The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center seeks a proactive and results-driven Manager of Campus Rentals and Sales to lead outreach, sales, and execution for private events across the Center’s premier venues. This role combines business development with hands-on event management, offering the opportunity to drive revenue growth while ensuring exceptional client experiences. This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external events across the entire Kennedy Center Campus. The manager will serve as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Manager of Campus Rentals is a key member of the Campus Rentals department at the John F. Kennedy Center for the Performing Arts. Campus Rentals is responsible for the marketing and licensing of theatrical and non-theatrical venues and event spaces for external use. Campus Rentals Coordinates schedules and executes all external events across the entire Kennedy Center Campus. Key Responsibilities Lead outreach efforts to promote Kennedy Center venues for private events, meetings, receptions, and conferences. Conduct market research to identify and cultivate prospective clients, including local, national, and international businesses, cultural organizations, and event planners. Develop outreach campaigns, draft marketing materials and emails, and support call initiatives to generate new business leads. Manage accurate client and event information in the Kennedy Center’s Customer Relationship Management (CRM) system. Respond to rental inquiries, gather event details, and prepare customized proposals and cost estimates. Oversee planning and logistics for confirmed events, including scheduling, contract preparation, and client communications. Provide on-site event management from setup through conclusion, ensuring flawless execution and client satisfaction. Collaborate with internal teams (production, catering, operations, etc.) to deliver seamless event experiences. Perform administrative and operational duties to ensure efficient team performance and achievement of revenue goals. Other duties as assigned. Key Qualifications Bachelor’s degree in Business, Marketing, Hospitality, Arts Management, or related field, or equivalent experience. 3–5 years of experience in sales, business development, event planning, or hospitality management. Proven success in generating new business, cultivating client relationships, and meeting revenue goals. Strong written and verbal communication skills with a client-first approach. Highly organized with the ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with CRM systems preferred. Flexible schedule, with the ability to work evenings and weekends as required by events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full-time
***Please submit a cover letter for consideration*** About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $71,000 - $82,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Kennedy Center seeks a proactive and results-driven Manager of Campus Rentals and Sales to lead outreach, sales, and execution for private events across the Center’s premier venues. This role combines business development with hands-on event management, offering the opportunity to drive revenue growth while ensuring exceptional client experiences. This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external events across the entire Kennedy Center Campus. The manager will serve as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Manager of Campus Rentals is a key member of the Campus Rentals department at the John F. Kennedy Center for the Performing Arts. Campus Rentals is responsible for the marketing and licensing of theatrical and non-theatrical venues and event spaces for external use. Campus Rentals Coordinates schedules and executes all external events across the entire Kennedy Center Campus. Key Responsibilities Lead outreach efforts to promote Kennedy Center venues for private events, meetings, receptions, and conferences. Conduct market research to identify and cultivate prospective clients, including local, national, and international businesses, cultural organizations, and event planners. Develop outreach campaigns, draft marketing materials and emails, and support call initiatives to generate new business leads. Manage accurate client and event information in the Kennedy Center’s Customer Relationship Management (CRM) system. Respond to rental inquiries, gather event details, and prepare customized proposals and cost estimates. Oversee planning and logistics for confirmed events, including scheduling, contract preparation, and client communications. Provide on-site event management from setup through conclusion, ensuring flawless execution and client satisfaction. Collaborate with internal teams (production, catering, operations, etc.) to deliver seamless event experiences. Perform administrative and operational duties to ensure efficient team performance and achievement of revenue goals. Other duties as assigned. Key Qualifications Bachelor’s degree in Business, Marketing, Hospitality, Arts Management, or related field, or equivalent experience. 3–5 years of experience in sales, business development, event planning, or hospitality management. Proven success in generating new business, cultivating client relationships, and meeting revenue goals. Strong written and verbal communication skills with a client-first approach. Highly organized with the ability to manage multiple projects and deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite; experience with CRM systems preferred. Flexible schedule, with the ability to work evenings and weekends as required by events. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $129,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director, Campus Rentals and Sales, is responsible for leading the strategic sales, business development, and client engagement efforts related to the rental and use of Kennedy Center’s performance venues, event spaces, rehearsal rooms, and outdoor areas. This role focuses on maximizing earned revenue, expanding the Center’s rental client base, and cultivating relationships with commercial, nonprofit, and high-profile clients. This position oversees a team responsible for executing rental logistics and scheduling, ensuring smooth operations and consistent client service. The Director is expected to set ambitious revenue goals, lead pricing strategy and sales forecasting, negotiate major contracts, and identify new business opportunities that align with the Kennedy Center’s mission and financial objectives. This role works in close partnership with internal stakeholders, including Artistic Programming, Campus Planning, Development, Restaurant Associates and Occasions, and Special Events, to ensure holistic rental experiences that enhance the visibility and profitability of the Center’s event spaces. Key Responsibilities Lead strategic sales efforts for campus rentals, including proactively identifying, pitching, and closing rental opportunities. Cultivate and grow a robust pipeline of rental clients including corporate, nonprofit, wedding, and diplomatic clients. Oversee revenue forecasting and progress toward annual targets exceeding $XX. Supervise and mentor the Campus Rentals team. Set and manage clear performance goals around client satisfaction, retention, sales growth, and team collaboration. Ensure that team members are supported in delivering seamless logistical execution for all rentals. Serve as lead negotiator for rental contracts, working closely with legal and finance to manage risk and ensure compliance with insurance and policy requirements. Guide complex or high-value clients through the sales funnel with a focus on relationship management and long-term engagement. In collaboration with Campus Planning, oversee pricing structures, inventory of rentable spaces, and policies governing space use. Continuously evaluate the competitiveness of rental offerings and make recommendations for improvement. Lead strategic initiatives to expand rental visibility—partner with Marketing on promotions, collateral, and website presence. Attend industry networking events and represent the Kennedy Center in external business development settings. Partner with the Campus Planning and Senior Director of Strategic Partnerships (or VP of Strategic Revenue and Partnerships) to maintain a cohesive long-range calendar. Final approval of external rental placements and high-level scheduling decisions. Other duties as assigned. Key Qualifications Bachelor’s degree in Arts Administration, Business, Hospitality, or related field Minimum 5 years of experience in venue sales, hospitality sales, or event rentals Proven success in closing high-value sales and building external client relationships Supervisory experience required; experience overseeing cross-functional teams a plus Strong sales acumen with a customer-first mindset Excellent communication, negotiation, and client stewardship skills Experience with CRM and event management software; ArtsVision a plus Strong organizational and strategic planning skills Familiarity with contracts, insurance, and venue use agreements Adept at working with high-profile or VIP clientele with discretion Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features. Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate. Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $55,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Business Systems Coordinator will join the Information Technology Department at the Kennedy Center, reporting to the Sr Director, Data and Systems. The Kennedy Center Information Technology (IT) Department maintains a variety of applications, systems, and tools, serving staff, performers, patrons, that enable the Center to accomplish its mission. This is a small and collaborative team, willing to support and share knowledge. The IT Department supports hardware and software, on-premise and SaaS business tools, fulfills reporting and data analysis requests via a data warehouse and a variety of custom reporting platforms, and offers web and custom tool development as needed. The Business Systems Coordinator position will have the opportunity to work with over 100 users of a CRM system in various departments across the organization. This role supports operations critical to a nonprofit performance venue, from performance calendar and pricing setup and configuration, to marketing analytics tools, to implementing measures that allow for a better in-person and digital patron experience. The candidate should be a curious, patient, friendly, and solutions-oriented individual who is a quick study of new technology. The Kennedy Center is a fast-paced environment and no day in this position will be like the last, as the nature of live performance changes the day-to-day work. The principal purpose of the Business Systems Coordinator position is to provide first-class support to users of the business-critical CRM system. The ideal candidate should enjoy forming working relationships and be comfortable communicating across platforms with users at all technical levels. The Business Systems Coordinator will become an expert in the CRM platform and be a key advocate for usage and best practices across the organization, eventually becoming a primary contact for the CRM Super User Group and lead participate in the biweekly group meetings. This team member will also support other projects and systems within the Information Systems team as needed, whether that be identifying requirements for a customization, leading user testing for a system upgrade, or creating documentation for new system features. Our other systems include HRIS, Finance, Project Management, and other tools. The Kennedy Center is undergoing multiple digital transformation efforts on various systems and this role will be involved in the adoption and ongoing support of these new systems. Within the next 6 months we will be launching a new ERP (Finance) system, Sage Intacct and a new HRIS system, UKG. This unique timing is an exciting opportunity to deeply understand how our systems are implemented to facilitate business practices and play a supportive role where appropriate. Key Responsibilities Pro-actively and professionally manage the CRM Jira Support queue, maintaining standard service level agreements and positive relationships with users of all technical levels. Provide ad-hoc and scheduled training sessions with accompanying materials to support new staff and new system functions. Provide back-up support for other systems and solutions, including Finance (currently Lawson, soon Sage Intacct), HRIS (currently Lawson, soon UKG), Venue Management (currently ArtsVision), SurveyMonkey/SM Apply, CRM (currently Tessitura), and Jira/Confluence/Asana. On-call responsibilities on a rotating basis (monthly, approximately). Work with CRM platform stakeholders in fundraising, marketing, sales, and education to fully understand their business practices, challenges, and goals for platform usage. Field and analyze requests for changes in use, configuration, or access of CRM, make recommendations, and implement new measures as needed. Understand capabilities of CRM system and map to needs. Join online user groups and forums to stay current on community best practices. Consider data hygiene and maintenance opportunities, provision users with data clean-up guidelines and materials, and set an excellent example as to how data should be maintained and refined within various systems. Collaborate with the larger IT Department to support backend system integrations, upgrades, maintenance, including vendor-provided service packs and patches, version upgrades, and required website improvements and testing. Follow IT Department processes for submitting Project Proposals, conducting Root Cause Analyses after outages, planning/running monthly sprints, and engaging in Change Management process. Other duties as assigned. Key Qualifications Familiarity with CRM and/or experience with a ticketing/fundraising platform such as Tessitura, Ticketmaster, SalesForce, Raiser’s Edge, etc. 1-2 years customer service (internal or external-facing) or equivalent experience, including verbal and written communication Experience with Microsoft Office tools, especially Excel Excellent communication skills, both written and verbal Personable, friendly, and patient Detail-oriented and thorough when capturing customer issues or challenges Curious and creative problem-solver Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite. Additional Information The noise level in the work environment is moderate, with shared office space (cubicles) and sometimes the noise of performers rehearsing can be heard around the building. Travel up to 5% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Revenue Accounting and Special Projects is responsible for recording and reconciling all areas of the Center’s contribution and grant revenue, endowment activity, box office sales and other earned revenues, auxiliary services, investments, fixed assets and debt. The individual will lead a team of accountants to record the revenues of the Kennedy Center (including affiliated/related entities) and other financial activity in accordance with Generally Accepted Accounting Principles (GAAP), Code of Federal Regulations (CFR), and other regulatory requirements as applicable to facilitate the organization’s internal and external reporting needs. The Director of Revenue Accounting and Special Projects will support the preparation of the organization’s audited financial statements; the schedule of expenditures of Federal Awards; Forms 990 and 990T; financial reports to the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. The individual will assist the Chief Financial Officer and Vice President, Accounting with the development of and conformity with corporate practices, policies and procedures in an effort to promote greater efficacy and transparency around the Center’s revenues. This position will oversee the work of up to five direct reports and coordinate with others on the Finance Team in fulfillment of this key accounting function. Additionally, the Director of Revenue Accounting and Special Projects will frequently collaborate and communicate with others outside the Finance Department. Key Responsibilities Oversee and manage the staff responsible for the Center’s contribution and box office accounting and reconciliation processes. Supervise the regular journal transfer from Tessitura of contribution and box office information into the Finance ERP. Ensure proper controls are in place and operating effectively to record these revenues in compliance with GAAP and to meet management’s internal and external reporting needs. Collect and organize documentation in support of the proper accounting for transactions. Resolve all erroneous entries, open items, and reconciliation issues with relevant staff from the Development department in a timely manner, preferably within 30 days. Review and post regular journal entries and supervise preparation of staff reconciliations as a part of the monthly closing procedures. Oversee the monthly accounting of endowment and board designated funds including additions, spend, and changes in the share of endowment investment asset market values. Support administration of the spending policy in keeping with the Investment Policy Statement and Board action. Effectively and efficiently account for the investments of the endowment with external servicer providers, fiduciaries, and/or endowment software. When required, review new endowment agreements for language, payment schedules, proposed restrictions, and feasibility issues. Track cash due to and from the endowment, and project changes in months ahead. Perform routine analysis, including calculations, budgets, and projections. Work with programmers to identify activities that meet restricted revenue purposes. Oversee federal and private grant accounting and reporting function staffed by the Senior Grants Accounting Manager who review charges against the grant for allowable and unallowable costs, track the Federal source for allowable costs, work with Programming and Development personnel during pre-Award, Award, Implementation, and Close out phases of the Grant Cycle, maintain the organization’s Grants Administration Architecture (SAM, G5, Grants.gov, etc.), and lead the institution’s annual Indirect Cost Recovery Rate negotiation process. Oversee compliance with the Center’s capitalization policy, maintenance of fixed asset and depreciation subsidiary ledgers, evaluation of repairs and maintenance expense, and support FP&A’s efforts to create and stand up a capital budget. Manage debt activity and amortization schedules, to include recording all related financial transactions and preparing financial reports. Ensure compliance with all debt related reporting requirements and covenants. Manage compliance with the Treasury Collateral Management and Monitoring regulations and reporting requirements. Lead the Revenues and Special Projects team with and contribute to the annual financial statement preparation and audit, the uniform guidance audit (compliance with Federal regulations), and preparation of the Center’s and its affiliates’ Forms 990 and 990T; financial reports to management, the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. Develop revenue recognition and capitalization policies and procedures and train staff on the above functions as needed. Determine the most optimal methods and procedures on new assignments and coordinate the work of senior accountants or staff accountants as directed by Finance leadership. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in accounting or finance, or an active CPA license is required. Experience: At least 10 years of private or 5 – 7 years of public not-for-profit accounting experience with 5 – 10 years of progressive experience with contributions, endowments, grant compliance, restricted net assets, and tax preparation required. Performing arts industry experience is a plus. Critical skills: Strong Excel and other Microsoft Office/Teams experience. Good written-oral communication and interpersonal skills; proficiency in use of general ledger applications. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $108,000 - $130,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Director of Revenue Accounting and Special Projects is responsible for recording and reconciling all areas of the Center’s contribution and grant revenue, endowment activity, box office sales and other earned revenues, auxiliary services, investments, fixed assets and debt. The individual will lead a team of accountants to record the revenues of the Kennedy Center (including affiliated/related entities) and other financial activity in accordance with Generally Accepted Accounting Principles (GAAP), Code of Federal Regulations (CFR), and other regulatory requirements as applicable to facilitate the organization’s internal and external reporting needs. The Director of Revenue Accounting and Special Projects will support the preparation of the organization’s audited financial statements; the schedule of expenditures of Federal Awards; Forms 990 and 990T; financial reports to the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. The individual will assist the Chief Financial Officer and Vice President, Accounting with the development of and conformity with corporate practices, policies and procedures in an effort to promote greater efficacy and transparency around the Center’s revenues. This position will oversee the work of up to five direct reports and coordinate with others on the Finance Team in fulfillment of this key accounting function. Additionally, the Director of Revenue Accounting and Special Projects will frequently collaborate and communicate with others outside the Finance Department. Key Responsibilities Oversee and manage the staff responsible for the Center’s contribution and box office accounting and reconciliation processes. Supervise the regular journal transfer from Tessitura of contribution and box office information into the Finance ERP. Ensure proper controls are in place and operating effectively to record these revenues in compliance with GAAP and to meet management’s internal and external reporting needs. Collect and organize documentation in support of the proper accounting for transactions. Resolve all erroneous entries, open items, and reconciliation issues with relevant staff from the Development department in a timely manner, preferably within 30 days. Review and post regular journal entries and supervise preparation of staff reconciliations as a part of the monthly closing procedures. Oversee the monthly accounting of endowment and board designated funds including additions, spend, and changes in the share of endowment investment asset market values. Support administration of the spending policy in keeping with the Investment Policy Statement and Board action. Effectively and efficiently account for the investments of the endowment with external servicer providers, fiduciaries, and/or endowment software. When required, review new endowment agreements for language, payment schedules, proposed restrictions, and feasibility issues. Track cash due to and from the endowment, and project changes in months ahead. Perform routine analysis, including calculations, budgets, and projections. Work with programmers to identify activities that meet restricted revenue purposes. Oversee federal and private grant accounting and reporting function staffed by the Senior Grants Accounting Manager who review charges against the grant for allowable and unallowable costs, track the Federal source for allowable costs, work with Programming and Development personnel during pre-Award, Award, Implementation, and Close out phases of the Grant Cycle, maintain the organization’s Grants Administration Architecture (SAM, G5, Grants.gov, etc.), and lead the institution’s annual Indirect Cost Recovery Rate negotiation process. Oversee compliance with the Center’s capitalization policy, maintenance of fixed asset and depreciation subsidiary ledgers, evaluation of repairs and maintenance expense, and support FP&A’s efforts to create and stand up a capital budget. Manage debt activity and amortization schedules, to include recording all related financial transactions and preparing financial reports. Ensure compliance with all debt related reporting requirements and covenants. Manage compliance with the Treasury Collateral Management and Monitoring regulations and reporting requirements. Lead the Revenues and Special Projects team with and contribute to the annual financial statement preparation and audit, the uniform guidance audit (compliance with Federal regulations), and preparation of the Center’s and its affiliates’ Forms 990 and 990T; financial reports to management, the Board of Trustees, donors or grantors; and periodic ad hoc reporting, research, and analysis for internal and external stakeholders. Develop revenue recognition and capitalization policies and procedures and train staff on the above functions as needed. Determine the most optimal methods and procedures on new assignments and coordinate the work of senior accountants or staff accountants as directed by Finance leadership. Other duties as assigned. Key Qualifications Education: Bachelor’s degree in accounting or finance, or an active CPA license is required. Experience: At least 10 years of private or 5 – 7 years of public not-for-profit accounting experience with 5 – 10 years of progressive experience with contributions, endowments, grant compliance, restricted net assets, and tax preparation required. Performing arts industry experience is a plus. Critical skills: Strong Excel and other Microsoft Office/Teams experience. Good written-oral communication and interpersonal skills; proficiency in use of general ledger applications. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
The Kennedy Center continuously accepts new applications for part-time positions on our Ticket Sales team. Applicants will be considered as new positions/shifts become available. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Job Description Pay: $24.42/hour as determined by the CBA Instant Charge Flex Operators provide friendly, positive, efficient customer service to patrons calling for ticket sales and performance information. Operators must have the ability to multi-task, use multiple computer softwares, have great speed of service, patience in working with the public, and have excellent interpersonal skills. We are looking for candidates who work well in a team environment, but can also be independent. Flex Operators must have availability to work part time hours on weekdays, weekends, and holidays. Key Responsibilities The position will handle phone customer sales transactions; Sourcing and distributing general information on all events held at the Kennedy Center; Managing large amounts of inbound calls in a timely manner; Sourcing new sales and upsales through inbound calls; Assisting patrons with Accessible ticket requests and discount ticket programs. Operators must communicate effectively and efficiently with customers and colleagues, and must maintain a patient, professional, and helpful demeanor at all times. Enter and maintain patron data records in the CRM system (Tessitura); assist patrons with account information as needed. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications High school degree, general education degree or equivalent experience One or more years of experience in sales and/or customer service Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues Exceptional phone contact handling skills and active listening Excellent verbal and written communication skills Ability to multi-task, prioritize, manage time effectively and be able to maintain a positive demeanor under pressure Problem analysis and resolution; proven accuracy and attention to detail Adaptability Interest in and knowledge of the performing arts Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
