We’re Hiring!
Veterinary Technician Senior Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director, Hospital Operations
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Occasional travel to satellite facilities and/or fieldwork within California is expected for this position.
Compensation Range: $81,120 - $93,600 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Veterinary Technician Senior Manager is responsible for the direction and oversight of the team of Registered Veterinary Technicians (RVTs) at The Marine Mammal Center’s main hospital located in Sausalito, California. As a member of the Hospital Operations Department leadership team, this role contributes to the overall direction, strategy, and operational excellence of the hospital. They provide oversight and direction for the daily operations of the RVT team in support of veterinary and husbandry needs of the patients in care. This position serves as manager and mentor of the RVT team, fostering professional development, competency growth, and a collaborative team environment while ensuring adherence to best practices in marine mammal medicine. The Veterinary Technician Senior Manager works collaboratively to ensure integration between clinical and animal husbandry functions, supporting alignment with organizational practices in marine mammal medicine, research activities, and Teaching Hospital program initiatives to advance the Center’s mission and strategic priorities.
Essential Functions:
Leadership, Education, & People Management: 30%
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and protocols.
Mentor and provide for professional development of staff, fostering professional growth and ensuring the expansion of skillsets to maintain standards of care and encourage professional growth.
Provide coaching to strengthen internal communications within the team and across departments, creating a positive, supportive, and team-oriented work environment.
Meet with staff to identify and resolve problems; perform personnel actions such as approving timesheets and evaluating performance.
Provide mentorship, instruction, and supervision to participants in the Center’s Teaching Hospital programs.
Participation in team, department, and organizational leadership and strategy meetings and workshops as requested.
Provide guidance, advice, and judgement determinations for medical-related questions from animal care volunteers.
Program Administration: 25%
Manage and mentor the veterinary technician team, providing clear daily workflow direction and assigning assignments with clinical priorities.
Oversee the implementation of hospital operations policies and procedures, ensuring compliance with permits, regulatory guidance, and organizational standards.
Ensure proper documentation, data accuracy, and compliance with medical recordkeeping (RUBY database), controlled substance handling, and safety protocols.
Collaborate closely with the Hospital Operations leadership team to ensure smooth clinical operations.
Provide consultation and guidance to California-based satellite facilities, consulting with the attending veterinarian as needed, to provide medical orders over-the-phone.
Manage medical supply inventories and coordinate procurement within budget guidelines.
Ensure the accurate maintenance of controlled drugs and drug logs.
Ensure the Clinical Wiki (repository of clinical SOPs) is kept updated with current procedures.
Ensure the Center’s reference materials, training courses, and Learning Management System (LMS) content reflect current protocols and practices.
Technical Management: 30 %
Provide oversight and leadership in coordination of patient care activities, workflow management, and resource allocation to ensure clinical operations run at high efficiency.
Serve as a technical expert and problem-solve for complex clinical cases, ensuring adherence to established veterinary protocols.
Monitor patient progress and ensure timely communication of findings and treatment responses to veterinarians for review.
Continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; identify opportunities for improvement and review with appropriate staff; direct the implementation of improvements.
Perform and oversee advanced technical procedures under the direction of the attending veterinarian, including patient assessments, diagnostic testing, imaging, sample collection, anesthesia administration, surgical assistance, and euthanasia.
Oversee the execution of veterinary orders, ensuring adherence to established medical protocols, and leading the technician team in maintaining high standards of care and safety in all clinical operations.
Ensure that all equipment is properly maintained, and that all personnel responsible for use of the equipment have the necessary training.
Ensure that the hospital areas are maintained and kept in compliance with the standards set by our regulating agencies.
Budget Management & Fundraising: 5%
Support the department’s budget development; track results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approve and monitor team expenditures.
Represent and promote the Center to donors, prospects, and partners as opportunities arise.
May occasionally support the cultivation of individual donors, grants, family foundations, and corporate sponsors in both written and verbal formats.
Organizational Impact: 5 %
May actively serve on an organizational wide committee(s).
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
1 – Animal Husbandry Manager
1 – Satellite Animal Husbandry Manager
2 – Veterinary Technician
2 – Relief Veterinary Technician
Knowledge, Skills, and Abilities:
Strong commitment to the mission of the Marine Mammal Center.
Ability to oversee and ensure staff proficiency in veterinary clinical procedures, providing mentorship, training, and quality assurance.
Ability to oversee patient monitoring and guide staff in responding effectively to changes or emergencies, ensuring calm, accurate, and protocol-driven care.
Broad background and robust skillset in advanced veterinary nursing tasks, and the ability to train others to perform them as well.
Ability to supervise the safe and competent use of veterinary equipment (e.g., anesthesia, digital x-ray machines, ultrasound, endoscopy, lab equipment), ensuring staff are trained, safe, and compliant with protocols.
Strong communication skills, with the ability to convey information clearly and foster transparent communication across teams, departments, and volunteers.
Demonstrated decision-making and judgment skills, with the capacity to prioritize, allocate resources, and make sound operational choices in complex situations.
Ability to mentor and instruct students and staff at differing stages of their career path, demonstrating patience, adaptability, and commitment to professional development.
Ability to oversee accurate medical recordkeeping, ensuring data entry, compliance, and integrity within the medical recordkeeping system and other databases.
Ability to translate management directives into clear staff priorities, ensuring alignment between daily work and organizational objectives.
Capacity to work independently while exercising managerial judgment, ensuring projects, priorities, commitments, and deadlines are met.
Ability to gather, analyze, and interpret data to identify potential problems and implement effective solutions.
Ability to build collaboration across diverse teams, fostering open communication, shared responsibility, and mutual respect.
Adaptability and resilience in the face of change, with the ability to model learning and growth from challenges and feedback.
Strong organizational and leadership skills, including attention to detail, time management, and the ability to coordinate multiple priorities simultaneously.
Skills using Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
Ability to establish and maintain effective working relationships with staff, volunteers, training participants, and members of the public.
Ability to practice self-awareness and respect while engaging with staff, volunteers, training participants, and members of the public.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and experience equivalent to graduation from a Veterinary Technology Program and 5 years of clinical experience in a high-volume private practice or zoological setting and 3 years of people management.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Working in outdoor weather conditions and elements is expected.
Routinely uses standard office equipment requiring repetitive motion in tasks.
Ability to work at a desk for extended periods of time using a computer.
Ability to work in an open-cubicle office space environment with many distractions.
Ability to operate equipment safely and competently to carry out duties.
Ability to walk up to 5 miles during a shift on a frequent basis.
Ability to drive/operate a vehicle for extensive periods of time, this includes operating large trucks to assist with transporting animals between sites.
Ability to spend extended periods of time on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Ability to work closely with wild animals requires physical strength, dexterity, and reflexes to keep themselves and other personnel around them safe.
Ability to perform physical work requires manual dexterity, agility, strength, and coordination, including the ability to lift and/or move up to 50 pounds. (This includes the ability to restrain large marine mammals and walking on varying terrain while carrying large animal carriers.)
Risks associated with animal handling such as animal bites or scratches.
Exposure to allergens and zoonotic diseases.
Involves strong smells associated with dead animals (carcasses) and the care of live animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Full-time
We’re Hiring!
