Eviction Prevention Mediator 1

Eviction Prevention Mediator 1

Job ID: 107128
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on August 14, 2023.


PAY AND BENEFITS

Hourly Pay Range: $30.238443 - $38.218203

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Clackamas County Children, Family and Community Connection, a division of Health, Housing and Human Services is seeking an Eviction Prevention Mediator 1. If selected for this position, you will play a critical role in providing equity-informed mediation services in eviction prevention cases, ensuring quality data collection and reporting for the grant, collaborating with local and statewide partners, and working collaboratively with other department staff. You will direct the work of contracted mediators and manage their contracts. You will also have an opportunity to participate in consensus decision making and ongoing communication as a member of our team.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
• Minimum Qualifications and Training Requirements for Mediators in Community Dispute Resolution Programs as outlined in the University of Oregon Policy 1.03.02 (Q)
• Strong interpersonal skills that translate into all of the following:
  • Strong verbal and written communication skills, including ability to effectively communicate with emotional or upset customers
  • Ability to establish and maintain effective working relationships and partnerships both internally and externally
  • Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations
  • Ability to work well independently, as well as having a collaborative, team-oriented approach to work
  • Be detail-oriented, respectful of the needs and interests of others, assertive, accessible and approachable, and self-directed (able to work without close supervision)
  • Exercising tact, good judgment and diplomacy, especially while working with people who are in difficult circumstances
  • Independent decision-making and problem solving skills
  • Commitment to diversity, equity and inclusion, and the ability to work well with diverse groups of individuals
  • Strong active/reflective listening skills
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Preferred Special Qualifications/ Transferrable Skills:*

• At least one (1) year of regular practice as a mediator (Please Note: Regular practice is defined as at least bi-weekly mediation experience.)
• Bilingual English/Spanish skills (Please Note: Bilingual skills may be used sporadically throughout the course of employment and will be compensated at an additional 5% of base hourly rate for actual time performing bilingual duties)
• Experience with data collection and management software
• Community Mediation case development experience
• Volunteer and/or program coordination experience
• Landlord/Tenant mediation experience
• Qualified as a “General Civil Mediation Supervisor” under Oregon Uniform Trial Court Rules 12.060

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

Duties may include but are not limited to the following:

1. Provides direct services, including mediation, facilitation, relationship coaching, and other dispute resolution services to parties involving a variety of matters; conducts intake services; documents case information; prepares letters, memos and written agreements for the disputing parties.

2. Coordinates other services and trainings and supervises staff and volunteers who provide these services; administers assessment tools, makes recommendations to the court.

3. Performs case management duties related to clients; refers callers to other community services; collaborates with collaborative agencies regarding joint client services.

4. Provides experiential education and coaching services to a variety of interested parties, including schools and organizations; develops, reviews and updates skill development curricula as necessary.

5. Leads the work of program staff along with temporary, contracted, and volunteer or intern mediators and trainers; prioritizes and assigns cases to staff or volunteer mediators where appropriate; coordinates staff work plans and schedules to accomplish program goals; monitors and leads the work of staff performing mediation case activity; monitors and leads the work of staff performing training services.

6. Assists in coordinating community outreach and public relations activities; develops promotional program; promotes mediation and conflict resolution services by attending meetings and presenting information to community groups, schools, public and private agencies; participates in local mediation related events.

7. Assists with grant writing and budgeting; performs grant administration and financial reporting; monitors expenses and revenue reports; makes recommendations related to grant management.

8. Develops and maintains record keeping consistent with office procedures and systems; creates and maintains complete and accurate files, manages mailing lists; prepares reports.

9. Monitors and evaluates program effectiveness and recommends program changes.

10. Participates in continuing education trainings; prepares and conducts continuing education trainings and psycho-educational workshops for peers and community members.


REQUIRED KNOWLEDGE AND SKILLS

Thorough knowledge of: Alternative dispute resolution principles and applications in various areas which may include: mediation ethics, family, community based, or victim offender mediation services; small claims, foreclosure, and workplace mediation; program and case management methods and techniques.

Working knowledge of: Principles and techniques of lead work; principles and techniques of mediation; group and family dynamics; interviewing techniques; contraindications to alternative dispute resolution such as psychopathology; principles and practices of public relations; restorative justice principles and practices; evaluation methods and research procedures; report preparation; available social service and community resources; laws, procedures and techniques specific to assigned cases, such as: juvenile justice, foreclosure, small claims, probate.

Skill to: Mediate, facilitate, and/or coach between diverse individuals experiencing conflict within families, individuals, neighbors, and organizations; intervene effectively in stressful conflict and occasional hostile situations; assess and evaluate conflicts and determine appropriate courses of action; maintain client confidentiality; coordinate, train and supervise the work of adult and teen mediation volunteers, interns, contractors, and other staff; maintain accurate and complete electronic records; effectively organize work; communicate effectively, both orally and in writing; relate to a wide variety of people; prepare and present effective written and statistical reports, promotional materials and media releases; research and prepare grants for funds; operate computer software and other office equipment; prepare and deliver oral presentations; establish and maintain effective working relationships with co-workers, clients, judges, attorneys, community, private and governmental agencies, County employees and the public; work as a team member.


WORK SCHEDULE

This position is flexible to work full time at 37.5 or 40 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

This position is eligible for full telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. Telework locations must be located in Oregon.


EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420 000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

The Children, Family and Community Connections (CFCC) Division of the Department of Health, Housing and Human Services (H3S) provides a range of programs and services to improve the wellbeing of children, youth and families in Clackamas. These include workforce development, business productivity, weatherization, the Early Learning Hub, Parenting Hub, substance abuse prevention and family violence prevention and services.

Learn more about Clackamas County Children, Family and Community Connections Division (CFCC)


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS?

Lindsay White, Recruiter
lindsaywhi@clackamas.us




To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107128&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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