan.
Maintain and update endowed faculty positions brochure.
Draft and mail condolence notes and resolution cover letters.
Management of bi-annual data updates to stewardship module in CRM
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Recruitics, LLC (agency on behalf of Rush University)
Chicago, Illinois, USA
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $108,472 - $161,616 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Executive Director, Strategic Development Communications will establish the communications direction for Rush’s Office of Philanthropy and the budget to support this effort, including oversight of mass donor communications, multimedia donor communications and customized donor communications for individual, corporate and foundation donors. Reporting to the Associate Vice President of Strategic Engagement, and directly managing the Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications and Senior Director of Strategic Development Communications, they will oversee the team’s development of fundraising proposals in collaboration with fundraising staff to articulate donor impact on the vision and goals of Rush University System for Health. They will develop and oversee communication strategies office-wide to support Rush’s philanthropic initiatives and key fundraising priorities. The executive director will work closely with the special events and alumni relations team leaders, as well as colleagues in stewardship; individual giving; corporate and foundation relations; data, systems and reporting; and marketing communications, to unify and execute the communications strategy across all channels. The executive director establishes and ensures quality standards and accuracy of communications; upholds consistency and continuity with broader Rush marketing initiatives and brand standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Requirements:
Bachelor's degree in English, journalism, marketing or other communications-related major.
10 years of communications experience with at least 5 years successfully managing employees.
Experience writing and editing for website and email communications.
Experience conceiving and managing projects from inception to delivery.
Clear and concise verbal and written communication skills.
Copyediting skills, with proficiency in AP style.
Responsibilities:
Develop and implement communication strategies and plans that include measurable goals, budgets and schedules; participate in and guide the office-wide adherence and execution of those strategies; make data-informed decisions about direction and goals.
Work and support Rush and Office of Philanthropy leadership in the development of themes and messages that articulate the promise of and vision for philanthropic giving at Rush. In partnership with Marketing Communications and Office of Philanthropy stakeholders, support leadership through the development of talking points about the need and impact of giving for use at a variety of events and in donor engagements.
Plan and guide production of multichannel philanthropy content, aimed at a variety of audiences, which reinforces philanthropic priorities, strategically supports stewardship efforts, promotes a culture of philanthropy, engages ambassadors, is reflective of Rush’s commitment to and strategy around diversity, equity and inclusion, and, above all, inspires giving; think creatively and strategically about how communications functions contribute to office-wide goals.
Supervise and lead a team comprising a Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications, and Senior Director of Strategic Development Communications, plus direct reports of these roles. Hire freelance assistance as appropriate.
Serve as a member of the Philanthropy Leadership Team (PLT), working closely with peer executive directors and Philanthropy leadership to set and achieve fundraising and engagement goals, set and review office-wide policies, and communicate leadership updates to all members of the Strategic Development Communications team.
Oversee the prioritization and support strategy for writing and editorial partnership in major, principal and transformational gift fundraising, including the development of donor proposals, cultivation content and stewardship reports for gifts of $100,000 to $100M+. Work with the Senior Director, Strategic Development Communications to develop high-priority cases for support and other content that conveys the need and impact of giving to specific philanthropic priorities.
Working closely with institutional and office leadership, front-line fundraisers, the senior director of stewardship and the marketing and media relations teams, ensure appropriate recognition of noteworthy philanthropic gifts through news releases, feature stories, social media posts and other externally published content.
Work within established budgets to oversee production of videos, presentations, and print and electronic publications; collaborate with the Philanthropy staff, in-house design team and outside vendors; ensure that established deadlines and quality standards are met.
Oversee the tools and processes to intake, prioritize and manage philanthropy-related graphic design projects; ensure continued evaluation and process improvement to maximize efficiency, project quality and the satisfaction of key stakeholders.
In collaboration with the Data, Systems and Reporting team and a range of stakeholders who send external communications, develop and support standard practices around how we capture and use digital communications performance data. Work with the Associate Director, Philanthropy Communications to analyze performance data and opportunities for continuous improvement in communications effectiveness.
Oversee editorial review process for all external philanthropy and alumni communications; ensure quality of communications by strategizing on theme, messaging, content and layout.
Coordinate office-wide content-sharing efforts.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $108,472 - $161,616 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Executive Director, Strategic Development Communications will establish the communications direction for Rush’s Office of Philanthropy and the budget to support this effort, including oversight of mass donor communications, multimedia donor communications and customized donor communications for individual, corporate and foundation donors. Reporting to the Associate Vice President of Strategic Engagement, and directly managing the Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications and Senior Director of Strategic Development Communications, they will oversee the team’s development of fundraising proposals in collaboration with fundraising staff to articulate donor impact on the vision and goals of Rush University System for Health. They will develop and oversee communication strategies office-wide to support Rush’s philanthropic initiatives and key fundraising priorities. The executive director will work closely with the special events and alumni relations team leaders, as well as colleagues in stewardship; individual giving; corporate and foundation relations; data, systems and reporting; and marketing communications, to unify and execute the communications strategy across all channels. The executive director establishes and ensures quality standards and accuracy of communications; upholds consistency and continuity with broader Rush marketing initiatives and brand standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Requirements:
Bachelor's degree in English, journalism, marketing or other communications-related major.
10 years of communications experience with at least 5 years successfully managing employees.
Experience writing and editing for website and email communications.
Experience conceiving and managing projects from inception to delivery.
Clear and concise verbal and written communication skills.
Copyediting skills, with proficiency in AP style.
Responsibilities:
Develop and implement communication strategies and plans that include measurable goals, budgets and schedules; participate in and guide the office-wide adherence and execution of those strategies; make data-informed decisions about direction and goals.
Work and support Rush and Office of Philanthropy leadership in the development of themes and messages that articulate the promise of and vision for philanthropic giving at Rush. In partnership with Marketing Communications and Office of Philanthropy stakeholders, support leadership through the development of talking points about the need and impact of giving for use at a variety of events and in donor engagements.
Plan and guide production of multichannel philanthropy content, aimed at a variety of audiences, which reinforces philanthropic priorities, strategically supports stewardship efforts, promotes a culture of philanthropy, engages ambassadors, is reflective of Rush’s commitment to and strategy around diversity, equity and inclusion, and, above all, inspires giving; think creatively and strategically about how communications functions contribute to office-wide goals.
Supervise and lead a team comprising a Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications, and Senior Director of Strategic Development Communications, plus direct reports of these roles. Hire freelance assistance as appropriate.
Serve as a member of the Philanthropy Leadership Team (PLT), working closely with peer executive directors and Philanthropy leadership to set and achieve fundraising and engagement goals, set and review office-wide policies, and communicate leadership updates to all members of the Strategic Development Communications team.
Oversee the prioritization and support strategy for writing and editorial partnership in major, principal and transformational gift fundraising, including the development of donor proposals, cultivation content and stewardship reports for gifts of $100,000 to $100M+. Work with the Senior Director, Strategic Development Communications to develop high-priority cases for support and other content that conveys the need and impact of giving to specific philanthropic priorities.
Working closely with institutional and office leadership, front-line fundraisers, the senior director of stewardship and the marketing and media relations teams, ensure appropriate recognition of noteworthy philanthropic gifts through news releases, feature stories, social media posts and other externally published content.
Work within established budgets to oversee production of videos, presentations, and print and electronic publications; collaborate with the Philanthropy staff, in-house design team and outside vendors; ensure that established deadlines and quality standards are met.
Oversee the tools and processes to intake, prioritize and manage philanthropy-related graphic design projects; ensure continued evaluation and process improvement to maximize efficiency, project quality and the satisfaction of key stakeholders.
