Aging Services Program Manager

Aging Services Program Manager

Job ID: 107099
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, August 7, 2023.

INFORMATION SESSION:

Would you like to learn more about this opportunity, working in the Social Services Division, our commitment to equity and inclusion, or how to navigate the application process? Please consider viewing the recorded virtual information session held on Monday, July 31, 2023 to learn more about this great program and the work done at Clackamas County Social Services. To view the information session, please click on the below link:

Aging Services Program Manager Info Session - Recording Link


PAY AND BENEFITS

Annual Pay Range: $94,016.06 - $126,921.52

Hourly Pay Range: $45.200030 - $61.019963

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 16 hours of vacation accrual per month
  • Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time Non-Represented Group 2 County position.

Non-Represented Group 2 Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Clackamas County seeks an experienced, highly motivated public-service oriented professional to join the Social Services Division as the Aging Services Program Manager. The Aging Services Program Manager provides direction and oversight for a variety of programs that serve county residents who are older adults, and to a lesser extent people who experience a physical disability. The position participates in community and strategic planning efforts, and in the county's response to disaster.

Services are provided directly by county staff and volunteers, and through agreements with community partners, including 10 Senior Centers.

Programs operated by county staff and volunteers include:

• Information and Referral
• Oregon Project Independence
• Family Caregiver Support Program
• Options Counseling
• Veterans Directed Care
• Senior Health Insurance Benefits Assistance
• Money Management

Programs operated by community partners include:

• Senior Nutrition
• Transportation
• Healthy Aging
• Guardianship

Clackamas County Social Services strives to create a culture of belonging, where everyone feels welcome, valued and engaged in the work. We value inclusion and believe that everyone's voice is important. We value equity and strive to provide program participants with the resources they need to succeed. We actively work to build a workforce that reflects the community that we serve.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of seven (7) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position including knowledge and/or experience with the following:
  • Planning and directing a human service program
  • Developing and implementing program policies and procedures
  • Supervising direct-service staff in the human services field
  • Monitoring program effectiveness
• Experience in providing direct services to determine health care and social service needs of clients
• Experience conducting assessments, developing plans, coordinating care, and providing information and referral services
• Working knowledge of principles, methods, trends, practices, and techniques of information referral, supportive counseling, psycho-educational counseling, motivational interviewing and case management models of service
• Ability to plan and coordinate a human service program, effectively developing and utilizing available staff, program and community resources
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.

Preferred Special Qualifications/ Transferrable Skills:*

• Experience working with older adults and people who experience a disability
• Demonstrated success in advancing equity

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

Duties may include but are not limited to the following:

1. Plans, assigns and directs the activities of a human service program or project; develops work plans, allocates resources and develops schedules to accomplish program goals; forecasts personnel and funding requirements; develops new programs/projects to respond to human service needs.
2. Develops and implements program policies, procedures and guidelines within department and legal standards; reviews, interprets and clarifies relevant statutes, regulations and department policies.
3. Monitors and evaluates program effectiveness in meeting established objectives; develops quality assurance standards and implements review process; responds to client complaints and appeals of decisions made by subordinates.
4. Hires and directs staff to provide quality service to residents and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.
5. Provides direction to staff on complex technical or procedural issues; sets case load limits, assigns cases and reviews case files; makes or reviews decisions on difficult case problems; sets spending limits per client and reviews expenditures authorized by subordinates.
6. Responsible for or participates in preparing and updating budgets and grant proposals; manages budget/grant funds and authorizes/reviews contract payments and program expenditures; develops proposals for additional funding and personnel; gathers and compiles data and prepares reports.
7. Oversees and conducts public relations and outreach activities; recruits volunteers; develops resources within community and private organizations; provides program information to the public, community groups and agencies; prepares or reviews flyers, website content, brochures, newsletter articles, press releases and correspondence.
8. Coordinates the activities of the program/project with other human service programs within assigned department and other community and government agencies; promotes services and consistent application of policies and regulations; staffs advisory councils, task forces and committees.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off):

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas County Social Services


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS?

Kelly Schaefer, Recruiter
KSchaefer@clackamas.us


To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107099&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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