Idaho State University

Client Care Manager, Counseling and Testing (5513) Pocatello - Main Institution Information Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community! Job Description The Client Care Manager serves a vital role in meeting with and support students in their efforts to seek mental health resources. This position is critical to helping students remove obstacles to their education and helping them achieve their goals in transformative ways. They provide case management; clinical, and prevention services provided by our center; and demonstrate a commitment to promoting and enhancing an inclusive environment for all students. The Care Manager will provide a range of clinical, outreach, consultative, and programming services. Key responsibilities include: • Provision of mental health services in individual and group formats. • Provide crisis intervention and triage to students requesting mental health services at CATS as well as with ISU departments in the wake of an emergency situation • Assist in continuity of care for students evaluated and/or admitted to emergency facilities and/or regional psychiatric hospitals; Facilitate scheduling of clients discharged from hospitals, when appropriate • Collaborate/consult with ISU offices, committees, and staff as needed, e.g. Disability Services, Housing, Student Affairs staff, and other campus resources • Assist students in the off-campus treatment referral process with guidance on issues such as insurance, transportation, selecting a therapist, and knowing what to expect from initial meetings; Advocate for students as appropriate in helping them access services; Assist in analyzing student insurance benefits, financial resources, and support systems as related to their ability to access community resources • Active engagement in our prevention efforts including organizing and conducting prevention presentations Minimum Qualifications • Master's degree in social work, counseling, or related field. Eligibility for licensure as a clinical social worker (LCSW) or LPC/LCPC in the State of Idaho or related field within two years of start of employment. • Strong clinical skills with adults • Clinical case management experience • Strong organizational skills • Ability to relate collegially and collaboratively with others • Demonstrated interest, skills, and experience in providing culturally competent clinical services to a diverse (ethnicity, sexual orientation, gender, religion, etc.) client population • Strong oral and written communication skills Preferred Qualifications • Experience in a college or university counseling center or equivalent experience on a university campus • Experience in presenting on mental health topics to diverse audiences • Experience in providing crisis triage services Additional Information You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received prior to July 9, 2023. Salary will be commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight. Posting Number: req1968 Type: Working 10 months per year Position: Non-classified Staff Division: Counseling and Testing Center The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations. To apply, visit https://apptrkr.com/4281844

Assistant Vice President for Student Affairs and Dean of Students Pocatello - Main Institution Information Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community! Job Description The Assistant Vice President and Dean of Students plays a key role in nurturing a culture of student-first services at Idaho State University. This person is responsible for fostering a commitment to student success by actively developing, implementing, and maintaining programs and services that enrich student learning, build and maintain a strong sense of community, and support the social and personal development of students at Idaho State University. Serving as a primary advocate for student success and leading efforts to respond to student issues, the Dean of Students manages the division's response to critical incidents; administers the Student Conduct Code; supervises and oversees units and departments dedicated to student support and advocacy, including Veteran Student Services and Student Leadership and Engagement; serves as liaison to campus and community organizations related to student issues; and works closely and in conjunction with the Director of Equity and Inclusion to ensure student organizations and initiatives are equitable and inclusive. This person is an integral member of the Student Affairs Leadership Team. Key responsibilities include: • Serves as a member of the Student Affairs Leadership Team • Provides direction and supervision of the units and directors within the Dean of Students Office, including supervision of the Associate Dean of Students, the Director of Veteran Student Services, and the Coordinator of Student Leadership and • Engagement, and serves as an advisor to ASISU; hires, evaluates, and supervises staff • Coordinates and/or administers the operational and/or financial activities associated with the department, including monitoring the status of projects, analyzing program data, developing reports, monitoring accounts/expenditures and advising management on budgetary needs or discrepancies • Assists in the coordination/preparation of strategic plans in support of the above programs and services and student retention initiatives • Manages the division's response to critical incidents; ensures appropriate student, staff, and faculty case management; serves as chairperson of the University's Care Teams (student and employee), including outreach, engagement, and crisis response; initiates and coordinates programs and outreach addressing student needs and issues; meets with student groups, parents and families, faculty, and representatives of University offices to resolve problems; communicates with students' families as appropriate; addresses problems and organizes University resources to maximize student success; develops and coordinates a conflict mediation and resolution program for students; leads the University in developing a protocol and a process to support free speech and freedom of expression • Actively develops, engages in, and supports University efforts in the areas providing equal and supportive access to all educational activities; partners with the Office of Equity and Inclusion to develop appropriate responses to incidents of bias • Engages with the campus community by being visible at events and reaching out to various campus organizations; coordinates and supports student leadership recognition; promotes Student Affairs as a critical partner and agent to encourage problem-solving, compassion, accountability, advocacy, and student success; and implements faculty and staff outreach, communication, and professional development on student-related topics • Provides advice and counsel to the SA Vice President on student-related matters Represents the University and Division of Student Affairs on various community and University committees and task forces • Coordinates applicable compliance standards • Serve as a Deputy Title IX Coordinator • Administers the Student Conduct Code; develops and interprets university policies and procedures related to student rights and responsibilities, student conduct, and records, and assists in the administration thereof; advises students as to applicable policy and procedural provisions; identifies and recommends individuals for hearing panels and hearing officer assignments; trains hearing officers and panels; counsels students and/or administrators as to hearing or review proceedings, and related matters; serves as a liaison with campus and local police for matters related to students; and assists with University compliance procedures related to the Clery Act • Performs other duties as assigned Leadership Requirements • Working within a cohesive and collegial leadership team that manages a mission-driven department as part of a collaborative, mutually accountable team • Fully embracing and enacting a leadership philosophy centered on building trust, compassion, stability, and hope • Being committed to a relationship-based work environment that values authenticity, integrity, and personal engagement • Being passionate about leading teams and establishing departmental strategic plans and goals in alignment with ISU's student-centered mission Minimum Qualifications • Master's degree in higher education, student affairs, or a related field, with significant progressive and effective leadership experience at the university level • Demonstrated effectiveness as a culturally competent professional with broad experience interacting with and supporting the needs of a diverse student population • Excellent interpersonal, listening, written, and verbal communication skills with the ability to establish strong campus and community partnerships • A high level of collegiality in working with other student affairs units as well as campus and community constituencies • Demonstrated ability to build collaborative relationships characterized by mutual respect, trust, and commitment to shared goals. Integrity, creativity, energy, and decisiveness along with the capacity to engage and inspire others • Highly effective in all aspects of crisis management, including the ability to work collaboratively with others in managing crises • Extensive experience with student conduct and Title IX • Demonstrated ability to work with students experiencing significant mental health challenges or other life circumstances interfering with their educational progress • Excellence as a manager of complex organizational processes, heavy reliance on assessment data to inform decisions, superb supervision and professional development skills • Well-developed skills in assessing organizational effectiveness and identifying areas of strength as well as needs for improvement Preferred Qualifications • Doctoral degree in higher education, counseling, college student personnel, or related field • Strong knowledge of student development theories, student learning outcomes, and best practices in assessment and evaluation • Prior successful responsibility managing departmental budgets Reports to: Vice President for Student Affairs Supervises: Veterans Student Services, Leadership and Engagement, Dean of Students Office Additional Information You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received prior to July 2, 2023. Salary will be between $120,000 and $130,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight. Posting Number: req1956 Type: Working 12 months per year Position: Non-classified Staff Division: Student Services The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email mailto:ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations. To apply, visit https://apptrkr.com/4234382