Information Technology Specialist

Agency: U.S. Securities and Exchange Commission

Position: Information Technology Specialist, SK-2210-12/13

Promotion Potential: SK-13

Open & Close Dates: 08/03/2023 to 08/16/2023

Salary: $103,136 - $207,791 per year

Location: Washington, DC

Vacancies: One (1)

Job Link: https://www.usajobs.gov/job/741345200 

Summary:

This position is within the Office of Human Resources - HR Technology & Information Management Branch located in Washington, DC.

The Office of Human Resources (OHR) provides leadership for the strategic management of the SEC's human capital by administering programs, establishing policies, and ensuring compliance with federal regulations.

Conditions of Employment:

• This position is open to U.S. Citizens.

Typical duties include:

• Serving as a project manager for Human Resources Information Systems implementations throughout all aspects of the System Development Life Cycle
• Performing comprehensive needs analysis to define opportunities for new or improved business process solutions and consult with customers to identify and specify requirements, develop overall functional and systems requirements, and specifications
• Serving as a technical specialist with responsibility for performing tasks involving defining or designing business and application processes, followed by researching and identifying technology solutions to meet customer's needs
• Refer to the announcement on www.USAJOBS.gov for additional duties.

Qualifications

BASIC REQUIREMENT: All applicants must possess the following:

Applicant must possess IT related experience demonstrating each of the four competencies:
1) Reviewing work to ensure it is in line with established standards or to identify deficiencies (Attention to Detail);
2) Collaborating with customers to identify their information technology needs or to resolve their hardware and software problems (Customer Service);
3) Explaining technical information orally to non-technical audiences (Oral Communication); and
4) Evaluating alternatives to recommend solutions to hardware or software problems (Problem Solving).

MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.

SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX).

SK-13: Applicant must have at least one year of specialized experience equivalent to the GS/SK-12 level. Specialized experience must have all of the following below: 1) Utilizing techniques and methodologies to collect requirements and information for business process improvements from stakeholders for business project(s) with an IT component(s); AND 2) Utilizing program/project management tools (e.g., Rational ReqPro, Rally, Microsoft Office, Microsoft Project, SharePoint, EPMS or similar tools) AND 3) Configuring, developing and/or modifying functional workflow/process automation prototypes within a ServiceNow, Appian, Pega, Salesforce, Workday or similar tools in a federal HR environment to support the delivery of programs and services that improve the user experience (UX); AND 4) Conducting data analysis using a human capital repository and building dashboards in ServiceNow, Micro Strategies, PowerBi or other workflow tools to present data in consumable formats that allow for data-driven decisions to be made.

*** The SEC offers enhanced pay and benefits plus the standard Federal benefits. Apply today! ***