Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in personnel administration/human resources management, business administration, public administration or related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/experience requirement may be considered for trainee status. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position. This position requires a passing score on the following four County's skills assessment tests: Microsoft Excel and Microsoft PowerPoint The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at assessment@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is entry-level professional work assisting in the administration of Equal Opportunity Programs in the Equal Opportunity Office. An employee assigned to this classification is responsible for conducting workshops on and doing research on Equal Opportunity Laws, disseminating information to the public, investigating complaints of discrimination/harassment, and providing assistance in implementing the County's Equal Opportunity Program. Work is performed under the general direction of a higher-level supervisor and reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for initial intake of complaints of discrimination. Advises the general public and County employees of program policies and procedures. Assists in responding to complaints regarding employment, housing and public accommodation issues. Provides equal opportunity counseling. Plans, coordinates and presents various workshops for Equal Opportunity program areas. Responds to internal and external requests for assistance. Serves as liaison with federal, state, county, and local agencies on public education and outreach events related to Equal Opportunity program areas. Attends various Advisory Committee meetings. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Federal, State and local Equal Opportunity guidelines and laws. Knowledge of County policies, procedures and regulations related to assignment. Ability to implement Equal Opportunity policies and procedures. Ability to effectively express ideas, both in written and verbal communications. Ability to organize the work area in an efficient manner. Ability to write memoranda, detailed reports and analyses. Ability to collect data and analyze facts and statistical information. Ability to work independently. Ability to establish and maintain good working relationships with County employees, community organizations and the public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in personnel administration/human resources management, business administration, public administration or related field; or any equivalent combination of related training and experience. Applicants within six months of meeting the education/experience requirement may be considered for trainee status. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position. This position requires a passing score on the following four County's skills assessment tests: Microsoft Excel and Microsoft PowerPoint The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida at assessment@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is entry-level professional work assisting in the administration of Equal Opportunity Programs in the Equal Opportunity Office. An employee assigned to this classification is responsible for conducting workshops on and doing research on Equal Opportunity Laws, disseminating information to the public, investigating complaints of discrimination/harassment, and providing assistance in implementing the County's Equal Opportunity Program. Work is performed under the general direction of a higher-level supervisor and reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for initial intake of complaints of discrimination. Advises the general public and County employees of program policies and procedures. Assists in responding to complaints regarding employment, housing and public accommodation issues. Provides equal opportunity counseling. Plans, coordinates and presents various workshops for Equal Opportunity program areas. Responds to internal and external requests for assistance. Serves as liaison with federal, state, county, and local agencies on public education and outreach events related to Equal Opportunity program areas. Attends various Advisory Committee meetings. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of Federal, State and local Equal Opportunity guidelines and laws. Knowledge of County policies, procedures and regulations related to assignment. Ability to implement Equal Opportunity policies and procedures. Ability to effectively express ideas, both in written and verbal communications. Ability to organize the work area in an efficient manner. Ability to write memoranda, detailed reports and analyses. Ability to collect data and analyze facts and statistical information. Ability to work independently. Ability to establish and maintain good working relationships with County employees, community organizations and the public. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Associate degree and three (3) years of experience in managing and administering Learning Management Systems, or any equivalent combination of related training and experience. Applicants within six months of meeting the education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional, technical and creative work overseeing online learning content and software for Organizational Development and Training in the Human Resources Department. An employee assigned to this classification performs a variety of tasks relating to the management of online learning content, support resources and testing. This position provides technical expertise to support County departments and/or work functions by providing ongoing customer service and communications with both the LMS vendor and Alachua County Board of County Commissioners (BoCC) employees. This position will maintain LMS software updates and enhancements and assist in the implementation and communication of such updates. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Understands organizational goals and objectives and is able to strategically link them to appropriate online learning interventions to promote greater organizational e?ectiveness. Provides administrative support for Organizational Development and Training (ODT), including booking classrooms, managing class registrations, coordinating meetings with vendors, assisting with Outlook calendar management, and performing other related administrative tasks. Acts as the main point of contact for the Learning Management System (LMS) for all support needs. Actively identifies and manages stakeholder learning and development needs through assessments, employee interviews, field observations, and other means to optimize the learning experience for learners, supervisors, administrators and content developers. Oversees the administration, maintenance, and continuous improvement of Organization Development Training’s LMS. Setting up courses, inputs training completion records. Creates standard and ad-hoc system-level reports for management and employees, when needed. Maintains appropriate categorization and visibility of all courses in course catalog. Ensures Cornerstone ribbons, emails and registration notifications, and other advertising materials stay up to date. Modifies user interface and existing programs to produce information and reports in response to user needs. Assigns Cornerstone online compliance course requirements for employees and maintains criteria datasets to ensure timely and efficient communication of compliance training assignments to employees Designs and develops online learning plans and paths aligned with in-house organizational development goals. Participates in vendor enhancement webinars, conferences, etc. and determines if Alachua County BoCC should enable enhancements - implements and tests enhancements. Networks with other LMS Administrators to learn new features/best practices of the approved LMS. Develops and maintains knowledge of the departments' online course authoring software utilized by the County. Supports the development and delivery of in-person, instructor-led programs as needed and may occasionally be required to be on-site for trainings. Performs quality assurance testing during the development life cycle of training programs, products and materials. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of Microsoft and LMS software. Skill in developing and uploading Sharable Content Object Reference Model (SCORM)-compliant custom content courses to LMS. Using Easygenerator. Proficient computer skills with the ability to use current software and learn new software that supports the facilitation of online learning and development of e-courses, presentations and quizzes. Strong communicator with superior writing and editing skills and the ability to verbally communicate effectively with staff at all levels of the organization. Ability to be highly motivated, learn quickly, and work independently while managing uncertainty, complexity, and evolving responsibilities. Well-organized with the ability to prioritize and organize work, meet tight and/or adapt to shifting deadlines, and successfully function within a collaborative working environment. Ability to accurately assess performance problems and use sound judgment to recommend appropriate online approaches. Ability to work as part of a high-functioning, creative, and established team. Ability to convey an interest in education and represent its value to colleagues. Ability to demonstrate proficient technical skills necessary to use software and platforms to communicate effectively. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Associate degree and three (3) years of experience in managing and administering Learning Management Systems, or any equivalent combination of related training and experience. Applicants within six months of meeting the education/experience requirement may be considered for trainee status. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is professional, technical and creative work overseeing online learning content and software for Organizational Development and Training in the Human Resources Department. An employee assigned to this classification performs a variety of tasks relating to the management of online learning content, support resources and testing. This position provides technical expertise to support County departments and/or work functions by providing ongoing customer service and communications with both the LMS vendor and Alachua County Board of County Commissioners (BoCC) employees. This position will maintain LMS software updates and enhancements and assist in the implementation and communication of such updates. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Understands organizational goals and objectives and is able to strategically link them to appropriate online learning interventions to promote greater organizational e?ectiveness. Provides administrative support for Organizational Development and Training (ODT), including booking classrooms, managing class registrations, coordinating meetings with vendors, assisting with Outlook calendar management, and performing other related administrative tasks. Acts as the main point of contact for the Learning Management System (LMS) for all support needs. Actively identifies and manages stakeholder learning and development needs through assessments, employee interviews, field observations, and other means to optimize the learning experience for learners, supervisors, administrators and content developers. Oversees the administration, maintenance, and continuous improvement of Organization Development Training’s LMS. Setting up courses, inputs training completion records. Creates standard and ad-hoc system-level reports for management and employees, when needed. Maintains appropriate categorization and visibility of all courses in course catalog. Ensures Cornerstone ribbons, emails and registration notifications, and other advertising materials stay up to date. Modifies user interface and existing programs to produce information and reports in response to user needs. Assigns Cornerstone online compliance course requirements for employees and maintains criteria datasets to ensure timely and efficient communication of compliance training assignments to employees Designs and develops online learning plans and paths aligned with in-house organizational development goals. Participates in vendor enhancement webinars, conferences, etc. and determines if Alachua County BoCC should enable enhancements - implements and tests enhancements. Networks with other LMS Administrators to learn new features/best practices of the approved LMS. Develops and maintains knowledge of the departments' online course authoring software utilized by the County. Supports the development and delivery of in-person, instructor-led programs as needed and may occasionally be required to be on-site for trainings. Performs quality assurance testing during the development life cycle of training programs, products and materials. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of Microsoft and LMS software. Skill in developing and uploading Sharable Content Object Reference Model (SCORM)-compliant custom content courses to LMS. Using Easygenerator. Proficient computer skills with the ability to use current software and learn new software that supports the facilitation of online learning and development of e-courses, presentations and quizzes. Strong communicator with superior writing and editing skills and the ability to verbally communicate effectively with staff at all levels of the organization. Ability to be highly motivated, learn quickly, and work independently while managing uncertainty, complexity, and evolving responsibilities. Well-organized with the ability to prioritize and organize work, meet tight and/or adapt to shifting deadlines, and successfully function within a collaborative working environment. Ability to accurately assess performance problems and use sound judgment to recommend appropriate online approaches. Ability to work as part of a high-functioning, creative, and established team. Ability to convey an interest in education and represent its value to colleagues. Ability to demonstrate proficient technical skills necessary to use software and platforms to communicate effectively. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
Full Time
Supervisor, Information Technology
Mt. San Jacinto College
Salary $6,866.35 - $10,083.48 Monthly
Location District Wide (multiple campuses), CA
Job Type Full Time
Job Number 03328
Department Information Technology
Division Institutional Effectiveness/Research/Grants
Closing Date 3/5/2026 11:59 PM Pacific
Salary Level 27
Salary Schedule Range (From Step - To) 1 to 14
Weekly Hours 40
Daily Work Schedule (Start - Stop) Monday - Thursday 7:30 am - 5 pm; Friday 7:30 am - 11:30 am
Contract Length 12 months
Occupational Group U Supervisor
Position Type R Regular
Categorically Funded No
# of Positions 3
JOB SUMMARY
We have an exciting opportunity for three (3) Supervisor, Information Technology positions located at San Jacinto, Menifee, and Temecula, CA .
Under the direction of the area administrator, provide leadership and operational oversight for information technology (IT) activities within assigned areas of responsibility across assigned District sites. Areas of responsibility may include IT project management, systems analysis, design and implementation, database administration, network administration, and computer operations and support. Incumbent will serve as a strategic liaison between frontline technology services and the broader Information Technology division and will promote consistent service delivery, effective communication, and alignment with District goals, Board Policies, and Administrative Procedures.
CONDITIONS OF EMPLOYMENT
• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs.
• Initial placement on the salary schedule will be commensurate with education and experience, not to exceed step four (4) on the assigned salary schedule for new hires.
• A six-month probationary period must be successfully completed before the selected candidate is considered a permanent employee of the district.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
• Supervises technical support services including hardware and system software installation and support, network operations, data and system backups; provides support in maintaining District data communication networks; responds to data network hardware problems as they occur; and assist with network recovery. • Prioritizes projects using established criteria; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects. • Assist in developing staffing priorities for assigned areas; participate in the hiring processes for full & part-time personnel; coach, train, supervise, and evaluate assigned personnel. • Assign, monitor, and prioritize daily workloads, ensuring equitable distribution and timely resolution of service tickets; oversee the daily intake, triage, and resolution of support tickets through the District's IT service manager system. • Ensure service-level agreements (SLAs) are met, escalate complex issues appropriately, and communicate status updates to end-users. • Develop and implement recapitalization and replacement plans for client computing assets, ensuring alignment with District budget cycles; assist in the development of the operating budget for assigned areas; monitor and take necessary action regarding expenditures for assigned areas. • Oversee software inventory, license compliance, and deployment strategies in coordination with department leadership. • Work closely with department leadership team to align technology support with the Technology Master Plan (TMP) and institutional strategic priorities; integrate innovation technology planning to support the District's strategic priorities and long-term TMP. • Identify recurring issues and recommend process/training improvements; participate in planning meetings to evaluate new technologies and service enhancements; provide feedback on resource needs, workload trends, and user experience; evaluate and recommend emerging technologies to enhance operational efficiency. • Ensure site operations adhere to District's Information Technology policies, Board Policies, and Administrative Procedures; interprets, applies and communicates information regarding laws, regulations and District policies and procedures. • Maintain accurate documentation and records on hardware inventory (including desktops, laptops, peripherals, and specialized equipment), site technology assets, procedures, and support workflows. • Provides support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; support inventory reviews and technology-related reporting. • Performs other related duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of:
• Principles and practices of information technology related to area of assignment. • Principles and techniques of systems analysis and computer programming. • Installation, operation, and maintenance of computer software and hardware. • Management of large asset inventory. • Modern office practices, methods, computer equipment and applications. • Operational characteristics, services and activities of a technical support services program. • Desktop computers, equipment, peripherals, operating systems and applications, database, network, and system administration functions. • Network operating systems, architecture, and equipment. • Procedures and practices of network installation, configuration, repair, maintenance. • Configuration and interoperability of desktop computers, servers and end-user devices. • Principles and practices of network installation, configuration, repair and maintenance, network operating systems, architecture and equipment. • Structured wiring theory, components, techniques and practice. • Principles, techniques and tools for effective and efficient troubleshooting and performance monitoring of computerized systems. • Pertinent federal, state, and local laws, codes, and regulations. • Microsoft Endpoint Configuration Manager (SCCM), Intune, or other enterprise desktop management platforms. • ITIL service management practices. • Equipment, tools and materials used in information technology. Skills in: N/A
Ability to:
• Analyze data and draw sound conclusions. • Communicate effectively both orally and in writing. • Establish, maintain, and foster effective working relationships with those contacted in the course of work • Maintains current knowledge of the field. • Promote a culture of excellent customer service, accountability, and continuous improvement. • Supervise and participate in the management of a comprehensive database, network, and system administration environment as well as a comprehensive computer & technical support services. • Consult with and advise interested parties on a variety of subject matter areas translating technical terms into everyday language. • Implement data back-up, security and recovery plans. • Develop effective system maintenance procedures. • Write and orally express difficult and complex concepts clearly and concisely. • Analyze problems in computer operations, program logic, and communications, and develop appropriate solutions. • Demonstrate excellent time management and organizational skills. • Analyze user needs and formulate and present technical recommendations. • Research, analyze and evaluate new service delivery methods and techniques. • Interpret and apply federal, state and local policies, laws and regulations. • Plan and organize work to meet changing priorities and deadlines. • Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
QUALIFICATIONS AND REQUIREMENTS
Education and Experience:
• An associate degree from an accredited institution in Computer Information Systems, Information Technology, or a related field (*attach transcripts); AND • Four (4) years of experience in desktop/client computing support or related information technology experience responsible for technical, analytical and/or supervisory tasks for computer systems or services; OR • An equivalent combination of education, training, and/or experience.***To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered***
Licenses and Certifications: Must possess, or be able to obtain by date of appointment, a valid California driver's license and have a satisfactory driving record.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT This classification performs duties in a controlled-temperature environment including working under typical office conditions with exposure to dust and allergens and responding to emergency system and equipment failure. It requires the ability to sit for extended periods of time in front of a computer screen; use finger dexterity and hand strength to perform simple grasping and fine manipulation; operate a computer and other office equipment on a daily basis; communicate in person and via phone; twisting to reach equipment or supplies; ability to lift to 40 pounds.