Part-Time
The Kennedy Center continuously accepts new applications for part-time positions on our Ticket Sales team. Applicants will be considered as new positions/shifts become available. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Job Description Pay: $24.42/hour as determined by the CBA Instant Charge Flex Operators provide friendly, positive, efficient customer service to patrons calling for ticket sales and performance information. Operators must have the ability to multi-task, use multiple computer softwares, have great speed of service, patience in working with the public, and have excellent interpersonal skills. We are looking for candidates who work well in a team environment, but can also be independent. Flex Operators must have availability to work part time hours on weekdays, weekends, and holidays. Key Responsibilities The position will handle phone customer sales transactions; Sourcing and distributing general information on all events held at the Kennedy Center; Managing large amounts of inbound calls in a timely manner; Sourcing new sales and upsales through inbound calls; Assisting patrons with Accessible ticket requests and discount ticket programs. Operators must communicate effectively and efficiently with customers and colleagues, and must maintain a patient, professional, and helpful demeanor at all times. Enter and maintain patron data records in the CRM system (Tessitura); assist patrons with account information as needed. Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner; Adheres to all employer policies and procedures. Other duties as assigned. Key Qualifications High school degree, general education degree or equivalent experience One or more years of experience in sales and/or customer service Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues Exceptional phone contact handling skills and active listening Excellent verbal and written communication skills Ability to multi-task, prioritize, manage time effectively and be able to maintain a positive demeanor under pressure Problem analysis and resolution; proven accuracy and attention to detail Adaptability Interest in and knowledge of the performing arts Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $250,000 - $325,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The CIO will lead the development of the Kennedy Center’s strategic technology direction, foster collaboration and community amongst KC’s IT team and oversee the people and services of the KC’s central Information Technology. The CIO will be a thought partner, collaborator, and source of innovative ideas to position technology in support of IT systems across KC locations. He/she/they will provide strong leadership, leverage expertise to help create world-class, strategic, scalable, and sustainable information technology capabilities of value to staff, visiting workers and performers and guests. Services provided include campus-wide networking and support for secure remote access, hosting for the Center’s public-facing website, intranet and self-hosted applications supporting sales and ticketing operations, donor management (Tessitura), financial and human resources management (Lawson), procurement, and parking operations. The Kennedy Center runs redundant, on-premise data centers, as well as hosted application servers in AWS. These environments are predominantly Microsoft based running Windows Servers and PCs, SQL Server databases and .net custom applications running on IIS. The Center also supports a custom Amazon Redshift Data Warehouse that is positioned for machine learning and offers real-time analytics and dashboards. Key Responsibilities Design, implement, and manage technology initiatives, maintain existing applications, and develop new technical solutions to identify opportunities for the company to gain a competitive advantage Own and be the technical executive sponsor of Kennedy Center’s ongoing digital transformation efforts that include migration of legacy and proprietary systems to SaaS-based platforms including UKG and Sage Intacct Ensure that adequate and appropriate measures are in place to protect the privacy and security of Kennedy Center assets Implement an AI strategy Create a technology roadmap that supports long-term, organizations-wide priorities ensuring the infrastructure is built to be scalable, flexible, and sustainable Develop and maintain a collaborative and productive relationship with all stakeholders to enable thorough understanding of their business models, needs, challenges and future strategies and partner with them to explore and provide technology solutions that optimize their business or artistic results. Keep abreast of developing technology and advise stakeholders as to features, advantages and costs Understand current technology trends and be able to identify any risk to the business for communication to the senior leadership team Lead the development and implementation for best practices and standards in process, design, architecture, and operations of all aspects of service-oriented information technology delivery Identify problems, determine accuracy and relevance of information of information, use sound judgement to generate and evaluate alternatives and make recommendations Recruit/Retain, develop and manage a competent team of technology staff capable of maintaining and supporting current technology and delivering new solutions as needed. Ensure appropriate standards of performance for systems and staff are set, measured and achieved. In collaboration with stakeholders, prepare and communicate long-term and short-term IT plans to optimize the use of technology by the organization. Prepares and manages capital and operating budgets. Track and measure performance against goals (both solutions and staff) Other duties as assigned. Key Qualifications 15 years’ experience working in a technical field such as systems engineering, network engineering, software development, IT management. At least 5 years leading a significant IT function, providing and supporting computing services, tools and systems, managing budget, planning and staff Demonstrated ability to manage complex enterprise-wide technical transformation projects Demonstrated ability to analyze system needs, generate and assess options and facilitate the choosing of the best fit solutions. Demonstrated ability to undertake implementation of 3rd party systems, 3rd party customized systems, SaaS solutions and in house developed systems. Knowledge of and comfort with the principles of ITIL, SDLC Knowledge of and comfort with the core elements of data center management and optimization including virtualization, business continuity/disaster recovery planning, IaaS Experience overseeing a helpdesk function Experience overseeing compliance with PCI and other data privacy standards Excellent verbal and written communication, collaboration and people management skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information Travel up to 15% may be required.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $250,000 - $325,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The CIO will lead the development of the Kennedy Center’s strategic technology direction, foster collaboration and community amongst KC’s IT team and oversee the people and services of the KC’s central Information Technology. The CIO will be a thought partner, collaborator, and source of innovative ideas to position technology in support of IT systems across KC locations. He/she/they will provide strong leadership, leverage expertise to help create world-class, strategic, scalable, and sustainable information technology capabilities of value to staff, visiting workers and performers and guests. Services provided include campus-wide networking and support for secure remote access, hosting for the Center’s public-facing website, intranet and self-hosted applications supporting sales and ticketing operations, donor management (Tessitura), financial and human resources management (Lawson), procurement, and parking operations. The Kennedy Center runs redundant, on-premise data centers, as well as hosted application servers in AWS. These environments are predominantly Microsoft based running Windows Servers and PCs, SQL Server databases and .net custom applications running on IIS. The Center also supports a custom Amazon Redshift Data Warehouse that is positioned for machine learning and offers real-time analytics and dashboards. Key Responsibilities Design, implement, and manage technology initiatives, maintain existing applications, and develop new technical solutions to identify opportunities for the company to gain a competitive advantage Own and be the technical executive sponsor of Kennedy Center’s ongoing digital transformation efforts that include migration of legacy and proprietary systems to SaaS-based platforms including UKG and Sage Intacct Ensure that adequate and appropriate measures are in place to protect the privacy and security of Kennedy Center assets Implement an AI strategy Create a technology roadmap that supports long-term, organizations-wide priorities ensuring the infrastructure is built to be scalable, flexible, and sustainable Develop and maintain a collaborative and productive relationship with all stakeholders to enable thorough understanding of their