Fortune 500 Operational Technology Network Support Engineer

Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Operational Technology (OT) Network Support Engineer.

CANDIDATE SUBMISSION REQUIREMENTS:  

In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements: 

1) Must be within commutable distance to Atlanta, GA.   

2) Fully comply with ALL instructions under the 'How to Apply' section below.

3) Fully complete all Responses to the Hiring Manager's Screening Questions below.

4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).

JOB DESCRIPTION:  

The OT (Operational Technology) Network Support Engineer is responsible for providing second-level support, change management, documentation, network device management and equipment lifecycle management for the network infrastructure on Fortune 500 Company’s operational real-time data networks. 

General Job Responsibilities:

• Responsible for providing second-level support of network equipment on Fortune 500 Company’s operational networks.
• Responsible for creating change cases and completing the work specified in change cases in compliance with required change management procedures.
• Responsible for following cyber security required procedures for installing, supporting, upgrading, and retiring operational network equipment.
• Responsible for developing and participation in the successful completion of Specialized Infrastructure team initiatives and Technology Organization initiatives.

Job Requirements:

• Basic knowledge of telecommunications systems and data network systems including IP addressing and naming (DNS, DHCP), Internet, Firewalls, Virtual Private Networks (VPNs), LAN switching, Core Network switching and network routing protocols including OSPF and BGP.
• Strong analytical and troubleshooting skills.
• Ability to perform end-to-end troubleshooting of data networks.
• Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments.
• Effective oral and written communications skills with the ability to convey complex technical issues in business terms. 
• General Understanding of Real-Time SCADA systems is a plus
• Experience with CheckPoint or Palo Alto Firewalls is a plus
• Advanced network troubleshooting and network protocol analysis (e.g. WireShark) skills are a plus 
• Knowledge of Network Management systems, e.g. MicroFocus Network Administator, is a plus
• Ability to develop scripts to automate network management tasks on Cisco routers and switches is a plus

Competencies: 

• Self-motivated with the ability to effectively prioritize work assignments
• Ability to manage multiple project responsibilities simultaneously 
• Ability to work in a team atmosphere 
• Ability to provide and accept feedback
• Ability to build relationships, to communicate and work with management, vendors, and other internal and external groups and customers and exhibit positive influence at all levels. 
• Willingness to embrace, influence, and lead change  

Education / Experience:

• Minimum 3-5 years of Data Network Experience with Cisco Routing/Switching and firewalls
• A Bachelors or Associates degree in Engineering, Information Systems, Networking or a related technology is preferred.
• Cisco certifications are a plus 

Physical Demands / Work Environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee and those an employee may encounter while performing essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work is generally sedentary.  However, physical effort is regularly required for handling and installing network equipment. Tasks do not expose employee to physically unpleasant or hazardous conditions.

*** This job description does not, nor is it intended to represent an exhaustive listing of all duties, tasks or responsibilities for the position listed.  Based upon individual experience and team work load, responsibilities are assigned in varying degrees.

** An equal opportunity employer. Drug free workplace. M/F/D/V

_________________________________________________________________

TO APPLY:

• Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters at support@mpndiversityrecruiters.com. 

__________________________________________________________________

HIRING MANAGER'S SCREENING QUESTIONS:  

Please answer ALL of the questions BELOW as accurately as possible.  If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.

1) Do you have previous experience as a Network Support Engineer?

2) If yes, please describe your experience.

3) How many years of server/systems support experience?

• 1-2 years
• 3 – 5 years - Required
• 5+ years

 4) Please select all that you have previous experience with:

• Cisco Route and Switch - Required
• Network Troubleshooting Skills – Required
• Routing Protocols, OSPF or BGP - Asset
• Firewalls - Asset
• Network Management System - Asset
• Network Protocol Analysis Skills (e.g. WireShark) – Asset
• Programming or Scripting – Asset
• Real Time Control Networks - Asset
• None of the above

5) Do you hold any current technical certifications? If yes, please list them.

6) Do you have any experience with SCADA, Industrial Control Systems or any other Real-Time networks?

7) We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension plan and matching 401(k) plan. Specifically what are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)

8) Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)?