Veterinary Technician Senior Manager
Location of Position: Marin Headlands, Sausalito, California
Reports to : Director, Hospital Operations
Position Classification & Expected Hours of Work, and Travel:
This is a full-time position.
Regular onsite work is required.
Days and hours of work may vary according to the needs of The Marine Mammal Center.
Evening, weekend, and holiday work is required as job duties demand.
Occasional travel to satellite facilities and/or fieldwork within California is expected for this position.
Compensation Range: $81,120 - $93,600 annual
Benefits:
Holidays
Sick Time
Vacation
Medical, Dental, and Vision
Life Insurance
Long Term Disability Insurance
401k Retirement Plan
Employee Assistance Program
Job Summary:
The Veterinary Technician Senior Manager is responsible for the direction and oversight of the team of Registered Veterinary Technicians (RVTs) at The Marine Mammal Center’s main hospital located in Sausalito, California. As a member of the Hospital Operations Department leadership team, this role contributes to the overall direction, strategy, and operational excellence of the hospital. They provide oversight and direction for the daily operations of the RVT team in support of veterinary and husbandry needs of the patients in care. This position serves as manager and mentor of the RVT team, fostering professional development, competency growth, and a collaborative team environment while ensuring adherence to best practices in marine mammal medicine. The Veterinary Technician Senior Manager works collaboratively to ensure integration between clinical and animal husbandry functions, supporting alignment with organizational practices in marine mammal medicine, research activities, and Teaching Hospital program initiatives to advance the Center’s mission and strategic priorities.
Essential Functions:
Leadership, Education, & People Management: 30%
Hire, train, mentor, and manage staff, ensuring individual and team development, alignment with goals, and adherence to policies and protocols.
Mentor and provide for professional development of staff, fostering professional growth and ensuring the expansion of skillsets to maintain standards of care and encourage professional growth.
Provide coaching to strengthen internal communications within the team and across departments, creating a positive, supportive, and team-oriented work environment.
Meet with staff to identify and resolve problems; perform personnel actions such as approving timesheets and evaluating performance.
Provide mentorship, instruction, and supervision to participants in the Center’s Teaching Hospital programs.
Participation in team, department, and organizational leadership and strategy meetings and workshops as requested.
Provide guidance, advice, and judgement determinations for medical-related questions from animal care volunteers.
Program Administration: 25%
Manage and mentor the veterinary technician team, providing clear daily workflow direction and assigning assignments with clinical priorities.
Oversee the implementation of hospital operations policies and procedures, ensuring compliance with permits, regulatory guidance, and organizational standards.
Ensure proper documentation, data accuracy, and compliance with medical recordkeeping (RUBY database), controlled substance handling, and safety protocols.
Collaborate closely with the Hospital Operations leadership team to ensure smooth clinical operations.
Provide consultation and guidance to California-based satellite facilities, consulting with the attending veterinarian as needed, to provide medical orders over-the-phone.
Manage medical supply inventories and coordinate procurement within budget guidelines.
Ensure the accurate maintenance of controlled drugs and drug logs.
Ensure the Clinical Wiki (repository of clinical SOPs) is kept updated with current procedures.
Ensure the Center’s reference materials, training courses, and Learning Management System (LMS) content reflect current protocols and practices.
Technical Management: 30 %
Provide oversight and leadership in coordination of patient care activities, workflow management, and resource allocation to ensure clinical operations run at high efficiency.
Serve as a technical expert and problem-solve for complex clinical cases, ensuring adherence to established veterinary protocols.
Monitor patient progress and ensure timely communication of findings and treatment responses to veterinarians for review.
Continuously monitor and evaluate the efficiency and effectiveness of methods and procedures; identify opportunities for improvement and review with appropriate staff; direct the implementation of improvements.
Perform and oversee advanced technical procedures under the direction of the attending veterinarian, including patient assessments, diagnostic testing, imaging, sample collection, anesthesia administration, surgical assistance, and euthanasia.
Oversee the execution of veterinary orders, ensuring adherence to established medical protocols, and leading the technician team in maintaining high standards of care and safety in all clinical operations.
Ensure that all equipment is properly maintained, and that all personnel responsible for use of the equipment have the necessary training.
Ensure that the hospital areas are maintained and kept in compliance with the standards set by our regulating agencies.
Budget Management & Fundraising: 5%
Support the department’s budget development; track results to ensure alignment with key financial targets for expenses and/or revenue in collaboration with management; approve and monitor team expenditures.
Represent and promote the Center to donors, prospects, and partners as opportunities arise.
May occasionally support the cultivation of individual donors, grants, family foundations, and corporate sponsors in both written and verbal formats.
Organizational Impact: 5 %
May actively serve on an organizational wide committee(s).
Support and prioritize the Center’s DEI objectives and integrate as opportunities arise.
Other Duties as Assigned: 5%
Perform special projects and research as assigned.
Perform other duties as assigned.
Supervisory Responsibility:
1 – Animal Husbandry Manager
1 – Satellite Animal Husbandry Manager
2 – Veterinary Technician
2 – Relief Veterinary Technician
Knowledge, Skills, and Abilities:
Strong commitment to the mission of the Marine Mammal Center.
Ability to oversee and ensure staff proficiency in veterinary clinical procedures, providing mentorship, training, and quality assurance.
Ability to oversee patient monitoring and guide staff in responding effectively to changes or emergencies, ensuring calm, accurate, and protocol-driven care.
Broad background and robust skillset in advanced veterinary nursing tasks, and the ability to train others to perform them as well.
Ability to supervise the safe and competent use of veterinary equipment (e.g., anesthesia, digital x-ray machines, ultrasound, endoscopy, lab equipment), ensuring staff are trained, safe, and compliant with protocols.
Strong communication skills, with the ability to convey information clearly and foster transparent communication across teams, departments, and volunteers.
Demonstrated decision-making and judgment skills, with the capacity to prioritize, allocate resources, and make sound operational choices in complex situations.
Ability to mentor and instruct students and staff at differing stages of their career path, demonstrating patience, adaptability, and commitment to professional development.
Ability to oversee accurate medical recordkeeping, ensuring data entry, compliance, and integrity within the medical recordkeeping system and other databases.
Ability to translate management directives into clear staff priorities, ensuring alignment between daily work and organizational objectives.
Capacity to work independently while exercising managerial judgment, ensuring projects, priorities, commitments, and deadlines are met.
Ability to gather, analyze, and interpret data to identify potential problems and implement effective solutions.
Ability to build collaboration across diverse teams, fostering open communication, shared responsibility, and mutual respect.
Adaptability and resilience in the face of change, with the ability to model learning and growth from challenges and feedback.
Strong organizational and leadership skills, including attention to detail, time management, and the ability to coordinate multiple priorities simultaneously.
Skills using Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
Ability to establish and maintain effective working relationships with staff, volunteers, training participants, and members of the public.
Ability to practice self-awareness and respect while engaging with staff, volunteers, training participants, and members of the public.
Willingness to support and participate in the Center’s diversity, equity, and inclusion programs.
Qualifications and Experience:
This position requires a combination of education and experience equivalent to graduation from a Veterinary Technology Program and 5 years of clinical experience in a high-volume private practice or zoological setting and 3 years of people management.