business models, needs, challenges and future strategies and partner with them to explore and provide technology solutions that optimize their business or artistic results. Keep abreast of developing technology and advise stakeholders as to features, advantages and costs Understand current technology trends and be able to identify any risk to the business for communication to the senior leadership team Lead the development and implementation for best practices and standards in process, design, architecture, and operations of all aspects of service-oriented information technology delivery Identify problems, determine accuracy and relevance of information of information, use sound judgement to generate and evaluate alternatives and make recommendations Recruit/Retain, develop and manage a competent team of technology staff capable of maintaining and supporting current technology and delivering new solutions as needed. Ensure appropriate standards of performance for systems and staff are set, measured and achieved. In collaboration with stakeholders, prepare and communicate long-term and short-term IT plans to optimize the use of technology by the organization. Prepares and manages capital and operating budgets. Track and measure performance against goals (both solutions and staff) Other duties as assigned. Key Qualifications 15 years’ experience working in a technical field such as systems engineering, network engineering, software development, IT management. At least 5 years leading a significant IT function, providing and supporting computing services, tools and systems, managing budget, planning and staff Demonstrated ability to manage complex enterprise-wide technical transformation projects Demonstrated ability to analyze system needs, generate and assess options and facilitate the choosing of the best fit solutions. Demonstrated ability to undertake implementation of 3rd party systems, 3rd party customized systems, SaaS solutions and in house developed systems. Knowledge of and comfort with the principles of ITIL, SDLC Knowledge of and comfort with the core elements of data center management and optimization including virtualization, business continuity/disaster recovery planning, IaaS Experience overseeing a helpdesk function Experience overseeing compliance with PCI and other data privacy standards Excellent verbal and written communication, collaboration and people management skills Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information Travel up to 15% may be required.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Job Description This is a Union position and pay will be determined by the CBA. The current hourly pay rate for this position is set at $36.77. The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office. Key Responsibilities Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Stay informed of current information pertaining to all Kennedy Center events. Take direction from venue treasurers and perform tasks as assigned. Key Qualifications Ticket sales experience and knowledge of ticketing systems. Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts. Candidate must be local or willing to relocate to the DMV area. Candidate must be willing to work onsite.
Full-time
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Job Description This is a Union position and pay will be determined by the CBA. The current hourly pay rate for this position is set at $36.77. The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office. Key Responsibilities Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Stay informed of current information pertaining to all Kennedy Center events. Take direction from venue treasurers and perform tasks as assigned. Key Qualifications Ticket sales experience and knowledge of ticketing systems. Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts. Candidate must be local or willing to relocate to the DMV area. Candidate must be willing to work onsite.
The John F. Kennedy Center for Performing Arts
Washington, DC 20566, USA
The Kennedy Center continuously accepts new applications for the Box Office 3rd Assistant Treasurer (Part-Time) position. Applicants will be contacted as new positions/shifts become available. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Job Description Pay: $33.33/hour as determined by the CBA The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office. Duties and Responsibilities: Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Take direction from venue treasurers and perform tasks as assigned. Stay informed of current information pertaining to all Kennedy Center events. Education/Experience Ticket sales experience and knowledge of ticketing systems. Minimum Skills and/or Knowledge Required Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.
Part-Time
The Kennedy Center continuously accepts new applications for the Box Office 3rd Assistant Treasurer (Part-Time) position. Applicants will be contacted as new positions/shifts become available. About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As America's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across the United States and around the world, connecting the greatest living artists with audiences of every stripe, no matter their background. We welcome all Americans and creators and visitors from across the globe to discover, experience, learn about, be inspired by, and engage with the arts. Job Description Pay: $33.33/hour as determined by the CBA The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office. Duties and Responsibilities: Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Take direction from venue treasurers and perform tasks as assigned. Stay informed of current information pertaining to all Kennedy Center events. Education/Experience Ticket sales experience and knowledge of ticketing systems. Minimum Skills and/or Knowledge Required Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description We are seeking a proactive and detail-oriented Marketing Operations Coordinator to play a pivotal role in ensuring the efficient and effective operations of our Marketing team. In this position, you will provide essential marketing and administrative support to the marketing team reporting to the Senior Vice President of Marketing. Your responsibilities will include refining and managing team processes and workflows, coordinating marketing communications, supporting media buying and serving as the primary administrative contact for the team. This role is ideal for someone who thrives in a dynamic environment and is passionate about optimizing operational efficiency within a marketing context. Join us in driving excellence and innovation in our marketing operations! Key Responsibilities Marketing Operations Provide assistance to the Senior Vice President of Marketing, through both written and verbal communication. Collaborate with the media, advertising, social media and strategy teams to support project routing and tracking using Asana and Robo head. Support the team in providing marketing communications content and file management and project management inclusive of social media. Coordinate Marketing Department meetings and communications including scheduling, logistics and creating and sending the agenda and presentation documents. Support the team with coordinating special events for marketing partners, patrons, and affinity groups. Build and manage accuracy of affinity and partner organizations email database and communication lists. Administrative Duties Ensure purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner. Lead Marketing team-wide office supply orders and material purchases. Manage calendar requests and assist in the scheduling of meetings with internal and external constituents. Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. Minimum 2-3 years marketing, project management, administrative or related experience required. Experience in managing social media and marketing communications projects is preferred. Working knowledge of the performing arts or marketing departments is preferred. Superior organizational, written, and verbal communication and interpersonal skills. Knowledge of and experience with office administrative processes, marketing databases. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel. A clear understanding of the Kennedy Center mission, and an understanding of the ways in which a fundraising operation works within a large and complex institution. Experience with Tessitura is ideal. Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, innovation, and teamwork. Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights and weekends) can be expected from time to time. The noise level in the work environment will vary, however attendance at major events and performances may be required. In those conditions, the noise level is very loud. Lighting conditions on the offices vary and modification of the in office lighting may not be possible.