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Minimum Qualifications Graduation from high school or equivalent. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Upon submission of application, proof of the following must be provided: 1. Current State of Florida Paramedic certificate. 2. Current designation as an Advanced Cardiac Life Support Provider. 3. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful applicants must meet all requirements for Drivers as listed in Florida Statutes 401.281. 4. A sworn affidavit attesting to the non-use of tobacco products. Click the link below to retrieve tobacco affidavit. https://alachuacounty.us/Depts/HR/Documents/ADACompliant/AC Tobacco Affidavit.pdf Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. This position requires a screening through the Clearinghouse  https://info.flclearinghouse.com . This is a grant funded position .  Employees are eligible for benefits but have no guarantee of permanent employment. Upon appointment to the position, the following must be completed and maintained as a condition of employment:   1. Certification by the Alachua County Medical Director within the first month of employment, and maintain this certification as a condition of employment 2. Successful completion of a department-sponsored certified sixteen-hour (EVOC) Emergency Vehicle Operator Course within the first month of employment. Position Summary This is responsible technical work in the Fire Rescue Department providing medical care to the critically ill or injured on a non-emergency and/or emergency basis.    An employee assigned to this classification is the lead worker on an ALS ambulance who is responsible for rendering initial evaluations of patients and performing advanced life support, and/or Critical Care procedures on the sick or injured.   Work is performed within standard guidelines and under physician's orders via telephone or radio. An employee is expected to exercise considerable independent judgment, based on technical training in the emergency medical field. Work is reviewed by higher-level supervision through quality assurance, reports, and observation of results obtained.  This position reports directly to a District Chief. Paramedic Incentive Pay: Alachua County Fire Rescue offers an $8,500 annual incentive in addition to the annual salary to all applicable bargaining unit employees who possess a State of Florida Paramedic certification and receive medical clearance certification by the Alachua County Medical Director. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responds to inter-facility and out-of-county transfer requests and other emergency and non-emergency calls. Counsels employees as required, supervises and evaluates assigned driver. Performs duties of a field training officer with probationary employees and acts as a preceptor for EMT and Paramedic students. Utilizes all required safety measures when performing assigned job duties. Determines extent of illness or injury, establishes priority for required care and performs triage. Provides emergency medical assistance including but not limited to: airway control and maintenance, positive pressure ventilation, cardiac resuscitation, cardiac monitoring, intravenous therapy IV, pump operation, ventilator operation, invasive line placement and management and pharmacological therapy. Provides control of hemorrhaging and limb and spinal immobilization; bandages wounds and treats other medical emergencies. Transmits patient information to hospital via telephone or radio. Assists in moving patients to emergency medical vehicles to transport to a medical facility. Reports necessary information to emergency room upon arrival with patient and fully documents information on run report as required. Initiates command procedures in compliance with the department's Incident Command System (ICS). Supervises the delivery of critical patient care upon arrival at the scene to ensure proper care is administered. Prepares and maintains records and reports as directed and in accordance with state and department's guidelines. Inspects equipment and supplies daily to ensure that the assigned vehicle is in compliance with all state and local laws and requirements. Performs routine maintenance of quarters, station, and grounds. Provides in-home and community-based patient assessments, interventions, follow-ups, and referrals. Administers and assists with Medication-Assisted Treatment (MAT) services for individuals with opioid or substance use disorders, in collaboration with medical direction. Assists patients with applications for Social Security, Medicaid, and other public assistance programs. Connects patients with food, housing, transportation, and other vital resources. Collaborates with social workers, case managers, peer support specialists, and other healthcare professionals to support care plans. Engages with patients post-discharge from hospitals, detox, or emergency departments to support recovery, continuity of care, and relapse prevention. Educates patients and families on chronic disease management, overdose prevention, and harm reduction practices (including Narcan administration). Participates in ongoing case conferences, quality improvement meetings, and outreach events. Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of current emergency medical treatment procedures and departmental medical care protocols. Thorough knowledge of emergency medical equipment, operation and maintenance. Thorough knowledge of departmental Standard Operating Procedure (SOP) manual. Ability to respond quickly and effectively in emergency situations. Ability to recognize life-threatening situations and react accordingly. Ability to follow precise technical instructions from a physician via phone or radio. Ability to communicate effectively both orally and in writing. Ability to perform EMS related functions in emergency or non-emergency situations as necessary. Ability to establish and  maintain effective working relationships with coworkers and representatives from other areas. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives, and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. Supplemental Information Confidential Position: Certain personal information for employees (and specific family members) in this job position is exempt from public records pursuant to Chapter 119 of the Florida Statutes. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences and one year of experience in social or human services; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must have a registered and insured vehicle. Successful completion of all applicable background checks, pre-hire and ongoing, are required.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Support Services, Social Services Division and Fire Rescue Department, Mobile Integrated Healthcare. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals who are experiencing housing instability and homelessness that have exhibited behaviors that are detrimental to their wellbeing; and delivers services to individuals with one or several of the following: living with mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders.   The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    Analyzes individual crisis situations, helps resolve conflicts, and assists in de-escalation.  Explores expressed and unexpressed client needs to determine the necessity for referral services.  Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing.  Conducts visits  (home, site,  hospitals, encampments, etc.)  using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship.  Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per month in person; additional contact will be based on the severity of need. Provides assistance in re-establishing or developing skills, such as life skills (cleaning, budgeting, etc.).Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information.  Determines eligibility for financial and other essential services. Advocates on behalf of clients based on individuals' circumstances. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Coordinates with next of kin, contracted funeral homes, and City of Gainesville for burial or cremation of indigent persons/unclaimed bodies found in Alachua County.  Assists with general community inquiries and requests for services (via multiple methods of communication).  Assists in managing client expectations regarding service delivery; responds to high call volumes and walk-in requests.   Drives a County and/or personal vehicle to perform required duties.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to the operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and others. High attention to detail abilities, as there is a significant amount of paperwork, both paper and electronic, to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distances with reasonable short notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from high school or equivalent. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Include upon submission of application, proof of the following must be provided: 1. Current State of Florida Paramedic certificate. 2. Current designation as an Advanced Cardiac Life Support Provider. 3. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful applicants must meet all requirements for Drivers as listed in Florida Statutes 401.281. Upon appointmentto position,the following mustbe  completed andmaintainedas a condition of employment:  1. Certification by the Alachua  County  Medical  Director  within  the first  month  of employment and  maintain this  certification as a condition of employment  2. Successful completion of a department sponsored certified sixteen-hour (EVOC) Emergency Vehicle Operator Course within the first month of employment.  This is a  grant  funded  position. There is no guarantee of permanent employment. Position Summary This is responsible technical work in the Fire Rescue Department providing medical care to the critically ill or injured on a non-emergency and/or emergency basis. An employee assigned to this classification is the lead worker on an ALS ambulance who is responsible for rendering initial evaluations of patients and performing advanced life support, and/or Critical Care procedures on the sick or injured. Work is performed within standard guidelines and under physician's orders via telephone or radio. An employee is expected to exercise considerable independent judgment, based on technical training in the emergency medical field. Work is reviewed by higher-level supervision through quality assurance, reports, and observation of results obtained.  This position reports directly to a District Chief. Paramedic Incentive Pay: Alachua County Fire Rescue offers a $8,500 annual incentive in addition to the annual salary to all applicable bargaining unit employees who possess a State of Florida Paramedic certification and receive medical clearance certification by the Alachua County Medical Director. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responds to inter-facility and out-of-county transfer requests and other emergency and non-emergency calls. Counsels employees as required, supervises and evaluates assigned driver. Performs duties of a field training officer with probationary employees and acts as a preceptor for EMT and Paramedic students. Utilizes all required safety measures when performing assigned job duties. Determines extent of illness or injury, establishes priority for required care and performs triage. Provides emergency medical assistance including but not limited to: airway control and maintenance, positive pressure ventilation, cardiac resuscitation, cardiac monitoring, intravenous therapy IV, pump operation, ventilator operation, invasive line placement and management and pharmacological therapy. Provides control of hemorrhaging and limb and spinal immobilization; bandages wounds and treats other medical emergencies. Transmits patient information to hospital via telephone or radio. Assists in moving patients to emergency medical vehicles to transport to a medical facility. Reports necessary information to emergency room upon arrival with patient and fully documents information on run report as required. Initiates command procedures in compliance with the department's Incident Command System (ICS). Supervises the delivery of critical patient care upon arrival at the scene to ensure proper care is administered. Prepares and maintains records and reports as directed and in accordance with state and department's guidelines. Inspects equipment and supplies daily to ensure that the assigned vehicle is in compliance with all state and local laws and requirements. Performs routine maintenance of quarters, station, and grounds. Provides in-home and community-based patient assessments, interventions, follow-ups, and referrals. Administers and assists with Medication-Assisted Treatment (MAT) services for individuals with opioid or substance use disorders, in collaboration with medical direction. Assists patients with applications for Social Security, Medicaid, and other public assistance programs. Connects patients with food, housing, transportation, and other vital resources. Collaborates with social workers, case managers, peer support specialists, and other healthcare professionals to support care plans. Engages with patients post-discharge from hospitals, detox, or emergency departments to support recovery, continuity of care, and relapse prevention. Educates patients and families on chronic disease management, overdose prevention, and harm reduction practices (including Narcan administration). Participates in ongoing case conferences, quality improvement meetings, and outreach events. Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of current emergency medical treatment procedures and departmental medical care protocols. Thorough knowledge of emergency medical equipment, operation and maintenance. Thorough knowledge of departmental Standard Operating Procedure (SOP) manual. Ability to respond quickly and effectively in emergency situations. Ability to recognize life-threatening situations and react accordingly. Ability to follow precise technical instructions from a physician via phone or radio. Ability to communicate effectively both orally and in writing. Ability to perform EMS related functions in emergency or non-emergency situations as necessary. Ability to establish and  maintain effective working relationships with coworkers and representatives from other areas. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives, and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Graduation from high school or equivalent. Successful completion of a pre-employment drug screen & physical examination and successful completion of all applicable background checks pre-hire and ongoing are required. Upon submission of application, proof of the following must be provided: 1. Current State of Florida Paramedic certificate. 2. Current designation as an Advanced Cardiac Life Support Provider. 3. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful applicants must meet all requirements for Drivers as listed in Florida Statutes 401.281. Upon appointment to the position, the following must be completed and maintained as a condition of employment:   1. Certification by the Alachua County Medical Director within the first month of employment, and maintain this certification as a condition of employment 2. Successful completion of a department-sponsored certified sixteen-hour (EVOC) Emergency Vehicle Operator Course within the first month of employment. This is a grant  funded  position. There is no guarantee of permanent employment. Position Summary This is responsible technical work in the Fire Rescue Department providing medical care to the critically ill or injured on a non-emergency and/or emergency basis.    An employee assigned to this classification is the lead worker on an ALS ambulance who is responsible for rendering initial evaluations of patients and performing advanced life support, and/or Critical Care procedures on the sick or injured.   Work is performed within standard guidelines and under physician's orders via telephone or radio. An employee is expected to exercise considerable independent judgment, based on technical training in the emergency medical field. Work is reviewed by higher-level supervision through quality assurance, reports, and observation of results obtained.  This position reports directly to a District Chief. Paramedic Incentive Pay: Alachua County Fire Rescue offers an $8,500 annual incentive in addition to the annual salary to all applicable bargaining unit employees who possess a State of Florida Paramedic certification and receive medical clearance certification by the Alachua County Medical Director. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responds to inter-facility and out-of-county transfer requests and other emergency and non-emergency calls. Counsels employees as required, supervises and evaluates assigned driver. Performs duties of a field training officer with probationary employees and acts as a preceptor for EMT and Paramedic students. Utilizes all required safety measures when performing assigned job duties. Determines extent of illness or injury, establishes priority for required care and performs triage. Provides emergency medical assistance including but not limited to: airway control and maintenance, positive pressure ventilation, cardiac resuscitation, cardiac monitoring, intravenous therapy IV, pump operation, ventilator operation, invasive line placement and management and pharmacological therapy. Provides control of hemorrhaging and limb and spinal immobilization; bandages wounds and treats other medical emergencies. Transmits patient information to hospital via telephone or radio. Assists in moving patients to emergency medical vehicles to transport to a medical facility. Reports necessary information to emergency room upon arrival with patient and fully documents information on run report as required. Initiates command procedures in compliance with the department's Incident Command System (ICS). Supervises the delivery of critical patient care upon arrival at the scene to ensure proper care is administered. Prepares and maintains records and reports as directed and in accordance with state and department's guidelines. Inspects equipment and supplies daily to ensure that the assigned vehicle is in compliance with all state and local laws and requirements. Performs routine maintenance of quarters, station, and grounds. Provides in-home and community-based patient assessments, interventions, follow-ups, and referrals. Administers and assists with Medication-Assisted Treatment (MAT) services for individuals with opioid or substance use disorders, in collaboration with medical direction. Assists patients with applications for Social Security, Medicaid, and other public assistance programs. Connects patients with food, housing, transportation, and other vital resources. Collaborates with social workers, case managers, peer support specialists, and other healthcare professionals to support care plans. Engages with patients post-discharge from hospitals, detox, or emergency departments to support recovery, continuity of care, and relapse prevention. Educates patients and families on chronic disease management, overdose prevention, and harm reduction practices (including Narcan administration). Participates in ongoing case conferences, quality improvement meetings, and outreach events. Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Thorough knowledge of current emergency medical treatment procedures and departmental medical care protocols. Thorough knowledge of emergency medical equipment, operation and maintenance. Thorough knowledge of departmental Standard Operating Procedure (SOP) manual. Ability to respond quickly and effectively in emergency situations. Ability to recognize life-threatening situations and react accordingly. Ability to follow precise technical instructions from a physician via phone or radio. Ability to communicate effectively both orally and in writing. Ability to perform EMS related functions in emergency or non-emergency situations as necessary. Ability to establish and  maintain effective working relationships with coworkers and representatives from other areas. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently works near moving mechanical parts; in high, precarious places; in outside weather conditions; and with explosives, and is frequently exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. Supplemental Information Confidential Position: Certain personal information for employees (and specific family members) in this job position is exempt from public records pursuant to Chapter 119 of the Florida Statutes. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences, and two years of experience in case management of chronically homeless individuals; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy # 6-7; Motor Vehicle Records will be reviewed prior to employment.  If in the past 24-month period, the record shows more than 3 moving traffic violations, and/or a conviction/pending charge for driving under the influence, the minimum qualifications are not met for the position.   Must successfully pass a pre-employment drug screen. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement.   Position Summary This is professional counseling work assigned to Alachua County Community Support Services Department, Social Services, OPUS and Fire Rescue Department, Mobile Integrated Healthcare (MIH).  An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals with a history of chronic homelessness who have exhibited significant behaviors that threaten their safety and wellbeing; and delivers services to individuals with one or several of the following: living with severe mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders. This classification requires working alongside highly vulnerable populations impacted by chronic physical, mental, substance use, and/or incarceration issues.  Additionally, clients may have processing disorders affecting comprehension and ability to communicate.  Cases will likely remain part of the program for undefined periods of time, resulting in the case manager serving same caseload for several years after program entry. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.     Analyzes when individuals are experiencing crisis, helps resolve conflicts, and assists in de-escalation.Explores expressed and unexpressed client needs. Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing; inclusive of counseling, advocacy, and referral services. Conducts daily visits (home, site, hospitals, encampments, etc.) using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship. Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per week in-person; additional contact will be based on severity of need. Provides assistance in re-establishing or developing skills, such as life skills (hygiene, cleaning, budgeting, etc.) as well as directly assisting in completing those tasks. Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information; will accompany clients to appointments and will assist client in developing communication skills. Determines eligibility for all financial and support services that can assist client in meeting stabilization plan. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes.  Participates in interdisciplinary teams that address both system and client specific situations, in an effort to provide holistic approaches to stabilization. Continuously reviews federal, state, and local regulations on social services benefits administration. Provides housing placement assistance, inclusive of identifying leads, accompanying clients to potential rental units for application process, and advocating for client with landlords. Conducts physical housing inspections using the Housing Habitability Standards. Provides mediation between client and landlord when issues arise that may cause concern leading to eviction. Assesses and completes SOAR disability process for clients not currently receiving benefits; will also assist with reestablishing and recertifying disability benefits. Represents programs at various community fairs and events Drives a County and/or personal vehicle to perform required duties.  Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and other persons. High attention to detail abilities, as there is a significant amount of paperwork both paper and electronic to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. Supplemental Information SOAR certification preferred Master's degree is preferred   An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences and one year of experience in social or human services; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status.  Must successfully pass a pre-hire drug screen.  Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement. This is a grant funded position .  Employees are eligible for benefits but have no guarantee of permanent employment. Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Support Services, Social Services Division and Fire Rescue Department, Mobile Integrated Healthcare. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals who are experiencing housing instability and homelessness that have exhibited behaviors that are detrimental to their wellbeing; and delivers services to individuals with one or several of the following: living with mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders.   The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    Analyzes individual crisis situations, helps resolve conflicts, and assists in de-escalation.  