Operations Unit Coordinator

Minimum Qualifications

Graduation from high school or equivalent and five years’ experience in parks, building, grounds, or road and bridge maintenance/construction, including two years of supervisory and/or lead-worker experience; or any equivalent combination of related training and experience.
Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.
A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving tra?c infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the in?uence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum quali?cations are not met for the position.

Successful completion of all applicable background checks pre-hire and ongoing are required.
Intermediate Maintenance of Traffic (MOT) Safety Certification must be obtained within 12 months of hire and maintained as a condition of employment.

Position Summary

This is highly responsible supervisory work coordinating construction and maintenance operations for the Alachua County Department of Public Works, ensuring efficient project execution, adherence to quality standards, and effective team leadership.

An employee assigned to this classi?cation is responsible for addressing citizen concerns, managing budgets, establishing goals, planning, scheduling, and employee performance management. The coordinator provides oversight, data proo?ng and input into the asset and work management system within the area of responsibility, as well as supervising employee work crews and construction equipment used in road construction and right of way maintenance. This role involves direct supervision of a large number of unskilled and semi-skilled employees, with a strong emphasis on mentorship, continuous learning, and fostering a growth mindset.
Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained.

Examples of Duties

ESSENTIAL JOB FUNCTIONS

This is an emergency essential classi?cation. Upon declaration of a disaster and/or emergency, all employees in this classi?cation are required to work.
 
Exudes a positive customer service focus.

Advocates building organizational culture through aligning decisions with the County's core values.

Supervises employees and coordinates activities including determining work procedures, schedules and priorities; assigning duties; processing time sheets; reviewing work in progress and upon completion; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. 

Responsible for establishing and monitoring the Unit’s annual goals.

Ensures that the service requests assigned to the Unit are completed in a timely manner by working with the subordinate supervisors to plan and schedule work orders and projects.

Responsible for developing and managing the Unit’s budget, including requesting purchase orders and approving invoices for payment.

Develops metrics to evaluate the performance of teams, projects, and operational processes, providing regular reports and recommendations for continuous improvement.

Coordinates employee training on equipment operation, maintenance procedures, and on-the-job safety practices, ensuring compliance with organizational standards and fostering a safe and efficient work environment.

Implements programs and initiatives to recognize employee achievements, boost morale, and encourage active participation in organizational goals.

Ensures that all data within the asset and work management system is maintained and work orders updated in order to track maintenance work orders from complaint to completion.

Plans work activities by estimating the amount of materials, equipment and employees necessary to complete work schedules crews, materials and equipment in a manner to maximize cost savings and e?ciency.

Responds to citizen complaints and service requests by conducting site visits for all assigned cases, ensuring proper assessment, documentation, follow-up, and resolution.
  
Troubleshoots problems with design plans of projects or problems with the worksite itself.

Collaborates with higher-level supervisors/managers and the engineering construction inspection and surveying staff at best determine the most effective construction methods based on material types and land features.

Oversees the storage, inventory management, and distribution of materials, supplies, and equipment to maintain optimal availability and efficiency.

Maintains various written records related to assigned projects.

Responsible for employee work crew adhering to applicable quality and safety standards.

Drives a County vehicle and/or personal vehicle to work sites in order to perform required duties.

Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.

NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

KNOWLEDGE, SKILLS AND ABILITIES

Thorough knowledge of the methods, operating procedures and types of equipment used in road construction and/or maintenance.

Thorough knowledge of  occupational hazards in labor work and equipment operation and the necessity of applicable safety precautions.

Knowledge of e?ective supervisory practices and techniques and personnel management.
 
Skill in computer operations including pertinent software applications, i.e.MS Word, Excel and Outlook.

Strong problem-solving skills to identify and implement appropriate solutions.

Ability to communicate effectively, verbally and in writing.

Ability to build and sustain strong working relationships with internal teams and external partners, fostering collaboration, ensuring project alignment, and effectively resolving issues to achieve shared goals.

Ability to manage a major construction and/or maintenance work unit.

Ability to plan, direct, schedule, and supervise personnel and equipment, including managing operational staff, enforcing and documenting disciplinary procedures, effectively appraising performance, and fostering employee development.

Ability to understand, interpret and transmit/communicate as well as follow written and oral instructions on a daily basis.

Ability to read and interpret working diagrams, sketches and simple blueprints.

Ability to analyze current working practices and make recommendations to improve them.

Ability to maintain accurate records and prepare detailed reports.

Ability to troubleshoot operational issues effectively.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk and talk or hear.

The employee must occasionally lift and/or move up to 25  pounds.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts, and is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals, and outdoor weather conditions.

The noise level in the work environment is usually moderately quiet in office setting and occasionally loud at work sites.  

Supplemental Information

Acceptable related experience and education:
•Associate degree in related field and three years of experience in parks, building, grounds, or road and bridge maintenance/construction, including two of supervisory and/or lead-worker experience
•Bachelor’s degree in related field and one year of supervisory and or lead worker experience in parks, building, grounds, or road and bridge maintenance/construction.

Acceptable combination of education and experience in the management of infrastructure or public works projects—such as buildings, highways, roads, utilities, parks, conservation/forest lands, or facilities. A background in administration, project management, or leadership is highly desirable.

Acceptable related education:

Associate degrees:

• Construction Management
• Construction Technology
• Civil Engineering Technology
• Building Construction Technology
• Associates in Science
• Associates in Applied Science
• Engineering Technology
• Business Management
• Project Management

Bachelor’s degrees:

• Construction Management
• Civil Engineering
• Building Construction
• Construction Engineering
• Business Management
• Project Management

An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits

• Medical/Health Insurance  
• Employee Life Insurance  
• Florida Retirement System  
• Employee Assistance Program

Optional Benefits

• Dental Insurance  
• Vision Insurance
• Supplemental & Dependent Life Insurance
• Deferred Retirement Program
• Flexible Spending Accounts
• Roth IRA
• Tuition Assistance Program  

NOTE: For detailed information regarding available benefits click here.

You may also view Frequently Asked Questions (FAQs) regarding benefits. 

• FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee.
• TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details.
• HOLIDAYS Holidays are as follows: 

1. New Years Day  
2. Martin Luther King Day  
3. Memorial Day  
4. Juneteenth
5. Independence Day  
6. Labor Day  
7. Veterans' Day  
8. Thanksgiving Day  
9. Friday following Thanksgiving  
10. Christmas Eve (IAFF*)  
11. Christmas Day  
12. Additional Christmas Holiday (All non-IAFF employees)  
13. 2 Floating Holidays  (All non- IAFF employees)

*IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays.

Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2.

Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.

$52,769.60 Annually