Alachua County Board of County Commissioners
33 N. Main St, Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT
Location: Oakland
Job ID: 84135
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
UC OFFICE OF THE PRESIDENT
The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world.
At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html.
DEPARTMENT OVERVIEW
The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community.
POSITION SUMMARY
Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals.
This is a hybrid position, two days a week onsite in the Oakland, CA office.
Responsibilities
• 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members.
Required Qualifications
• At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President.
Preferred Qualifications
• Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required.
Education
• Bachelor's degree in related area and / or equivalent experience / training
SPECIAL CONDITIONS
This is a hybrid position, two days a week onsite in the Oakland, CA office.
SALARY AND BENEFITS
Job Title Communications Manager 2
Job Code 000409
Salary Grade Grade 27
Payscale: $185,000 - $210,000, commensurate with experience
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html
ADDITIONAL INFORMATION
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is February 27, 2026.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf
EEO STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu.
To apply, visit https://apptrkr.com/6932861
Full Time
SENIOR DIRECTOR OF EXTERNAL ENGAGEMENT
Location: Oakland
Job ID: 84135
Job Posting
For UCOP internal applicants, please login to the internal candidate gateway at: https://jobs.ucop.edu/
UC OFFICE OF THE PRESIDENT
The University of California Office of the President serves as the headquarters to a system of 10 campuses, six academic health centers, and three affiliated national laboratories. As one of the largest and most acclaimed institutions of higher learning in the world, UC is dedicated to excellence in teaching, research, and public service. Together, we educate nearly 300,000 students, employ 266,000 faculty and staff, and have 2 million alumni living and working around the world.
At the University of California, your contributions make a difference. Working here means being part of a historic institution, and a vibrant and diverse community. We are passionate people, serving the greater good. Choose a career where you can leverage your knowledge, skills, and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. https://www.ucop.edu/about/index.html.
DEPARTMENT OVERVIEW
The External Engagement Department helps showcase the University of California's impact and value to the state and the nation. Working with UC Office of the President (UCOP) and campus colleagues, faculty, researchers, students, and staff, the External Engagement team builds public awareness of the depth and breadth of the University's academic, research, and public service contributions through compelling social media, multimedia, and editorial content. In collaboration with others, the team supports strategic messaging and advocacy efforts on behalf of the University to the general public, elected officials, news media, and the greater UC community.
POSITION SUMMARY
Reporting to the Associate Vice President for Communications ("AVP"), the Senior Director of External Engagement ("Senior Director") manages three units with about 10 employees, contractors, and interns who are responsible for the University's systemwide social media, multimedia, and editorial strategy and content production. The Senior Director develops and executes varied communications plans and programs, including paid outreach across channels, that support sustained outreach to broad audiences and build affinity for and recognition and understanding of the University of California. The Senior Director advises and collaborates closely with the AVP and other Senior Directors in the Communications Department to achieve these goals.
This is a hybrid position, two days a week onsite in the Oakland, CA office.
Responsibilities
• 70% Strategy and content development: Advises and works with External Relations and Communications leadership, Communications and Government Relations colleagues, and others throughout the UC system to develop and implement short- and long-term creative, effective, and strategic communications plans and initiatives that advance the university's priorities and messaging goals. Coordinates closely with UCOP and campus communications colleagues to create and elevate content across teams and UC locations. Contributes to division- and UCOP-wide rapid response efforts as they relate to social media, multimedia, and editorial content, helping the university quickly respond to crises, unfolding events, or new trends. Contributes to the narrative building and storytelling priorities of the University and coordinates communication initiatives within External Relations and Communications. • 30% Team leadership: Coordinates and assists with integration of individual teams including social media, editorial, and multimedia professionals, providing strategic direction and leading through change. Hires, trains, coaches, and motivates team members as needed, including contractors and interns. Ensures department units are closely aligned with Communications, ER&C, and UC-wide priorities by setting clear and aligned objectives and key results for external communications. Regularly assesses the effectiveness and impact of programs, projects, and publications executed by the External Engagement team using data and metrics. Supervises the development and distribution of regular content for the University's social, digital, and editorial channels, as well as content in support of government relations, advocacy, and media outreach goals. With guidance from the AVP, manages department resources, including the department's budget and the use of contractors and interns as needed, to optimize work, resource use, and project delivery. Strengthen team structure, processes, and skills to support the organization's needs, ensuring the team has the tools and training they need to succeed and utilizes them effectively. Identify and support opportunities for staff development and cross-training that will improve the effectiveness of the overall team and individual team members.