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description We are seeking a proactive and detail-oriented Marketing Operations Coordinator to play a pivotal role in ensuring the efficient and effective operations of our Marketing team. In this position, you will provide essential marketing and administrative support to the marketing team reporting to the Senior Vice President of Marketing. Your responsibilities will include refining and managing team processes and workflows, coordinating marketing communications, supporting media buying and serving as the primary administrative contact for the team. This role is ideal for someone who thrives in a dynamic environment and is passionate about optimizing operational efficiency within a marketing context. Join us in driving excellence and innovation in our marketing operations! Key Responsibilities Marketing Operations Provide assistance to the Senior Vice President of Marketing, through both written and verbal communication. Collaborate with the media, advertising, social media and strategy teams to support project routing and tracking using Asana and Robo head. Support the team in providing marketing communications content and file management and project management inclusive of social media. Coordinate Marketing Department meetings and communications including scheduling, logistics and creating and sending the agenda and presentation documents. Support the team with coordinating special events for marketing partners, patrons, and affinity groups. Build and manage accuracy of affinity and partner organizations email database and communication lists. Administrative Duties Ensure purchase orders, requisitions, and reimbursements for Marketing are completed in a timely manner. Lead Marketing team-wide office supply orders and material purchases. Manage calendar requests and assist in the scheduling of meetings with internal and external constituents. Other duties as assigned. Key Qualifications Bachelor’s degree or applicable professional experience. Minimum 2-3 years marketing, project management, administrative or related experience required. Experience in managing social media and marketing communications projects is preferred. Working knowledge of the performing arts or marketing departments is preferred. Superior organizational, written, and verbal communication and interpersonal skills. Knowledge of and experience with office administrative processes, marketing databases. A professional and cordial demeanor, tact, and diplomacy are imperative as the incumbent is regularly in contact with people at all levels of society and business including Kennedy Center leadership, high level volunteers, major donors and prospects, and other Center personnel. A clear understanding of the Kennedy Center mission, and an understanding of the ways in which a fundraising operation works within a large and complex institution. Experience with Tessitura is ideal. Additional Information Large, vibrant, fast-paced office that values initiative, efficiency, innovation, and teamwork. Office culture encourages professional growth through internal promotion whenever possible. Working outside of normal business hours (nights and weekends) can be expected from time to time. The noise level in the work environment will vary, however attendance at major events and performances may be required. In those conditions, the noise level is very loud. Lighting conditions on the offices vary and modification of the in office lighting may not be possible.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $250,000 - $325,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The CIO will lead the development of the Kennedy Center’s strategic technology direction, foster collaboration and community amongst KC’s IT team and oversee the people and services of the KC’s central Information Technology. The CIO will be a thought partner, collaborator, and source of innovative ideas to position technology in support of IT systems across KC locations. He/she/they will provide strong leadership, leverage expertise to help create world-class, strategic, scalable, and sustainable information technology capabilities of value to staff, visiting workers and performers and guests. Services provided include campus-wide networking and support for secure remote access, hosting for the Center’s public-facing website, intranet and self-hosted applications supporting sales and ticketing operations, donor management (Tessitura), financial and human resources management (Lawson), procurement, and parking operations. The Kennedy Center runs redundant, on-premise data centers, as well as hosted application servers in AWS. These environments are predominantly Microsoft based running Windows Servers and PCs, SQL Server databases and .net custom applications running on IIS. The Center also supports a custom Amazon Redshift Data Warehouse that is positioned for machine learning and offers real-time analytics and dashboards. Key Responsibilities Design, implement, and manage technology initiatives, maintain existing applications, and develop new technical solutions to identify opportunities for the company to gain a competitive advantage Own and be the technical executive sponsor of Kennedy Center’s ongoing digital transformation efforts that include migration of legacy and proprietary systems to SaaS-based platforms including UKG and Sage Intacct Ensure that adequate and appropriate measures are in place to protect the privacy and security of Kennedy Center assets Implement an AI strategy Create a technology roadmap that supports long-term, organizations-wide priorities ensuring the infrastructure is built to be scalable, flexible, and sustainable Develop and maintain a collaborative and productive relationship with all stakeholders to enable thorough understanding of their business models, needs, challenges and future strategies and partner with them to explore and provide technology solutions that optimize their business or artistic results. Keep abreast of developing technology and advise stakeholders as to features, advantages and costs Understand current technology trends and be able to identify any risk to the business for communication to the senior leadership team Lead the development and implementation for best practices and standards in process, design, architecture, and operations of all aspects of service-oriented information technology delivery Identify problems, determine accuracy and relevance of information of information, use sound judgement to generate and evaluate alternatives and make recommendations Recruit/Retain, develop and manage a competent team of technology staff capable of maintaining and supporting current technology and delivering new solutions as needed. Ensure appropriate standards of performance for systems and staff are set, measured and achieved. In collaboration with stakeholders, prepare and communicate long-term and short-term IT plans to optimize the use of technology by the organization. Prepares and manages capital and operating budgets. Track and measure performance against goals (both solutions and staff) Other duties as assigned. Key Qualifications 15 years’ experience working in a technical field such as systems engineering, network engineering, software development, IT management. At least 5 years leading a significant IT function, providing and supporting computing services, tools and systems, managing budget, planning and staff Demonstrated ability to manage complex enterprise-wide technical transformation projects Demonstrated ability to analyze system needs, generate and assess options and facilitate the choosing of the best fit solutions. Demonstrated ability to undertake implementation of 3rd party systems, 3rd party customized systems, SaaS solutions and in house developed systems. Knowledge of and comfort with the principles of ITIL, SDLC Knowledge of and comfort with the core elements of data center management and optimization including virtualization, business continuity/disaster recovery planning, IaaS Experience overseeing a helpdesk function Experience overseeing compliance with PCI and other data privacy standards Excellent verbal and written communication, collaboration and people management skills Additional Information Travel up to 15% may be required.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $250,000 - $325,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The CIO will lead the development of the Kennedy Center’s strategic technology direction, foster collaboration and community amongst KC’s IT team and oversee the people and services of the KC’s central Information Technology. The CIO will be a thought partner, collaborator, and source of innovative ideas to position technology in support of IT systems across KC locations. He/she/they will provide strong leadership, leverage expertise to help create world-class, strategic, scalable, and sustainable information technology capabilities of value to staff, visiting workers and performers and guests. Services provided include campus-wide networking and support for secure remote access, hosting for the Center’s public-facing website, intranet and self-hosted applications supporting sales and ticketing operations, donor management (Tessitura), financial and human resources management (Lawson), procurement, and parking operations. The Kennedy Center runs redundant, on-premise data centers, as well as hosted application servers in AWS. These environments are predominantly Microsoft based running Windows Servers and PCs, SQL Server databases and .net custom applications running on IIS. The Center also supports a custom Amazon Redshift Data Warehouse that is positioned for machine learning and offers real-time analytics and dashboards. Key