Explores expressed and unexpressed client needs to determine the necessity for referral services.  Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing.  Conducts visits  (home, site,  hospitals, encampments, etc.)  using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship.  Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per month in person; additional contact will be based on the severity of need. Provides assistance in re-establishing or developing skills, such as life skills (cleaning, budgeting, etc.).Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information.  Determines eligibility for financial and other essential services. Advocates on behalf of clients based on individuals' circumstances. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Coordinates with next of kin, contracted funeral homes, and City of Gainesville for burial or cremation of indigent persons/unclaimed bodies found in Alachua County.  Assists with general community inquiries and requests for services (via multiple methods of communication).  Assists in managing client expectations regarding service delivery; responds to high call volumes and walk-in requests.   Drives a County and/or personal vehicle to perform required duties.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to the operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and others. High attention to detail abilities, as there is a significant amount of paperwork, both paper and electronic, to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distances with reasonable short notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.

Minimum Qualifications Bachelor's degree in human services or behavioral sciences and one year of experience in social or human services; or any equivalent combination of related training and experience.   Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment.   If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.   Must have a registered and insured vehicle.   Position Summary This is responsible professional social services coordination and case management work in the Alachua County Department of Community Support Services, Social Services Division and Fire Rescue Department, Mobile Integrated Healthcare. An employee assigned to this classification interviews, counsels, and investigates clients' background to determine eligibility for community-offered services; works with and coordinates services for individuals who are experiencing housing instability and homelessness that have exhibited behaviors that are detrimental to their wellbeing; and delivers services to individuals with one or several of the following: living with mental illness, developmental delays, emotional trauma, substance use disorder, and/or other disorders.   The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification.  Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values.    Analyzes individual crisis situations, helps resolve conflicts, and assists in de-escalation.  Explores expressed and unexpressed client needs to determine the necessity for referral services.  Assists individuals in developing a self-sufficiency and/or stabilization plan (including short and long-term goals), which is the foundation to maintaining housing.  Conducts visits  (home, site,  hospitals, encampments, etc.)  using various strategies to assess living conditions/environments, engage, and maintain client to case manager relationship.  Builds trust and rapport by maintaining ongoing contact with the individual, family, or other support members.  Interviews and conducts biopsychosocial assessments (BPSAs) in various domains of life. Meets with individuals at a minimum of once per month in person; additional contact will be based on the severity of need. Provides assistance in re-establishing or developing skills, such as life skills (cleaning, budgeting, etc.).Communicates with employers, property owners, pharmacies, physicians, and others as needed to verify information.  Determines eligibility for financial and other essential services. Advocates on behalf of clients based on individuals' circumstances. Records all contacts, requests for assistance, dispositions, and referrals directly into the various case management systems, including extensive detailed data and case notes. Coordinates with next of kin, contracted funeral homes, and City of Gainesville for burial or cremation of indigent persons/unclaimed bodies found in Alachua County.  Assists with general community inquiries and requests for services (via multiple methods of communication).  Assists in managing client expectations regarding service delivery; responds to high call volumes and walk-in requests.   Drives a County and/or personal vehicle to perform required duties.   Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.   KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of social services and established casework methods/techniques. Considerable knowledge of laws, rules, and regulations relating to the operations of community social service agencies. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients, their relatives, and others. High attention to detail abilities, as there is a significant amount of paperwork, both paper and electronic, to process.  Ability to work effectively in chaotic, unstable environments.  Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into computer systems.   PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is consistently required to reach and to be mobile. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distances with reasonable short notice.   WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance   Employee Life Insurance   Florida Retirement System   Employee Assistance Program Optional Benefits Dental Insurance   Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program   NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits.  FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement.  A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows:  New Years Day   Martin Luther King Day   Memorial Day   Juneteenth Independence Day   Labor Day   Veterans' Day   Thanksgiving Day   Friday following Thanksgiving   Christmas Eve (IAFF*)   Christmas Day   Additional Christmas Holiday (All non-IAFF employees)   2 Floating Holidays  (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3   *Accruals slightly different for IAFF employee.