Case Manager Aide (Developmental Disabilities Children's Team)

Case Manager Aide (Developmental Disabilities Children's Team)

Job ID: 107071
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 19, 2023.


PAY AND BENEFITS

Annual Pay Range: $46,682.57 - $58,964.96

Hourly Pay Range: $23.939781 - $30.238443

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
  • ???????Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave! This means you have access to vacation time at time of hire.
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Clackamas County Social Services Division is searching for an energetic and motivated person to join the Developmental Disabilities Program as a Case Manager Aide for the Children's Team.

The Case Manager Aide will join our Team in supporting the people of our community that access Clackamas County's Developmental Disabilities Program by developing relationships, treating people with kindness, dignity and respect. They will also spend time preparing and maintaining case records on clients, monitoring and assessing client services, reviewing care plans, writing narratives for case files, updating computerized case records, fielding client and provider inquiries as well as resolving client and provider issues. The Case Manager Aide may also provide administrative support through scheduling, gathering signatures on documents, and referral for services.

We are looking for an individual who has lived and/or work experience in the field of Intellectual and/or Developmental Disabilities and has a passion for ensuring equitable access to services. A successful candidate will be engaging, creative, forward thinking, and willing to collaborate to develop and provide resources, and support to community members and colleagues at all program levels. We are seeking those who wish to grow within the Developmental Disabilities Program and see this as pathway to begin that journey.

Our Program strives to create a culture of belonging where everyone feels welcome, valued and engaged in the work of supporting individuals who experience
Intellectual and/or Developmental Disabilities. We value inclusion and believe everyone's voice is important. We value equity and strive to provide individuals with the resources they need to succeed. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees and all we serve.

If you are looking to expand your career and gain new skills, we encourage you to apply. Clackamas County is experiencing rapid growth and we are looking for team members who are eager to learn, grow and put their compassion and creativity to work.

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. We are excited to learn about the unique perspective and experience you would bring to our team.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
• Experience with direct case management and/or experience supporting case management functions
• Ability to prepare and maintain accurate and legible records
• Effective verbal and written communication
• Experience applying knowledge of rules and regulations regarding confidentiality and the release of confidential, protected and sensitive information and reports
• Experience with and ability to establish and maintain cooperative relationships with service providers, agencies, and/or other members of the community
• Proficiency with Microsoft Office software (Outlook, Word, Excel, etc.)
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.

Preferred Special Qualifications/ Transferrable Skills:*

• Bilingual Skills (Spanish/English, Russian/English)
• Experience working with individuals with intellectual and/or developmental disabilities

We acknowledge that experience can be obtained through traditional and non-traditional means, we encourage and support all candidates who believe they have the experience needed to apply. Experience may be gained through paid work, unpaid work (such as volunteering), military experience and/or life experiences. Please be sure to describe any transferrable skills and lived experience that might uniquely qualify you and bring value to this position in the supplemental questions.

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

1. Under general supervision of a Case Manager: Monitors and assesses client services; assures health and safety of individuals receiving services; reviews care plans.
2. Assists Developmental Disabilities program with administrative duties; prepares, compiles, edits, files and scans documents to client files. Creates confidential files for recipients of DD services; completes ROI's; maintains program record keeping systems; updates computerized case records.
3. Writes narratives for case files; fields client and provider inquiries; resolves client and provider problems.
4. Updates and maintains records with oversight of a Case Manager Senior or Supervisor; performs file reviews of DD consumer files as required by state and federal Title XIX rules to ensure compliance. Informs Program Supervisor of trends if documents are missing, incomplete, misplaced or misfiled and if there are compliance issues.
5. Provides casework support to Case Managers.
6. Gathers documents for, and assists in the coordination of Individual Service Planning (ISP) meetings. May participate in ISP meetings in support of the Case Manager.
7. Participates in Team Meetings and trainings to ensure competency in providing services to individuals.
8. Screens client cases to determine assistance needed by clients; performs information and referral functions for other staff and clients to obtain services; provides limited technical assistance when appropriate.
9. Interviews clients, care givers, family members and other individuals in homes, hospitals and placement facilities; assesses the general well-being and personal and community support system of clients; reports to Case Managers on the condition of clients and residences.
10. Prepares and maintains case records on clients and service providers; monitors client case files to ensure clients receive the comprehensive care and services established by the Case Manager; verifies accuracy of information provided by clients, providers and other individuals associated with client cases.
11. Performs data entry of client assessments and payment documents; updates and maintains records in collaboration with the Case Manager; generates reports on client assessments and payment levels.
12. Researches and investigates community resources and possible service providers; collects program data, prepares reports and evaluates information for special studies; participates in in-service training; provides casework consultation.
13. Manages a small caseload under general supervision; assesses clients; develops and reviews care plans; writes narratives for case files; updates computerized case records; fields client and provider inquiries; resolves client and provider problems.

REQUIRED KNOWLEDGE AND SKILLS

Required Knowledge and Skills:

• Understanding of intellectual and developmental disabilities and how they may impact a person
• Intermediate proficiency with office equipment, including personal computers and software programs
• Communicate effectively, both orally and in writing
• General understanding of equity, diversity and inclusion

Ability to:

• Evaluate basic needs of individuals and families who experience or are impacted by intellectual and/or developmental disabilities
• Apply basic techniques of evaluating appearance and conditions of clients, homes and residential programs
• Develop understanding of Oregon Administrative Rules governing services to individuals experiencing intellectual and/or developmental disabilities, including but not limited to Case Management, Community Living Supports, Foster Care, 24HR Residential Services, Day Support Activity and Employment Services
• Use techniques of meeting facilitation and conflict resolution
• Effectively obtain information needed to determine the status of individual, family, or provider
• Apply concepts of cultural sensitivity

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off):

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas County Social Services


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


OTHER INFORMATION

Applicants must pass a criminal records and abuse check according to ORS 409.027 in order to be considered. This requirement is an important step to ensure safety and quality care for the most vulnerable Oregonians, which are children, seniors and people with disabilities.


RECRUITING QUESTIONS?

Kelly Schaefer, Recruiter
KSchaefer@clackamas.us


To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107071&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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