Automated Services Administrator

Minimum Qualifications

Bachelor’s degree in computer science or a related field or a Master's degree in Library Science from a library school program accredited by the American Library Association; and three years automated systems and/or network experience including two years of supervisory experience. Must provide own means of transportation. Successful completion of a criminal history background investigation is required prior to employment.

Position Summary

This is highly responsible administrative and managerial work directing and supervising the Automated Services Section of the Support Services Division for the Alachua County Library District.

An employee assigned to this classification is directly responsible for project teams performing systems analysis, systems development, programming, testing and maintenance; selection and implementation of purchased software applications; network analysis, network development and network maintenance.

Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of results obtained.

Examples of Duties

Coordinates the work of a major section and/or District-wide service that includes but is not limited to: management of the library automation system, management of the library computer network, maintenance of all software and hardware for the Library District, provision of computer support and training for library staff and maintenance of the library website.

Supervises and coordinates the activities of subordinate managers and other employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.

Keeps abreast of new developments in the field, especially as they relate to library operations. Analyzes needs, and recommends and implements appropriate measures for improving service; disseminates such information to section and other library staff.

Plans, organizes and coordinates library District-wide in-service training for the Support Services Division and/or District staff. Provides technical assistance and guidance to subordinate staff.

Develops Section budget, monitors, and controls budget expenditures.

Plans and organizes services. Recommends policies to the Support Services Division Director; implements approved procedures for the section and the library system.

Assists in establishing standards for collections; services and devises control procedures to assure the attainment of standards.
Works with the Support Services Division Director to provide a coordinated program of library services in compliance with the Long Range Plan and Service Level Guidelines.

Coordinates District-wide projects and studies as assigned by the Support Services Division Director; develops, implements, analyzes and reports statistical measures of library service.

Recommends changes in Long Range Service Plans to the Support Services Division Director; assists in developing plans District-wide as assigned.

Provides Board of Trustees and Governing Board with information as requested by the Support Services Division Director.

Provides the public with information by utilizing library resources, and through public presentations on library services; resolves complaints.

Conducts and reviews research projects to determine the feasibility of upgrading and/or adding to existing systems.

Meets with a variety of users to determine information processing needs and recommends alternative solutions to existing and anticipated problems.

Establishes, directs and monitors the job flow for team projects.

Reviews and evaluates operating policies and procedures and makes recommendations to improve operating efficiency and productivity.

Supervises the activities of systems and programming for revising and integrating complex operating systems.

Performs short-range planning and recommends alternatives for increasing productivity.

Attends conferences and participates in related professional organizations.

Performs related work as required.

NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

KNOWLEDGE, SKILLS AND ABILITIES

Thorough knowledge of the principles, practices, and techniques of system sciences, especially as they apply to public libraries.
Thorough knowledge of local and wide area network software, especially as they apply to public libraries.

Comprehensive knowledge of management and supervisory techniques and the ability to apply them to create effective and efficient service.

The ability to supervise and organize the work of subordinate staff, enforce disciplinary procedures, coach and counsel staff and effectively appraise employee’s performance.

Considerable knowledge of principles and practices of administration and organization including general budgeting, accounting and personnel techniques and management principles and practices.

Ability to communicate effectively both orally and in writing, including the preparation of written reports and memoranda.

Ability to develop long and short-range goals and ensure they are properly implemented.

Ability to conduct meetings.

Ability to effectively manage multiple, concurrent complex system development projects.

Ability to establish and maintain effective working relationships with Division Directors, peers, supervisors, fellow employees, and general public.

Understand how and why Library policies and procedures were developed.

Ensure patron compliance of all policies and procedures through effective communication and enforcement.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and be mobile.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds while setting up new personal computer systems and/or network servers. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Supplemental Information

•FLORIDA RETIREMENT SYSTEM (FRS)The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee.For other benefits such as life insurance and health insurance:  Employee Benefits

1. New Years Day  
2. Martin Luther King Day  
3. Memorial Day  
4. Juneteenth
5. Independence Day  
6. Labor Day  
7. Veterans' Day  
8. Thanksgiving Day  
9. Friday following Thanksgiving  
10. Christmas Day  
11. Additional Christmas Holiday  
12. 3 Floating Holidays   

Pay periods are every two (2) weeks beginning at 12:01 a.m. Saturday through 12:00 midnight Friday. Payday is the second Friday following the end of a pay period.

$72,550.40 Annually