This work is performed indoors at campus computer center, in classrooms and various satellite campus locations.
THE COLLEGE
To learn more about Mt. San Jacinto Community College District, visit https://msjc.edu/humanresources/
To apply, please visit https://apptrkr.com/6936716
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required within two years of hire in this classification. Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within five years of hire in this classification. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services, Crisis Center. An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records. Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County. Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences. Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met. Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network. Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up. Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required within two years of hire in this classification. Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within five years of hire in this classification. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services, Crisis Center. An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records. Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County. Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences. Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met. Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network. Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up. Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required. Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within three years of hire. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services Crisis Center. An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. . Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records. Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County. Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences. Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met. Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network. Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up. Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required. Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within three years of hire. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services Crisis Center. An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. . Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records. Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County. Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences. Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met. Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network. Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up. Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Government agency experience desired. Examples of acceptable related education fields: Criminal Justice Information Systems, Law Enforcement Technology, Information Technology, Information Security, and Cybersecurity. Examples of acceptable related experience: Criminal Justice Information Systems (CJIS) Compliance, Security Auditing & Risk Assessment, Networking design or maintenance experience, PC hardware network auditing, and policy creation and software support. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Supplemental Information Government agency experience desired. Examples of acceptable related education fields: Criminal Justice Information Systems, Law Enforcement Technology, Information Technology, Information Security, and Cybersecurity. Examples of acceptable related experience: Criminal Justice Information Systems (CJIS) Compliance, Security Auditing & Risk Assessment, Networking design or maintenance experience, PC hardware network auditing, and policy creation and software support. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Systems Control Operator III
Valley Water
Salary: $124,924.80 - $159,910.40 Annually
Job Type: Full-Time
Job Number: 01937-E
Location: CA, CA
Department: Raw Water
Closing: 11/16/2025 11:59 PM Pacific
Description
Overview:
The position of Systems Control Operator III is responsible for remotely monitoring, operating, and controlling Valley Water's raw water system, including local and imported raw water transmission facilities, three pumping plants, and appurtenances to control the flow of water from the Raw Water Control Center during an assigned shift. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protection, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
• Maintain and operate automated controls to ensure that commitments and daily schedules are met according to standard operating procedures (SOPs). • Remotely control the flow of water through turnouts to achieve the demands of three water treatment plants and adequate delivery of water for managed groundwater recharge and environmental stream flows. • Validate unusual readings of flow, pressure, and Hydraulic Grade Line (HGL) by contacting field personnel for verification; notify supervisor or maintenance personnel of unusual conditions. • Monitor stream flow stations to prevent dry back conditions that result in violations of state and federal fish and wildlife ordinances. • Confer with the water treatment plant operators, other internal staff, and personnel from other utilities regarding system operation. • Explain the system's SOPs to visitors. • Observe and inspect pumps, motors, generators, and related equipment for safe and proper operation; coordinate high-voltage and general switching orders in dealing with Western Area Power Authority (WAPA) and Pacific Gas and Electricity (PG&E). • Issue internal and external switching and clearance orders; bypass portions of the system during emergencies or planned maintenance shutdowns; and ensure lockout/tagout procedures are completed before maintenance activities commence. • Perform confined space entry functions in the completion of assigned tasks; ensure adherence to established safety procedures and precautions. • Maintain detailed logs and records of work performed; issue source change notifications; and prepare clear and concise reports, as requested. • Interact with Valley Water's Emergency Operations Center (EOC), field operations personnel, and County communications personnel to resolve emergency flood control situations during periods of heavy rain. • Work 12-hour, day or night shifts on weekdays or weekends on a rotating basis every six months. • Work on-call during the weekends and nights on a rotating basis. • Communicate with external customers such as the California Department of Water Resources (DWR) and San Benito County Water District and internal customers (water treatment plants operators, water resources technicians, and hydrographers) about operations such as shutdowns; coordinate with customers to ensure they receive deliveries; and communicate, plan, and orchestrate system. • Use pressure monitoring devices to find leaks in pipelines. • Follow safety regulations and applicable safety policies and procedures. • Serve as a disaster service worker and perform disaster service activities as may be assigned by supervisor or law, pursuant to California Government Code Section 3100. • Perform all related duties and responsibilities as required.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• 5+ years of experience in local and remote monitoring, operations, and control of multiple water storage and distribution systems and facilities. • Proficient in working in the Microsoft Office Suite • Experienced in creating and revising SOPs • Keen on having a sense of urgency • Experienced with effectively communicating with State, Federal, city, and town officials as related to emergency scenarios
Ideal Skills and Abilities:
• Operate a computer-based system to monitor and control water conveyance and distribution • Locally and remotely monitor, analyze, and control pumping plant operations • Recognize unusual operating conditions and take appropriate actions • Work independently in the absence of supervision • Write SOPs
Ideal Knowledge:
• Operations, services, and activities of a water supply, flood control, and environmental stewardship systems • Principles, practices, methods, and maintenance requirements involved in the operation of water transmission, distribution, and storage facilities and equipment • Operational principles and maintenance requirements of pumping facilities and equipment • Operational principles of power generation, transmission, and distribution equipment including pipelines, pumps, valves, motors, and generators • Valley Water's and regulatory agencies' policies and procedures governing the control and release of water including California Department of Fish and Wildlife, U.S. Bureau of Reclamation, Western Agricultural Processors Association, National Oceanic and Atmospheric Administration (NOAA) Fisheries, Parks and Recreation, Department of Water Resources, Department of Safety of Dams, and Federal Energy Regulatory Commission. • Occupational hazards and standard safety practices • Principles of business writing and report preparation • Operational characteristics of remote system control devices • Principles and practices of hydrology and hydraulics
Ideal Training and Education:
Equivalent to the completion of the twelfth grade
Required License or Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.
The possession of a California Water Distribution Certificate (D2 or higher) is desired/preferred To review the Classification Specification, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Systems%20Control%20Operator%20I-II-III%20-%205-2019.pdf https://get.adobe.com/reader/
Raw Water Operations Unit (Position Code 323)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position requires the individual to be on-site and is typically not a teleworking position.
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6683532
Full Time
Systems Control Operator III
Valley Water
Salary: $124,924.80 - $159,910.40 Annually
Job Type: Full-Time
Job Number: 01937-E
Location: CA, CA
Department: Raw Water
Closing: 11/16/2025 11:59 PM Pacific
Description
Overview:
The position of Systems Control Operator III is responsible for remotely monitoring, operating, and controlling Valley Water's raw water system, including local and imported raw water transmission facilities, three pumping plants, and appurtenances to control the flow of water from the Raw Water Control Center during an assigned shift. Our Commitment: We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protection, and environmental stewardship.About Valley Water:Valley Water is a public agency with an operating and capital budget of $964 million, and over 900 employees. With headquarters in San Jose, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.