Responsibilities Design, implement, and manage technology initiatives, maintain existing applications, and develop new technical solutions to identify opportunities for the company to gain a competitive advantage Own and be the technical executive sponsor of Kennedy Center’s ongoing digital transformation efforts that include migration of legacy and proprietary systems to SaaS-based platforms including UKG and Sage Intacct Ensure that adequate and appropriate measures are in place to protect the privacy and security of Kennedy Center assets Implement an AI strategy Create a technology roadmap that supports long-term, organizations-wide priorities ensuring the infrastructure is built to be scalable, flexible, and sustainable Develop and maintain a collaborative and productive relationship with all stakeholders to enable thorough understanding of their business models, needs, challenges and future strategies and partner with them to explore and provide technology solutions that optimize their business or artistic results. Keep abreast of developing technology and advise stakeholders as to features, advantages and costs Understand current technology trends and be able to identify any risk to the business for communication to the senior leadership team Lead the development and implementation for best practices and standards in process, design, architecture, and operations of all aspects of service-oriented information technology delivery Identify problems, determine accuracy and relevance of information of information, use sound judgement to generate and evaluate alternatives and make recommendations Recruit/Retain, develop and manage a competent team of technology staff capable of maintaining and supporting current technology and delivering new solutions as needed. Ensure appropriate standards of performance for systems and staff are set, measured and achieved. In collaboration with stakeholders, prepare and communicate long-term and short-term IT plans to optimize the use of technology by the organization. Prepares and manages capital and operating budgets. Track and measure performance against goals (both solutions and staff) Other duties as assigned. Key Qualifications 15 years’ experience working in a technical field such as systems engineering, network engineering, software development, IT management. At least 5 years leading a significant IT function, providing and supporting computing services, tools and systems, managing budget, planning and staff Demonstrated ability to manage complex enterprise-wide technical transformation projects Demonstrated ability to analyze system needs, generate and assess options and facilitate the choosing of the best fit solutions. Demonstrated ability to undertake implementation of 3rd party systems, 3rd party customized systems, SaaS solutions and in house developed systems. Knowledge of and comfort with the principles of ITIL, SDLC Knowledge of and comfort with the core elements of data center management and optimization including virtualization, business continuity/disaster recovery planning, IaaS Experience overseeing a helpdesk function Experience overseeing compliance with PCI and other data privacy standards Excellent verbal and written communication, collaboration and people management skills Additional Information Travel up to 15% may be required.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Job Description This is a Union position and pay will be determined by the CBA. The current hourly pay rate for this position is set at $36.77. The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office. Key Responsibilities Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Stay informed of current information pertaining to all Kennedy Center events. Take direction from venue treasurers and perform tasks as assigned. Key Qualifications Ticket sales experience and knowledge of ticketing systems. Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts. Candidate must be local or willing to relocate to the DMV area.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Job Description This is a Union position and pay will be determined by the CBA. The current hourly pay rate for this position is set at $36.77. The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office. Key Responsibilities Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session. Stay informed of current information pertaining to all Kennedy Center events. Take direction from venue treasurers and perform tasks as assigned. Key Qualifications Ticket sales experience and knowledge of ticketing systems. Proven strong customer service orientation as well as a professional demeanor when dealing with the public and with colleagues. Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail. Interest in and knowledge of the performing arts. Candidate must be local or willing to relocate to the DMV area.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $85,000 - $90,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Advertising Design will lead a team of designers in creating designs and providing graphic services for materials developed in the Advertising Department, including print and digital advertising, direct mail, social media, collateral, institutional publications, and other materials as required by the Kennedy Center. Key Responsibilities Overseeing all design generated by the department to ensure high quality work. Supervise Assistant Manager Advertising Design, Senior Graphic Artists, and Graphic Artist. Taking the lead on large-scale projects such as CENTER magazine. Creating designs on computer for ads, direct mail, digital marketing, social media, signage, collateral, and other materials as assigned. Specifying printing instructions, reviewing bluelines and other printer’s proofs. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent education in graphic/commercial art and must have at least six years related professional experience including supervisory experience. Proficiency in desktop publishing software (Adobe Creative Suite--PhotoShop, Illustrator, InDesign) in a PC environment. Proficient in layout and design and computer-generated artwork production and have a working knowledge of four-color printing process. Must provide a portfolio that demonstrates ability and experience. Ability to handle multiple assignments under the pressure of tight deadlines; be detail-oriented and organized; able to follow creative direction; and conscientious about following purchasing and routing procedures and taking instructions for edits and changes.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $85,000 - $90,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description The Manager, Advertising Design will lead a team of designers in creating designs and providing graphic services for materials developed in the Advertising Department, including print and digital advertising, direct mail, social media, collateral, institutional publications, and other materials as required by the Kennedy Center. Key Responsibilities Overseeing all design generated by the department to ensure high quality work. Supervise Assistant Manager Advertising Design, Senior Graphic Artists, and Graphic Artist. Taking the lead on large-scale projects such as CENTER magazine. Creating designs on computer for ads, direct mail, digital marketing, social media, signage, collateral, and other materials as assigned. Specifying printing instructions, reviewing bluelines and other printer’s proofs. Other duties as assigned. Key Qualifications Bachelor’s degree or equivalent education in graphic/commercial art and must have at least six years related professional experience including supervisory experience. Proficiency in desktop publishing software (Adobe Creative Suite--PhotoShop, Illustrator, InDesign) in a PC environment. Proficient in layout and design and computer-generated artwork production and have a working knowledge of four-color printing process. Must provide a portfolio that demonstrates ability and experience. Ability to handle multiple assignments under the pressure of tight deadlines; be detail-oriented and organized; able to follow creative direction; and conscientious about following purchasing and routing procedures and taking instructions for edits and changes.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Events Assistant Manager (Campus Rentals Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized. The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets. Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention. Confirm all details pre-event and communicate with internal departments requesting event support. Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team. Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of Monday.com or other venue calendar software preferred. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a total rewards package to all full-time employees to include: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video! Pay Details The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $52,000 - $65,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate’s skills, expertise, and experience as it relates to the position qualifications and responsibilities. Job Description This position is responsible for supporting the Campus Rentals team, along with approval duties within the ArtsVision scheduling software for all internal and external use of theatrical and non-theatrical venues both indoors and outdoors across the entire Kennedy Center campus. Serves as the primary logistician and manager of events within the Center and REACH consisting of ticketed components both for either private or public, with consideration of all patron, artist and staff needs. The Events Assistant Manager (Campus Rentals Assistant Manager) represents the Kennedy Center to all clients who want to use any venue for a contracted rental program; answering rental inquiries, creating license agreements, and ensuring the client’s program occurs in an organized manner with a focus on customer service, according to Center policies. This position closely coordinates with the entire Campus Rentals, Production, and Facilities teams (Operations Department) to ensure that all spaces are fully and capably utilized. The Assistant Manager will support the Director of Campus Planning and Rentals, with reporting of budgets. Oversee the Campus Rentals inquiry inbox for distribution of email inquiries to the assigned Campus Rentals employees, under the advisement of the Campus Rentals team. The Assistant Manager will input rental inquiry details into Customer Relationship Management (CRM) Software and maintain entries throughout the entire rental process. Key Responsibilities Coordinates licensing and production aspects for all rental events, provides cost estimates, creates license agreements, processes deposits, advances the program, and presents the settlement to the client, with high attention to customer service and client retention. Confirm all details pre-event and communicate with internal departments requesting event support. Finalize the post-event billing and collection of outstanding balances as needed, and overall client relations. Oversee inquiry email inbox, assessing calendar availability to align with client space needs. Respond to contracted rental clients and tour prospective clients in the Manager’s absence. Be available for rentals as required. Ensure effective management of all details related to the rental. Administrative organization and maintenance of the CRM Software, in collaboration with the entire Campus Rentals team. Maintains and coordinates all schedules through ArtsVision and serves as the master user and approver for calendar internal and external inquiries. Ensures that all data entered into ArtsVision is maintained in a consistent and organized manner. Seeks and coordinates additional opportunities for the use and rental of the Kennedy Center spaces. Other duties as assigned. Key Qualifications A Bachelor’s Degree and two to five years’ experience in theater, events, or production management required. Proficiency in the calendar software ArtsVision highly preferred, with demonstrated knowledge of venue management and related calendar software required. Intermediate to advanced skills in Microsoft Office Suite. Knowledge of Monday.com or other venue calendar software preferred. Sound business judgment in matters of contractual obligations, artist hospitality, event billing settlements, and front of house and back of house operations. The ability to work under deadlines and have the flexibility to multi-task a wide-range of projects. Excellent communication and intermediary skills are necessary to work effectively with a diverse group of constituencies. This includes effective problem solving and logistics driven decisions for the best outcome for the client. Candidate must be local or willing to relocate to the DMV area. Relocation assistance is not provided. Additional Information This is a very busy, fast-paced environment which requires flexibility in adjusting to changing priorities and demands. Safety, guest service and teamwork are the primary values in this division. The noise level in the work environment is normal, with occasional loud noise when backstage in a theater or during social event programs. Some extended hours including nights and weekends.
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay rate for this position is $17.50 per hour. This is the targeted pay rate for this role at the time of posting. This pay rate may be modified in the future. Job Description Must have flexibility to work evenings and weekends. The Stagedoor Attendant is responsible for a positive first impression of The John F. Kennedy Center for the Performing Arts. The Stagedoor Attendant acts as an information conduit and is expected to offer the highest level of customer service possible to visiting artists, artist management, guests, and any other member of the public or administration they may encounter. Key Responsibilities Provide coverage of the Stagedoor Office, politely and firmly monitoring and controlling the flow of authorized traffic into the backstage area including distribution of guest artist passes (as necessary), contacting appropriate persons to meet and assist guest artists, and general information distribution. Assist in providing a professional level of hospitality to visiting artists, production staff, internal staff, and other company members. This includes providing light housekeeping and maintaining beverage stations. As required, distribute, collect and maintain an accounting of Stagedoor keys; and lock and unlock doors in the Dressing Room area as necessary at the beginning of shift and/or at the end of shift when the theater is vacated. Assist in ensuring compliance to all Kennedy Center COVID-19 protocols including but not limited to masking compliance, monitoring and limiting backstage capacity, symptom screening and sanitization. Check Kennedy Center e-mail and voicemail to be completely acquainted of backstage guest artists lists, schedule information, and general Kennedy Center announcements. Pre and Post-performance, assist with deliveries, VIP events, signings, and backstage company guests. Report to Facilities, Housekeeping, and Theater Manager any immediate needs in regards to HV/AC, lightbulbs, restroom/dressing room cleanliness, COVID-19 protocols and safety concerns. Other duties as assigned. Key Qualifications GED is required 2 or more years of working in an arts organization or building management is preferred Must be able to foster and maintain good relations ships with co-workers, and communicate effectively with visiting artists/company members and other Kennedy Center employees Possess an ability to think clearly and when necessary make independent decisions that are in line with Kennedy Center policy Must be able to identify safety issues and be able to report them immediately to the Theater Manager and or Facilities
Part Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Pay Details The Kennedy Center strives to design equitable compensation programs. The projected pay rate for this position is $17.50 per hour. This is the targeted pay rate for this role at the time of posting. This pay rate may be modified in the future. Job Description Must have flexibility to work evenings and weekends. The Stagedoor Attendant is responsible for a positive first impression of The John F. Kennedy Center for the Performing Arts. The Stagedoor Attendant acts as an information conduit and is expected to offer the highest level of customer service possible to visiting artists, artist management, guests, and any other member of the public or administration they may encounter. Key Responsibilities Provide coverage of the Stagedoor Office, politely and firmly monitoring and controlling the flow of authorized traffic into the backstage area including distribution of guest artist passes (as necessary), contacting appropriate persons to meet and assist guest artists, and general information distribution. Assist in providing a professional level of hospitality to visiting artists, production staff, internal staff, and other company members. This includes providing light housekeeping and maintaining beverage stations. As required, distribute, collect and maintain an accounting of Stagedoor keys; and lock and unlock doors in the Dressing Room area as necessary at the beginning of shift and/or at the end of shift when the theater is vacated. Assist in ensuring compliance to all Kennedy Center COVID-19 protocols including but not limited to masking compliance, monitoring and limiting backstage capacity, symptom screening and sanitization. Check Kennedy Center e-mail and voicemail to be completely acquainted of backstage guest artists lists, schedule information, and general Kennedy Center announcements. Pre and Post-performance, assist with deliveries, VIP events, signings, and backstage company guests. Report to Facilities, Housekeeping, and Theater Manager any immediate needs in regards to HV/AC, lightbulbs, restroom/dressing room cleanliness, COVID-19 protocols and safety concerns. Other duties as assigned. Key Qualifications GED is required 2 or more years of working in an arts organization or building management is preferred Must be able to foster and maintain good relations ships with co-workers, and communicate effectively with visiting artists/company members and other Kennedy Center employees Possess an ability to think clearly and when necessary make independent decisions that are in line with Kennedy Center policy Must be able to identify safety issues and be able to report them immediately to the Theater Manager and or Facilities