In collaboration with the Data, Systems and Reporting team and a range of stakeholders who send external communications, develop and support standard practices around how we capture and use digital communications performance data. Work with the Associate Director, Philanthropy Communications to analyze performance data and opportunities for continuous improvement in communications effectiveness.
Oversee editorial review process for all external philanthropy and alumni communications; ensure quality of communications by strategizing on theme, messaging, content and layout.
Coordinate office-wide content-sharing efforts.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
Reporting to the dean of residence life and student housing (RLSH), the director of residence life provides leadership in developing and sustaining positive, academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community within a residential commons (i.e. residential colleges) setting. The director leads a team of staff in creating and providing a foundational student experience that promotes belonging, learning, and connection. They directly supervise four full-time associate directors, indirectly supervise 13 full-time Residential Community Directors (RCDs), and over 100 student leaders.
All applicants must click here to apply.
Essential Functions:
Utilizing the model provided by the Residential Commons, develop, implement and manage residential life programs that promote student learning, personal growth and student development, and which establishes a positive sense of community and intellectual environments in on-campus housing. Continuously assess the program, revising as necessary to meet the prevailing needs of students and the university.
Directly supervise -four associate directors. Indirectly supervise 13 full-time RCDs, three graduate assistants, and over 100 resident assistants. Assess the job performance of assigned staff. Develop training programs that reinforce the skills and knowledge needed to effectively meet established goals and objectives.
Establish and maintain effective and collaborative working relationships with offices and programs that support and/or augment the goals and objectives of RLSH. Work collaboratively with faculty-in-residence. Work closely with facilities services to maintain the residential buildings.
Assist with all departmental processes and work collaboratively with other areas within RLSH to assure proper execution of related administrative procedures by residence life staff. Participate in RLSH long- and short-term planning efforts including development and management of $2.6 million budget.
Provide direction during crisis and emergencies, and effectively communicate to stakeholders throughout the process.
Provide customer service and interface with parents and students as needed to resolve disputes and concerns.
Support RLSH administrative requirements for student records and facilities operations.
Perform related duties as assigned or required to meet RLSH and university goals and objectives. Participate in select university and division committee work and liaison assignments.
Qualifications
Education and Experience:
A master’s degree and a minimum of seven years full-time residence life or academic engagement experience. Previous live-in experience required. Superior understanding of student development theory and relevant residence life applications. Ability to maintain excellent and collaborative working relationships with related campus programs and with residence life programs. Excellent organizational and planning skills and the ability to manage multiple priorities simultaneously. Ability to manage crisis, and to analyze and address conflict. Ability to interpret student needs and develop effective programmatic responses within the context of university and departmental values, goals, objectives, and strategic plans.
Knowledge, Skills and Abilities:
Strategic and creative thinker
Experience with residential commons and academic partnerships
Experience serving on behavioral intervention and/or care teams
Exceptional supervisory experience
Advocate for student concerns
Collaborative
Visionary leadership
Deadline to Apply:
Applications will be reviewed beginning October 1, 2025 , and continuing until the position is filled. To apply for this position, please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email info@spelmanjohnson.com . Click here to apply
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
Reporting to the dean of residence life and student housing (RLSH), the director of residence life provides leadership in developing and sustaining positive, academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community within a residential commons (i.e. residential colleges) setting. The director leads a team of staff in creating and providing a foundational student experience that promotes belonging, learning, and connection. They directly supervise four full-time associate directors, indirectly supervise 13 full-time Residential Community Directors (RCDs), and over 100 student leaders.
All applicants must click here to apply.
Essential Functions:
Utilizing the model provided by the Residential Commons, develop, implement and manage residential life programs that promote student learning, personal growth and student development, and which establishes a positive sense of community and intellectual environments in on-campus housing. Continuously assess the program, revising as necessary to meet the prevailing needs of students and the university.
Directly supervise -four associate directors. Indirectly supervise 13 full-time RCDs, three graduate assistants, and over 100 resident assistants. Assess the job performance of assigned staff. Develop training programs that reinforce the skills and knowledge needed to effectively meet established goals and objectives.
Establish and maintain effective and collaborative working relationships with offices and programs that support and/or augment the goals and objectives of RLSH. Work collaboratively with faculty-in-residence. Work closely with facilities services to maintain the residential buildings.
Assist with all departmental processes and work collaboratively with other areas within RLSH to assure proper execution of related administrative procedures by residence life staff. Participate in RLSH long- and short-term planning efforts including development and management of $2.6 million budget.
Provide direction during crisis and emergencies, and effectively communicate to stakeholders throughout the process.
Provide customer service and interface with parents and students as needed to resolve disputes and concerns.
Support RLSH administrative requirements for student records and facilities operations.
Perform related duties as assigned or required to meet RLSH and university goals and objectives. Participate in select university and division committee work and liaison assignments.
Qualifications
Education and Experience:
A master’s degree and a minimum of seven years full-time residence life or academic engagement experience. Previous live-in experience required. Superior understanding of student development theory and relevant residence life applications. Ability to maintain excellent and collaborative working relationships with related campus programs and with residence life programs. Excellent organizational and planning skills and the ability to manage multiple priorities simultaneously. Ability to manage crisis, and to analyze and address conflict. Ability to interpret student needs and develop effective programmatic responses within the context of university and departmental values, goals, objectives, and strategic plans.
Knowledge, Skills and Abilities:
Strategic and creative thinker
Experience with residential commons and academic partnerships
Experience serving on behavioral intervention and/or care teams
Exceptional supervisory experience
Advocate for student concerns
Collaborative
Visionary leadership
Deadline to Apply:
Applications will be reviewed beginning October 1, 2025 , and continuing until the position is filled. To apply for this position, please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email info@spelmanjohnson.com . Click here to apply
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The Hegi Family Career Development Center equips students and alumni to cultivate meaningful lives through career development, continuous learning, and professional growth. We provide relevant experiential learning opportunities for students to gain tangible skills that position them for professional success. Through these experiences, we empower students and alumni to find their passion and to navigate careers for a lifetime . The Hegi Family Career Development Center is committed to providing a positive and inclusive experience for our employer partners. Our team is proud to connect employers with a talented, well-prepared population of SMU students who are ready and eager to apply their skills and knowledge to positively impact their company or organization.
About the Position:
This role is an on-campus, in-person position.
The Assistant Director assists with the College's on-campus and off-campus recruiting activities for students. This entails working closely with employer representatives, alumni and parents, as well as the other staff within the Career Center. The primary objectives are to optimize the employer and student experience with the recruitment-related systems activities of the Center, maintain employer relationships, and conduct outreach to new employers. Additionally, the Assistant Director is responsible for coordinating large scale events and programs while serving as liaison to associated industries and academic colleges on campus.
Essential Functions:
Uses a variety of professional strategies to increase employment opportunities for SMU students and recent alumni. Assists in developing and administering outreach programs to faculty and employers to connect students with internships, full-time and part-time employment opportunities. Researches and communicates employment and job trends to all relevant stakeholders.
Responsible for administrative event coordination and management for assigned Hegi student experiences or programs.
Serves as liaison and point of contact for assigned employer relations industries and academic colleges involving communications with employers regarding recruitment and sponsorship activities. Establishes relationships with employers, community members, and on-campus partners to create and enhance student, alumni, and employer programs and experiences.
Assists in planning and coordinating large-scale career events such as the All Majors Career & Internship Fair, Site Visits, Info Sessions, Professional Development Sessions, etc. Presents workshops on various career development topics, including formal job search strategies, interview techniques, networking, negotiating, etc.