Required Qualifications
• At least 10 years of experience and increasing responsibility in strategic communications work; experience working at a large, complex organization is a must. • Substantial digital experience and understanding of the role of social media and other digital content in meeting institutional goals. Familiarity with associated technologies, tools, and strategies. • Comfort and flexibility in fluid work environments, including producing quality content on short deadlines and with little advance notice. Ability to meet multiple and concurrent deadlines with minimal supervision while also managing longer-term projects and priorities. • Excellent editorial and project management and planning skills. Effective at accomplishing complex and high-profile tasks with minimal supervision. Meticulous attention to detail and ability to produce factually accurate, polished content that requires little to no editing. • Extensive experience leading and managing cross-functional teams, including providing constructive criticism and ensuring the production of high-quality work within budget and time constraints. • Excellent verbal and interpersonal communication skills. Ability to communicate with a variety of personalities in a tactful and professional manner. Enthusiasm for developing productive partnerships and collaborating with others, including peers and leadership, to achieve key objectives. • Demonstrated ability to produce clear, engaging, and effective communications for a variety of written and digital media and to multiple audiences; skilled at researching, analyzing, and synthesizing complex issues, information, and data into concise yet accessible and effective messaging. • Sound judgment, discretion, and political acumen, particularly when working with sensitive or confidential information. Experience working with senior leaders, with proven ability to provide well-reasoned, highly-informed, and strategic counsel to leadership and internal partners. Adept in problem recognition, avoidance, and resolution. • Service-oriented, ego-free, positive approach to achieving the team's and institution's stated goals. Contributes to fostering trust and teamwork within the department, division, and across the Office of the President.
Preferred Qualifications
• Experience with Microsoft Office Suite, Monday.com, BOX, and Slack - or their close equivalents. • Familiarity with public higher education and its current issues and opportunities. • Familiarity with the University of California system, including the UC Office of the President, and its mission, goals, structure, history, and achievements. • Spanish speaker/writer is a plus but not required.
Education
• Bachelor's degree in related area and / or equivalent experience / training
SPECIAL CONDITIONS
This is a hybrid position, two days a week onsite in the Oakland, CA office.
SALARY AND BENEFITS
Job Title Communications Manager 2
Job Code 000409
Salary Grade Grade 27
Payscale: $185,000 - $210,000, commensurate with experience
The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.
Benefits: For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/benefits-of-belonging.html
ADDITIONAL INFORMATION
HOW TO APPLY
Please be prepared to attach a cover letter and resume with your application.
APPLICATION REVIEW DATE
The first review date for this job is February 27, 2026.
CONDITIONS OF EMPLOYMENT
Background Check Process: Successful completion of a background check is required for this critical position. https://www.ucop.edu/local-human-resources/manager-resources/hiring-process/background-checks.html
Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. https://www.ucop.edu/safety-and-loss-prevention/environmental/program-resources/uc-smoke-free/uc-smoke-tobacco-free.html
As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. • https://policy.ucop.edu/doc/4000385/SVSH. • https://policy.ucop.edu/doc/1001004/Anti-Discrimination • https://www.ucop.edu/academic-personnel-programs/_files/apm/apm-035.pdf
EEO STATEMENT
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: https://www.ucop.edu/accessibility/index.html or email the Human Resource Department at: mailto:epost@ucop.edu.
To apply, visit https://apptrkr.com/6932861
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $150,000 - $165,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director, Strategic Partnerships will lead the development, integration and execution of comprehensive partnership, sponsorship and engagement strategies that expand the Kennedy Center’s national presence, revenue opportunities, donor pipeline and community impact. This role will cultivate relationships with local, national, and global brands, cultural institutions, technology and media platforms, and community organizations to strengthen the KC’s visibility and influence across Washington, DC and nationwide. Working closely with the President, SVP, Marketing and collaborating across all departments, the Senior Director will create a unified strategy for growing and engaging partners—from small businesses and local organizations to major corporations such as streaming platforms, digital media companies, lifestyle brands, and other national sponsors. Key Responsibilities Partnership Marketing and Development of National and Community Strategy Develop and execute a comprehensive partnership strategy that spans community-based partnerships, national sponsorships, corporate alliances, and brand collaborations. Work with the SVP Marketing to expand diverse audiences, membership, and partner ecosystems across community, corporate, and national segments. Cultivate relationships with major national and global brands (e.g., Spotify, YouTube, media and technology companies, consumer lifestyle brands) to build sponsorships, co-marketing opportunities, and cross-platform awareness campaigns. Create high-level engagement opportunities – briefings, summits, salons, and events—positioning Kennedy Center leadership, especially the President, to strengthen and expand national networks that drive revenue. Identify and establish partnerships with small businesses for the Kennedy Center gift shop and highlight community relationships to attract donors and supporters. Identify and establish partnerships with larger businesses to create membership opportunities for staff. Develop evaluation and prioritization criteria for selecting marketing partners and sponsors. Establish local and supplier diversity initiatives to support vendor decisions for marketing agencies, media buying, products, and services. Track investments in diverse suppliers. Partner with retail to develop a strategy for incorporating partners and local cultural experiences into the patron experience. Partner