Housing Services Research Analyst & Housing Services Performance Analyst

Housing Services Research Analyst & Housing Services Performance Analyst

Job ID: 106985
Location: H3S-Community Development
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This position will remain open until filled. The first application review will be Wednesday, July 12, 2023. We reserve the right to close this recruitment at any time on or after that date.


PAY AND BENEFITS

Annual Pay Range: $79,493.86 - $100,646.62

Hourly Pay Range: $38.218202 - $48.387801

The listed salary range reflects a 4.5% Cost of Living Adjustment (COLA) effective July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. These positions are classified as Policy, Performance & Research Analysts.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Clackamas County's Health, Housing, and Human Services Department (H3S) seeks two experienced individuals with exceptional analytical and organizational skills to join our Housing Services team as the Housing Services Research Analyst and the Housing Services Performance Analyst.

The Housing Services Research Analyst will take a lead role in preparing complex reports, program evaluations, and special projects in response to requests and reporting obligations established by the Board of County Commissioners, Metro, federal and state funders, and county leadership. The selected candidate will assist program and department leadership to ensure the Housing Services (HS) Program remains compliant with rigorous data, financial, and program performance/progress reporting requirements. The HS Research Analyst will prepare public reports and documents in support of the program. This position will represent the HS Program and lead presentations at various public functions and in meetings with community partners. Additionally, the person in this role will assist and take a lead role with internal program development such as annual budget development, creation and facilitation of procurement opportunities, and development of HS program-specific policies and procedures.

The Housing Services Performance Analyst will develop data analysis and quality improvement strategies that deliver operational excellence, resulting in high performance in regional, state, and federal performance measures and outcomes. The selected candidate will manage and coordinate organization-wide efforts to ensure that HMIS data quality and housing programs are developed and managed using a data-inspired and person-centered focus which will drive priorities for strategic initiatives; support data analysis and data integration activities and processes that follow HUD, local, Metro, state, and federal regulatory guideline; lead data submission activities; assist local contracted community-based organizations in contractual performance compliance; and ensure cross-functional collaboration to achieve accurate and appropriate data entry to satisfy regulatory and funding goals and improve the quality of service delivery, participant experience and outcomes.

The Housing Program provides support for those in the region experiencing homelessness or at-risk of experiencing homelessness.

Equity, diversity, and inclusion are at the core of everything we do. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experiences to apply.

This recruitment will be used to fill both positions.

Required Minimum Qualifications/ Transferrable Skills:*

• At least four (4) years of experience monitoring, analyzing and recommending modifications to administrative and/or fiscal procedures and systems.
• Demonstrated experience advancing racial equity in a workplace and/or community setting
• Experience developing policy proposals, conducting analysis, and recommending strategies and options based on the results
• Experience in writing and presenting reports to upper management
• Strong communication skills, including the ability to communicate complex issues to individuals with various levels of knowledge and understanding of the issues
• Ability to work independently as well as collaboratively with internal and external team members
• Ability to handle a wide range of situations and circumstances effectively, positively and professionally
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Preferred Special Qualifications/ Transferrable Skills:*

• Experience with a Homeless Management Information System (HMIS)
• Experience with housing and homeless services programs
• Experience in performance auditing and performance improvement processes
• Experience developing and maintaining processes and systems to assess and monitor compliance with federal, state and local rules, regulations, policies, procedures and contractual language
• Experience working with large public organizations to achieve policy goals
• Intermediate to Advanced proficiency of Microsoft Office (Excel, Word, Access

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

Duties for the Housing Services Research Analyst may include but are not limited to the following:

• Prepares public memorandums, reports, presentations, and accompanying information in response to requests by the Board of County Commissioners. This involves some combination of financial analysis/projections, program performance/development analysis, and proposed policy development - depending on the specific request by the Board.
• Ensures the Housing Services program remains compliant with reporting obligations established by Metro and other funders. This includes the development of quarterly reports on program finances/performance and planned operations, an annual progress report detailing the program's finances/performance for that fiscal year, an annual plan detailing planned program activities for the next fiscal year, and regular requests by Metro staff or the Metro Regional Oversight Committee for various information related to program operations or development.
• Prepares materials designed for public consumption such as presentations or written materials to provide updates on program operations for the general public, representatives of other local government entities, or community partner organizations. This may also entail the presentation of these materials to, and/or representation at, various meetings or public functions to represent the HS Program.
• Develops internal policies establishing administrative procedures and best practices for various program operations
• Assists in annual budget development, prepares cash flow analysis, and other financial analysis as necessary throughout the fiscal year.
• Assists in the development and management of procurements such as requests for information, requests for qualifications, and various program offers. Assists in the writing of the procurement offer, determining scoring and evaluation criteria, facilitating the evaluation process, and eventual contract negotiations.
• Coordinates work on special projects and responding to reporting requirements between the Housing Services Program's data, human services, and finance/contract teams.
• Monitors and analyzes local and state legislation which may affect the program's operations, resources, reporting requirements, or regulatory compliance.

Duties for the Housing Services Performance Analyst may include but are not limited to the following:

• Work closely with multi-disciplinary teams (programmatic team members, computer programmers, other data analysts) to ensure a complete review of data, providing a thorough understanding of data management and data stewardship processes.
• Collaborate with program and community based organization teams to identify areas of improvement, collect, and analyze data to identify trends and areas for improvement, and ensure compliance with regulatory requirements and standards of service.
• Manage reporting and analysis of various quality, retrospective and prospective contract, state, regional, and federal level performance measures.
• Identify operational improvement opportunities through observation, data analysis, LEAN, Six-Sigma and other process improvement methodologies, and leading multidisciplinary teams to achieve improvements.

REQUIRED KNOWLEDGE AND SKILLS

Thorough knowledge of: Principles and practices of public administration, project management, organizational processes and design, budget preparation and administration techniques; legislative processes and local government operation; government accounting practices; techniques of contract and grant preparation and administration; office methods and procedures; quantitative analysis and statistical research methods, techniques and procedures; English grammar and composition; applicable federal, state and local statutes, regulations and rules; trends, emerging innovations and best practices in quality measurement, performance improvement and other subject areas relevant to responsibilities; principles of public and community relations; techniques of supervision and facilitation.

Skill to: Communicate effectively, both orally and in writing, including group/public presentations; lead or coordinate the work of professional staff; evaluate and develop improvements in operations, policies, procedures and methods; plan and conduct difficult technical and policy research projects; analyze complex issues and problems from multiple perspectives; identify and evaluate alternative solutions and recommend effective courses of action; prepare clear and concise comprehensive and technical reports; evaluate budget and grant proposals, establish and maintain effective working relationships with department and County staff, external organizations such as local, state and federal agencies, consultants, citizen groups, community service organizations, and the public.


WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.


EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• Explore Clackamas County
• Working for Clackamas County
• Recreation, Arts & Heritage
• Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

The Housing and Community Development Division (HCD), within the Department of Human Services, manages programs to provide decent housing and economic opportunities, community improvement and affordable housing projects and housing rehabilitation loan programs for low and moderate income residents of the County. HCD is comprised of the Housing Authority of Clackamas County (HACC) and Community Development Division.

The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.

Learn more about Health, Housing, and Human Services


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

• Application Process
• Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

• Request Veterans' Preference
• Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS?

James Callahan, Recruiter
JCallahan@clackamas.us


To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106985&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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