Aquatic Park Shift Coordinator

Aquatic Park Shift Coordinator

Job ID: 107001
Location: Milwaukie, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023.


PAY AND BENEFITS

Annual Pay Range: $36,314.78 - $45,566.98

Hourly Pay Range: $17.459028 - $21.907203

The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023.

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

The North Clackamas Aquatic Park seeks a Shift Coordinator to provide excellent customer service to aquatic park visitors, assist with the operations of aquatic programs, services and events and act as a champion for the park's safety program.

This is a highly visible role, working with both patrons and staff in a customer service capacity. The selected candidate will be responsible for assisting in the planning and coordination of a wide variety of programs and support services within the Aquatic Park. This role will work to ensure the safety of aquatic park patrons and the efficient and safe operations of facilities, pools and equipment. The selected candidate will also provide clerical support, assist in the training and scheduling of front desk and aquatic staff, and lead the work of others.

This position requires strong customer service, interpersonal and organizational skills, as well as the ability to be flexible and thrive in a fast-paced environment.

The North Clackamas Aquatic Park provides residents with a variety of cost-effective, water-based recreational activities and healthy leisure alternatives in a safe setting. The Aquatic Park offers the community swim lessons, Big Surf recreational swims, lap swimming, and facility rentals.

Required Minimum Qualifications/ Transferrable Skills:*

• At least 2 years of experience directly interacting with customers and young children in an aquatic facility.
• Experience ensuring implementation of safety training programs and compliance with safety procedures and regulations
• Experience assisting with programs and/or events
• Experience resolving customer complaints
• Ability to work early mornings as part of a regular work schedule
• Must possess current, industry recognized CPR/PR, AED, Blood borne Pathogens and shallow or standard Lifeguard certifications
• Must successfully pass a criminal history check which may include national or state fingerprint records check
• Must pass a pre-employment drug test
• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy

Preferred Special Qualifications/ Transferrable Skills:*

• Experience handling chemicals for pools within an aquatic setting
• Current CPO (Certified Pool Operator) and/or AFO (Aquatic Facility Operator) certifications
• Experience working with Automated Logic for facility controls or have taken BASIC controls course work from Clima-tech
• Experience instructing aquatic exercise classes
• Lead work experience
• Proficiency with Microsoft Excel or related spreadsheet software

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

Duties may include but are not limited to the following:

• Coordinates the scheduling of activities for the facility; assists the Aquatic and Recreation Supervisor in coordinating room and facility rentals within the North Clackamas Aquatic Park for special events, meetings, banquets, birthday parties, and receptions.
• Coordinates the efficient operations of aquatic park equipment and facilities; identifies and assesses safety hazards within the Aquatic Park; recommends and implements solutions as needed.
• Utilizes software programs to manage registration and facility bookings; participates in an ongoing public relations program as an active representative of the North Clackamas Aquatic Park.
• Provides customer service at the front desk and on the phone; assists in the administration of front desk operations, as well as the training and scheduling of front desk and aquatic staff.
• Performs a variety of clerical duties and functions to promote and maintain effective program services and procedures; enters data from a variety of documents into computer terminal.
• Responds to and investigates safety related complaints and issues; documents patron complaints, first-aid incidents, staff issues and equipment deficiencies and recommends solutions.
• Receives, transfers or refers calls to proper sources; provides basic program information relating to department/division services; schedules appointments for clients with appropriate staff member(s); meets and greets the general public and/or clients and directs individuals to appropriate staff.
• Coordinates and presents aquatic and safety training for patrons and staff; reviews training and course qualifications and makes safety training recommendations.
• Participates on the aquatic park safety committee; monitors committee schedule and agenda; ensures committee meets state mandated safety committee requirements.
• Coordinates a shift of lifeguards and swim instructors including leading in-service training, assigning positions on deck, assessing swim lesson participants skill levels and rendering first aid when necessary.
• Coordinates and instructs private swim lessons.
• Assists with lifeguard and swim instructor training classes.
• May perform duties as lifeguard, teach swim lessons and instruct aquatic exercise as needed.

WORK SCHEDULE

This position works 40 hours during a standard workweek of Monday through Friday. This position's specific schedule is:

• Monday, Wednesday and Friday: 4:30 a.m. - 1:00 p.m.
• Tuesday and Thursday: 7:00 a.m. - 3:30 p.m.

Please note: This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.


EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• Explore Clackamas County
• Working for Clackamas County
• Recreation, Arts & Heritage
• Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

The North Clackamas Parks and Recreation District was created through a citizens' vote to create more parks and recreation facilities in the northern part of the County. This district operates a regional park facility with an aquatic complex, ball fields, and natural areas as well as smaller neighborhood parks and a community center with senior activities.

The North Clackamas Aquatic Park features a 200,000-gallon wave pool, three water slides, an adult whirlpool, a children's wading pool, a six-lane lap pool, a 13-foot diving well and a 29-foot rock climbing wall. This focal point of the district receives over 500,000 visitors per year.

Learn more about North Clackamas Parks and Recreation District


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

• Application Process
• Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

• Request Veterans' Preference
• Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS?

Lindsay Roberts, Recruiter
LRoberts2@clackamas.us


To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107001&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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