with marketing, digital, and public relations teams to showcase and support storytelling around partnerships and community sponsorships. In conjunction with Director of Analytics, develop reporting and analytics and create best practices for sponsorship marketing. Events & Donor Engagement Expand the Kennedy Center donor base, partner network, patrons, and visibility in Washington, DC, and nationwide; enhance visibility through high-profile activations, sponsorships and partner-driven initiatives. Engage current and prospective partners to develop co-marketing plans, awareness-driving initiatives, community engagement, and sponsorship of initiatives that attract new and diverse audiences. In collaboration with the Special Events and Development teams, oversee two-three (2-3) fundraising events, working with vendors, staff, and donors to secure new supporters and first-time donors. Develop a forward-looking vision for integrated fundraising and programming events fundraising + programming event innovation that aids in reaching donors and patrons reflective of our organizational values and our antiracism and inclusion intentions. Partner Cultivation Prospect and develop a high-value pipeline of brand partners, local and national, for co-marketing, community outreach and engagement, and in-kind support. Research and create opportunities for inclusion of the Kennedy Center in local and national conferences and events with relevance to patrons and the community. Support the NSO and WNO programs with partnership development, marketing, and activations. Partner with universities and education to drive awareness and interest in Kennedy Center events, memberships, and performances among faculty and staff. Support Campus rentals with driving partnerships and community activities on the Kennedy Center campus. Other duties as assigned. Key Qualifications A bachelor’s degree or higher, preferably in an arts-related, marketing, business, or communications field. 7-10 years in strategic partnerships, sponsorship development, corporate relations, or marketing—experience in performing arts or cultural organizations preferred. Demonstrated excellence in stakeholder management and partner-facing communication. Strong understanding of the performing arts, nonprofit environments, and cultural sector. Prior experience managing fundraising and community outreach highly desired. Experience with corporate sponsorships, brand partnerships, national marketing alliances, and community engagement highly desired. Proven relationship-builder with the ability to cultivate partnerships across diverse sectors including technology, media, entertainment, lifestyle brands, and local organizations. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $150,000 - $165,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Senior Director, Strategic Partnerships will lead the development, integration and execution of comprehensive partnership, sponsorship and engagement strategies that expand the Kennedy Center’s national presence, revenue opportunities, donor pipeline and community impact. This role will cultivate relationships with local, national, and global brands, cultural institutions, technology and media platforms, and community organizations to strengthen the KC’s visibility and influence across Washington, DC and nationwide. Working closely with the President, SVP, Marketing and collaborating across all departments, the Senior Director will create a unified strategy for growing and engaging partners—from small businesses and local organizations to major corporations such as streaming platforms, digital media companies, lifestyle brands, and other national sponsors. Key Responsibilities Partnership Marketing and Development of National and Community Strategy Develop and execute a comprehensive partnership strategy that spans community-based partnerships, national sponsorships, corporate alliances, and brand collaborations. Work with the SVP Marketing to expand diverse audiences, membership, and partner ecosystems across community, corporate, and national segments. Cultivate relationships with major national and global brands (e.g., Spotify, YouTube, media and technology companies, consumer lifestyle brands) to build sponsorships, co-marketing opportunities, and cross-platform awareness campaigns. Create high-level engagement opportunities – briefings, summits, salons, and events—positioning Kennedy Center leadership, especially the President, to strengthen and expand national networks that drive revenue. Identify and establish partnerships with small businesses for the Kennedy Center gift shop and highlight community relationships to attract donors and supporters. Identify and establish partnerships with larger businesses to create membership opportunities for staff. Develop evaluation and prioritization criteria for selecting marketing partners and sponsors. Establish local and supplier diversity initiatives to support vendor decisions for marketing agencies, media buying, products, and services. Track investments in diverse suppliers. Partner with retail to develop a strategy for incorporating partners and local cultural experiences into the patron experience. Partner with marketing, digital, and public relations teams to showcase and support storytelling around partnerships and community sponsorships. In conjunction with Director of Analytics, develop reporting and analytics and create best practices for sponsorship marketing. Events & Donor Engagement Expand the Kennedy Center donor base, partner network, patrons, and visibility in Washington, DC, and nationwide; enhance visibility through high-profile activations, sponsorships and partner-driven initiatives. Engage current and prospective partners to develop co-marketing plans, awareness-driving initiatives, community engagement, and sponsorship of initiatives that attract new and diverse audiences. In collaboration with the Special Events and Development teams, oversee two-three (2-3) fundraising events, working with vendors, staff, and donors to secure new supporters and first-time donors. Develop a forward-looking vision for integrated fundraising and programming events fundraising + programming event innovation that aids in reaching donors and patrons reflective of our organizational values and our antiracism and inclusion intentions. Partner Cultivation Prospect and develop a high-value pipeline of brand partners, local and national, for co-marketing, community outreach and engagement, and in-kind support. Research and create opportunities for inclusion of the Kennedy Center in local and national conferences and events with relevance to patrons and the community. Support the NSO and WNO programs with partnership development, marketing, and activations. Partner with universities and education to drive awareness and interest in Kennedy Center events, memberships, and performances among faculty and staff. Support Campus rentals with driving partnerships and community activities on the Kennedy Center campus. Other duties as assigned. Key Qualifications A bachelor’s degree or higher, preferably in an arts-related, marketing, business, or communications field. 