Work Environment & Physical Requirements:
This position operates in a professional office, laboratory, and hospital environment both indoors and outdoors with access to other parts of the facilities via outdoor pathways.
Working in outdoor weather conditions and elements is expected.
Routinely uses standard office equipment requiring repetitive motion in tasks.
Ability to work at a desk for extended periods of time using a computer.
Ability to work in an open-cubicle office space environment with many distractions.
Ability to operate equipment safely and competently to carry out duties.
Ability to walk up to 5 miles during a shift on a frequent basis.
Ability to drive/operate a vehicle for extensive periods of time, this includes operating large trucks to assist with transporting animals between sites.
Ability to spend extended periods of time on your feet, walking, standing, crouching, and climbing stairs (potentially in inclement weather conditions).
Ability to work closely with wild animals requires physical strength, dexterity, and reflexes to keep themselves and other personnel around them safe.
Ability to perform physical work requires manual dexterity, agility, strength, and coordination, including the ability to lift and/or move up to 50 pounds. (This includes the ability to restrain large marine mammals and walking on varying terrain while carrying large animal carriers.)
Risks associated with animal handling such as animal bites or scratches.
Exposure to allergens and zoonotic diseases.
Involves strong smells associated with dead animals (carcasses) and the care of live animals.
OUR COMMITMENT TO DIVERSITY
The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint.
OUR MISSION
The Marine Mammal Center advances ocean health through marine mammal rescue and rehabilitation, research, and education.
ABOUT THE MARINE MAMMAL CENTER For more information, please visit our “About Us” page at www.marinemammalcenter.org
To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role.
Note that applications without a cover letter will not be considered.
In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.
Salary Range:
$47,112
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director (RCD) at SMU provides leadership in developing and sustaining positive, academically-focused, residential communities. A successful RCD also accomplishes administrative functions required in managing a university residential community. The position is live-in, serves in an on-call rotation, and reports to an Associate Director for Residential Life.
While our current vacancies are in Residential Commons, serving mainly first-year and some second-year students, it is possible that the successful candidate is placed in one of our Upper Division communities serving sophomores, juniors, and seniors.
Essential Functions:
Train, supervise, and evaluate the job performance of student leaders. Conduct regularly scheduled individual and group meetings. Provide development and accountability for student leaders.
Develop a personal knowledge of individual residents to better provide assistance and related support. Assist with retention efforts. Serve as a case manager through the Caring Community Connections program. Provide conflict mediation and parent interaction to resolve student issues.
Assess needs of residents. Provide and facilitate programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advise the programming board for your community.
Lead and/or serve on one or more RLSH (and potentially Student Affairs) committees. Meet regularly with the supervisor and other RLSH staff.
Collaborate with the Faculty in Residence (FIR) for your community and support their connection to the leadership team and programmatic efforts where applicable.
Serve as a Conduct Officer for student conduct cases occurring in the residential areas.
Coordinate building operations. Assist with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitor the physical condition of assigned areas and report work requests and desired facility improvements per established procedures.
Manage budget & financial paperwork, including purchasing and expense reports.
Assist in major annual processes, e.g., staff selection, assessments, and serve on the on-call rotation to manage student and facilities emergencies, etc.
Perform related duties as assigned or required to meet RLSH and University goals.
Regular evening/weekend hours will be required for student meetings, programs, trainings and other events.
This person will serve on an on-call rotation. This person is also expected to be a presence in the community in which they live.
Qualifications
Education and Experience:
A Bachelor’s degree is required. A Master's degree is preferred. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education, or related field is preferred.
Work experience in related areas of Student Affairs is required. Previous Residence Life experience (full-time or graduate) is strongly preferred. Experience working in a Residential College setting or experience working with academic and faculty partners is preferred. Experience supervising student staff is also preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise creative solutions. Must also have strong organizational, planning and time management skills.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 23, 2026.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
$47,112
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director (RCD) at SMU provides leadership in developing and sustaining positive, academically-focused, residential communities. A successful RCD also accomplishes administrative functions required in managing a university residential community. The position is live-in, serves in an on-call rotation, and reports to an Associate Director for Residential Life.
While our current vacancies are in Residential Commons, serving mainly first-year and some second-year students, it is possible that the successful candidate is placed in one of our Upper Division communities serving sophomores, juniors, and seniors.
Essential Functions:
Train, supervise, and evaluate the job performance of student leaders. Conduct regularly scheduled individual and group meetings. Provide development and accountability for student leaders.
Develop a personal knowledge of individual residents to better provide assistance and related support. Assist with retention efforts. Serve as a case manager through the Caring Community Connections program. Provide conflict mediation and parent interaction to resolve student issues.
Assess needs of residents. Provide and facilitate programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advise the programming board for your community.
Lead and/or serve on one or more RLSH (and potentially Student Affairs) committees. Meet regularly with the supervisor and other RLSH staff.
Collaborate with the Faculty in Residence (FIR) for your community and support their connection to the leadership team and programmatic efforts where applicable.
Serve as a Conduct Officer for student conduct cases occurring in the residential areas.
Coordinate building operations. Assist with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitor the physical condition of assigned areas and report work requests and desired facility improvements per established procedures.
Manage budget & financial paperwork, including purchasing and expense reports.
Assist in major annual processes, e.g., staff selection, assessments, and serve on the on-call rotation to manage student and facilities emergencies, etc.
Perform related duties as assigned or required to meet RLSH and University goals.
Regular evening/weekend hours will be required for student meetings, programs, trainings and other events.
This person will serve on an on-call rotation. This person is also expected to be a presence in the community in which they live.
Qualifications
Education and Experience:
A Bachelor’s degree is required. A Master's degree is preferred. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education, or related field is preferred.
Work experience in related areas of Student Affairs is required. Previous Residence Life experience (full-time or graduate) is strongly preferred. Experience working in a Residential College setting or experience working with academic and faculty partners is preferred. Experience supervising student staff is also preferred.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise creative solutions. Must also have strong organizational, planning and time management skills.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 23, 2026.
This position is open until filled.
