SUPPORT SERVICES SPECIALIST

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Duties

At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.

Typical Duties for SK-09:

• Plans and coordinates a variety of service functions that are essential to the orderly and efficient operation of the SEC. Provides support services at either the SEC Headquarters building or an off-site location;
• Obtains and provides comprehensive management support for services such as procurement, supply, equipment, contracts, printing, property management, and/or records storage and disposal;
• Analyzes a variety of documents, historical records, and program initiatives to determine support requirements for areas such as equipment, printing, furniture, supplies, materials and specialized services. Issues and controls supplies or equipment and conducts periodic inventories;
• Evaluates vendor products, conducts searches of catalogs to meet unique requests, prepares written justifications for purchases, and as required, prepares statements of work and contractual provisions. Monitors performance, serves as office liaison, and resolves problems with contractors.
• Monitors the services/support provided to customers to ensure quality and timeliness standards are met and provides regular updates to senior management. Develops effective relationships and works to provide integrated services to the customer that are comprehensive, responsive, and cost efficient;
• Coordinates dispatch and usage of agency vehicles;
• Serves as the Contracting Officer's Technical Representative (COTR).

Typical Duties for SK-11:

• Plans and coordinates a variety of service functions that are essential to the orderly and efficient operation of the SEC. Provides support services at either the SEC Headquarters building or an off-site location;
• Obtains and provides comprehensive management support for services such as procurement, supply, equipment, contracts, printing, property management, and/or records storage and disposal;
• Analyzes a variety of documents, historical records, and program initiatives to determine support requirements for areas such as equipment, printing, furniture, supplies, materials and specialized services. Issues and controls supplies or equipment and conducts periodic inventories;
• Evaluates vendor products, conducts searches of catalogs to meet unique requests, prepares written justifications for purchases, and as required, prepares statements of work and contractual provisions. Monitors performance, serves as office liaison, and resolves problems with contractors;
• Monitors the services/support provided to customers to ensure quality and timeliness standards are met and provides regular updates to senior management. Develops effective relationships and works to provide integrated services to the customer that are comprehensive, responsive, and cost efficient;
• Coordinates dispatch and usage of agency vehicles;
• Serves as the Contracting Officer's Technical Representative (COTR).

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Requirements

Conditions of Employment

• You must be a US Citizen.
• Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position.
• Supplementary vacancies may be filled in addition to the number stated in this announcement.
• This position has promotion potential to the SK-12.
• PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period.
• SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position.
• DRUG TESTING: This position may be subjected to drug testing requirements.
• PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized.
• DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• This position is in the collective bargaining unit.
• This position is eligible to request telework in accordance with the SEC 's telework policy.
• Existing Participants in the SEC’s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework.
• Ability to obtain and maintain a driver's license and operate a variety of vehicles to include large utility vans, trucks, and cargo-handling equipment.
• Must be able to lift objects weighing up to 75 pounds.

Qualifications

All qualification requirements must be met by the closing date of this announcement.

Time-in-grade for this announcement is one year at the GS/SK-07 level for the SK-09 level.
Time-in-grade for this announcement is one year at the GS/SK-09 level for the SK-11 level.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education.

MINIMUM QUALIFICATION REQUIREMENT:
SK-09: Applicant must have at least one year of specialized experience equivalent to the GS/SK-07 level. Specialized experience includes ALL of the following: 1) placing routine service calls to lessors or maintenance contractors to request repair of office machines and equipment; 2) maintaining office supplies and forms, reordering supplies to maintain predetermined stockage levels, and issuing materials to authorized personnel; and 3) maintaining property and equipment and conducting physical inventories.
OR
Education: Master's or equivalent graduate degree, OR two (2) full years of progressively higher level graduate education leading to such a degree (public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled).
OR
Combination of Education and Experience: Equivalent combinations of successfully completed education, which includes education exceeding one (1) year of graduate study and specialized experience as described above that meets the total experience requirements. For example, six (6) months of specialized experience equivalent to the GS-07 and over 1 year of successfully completed graduate level education.

SK-11: Applicant must have at least one year of specialized experience equivalent to the GS/SK-09 level. Specialized experience includes ALL of the following: 1) preparing purchase orders for conventional office equipment, supplies, and materials and for repairs and service; and 2) researching and analyzing established administrative issues and acting as liaison with individuals and groups both inside and outside an organization regarding administrative and/or organizational matters such as: human resources, budget, procurement, logistics, facilities, and records management.
OR
Education: Ph.D. or equivalent doctoral degree, OR three (3) full years of progressively higher level graduate education leading to such a degree (public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled).
OR
Combination of Education and Experience: Equivalent combinations of successfully completed education, which includes education exceeding two (2) years of graduate study and the specialized experience described above that meets the total experience requirements. For example, six (6) months of specialized experience equivalent to the GS-09 and post two years of successfully completed graduate level education.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/

IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) is available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher.

Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here. Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation.

Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information.

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Required Documents

You must provide a complete Application Package, which includes:

• Required: Your responses to the Online Assessment Questionnaire.
• Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. It is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures.
• Required, if you meet qualifications based on education: An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.)
• Required, if applicable: CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)

*SEC EMPLOYEES: OHR will verify your competitive service eligibility via the SEC's personnel database.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

$74,897 - $153,530 per year