7-10 years in strategic partnerships, sponsorship development, corporate relations, or marketing—experience in performing arts or cultural organizations preferred. Demonstrated excellence in stakeholder management and partner-facing communication. Strong understanding of the performing arts, nonprofit environments, and cultural sector. Prior experience managing fundraising and community outreach highly desired. Experience with corporate sponsorships, brand partnerships, national marketing alliances, and community engagement highly desired. Proven relationship-builder with the ability to cultivate partnerships across diverse sectors including technology, media, entertainment, lifestyle brands, and local organizations. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Recruitics, LLC (agency on behalf of Rush University)
Chicago, Illinois, USA
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $108,472 - $161,616 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Executive Director, Strategic Development Communications will establish the communications direction for Rush’s Office of Philanthropy and the budget to support this effort, including oversight of mass donor communications, multimedia donor communications and customized donor communications for individual, corporate and foundation donors. Reporting to the Associate Vice President of Strategic Engagement, and directly managing the Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications and Senior Director of Strategic Development Communications, they will oversee the team’s development of fundraising proposals in collaboration with fundraising staff to articulate donor impact on the vision and goals of Rush University System for Health. They will develop and oversee communication strategies office-wide to support Rush’s philanthropic initiatives and key fundraising priorities. The executive director will work closely with the special events and alumni relations team leaders, as well as colleagues in stewardship; individual giving; corporate and foundation relations; data, systems and reporting; and marketing communications, to unify and execute the communications strategy across all channels. The executive director establishes and ensures quality standards and accuracy of communications; upholds consistency and continuity with broader Rush marketing initiatives and brand standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Requirements:
Bachelor's degree in English, journalism, marketing or other communications-related major.
10 years of communications experience with at least 5 years successfully managing employees.
Experience writing and editing for website and email communications.
Experience conceiving and managing projects from inception to delivery.
Clear and concise verbal and written communication skills.
Copyediting skills, with proficiency in AP style.
Responsibilities:
Develop and implement communication strategies and plans that include measurable goals, budgets and schedules; participate in and guide the office-wide adherence and execution of those strategies; make data-informed decisions about direction and goals.
Work and support Rush and Office of Philanthropy leadership in the development of themes and messages that articulate the promise of and vision for philanthropic giving at Rush. In partnership with Marketing Communications and Office of Philanthropy stakeholders, support leadership through the development of talking points about the need and impact of giving for use at a variety of events and in donor engagements.
Plan and guide production of multichannel philanthropy content, aimed at a variety of audiences, which reinforces philanthropic priorities, strategically supports stewardship efforts, promotes a culture of philanthropy, engages ambassadors, is reflective of Rush’s commitment to and strategy around diversity, equity and inclusion, and, above all, inspires giving; think creatively and strategically about how communications functions contribute to office-wide goals.
Supervise and lead a team comprising a Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications, and Senior Director of Strategic Development Communications, plus direct reports of these roles. Hire freelance assistance as appropriate.
Serve as a member of the Philanthropy Leadership Team (PLT), working closely with peer executive directors and Philanthropy leadership to set and achieve fundraising and engagement goals, set and review office-wide policies, and communicate leadership updates to all members of the Strategic Development Communications team.
Oversee the prioritization and support strategy for writing and editorial partnership in major, principal and transformational gift fundraising, including the development of donor proposals, cultivation content and stewardship reports for gifts of $100,000 to $100M+. Work with the Senior Director, Strategic Development Communications to develop high-priority cases for support and other content that conveys the need and impact of giving to specific philanthropic priorities.
Working closely with institutional and office leadership, front-line fundraisers, the senior director of stewardship and the marketing and media relations teams, ensure appropriate recognition of noteworthy philanthropic gifts through news releases, feature stories, social media posts and other externally published content.
Work within established budgets to oversee production of videos, presentations, and print and electronic publications; collaborate with the Philanthropy staff, in-house design team and outside vendors; ensure that established deadlines and quality standards are met.
Oversee the tools and processes to intake, prioritize and manage philanthropy-related graphic design projects; ensure continued evaluation and process improvement to maximize efficiency, project quality and the satisfaction of key stakeholders.
In collaboration with the Data, Systems and Reporting team and a range of stakeholders who send external communications, develop and support standard practices around how we capture and use digital communications performance data. Work with the Associate Director, Philanthropy Communications to analyze performance data and opportunities for continuous improvement in communications effectiveness.
