University Development Researcher

University Development Researcher

CLASSIFICATION DESCRIPTION 

Title: University Development Researcher 1

The mission of University Advancement is to secure support for Michigan State University in terms of money, talent, service, and advocacy by delivering an integrated program of communications, marketing, and engagement. Our objective is to build deep and long-term relationships with alumni, stakeholders and potential partners that will ensure increased support in the future.

SUMMARY:

As a valued member of the University Advancement (UA) Prospect Development Team, the Data Integrity Analyst will work closely with the Strategic Data Management Team to manage/maintain the data integrity of prospect and proposal activity in support of Michigan State University. Utilizing systems and business processes, the Analyst will assist in managing prospect and proposal data and producing, documenting, and delivering timely, accurate, and complete reporting to members of the UA team. The role includes inspecting, cleaning, transforming, and maintaining UA’s CRM to help ensure accurate and relevant data to support UA staff. The Analyst will be responsible for learning and maintaining detailed knowledge of the business rules governing management of prospect-related records.

Reporting to the Sr. Associate Director of Prospect Analytics, Reporting & Data Integrity, key responsibilities of the Data Integrity Analyst include, but are not limited to the following:

Characteristic Duties and Responsibilities

Portfolio Management and Modifications

• Work closely with the Prospect Development Team to make any assignments, continuum stage, proposal, or other standard prospect management updates within UA’s CRM. This includes management of sunsetting assignments/proposals and strategy records.

• Review and perform initial validation on new wealth screening results and work with PD Consultants for additional validation and to update wealth ratings within the UA CRM

• Tools: Effectively use UA’s CRM, Cognos Reports, Microsoft Excel, and subscription databases and online research resources

Data Management, and Integrity

• Manage the integrity and accuracy of all prospect and proposal data, ensuring compliance with Advancement policies and guidelines

• Monitor prospect and proposal stage migration, through audit reports, to help ensure prospects are managed effectively and moved through the development cycle as appropriate

• Collaborate with AIS-DS Trainer to identify data integrity issues that suggest the need for UA staff training or re-training

Customer Service and Special Projects

• Work on special projects as defined in collaboration with the Sr. Associate Director, Director, AVP for AIS-DS, and University Advancement Management

• Other duties as assigned

Communications/Interpersonal Relationships

Interacts with:

• Staff/Co-workers – in order to assist with questions and problems relating to coding, data entry and office procedures.

• Supervisor – in order to ask questions pertaining to work being performed, receive direction and training and to assist in meeting deadlines.

• System Analyst/Programmers – in order to verify information if problems arise pertaining to computers or programs.

• Other Departments – in order to enter data and programs jobs as requested.

• Public – in order to provide services.

Responsibility for Health/Safety of Others

No assigned responsibility

Impact on Programs/Services/Operations

Error in the accuracy of collected or distributed data could cause incorrect decisions to be made by departments, University officials and/or external customers. The quality of the work performed reflects upon the image of the Department, its staff, and the University as a whole. Errors are usually detected and easily corrected.

Work Environment

Standard office environment. The job requires moderate physical effort and involves sitting and viewing a VDT screen and eye/hand coordination more than 75% of the time.

Education/Experience

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Business, Journalism, Pre-Law, History, Psychology or Information Science or related field; one to three years’ experience in research methods including on-line electronic searching, large main-frame databases and PC-based software, or an equivalent combination of education and experience. 

Qualifications (Required)

• Strong working knowledge of Microsoft Desktop Tools (Word, Excel, etc.)

• Ability to manage, prioritize, and perform multiple tasks in a professional manner with attention to accuracy and detail

• Ability to effectively communicate both orally and through e-mail to respond and resolve any concerns or issues with other University Advancement Staff positively and professionally

• Willingness to learn new skills or technologies

• Ability to evaluate potential changes in process or procedure and embrace changes which emerge as applicable

• Good knowledge of best practices in data management

• Strong ability to organize, prioritize, work independently and exercise good judgment in making decisions regarding data management within the established business governance rules

• Strong analytical and problem-solving skills

• Ability to handle confidential material with complete discretion

• Familiarity with the Salesforce platform

• Ability to provide exceptional customer service willingness and ability to take initiative

• Be flexible, learn quickly, and function as a member of a team with common goal of team success

HOW TO APPLY

If you have any questions regarding this position, please contact Patricia Karam, Director of Recruitment at karampat@msu.edu.

All candidates must submit an application, resume and cover letter through the Michigan State University Human Resources web-based system, the URL for this website is careers.msu.edu. Please indicate the position number 882302 when submitting your application.

To apply, visit https://apptrkr.com/4417508

Screening of applicants will continue until the position is filled.

MSU is an affirmative action, equal opportunity employer.

MSU is committed to achieving excellence through a diverse workforce and inclusive culture that encourages all people to reach their full potential. The University actively encourages applications and/or nominations of women, persons of color, veterans, and persons with disabilities.