Building Service Manager

Building Service Manager

Job ID: 11126

Location: El Paso, TX

Full/Part Time: Full Time

Regular/Temporary: $RegTemp

FLSA Status

Exempt

Posting End Date

Open Until Filled.

Earliest Start Date

As Soon As Possible.

Salary

$49,500 annually.

Hours per Week

40.00 Standard Hours. Flexibility required on weekends and evenings.

Hiring Department

Special Facility Management/ Office of Special Events

Please Note

Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. Must possess a valid driver's license issued by the State where the applicant resides and must be insurable as defined in the UT System UTS 157, as applicable to the performance of essential duties and responsibilities of the position.

Required Application Materials

A resume and a list of 3 professional references are required in order to apply.

Purpose of Position

As the Building Services Manager, you'll lead daily operations in housekeeping and waste management, coordinating with third-party vendors and teams to ensure compliance with Special Use Facilities' cleaning policies and customer service protocols. Additionally, you'll supervise the Guest Services contracted vendor during live events. Reporting to the Assistant Director of Special Facility Management, your primary responsibility will be to guarantee the safety, cleanliness, and welcoming atmosphere of our facilities for public enjoyment.

About the Office of Special Events:
The Office of Special Events curates top-tier entertainment for UTEP and the broader EL Paso/Juarez/Las Cruces communities. From large-scale stadium extravaganzas to arena spectacles and intimate theater productions, we oversee a diverse range of live events to athletic sports.
Our Venues:
Sun Bowl Stadium

Overview: Home to the UTEP Miners Football Team and the Tony the Tiger Sun Bowl Football Bowl Game, aired on CBS.

Facility Highlights: Accommodates 46,098 seats with 120 wheelchair spaces, offering 4 Indoor Suites, 26 Outdoor Loge Boxes, GECU Terrace for an outdoor club experience, and the Hunt Family Sky Lounge providing 104 Indoor Club Seats.

Don Haskins Center

Overview: Named after the legendary UTEP basketball coach and home to the UTEP Miners Basketball Teams.

Facility Features: Primarily a basketball facility, shaped in a 127' x 84' octagon, the DHC hosts events such as Concerts, Graduations, Dinners, etc. It holds 11,659 permanent seats with 40 wheelchair spaces and can accommodate 800 portable seats in a round set-up.

Magoffin Auditorium

Overview: UTEP's prime venue for intimate events including comedy shows, ballets, graduations, dance performances, pageants, musicals/plays, and small concerts.

Facility Highlights: Offers one-level seating with clear sight lines, providing 1,152 permanent theater seats and 14 wheelchair spaces.

Feel free to visit www.utepspecialevents.com for more details and information.

Essential Functions
Daily Duties:
Oversight of full-time Building Attendants that perform daily office housekeeping duties.

Develop schedules for part-time staff, and/or subcontractors, to fill needs for daily housekeeping projects outside the scope of the building attendants.

Meet with staff weekly to prioritize projects, identify challenges, and create solutions.

Provide insight for upcoming event budgets by forecasting needs, supplies, equipment, and/or trainings. Monitor the budget and track expenditures.

Conduct facility inspections with Building Attendant staff and report to Building Operations Manager for repairs.

Maintain proper and adequate inventory/supply levels; keep accurate and organized logs of event purchases for billing purposes.

Monitor and evaluate the efficiency and effectiveness of janitorial (includes waste) services, delivery methods, and procedures; identify challenges as well as improvement opportunities and present them to the Assistant Director.

Oversee use and condition of assigned Golf Cart and University Vehicle.

Procure, and maintain equipment and supply inventories with up-to-date MSDS logs.

Monitor, maintain, and ensure accuracy of inventory and reporting environments.
Event Duties:
Scheduling adequate staffing levels of part-time housekeeping staff or vendors to fill all shifts for upcoming event housekeeping needs.

Check in and assign staff to event posts, conduct pre-event production meetings with staff, monitor during the event, and complete post event walk-throughs for Quality Assurance to ensure staff is following proper procedures and completing assigned tasks.

Manages event housekeeping conversions to ensure efficient operations. As needed, lead overnight conversions, and prepare for the next day's events.
Guest Services Duties;
Work with Event Manager, Assistant Director, and/or Director to make sure adequate Guest Services personnel are scheduled to assist in major events.

Work with the 3d party contracted vendor to provide all event details and host pre-production meetings prior to events.

Monitors Guest Services and corrects issues in a timely manner during events. Makes timely decisions and informs event manager, manager on duty, vendors, or University departments to ensure their ability to solve issues as they arise.

Review and submit Guest Services log to appropriate staff post events.
Administrative Duties:
Plan, develop, and implement programs that ensure the cleanliness of Special Use Facilities.

Learn and train on UTEP policies and procedures, including the Emergency Preparedness Plan, and other appropriate safety trainings. Provide leadership to staff, tenants, and public in emergency response situations.

Work with subcontractors/vendors to plan, delegate and monitor workflow, improve procedures, correct deficiencies, and prioritize conflict resolution; and implement disciplinary actions and/or termination policies.

Ensure compliance with applicable OSHA workplace safety procedures.

Ensure compliance with University Health and Safety Guidelines.

Develop department and other reports, including but not limited to work orders, condition reports, inventory reports, and activity and incident reports, as needed.

Work extended and/or irregular hours including nights, weekend, and holidays, as needed.

Other duties as assigned including but not limited to assisting other departments as needed.
Supervisory Responsibilities
Anticipate problems and appropriate solutions. Investigates, analyzes, and resolves operational problems and complaints.

Provide clear, concise, and timely communication of directives to other departments.

Effectively communicate, motivate, lead, and work alongside operations team members.

Proactively use all safety mandates and teach others to do the same to promote a safe and efficient work environment.

Maintain an accurate accountability of assigned equipment and inventory.

Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard.

Operate with an emphasis on safety for employees, teams, and guests.

Carries out supervisory responsibilities in accordance with the organization's objectives, policies, and applicable laws.

Required Qualifications

Bachelor's Degree, or commensurate seven (7) years of experience.

Must possess a valid TX driver's license.

Occasional travel may be required.

Preferred Qualifications

Three to four (3-4) years of cleaning service and contract management experience or equivalent combination of education and experience.

Demonstrate knowledge in janitorial procedures, facility capabilities, industry terminology, event-related services for the types of events anticipated by the facility.

Experience operating equipment such as pallet jacks, Tennant Ride-On Cleaning Machines is a plus.

Highly detail oriented, prioritizing correctly storing equipment and maintaining a clean workspace.

Must be self-motivated and work under little supervision with the ability to prioritize tasks in the most productive and/or appropriate manner.

Work effectively under pressure and/or stringent schedule and produce accurate results.

Maintain effective working relationships with clients, employees, exhibitors, patrons, and others encountered in the course of employment.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate to loud noises. May be required to wear Personal Protective Equipment to include steel toe or non-slippery shoes, back belt, eye protection, and rubber or leather gloves.

The work environment characteristics describer here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate to loud.

EO/AA Statement

In keeping with its Access, Excellence, and Impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at mailto:eoaa@utep.edu.

To apply, visit https://apptrkr.com/4826818