Key Responsibilities include, but are not limited to:
• Maintain and operate automated controls to ensure that commitments and daily schedules are met according to standard operating procedures (SOPs). • Remotely control the flow of water through turnouts to achieve the demands of three water treatment plants and adequate delivery of water for managed groundwater recharge and environmental stream flows. • Validate unusual readings of flow, pressure, and Hydraulic Grade Line (HGL) by contacting field personnel for verification; notify supervisor or maintenance personnel of unusual conditions. • Monitor stream flow stations to prevent dry back conditions that result in violations of state and federal fish and wildlife ordinances. • Confer with the water treatment plant operators, other internal staff, and personnel from other utilities regarding system operation. • Explain the system's SOPs to visitors. • Observe and inspect pumps, motors, generators, and related equipment for safe and proper operation; coordinate high-voltage and general switching orders in dealing with Western Area Power Authority (WAPA) and Pacific Gas and Electricity (PG&E). • Issue internal and external switching and clearance orders; bypass portions of the system during emergencies or planned maintenance shutdowns; and ensure lockout/tagout procedures are completed before maintenance activities commence. • Perform confined space entry functions in the completion of assigned tasks; ensure adherence to established safety procedures and precautions. • Maintain detailed logs and records of work performed; issue source change notifications; and prepare clear and concise reports, as requested. • Interact with Valley Water's Emergency Operations Center (EOC), field operations personnel, and County communications personnel to resolve emergency flood control situations during periods of heavy rain. • Work 12-hour, day or night shifts on weekdays or weekends on a rotating basis every six months. • Work on-call during the weekends and nights on a rotating basis. • Communicate with external customers such as the California Department of Water Resources (DWR) and San Benito County Water District and internal customers (water treatment plants operators, water resources technicians, and hydrographers) about operations such as shutdowns; coordinate with customers to ensure they receive deliveries; and communicate, plan, and orchestrate system. • Use pressure monitoring devices to find leaks in pipelines. • Follow safety regulations and applicable safety policies and procedures. • Serve as a disaster service worker and perform disaster service activities as may be assigned by supervisor or law, pursuant to California Government Code Section 3100. • Perform all related duties and responsibilities as required.
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.
Ideal Experience:
• 5+ years of experience in local and remote monitoring, operations, and control of multiple water storage and distribution systems and facilities. • Proficient in working in the Microsoft Office Suite • Experienced in creating and revising SOPs • Keen on having a sense of urgency • Experienced with effectively communicating with State, Federal, city, and town officials as related to emergency scenarios
Ideal Skills and Abilities:
• Operate a computer-based system to monitor and control water conveyance and distribution • Locally and remotely monitor, analyze, and control pumping plant operations • Recognize unusual operating conditions and take appropriate actions • Work independently in the absence of supervision • Write SOPs
Ideal Knowledge:
• Operations, services, and activities of a water supply, flood control, and environmental stewardship systems • Principles, practices, methods, and maintenance requirements involved in the operation of water transmission, distribution, and storage facilities and equipment • Operational principles and maintenance requirements of pumping facilities and equipment • Operational principles of power generation, transmission, and distribution equipment including pipelines, pumps, valves, motors, and generators • Valley Water's and regulatory agencies' policies and procedures governing the control and release of water including California Department of Fish and Wildlife, U.S. Bureau of Reclamation, Western Agricultural Processors Association, National Oceanic and Atmospheric Administration (NOAA) Fisheries, Parks and Recreation, Department of Water Resources, Department of Safety of Dams, and Federal Energy Regulatory Commission. • Occupational hazards and standard safety practices • Principles of business writing and report preparation • Operational characteristics of remote system control devices • Principles and practices of hydrology and hydraulics
Ideal Training and Education:
Equivalent to the completion of the twelfth grade
Required License or Certificate
Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case-by-case basis.
The possession of a California Water Distribution Certificate (D2 or higher) is desired/preferred To review the Classification Specification, please click https://s3.us-west-1.amazonaws.com/valleywater.org.us-west-1/s3fs-public/Systems%20Control%20Operator%20I-II-III%20-%205-2019.pdf https://get.adobe.com/reader/
Raw Water Operations Unit (Position Code 323)
Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date. This position requires the individual to be on-site and is typically not a teleworking position.
Selection Process
(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview. (2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.
NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary. Consideration may be given to existing applicant pools within the same classification. Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.
Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.
Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.
To apply, please visit https://apptrkr.com/6683532
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary Now Hiring: Tourism Marketing Coordinator Are you a creative powerhouse with advanced design skills and a strategic marketing mindset? Join the award-winning team at Visit Gainesville, Alachua County and help shape the visual identity and voice of one of Florida’s most exciting destinations. We’re looking for a professional designer + brand strategist who: *Has proven experience designing logos, multi-page booklets, brochures, and both print and digital ads. *Creates original, scroll-stopping content for social media. *Can build and manage pages using WordPress. *Writes and edits compelling content across platforms. *Masters Adobe Creative Suite (especially InDesign, Photoshop, Illustrator, and After E??ects). * Understands integrated marketing and tracks performance to optimize campaigns. *Works collaboratively in a fast-paced, creative environment. *This role supports our advertising, PR, social media, and content strategies while producing high-quality visual assets that elevate the destination brand and drive visitation. * Professional design experience is essential. Help us show the world What’s Good® in Alachua County and be part of a mission-driven team that’s making a difference! #NowHiring #MarketingJobs #TourismCareers #GraphicDesign #BrandMarketing #VisitGainesville #CreativeCareers #WhatsGoodAlachuaCounty This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary Now Hiring: Tourism Marketing Coordinator Are you a creative powerhouse with advanced design skills and a strategic marketing mindset? Join the award-winning team at Visit Gainesville, Alachua County and help shape the visual identity and voice of one of Florida’s most exciting destinations. We’re looking for a professional designer + brand strategist who: *Has proven experience designing logos, multi-page booklets, brochures, and both print and digital ads. *Creates original, scroll-stopping content for social media. *Can build and manage pages using WordPress. *Writes and edits compelling content across platforms. *Masters Adobe Creative Suite (especially InDesign, Photoshop, Illustrator, and After E??ects). * Understands integrated marketing and tracks performance to optimize campaigns. *Works collaboratively in a fast-paced, creative environment. *This role supports our advertising, PR, social media, and content strategies while producing high-quality visual assets that elevate the destination brand and drive visitation. * Professional design experience is essential. Help us show the world What’s Good® in Alachua County and be part of a mission-driven team that’s making a difference! #NowHiring #MarketingJobs #TourismCareers #GraphicDesign #BrandMarketing #VisitGainesville #CreativeCareers #WhatsGoodAlachuaCounty This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required. Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within three years of hire. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services Crisis Center. An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. . Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records. Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County. Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences. Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met. Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network. Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up. Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime. Supplemental Information Experience working with clinical documentation data management systems desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Master's degree in psychology, counseling or related human service field and one year experience in suicide and crisis intervention. A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Florida licensure in mental health or marriage and family counseling is required. Certification as a qualified supervisor as defined by the Florida Department of Health, Division 64B4, is required within three years of hire. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Must successfully pass a pre-employment drug screen and s uccessful completion of all applicable background checks pre-hire and ongoing are required. This is a grant funded position. There is no guarantee of permanent employment. Position Summary This is supervisory and professional work involving evaluating, managing, maintaining, and supporting the clinical documentation and data management systems in the Department of Community Support Services Crisis Center. An employee assigned to this classification directs and supervises the Crisis Center case management, data management/software programs, and service delivery infrastructure. It also supervises Crisis Center case management staff and provides crisis intervention counseling and mobile response to clients in need. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. . Supervises and coordinates the activities of subordinate employees, volunteers, and interns including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and providing departmental training and orientation. Evaluates software platforms, data communication requirements, and documentation for service delivery infrastructure for the National Suicide Prevention Lifeline and State 988 systems and directs the Crisis Center's performance and response through the required collection and management of data. Directs implementation and monitors utilization of applications, programs, and digital technologies for data collection, service delivery, and internal/external communications to recommend and make adjustments to service delivery. Manages and directs the Crisis Center's clinical documentation system and facilitates its use through staff and volunteer training and revisions from the results of documentation review completed by the Crisis Center Case Management staff. Develops, manages, and evaluates the workflow processes that support the operations of the Crisis Center with a focus on process improvement. Identifies operational needs of the Crisis Center including those related to implementation and ongoing service of 988 and develops solutions to address them, e.g. frequent callers using various names and merging related contact records. Coordinates data management and reporting to facilitate collaboration with partner mental health agencies and stakeholders to improve the continuum of care in Alachua County. Ensures Crisis Center clinical documentation and data management programs and policies are compliant with accreditation, certification, and contractual standards. Counsels and consults with staff, volunteers and interns concerning crisis invention services provided to clients. Provides in-house crisis intervention services to walk-in clients or those referred by the Crisis Center phone lines. Responds to and assists with crisis mobile response to the schools, other agencies, businesses and residences. Coordinates and assists in the design and implementation of program policies and procedures. Assists in the development of the program budget and monitors expenditures. Informs community organizations of suicide and crisis intervention techniques, procedures, and services available. Liaisons with the mental health service providers throughout the community to ensure the needs of clients are being met. Ensures proper clinical coding of statistical information and case documentation. Provides training and supervision on 988/Suicide Hotline policies, procedures, and services. Assists with American Association of Suicidology accreditation and collaborations with the National Prevention Lifeline Network. Recommends, develops, and conducts in-service training for the program staff, volunteers, and interns. Maintains liaison between other components of the department, community programs and other relevant social service agencies. Drives a County and/or personal vehicle regularly to respond to crisis calls. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs. Considerable knowledge of current counseling techniques, principles and practices of crisis intervention and suicide prevention programs. Considerable knowledge of local public and private mental health, crisis counseling and social service agencies. Considerable knowledge of the dynamics of suicide prevention, intervention, and follow up. Considerable knowledge of crisis counseling theory and practice. Considerable knowledge of methods, procedures and practices of crisis and suicide intervention. Considerable knowledge of laws, developments, and literature in the crisis field. Considerable knowledge of local, public, and private agencies and their various requirements. Ability to coordinate and offer training programs for potential crisis line counselors using volunteer trainers. Ability to coordinate and assist in the effective and efficient implementation of policies and procedures. Ability to react calmly and quickly in emergency situations, coordinate and supervise staff, volunteers, and interns in emergency situations. Ability to communicate clearly and concisely, both orally and in writing Ability to develop and maintain good working relationships with other agencies, County departments, and the general public. Ability to organize the work of subordinates and volunteers. Ability to prepare technical and professional reports using computer-based applications, create and maintain detailed records and documentation. Ability to express ideas clearly and concisely, verbally and in writing. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds. Ability to maintain accurate service delivery documentation and reporting requirements of funding and regulatory agencies. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, and hear. The employee is occasionally required to walk; use hands to finger, handle or operate objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Position may be required to work varied shifts including nights, weekends, and holidays as well as mandatory overtime. Supplemental Information Experience working with clinical documentation data management systems desired. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future. BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of Firefighters Pay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Now Hiring - Tourism Marketing Coordinator Are you a creative powerhouse with advanced design skills and a strategic marketing mindset? Join the award-winning team at Visit Gainesville, Alachua County and help shape the visual identity and voice of one of Florida’s most exciting destinations. We’re looking for a professional designer + brand strategist who: * Has proven experience designing logos, multi-page booklets, brochures, and both print and digital ads *Creates original, scroll-stopping content for social media *Can build and manage pages using WordPress *Writes and edits compelling content across platforms *Masters Adobe Creative Suite (especially InDesign, Photoshop, Illustrator, and After Effects) *Understands integrated marketing and tracks performance to optimize campaigns *Works collaboratively in a fast-paced, creative environment This role supports our advertising, PR, social media, and content strategies while producing high-quality visual assets that elevate the destination brand and drive visitation. Professional design experience is essential. Help us show the world What’s Good® in Alachua County and be part of a mission-driven team that’s making a difference. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Now Hiring - Tourism Marketing Coordinator Are you a creative powerhouse with advanced design skills and a strategic marketing mindset? Join the award-winning team at Visit Gainesville, Alachua County and help shape the visual identity and voice of one of Florida’s most exciting destinations. We’re looking for a professional designer + brand strategist who: * Has proven experience designing logos, multi-page booklets, brochures, and both print and digital ads *Creates original, scroll-stopping content for social media *Can build and manage pages using WordPress *Writes and edits compelling content across platforms *Masters Adobe Creative Suite (especially InDesign, Photoshop, Illustrator, and After Effects) *Understands integrated marketing and tracks performance to optimize campaigns *Works collaboratively in a fast-paced, creative environment This role supports our advertising, PR, social media, and content strategies while producing high-quality visual assets that elevate the destination brand and drive visitation. Professional design experience is essential. Help us show the world What’s Good® in Alachua County and be part of a mission-driven team that’s making a difference. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with the County's core values. Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
FL (Public Works), FL
Minimum Qualifications Bachelor's degree in accounting, finance, public administration, business administration, or a related field and four years progressively responsible professional and/or managerial experience or any equivalent combination of related training and experience. Experience must include two years supervision. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position. This position requires a passing score on the following four County's skills assessment tests: Typing Test - 35 correct wpm, Microsoft Excel, Microsoft Microsoft Word, and Attention to Detail with a minimum score of moderate knowledge. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida via email at assessment@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work developing and implementing financial and operational strategies, policies, and procedures. Work involves responsibility for a variety of assigned projects and functional areas related to fiscal services within a County Department. An employee assigned to this classification plans, organizes, manages, and directs the functions performed by the administrative support services staff. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observations of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Develops, implements, and manages the daily and long-term operations of fiscal services pertaining to the budgeting, finance, procurement, communications, personnel and payroll functions for the assigned offices and/or departments. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules, issuing instructions and assigning duties, reviewing work, recommending personnel actions, conducting performance reviews, and conducting departmental training and orientation. Develops, implements and administers financial and operational policies and procedures. Serves as primary liaison to the Department of Finance and Accounting, Office of Management and Budget, Procurement Office, and Human Resources Department and ensures that issues are coordinated on a timely basis with staff on all finance, budget, procurement, and personnel related matters. Serves as the financial liaison for the department during officially declared County emergencies; establishes a system for accurately tracking expenditures for declared emergencies, including assuring completion of required paperwork. Develops and formulates planning strategies to efficiently and effectively provide for fiscal services to all departmental operations. Develops, coordinates, and administers all activities related to budget preparation to include budget presentations. Monitors expenditure/procurement activities for adherence to applicable policy/procedure. Develops, implements, and manages the automated accounting system, including providing for the appropriate internal controls. Reviews all federal, state, and local laws, contracts, agreements and regulations governing local government budgets to ensure compliance. Coordinates projects and activities with various city, state, and federal agencies. Develops, implements, and administers the fee structures adopted for the department by the Board of County Commissioners. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge and understanding of standard operating procedures, financial requirements for all types of governmental funds, personnel regulations and procurement policies applicable to local governments. Thorough knowledge of principles and practices of organizational administration and management, budgeting, accounting, and human resource management. Ability to understand and ensure compliance with County Personnel Regulations, County Procurement Policy and County Standard Operating Procedures. Ability to analyze emergency situations quickly and accurately and respond with an appropriate course of action. Ability to develop, supervise, organize and counsel staff, including the ability to effectively appraise employees' performance and propose any necessary disciplinary actions. Ability to understand and ensure compliance with laws, rules and regulations governing all types of governmental funds. Ability to effectively communicate, both orally and in writing; including public speaking and presentations and the preparation of written reports and memoranda. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. Ability to analyze and evaluate departmental programs, procedures and policies to ensure services are delivered efficiently and effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to reach and be mobile. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in accounting, finance, public administration, business administration, or a related field and four years progressively responsible professional and/or managerial experience or any equivalent combination of related training and experience. Experience must include two years supervision. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. SKILLS TESTING REQUIRED – Only applicants who meet the minimum qualifications and submit the required skills testing scores will be referred to the next step in the recruitment for this position. This position requires a passing score on the following four County's skills assessment tests: Typing Test - 35 correct wpm, Microsoft Excel, Microsoft Microsoft Word, and Attention to Detail with a minimum score of moderate knowledge. The assessment tests can be taken in person or online/remotely through the CareerSource North Central Florida. The applicant must contact CareerSource North Central Florida via email at assessment@careersourcencfl.com to arrange testing. Passing scores must be received by the Human Resources Office via email at achr@alachuacounty.us no later than five business days after the posting closes. CareerSource North Central Florida is not responsible for submitting test scores to the Alachua County Human Resources Office. All scores are valid only for a period of 2 years from the date of testing. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work developing and implementing financial and operational strategies, policies, and procedures. Work involves responsibility for a variety of assigned projects and functional areas related to fiscal services within a County Department. An employee assigned to this classification plans, organizes, manages, and directs the functions performed by the administrative support services staff. Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports, and observations of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Develops, implements, and manages the daily and long-term operations of fiscal services pertaining to the budgeting, finance, procurement, communications, personnel and payroll functions for the assigned offices and/or departments. Supervises and coordinates the activities of subordinate employees including determining work procedures and schedules, issuing instructions and assigning duties, reviewing work, recommending personnel actions, conducting performance reviews, and conducting departmental training and orientation. Develops, implements and administers financial and operational policies and procedures. Serves as primary liaison to the Department of Finance and Accounting, Office of Management and Budget, Procurement Office, and Human Resources Department and ensures that issues are coordinated on a timely basis with staff on all finance, budget, procurement, and personnel related matters. Serves as the financial liaison for the department during officially declared County emergencies; establishes a system for accurately tracking expenditures for declared emergencies, including assuring completion of required paperwork. Develops and formulates planning strategies to efficiently and effectively provide for fiscal services to all departmental operations. Develops, coordinates, and administers all activities related to budget preparation to include budget presentations. Monitors expenditure/procurement activities for adherence to applicable policy/procedure. Develops, implements, and manages the automated accounting system, including providing for the appropriate internal controls. Reviews all federal, state, and local laws, contracts, agreements and regulations governing local government budgets to ensure compliance. Coordinates projects and activities with various city, state, and federal agencies. Develops, implements, and administers the fee structures adopted for the department by the Board of County Commissioners. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge and understanding of standard operating procedures, financial requirements for all types of governmental funds, personnel regulations and procurement policies applicable to local governments. Thorough knowledge of principles and practices of organizational administration and management, budgeting, accounting, and human resource management. Ability to understand and ensure compliance with County Personnel Regulations, County Procurement Policy and County Standard Operating Procedures. Ability to analyze emergency situations quickly and accurately and respond with an appropriate course of action. Ability to develop, supervise, organize and counsel staff, including the ability to effectively appraise employees' performance and propose any necessary disciplinary actions. Ability to understand and ensure compliance with laws, rules and regulations governing all types of governmental funds. Ability to effectively communicate, both orally and in writing; including public speaking and presentations and the preparation of written reports and memoranda. Ability to establish and maintain effective working relationships with employees, supervisors, government agencies and the general public. Ability to analyze and evaluate departmental programs, procedures and policies to ensure services are delivered efficiently and effectively. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to reach and be mobile. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Now Hiring: Tourism Marketing Coordinator !!! Are you a creative powerhouse with serious design skills and a knack for storytelling? Join the award-winning team at Visit Gainesville, Alachua County and help promote one of Florida’s most dynamic destinations! We’re looking for a strategic brand manager + integrated marketing pro who: *Designs eye-catching visuals across all media *Writes and edits like a boss across platforms *Knows Adobe Suite inside and out *Tracks performance, optimizes campaigns, and stays ahead of trends *Thrives in a fast-paced, creative environment You'll collaborate on advertising, PR, social media, and content strategy—and help manage visuals, assets, and vendor partnerships that bring our destination to life. Sound like your dream role? Apply now and help us show the world What’s Good ® in Alachua County! Minimum Qualifications: Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Now Hiring: Tourism Marketing Coordinator !!! Are you a creative powerhouse with serious design skills and a knack for storytelling? Join the award-winning team at Visit Gainesville, Alachua County and help promote one of Florida’s most dynamic destinations! We’re looking for a strategic brand manager + integrated marketing pro who: *Designs eye-catching visuals across all media *Writes and edits like a boss across platforms *Knows Adobe Suite inside and out *Tracks performance, optimizes campaigns, and stays ahead of trends *Thrives in a fast-paced, creative environment You'll collaborate on advertising, PR, social media, and content strategy—and help manage visuals, assets, and vendor partnerships that bring our destination to life. Sound like your dream role? Apply now and help us show the world What’s Good ® in Alachua County! Minimum Qualifications: Bachelor's degree in tourism, public relations, business administration, hotel/restaurant management, marketing, journalism, or a related program and one year of graphic design experience; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is highly responsible administrative work managing a program in tourist development to ensure that implementation and prescribed activities are carried out in accordance with departmental and County objectives. An employee assigned to this classification is responsible for project management and communication, including writing, editing, and graphic design to create content and collateral materials for marketing, advertising and public relations initiatives and other tourism related projects. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.Responsible for social media planning and creating reels and posts that yield followers and engagement on the visitors bureau social media platforms. Utilizes advanced proficiency in writing and editing to create marketing, advertising, and public relations materials across diverse formats. Designs various marketing materials to promote tourism to Alachua County. Works with third party vendors for video and photographic services. Keeps abreast of the latest trends and best practices in communications and design, contributing innovative ideas to enhance the effectiveness of tourism marketing strategies. Reviews reports and records of activities to ensure progress is being accomplished toward specific tourist development program objectives. Creates reports that demonstrate campaign effectiveness and key performance metrics. Contributes and adheres to editorial and publishing calendar and assists in creating media pitches and editorial submissions that increases the exposure of Visit Gainesville . Maintains an organized video and photo assets library and obtains/maintains/organizes all image and content rights releases. Assists with the marketing plan for Alachua County Tourist Development. Maintains accurate calendar of conferences, conventions, meetings, major sporting events, university, city, and county events Develops and/or assists in development, implementation, and maintenance of tourist development program related computer programs. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS, AND ABILITIES Expert knowledge of Adobe Suite and current design software and be skilled in every step of the design process, from concept to final deliverable. Knowledge of search engine optimization (SEO) and web analytics. Proficiency in Microsoft Office and content management systems. Thorough knowledge of current practices and principles of the tourist development program. Working knowledge of the county hotel and motel facilities, and public and private attractions and services. Thorough knowledge of local, state, and federal regulations related to the tourist development program. Strong attention to detail skills. Excellent time management and organizational skills. Ability to be creative and think outside of the box. Ability to develop and implement operating policies and procedures. Ability to establish and maintain effective working relationships with the general public, contractors, local business owners, and elected officials. Ability to communicate effectively, both orally and in writing, and to prepare and organize written reports. Ability to generate necessary paperwork in accordance with local and state ordinances. Ability to adapt to changing priorities and meet tight deadlines. Ability to work independently with limited review. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to reach and to be mobile. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree from an accredited college/university with major coursework in Information Systems, Information Technology, Computer Programming, Computer Science, or a related field and five years progressively responsible administrative experience including three years of supervisory experience in the information services management, systems design/architecture, data management, software applications development and support network design and management, project management, or professional IT or any equivalent combination of related training and experience. TO APPLY: Apply at https://www.govhrusa.com / with a cover letter, resume, and contact information for five professional references by May 9, 2025. Confidential inquiries may be directed to Dele Lowman, MGT Senior Consultant, at (847) 380-3240 x141, or Don Carlsen, MGT Approved Independent Consultant, at (847) 380-3240 x152. For additional information regarding this opportunity - please click link: Alachua County ITS Director Successful completion of all applicable background checks pre-hire and on going are required. Position Summary This is highly responsible administrative work directing and supervising the day-to-day operations of the Alachua County Information and Telecommunication Services Department. This position is responsible for providing leadership relative to the management of IT professionals; hardware and software assets; and policies, processes and practices required to deliver secure and strategic business and technology solutions. This position will be accountable for the performance, support and maintenance of the business systems and IT infrastructure utilized by the county. An employee assigned to this classification is responsible for supervising information technology activities, operations and functions, as well as the coordination and support of the County telephone system. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Provides strategic direction for the Information Technology Department and remains responsive to the evolving nature of technology and manages a diverse administrative and operational team responsible for technology procurement, IT department budget, project management, innovation, and infrastructure support. Provides vision to guide long-term planning for the Information Technology Department as it aligns to the County’s needs. Leads the organization in innovation and implementation of technology-based improvements and advises on technology opportunities and strategies. Advises departments on technology business strategies to improve productivity and expansion of services. Selects, leads, motivates, and evaluates IT Department staff; trains or provides availability of training; works with employees to maintain high performance or to correct deficiencies. Functions as a full member of the County's Emergency Management Service Functions. Develops, presents for approval, implements, monitors, and manages IT Department budget. Approves requests and purchase orders for departmental supplies, technology hardware and software, capital items, services, maintenance agreements and similar expenditures. May review and approve technology requisitions for other departments and offices. Develops, proposes, and implements IT Department organizational structure. Develops and implements service delivery metrics; monitors and reports effectiveness and efficiency of IT Department performance; initiates actions to support best service outcomes. Oversees and prioritizes IT Department project requests and fulfillment activities, including timeframes, schedules, milestones, staff and/or contractors’ performance and budgets. Ensures IT Department maintains compliance with the county's record retention expectations. Maintains comprehensive and current knowledge of applicable IT laws and regulations. Maintains an awareness of new trends, products, and best practices; maintains current industry knowledge through literature, affiliations, workshops, training, seminars, and conferences. Directs the development and implementation of policies relating to the County's uses of IT. Establishes appropriate standards and procedures for activities of the IT Department. Directs analysis, acquisitions, modifications, designs, and installations of major systems. Directs the selection, piloting, and assessment of new technologies, as warranted. Oversees and directs the diagnosis, analysis and resolution of problems and initiates appropriate action to correct errors, recover data and obtain maintenance. Directs the development and implementation of a Security Incident Response Team (SIRT). Ensures that the County has an annually tested Disaster Recovery Plan that includes risk assessment, planning, designated IT staff assignments and communications with stakeholders. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Extensive knowledge of emerging IT technologies and potential applications to improve County operations and efficiencies. Extensive knowledge of best practices regarding risk management, including privacy and security requirements. Extensive knowledge of firewall security technology, standards and controls, administration and knowledge of ITS security principles including system analysis, infrastructure design, implementation and maintenance monitoring. Knowledge of governmental or mid to large corporate business operations and expectations. Knowledge of current state of industry hardware, software, networks, data, telecommunications, and security. Knowledge of current Federal, State, and Local laws as they apply to information technologies. Strong project management and organizational skills to plan, prioritize, multi-task and independently execute projects/priorities within specific deadlines while maintaining flexibility and attention to detail. Strong analytical skills with the ability to work through processes, identify and implement process improvements and resolve complex matters. Ability to communicate effectively orally and in writing, including public presentations, agenda items, department correspondences, and other required documents. Ability to establish and maintain effective working relationships with staff, vendors/contractors, elected officials, and the general public. Ability to effectively lead, develop, and evaluate direct reports, assigned staff or work as a member of a self-directed work team. Ability to manage multiple priorities, effectively monitor performance objectives, work, and make decisions under pressure and meet all deadlines, goals and objectives as set forth. Ability to identify, assess and prioritize risks within a complex IT environment as well as develop and operate plans to manage these risks. Ability to plan, prepare, and maintain annual budgets and state and federal required documentation. Ability to respond to emergencies on a 24-hour basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree from an accredited college/university with major coursework in Information Systems, Information Technology, Computer Programming, Computer Science, or a related field and five years progressively responsible administrative experience including three years of supervisory experience in the information services management, systems design/architecture, data management, software applications development and support network design and management, project management, or professional IT or any equivalent combination of related training and experience. TO APPLY: Apply at https://www.govhrusa.com / with a cover letter, resume, and contact information for five professional references by May 9, 2025. Confidential inquiries may be directed to Dele Lowman, MGT Senior Consultant, at (847) 380-3240 x141, or Don Carlsen, MGT Approved Independent Consultant, at (847) 380-3240 x152. For additional information regarding this opportunity - please click link: Alachua County ITS Director Successful completion of all applicable background checks pre-hire and on going are required. Position Summary This is highly responsible administrative work directing and supervising the day-to-day operations of the Alachua County Information and Telecommunication Services Department. This position is responsible for providing leadership relative to the management of IT professionals; hardware and software assets; and policies, processes and practices required to deliver secure and strategic business and technology solutions. This position will be accountable for the performance, support and maintenance of the business systems and IT infrastructure utilized by the county. An employee assigned to this classification is responsible for supervising information technology activities, operations and functions, as well as the coordination and support of the County telephone system. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of subordinate supervisors and employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting departmental training and orientation. Provides strategic direction for the Information Technology Department and remains responsive to the evolving nature of technology and manages a diverse administrative and operational team responsible for technology procurement, IT department budget, project management, innovation, and infrastructure support. Provides vision to guide long-term planning for the Information Technology Department as it aligns to the County’s needs. Leads the organization in innovation and implementation of technology-based improvements and advises on technology opportunities and strategies. Advises departments on technology business strategies to improve productivity and expansion of services. Selects, leads, motivates, and evaluates IT Department staff; trains or provides availability of training; works with employees to maintain high performance or to correct deficiencies. Functions as a full member of the County's Emergency Management Service Functions. Develops, presents for approval, implements, monitors, and manages IT Department budget. Approves requests and purchase orders for departmental supplies, technology hardware and software, capital items, services, maintenance agreements and similar expenditures. May review and approve technology requisitions for other departments and offices. Develops, proposes, and implements IT Department organizational structure. Develops and implements service delivery metrics; monitors and reports effectiveness and efficiency of IT Department performance; initiates actions to support best service outcomes. Oversees and prioritizes IT Department project requests and fulfillment activities, including timeframes, schedules, milestones, staff and/or contractors’ performance and budgets. Ensures IT Department maintains compliance with the county's record retention expectations. Maintains comprehensive and current knowledge of applicable IT laws and regulations. Maintains an awareness of new trends, products, and best practices; maintains current industry knowledge through literature, affiliations, workshops, training, seminars, and conferences. Directs the development and implementation of policies relating to the County's uses of IT. Establishes appropriate standards and procedures for activities of the IT Department. Directs analysis, acquisitions, modifications, designs, and installations of major systems. Directs the selection, piloting, and assessment of new technologies, as warranted. Oversees and directs the diagnosis, analysis and resolution of problems and initiates appropriate action to correct errors, recover data and obtain maintenance. Directs the development and implementation of a Security Incident Response Team (SIRT). Ensures that the County has an annually tested Disaster Recovery Plan that includes risk assessment, planning, designated IT staff assignments and communications with stakeholders. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Extensive knowledge of emerging IT technologies and potential applications to improve County operations and efficiencies. Extensive knowledge of best practices regarding risk management, including privacy and security requirements. Extensive knowledge of firewall security technology, standards and controls, administration and knowledge of ITS security principles including system analysis, infrastructure design, implementation and maintenance monitoring. Knowledge of governmental or mid to large corporate business operations and expectations. Knowledge of current state of industry hardware, software, networks, data, telecommunications, and security. Knowledge of current Federal, State, and Local laws as they apply to information technologies. Strong project management and organizational skills to plan, prioritize, multi-task and independently execute projects/priorities within specific deadlines while maintaining flexibility and attention to detail. Strong analytical skills with the ability to work through processes, identify and implement process improvements and resolve complex matters. Ability to communicate effectively orally and in writing, including public presentations, agenda items, department correspondences, and other required documents. Ability to establish and maintain effective working relationships with staff, vendors/contractors, elected officials, and the general public. Ability to effectively lead, develop, and evaluate direct reports, assigned staff or work as a member of a self-directed work team. Ability to manage multiple priorities, effectively monitor performance objectives, work, and make decisions under pressure and meet all deadlines, goals and objectives as set forth. Ability to identify, assess and prioritize risks within a complex IT environment as well as develop and operate plans to manage these risks. Ability to plan, prepare, and maintain annual budgets and state and federal required documentation. Ability to respond to emergencies on a 24-hour basis. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in computer science, business administration or a directly related field and three years of progressively responsible experience in IT security, law enforcement technology, computer software support services; or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status. Must successfully pass the FDLE Level IV Security Awareness test and obtain FDLE criminal Justice Information System (CJIS) Certification within 6 months of employment or upon assignment which requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment; re-certification required every two years. Must successfully obtain Local Agency Security Officer (LASO) certificate within 12 months of employment. Successful completion of all applicable background checks pre-hire and ongoing are required. Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement completed by the department. Position Summary This is professional work involving the design, security, and management of network information systems within the Alachua County Court Services Department. This classification serves as the Local Agency Security Officer (LASO), responsible for ensuring compliance with Criminal Justice Information Services (CJIS) security policies, managing access controls, and safeguarding sensitive CJI data. Duties include coordinating security awareness training, monitoring system access, and acting as the point of contact between Court Services, the Florida Department of Law Enforcement (FDLE), and state and federal Criminal Justice Information Services (CJIS) for CJIS security matters. An employee assigned to this classification develops and maintains complex network management information systems; prepares and executes system plans, recommendation reports, and information system requirement specifications; analyzes and evaluates departmental user requests for new and/or modified systems; and ensures compliance with regulatory requirements regarding information access, security, and privacy. Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained. Examples of Duties ESSENTIAL JOB FUNCTIONS This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Supervises and coordinates the activities of employees including determining work procedures and schedules; issuing instructions and assigning duties; reviewing work; recommending personnel actions; conducting performance reviews; and conducting training and orientation. Serves as the Criminal Justice Information Services (CJIS) Local Area Security Officer and Health Insurance Portability and Accountability Act (HIPAA) Information Security Officer. Manages and ensures security compliance with CJIS and other regulations, oversees user access, encryption, data transmission, and system security updates. Oversees training, certification, and security audits to ensure compliance with CJIS policies and network security standards. Prepares for and facilitates the FDLE CJIS audit, conducted every three years. Investigates and reports any security breaches or incidents related to criminal justice data. Maintains up-to-date knowledge of cybersecurity threats, CJIS updates, and law enforcement technology trends. Manages and maintains stakeholder relationships, inter-agency agreements, vendor contracts, and performs background checks for external employees working on CJIS and HIPAA systems to ensure compliance with CJIS, HIPAA, and data-sharing policies. Reviews information about potential employees from pre-employment fingerprint screening. Prepares and submits required reports to external agencies. Develops and maintains comprehensive system, equipment, network, and application documentation. Develops complex network systems for computer processing including specifications and procedures. Consults with staff to evaluate network, pc hardware and software and data communications requirements. Makes recommendations for feasibility of designing network systems, acquisition of pc hardware and software ,and prepares cost estimates for network systems design and pc hardware and software needed for information processing. Assists with the design of new networks, installation of new pc hardware or software, data communications and revises existing network equipment to facilitate integration of individual systems. Plans, implements, and enforces policies to protect the department's computer network and data from security breaches. Evaluates existing network equipment and makes recommendations for improving operational efficiency for improved productivity. Reviews project requests describing departmental data base user needs. Estimates the time and costs required to accomplish projects. Determines if projects require creating a series of new programs or modifying existing programs that access data stored in databases. Attends specification meetings with departmental project team workers to determine the scope and limitations of project. Reviews workflow charts developed by programming staff to understand tasks computers will perform, such as updating records. Creates descriptions to enable programming staff to understand how programs should access data. Writes descriptions of how departmental users access data, referred to as logical database. Writes physical database descriptions such as location, space requirements, and access method, to protect departmental data resources against unauthorized access and accidental destruction. Implements an Incident Response Plan within department as part of disaster recovery plan. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of network computer hardware and software: servers, network operating systems (Linux, Windows), pc hardware and software, and data communications principles. Thorough knowledge of principles, practices and techniques of network systems administration. Considerable knowledge of CJIS, HIPAA, 42 Code Federal Regulations (CFR) part 2 network security requirements and network assessments. Considerable knowledge of available computer hardware and software. Considerable knowledge of network security auditing and assessments. Considerable knowledge of management information system techniques and methods. Considerable knowledge of departmental organizational design and behavior. Skill in designing, implementing, and maintaining database applications using PC based software packages. Strong problem-solving and analytical skills. Ability to handle sensitive and confidential information with discretion. Ability to plan, schedule and coordinate work on a variety of projects. Ability to conduct meetings with users and determine their information technology needs. Ability to understand and follow complex oral and written instructions. Ability to establish and maintain effective working relationships with co-workers and other County employees. Ability to communicate effectively both orally and in writing. Ability to effectively prioritize and organize work. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; talk or hear. The employee frequently is required to reach and occasionally required to be mobile. The employee may occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus associated with the constant use of computer monitors. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