Helps manage 12twenty, the internship and job database. Assists the Associate Director in developing routine data reports with regards to employer recruiting activity and post-graduate student placement data.
Responsible for assessment for assigned employer/student programming and ERT Division assessment reporting.
Other duties as assigned to meet the needs of the Department, Division, and University Strategic Plan.
Occasional evening hours may be required.
Qualifications
Education and Experience:
A Master's degree is required. A degree in student affairs, human resource management, business, communications or related field is preferred.
A minimum of three (3) years experience in career center, business/corporate, employer relations, marketing/external relations, university advancement/development/alumni relations, student activities, or leadership programs in a college setting including event management experience is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate ability to oversee multiple tasks with attention to detail is preferred. A motivated/enthusiastic work style with strong work ethic and initiative is a plus.
Candidate must possess high-level interpersonal and networking skills as well as a professional demeanor that thrives in an intense, deadline-filled environment, where multi-tasking and the ability to remain organized despite frequent interruptions is essential.
Candidate must be proficient in Microsoft Word, Excel and database programs (e.g. Handshake, 12twenty, etc.).
Physical and Environmental Demands:
Sit for long periods of time
Handle objects (dexterity)
Stand
Deadline to Apply:
Priority consideration may be given to submissions received by September 30, 2025.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time Regular
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The Hegi Family Career Development Center equips students and alumni to cultivate meaningful lives through career development, continuous learning, and professional growth. We provide relevant experiential learning opportunities for students to gain tangible skills that position them for professional success. Through these experiences, we empower students and alumni to find their passion and to navigate careers for a lifetime . The Hegi Family Career Development Center is committed to providing a positive and inclusive experience for our employer partners. Our team is proud to connect employers with a talented, well-prepared population of SMU students who are ready and eager to apply their skills and knowledge to positively impact their company or organization.
About the Position:
This role is an on-campus, in-person position.
The Assistant Director assists with the College's on-campus and off-campus recruiting activities for students. This entails working closely with employer representatives, alumni and parents, as well as the other staff within the Career Center. The primary objectives are to optimize the employer and student experience with the recruitment-related systems activities of the Center, maintain employer relationships, and conduct outreach to new employers. Additionally, the Assistant Director is responsible for coordinating large scale events and programs while serving as liaison to associated industries and academic colleges on campus.
Essential Functions:
Uses a variety of professional strategies to increase employment opportunities for SMU students and recent alumni. Assists in developing and administering outreach programs to faculty and employers to connect students with internships, full-time and part-time employment opportunities. Researches and communicates employment and job trends to all relevant stakeholders.
Responsible for administrative event coordination and management for assigned Hegi student experiences or programs.
Serves as liaison and point of contact for assigned employer relations industries and academic colleges involving communications with employers regarding recruitment and sponsorship activities. Establishes relationships with employers, community members, and on-campus partners to create and enhance student, alumni, and employer programs and experiences.
Assists in planning and coordinating large-scale career events such as the All Majors Career & Internship Fair, Site Visits, Info Sessions, Professional Development Sessions, etc. Presents workshops on various career development topics, including formal job search strategies, interview techniques, networking, negotiating, etc.
Helps manage 12twenty, the internship and job database. Assists the Associate Director in developing routine data reports with regards to employer recruiting activity and post-graduate student placement data.
Responsible for assessment for assigned employer/student programming and ERT Division assessment reporting.
Other duties as assigned to meet the needs of the Department, Division, and University Strategic Plan.
Occasional evening hours may be required.
Qualifications
Education and Experience:
A Master's degree is required. A degree in student affairs, human resource management, business, communications or related field is preferred.
A minimum of three (3) years experience in career center, business/corporate, employer relations, marketing/external relations, university advancement/development/alumni relations, student activities, or leadership programs in a college setting including event management experience is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate ability to oversee multiple tasks with attention to detail is preferred. A motivated/enthusiastic work style with strong work ethic and initiative is a plus.
Candidate must possess high-level interpersonal and networking skills as well as a professional demeanor that thrives in an intense, deadline-filled environment, where multi-tasking and the ability to remain organized despite frequent interruptions is essential.
Candidate must be proficient in Microsoft Word, Excel and database programs (e.g. Handshake, 12twenty, etc.).
Physical and Environmental Demands:
Sit for long periods of time
Handle objects (dexterity)
Stand
Deadline to Apply:
Priority consideration may be given to submissions received by September 30, 2025.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The Dr. Bob Smith Health Center promotes the health and well-being of SMU students by offering accessible, compassionate, high-quality care, including primary care, pharmacy, counseling, and dentistry, all in one convenient location.
About the Position:
This role is an on-campus, in-person position.
The Director of Pharmacy leads pharmaceutical services at the student health center, ensuring high-quality care in collaboration with clinic providers. This role oversees medication dispensing, patient education, inventory management, and pharmacy operations while supervising staff and maintaining regulatory compliance. The Director is committed to exceptional customer service, revenue goals, and enhancing services to meet student needs.
Essential Functions:
Pharmaceutical Care Delivery: Accurately fill and dispense prescriptions, reviewing orders for safety, efficacy, appropriateness, and accuracy. Counsel patients and consult with prescribers on medication selection, dosages, interactions, and side effects, offering therapeutic recommendations as needed. Provide drug information and patient education, ensuring safe/effective use of medications. Manage the point-of-sale system for medications and OTC products; maintain a small retail area stocked with health, beauty, and food items.
Inventory Control and Compliance: Maintain an efficient inventory system, conducting biannual manual counts of medications and supplies. Order and stock pharmaceuticals, OTC products, merchandise, and supplies to meet demand. Keep detailed, compliant records of prescriptions, drug inventory, narcotics, and controlled substances as required by federal and state regulations. Monitor patient drug therapy, collaborating with medical staff to promote cost-effective and appropriate pharmaceutical use. Oversee ongoing inventory-related accounting and reporting.
Pharmacy Team Support and Oversight: Manage pharmacy operations, including pricing, data analysis, and development of policies and procedures. Direct daily workflows, supervise pharmacy support staff, and oversee pharmacy technicians’ performance. Participate in recruitment, onboarding, and annual performance evaluations for staff; conduct in-service training as needed. Ensure compliance with federal, state and local regulations, maintaining all required licenses and vendor agreements. Perform continuous quality assurance and maintain pharmacy security. Identify and propose opportunities for new or expanded services to enhance pharmacy offerings.
Strategic and Support Duties: Perform additional duties as assigned, including implementing new technologies and applications to streamline processes, boost efficiency, and modernize pharmacy operations to meet student needs and expectations. Provide information on student insurance and process payments. Communicate effectively with strong interpersonal skills, maintaining a positive and professional demeanor. Serve on the Health Center Directors' governing body.
Routine evening hours are required.
Qualifications
Education and Experience:
A Bachelor’s of Science in Pharmacy from an ACPE accredited school is required. A Doctor of Pharmacy degree is preferred.
Seven (7) years of experience as a licensed pharmacist and ability to assume administrative responsibilities for the Pharmacy is required; two (2) years of experience in a managerial or supervisory role in pharmacy is also required. A current Texas pharmacy license in good standing is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of local, state, and federal regulatory requirements is required.
Candidate ability to work well with patients, pharmacists, physicians and other co-workers is essential.
Candidate must possess the ability to work well with SMU colleagues, clients and external organizations.
Candidate must be courteous, pleasant and provide service in a professional manner.