Oversee editorial review process for all external philanthropy and alumni communications; ensure quality of communications by strategizing on theme, messaging, content and layout.
Coordinate office-wide content-sharing efforts.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Full Time
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Philanthropy
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $108,472 - $161,616 per year Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: The Executive Director, Strategic Development Communications will establish the communications direction for Rush’s Office of Philanthropy and the budget to support this effort, including oversight of mass donor communications, multimedia donor communications and customized donor communications for individual, corporate and foundation donors. Reporting to the Associate Vice President of Strategic Engagement, and directly managing the Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications and Senior Director of Strategic Development Communications, they will oversee the team’s development of fundraising proposals in collaboration with fundraising staff to articulate donor impact on the vision and goals of Rush University System for Health. They will develop and oversee communication strategies office-wide to support Rush’s philanthropic initiatives and key fundraising priorities. The executive director will work closely with the special events and alumni relations team leaders, as well as colleagues in stewardship; individual giving; corporate and foundation relations; data, systems and reporting; and marketing communications, to unify and execute the communications strategy across all channels. The executive director establishes and ensures quality standards and accuracy of communications; upholds consistency and continuity with broader Rush marketing initiatives and brand standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Requirements:
Bachelor's degree in English, journalism, marketing or other communications-related major.
10 years of communications experience with at least 5 years successfully managing employees.
Experience writing and editing for website and email communications.
Experience conceiving and managing projects from inception to delivery.
Clear and concise verbal and written communication skills.
Copyediting skills, with proficiency in AP style.
Responsibilities:
Develop and implement communication strategies and plans that include measurable goals, budgets and schedules; participate in and guide the office-wide adherence and execution of those strategies; make data-informed decisions about direction and goals.
Work and support Rush and Office of Philanthropy leadership in the development of themes and messages that articulate the promise of and vision for philanthropic giving at Rush. In partnership with Marketing Communications and Office of Philanthropy stakeholders, support leadership through the development of talking points about the need and impact of giving for use at a variety of events and in donor engagements.
Plan and guide production of multichannel philanthropy content, aimed at a variety of audiences, which reinforces philanthropic priorities, strategically supports stewardship efforts, promotes a culture of philanthropy, engages ambassadors, is reflective of Rush’s commitment to and strategy around diversity, equity and inclusion, and, above all, inspires giving; think creatively and strategically about how communications functions contribute to office-wide goals.
Supervise and lead a team comprising a Senior Director of Development Communications, Director of Multimedia Development Communications, Associate Director of Philanthropy Communications, and Senior Director of Strategic Development Communications, plus direct reports of these roles. Hire freelance assistance as appropriate.
Serve as a member of the Philanthropy Leadership Team (PLT), working closely with peer executive directors and Philanthropy leadership to set and achieve fundraising and engagement goals, set and review office-wide policies, and communicate leadership updates to all members of the Strategic Development Communications team.
Oversee the prioritization and support strategy for writing and editorial partnership in major, principal and transformational gift fundraising, including the development of donor proposals, cultivation content and stewardship reports for gifts of $100,000 to $100M+. Work with the Senior Director, Strategic Development Communications to develop high-priority cases for support and other content that conveys the need and impact of giving to specific philanthropic priorities.
Working closely with institutional and office leadership, front-line fundraisers, the senior director of stewardship and the marketing and media relations teams, ensure appropriate recognition of noteworthy philanthropic gifts through news releases, feature stories, social media posts and other externally published content.
Work within established budgets to oversee production of videos, presentations, and print and electronic publications; collaborate with the Philanthropy staff, in-house design team and outside vendors; ensure that established deadlines and quality standards are met.
Oversee the tools and processes to intake, prioritize and manage philanthropy-related graphic design projects; ensure continued evaluation and process improvement to maximize efficiency, project quality and the satisfaction of key stakeholders.
In collaboration with the Data, Systems and Reporting team and a range of stakeholders who send external communications, develop and support standard practices around how we capture and use digital communications performance data. Work with the Associate Director, Philanthropy Communications to analyze performance data and opportunities for continuous improvement in communications effectiveness.
Oversee editorial review process for all external philanthropy and alumni communications; ensure quality of communications by strategizing on theme, messaging, content and layout.
