Case Manager (Regional Long-Term Rent Assistance) (Bilingual Spanish)

Case Manager (Regional Long-Term Rent Assistance) (Bilingual Spanish)

Job ID: 106996
Location: Oregon City, Oregon
Full/Part Time: Full Time
Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES



Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

Service Professionalism Integrity Respect Individual accountability Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.



CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, May 17, 2023.


PAY AND BENEFITS

Annual Pay Range: $51,451.97 - $64,832.46

Hourly Pay Range: $26.385626 - $33.247415

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

*There is an additional 5% compensation for bilingual skills.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 12 hours of vacation accrued per month
• 8 hours of sick accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
  • OPSRP members get vested after five years of contributions or when they reach age 65
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits


JOB DETAILS AND QUALIFICATIONS

Clackamas County's Social Services Division is currently seeking a bilingual (Spanish/English) Case Manager to join their team in the Regional Long-Term Rent Assistance (RLRA) Program. The Case Manager will provide housing retention services through a person-centered, culturally responsive, housing first model with 90-100 low-income family and individual households. Services and support will be provided in both English and Spanish, as well as any additional languages needed utilizing interpretation services. Primary job duties will include voucher application support, accepting referrals from the Clackamas County Social Services Division Rent Relief Team, participating in Housing Authority and Housing & Community Services Division RLRA voucher trainings and orientations, and collaborating and problem solving with applicants, tenants, and county staff and services.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of two (2) years of relevant experience that would provide the required knowledge and skills to perform the duties of the position
• Bilingual fluency in English and Spanish
• Direct case management experience, or a comparable function, working with homeless and/or low-income populations
• At least one (1) year using creative problem solving, with successful results, in preventing people at high risk of homelessness from becoming homeless, or helping who have been homeless access and maintain permanent housing
• Knowledge of methods and techniques of strengths-based case management, principles and techniques of interviewing, offering supportive services and crisis intervention
• Knowledge of effective recordkeeping techniques and skill to maintain accurate and concise records
• Ability to work in effectively in a multicultural environment and to advance equity in all aspects of program delivery
• Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy.

Preferred Special Qualifications/ Transferrable Skills:*

• Proficiency with Microsoft Office software (Outlook, Word, Excel)
• Knowledge of social, health care, culturally specific, financial, and general community resources
• Case management experience with a high-volume caseload

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.


TYPICAL TASKS

Duties may include but are not limited to the following:

1. Provide regional long term housing (RLRA) voucher application support and housing retention services using a person centered, housing first model with up to 100 very low- and low-income family and individual households in English and Spanish, as well as any additional languages needed (using an interpreter for additional languages needed).
2. Accept referrals from CCSSD Rent Relief Team, participate in Housing Authority/Housing & Community Services Division (HCSD) RLRA voucher trainings, orientations and collaborate with applicants, tenants, CCSSD, HACC, HCSD around problem solving.
3. Work closely with participants on person centered action plans to access needed services and accomplish housing stability goals, including a household budget. Revise action plans as needed to meet client needs, preferences, and values using assessment and communication skills; assist clients to receive additional needed and preferred services using knowledge of public and private resources.
4. Promote and advance equity in approach to work, initial and ongoing engagement, and in broader community as appropriate.
5. Prevent emergencies whenever possible through pro-active communication, including with landlords and property managers. Respond to emergencies and negotiate resolution of problems.
6. Coordinate with health care providers, social service personnel, and other agencies to obtain services; reevaluate and update action plans at least annually. Advocate for participants with public and private agencies, schools and others.
7. Support participants in understanding and upholding their RLRA and rental agreements, including periodic required re-certifications and unit inspections.
8. Maintain participant records in a timely, complete and organized manner and generate reports as requested to document outcomes.
9. Serve on rotation with other supportive housing team staff as back-up for direct service staff in the event of unexpected or planned absence.
10. Report witnessed or suspected abuse and neglect of children, older adults and/or people with disabilities.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off):

• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
• This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

Explore Clackamas County

Working for Clackamas County

Recreation, Arts & Heritage

Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

The Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.

Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.

Learn more about Clackamas County Social Services


APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

Application Process

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

Request Veterans' Preference

Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.


RECRUITING QUESTIONS?

Kelly Schaefer, Recruiter
KSchaefer@clackamas.us




To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106996&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant



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