Candidate working knowledge of effective inventory system is preferred.
Candidate must be BLS (Basic Life Support) certified. Immunization certified is preferred.
Candidate familiarity with pharmacy management software is required. Knowledge of QS/1 software system is preferred.
Physical and Environmental Demands:
Reach above shoulders
Handle objects (dexterity)
Stand
Deadline to Apply:
Priority consideration may be given to submissions received by May 2, 2025.
Application deadline is May 30, 2025.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Department:
The Dr. Bob Smith Health Center promotes the health and well-being of SMU students by offering accessible, compassionate, high-quality care, including primary care, pharmacy, counseling, and dentistry, all in one convenient location.
About the Position:
This role is an on-campus, in-person position.
The Director of Pharmacy leads pharmaceutical services at the student health center, ensuring high-quality care in collaboration with clinic providers. This role oversees medication dispensing, patient education, inventory management, and pharmacy operations while supervising staff and maintaining regulatory compliance. The Director is committed to exceptional customer service, revenue goals, and enhancing services to meet student needs.
Essential Functions:
Pharmaceutical Care Delivery: Accurately fill and dispense prescriptions, reviewing orders for safety, efficacy, appropriateness, and accuracy. Counsel patients and consult with prescribers on medication selection, dosages, interactions, and side effects, offering therapeutic recommendations as needed. Provide drug information and patient education, ensuring safe/effective use of medications. Manage the point-of-sale system for medications and OTC products; maintain a small retail area stocked with health, beauty, and food items.
Inventory Control and Compliance: Maintain an efficient inventory system, conducting biannual manual counts of medications and supplies. Order and stock pharmaceuticals, OTC products, merchandise, and supplies to meet demand. Keep detailed, compliant records of prescriptions, drug inventory, narcotics, and controlled substances as required by federal and state regulations. Monitor patient drug therapy, collaborating with medical staff to promote cost-effective and appropriate pharmaceutical use. Oversee ongoing inventory-related accounting and reporting.
Pharmacy Team Support and Oversight: Manage pharmacy operations, including pricing, data analysis, and development of policies and procedures. Direct daily workflows, supervise pharmacy support staff, and oversee pharmacy technicians’ performance. Participate in recruitment, onboarding, and annual performance evaluations for staff; conduct in-service training as needed. Ensure compliance with federal, state and local regulations, maintaining all required licenses and vendor agreements. Perform continuous quality assurance and maintain pharmacy security. Identify and propose opportunities for new or expanded services to enhance pharmacy offerings.
Strategic and Support Duties: Perform additional duties as assigned, including implementing new technologies and applications to streamline processes, boost efficiency, and modernize pharmacy operations to meet student needs and expectations. Provide information on student insurance and process payments. Communicate effectively with strong interpersonal skills, maintaining a positive and professional demeanor. Serve on the Health Center Directors' governing body.
Routine evening hours are required.
Qualifications
Education and Experience:
A Bachelor’s of Science in Pharmacy from an ACPE accredited school is required. A Doctor of Pharmacy degree is preferred.
Seven (7) years of experience as a licensed pharmacist and ability to assume administrative responsibilities for the Pharmacy is required; two (2) years of experience in a managerial or supervisory role in pharmacy is also required. A current Texas pharmacy license in good standing is required.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of local, state, and federal regulatory requirements is required.
Candidate ability to work well with patients, pharmacists, physicians and other co-workers is essential.
Candidate must possess the ability to work well with SMU colleagues, clients and external organizations.
Candidate must be courteous, pleasant and provide service in a professional manner.
Candidate working knowledge of effective inventory system is preferred.
Candidate must be BLS (Basic Life Support) certified. Immunization certified is preferred.
Candidate familiarity with pharmacy management software is required. Knowledge of QS/1 software system is preferred.
Physical and Environmental Demands:
Reach above shoulders
Handle objects (dexterity)
Stand
Deadline to Apply:
Priority consideration may be given to submissions received by May 2, 2025.
Application deadline is May 30, 2025.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Digital Marketing Specialist will provide creative expertise to support the marketing and promotional efforts of the Dr. Bob Smith Health Center (DBSHC). This role blends traditional graphic design skills with digital media expertise to craft impactful visuals for print and online platforms. Collaborating with university and health center staff, the designer will report directly to the Executive Director and play a key role in advancing DBSHC’s outreach.
Essential Functions:
Design & Content Creation: Create print materials such as brochures, posters and flyers. Design digital content for DBSHC website, email templates, digital monitors, social media (e.g., Facebook, Instagram, X) and PPT presentations. Capture/edit photography to enhance promotional materials. Keep organized digital folder of design assets (e.g., photos, completed projects) for Exec Director's access.
Digital Media and Analytics: Distribute visual assets across social media and other platforms. Send out event notifications via email to the campus. Monitor engagement metrics (e.g., likes, shares, clicks) to evaluate effectiveness and refine future designs.
Collaboration and Communication: Work with campus partners and DBSHC staff to align designs with project goals and brand standards. Engage in co-marketing efforts with other departments as appropriate. Collect feedback from stakeholders at key stages to ensure accuracy and satisfaction.
Project Management: Manage multiple projects independently and with the marketing team, meeting deadlines efficiently. Track progress and communicate updates or challenges to the Executive Director.
Other duties as assigned
Qualifications
Education and Experience:
A Bachelor’s degree is required. A degree in graphic design, art or related discipline is preferred.
A minimum of two (2) years of experience in a professional graphic design role is required. Experience in a creative agency, marketing department, or a university design unit is preferred.
Knowledge, Skills and Abilities:
Candidate should exhibit excellent interpersonal and verbal communication abilities, enabling them to effectively engage with diverse groups across the University and foster productive relationships with various stakeholders. Additionally, the candidate must possess strong written communication skills, including proficiency in editing and proofreading
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of digital media trends and best practices (e.g., social media design, accessibility) is required.
Candidate must be able to demonstrate proficiency with design software, including Adobe Creative Suite (e.g., Illustrator, InDesign, Photoshop, Dreamweaver).
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by April 10, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Salary commensurate with experience and qualifications
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Digital Marketing Specialist will provide creative expertise to support the marketing and promotional efforts of the Dr. Bob Smith Health Center (DBSHC). This role blends traditional graphic design skills with digital media expertise to craft impactful visuals for print and online platforms. Collaborating with university and health center staff, the designer will report directly to the Executive Director and play a key role in advancing DBSHC’s outreach.
Essential Functions:
Design & Content Creation: Create print materials such as brochures, posters and flyers. Design digital content for DBSHC website, email templates, digital monitors, social media (e.g., Facebook, Instagram, X) and PPT presentations. Capture/edit photography to enhance promotional materials. Keep organized digital folder of design assets (e.g., photos, completed projects) for Exec Director's access.
Digital Media and Analytics: Distribute visual assets across social media and other platforms. Send out event notifications via email to the campus. Monitor engagement metrics (e.g., likes, shares, clicks) to evaluate effectiveness and refine future designs.
Collaboration and Communication: Work with campus partners and DBSHC staff to align designs with project goals and brand standards. Engage in co-marketing efforts with other departments as appropriate. Collect feedback from stakeholders at key stages to ensure accuracy and satisfaction.
Project Management: Manage multiple projects independently and with the marketing team, meeting deadlines efficiently. Track progress and communicate updates or challenges to the Executive Director.
Other duties as assigned
Qualifications
Education and Experience:
A Bachelor’s degree is required. A degree in graphic design, art or related discipline is preferred.