EEO Statement
SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input:
Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management:
Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management:
Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast:
Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics:
Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems. Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $70,000 - $80,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Broadcast and Special Programs will manage the day-to-day operations of the Center’s broadcast initiatives including Kennedy Center Honors, Mark Twain Prize, and Next at the Kennedy Center, as well as new broadcast and streaming initiatives. The Manager must be able to make decisions and exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. This position is essential in furthering the Kennedy Center’s broadcast ambitions and its mission to showcase the depth, breadth and plethora of mediums the Kennedy Center presents and produces. Programs this role supports includes, but is not limited to, artistic and operational oversight of The Mark Twain Prize for American Humor, Kennedy Center Honors, and Next at the Kennedy Center series. Key Responsibilities Producer for Next at the Kennedy Center series and other developing broadcast or streaming projects that create national and international visibility for the Center and its programs: Creative Input:
Serve on creative leadership team; provide input and edit breakdowns throughout filming and post production process in order to best represent the Center’s institutional goals for national exposure. Program Management:
Develop and manage production timeline; manage all deliverables and coordinate between internal and external partners, representing Kennedy Center’s interests; Oversee contracting for artists, venues, equipment; create briefing materials, such as call sheets, itineraries; Manage clearance and rights tracking for all productions to ensure compliance with all copyright laws; Oversee billing, purchase orders, and financial tracking to ensure timely payments and adherence to budget. Personnel Management:
Manage part-time and contract staff in order to ensure adherence to timelines and deliverables; Coordinate artist and crew logistics for shoots both locally and nationally. Artist oversight and event logistics management for Kennedy Center Honors and Mark Twain Prize, the Center’s largest fundraiser events onsite and broadcast on network and streamers: Responsible for relationship management with artists and Honorees on behalf of the President and Sr. Director of Broadcast:
Manages the one-on-one relationship with each of the Honorees and oversees all logistics of their weekend from arrivals to departures, including management oversight of 5-8 Honoree wranglers; Develop new strategies to engage the artistic community in support of the Honors in order to deepen relationships and broaden impact; Works with external production company to manage the logistics of artistic partners and Former Honorees that attend the Honors and supports the ongoing relationship of Former Honorees with the Kennedy Center year-round; Serve as editor for the Program Book, including generating tribute letters, collecting and licensing archival photos, research, editing, and tracking deadlines; Oversee ongoing annual Honors-related activities including Board Committee and SHAC meetings. Operations and Logistics:
Manages ancillary events through booking talent and vendors, managing guest lists and seating, overseeing the event production and run of show; Processes and tracks expenses, while updating the Director about projection actuals; Supports the Director in generating the settlement at the end of the production; Coordinate production needs with external producers and senior level management, including but not limited to, serve on the creative leadership team, planning site visits, managing and facilitating meetings, and is one of the main project leads for planning, brainstorming, and problem solving; Manage part-time and contract staff in order to ensure adherence to timelines and deliverables. Oversee daily organization of the Broadcast Media & Special Programs Department: Direct supervisor for part-time staff, independent contractors, and interns; Lead weekly team meetings and create organizational systems to better aide in workflow; Payroll processing for all union and non-union employees working on produced shows. Other duties as assigned. Key Qualifications Bachelors’ degree encouraged in Arts Management, Communications, Media, or related field. Minimum of 5 years of experience in performing arts industry managing programs and event productions in a variety of genres and art forms. Previous experience producing or associate producing television specials on a national level Successfully maintain effective relationships with talent, agents, writers, and directors in the entertainment industry, building credibility and strong working relationships. Experience at a large organization or cultural or educational institution is preferred. Must be extremely detail-oriented, have excellent interpersonal skills, ability to work in a fast-paced, multi-tasked environment, work well under pressure and be able to meet deadlines. Proficiency in Microsoft Word, Excel, and Access and comfortability learning new systems. Must be comfortable working with highly visable performing artists. The position requires availability on many evenings and weekends. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This position will be responsible for lifting boxes of hospitality supplies, and bundles of bottled water, onto carts – and – pushing these carts around the campus to set-up backstage artist hospitality. Must be able to work odd-hours, including evenings, weekends, holidays, and occasional work beyond 40 hours/week. Must be on-call during certain performances and company travel days.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving. This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to:
solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools. A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required. In those conditions, the noise level is very loud.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay range for this position is $71,000 - $82,000 per year, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager of Corporate Engagement is responsible for planning and leading a comprehensive development strategy within a specific set of industry focused donors to engage corporations and their associated foundations in support of the Kennedy Center, Washington National Opera (WNO), and National Symphony Orchestra (NSO). This position reports directly to the Director of Corporate Engagement and will work collaboratively with other development management and staff, and senior Kennedy Center staff to create, plan, and execute on multi-year fundraising plans to acquire new donors and effectively cultivate existing donors for new and renewed giving. This position will manage their time, resources, and workload to maximize productivity and financial results, exercise discretion, assess and engage in complex internal and external relationships, and advance campaign goals and objectives. The Manager will have a demonstrated ability to effectively recruit and onboard new staff members; set expectations and goals for team projects; and successfully build trusting relationships with staff utilizing effective coaching techniques to ensure maximum productivity and completion of work goals. Key Responsibilities Fundraising Work with the Director to develop, plan, and execute annual and long-term goals and strategies for support of the WNO, NSO and Kennedy Center corporate campaigns, solicitations, event sponsorship, and donor stewardship. Initiate and build ongoing relationships with current and prospective new donors to meet established fundraising goals freely sharing the Kennedy Center’s mission, vision, and values. Manage the solicitation of designated funding to select artistic, educational, social impact initiatives, and event sponsorship. Ensure appropriate stake holders receive high quality information from corporate team and other departments. Manage the team’s outreach to programming, education, and social impact staff to:
solicit information about program/project/festival plans as they are developed. Evaluate current programs for funding potential and recommend new initiatives based on known interests of funders. Seek out new funding possibilities to establish institutional priorities and areas where collaborative efforts will advance the Center towards achievement of its goals. Serve as subject matter expert for inquiries from potential donors, referred prospects, and other KC staff. Develop, plan, and execute annual fundraising strategy for major special events, including the renewal of previous gifts, the acquisition of new attendees, and the stewardship of major contributors with regards to crediting, signage, and benefits Management Supervise assistant in overseeing stewardship, as outlined above Provide sufficient training to ensure success on complex fundraising campaigns. Participate in all Development Department meetings, and contribute to the Development Department’s strategic planning initiatives through joint leadership and core pillars Actively promote a collegial and collaborative working relationship with all Kennedy Center employees. Strategic Planning Evaluate fundraising success and identify efficiencies and improvements, as needed. Keep team informed about current best practices within corporate fundraising and trends in industries associated within the identified portfolio Other duties as assigned. Key Qualifications Bachelor’s degree required. An advanced degree in a related field is preferred. Working knowledge of the performing arts is preferred. This position requires a highly developed entrepreneurial spirit, and proven adaptability along with a high level of interpersonal, organizational, written and oral communications skills, as well as deep understanding and comfort with database management tools. A desire for continued self-learning is essential. The ability to relate well in a professional and easy manner to Board members, corporate executives, donors of all giving levels, and other staff members is critical. The incumbent is faced daily with difficult and complicated situations and must be able to react with diplomacy, sensitivity, and a clear understanding of the broad issues relevant to a large performing arts center, a national presidential memorial site, and a major performing arts educator. Excellent management and team-building skills are necessary. The position requires a solid understanding of standard financial principles and program/project budget preparation. The incumbent must have the confidence to work without close supervision and can foresee (and meet) departmental needs and objectives. The Manager of Corporate Engagement must possess strong attention to detail, as well as an understanding of the long-term needs of the Kennedy Center. