Senior Permit Technician

Minimum Qualifications

Graduation from high school or equivalent and three years general office/clerical and/or customer service experience; or any equivalent combination of related training and experience. College course work will substitute for experience on a year-for-year basis. 
Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.  

SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position. 

This position requires a passing score on the following four County's skills assessment tests:  Typing Test with 35cwpm, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Email Etiquette and Attention to Detail assessment with a minimum score of moderate knowledge.   The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida.  The applicant must contact CareerSource North Central Florida at assessment@careersourcencfl.com to arrange testing.  

Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing.  

Successful completion of all applicable background checks pre-hire and ongoing are required.

Position Summary

This is technical, clerical, and supervisory work receiving and processing building permits and administrative zoning reviews for the Growth Management Department.

An employee assigned to this classification is responsible for training and supervising subordinate staff; reviewing permit applications for correct information and completeness; referring citizens to the appropriate area if additional information is necessary; coordinating interdepartmental flow of applications/statements; notifying affected citizens of possible changes; and coordinating general service delivery with the Growth Management Department, Building Division.
Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained.

Examples of Duties

ESSENTIAL JOB FUNCTIONS
 

This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.
 
Exudes a positive customer service focus.
 
Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation.

Assists citizens with completing applications for building permits and receives and reviews applications from citizens.
Prepares and maintains records of all applications.
 Answers citizen questions over the telephone and at the counter, assists citizens in obtaining necessary information to complete applications; refers to other departments as needed.

Instructs customers on requirements from other agencies in order for a building permit to be issued such as pre-application screening, development plan approval, municipal zoning letters and driveway permits.

Enters necessary application information into computer and locates property by legal description.

Collects fees, issues receipts and prepares transmittal reports and bank deposits for delivery to Finance and Accounting.

Provides current zoning information and verifies property location for setback requirements.

Coordinates flow of permits between departments for required approvals.

Notifies permit applicants of deficiencies or additional information required; elicits and records any comments.

Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.

NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.


KNOWLEDGE, SKILLS AND ABILITIES

Thorough knowledge of permit and zoning application requirements and applicable fees.

Considerable knowledge of County building and zoning codes ordinances, plat law, and policies and procedures.

Considerable knowledge of mapping methods and techniques.

Knowledge of general office practices and procedures.

Ability to effectively supervise and coordinate the activities of subordinate employees.

Ability to prepare reports and maintain records.

Ability to research records and documents and compile information for submission to the Board of County Commissioners.

Ability to read maps and plot legal descriptions.

Ability to establish and maintain effective working relationships and deal courteously with contractors, developers, architects, engineers, owners and the general public using tact and good judgment.

Ability to read and understand complicated plans and blueprints.

Ability to work under stressful conditions and with frequent interruptions.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear, and use hands to finger, handle or feel. The employee is frequently required to sit. The employee is occasionally required to walk.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.

The noise level in the work environment is usually moderate.

Supplemental Information

Knowledge and experience in the construction industry and/or International Code Council (ICC) Permit Technician Certification desired but not required.

An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits

• Medical/Health Insurance  
• Employee Life Insurance  
• Florida Retirement System  
• Employee Assistance Program

Optional Benefits

• Dental Insurance  
• Vision Insurance
• Supplemental & Dependent Life Insurance
• Deferred Retirement Program
• Flexible Spending Accounts
• Roth IRA
• Tuition Assistance Program  

NOTE: For detailed information regarding available benefits click here.

You may also view Frequently Asked Questions (FAQs) regarding benefits. 

• FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee.
• TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details.
• HOLIDAYS Holidays are as follows: 

1. New Years Day  
2. Martin Luther King Day  
3. Memorial Day  
4. Juneteenth
5. Independence Day  
6. Labor Day  
7. Veterans' Day  
8. Thanksgiving Day  
9. Friday following Thanksgiving  
10. Christmas Eve (IAFF*)  
11. Christmas Day  
12. Additional Christmas Holiday (All non-IAFF employees)  
13. 2 Floating Holidays  (All non- IAFF employees)

*IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays.

Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2.

Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.

$20.42 Hourly