Mental Health Services Coordinator (Adult Care Coordinator)

Mental Health Services Coordinator (Adult Care Coordinator)

Job ID: 107043
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023.


PAY AND BENEFITS

Annual Pay Range: $65,903.23 - $83,681.80

Hourly Pay Range: $31.684244 - $40.231635

The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023.

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Join an inclusive, flexible and supportive team, focused on collaboration and communication!

Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers.

Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery.

Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience.

Required Minimum Qualifications/ Transferrable Skills:*

• Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience.
• Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below
• Experience working with Severely and Persistently Mentally III (SPMI) adults
• Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals
• Experience with electronic medical records
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Preferred Special Qualifications/ Transferrable Skills:*

• Experience and training in trauma-informed care
• Qualified Mental Health Professional (QMHP)***
• Bilingual/bicultural
• Familiarity with relevant Oregon Administrative Rules and statutes
• Familiarity with Clackamas County services, providers, and resources

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

Duties may include but are not limited to the following:

• Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures.
• Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers.
• Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes.
• Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed.
• Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care.
• Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports.
• Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems.
• Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans.
• Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible.
• Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics.

REQUIRED KNOWLEDGE AND SKILLS

**QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP

A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:

a) Bachelor's degree in a behavioral sciences field; OR

b) a combination of at least three years relevant work, education, training or experience; and

c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties



WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours).

Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.


EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion


ABOUT THE DEPARTMENT

The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs.

Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas County Behavioral Health Division


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS?

Jenn Johnson, Recruiter
JJohnson2@clackamas.us


To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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