A minimum of two (2) years of experience in a professional graphic design role is required. Experience in a creative agency, marketing department, or a university design unit is preferred.
Knowledge, Skills and Abilities:
Candidate should exhibit excellent interpersonal and verbal communication abilities, enabling them to effectively engage with diverse groups across the University and foster productive relationships with various stakeholders. Additionally, the candidate must possess strong written communication skills, including proficiency in editing and proofreading
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate knowledge of digital media trends and best practices (e.g., social media design, accessibility) is required.
Candidate must be able to demonstrate proficiency with design software, including Adobe Creative Suite (e.g., Illustrator, InDesign, Photoshop, Dreamweaver).
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by April 10, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Campus Living Community Coordinator
Location: Campus Living
Regular/Temporary: Regular
Job ID: 608286
Full/Part Time: Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
Job Description
Campus Living (CL) at Northern Arizona University houses 8,300 students and staff in 22 campus living communities (CLCs), including traditional, suite and apartment communities. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.
Campus Living Mission Statement:
“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”
Our four foundational value areas:
• Care and Support • Community and Connectedness • Equity and Inclusion • Learning and Development
We value and honor diverse experiences and perspectives and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.
Position Overview
The Campus Living Community (CLC) Coordinator is a 12-month, full-time, live-in position, reporting directly to an Assistant Director (AD) in Campus Living Community Staffing, and responsible for the overall management of the daily operations of a campus living community housing 350 - 780 residents.
The CLC Coordinator supports students, staff and the department in advancing our mission and foundational value areas through staff supervision, resident engagement, operational processes and attention to community facility needs. In collaboration with departmental staff and campus partnerships, the CLC Coordinator implements a programming/engagement model in their community that reflects current student development needs and trends, contributes to diversity and inclusion efforts, and supports the mission and values of Campus Living and Northern Arizona University.
Summer Responsibilities:
Campus Living serves a variety of populations during the summer months including NAU students, special program participants, and conference guests from the state, country and world. CLC Coordinators help ensure continuity of all departmental operations during the summer. Campus living communities that close for the summer may necessitate a temporary move to another community during that time. CLC Coordinators participate in the hiring, training, supervision and evaluation of summer student staff. Participation in the on-call rotation as well as oversight of building preparations and turnovers are included in summer responsibilities. Summer committees include a variety of workgroups and projects as well as planning for the upcoming academic year.
Staff Supervision & Development - 30%
• Hire, train, supervise, and evaluate 7-22 Community Assistants (CA); potentially directly supervise one CLC Graduate Assistant, dependent on community placement. • Create, implement, and assess a community engagement plan that assists in guiding outreach and engagement efforts for Community Assistants • Work with staff members individually through one-on-one meetings/interactions, and as a team during weekly staff meetings, to encourage growth and development. • Provide staff ongoing positive and constructive feedback including two evaluations over the course of the academic year to measure success and growth in the Community Assistant position. • Facilitate staff meetings and participate in centralized staff meetings and in-services. Staff meetings are scheduled for Wednesday nights from 7:00 p.m. - 9:00 p.m. weekly. • Organize and facilitate staff development activities to promote a strong sense of team and support. • Provide functional supervision for the student Operations Assistant charged with oversight of front desk operations in conjunction with central Campus Living staff.
Student & Community Development - 20%
• Support students, staff and Campus Living in advancing the departmental mission “We create a welcoming and vibrant campus living experience where students connect, explore and belong.” and four foundational value areas: care and support, learning and development, equity and inclusion, and community and connectedness. • Interact and build rapport with community members from a wide variety of social backgrounds, providing them with personal and administrative support, with a commitment to help develop students. • Develop an inclusive and welcoming environment for community members and staff; be aware of current events and issues which impact students coming from various backgrounds and experiences. • Work with students to develop and maintain an atmosphere conducive to study and community living; encourage students to take responsibility for developing a communal atmosphere. • Collaborate with campus partners and CL staff to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities. • Coordinate the election process and advise the Community Council to coordinate an effective team and support leadership development. • Attend weekly Community Council Meetings and meet with executive members. • Attend Campus Living Student Association (CLSA) General Council meetings at least once a semester. • Manage and maintain an active social media presence for your assigned community in collaboration with Campus Living staff.
Student Support & Behavioral Education - 20%
• Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Collaborate and consult with Manager on-call for high-impact situations involving students and follow up with hall staff accordingly. • Address emergency, crisis and large-scale situations appropriately as they arise and work to mitigate community impact. • Provide support, guidance and appropriate referrals for community members in need of professional services and resources; be knowledgeable of campus and community resources. • Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc. • Understand and enforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Community Policies; lead with care and an educational focus on student behavior, individual and community impact, and student learning. • Serve as a hearing officer for Campus Living and the Office of the Dean of Students. Address inappropriate behavior of students incorporating a student development perspective and following due process; determine fair and appropriate educational sanctions; and complete appropriate documentation. Make conduct referrals as appropriate.
Administration & Operations - 20%
• Communicate regularly with supervisor and other ADs as needed to provide accurate, timely and detailed information, and to keep supervisor informed of situations occurring in the campus living community. • Assist with coordination of operational functions including student check-in/out, key/access card oversight, emergency room assignments, community transfers, damage charge assessments, and term transition checklist items. • Utilize software to manage occupancy, community resources, student engagement reports, student employment, facilities work orders, etc.; become proficient with primary management systems include StarRez, Maxient and TMA. • Review and collaborate with supervisor/other ADs to authorize expenditures for community engagement, community council, and staff development; ensure CL and NAU budgetary guidelines are followed. • Tour and inspect facilities to ensure building security and safety. • Provide input and feedback related to facility improvements that address student needs and enhance the community living experience. • Serve as a liaison to departmental Facilities Coordinator(s). Report, track, and follow up on facilities issues in campus living community. • Consider parents/guardians as partners in the growth and development of on campus students; within FERPA guidelines, provide timely follow up via email and/or phone with parents/guardians regarding their student concerns and experiences. • Support summer camps and conference operations including supervision of summer staff, working with Summer Camps and Conferences (SCC) to facilitate a robust summer operation. • Complete other administrative tasks and processes as assigned and needed.
Departmental Engagement - 5%
• Serve on departmental committees to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, etc. • Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities. • Open and close campus living community at the beginning and end of each term transition; submit end of semester reports. • Participate and assist in facilitating departmental student employee trainings in August and January. Plan and implement community-specific staff training sessions related to the role and areas of improvement.
Other - 5%
• Other duties as assigned.
Minimum Qualifications
• Undergraduate Bachelor's Degree, • 2-3 years of relevant experience, • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
• Master's Degree in Higher Education Administration, Counseling, or related field (completed by start date).
Knowledge, Skills, & Abilities
Knowledge
• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures. • Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses. • Knowledge of conflict mediation, crisis response and management. • Knowledge of living and learning communities. • Knowledge of higher education law, including FERPA, Title IX, HIPAA, Clery Act etc.
Skills
• Customer service skills. • Active listening skills. • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint).
Abilities
• Balances competing priorities. • Possesses strong leadership practices. • Establishes and maintains effective working relationships. • Communicates effectively. • Problem solving, organizational, and analytical capabilities.
Background Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
March 17, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/6019066
Full Time
Campus Living Community Coordinator
Location: Campus Living
Regular/Temporary: Regular
Job ID: 608286
Full/Part Time: Full-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
Job Description
Campus Living (CL) at Northern Arizona University houses 8,300 students and staff in 22 campus living communities (CLCs), including traditional, suite and apartment communities. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.
