Administrative Assistant, URMC Clinical and Translational Science Institute

GENERAL PURPOSE:

 With minimum direction and considerable latitude for independent judgment, acts as principal assistant to the Director and secondary assistant to the Co-Director of the Clinical and Translational Science Institute (CTSI). Directly provides routine and non-routine support and problem-solving as needed. The individual in this position must be able to prioritize work with minimal supervision and exercise independent judgment. Must understand University and CTSI policies and procedures, analyze information and situations, and make judgments to facilitate outcomes. Must possess strong organizational and interpersonal skills, the ability to work collaboratively with a focus on providing excellent customer service and the ability to manage competing demands in a professional manner.

Supervision and Direction Received:

Receives minimal direction from the CTSI Director, Co-Director and Senior Director, CTSI Administration. Reports to the CTSI Administrative Manager.

SPECIFIC RESPONSIBILITIES

Operations:

In support of the Director optimizes a demanding and complex executive calendar through sound judgement based on the full range of commitments, obligations and initiatives, while avoiding over-commitment. Troubleshoots and resolves scheduling conflicts. Anticipates needs and relays the Director’s instructions, preferences, concerns, etc. Makes recommendations on these items and serves as a liaison to assure the information is relayed appropriately. Interacts with faculty members, other administrative staff, University officials, and community contacts; representing the Director in relaying instructions, decisions, or concerns. Evaluates, reviews and obtains background information on requests for action, referring them, when appropriate, to other administrative staff for their attention and/or by responding directly. Undertakes special projects as they may arise. With minimal direction, responds to emails; creates, reviews, and edits draft letters and written reports; prepares confidential, routine and non-routine correspondence and maintains electronic filing and office records; coordinates with the CTSI Finance Team and records and approves changes to department or sponsored projects on behalf of the Director. Maintains and updates SOP for supporting the CTSI Director on a regular basis.

Plans and makes all calendar and administrative arrangements. Chooses or recommends among competing demands for time. Receives mail and telephone calls on behalf of the Director. Screens, analyzes, prioritizes, and responds to all items as appropriate.

Directs, plans and coordinates meetings with others internally and externally, including arranging for meeting facilities and equipment. Troubleshoots technology issues as they arise to support meeting success. Arranges special events, and candidate and guest speaker visits. Coordinates, publishes and distributes itineraries and seminar notices. Greets and assists visitors and speakers.

Supports the monthly CRRPIT, monthly Strategic Leadership Group and quarterly Clinical Chairs Research Group meetings by scheduling meetings, managing agenda items, and taking meeting notes.

Co-Director Support:

In support of the CTSI Co-Director role, in concert with the Co-Director’s departmental support, optimizes a demanding and complex executive calendar through sound judgement based on the full range of commitments, obligations and initiatives, while avoiding over-commitment. Troubleshoots and resolves scheduling conflicts. Directs CTSI administrative activities for the Co-Director including coordinating and scheduling meetings and travel, conferences and events, arranging venues, logistics, and procuring necessary materials with respect to CTSI responsibilities. Assists with presentation, report and document preparation, as well as communications via print, email, or other methods for various audiences including faculty, staff, students, senior leadership and donors.

Planning:

Makes travel arrangements as needed for the Director, and internal and external faculty, guests and staff. Processes expense reimbursements. Prepares itineraries.

Document Preparation:

Assists the Director in wordsmithing and editing for book, journal reviews and manuscript submissions relating to research activities, and provides support for biosketch review. Creates, reviews and edits communications for flow of content, consistencies, accuracy, and compliance with various standards. Finalizes changes in text and graphics; formats documents for various scientific and medical journals. Creates, acquires, prints and distributes documents in PDF format. Maintains Biosketch, CV, NCBI Bibliography, Other Support, publication log and correspondence files; prepares presentations and lecture material for Director. Compiles data and analyzes and prepares reports. Assists with the creation of PowerPoint presentations and supporting documents for conferences and meetings.

General CTSI Administrative Duties:

Provides administrative support to specified programs, projects and activities, as delegated by CTSI leadership.

Manages CTSI faculty appointment processes, interfacing with the Office of Academic Affairs.  Provides support for quarterly CTSI Faculty meetings by scheduling, managing agenda items, and taking meeting notes.

Other projects as assigned.

REQUIREMENTS:

• Degree in Business or related field required.
• One year of professional administrative experience; or an equivalent combination of education and experience required.
• Prefer 2-4 years of experience in an academic setting and experience in providing executive-level support preferred.
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint. Kentico and database experience desired. Proven ability to interact with all levels of faculty and staff in a professional manner required.
• Proven ability to interact with all levels of faculty and staff in a professional manner. Excellent communication skills focused on customer service. Attention to detail a must. Shows initiative and resourcefulness in managing priorities and takes responsibility for accomplishing his/her own work. Works collaboratively and maintains confidentiality of information at all times required. Proven writing skills highly desirable.
• Experience in scientific grant/manuscript preparation assistance is preferred.

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.