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is minimal, however attendance at major fundraising events and concerts is required. In those conditions, the noise level is very loud.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Accounts Payable function is embedded in the Accounting Operations area of the Finance Department of the Kennedy Center. It reports to the Director of Accounting Operations and serves the payables-related needs of buyers and employees across the Center. Additionally, the Accounts Payable function safeguards Center funds through compliance with relevant policies and completes important compliance tasks. The Accounts Payable function includes this role, an Accounts Payable Manager, two Accounts Payable Clerks, and temporary staff. The Accounts Payable department is a fast-paced, high-volume (between 100-200 payments a week), and complex work environment which settles non-payroll related liabilities on a weekly basis. The Accounts Payable function of the Kennedy Center supports incredibly talented staff with some of the most exciting initiatives of the Center, many of which find their way on stage. The Senior Accounting Manager, working closely with the Director, Accounting Operations, will primarily be responsible for the personnel, systems, and activities of the accounts payable function at the Kennedy Center. This position will also be expected to approve general journal entries prepared by Accounting Operations and Accounts Payable staff and prepare account reconciliations for payables-related general ledger accounts. The Senior Accounting Manager will work closely with the Accounts Payable staff to ensure timely and accurate processing of invoices and payments, upkeep of open purchase orders, compliance with tax reporting requirements, and adherence to company policies involving accounts payable, company credit cards and employee reimbursements. The Senior Accounting Manager will assume responsibility for the maintenance of the systems used in association with the above business processes, including maintenance of departmental approval processes, trouble-shooting transactions with errors, and ensuring a high-level of customer service to buyers and vendors using the system. The Senior Accounting Manager will provide training and guidance to other operating departments in support of the decentralized purchase order and invoice entry system. Key Responsibilities Lead Accounts Payable: Oversee the day-to-day, week-to-week, and month-to-month function of the Accounts Payable department ensuring a high-level of internal and external customer service, accurate and timely processing of payables-related transactions, and maintenance of systems in support of the function. The Senior Accounting Manager will set goals for the team to reduce processing errors and delays, improve accuracy, and increase efficiency. Accounts Payable Systems Administration: Assume responsibility for the accurate maintenance of the Center’s accounts payable related systems: procure to pay system, employee reimbursement system, and Center credit card program. As administrator, this position will oversee approval hierarchy setup and changes across all systems, be responsible for clearing support tickets associated with each program, ensure integration with Finance ERP system, and reporting. Other important maintenance tasks include: vendor onboarding and updates, open purchase orders, contract database management, process and policy documentation, and process improvement. The position will work with other persons in Information Technology in fulfillment of this important task. General Ledger Maintenance: Assume responsibility for the accurate maintenance of general and subsidiary accounts/ledgers for all payables-related accounts. Reconcile and report such information in keeping with monthly closing deadlines. These include accounts payable aging’s, payables-related clearing accounts, open purchase orders, and support of monthly bank account reconciliations performed by Accounting Operations staff. Oversight includes preparing/reviewing/posting journal entries; preparing/reviewing reconciliations; and ensuring all are done in a timely manner. Compliance Initiatives: Lead the Center’s compliance efforts related to the 1042 and 1099 reporting. This effort requires on-going maintenance in addition to annual reporting to the IRS. Assume responsibility for and delegation of payables-related information needed to file the Center’s annual Form 990 and related schedules. Oversee and delegate yearly project tasks for the annual audit including the preparation of financial statement schedules and foot notes. Prepare regulatory and compliance documents including, but not limited to, the form 990 schedules, BEA Analysis, Cultural Data Project. Training and Organization-wide support: Provide training and guidance to support a decentralized purchase order and invoice entry process both as part of a transition to a new procure-to-pay (P2P) system and then ongoing as a subject matter expert. Other : (a) Act as back-up and provide periodic coverage for the Accounts Payable supervisor and the Director, Accounting Operations (b) Suggest improvements in processes to increase effectiveness and compliance as well as assist with any procedural changes as they arise; (c) Special Projects and other duties as assigned; (d) Maintain accurate process documentation; and (e) Manage records retention process for accounting files. Other duties as assigned. Key Qualifications Education Requirements Bachelor’s degree in Accounting, Finance, or Business Administration. CPA certification is a strong asset. Experience Requirements 7–10 years of progressive experience in accounting or finance, with a focus on accounts payable. 3–5 years in a supervisory or managerial role, overseeing AP teams or accounting operations. Experience with ERP systems (e.g., Sage Intacct) and expense management platforms like Concur. Prior involvement in audit preparation, compliance reporting, and financial statement support. Technical Accounting & Compliance Deep understanding of GAAP and internal controls related to payables. Knowledge of IRS reporting requirements (Forms 1099, 1042, 990). Experience with reconciliations, journal entries, and month-end close processes. Systems & Process Management Proficiency in accounts payable automation tools and workflow management systems. Ability to troubleshoot system errors, maintain approval hierarchies, and support ERP transitions. Familiarity with vendor management, purchase order systems, and credit card reconciliation. Leadership & Communication Strong team leadership and staff development skills. Ability to train cross-functional teams on decentralized invoice and PO processes. Excellent written and verbal communication, especially for compliance documentation and audit coordination. Additional Requirements Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 13 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $110,000 - $120,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Accounts Payable function is embedded in the Accounting Operations area of the Finance Department of the Kennedy Center. It reports to the Director of Accounting Operations and serves the payables-related needs of buyers and employees across the Center. Additionally, the Accounts Payable function safeguards Center funds through compliance with relevant policies and completes important compliance tasks. The Accounts Payable function includes this role, an Accounts Payable Manager, two Accounts Payable Clerks, and temporary staff. The Accounts Payable department is a fast-paced, high-volume (between 100-200 payments a week), and complex work environment which settles non-payroll related liabilities on a weekly basis. The Accounts Payable function of the Kennedy Center supports incredibly talented staff with some of the most exciting initiatives of the Center, many of which find their way on stage. The Senior Accounting Manager, working closely with the Director, Accounting Operations, will primarily be responsible for the personnel, systems, and activities of the accounts payable function at the Kennedy Center. This position will also be expected to approve general journal entries prepared by Accounting Operations and Accounts Payable staff and prepare account reconciliations for payables-related general ledger accounts. The Senior Accounting Manager will work closely with the Accounts Payable staff to ensure timely and accurate processing of invoices and payments, upkeep of open purchase orders, compliance with tax reporting requirements, and adherence to company policies involving accounts payable, company credit cards and employee reimbursements. The Senior Accounting Manager will assume responsibility for the maintenance of the systems used in association with the above business processes, including maintenance of departmental approval processes, trouble-shooting transactions with errors, and ensuring a high-level of customer service to buyers and vendors using the system. The Senior Accounting Manager will provide training and guidance to other operating departments in support of the decentralized purchase order and invoice entry system. Key Responsibilities Lead Accounts Payable: Oversee the day-to-day, week-to-week, and month-to-month function of the Accounts Payable department ensuring a high-level of internal and external customer service, accurate and timely processing of payables-related transactions, and maintenance of systems in support of the function. The Senior Accounting Manager will set goals for the team to reduce processing errors and delays, improve accuracy, and increase efficiency. Accounts Payable Systems Administration: Assume responsibility for the accurate maintenance of the Center’s accounts payable related systems: procure to pay system, employee reimbursement system, and Center credit card program. As administrator, this position will oversee approval hierarchy setup and changes across all systems, be responsible for clearing support tickets associated with each program, ensure integration with Finance ERP system, and reporting. Other important maintenance tasks include: vendor onboarding and updates, open purchase orders, contract database management, process and policy documentation, and process improvement. The position will work with other persons in