Campus Living Mission Statement:
“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”
Our four foundational value areas:
• Care and Support • Community and Connectedness • Equity and Inclusion • Learning and Development
We value and honor diverse experiences and perspectives and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.
Position Overview
The Campus Living Community (CLC) Coordinator is a 12-month, full-time, live-in position, reporting directly to an Assistant Director (AD) in Campus Living Community Staffing, and responsible for the overall management of the daily operations of a campus living community housing 350 - 780 residents.
The CLC Coordinator supports students, staff and the department in advancing our mission and foundational value areas through staff supervision, resident engagement, operational processes and attention to community facility needs. In collaboration with departmental staff and campus partnerships, the CLC Coordinator implements a programming/engagement model in their community that reflects current student development needs and trends, contributes to diversity and inclusion efforts, and supports the mission and values of Campus Living and Northern Arizona University.
Summer Responsibilities:
Campus Living serves a variety of populations during the summer months including NAU students, special program participants, and conference guests from the state, country and world. CLC Coordinators help ensure continuity of all departmental operations during the summer. Campus living communities that close for the summer may necessitate a temporary move to another community during that time. CLC Coordinators participate in the hiring, training, supervision and evaluation of summer student staff. Participation in the on-call rotation as well as oversight of building preparations and turnovers are included in summer responsibilities. Summer committees include a variety of workgroups and projects as well as planning for the upcoming academic year.
Staff Supervision & Development - 30%
• Hire, train, supervise, and evaluate 7-22 Community Assistants (CA); potentially directly supervise one CLC Graduate Assistant, dependent on community placement. • Create, implement, and assess a community engagement plan that assists in guiding outreach and engagement efforts for Community Assistants • Work with staff members individually through one-on-one meetings/interactions, and as a team during weekly staff meetings, to encourage growth and development. • Provide staff ongoing positive and constructive feedback including two evaluations over the course of the academic year to measure success and growth in the Community Assistant position. • Facilitate staff meetings and participate in centralized staff meetings and in-services. Staff meetings are scheduled for Wednesday nights from 7:00 p.m. - 9:00 p.m. weekly. • Organize and facilitate staff development activities to promote a strong sense of team and support. • Provide functional supervision for the student Operations Assistant charged with oversight of front desk operations in conjunction with central Campus Living staff.
Student & Community Development - 20%
• Support students, staff and Campus Living in advancing the departmental mission “We create a welcoming and vibrant campus living experience where students connect, explore and belong.” and four foundational value areas: care and support, learning and development, equity and inclusion, and community and connectedness. • Interact and build rapport with community members from a wide variety of social backgrounds, providing them with personal and administrative support, with a commitment to help develop students. • Develop an inclusive and welcoming environment for community members and staff; be aware of current events and issues which impact students coming from various backgrounds and experiences. • Work with students to develop and maintain an atmosphere conducive to study and community living; encourage students to take responsibility for developing a communal atmosphere. • Collaborate with campus partners and CL staff to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities. • Coordinate the election process and advise the Community Council to coordinate an effective team and support leadership development. • Attend weekly Community Council Meetings and meet with executive members. • Attend Campus Living Student Association (CLSA) General Council meetings at least once a semester. • Manage and maintain an active social media presence for your assigned community in collaboration with Campus Living staff.
Student Support & Behavioral Education - 20%
• Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Collaborate and consult with Manager on-call for high-impact situations involving students and follow up with hall staff accordingly. • Address emergency, crisis and large-scale situations appropriately as they arise and work to mitigate community impact. • Provide support, guidance and appropriate referrals for community members in need of professional services and resources; be knowledgeable of campus and community resources. • Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc. • Understand and enforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Community Policies; lead with care and an educational focus on student behavior, individual and community impact, and student learning. • Serve as a hearing officer for Campus Living and the Office of the Dean of Students. Address inappropriate behavior of students incorporating a student development perspective and following due process; determine fair and appropriate educational sanctions; and complete appropriate documentation. Make conduct referrals as appropriate.
Administration & Operations - 20%
• Communicate regularly with supervisor and other ADs as needed to provide accurate, timely and detailed information, and to keep supervisor informed of situations occurring in the campus living community. • Assist with coordination of operational functions including student check-in/out, key/access card oversight, emergency room assignments, community transfers, damage charge assessments, and term transition checklist items. • Utilize software to manage occupancy, community resources, student engagement reports, student employment, facilities work orders, etc.; become proficient with primary management systems include StarRez, Maxient and TMA. • Review and collaborate with supervisor/other ADs to authorize expenditures for community engagement, community council, and staff development; ensure CL and NAU budgetary guidelines are followed. • Tour and inspect facilities to ensure building security and safety. • Provide input and feedback related to facility improvements that address student needs and enhance the community living experience. • Serve as a liaison to departmental Facilities Coordinator(s). Report, track, and follow up on facilities issues in campus living community. • Consider parents/guardians as partners in the growth and development of on campus students; within FERPA guidelines, provide timely follow up via email and/or phone with parents/guardians regarding their student concerns and experiences. • Support summer camps and conference operations including supervision of summer staff, working with Summer Camps and Conferences (SCC) to facilitate a robust summer operation. • Complete other administrative tasks and processes as assigned and needed.
Departmental Engagement - 5%
• Serve on departmental committees to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, etc. • Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities. • Open and close campus living community at the beginning and end of each term transition; submit end of semester reports. • Participate and assist in facilitating departmental student employee trainings in August and January. Plan and implement community-specific staff training sessions related to the role and areas of improvement.
Other - 5%
• Other duties as assigned.
Minimum Qualifications
• Undergraduate Bachelor's Degree, • 2-3 years of relevant experience, • Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Preferred Qualifications
• Master's Degree in Higher Education Administration, Counseling, or related field (completed by start date).
Knowledge, Skills, & Abilities
Knowledge
• Knowledge of Health, Safety, and Emergency Preparedness policies and procedures. • Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses. • Knowledge of conflict mediation, crisis response and management. • Knowledge of living and learning communities. • Knowledge of higher education law, including FERPA, Title IX, HIPAA, Clery Act etc.
Skills
• Customer service skills. • Active listening skills. • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint).
Abilities
• Balances competing priorities. • Possesses strong leadership practices. • Establishes and maintains effective working relationships. • Communicates effectively. • Problem solving, organizational, and analytical capabilities.
Background Information
This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Salary range begins at $44,422. Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits
This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
March 17, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/6019066
Executive Director, Business Incubator
San Francisco Bay University
Category: Staff
Type: Full Time
Min. Experience: Director
Salary: $130,000 - $145,000
About San Francisco Bay University: San Francisco Bay University (SFBU), an independent, nonprofit, WASC-accredited institution in the heart of Silicon Valley, is seeking its inaugural Executive Director for the Business Incubator. As a forward-thinking university, SFBU is committed to disrupting traditional higher education by removing barriers and empowering students to succeed. Our mission is to offer diverse learners inclusive, innovative, and inspiring education that drives lifelong personal and professional growth. We aim to set a national and international standard for engaged, transformative higher education in service of the common good.
At SFBU, students are our priority. We cultivate a community where personal engagement among students, faculty, and staff is central, while offering affordable, high-quality education. Our commitment to diversity, equity, inclusion, and social justice is at the core of everything we do. To learn more about our vision and goals, please review our strategic plan at https://www.sfbu.edu/why-we-are-here/strategic-plan.
Position Overview:
The Executive Director of SFBU's Business Incubator will provide visionary leadership and strategic oversight to foster a dynamic entrepreneurial ecosystem. This role will drive the incubator's mission to support the growth of innovative startups, entrepreneurial ventures, and community collaborations. The Executive Director will lead all aspects of the incubator's operations, including program development, partnerships, fundraising, community outreach, and financial management. The Executive Director will also ensure the alignment of the incubator's goals with SFBU's broader mission of innovation and student success.
The ideal candidate is a seasoned leader with a strong entrepreneurial background, proven experience in business development, and a passion for fostering innovation in higher education.
Key Responsibilities:
Strategic Leadership and Vision:
• Develop and implement a comprehensive strategic plan for the business incubator, aligning with SFBU's mission and long-term goals.
• Lead the development of innovative incubation programs that provide mentorship, resources, and support services for startups and entrepreneurs.
• Oversee the community certificate program in entrepreneurship, ensuring it provides valuable skills and knowledge for aspiring entrepreneurs in the local community
• Foster a culture of innovation and entrepreneurship across the university, promoting the incubator as a hub for students, faculty, and external stakeholders.
• Establish measurable metrics to track the success, growth, and impact of incubated businesses, using data-driven approaches to guide continuous improvement.
Partnerships and Ecosystem Building:
• Build and maintain strategic relationships with industry partners, venture capitalists, angel investors, alumni, government agencies, and economic development organizations to provide resources, funding, and opportunities for incubated ventures.
• Lead outreach efforts to engage the broader community, including local businesses, civic organizations, and community leaders, to promote the incubator and recruit clients, mentors, and partners.
• Serve as the primary liaison between the incubator and external stakeholders, advocating for SFBU's role in fostering entrepreneurship and innovation.
Fundraising and Financial Management:
• Secure funding for incubator operations through partnerships, grants, sponsorships, and philanthropic efforts.
• Develop and manage the incubator's budget, ensuring financial sustainability and efficient resource allocation to support its programs and clients.
Mentorship and Startup Support:
• Create and oversee a structured mentorship program, providing guidance and support to entrepreneurs and startups.
• Support clients in business development, strategic planning, marketing, and securing funding, monitoring their progress, and helping them achieve their business goals.
• Collaborate with SFBU's future Innovation Center and other university resources to leverage technical assistance and prototyping support for startups.
Operations and Facility Management:
• Manage the day-to-day operations of the incubator, including space management, staffing, and administrative processes.
• Oversee lease agreements, facility contracts, and vendor relationships to ensure effective operations.
• Ensure the incubator adheres to best practices in business incubation, promoting the successful graduation of clients and contributing to a sustainable regional entrepreneurial ecosystem.
Community Engagement and Advocacy:
• Represent SFBU's Business Incubator at local, regional, and national events, conferences, and workshops, advocating for the university's role in entrepreneurship.
• Organize events, workshops, and conferences to promote the incubator's mission, recruit clients, and engage with the broader community.
• Develop marketing and communication strategies to raise awareness of the incubator's programs and successes.
Skills and Abilities:
• Leadership and Vision: Ability to lead and inspire cross-functional teams, drive innovation, and communicate a long-term vision for the incubator.
• Entrepreneurial Experience: Deep understanding of startup ecosystems, venture creation, and business growth strategies.
• Partnership Building: Strong networking and relationship-building skills, with the ability to engage with investors, partners, and community leaders.
• Financial Acumen: Experience in fundraising, budget management, and creating sustainable financial models for startup programs.
• Mentorship and Development: Strong coaching and advisory skills to support entrepreneurs and startups.
• Communication: Excellent verbal and written communication skills, with the ability to represent SFBU in public forums and engage with diverse stakeholders.
• Cultural Competency: Ability to work effectively in a diverse university environment, promoting inclusivity in entrepreneurial endeavors.
Required Qualifications:
• Master's degree in business administration, entrepreneurship, or a related field.
• Minimum of 10 years of experience in business development, entrepreneurship, or management, with at least 5 years in a leadership role.
• Proven track record of supporting startup growth, including experience in fundraising, investor relations, and business incubation.
• Strong understanding of technology trends and innovation ecosystems, including knowledge of SaaS, AI, cloud platforms, Design Thinking and other emerging technologies.
• Experience in higher education and working with diverse communities is highly desirable.
Preferred Qualifications:
• Experience managing a university-based business incubator or innovation hub.
• Knowledge of best practices in business incubation, including client graduation, industry benchmarks, and entrepreneurial support programs.
• Familiarity with regional economic development strategies and collaborations with local businesses and government agencies.
Application Process:
Interested candidates should submit a cover letter, resume, and a list of three references. Review of applications will continue until the position is filled.
This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time, with or without notice.
SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other characteristic protected by law.
To apply, please visit: https://apptrkr.com/5981172
Full Time
Executive Director, Business Incubator
San Francisco Bay University
Category: Staff
Type: Full Time
Min. Experience: Director
Salary: $130,000 - $145,000
About San Francisco Bay University: San Francisco Bay University (SFBU), an independent, nonprofit, WASC-accredited institution in the heart of Silicon Valley, is seeking its inaugural Executive Director for the Business Incubator. As a forward-thinking university, SFBU is committed to disrupting traditional higher education by removing barriers and empowering students to succeed. Our mission is to offer diverse learners inclusive, innovative, and inspiring education that drives lifelong personal and professional growth. We aim to set a national and international standard for engaged, transformative higher education in service of the common good.
At SFBU, students are our priority. We cultivate a community where personal engagement among students, faculty, and staff is central, while offering affordable, high-quality education. Our commitment to diversity, equity, inclusion, and social justice is at the core of everything we do. To learn more about our vision and goals, please review our strategic plan at https://www.sfbu.edu/why-we-are-here/strategic-plan.
Position Overview:
The Executive Director of SFBU's Business Incubator will provide visionary leadership and strategic oversight to foster a dynamic entrepreneurial ecosystem. This role will drive the incubator's mission to support the growth of innovative startups, entrepreneurial ventures, and community collaborations. The Executive Director will lead all aspects of the incubator's operations, including program development, partnerships, fundraising, community outreach, and financial management. The Executive Director will also ensure the alignment of the incubator's goals with SFBU's broader mission of innovation and student success.
The ideal candidate is a seasoned leader with a strong entrepreneurial background, proven experience in business development, and a passion for fostering innovation in higher education.
Key Responsibilities:
Strategic Leadership and Vision:
• Develop and implement a comprehensive strategic plan for the business incubator, aligning with SFBU's mission and long-term goals.
• Lead the development of innovative incubation programs that provide mentorship, resources, and support services for startups and entrepreneurs.
• Oversee the community certificate program in entrepreneurship, ensuring it provides valuable skills and knowledge for aspiring entrepreneurs in the local community
• Foster a culture of innovation and entrepreneurship across the university, promoting the incubator as a hub for students, faculty, and external stakeholders.
• Establish measurable metrics to track the success, growth, and impact of incubated businesses, using data-driven approaches to guide continuous improvement.
Partnerships and Ecosystem Building:
• Build and maintain strategic relationships with industry partners, venture capitalists, angel investors, alumni, government agencies, and economic development organizations to provide resources, funding, and opportunities for incubated ventures.
• Lead outreach efforts to engage the broader community, including local businesses, civic organizations, and community leaders, to promote the incubator and recruit clients, mentors, and partners.
• Serve as the primary liaison between the incubator and external stakeholders, advocating for SFBU's role in fostering entrepreneurship and innovation.
Fundraising and Financial Management:
• Secure funding for incubator operations through partnerships, grants, sponsorships, and philanthropic efforts.
• Develop and manage the incubator's budget, ensuring financial sustainability and efficient resource allocation to support its programs and clients.
Mentorship and Startup Support:
• Create and oversee a structured mentorship program, providing guidance and support to entrepreneurs and startups.
• Support clients in business development, strategic planning, marketing, and securing funding, monitoring their progress, and helping them achieve their business goals.
• Collaborate with SFBU's future Innovation Center and other university resources to leverage technical assistance and prototyping support for startups.
Operations and Facility Management:
• Manage the day-to-day operations of the incubator, including space management, staffing, and administrative processes.
• Oversee lease agreements, facility contracts, and vendor relationships to ensure effective operations.
• Ensure the incubator adheres to best practices in business incubation, promoting the successful graduation of clients and contributing to a sustainable regional entrepreneurial ecosystem.
Community Engagement and Advocacy:
• Represent SFBU's Business Incubator at local, regional, and national events, conferences, and workshops, advocating for the university's role in entrepreneurship.
• Organize events, workshops, and conferences to promote the incubator's mission, recruit clients, and engage with the broader community.
• Develop marketing and communication strategies to raise awareness of the incubator's programs and successes.
Skills and Abilities:
• Leadership and Vision: Ability to lead and inspire cross-functional teams, drive innovation, and communicate a long-term vision for the incubator.
• Entrepreneurial Experience: Deep understanding of startup ecosystems, venture creation, and business growth strategies.
• Partnership Building: Strong networking and relationship-building skills, with the ability to engage with investors, partners, and community leaders.
• Financial Acumen: Experience in fundraising, budget management, and creating sustainable financial models for startup programs.
• Mentorship and Development: Strong coaching and advisory skills to support entrepreneurs and startups.
• Communication: Excellent verbal and written communication skills, with the ability to represent SFBU in public forums and engage with diverse stakeholders.
• Cultural Competency: Ability to work effectively in a diverse university environment, promoting inclusivity in entrepreneurial endeavors.
Required Qualifications:
• Master's degree in business administration, entrepreneurship, or a related field.
• Minimum of 10 years of experience in business development, entrepreneurship, or management, with at least 5 years in a leadership role.
• Proven track record of supporting startup growth, including experience in fundraising, investor relations, and business incubation.
• Strong understanding of technology trends and innovation ecosystems, including knowledge of SaaS, AI, cloud platforms, Design Thinking and other emerging technologies.
• Experience in higher education and working with diverse communities is highly desirable.
Preferred Qualifications:
• Experience managing a university-based business incubator or innovation hub.
• Knowledge of best practices in business incubation, including client graduation, industry benchmarks, and entrepreneurial support programs.
• Familiarity with regional economic development strategies and collaborations with local businesses and government agencies.
Application Process:
Interested candidates should submit a cover letter, resume, and a list of three references. Review of applications will continue until the position is filled.
This position description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time, with or without notice.
SFBU is an Equal Opportunity / Affirmative Action Employer: SFBU is committed to providing equal employment opportunities for all employees and applicants for employment. SFBU does not discriminate in employment opportunities or practices based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other characteristic protected by law.
To apply, please visit: https://apptrkr.com/5981172
Salary Range:
Annual salary - $47,112. This is a live-in position. Other benefits include a meal allowance of $2,300 per year (twelve months); relocation allowance up to $800 (new employees must be a minimum of 50 miles or more to be eligible for relocation assistance); access to professional development funds; partially furnished one bedroom/one bathroom apartment, including laundry, utilities, expanded television service and internet; and comprehensive package of University health, tuition and retirement benefits.
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director provides leadership in developing and sustaining positive academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community. Position is live-in and reports to an Associate Director for Residential Life. The position serves in an on-call rotation.
Essential Functions:
Trains, supervises, and evaluates the job performance of student staff. Conducts regularly scheduled individual and group staff meetings. Provides development and accountability for student leaders.
Develops a personal knowledge of individual residents to better provide assistance and related support. Assists with retention efforts. Serves as a case manager through the Caring Community Connections program. Provides conflict mediation and parent interaction to resolve student issues.
Assesses needs of residents. Provides and facilitates programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advises commons council and student leaders.
Leads and/or serves on one or more RLSH (and potentially Student Affairs) committees. Meets regularly with supervisor and other RLSH staff.
Develops a relationship with FIR and supports their connection to the leadership team and programmatic efforts.
Serves as Conduct Officer for student conduct cases occurring in residential areas.
Performs related duties as assigned or required to meet RLSH and University goals.
Coordinates building operations. Assists with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitors physical condition of assigned areas and reports work requests and desired facility improvements per established procedures.
Manages budget and financial paperwork including purchasing and expense reports.
Assists in major annual processes, e.g., staff selection, assessments, and serves on the on-call rotation to manage student and facilities emergencies, etc.
Qualifications
Education and Experience:
A Master's degree is required. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education or related field is preferred.
Previous experience in Residence Life (full time or graduate) is preferred. Experience working in Student Affairs, a residential college setting or working with academic and faculty partners is also preferred. Experience supervising student staff is a plus.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must be able to establish and maintain effective and collaborative supervisory and collegial working relationships.
Candidate must be willing and able to work evenings and weekends, and serve in an on-call rotation and also be willing and able to live in and be a presence in the community.
Candidate proficiency in Microsoft Office (MS Word, Excel, PowerPoint and Outlook) is essential.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 9, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Annual salary - $47,112. This is a live-in position. Other benefits include a meal allowance of $2,300 per year (twelve months); relocation allowance up to $800 (new employees must be a minimum of 50 miles or more to be eligible for relocation assistance); access to professional development funds; partially furnished one bedroom/one bathroom apartment, including laundry, utilities, expanded television service and internet; and comprehensive package of University health, tuition and retirement benefits.
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director provides leadership in developing and sustaining positive academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community. Position is live-in and reports to an Associate Director for Residential Life. The position serves in an on-call rotation.
Essential Functions:
Trains, supervises, and evaluates the job performance of student staff. Conducts regularly scheduled individual and group staff meetings. Provides development and accountability for student leaders.
Develops a personal knowledge of individual residents to better provide assistance and related support. Assists with retention efforts. Serves as a case manager through the Caring Community Connections program. Provides conflict mediation and parent interaction to resolve student issues.
Assesses needs of residents. Provides and facilitates programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advises commons council and student leaders.
Leads and/or serves on one or more RLSH (and potentially Student Affairs) committees. Meets regularly with supervisor and other RLSH staff.
Develops a relationship with FIR and supports their connection to the leadership team and programmatic efforts.
Serves as Conduct Officer for student conduct cases occurring in residential areas.
Performs related duties as assigned or required to meet RLSH and University goals.
Coordinates building operations. Assists with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitors physical condition of assigned areas and reports work requests and desired facility improvements per established procedures.
Manages budget and financial paperwork including purchasing and expense reports.
Assists in major annual processes, e.g., staff selection, assessments, and serves on the on-call rotation to manage student and facilities emergencies, etc.
Qualifications
Education and Experience:
A Master's degree is required. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education or related field is preferred.
Previous experience in Residence Life (full time or graduate) is preferred. Experience working in Student Affairs, a residential college setting or working with academic and faculty partners is also preferred. Experience supervising student staff is a plus.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must be able to establish and maintain effective and collaborative supervisory and collegial working relationships.
Candidate must be willing and able to work evenings and weekends, and serve in an on-call rotation and also be willing and able to live in and be a presence in the community.
Candidate proficiency in Microsoft Office (MS Word, Excel, PowerPoint and Outlook) is essential.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 9, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