Coordinate office-wide content-sharing efforts.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary We are Hiring at Visit Gainesville, Alachua County! We’re adding a Tourist Program Coordinator - Content Marketing , and we’re looking for someone who can bring fresh ideas, strong technical skill and proven results. In this role, you’ll manage VisitGainesville.com, elevate our SEO, implement social media strategy and advertising, write and produce clean and engaging content, and track performance across every channel. Your skill set: • Proven success with Google Ads campaigns • Expertise in paid social media advertising • Professional management of brand social accounts • WordPress mastery and strong Constant Contact skills • Ability to analyze data, provide clean reporting, and turn insights into action • SEO knowledge with demonstrated improvement in rankings • Engaging and effective copy writing Join our award-winning team and help power Alachua County’s digital presence by highlighting the events, attractions, communities and stories that make our destination stand out. Apply now on GovernmentJobs.com. This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of experience in a tourist development setting such as a visitors and convention bureau or a destination management organization; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary We are Hiring at Visit Gainesville, Alachua County! We’re adding a Tourist Program Coordinator - Content Marketing , and we’re looking for someone who can bring fresh ideas, strong technical skill and proven results. In this role, you’ll manage VisitGainesville.com, elevate our SEO, implement social media strategy and advertising, write and produce clean and engaging content, and track performance across every channel. Your skill set: • Proven success with Google Ads campaigns • Expertise in paid social media advertising • Professional management of brand social accounts • WordPress mastery and strong Constant Contact skills • Ability to analyze data, provide clean reporting, and turn insights into action • SEO knowledge with demonstrated improvement in rankings • Engaging and effective copy writing Join our award-winning team and help power Alachua County’s digital presence by highlighting the events, attractions, communities and stories that make our destination stand out. Apply now on GovernmentJobs.com. This is responsible administrative work coordinating a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with specified county objectives. An employee assigned to this classification coordinates tourist development program activities to bring new dollars to the county by generating leads for group travel, conferences, events and individual travel in the county while ensuring efficiency and compliance with state, county and Tourist Development Council (TDC) standards. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS General This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program. Prepares program reports for higher level supervisors. Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective. Develops policies and procedures for the program's operation in conjunction with tourist development director. Coordinates all activities dealing with federal, state and local agencies. Ensures efficient and effective daily operations of the program. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. CONTENT MARKETING (Includes General Essential Job Functions listed above) Develops and/or assists in the development, implementation and maintenance of related computer programs. Develops, manages, and maintains current information for the tourist development program local web page site known as Visitgainesville.com and social media channels. Maintains local digital photo library for use in advertising and press opportunities. Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites. Assists in developing and updating social media strategy. Generates reports specifically from website analytics to determine success of advertising efforts. Leverages social media to extend and support marketing and communication initiatives. SALES (Includes General Essential Job Functions listed above) Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel. Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities. Participates in travel / trade shows meeting with travel packagers. Drives a County and/or personal vehicle to perform required duties. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of current practices and principles of the tourist development program. Knowledge of federal, state and local regulations related to the program. Considerable knowledge of marketing, advertising and communication techniques and methods. Ability to develop and implement operating policies and procedures. Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers. Ability to attain proficiency in the operation of computer hardware, software and related programs. Ability to communicate effectively, both orally and in writing and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with state and local ordinances. Ability to plan and organize work and manage time. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile. The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $94,000 -$122,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Operations Department is tasked with operating and maintaining the Kennedy Center’s campus which consists of approximately 1.7 million square feet of usable space spread across 17 acres of land. The Director of Food and Beverage will report directly to the Vice President of Operations and provides strategic leadership and comprehensive oversight of all Food and Beverage (F&B) operations, including public dining facilities, private event catering, and staff/volunteer dining. This role serves as the primary liaison and contract manager for The Kennedy Center’s third-party F&B service providers, ensuring outstanding quality, exceptional visitor experience, financial performance, and strict adherence to all applicable federal, state, and institutional guidelines. The position is a key leadership position responsible for ensuring that all dining, catering, and event hospitality experiences align seamlessly with the solemn, educational, and respectful mission of The Kennedy Center. This role is vital for patron satisfaction and upholding the integrity and high standards of the national cultural center and presidential memorial. As a key leader, this position will provide direct supervision, mentorship, and guidance to direct reports. This responsibility encompasses the full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. The position will champion a culture of excellence by setting clear performance goals, conducting regular evaluations, providing constructive feedback, and ensuring a collaborative, positive, and productive work environment for all team members. Key Responsibilities Strategic and Financial Leadership Financial Management: Develop, manage, and achieve annual F&B budgets, revenue forecasts, and operational goals. Monitor and control labor costs, food costs, and inventory to maximize profitability. Pricing Strategy: Establish competitive and profitable pricing for all menu items, beverage/bar offerings and catering packages. Policy Development: Establish and enforce standard operating procedures for all F&B areas, including inventory control, cash handling, purchasing, and service standards. Define and enforce policies for event bookings, space utilization, and the appropriate use of the memorial and museum spaces for all functions. Federal Guidelines and Relationships: Maintain awareness of and adhere to federal property management and usage guidelines relevant to F&B operations. Act as an institutional ambassador when engaging with external stakeholders, federal institutions and trust instrumentalities. Direct Reports: Responsible for full employee lifecycle, from recruiting and hiring top talent to providing comprehensive training and ongoing professional development. Contract and Vendor Management Senior Liaison: Serve as the principal relationship manager with contracted F&B vendor(s), driving collaboration, accountability, and strategic alignment. Negotiate and manage contracts with suppliers, distributors, and third-party vendors to ensure cost-efficiency and quality. Performance Oversight: Monitor and evaluate vendor performance against contractual obligations, service level agreements, financial targets, and quality standards. Contractual Compliance: Ensure all F&B operations, private/special events adhere to the terms of the contract, including revenue guarantees, commission reporting, and facility usage policies. Menu and Pricing Approval: Review and approve all menus, pricing structures, and promotions to ensure quality, value, and appropriateness for a federal memorial and national cultural institution. Regular Review: Lead regular financial and operational review meetings with the vendor and senior Museum leadership. Operational Excellence and Event Execution Catering and Banquets: Oversee all catering operations for conventions, trade shows, meetings, and social events. Ensure flawless execution of special events from initial setup to cleanup. Concessions and Retail: Direct the operation of all concession sales within the retail food outlets and intermission bars, focusing on efficiency, speed of service, and maximizing per capita spending. Quality Control: Work closely with the Executive Chef to ensure consistency, quality, and presentation of all food products. Facility Management: Oversee the maintenance, cleanliness, and functional operation of all kitchen equipment, service areas, storage rooms, and loading docks in compliance with relevant safety and sanitation codes. Service Standards: Establish and enforce best-in-class standards for visitor service and hospitality across all F&B outlets and event spaces. Special Event Management: Direct the F&B strategy and execution of all private, internal, and high-profile government/VIP events, ensuring seamless coordination with departments (Security, Facilities, Programming, Development, Special Events). Regulatory Compliance: Ensure strict compliance with all applicable federal, state, and institutional guidelines, including kitchen and food safety, health permits, alcohol licensing, and ADA requirements. Risk Mitigation: Oversee robust risk mitigation procedures to ensure the safety of visitors, staff, and the preservation of The Kennedy Center’s collections and facilities during all F&B and event activities. Facility Maintenance: Work closely with the Facilities department and the vendor to ensure all dining and kitchen areas are maintained to the highest standards of cleanliness and operational efficiency. Menu, Concept, and Sales Development Menu Innovation: Lead the creative development of all menus (special events, concession, retail) in collaboration with the internal and external teams and contractors, incorporating current trends, client feedback, and seasonal ingredients. Sales Collaboration: Partner with the Programming, Marketing and Special Events teams to provide customized F&B solutions, conduct site inspections, and participate in client presentations to win new business. Alcohol Service: Ensure strict compliance with all federal, state, and institutional guidelines/laws regarding the sale and service of alcoholic beverages, including responsible service training. Revenue Generation: Identify and drive revenue-generating opportunities through public dining, catering, and event rentals while maintaining the solemnity and mission-focus of the memorial. Team Leadership and Development Recruitment and Training: Oversee the recruitment, hiring, onboarding, and continuous professional development of all F&B management and staff (full-time and part-time). Performance Management: Set clear performance expectations, conduct regular performance reviews, and implement coaching/disciplinary actions as necessary for employees and contractors. Culture: Foster a positive, high-energy work environment that emphasizes teamwork, accountability, and a commitment to exceptional customer service. Compliance and Safety Sanitation: Maintain rigorous adherence to all applicable codes, aiming for top inspection scores. Ensure all employees and contractors hold necessary certifications. Safety: Implement and monitor safety protocols to prevent workplace accidents and ensure the safe handling of food, equipment, and chemicals. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field is preferred. Experience: Minimum of 10 years of progressive leadership experience in high-volume, multi-unit food service, with at least 5 years in a Director or equivalent role. Business Acumen: Exceptional financial literacy, including experience with P&L statement analysis, budgeting, forecasting, and cost control systems. Leadership: Demonstrated ability to lead, mentor, and motivate an agile and diverse team, often including union or high-volume contract labor. Operational Software: Proficiency with POS (Point of Sale) systems, inventory management software, and MS Office Suite. Experience with event management software is a plus. Client Relations: Strong negotiation, presentation, and interpersonal skills to build rapport with clients, show managers, and internal stakeholders. Adaptability: Proven ability to manage complex logistics, pivot quickly, and maintain composure and efficiency under the high-pressure demands of a live event environment. Patron Relations: Experience working with the public, addressing patron complaints and interfacing individuals from a wide range of backgrounds and expertise. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information Walk and stand for extended periods of time. Work a flexible schedule, including evenings, weekends, and holidays based on event demand. Lift and/or move up to 25 pounds, and occasionally lift/move up to 50 pounds.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics, and CRM change/enhancement requests and testing. Other duties as assigned. Key Qualifications Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $120,000 - $130,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Development Systems & Strategies works to implement and evaluate long-term strategies specifically related to fundraising in the development office. The Director works closely with leadership, and all development staff to advance strategies and procedures related to department-wide fundraising operations. This includes budget management, budget analysis, gift entry management, internal database maintenance and training, creation and evaluation of long term strategies and goals, and the maintenance and improvement of development systems as a whole. The Director, Development Systems & Strategies oversees two highly motivated individuals that are integral to the successful operations of the department. The Systems team provides service, support and trainings to development colleagues; they liaise with other service departments, and they ensure the department’s systems and procedures are operating at the highest level. Key Responsibilities Development Systems: Serves as the primary liaison with the Finance and Information Systems Departments. Works closely with Development senior leadership to ensure department needs are communicated and met. Creates and rolls-out development-wide training strategies and procedures to ensure fundraising and gift accounting data is captured properly and in accordance with institutional policies. Collaborates with Development and Finance to ensure consistency of policies, increase accuracy and efficiency, and provide research, analysis and support for system and policy changes. Oversees staff executing payment entry procedures for contributions, special event payments and other payments for the development department. Budget Management: The development department raises $80+ million in contributed income annually with an overall expense budget of over $14 million. The Director works closely with the Senior Vice President of Development, senior development leadership/management, and finance/budget staff to oversee, plan, manage, analyze, project, reconcile and monitor the department-wide income and expense budget. The Director represents the Senior Vice President of Development and the interests of the department at budget/finance meetings when the Senior Vice President is unavailable. Strategy and Advancement: Using fundraising budgets, reports, analytics and input from key stakeholders, the director recommends short and long term strategies for maximizing revenue recognition. Strategizes with Finance and Development leadership on how Development can best help the organization meet financial goals based on perceived trends, internal and external opportunities/threats, and the Center’s priorities to fulfill its mission, vision and values. Development Data, Reporting and Analytics : Works closely with Information Systems office and development staff to identify, implement, and trouble-shoot solutions to meet department-wide data needs including: business reporting, data analytics, and CRM change/enhancement requests and testing. Other duties as assigned. Key Qualifications Bachelor’s Degree 5+ years of development or project management experience required Excellent project management skills: ability to collaborate across matrixed teams, manage others to timelines, problem solve, influence and negotiate with others, and communicate effectively. The position requires an advanced understanding of standard financial management and gift accounting, as well as market research and integrated marketing strategies. Experience working with CRM databases and/or relational databases including data extraction, modeling, and analysis. Knowledge of or experience with Tessitura software is preferred. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms. Manage the Tessitura database for the Annual Giving office. Key Responsibilities Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved. Manage web presence/CMS and ecomm for the Development department. Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels. Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned. Key Qualifications Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques. Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $70,000 - $80,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Digital Strategy will plan, execute, and evaluate all campaigns for the Kennedy Center, National Symphony Orchestra, and Washington National Opera Membership programs. Oversee all donor services, including all systems and policies related to the fulfillment of donor perquisites, benefits, and ticketing, as well as customer service. Develop, implement, and evaluate all digital fundraising campaigns, marketing, and communication needed for the development office as a whole, including email, web, social media, CMS management, and all other applicable platforms. Manage the Tessitura database for the Annual Giving office. Key Responsibilities Independently develop, execute, and track digital fundraising efforts for all contributed income. Work with other development managers and directors to plan and implement digital fundraising and marketing campaigns as needed on all digital platforms, including web-based giving, social media, and e-communication. Collaborate with marketing and IT/Web to ensure mutual goals are achieved. Manage web presence/CMS and ecomm for the Development department. Keep abreast of and employ appropriate new technological advances to ensure the Center remains at the forefront of fundraising. Develop, execute, and track targeted, year-round, integrated campaigns to raise approximately $3 million annually and ensure the continued growth and development of the Kennedy Center, NSO, and WNO Membership files with an aim to maximize overall contributed income. Coordinate a high volume of concurrent campaigns, in excess of 2 million pieces mailed. Develop methods to increase donor contribution beyond the annual gift through additional gift appeals. Utilize donor cultivation best practices and special events to increase retention and identify donors with potential to upgrade to higher levels. Manage the set up and tracking and ensure the accuracy of all Membership campaigns in the Tessitura database. Support event tracking for events such as Honors, Mark Twain, and Special Events. Track the progress of all Membership campaigns on a weekly/monthly basis and analyze to make mid-campaign adjustments. Report on the campaign as needed to the Director of Individual Campaigns and the Senior Vice President of Development. Manage the budget for the Annual Giving office. Donor customer service on on-going basis. Other duties as assigned. Key Qualifications Bachelor’s Degree required. Five plus years of experience preferred, including direct mail campaign management, donor relations, and digital and online fundraising techniques. Tessitura experience preferred. Proven ability to act with tact and diplomacy as the position regularly does business with all levels of society and Center leadership Ability to manage multiple detailed projects at once Excellent written and oral communications skills Proven organization and prioritization skills Proven ability to work well in both group and individual settings Strong leadership and decision making skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.