Information Technology in fulfillment of this important task. General Ledger Maintenance: Assume responsibility for the accurate maintenance of general and subsidiary accounts/ledgers for all payables-related accounts. Reconcile and report such information in keeping with monthly closing deadlines. These include accounts payable aging’s, payables-related clearing accounts, open purchase orders, and support of monthly bank account reconciliations performed by Accounting Operations staff. Oversight includes preparing/reviewing/posting journal entries; preparing/reviewing reconciliations; and ensuring all are done in a timely manner. Compliance Initiatives: Lead the Center’s compliance efforts related to the 1042 and 1099 reporting. This effort requires on-going maintenance in addition to annual reporting to the IRS. Assume responsibility for and delegation of payables-related information needed to file the Center’s annual Form 990 and related schedules. Oversee and delegate yearly project tasks for the annual audit including the preparation of financial statement schedules and foot notes. Prepare regulatory and compliance documents including, but not limited to, the form 990 schedules, BEA Analysis, Cultural Data Project. Training and Organization-wide support: Provide training and guidance to support a decentralized purchase order and invoice entry process both as part of a transition to a new procure-to-pay (P2P) system and then ongoing as a subject matter expert. Other : (a) Act as back-up and provide periodic coverage for the Accounts Payable supervisor and the Director, Accounting Operations (b) Suggest improvements in processes to increase effectiveness and compliance as well as assist with any procedural changes as they arise; (c) Special Projects and other duties as assigned; (d) Maintain accurate process documentation; and (e) Manage records retention process for accounting files. Other duties as assigned. Key Qualifications Education Requirements Bachelor’s degree in Accounting, Finance, or Business Administration. CPA certification is a strong asset. Experience Requirements 7–10 years of progressive experience in accounting or finance, with a focus on accounts payable. 3–5 years in a supervisory or managerial role, overseeing AP teams or accounting operations. Experience with ERP systems (e.g., Sage Intacct) and expense management platforms like Concur. Prior involvement in audit preparation, compliance reporting, and financial statement support. Technical Accounting & Compliance Deep understanding of GAAP and internal controls related to payables. Knowledge of IRS reporting requirements (Forms 1099, 1042, 990). Experience with reconciliations, journal entries, and month-end close processes. Systems & Process Management Proficiency in accounts payable automation tools and workflow management systems. Ability to troubleshoot system errors, maintain approval hierarchies, and support ERP transitions. Familiarity with vendor management, purchase order systems, and credit card reconciliation. Leadership & Communication Strong team leadership and staff development skills. Ability to train cross-functional teams on decentralized invoice and PO processes. Excellent written and verbal communication, especially for compliance documentation and audit coordination. Additional Requirements Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Assistant Dean of Students, Case Manager
SUNY Oswego's Office of the Dean of Students (ODS) champions the student experience, ensures student success, and offers dynamic student engagement opportunities that ensure an inclusive, healthy, and safe learning environment for all students. Our team advocates for students as they navigate personal and educational challenges and responds to the emerging needs of our diverse students. The ODS supports a holistic network of care and cultivates collaborative partnerships to forward campus-wide efforts that integrate academic and student life; seeks to ensure that sufficient support networks for all students exist; engage with students in their campus communities; and support the implementation of a campus-wide focus on well-being.
The Office of the Dean of Students at the State University of New York at Oswego invites applications to fill a full time Assistant Dean of Students - Case Manager.
Posting Date: January 28, 2025
Review Date: Review of applications will begin immediately and will continue until the position is filled.
Compensation: https://www.suny.edu/hr/compensation/salary/ $60,000 (SL-3) commensurate with experience plus full New York State benefits package.
Benefit Information: The State University of New York provides an excellent benefit package. This is a United University Professions (UUP) position. https://www.suny.edu/benefits/ for more information on benefits for full-time United University Professions (UUP) professional staff.
Date of Appointment: As soon as possible
Description of Responsibilities:
Reporting to the Associate Dean of Students, the Assistant Dean of Students Case Manager serves as a resource, advocate, and liaison for a diverse population of students and works with a wide variety of student issues. This position provides case management for all students including undergraduate, graduate, online and Syracuse Campus students experiencing significant difficulties that impact their ability to successfully function at the University. This individual assists students in navigating campus and community services; plans and provides a variety of interventions, referrals, and follow-up services; serves as a resource to University colleagues; and helps to provide quality integrated support for students.
The Assistant Dean of Students Case Manager plays an integral role in promoting an increase in learning, persistence, and graduation by holistically addressing students' college experiences. As such, this person provides individualized outreach to students based on identified risk factors including academic, financial, and social and assists them in developing realistic goals that will contribute to academic and personal success in college. This individual builds and maintains professional relationships with students that foster developmental conversations, performs proactive and reactive communication, and motivates students to achieve educational and personal goals. The case manager will actively engage with and assist key faculty and administrators across divisions to connect students to relevant university resources, and coordinate with those offices to advocate on the student's behalf, when necessary. This position coordinates care, interventions, and social support with appropriate referrals and follow-up services within a broad network of campus and community resources. In collaboration with Student Affairs and other campus staff, this position provides a safe, welcoming, accessible, and affirming environment for all SUNY Oswego students.
Key duties and responsibilities:
• Provide case management functions within the Office of the Dean of Students that respond to the needs of students encountering disruptions due to personal or academic challenges, including medical leave of absence, general leaves and withdrawals, injury or illness, student emergency fund applications, child care needs and housing insecurity/homelessness. • Assist students in resolution of urgent and non-urgent needs. Make contact with appropriate resources to connect students to services/departments. Provide follow up as needed. Manage documentation of interventions and support provided. • Assist in meeting with students and distributing emergency funds to students experiencing financial emergency. • In role as the Homeless Liaison for the campus, serve as a touch point for students who are unhoused or experiencing housing insecurity, connect them with available resources, and follow them to ensure they are on track with their academics. • Assess and identify issues and barriers individuals who are unhoused are encountering and advocate for resources, policies and procedures that support unhoused students including partnering with local organizations, accessing on-campus services and finding external resources. • Institute best practices to identify students experiencing housing insecurity or homelessness and ensure that they have information about financial aid, support services, health services, housing resources offered by the college and external housing, and other community-based resources, including public benefits. • Ensure homeless students are aware of their rights and protections, including eligibility as independent students for financial aid. • Liaise with K-12 McKinney-Vento liaisons to identify incoming students who are experiencing or have experienced homelessness, and assist with a successful transition to higher education. • Support departmental assessment and planning and use assessment data to inform programs, practice and protocols, for continuous improvement. • Report requested data regarding de-identified information about homelessness and housing insecurity. • Supervise Graduate Assistant and/or undergraduate students to engage them in work related to outreach, assessment, supportive education and services. • Provide referrals and maintain an accurate directory of campus and community resources available to students (including Oz Concern Navigator). Review resources on a regular basis and revise or enhance information provided. • Build and maintain positive collaborative relationships with University staff and outside agencies to provide care coordination and support through advocacy and referrals. Serve as liaison and consultant to faculty, staff, and students as it relates to supporting the diverse needs of student wellbeing through a diversity and inclusion framework that ensures equity and access for all students, especially marginalized groups of students. • Outreach to campus through orientations, departmental meetings, student organizations, etc. to inform members of the campus community on how to identify students who might be struggling with housing insecurity and connect them to the homeless liaison, interventions and referral processes. • Support the campus food, clothing and toiletry pantry, SHOP (Students Helping Oz Peers) and participate in the SHOP Advisory Board. • Interpret University policy regarding students and make recommendations when policy changes are needed. • Collaborate within the Division and in conjunction with campus partners to develop programming and services to respond to the needs of all student populations and support an inclusive and welcoming university community. • Participate in professional development opportunities. • Participate in Departmental, Divisional and Institutional committee work as assigned.
SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's https://ww1.oswego.edu/diversity/ As such, the incumbent is expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.
Job Requirements: Required Qualifications:
• Master's Degree in education, counseling, social work, public health, or a related field. • 3 years of experience in Higher Education or related field. • Demonstrated commitment to serving students through care and compassion to support student success. • Demonstrated ability to work with persons of diverse social, cultural, economic, and international backgrounds in support of student services, wellbeing and learning. • Capacity to multitask and prioritize tasks to accommodate the immediate needs of the student. Ability to effectively communicate with various stakeholders from students to campus leaders in the support, promotion, and advocacy of student wellbeing. • Must have the ability to troubleshoot and exercise sound judgment and confidentiality; interact professionally with others using tact and discretion.
Preferred Qualifications:
• Two or more years of full-time case management experience in a higher education setting, including direct service to students. • Progressive leadership experience including supervision of graduate and undergraduate students. Experience overseeing programs and services designed to support unhoused or housing insecure students.
At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's https://ww1.oswego.edu/diversity/
As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)
Additional Information: Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please https://www.oswego.edu/human-resources/non-discrimination-policy to see our full non-discrimination policy.
In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.
Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing mailto:hr@oswego.edu.
For Campus Safety information, please https://www.oswego.edu/police/annual-report to see the Annual Security and Fire Report (Clery).
SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. https://www.oswego.edu/human-resources/sites/human-resources/files/tobacco_smoke_free_policy_final.pdf for further policy details, including education and cessation resources.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at mailto:info@oer.ny.gov.
Search Chair:
Corie Kohlbach, Search Chair at http://corie.kohlbach@oswego.edu
Visa sponsorship not available for this position
To apply, visit https://apptrkr.com/5961210
Full Time
Assistant Dean of Students, Case Manager
SUNY Oswego's Office of the Dean of Students (ODS) champions the student experience, ensures student success, and offers dynamic student engagement opportunities that ensure an inclusive, healthy, and safe learning environment for all students. Our team advocates for students as they navigate personal and educational challenges and responds to the emerging needs of our diverse students. The ODS supports a holistic network of care and cultivates collaborative partnerships to forward campus-wide efforts that integrate academic and student life; seeks to ensure that sufficient support networks for all students exist; engage with students in their campus communities; and support the implementation of a campus-wide focus on well-being.
The Office of the Dean of Students at the State University of New York at Oswego invites applications to fill a full time Assistant Dean of Students - Case Manager.
Posting Date: January 28, 2025
Review Date: Review of applications will begin immediately and will continue until the position is filled.
Compensation: https://www.suny.edu/hr/compensation/salary/ $60,000 (SL-3) commensurate with experience plus full New York State benefits package.
Benefit Information: The State University of New York provides an excellent benefit package. This is a United University Professions (UUP) position. https://www.suny.edu/benefits/ for more information on benefits for full-time United University Professions (UUP) professional staff.
Date of Appointment: As soon as possible
Description of Responsibilities:
Reporting to the Associate Dean of Students, the Assistant Dean of Students Case Manager serves as a resource, advocate, and liaison for a diverse population of students and works with a wide variety of student issues. This position provides case management for all students including undergraduate, graduate, online and Syracuse Campus students experiencing significant difficulties that impact their ability to successfully function at the University. This individual assists students in navigating campus and community services; plans and provides a variety of interventions, referrals, and follow-up services; serves as a resource to University colleagues; and helps to provide quality integrated support for students.
The Assistant Dean of Students Case Manager plays an integral role in promoting an increase in learning, persistence, and graduation by holistically addressing students' college experiences. As such, this person provides individualized outreach to students based on identified risk factors including academic, financial, and social and assists them in developing realistic goals that will contribute to academic and personal success in college. This individual builds and maintains professional relationships with students that foster developmental conversations, performs proactive and reactive communication, and motivates students to achieve educational and personal goals. The case manager will actively engage with and assist key faculty and administrators across divisions to connect students to relevant university resources, and coordinate with those offices to advocate on the student's behalf, when necessary. This position coordinates care, interventions, and social support with appropriate referrals and follow-up services within a broad network of campus and community resources. In collaboration with Student Affairs and other campus staff, this position provides a safe, welcoming, accessible, and affirming environment for all SUNY Oswego students.
Key duties and responsibilities:
• Provide case management functions within the Office of the Dean of Students that respond to the needs of students encountering disruptions due to personal or academic challenges, including medical leave of absence, general leaves and withdrawals, injury or illness, student emergency fund applications, child care needs and housing insecurity/homelessness. • Assist students in resolution of urgent and non-urgent needs. Make contact with appropriate resources to connect students to services/departments. Provide follow up as needed. Manage documentation of interventions and support provided. • Assist in meeting with students and distributing emergency funds to students experiencing financial emergency. • In role as the Homeless Liaison for the campus, serve as a touch point for students who are unhoused or experiencing housing insecurity, connect them with available resources, and follow them to ensure they are on track with their academics. • Assess and identify issues and barriers individuals who are unhoused are encountering and advocate for resources, policies and procedures that support unhoused students including partnering with local organizations, accessing on-campus services and finding external resources. • Institute best practices to identify students experiencing housing insecurity or homelessness and ensure that they have information about financial aid, support services, health services, housing resources offered by the college and external housing, and other community-based resources, including public benefits. • Ensure homeless students are aware of their rights and protections, including eligibility as independent students for financial aid. • Liaise with K-12 McKinney-Vento liaisons to identify incoming students who are experiencing or have experienced homelessness, and assist with a successful transition to higher education. • Support departmental assessment and planning and use assessment data to inform programs, practice and protocols, for continuous improvement. • Report requested data regarding de-identified information about homelessness and housing insecurity. • Supervise Graduate Assistant and/or undergraduate students to engage them in work related to outreach, assessment, supportive education and services. • Provide referrals and maintain an accurate directory of campus and community resources available to students (including Oz Concern Navigator). Review resources on a regular basis and revise or enhance information provided. • Build and maintain positive collaborative relationships with University staff and outside agencies to provide care coordination and support through advocacy and referrals. Serve as liaison and consultant to faculty, staff, and students as it relates to supporting the diverse needs of student wellbeing through a diversity and inclusion framework that ensures equity and access for all students, especially marginalized groups of students. • Outreach to campus through orientations, departmental meetings, student organizations, etc. to inform members of the campus community on how to identify students who might be struggling with housing insecurity and connect them to the homeless liaison, interventions and referral processes. • Support the campus food, clothing and toiletry pantry, SHOP (Students Helping Oz Peers) and participate in the SHOP Advisory Board. • Interpret University policy regarding students and make recommendations when policy changes are needed. • Collaborate within the Division and in conjunction with campus partners to develop programming and services to respond to the needs of all student populations and support an inclusive and welcoming university community. • Participate in professional development opportunities. • Participate in Departmental, Divisional and Institutional committee work as assigned.
SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's https://ww1.oswego.edu/diversity/ As such, the incumbent is expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.
Job Requirements: Required Qualifications:
• Master's Degree in education, counseling, social work, public health, or a related field. • 3 years of experience in Higher Education or related field. • Demonstrated commitment to serving students through care and compassion to support student success. • Demonstrated ability to work with persons of diverse social, cultural, economic, and international backgrounds in support of student services, wellbeing and learning. • Capacity to multitask and prioritize tasks to accommodate the immediate needs of the student. Ability to effectively communicate with various stakeholders from students to campus leaders in the support, promotion, and advocacy of student wellbeing. • Must have the ability to troubleshoot and exercise sound judgment and confidentiality; interact professionally with others using tact and discretion.
Preferred Qualifications:
• Two or more years of full-time case management experience in a higher education setting, including direct service to students. • Progressive leadership experience including supervision of graduate and undergraduate students. Experience overseeing programs and services designed to support unhoused or housing insecure students.
At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's https://ww1.oswego.edu/diversity/
As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)
Additional Information: Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please https://www.oswego.edu/human-resources/non-discrimination-policy to see our full non-discrimination policy.
In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.
Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing mailto:hr@oswego.edu.
For Campus Safety information, please https://www.oswego.edu/police/annual-report to see the Annual Security and Fire Report (Clery).
SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. https://www.oswego.edu/human-resources/sites/human-resources/files/tobacco_smoke_free_policy_final.pdf for further policy details, including education and cessation resources.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at mailto:info@oer.ny.gov.
Search Chair:
Corie Kohlbach, Search Chair at http://corie.kohlbach@oswego.edu
Visa sponsorship not available for this position
To apply, visit https://apptrkr.com/5961210
Salary Range:
Annual salary - $47,112. This is a live-in position. Other benefits include a meal allowance of $2,300 per year (twelve months); relocation allowance up to $800 (new employees must be a minimum of 50 miles or more to be eligible for relocation assistance); access to professional development funds; partially furnished one bedroom/one bathroom apartment, including laundry, utilities, expanded television service and internet; and comprehensive package of University health, tuition and retirement benefits.
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director provides leadership in developing and sustaining positive academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community. Position is live-in and reports to an Associate Director for Residential Life. The position serves in an on-call rotation.
Essential Functions:
Trains, supervises, and evaluates the job performance of student staff. Conducts regularly scheduled individual and group staff meetings. Provides development and accountability for student leaders.
Develops a personal knowledge of individual residents to better provide assistance and related support. Assists with retention efforts. Serves as a case manager through the Caring Community Connections program. Provides conflict mediation and parent interaction to resolve student issues.
Assesses needs of residents. Provides and facilitates programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advises commons council and student leaders.
Leads and/or serves on one or more RLSH (and potentially Student Affairs) committees. Meets regularly with supervisor and other RLSH staff.
Develops a relationship with FIR and supports their connection to the leadership team and programmatic efforts.
Serves as Conduct Officer for student conduct cases occurring in residential areas.
Performs related duties as assigned or required to meet RLSH and University goals.
Coordinates building operations. Assists with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitors physical condition of assigned areas and reports work requests and desired facility improvements per established procedures.
Manages budget and financial paperwork including purchasing and expense reports.
Assists in major annual processes, e.g., staff selection, assessments, and serves on the on-call rotation to manage student and facilities emergencies, etc.
Qualifications
Education and Experience:
A Master's degree is required. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education or related field is preferred.
Previous experience in Residence Life (full time or graduate) is preferred. Experience working in Student Affairs, a residential college setting or working with academic and faculty partners is also preferred. Experience supervising student staff is a plus.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must be able to establish and maintain effective and collaborative supervisory and collegial working relationships.
Candidate must be willing and able to work evenings and weekends, and serve in an on-call rotation and also be willing and able to live in and be a presence in the community.
Candidate proficiency in Microsoft Office (MS Word, Excel, PowerPoint and Outlook) is essential.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 9, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .
Full Time
Salary Range:
Annual salary - $47,112. This is a live-in position. Other benefits include a meal allowance of $2,300 per year (twelve months); relocation allowance up to $800 (new employees must be a minimum of 50 miles or more to be eligible for relocation assistance); access to professional development funds; partially furnished one bedroom/one bathroom apartment, including laundry, utilities, expanded television service and internet; and comprehensive package of University health, tuition and retirement benefits.
About SMU
SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.
SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies .
SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.
Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.
SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.
About the Position:
This role is an on-campus, in-person position.
The Residential Community Director provides leadership in developing and sustaining positive academically focused residential communities and in successfully accomplishing administrative functions required in managing a university residence community. Position is live-in and reports to an Associate Director for Residential Life. The position serves in an on-call rotation.
Essential Functions:
Trains, supervises, and evaluates the job performance of student staff. Conducts regularly scheduled individual and group staff meetings. Provides development and accountability for student leaders.
Develops a personal knowledge of individual residents to better provide assistance and related support. Assists with retention efforts. Serves as a case manager through the Caring Community Connections program. Provides conflict mediation and parent interaction to resolve student issues.
Assesses needs of residents. Provides and facilitates programming (including at least one large-scale signature event program yearly) in support of the Residential Commons tradition to promote a positive living and learning environment that fosters a sense of belonging. Advises commons council and student leaders.
Leads and/or serves on one or more RLSH (and potentially Student Affairs) committees. Meets regularly with supervisor and other RLSH staff.
Develops a relationship with FIR and supports their connection to the leadership team and programmatic efforts.
Serves as Conduct Officer for student conduct cases occurring in residential areas.
Performs related duties as assigned or required to meet RLSH and University goals.
Coordinates building operations. Assists with occupancy management, including but not limited to managing room and hall changes, check-in and check-out activity, etc. Monitors physical condition of assigned areas and reports work requests and desired facility improvements per established procedures.
Manages budget and financial paperwork including purchasing and expense reports.
Assists in major annual processes, e.g., staff selection, assessments, and serves on the on-call rotation to manage student and facilities emergencies, etc.
Qualifications
Education and Experience:
A Master's degree is required. A degree in Higher Education Administration, College Student Personnel, Counseling in Higher Education or related field is preferred.
Previous experience in Residence Life (full time or graduate) is preferred. Experience working in Student Affairs, a residential college setting or working with academic and faculty partners is also preferred. Experience supervising student staff is a plus.
Knowledge, Skills and Abilities:
Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.
Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.
Candidate must be able to establish and maintain effective and collaborative supervisory and collegial working relationships.
Candidate must be willing and able to work evenings and weekends, and serve in an on-call rotation and also be willing and able to live in and be a presence in the community.
Candidate proficiency in Microsoft Office (MS Word, Excel, PowerPoint and Outlook) is essential.
Physical and Environmental Demands:
Sit for long periods of time
Deadline to Apply:
Priority consideration may be given to submissions received by February 9, 2025.
This position is open until filled.
EEO Statement:
SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, accessequity@smu.edu .
Benefits:
SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.
SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.
The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .