Do you enjoy collaboratively creating solutions to complex social problems?
Are you an experienced leader ready to join a dynamic team?
Looking for a job where equity drives the mission?
If this is you, The Office of Community & Civic Life in the City of Portland, OR, has the job you have been waiting for. We are currently recruiting for our Partnerships & Equity Manager position. This is a rare opportunity to make a lasting difference.
Full Time
Do you enjoy collaboratively creating solutions to complex social problems?
Are you an experienced leader ready to join a dynamic team?
Looking for a job where equity drives the mission?
If this is you, The Office of Community & Civic Life in the City of Portland, OR, has the job you have been waiting for. We are currently recruiting for our Partnerships & Equity Manager position. This is a rare opportunity to make a lasting difference.
Under the direction of the OMF Facilities Director, the Facilities Operations & Maintenance Manager is responsible for ensuring ensure that City-owned and leased facilities are clean, safe, and effective workspaces and spaces for the general public. Specifically, the O&M Manager is responsible for ensuring a positive customer/user experience, and for ensuring the physical and financial performance of DAM’s facilities via the direction, organization, and supervision of Facility Portfolio Managers, and through the prioritization and allocation of other resources as appropriate. The O&M Manager’s team consists of approximately 25 managers, supervisors, professional, and building trades staff in total. This position also manages multiple condominium agreements and serves on condo association boards to ensure the City's best interests are served. The O&M Manager develops and leads staff; assigns work to staff; supervises staff to ensure work is performed in a safe manner to established expectations; and addresses performance issues. In addition, this position works with service providers to ensure that contracted scopes of work are completed on time, according to prescribed service levels, and in compliance with federal, state, and local laws, codes, regulations, and policies.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3364406/facilities-operations-maintenance-manager-manager-1
Full Time
Under the direction of the OMF Facilities Director, the Facilities Operations & Maintenance Manager is responsible for ensuring ensure that City-owned and leased facilities are clean, safe, and effective workspaces and spaces for the general public. Specifically, the O&M Manager is responsible for ensuring a positive customer/user experience, and for ensuring the physical and financial performance of DAM’s facilities via the direction, organization, and supervision of Facility Portfolio Managers, and through the prioritization and allocation of other resources as appropriate. The O&M Manager’s team consists of approximately 25 managers, supervisors, professional, and building trades staff in total. This position also manages multiple condominium agreements and serves on condo association boards to ensure the City's best interests are served. The O&M Manager develops and leads staff; assigns work to staff; supervises staff to ensure work is performed in a safe manner to established expectations; and addresses performance issues. In addition, this position works with service providers to ensure that contracted scopes of work are completed on time, according to prescribed service levels, and in compliance with federal, state, and local laws, codes, regulations, and policies.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3364406/facilities-operations-maintenance-manager-manager-1
The Portland Housing Bureau is recruiting for a Neighborhood Housing Preservation Program (NHP) Manager. The work of the NHP team serves thousands of low-income Portlanders to increase Black, Indigenous, and People of Color (BIPOC) homeownership and to support homeowners obtain and retain their homes. The position reports to the Deputy Director and manages a $10M budget of programs and a team of 8 FTE.
The NHP Manager must have the ability to apply an equity lens to all policy and programmatic decisions, with a good sense and understanding of the challenges faced by vulnerable and historically marginalized communities. The position is expected to carry out responsibilities with initiative, independence and creativity while exercising sound professional judgment and problem-solving skills. The NHP Manager requires a high degree of public involvement, complex problem-solving skills, people management, and political acumen. Existing relationships and understanding of Culturally Specific and Community Based Organizations is a plus.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3363348/neighborhood-housing-preservation-manager-coordinator-iv
Full Time
The Portland Housing Bureau is recruiting for a Neighborhood Housing Preservation Program (NHP) Manager. The work of the NHP team serves thousands of low-income Portlanders to increase Black, Indigenous, and People of Color (BIPOC) homeownership and to support homeowners obtain and retain their homes. The position reports to the Deputy Director and manages a $10M budget of programs and a team of 8 FTE.
The NHP Manager must have the ability to apply an equity lens to all policy and programmatic decisions, with a good sense and understanding of the challenges faced by vulnerable and historically marginalized communities. The position is expected to carry out responsibilities with initiative, independence and creativity while exercising sound professional judgment and problem-solving skills. The NHP Manager requires a high degree of public involvement, complex problem-solving skills, people management, and political acumen. Existing relationships and understanding of Culturally Specific and Community Based Organizations is a plus.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3363348/neighborhood-housing-preservation-manager-coordinator-iv
The City of Portland
1120 SW 5th Ave, Portland, OR, USA
As our Strategic Project Manager, you will conduct highly complex analysis on a wide range of management, administrative, financial, asset management and other organizational issues; plan, manage and lead large-scale projects; advise City leadership on Citywide or bureau- specific issues, projects, or programs that have important organizational, policy, financial or community implications or consequences. Our team manages projects that make a difference such as guiding the once-a-decade Charter Commission, establishing the City’s Community Safety Division and developing workplace policies for the City's pandemic response.
Housed in the Office of the Chief Administrator, this position is the project management unit of the Strategic Projects and Opportunities Team. Team members collaborate with City Council and Commissioner Staff, bureau directors, managers, City staff and outside stakeholders on projects, programs and policies. Our projects generally impact large portions of the City's operations, staff or service delivery. The work is often highly politically sensitive, requiring significant independent judgment and discretion. Leading with Equity, our Strategic Project Managers are committed to advancing the City Core Values including Anti-Racism, Transparency, Collaboration, Communication and Fiscal Responsibility.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3323026/strategic-project-manager-analyst-iii
Full Time
As our Strategic Project Manager, you will conduct highly complex analysis on a wide range of management, administrative, financial, asset management and other organizational issues; plan, manage and lead large-scale projects; advise City leadership on Citywide or bureau- specific issues, projects, or programs that have important organizational, policy, financial or community implications or consequences. Our team manages projects that make a difference such as guiding the once-a-decade Charter Commission, establishing the City’s Community Safety Division and developing workplace policies for the City's pandemic response.
Housed in the Office of the Chief Administrator, this position is the project management unit of the Strategic Projects and Opportunities Team. Team members collaborate with City Council and Commissioner Staff, bureau directors, managers, City staff and outside stakeholders on projects, programs and policies. Our projects generally impact large portions of the City's operations, staff or service delivery. The work is often highly politically sensitive, requiring significant independent judgment and discretion. Leading with Equity, our Strategic Project Managers are committed to advancing the City Core Values including Anti-Racism, Transparency, Collaboration, Communication and Fiscal Responsibility.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3323026/strategic-project-manager-analyst-iii
The City of Portland
3732 SE 99th Ave, Portland, Oregon, USA
The Role: Supervisors are role models who fosters a team environment among diverse people that safeguard the lives of community members and responders. If this position interests you, don’t hesitate to apply! This recruitment may also be used to fill upcoming vacancies. The Emergency Communications Operations Supervisor I positions perform a variety of actions, including, but not limited to: • Monitor all active emergency service radio traffic and 911 calls; prepare for tactical incidents; ensure timely and appropriate responses by staff; make and prioritize decisions affecting callers and fire, police, and emergency personnel; evaluate resource deficiencies and allocate additional resources accordingly. • Champion a high-performance team and work culture. Lead, supervise, and assist the diverse staff who report to the organizational unit. • Schedule and assign work duties, ensure the dispatch center is appropriately staffed; manage overtime and vacation requests; maintain accurate records. • Supervise performance requirements and personal development targets that foster the betterment of the individual and organization; monitor performance and coach for improvement and development; evaluate performance and complete quarterly and annual performance reviews; recommend discipline, as necessary. • Provide instruction at new employee training academies and in-service education; provide support to and evaluate coach-trainee teams. • Investigate caller and responder complaints; follow up with appropriate action; provide counsel and training, as needed; identify exemplary performance, and provide commendations.
For more information or to apply for the job, please visit our website:
Emergency Communications Supervisor (Emergency Communications Ops Sup 1) | Job Details tab | Career Pages (governmentjobs.com)
Full Time
The Role: Supervisors are role models who fosters a team environment among diverse people that safeguard the lives of community members and responders. If this position interests you, don’t hesitate to apply! This recruitment may also be used to fill upcoming vacancies. The Emergency Communications Operations Supervisor I positions perform a variety of actions, including, but not limited to: • Monitor all active emergency service radio traffic and 911 calls; prepare for tactical incidents; ensure timely and appropriate responses by staff; make and prioritize decisions affecting callers and fire, police, and emergency personnel; evaluate resource deficiencies and allocate additional resources accordingly. • Champion a high-performance team and work culture. Lead, supervise, and assist the diverse staff who report to the organizational unit. • Schedule and assign work duties, ensure the dispatch center is appropriately staffed; manage overtime and vacation requests; maintain accurate records. • Supervise performance requirements and personal development targets that foster the betterment of the individual and organization; monitor performance and coach for improvement and development; evaluate performance and complete quarterly and annual performance reviews; recommend discipline, as necessary. • Provide instruction at new employee training academies and in-service education; provide support to and evaluate coach-trainee teams. • Investigate caller and responder complaints; follow up with appropriate action; provide counsel and training, as needed; identify exemplary performance, and provide commendations.
For more information or to apply for the job, please visit our website:
Emergency Communications Supervisor (Emergency Communications Ops Sup 1) | Job Details tab | Career Pages (governmentjobs.com)
Job Title: Senior Recruiter (Human Resources Analyst II) - Limited Duration
Closing Date/Time: MONDAY 12/06/21 11:59 PM PST
Salary: $66,872.00 - $111,238.00 Annually
Job Type: Limited Duration
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Human Resources
The Bureau of Human Resources is seeking a Senior Recruiter (Human Resources Analyst II) - Limited Duration.
These positions may convert to Regular status if budget funding is approved.
The Senior Recruiter (Human Resources Analyst II) is a member of the Workforce Recruitment & Training (WRT) team. The incumbent performs strategic and innovative professional work in one or more assigned functional areas of human resources management. The Senior, Human Resources Analyst, builds strong relationships with bureau leadership, in order to effectively provide professional advice and counsel to City managers, supervisors and employees. This requires performing their responsibilities with a significant degree of independence and application of professional experience and judgment. A Senior Recruiter may participate in training of other professional and support staff.
What you'll get to do:
Designs and implements proactive employee full cycle recruitment strategies, including partnering with members of the EO team and bureaus to forecast recruitment needs;
Participates and develops outreach recruitment initiatives, including passive recruitment channels to obtain qualified candidates and build talent pipelines;
Develops energetic and creative job announcements, advertisements and other recruitment materials;
Engaging candidates to resolve questions, complaints and appeals;
Researches and recommends changes to recruitment processes to streamline recruitment processes across the City;
Monitors effectiveness of various recruitment approaches;
Supports efforts to create and leverage the City's brand as an employer of choice;
Completes candidate screening and phone interviews;
Builds and directs bureau interviewing process, as needed;
Interprets policies, procedures, regulations and labor contract provisions for managers, staff and the public;
Provides career counseling to City employees; informs employees of career development and promotional and educational opportunities;
Assists in the development of strategies for meeting bureau challenges; assesses and recommends plans to meet bureau short and long-term strategic needs;
Conducts a variety of special projects, as directed.
The Senior Recruiter - Police (Human Resources Analyst II) is a member of the Workforce Recruitment & Training (WRT) team assigned to the Portland Police Bureau. The incumbent performs strategic and innovative professional work to actively recruit and identify quality candidates for Police Bureau vacancies. Employees in this class must be able to perform work without close supervision and must be able to exercise independent judgment.
What you'll get to do:
Attends job fairs, networking events, and other events to actively recruit potential Police Bureau applicants.
Communicates with applicants regarding job requirements and employment process.
Schedules and conducts applicant interviews and off-site testing with designated personnel.
Collaborates with managers to develop equitable job announcements and intentional outreach plans.
Evaluates applicants based on City, Bureau and State of Oregon Standards.
Recommends quality candidates for hiring process to the Chief of Police and/or their designees.
Makes recommendations for improvements to the background screening process and/or investigative techniques and resources necessary for proper background screening.
Participates in or conducts special projects, studies and/or research pertaining to background investigations and hiring practices.
For more information or to apply for the job, please visit our website:
https://www.governmentjobs.com/careers/portlandor/jobs/3319907/senior-recruiter-human-resources-analyst-ii-limited-duration?sort=PositionTitle%7CAscending&page=6&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Senior Recruiter (Human Resources Analyst II) - Limited Duration
Closing Date/Time: MONDAY 12/06/21 11:59 PM PST
Salary: $66,872.00 - $111,238.00 Annually
Job Type: Limited Duration
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Human Resources
The Bureau of Human Resources is seeking a Senior Recruiter (Human Resources Analyst II) - Limited Duration.
These positions may convert to Regular status if budget funding is approved.
The Senior Recruiter (Human Resources Analyst II) is a member of the Workforce Recruitment & Training (WRT) team. The incumbent performs strategic and innovative professional work in one or more assigned functional areas of human resources management. The Senior, Human Resources Analyst, builds strong relationships with bureau leadership, in order to effectively provide professional advice and counsel to City managers, supervisors and employees. This requires performing their responsibilities with a significant degree of independence and application of professional experience and judgment. A Senior Recruiter may participate in training of other professional and support staff.
What you'll get to do:
Designs and implements proactive employee full cycle recruitment strategies, including partnering with members of the EO team and bureaus to forecast recruitment needs;
Participates and develops outreach recruitment initiatives, including passive recruitment channels to obtain qualified candidates and build talent pipelines;
Develops energetic and creative job announcements, advertisements and other recruitment materials;
Engaging candidates to resolve questions, complaints and appeals;
Researches and recommends changes to recruitment processes to streamline recruitment processes across the City;
Monitors effectiveness of various recruitment approaches;
Supports efforts to create and leverage the City's brand as an employer of choice;
Completes candidate screening and phone interviews;
Builds and directs bureau interviewing process, as needed;
Interprets policies, procedures, regulations and labor contract provisions for managers, staff and the public;
Provides career counseling to City employees; informs employees of career development and promotional and educational opportunities;
Assists in the development of strategies for meeting bureau challenges; assesses and recommends plans to meet bureau short and long-term strategic needs;
Conducts a variety of special projects, as directed.
The Senior Recruiter - Police (Human Resources Analyst II) is a member of the Workforce Recruitment & Training (WRT) team assigned to the Portland Police Bureau. The incumbent performs strategic and innovative professional work to actively recruit and identify quality candidates for Police Bureau vacancies. Employees in this class must be able to perform work without close supervision and must be able to exercise independent judgment.
What you'll get to do:
Attends job fairs, networking events, and other events to actively recruit potential Police Bureau applicants.
Communicates with applicants regarding job requirements and employment process.
Schedules and conducts applicant interviews and off-site testing with designated personnel.
Collaborates with managers to develop equitable job announcements and intentional outreach plans.
Evaluates applicants based on City, Bureau and State of Oregon Standards.
Recommends quality candidates for hiring process to the Chief of Police and/or their designees.
Makes recommendations for improvements to the background screening process and/or investigative techniques and resources necessary for proper background screening.
Participates in or conducts special projects, studies and/or research pertaining to background investigations and hiring practices.
For more information or to apply for the job, please visit our website:
https://www.governmentjobs.com/careers/portlandor/jobs/3319907/senior-recruiter-human-resources-analyst-ii-limited-duration?sort=PositionTitle%7CAscending&page=6&pagetype=jobOpportunitiesJobs
Job Title: Goods and Services Procurement Manager (Manager I)
Closing Date/Time: MONDAY 12/20/21 11:59 PM PST
Salary: $84,656.00 - $148,138.00 Annually
Job Type: Regular
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Revenue and Financial Services
The City of Portland Bureau of Revenue and Financial Services’ Procurement Services Division is seeking a strategic and transformative Goods & Services Procurement Manager to join the team.
The Bureau of Revenue and Financial Services’ Procurement Services Division strategically supports the City of Portland’s bureaus and operations by helping them secure high-quality, outsourced supplies, materials, equipment, and services in a timely, efficient, and effective manner -- advancing the City’s social, environmental, and economic goals.
The Goods & Services Procurement Manager is responsible for managing, directing, and integrating procurement and contractor development programs as they relate to the timely and effective delivery of a wide range of goods and services procurements for City bureaus. This position reports directly to the Chief Procurement Officer and develops, implements, oversees, and enforces City procurement policies, processes, and programs as they relate to procurement and contracting activities including the City’s priorities designed to provide inclusive contracting opportunities to people of color and women, and to protect the environment and society’s health. They play a critical role in developing the vision and strategic planning for the Division, establishing and implementing goals and objectives to continually drive performance and results.
The Goods & Services Procurement Manager is responsible for providing leadership for the daily management and supervision of professional procurement staff, ensuring appropriate and consistent interpretation of and compliance with federal, state, and local laws and regulations. This is a high-energy, forward-facing role that requires the consistent delivery of collegial communications and professionalism in a fast-paced environment. The incumbent regularly interfaces with Council members, other City employees, community members, contractors, and stakeholders regarding matters that may be sensitive, legally challenging or of political importance.
As the Goods & Services Procurement Manager, you will:
Possess strong strategic vision and focus and have in-depth analytical skills to lead strategic procurement and contracting activities.
Provide direction, training, and guidance for procurement activities.
Manage daily purchasing activities, supervising staff, and assigning tasks.
Establish customer responsive, cost effective and high-quality procurement policies, standards, and procedures that meet all applicable federal, state, and local laws, rules, and policies.
Provide technical assistance, consulting, and interpretation of laws and rules to City bureaus, divisions, and Council offices in the planning and execution of solicitations and contracts.
Develop and integrate purchasing policies and procedures for engaging and increasing people of color and women in the City’s goods and services purchasing activities.
Manage and respond timely to bid protests.
Recommend or initiate personnel actions such as promotions, transfers, or disciplinary action to ensure adequate and competent staffing.
Utilize City procurement and financial enterprise resource planning software including the City’s BuySpeed and SAP systems.
As a person, you are:
Collaborative: An authentic professional who has interpersonal skills, values partnerships, and develops and supports relationships to get things done.
Curious: A curious professional who is always seeking to learn new things and grow as a person and as a professional.
Results Driven: A person who can work effectively and efficiently in a high-paced, dynamic environment.
Strong Communicator: A person who builds trust and strong relationships through frequent, transparent, and clear communications.
Solutions Oriented: A person who possesses and uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, document solutions, and problem solve.
Someone who Values Diversity, Equity, and Inclusion (DEI): Someone who embraces anti-racist approaches through intentional partnership, self-awareness, and action, showing cultural humility, advocacy, and mindfulness. Someone who understands the importance of using DEI concepts to guide and inform your work.
Equitable: A person who maintains and advocates for an inclusive, respectful, and culturally responsive workplace for all.
Emotionally Intelligent: A person who is motivated, passionate, team-oriented, and empathetic, and works to create the same characteristics in their Team.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3312855/goods-and-services-procurement-manager-manager-i?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Goods and Services Procurement Manager (Manager I)
Closing Date/Time: MONDAY 12/20/21 11:59 PM PST
Salary: $84,656.00 - $148,138.00 Annually
Job Type: Regular
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Revenue and Financial Services
The City of Portland Bureau of Revenue and Financial Services’ Procurement Services Division is seeking a strategic and transformative Goods & Services Procurement Manager to join the team.
The Bureau of Revenue and Financial Services’ Procurement Services Division strategically supports the City of Portland’s bureaus and operations by helping them secure high-quality, outsourced supplies, materials, equipment, and services in a timely, efficient, and effective manner -- advancing the City’s social, environmental, and economic goals.
The Goods & Services Procurement Manager is responsible for managing, directing, and integrating procurement and contractor development programs as they relate to the timely and effective delivery of a wide range of goods and services procurements for City bureaus. This position reports directly to the Chief Procurement Officer and develops, implements, oversees, and enforces City procurement policies, processes, and programs as they relate to procurement and contracting activities including the City’s priorities designed to provide inclusive contracting opportunities to people of color and women, and to protect the environment and society’s health. They play a critical role in developing the vision and strategic planning for the Division, establishing and implementing goals and objectives to continually drive performance and results.
The Goods & Services Procurement Manager is responsible for providing leadership for the daily management and supervision of professional procurement staff, ensuring appropriate and consistent interpretation of and compliance with federal, state, and local laws and regulations. This is a high-energy, forward-facing role that requires the consistent delivery of collegial communications and professionalism in a fast-paced environment. The incumbent regularly interfaces with Council members, other City employees, community members, contractors, and stakeholders regarding matters that may be sensitive, legally challenging or of political importance.
As the Goods & Services Procurement Manager, you will:
Possess strong strategic vision and focus and have in-depth analytical skills to lead strategic procurement and contracting activities.
Provide direction, training, and guidance for procurement activities.
Manage daily purchasing activities, supervising staff, and assigning tasks.
Establish customer responsive, cost effective and high-quality procurement policies, standards, and procedures that meet all applicable federal, state, and local laws, rules, and policies.
Provide technical assistance, consulting, and interpretation of laws and rules to City bureaus, divisions, and Council offices in the planning and execution of solicitations and contracts.
Develop and integrate purchasing policies and procedures for engaging and increasing people of color and women in the City’s goods and services purchasing activities.
Manage and respond timely to bid protests.
Recommend or initiate personnel actions such as promotions, transfers, or disciplinary action to ensure adequate and competent staffing.
Utilize City procurement and financial enterprise resource planning software including the City’s BuySpeed and SAP systems.
As a person, you are:
Collaborative: An authentic professional who has interpersonal skills, values partnerships, and develops and supports relationships to get things done.
Curious: A curious professional who is always seeking to learn new things and grow as a person and as a professional.
Results Driven: A person who can work effectively and efficiently in a high-paced, dynamic environment.
Strong Communicator: A person who builds trust and strong relationships through frequent, transparent, and clear communications.
Solutions Oriented: A person who possesses and uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, document solutions, and problem solve.
Someone who Values Diversity, Equity, and Inclusion (DEI): Someone who embraces anti-racist approaches through intentional partnership, self-awareness, and action, showing cultural humility, advocacy, and mindfulness. Someone who understands the importance of using DEI concepts to guide and inform your work.
Equitable: A person who maintains and advocates for an inclusive, respectful, and culturally responsive workplace for all.
Emotionally Intelligent: A person who is motivated, passionate, team-oriented, and empathetic, and works to create the same characteristics in their Team.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3312855/goods-and-services-procurement-manager-manager-i?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Job Title: Finance and Accounting Manager (Manager I)
Closing Date/Time: MONDAY 12/06/21 11:59 PM PST
Salary: $84,656.00 - $148,138.00 Annually
Job Type: Regular
Location: 421 SW 6th Ave Suite 500, OR
Bureau: Portland Housing Bureau
The Portland Housing Bureau is seeking a Finance and Accounting Manager (Manager I).
About the position:
This position is the primary financial management position in the Portland Housing Bureau. It develops and implements bureau-wide financial policies, procedures, and schedules. The Financial and Accounting Manager produces the bureau-wide financial forecast and provides financial input on bureau policy decisions. The position plans, develops, and implements budget monitoring and reporting of bureau program budgets.
This position manages the bureaus Finance and Accounting Team. It plans staff work schedules, deadlines, workflow, and collaboration. It provides leadership, direction, and support to the team, including mentoring for staff education and improvement. The position develops and organizes performance expectations, determining team goals and standards, and evaluates team performance.
What you'll get to do:
Staff Management: Lead a team of seven (7) professionals. Monitor team performance in accordance with the bureaus vision and goals.
Budget Development & Monitoring: Plans, organizes, coordinates, supervises and conducts complex financial, budgetary or management studies relating to bureau budget including bond programs. Identifies problems, determines analytical techniques including statistical and information-gathering processes and obtains necessary information and data for analysis. Analyzes alternatives and implements solutions. Discusses findings with management. Prepares reports of study conclusions. Develops implementation plans and implements policies and procedures.
Loan Servicing & Compliance - Instruct staff regarding development of policies and procedures. Recommend conveyances and write-offs to bureau director. Conduct complex operational and organizational studies of financial systems. Analyzes and researches alternatives for improving the system.
Grant Management Guidance regarding timelines, process, compliance (including set-ups, billings, and close-outs). Instruct staff regarding development of policies and procedures. Directs analyses of grants and ensures all legal and statutory requirements are addressed. Reviews related reports.
Bureau Financial Management Develops and implements bureau-wide financial policies, procedures, and schedules. Produces the bureau-wide financial forecast and provides financial input on bureau policy decisions. Plans, develops, and implements budget monitoring and reporting of bureau program budgets.
As a person, you are:
Collaborative: An outgoing professional who values partnership and develops and supports relationships to get things done.
Solutions Oriented: A person who possesses and uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, document solutions, and problem solve.
An Equitable Leader: Experience leading and mentoring people and creating and maintaining an inclusive, respectful and culturally responsive workplace.
Someone who Values Diversity, Equity, and Inclusion (DEI): Someone who embraces anti-racist approaches through intentional partnership, self-awareness, and action, showing cultural humility, advocacy, and mindfulness. Someone who understands the importance of using DEI concepts to guide and inform your work.
Emotionally Intelligent: A person who is motivated, passionate, team-oriented, and empathetic, and works to create the same characteristics in their Team.
Although not required, you may have:
A Bachelor's degree from an accredited college or university in management, finance, accounting, business administration, public administration or related field.
Management experience working for a public agency.
Four (4) years of progressively responsible experience developing, implementing and managing programs, projects, and/or personnel functions with an organization unit.
Two (2) years in a supervisory role.
Applicant must also:
Possess a valid state driver's license and acceptable driving record.
Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3313711/finance-and-accounting-manager-manager-i?sort=PostingDate%7CDescending&page=2&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Finance and Accounting Manager (Manager I)
Closing Date/Time: MONDAY 12/06/21 11:59 PM PST
Salary: $84,656.00 - $148,138.00 Annually
Job Type: Regular
Location: 421 SW 6th Ave Suite 500, OR
Bureau: Portland Housing Bureau
The Portland Housing Bureau is seeking a Finance and Accounting Manager (Manager I).
About the position:
This position is the primary financial management position in the Portland Housing Bureau. It develops and implements bureau-wide financial policies, procedures, and schedules. The Financial and Accounting Manager produces the bureau-wide financial forecast and provides financial input on bureau policy decisions. The position plans, develops, and implements budget monitoring and reporting of bureau program budgets.
This position manages the bureaus Finance and Accounting Team. It plans staff work schedules, deadlines, workflow, and collaboration. It provides leadership, direction, and support to the team, including mentoring for staff education and improvement. The position develops and organizes performance expectations, determining team goals and standards, and evaluates team performance.
What you'll get to do:
Staff Management: Lead a team of seven (7) professionals. Monitor team performance in accordance with the bureaus vision and goals.
Budget Development & Monitoring: Plans, organizes, coordinates, supervises and conducts complex financial, budgetary or management studies relating to bureau budget including bond programs. Identifies problems, determines analytical techniques including statistical and information-gathering processes and obtains necessary information and data for analysis. Analyzes alternatives and implements solutions. Discusses findings with management. Prepares reports of study conclusions. Develops implementation plans and implements policies and procedures.
Loan Servicing & Compliance - Instruct staff regarding development of policies and procedures. Recommend conveyances and write-offs to bureau director. Conduct complex operational and organizational studies of financial systems. Analyzes and researches alternatives for improving the system.
Grant Management Guidance regarding timelines, process, compliance (including set-ups, billings, and close-outs). Instruct staff regarding development of policies and procedures. Directs analyses of grants and ensures all legal and statutory requirements are addressed. Reviews related reports.
Bureau Financial Management Develops and implements bureau-wide financial policies, procedures, and schedules. Produces the bureau-wide financial forecast and provides financial input on bureau policy decisions. Plans, develops, and implements budget monitoring and reporting of bureau program budgets.
As a person, you are:
Collaborative: An outgoing professional who values partnership and develops and supports relationships to get things done.
Solutions Oriented: A person who possesses and uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, document solutions, and problem solve.
An Equitable Leader: Experience leading and mentoring people and creating and maintaining an inclusive, respectful and culturally responsive workplace.
Someone who Values Diversity, Equity, and Inclusion (DEI): Someone who embraces anti-racist approaches through intentional partnership, self-awareness, and action, showing cultural humility, advocacy, and mindfulness. Someone who understands the importance of using DEI concepts to guide and inform your work.
Emotionally Intelligent: A person who is motivated, passionate, team-oriented, and empathetic, and works to create the same characteristics in their Team.
Although not required, you may have:
A Bachelor's degree from an accredited college or university in management, finance, accounting, business administration, public administration or related field.
Management experience working for a public agency.
Four (4) years of progressively responsible experience developing, implementing and managing programs, projects, and/or personnel functions with an organization unit.
Two (2) years in a supervisory role.
Applicant must also:
Possess a valid state driver's license and acceptable driving record.
Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3313711/finance-and-accounting-manager-manager-i?sort=PostingDate%7CDescending&page=2&pagetype=jobOpportunitiesJobs
Job Title: Accountant III
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $33.45 - $42.07 Hourly
Job Type: Regular
Location: Multiple Locations, OR
Bureau: OMF-Bureau of Revenue and Financial Services
The City of Portland is excited to announce openings for an Accountant III.
The Accountant III positions typically perform the most responsible accounting-related functions and have a substantial impact on the integrity of financial systems, reporting, and management decision making. Supervision of the Accountant III is consultative in nature to guide the problem-solving process.
As an Accountant III, you will:
Perform accounting functions.
Provide reports.
Financial analysis.
Be significantly relied upon for accuracy, completeness, and timeliness by City management for decision making purposes.
Analyze and propose solutions to problems without direct supervisory involvement.
Functions on general instructions and guidelines without close daily supervision.
May also provide lead direction and training to office support and other accounting staff.
The City of Portland currently has four vacancies (described below):
The combination of strong finance and accounting knowledge, advanced data analysis skills, and strong communication skills are essential to be successful in all four positions.
Bureau of Environmental Services (BES) - One vacancy
Portland Water Bureau (PWB) - One vacancy
Bureau of Revenue and Financial Services (BRFS) - Two vacancies
OPTIONAL INFORMATION SESSION
To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about the position and about the application process. You are not required to attend to apply for this job. You are welcome to join us for the optional information session below:
Monday, November 15, 2021 4:00 PM Pacific Time (US and Canada)
Join Zoom Meeting https://us06web.zoom.us/j/85152312020?pwd=dUVlMm1YNjVrcy91UHVnZFZTak1LUT09 Meeting ID: 851 5231 2020 Passcode: 891594 Find your local number: https://us06web.zoom.us/u/kdfPCjv8WW
For more information or to apply for the job, please visit our website:
https://www.governmentjobs.com/careers/portlandor/jobs/3294137/accountant-iii?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Accountant III
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $33.45 - $42.07 Hourly
Job Type: Regular
Location: Multiple Locations, OR
Bureau: OMF-Bureau of Revenue and Financial Services
The City of Portland is excited to announce openings for an Accountant III.
The Accountant III positions typically perform the most responsible accounting-related functions and have a substantial impact on the integrity of financial systems, reporting, and management decision making. Supervision of the Accountant III is consultative in nature to guide the problem-solving process.
As an Accountant III, you will:
Perform accounting functions.
Provide reports.
Financial analysis.
Be significantly relied upon for accuracy, completeness, and timeliness by City management for decision making purposes.
Analyze and propose solutions to problems without direct supervisory involvement.
Functions on general instructions and guidelines without close daily supervision.
May also provide lead direction and training to office support and other accounting staff.
The City of Portland currently has four vacancies (described below):
The combination of strong finance and accounting knowledge, advanced data analysis skills, and strong communication skills are essential to be successful in all four positions.
Bureau of Environmental Services (BES) - One vacancy
Portland Water Bureau (PWB) - One vacancy
Bureau of Revenue and Financial Services (BRFS) - Two vacancies
OPTIONAL INFORMATION SESSION
To assist you in understanding this position and the recruitment process, we will offer an Optional Information Session that will provide you with details about the position and about the application process. You are not required to attend to apply for this job. You are welcome to join us for the optional information session below:
Monday, November 15, 2021 4:00 PM Pacific Time (US and Canada)
Join Zoom Meeting https://us06web.zoom.us/j/85152312020?pwd=dUVlMm1YNjVrcy91UHVnZFZTak1LUT09 Meeting ID: 851 5231 2020 Passcode: 891594 Find your local number: https://us06web.zoom.us/u/kdfPCjv8WW
For more information or to apply for the job, please visit our website:
https://www.governmentjobs.com/careers/portlandor/jobs/3294137/accountant-iii?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Job Title: Business Services Group Director (Manager III)
Closing Date/Time: MONDAY 11/22/21 11:59 PM PST
Salary: $117,894.00 - $200,408.00 Annually
Job Type: Regular
Location: Remote - Full Time, OR
Bureau: Portland Water Bureau
The Portland Water Bureau is seeking a Business Services Group Director to join its Executive Leadership Team and lead its Equity, Communications, and Organizational Development functions.
The Business Services Group Director is an executive leadership position that reports to the Water Bureau Director and is responsible for planning, organizing, and directing the work of the Business Services Work Group. As a key member of the executive leadership team, this position partners with the bureau director and peer group directors and managers to collectively identify and set bureau priorities, develop annual budgets, deliberate and decide on critical bureau policies, and help implement the bureau’s Strategic Plan (Download PDF reader). As group director, the position is tasked with managing and leading the equity, communications and outreach, and organizational development functions of the bureau in accordance with city core values and the Water Bureau’s mission, vision, and values with a particular commitment to the bureau’s plan to Advance Equity, Diversity, and Inclusion (Download PDF reader). This essential equity work is directed at both employees’ needs and experiences as well as providing equitable services to the bureau’s internal and external customers. The position has significant visibility and requires advanced communications and social context skills to productively interact with a variety of external stakeholders, including peers from other bureaus, community advisors, and elected officials. Specific primary duties include setting workgroup service levels and evaluating and reporting on programs; collaborating with peers and bureau director on bureau wide priorities and service delivery; developing and managing the group budget; coaching and building the leadership capacity of division supervisors and lead staff, communicating with internal and external stakeholders regarding equity, communications, engagement, and strategic planning, and researching and maintaining expertise in industry trends and emerging practices.
As a Business Services Group Director, you will:
Collaborate with teams working toward achieving effective and equitable outcomes.
This job is highly collaborative. You will report to the Bureau Director (Water Bureau Administrator) and work closely with the bureau’s executive leadership team--particularly the bureau’s Finance Director, and Deputy Director and the Business Services Work Group staff.
Your main roles will be managing the diverse internal and external-facing functions of the Business Services Work Group and participating as a bureau leader at the executive level. You will lead the bureau's organizational development, strategic planning, communications, and equity efforts in collaboration with key internal stakeholders. Decisions at the executive leadership level will set bureau-wide and city policy and will need to consider and address bureau and city core values. The position will have significant visibility and be expected to communicate publicly regarding bureau functions, policies, and objectives in collaboration with the Bureau Director, Deputy Director, and Communications Director.
You will be tasked with monitoring and reporting on group-level programs in collaboration with Business Services Work Group managers, determining performance outcomes, identifying opportunities for improvement, and ensuring relevant data is reliable and accurate.
Communicate long-term goals and lead positive organizational change.
You will need to set strategic long-term direction and relevant milestones in collaboration with group managers and staff.
You will be contributing strategic oversight and editorial direction for the bureau’s external communications efforts and engagement with local communities, bureau stakeholders, and water users.
The position requires strong change management skills – an ability to motivate, support, and model for staff the collaborative behaviors and equity values that define the bureau’s work culture goals.
Lead a highly motivated workforce and sustain strong teams, collaboration, and creativity among the staff you oversee.
The organizational needs of the Water Bureau require a motivated, cooperative, adaptive, and creative workforce.
The difficult effects of the Covid-19 pandemic on both employees and bureau stakeholders present challenges and opportunities in moving to re-imagine pre-pandemic office work practices and environments. The Business Services Group Director should bring care, focus, and empathy to the critical decisions ahead regarding employee work arrangements and locations, and ongoing employee support and development.
You will be asked to center equity in your decisions, assist the bureau toward diversifying its workforce so it represents the community the bureau serves, and create an inclusive culture that values the individual and group differences within the workforce while fostering an environment of belonging among all employees.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3299236/business-services-group-director-manager-iii?sort=PostingDate%7CDescending&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Business Services Group Director (Manager III)
Closing Date/Time: MONDAY 11/22/21 11:59 PM PST
Salary: $117,894.00 - $200,408.00 Annually
Job Type: Regular
Location: Remote - Full Time, OR
Bureau: Portland Water Bureau
The Portland Water Bureau is seeking a Business Services Group Director to join its Executive Leadership Team and lead its Equity, Communications, and Organizational Development functions.
The Business Services Group Director is an executive leadership position that reports to the Water Bureau Director and is responsible for planning, organizing, and directing the work of the Business Services Work Group. As a key member of the executive leadership team, this position partners with the bureau director and peer group directors and managers to collectively identify and set bureau priorities, develop annual budgets, deliberate and decide on critical bureau policies, and help implement the bureau’s Strategic Plan (Download PDF reader). As group director, the position is tasked with managing and leading the equity, communications and outreach, and organizational development functions of the bureau in accordance with city core values and the Water Bureau’s mission, vision, and values with a particular commitment to the bureau’s plan to Advance Equity, Diversity, and Inclusion (Download PDF reader). This essential equity work is directed at both employees’ needs and experiences as well as providing equitable services to the bureau’s internal and external customers. The position has significant visibility and requires advanced communications and social context skills to productively interact with a variety of external stakeholders, including peers from other bureaus, community advisors, and elected officials. Specific primary duties include setting workgroup service levels and evaluating and reporting on programs; collaborating with peers and bureau director on bureau wide priorities and service delivery; developing and managing the group budget; coaching and building the leadership capacity of division supervisors and lead staff, communicating with internal and external stakeholders regarding equity, communications, engagement, and strategic planning, and researching and maintaining expertise in industry trends and emerging practices.
As a Business Services Group Director, you will:
Collaborate with teams working toward achieving effective and equitable outcomes.
This job is highly collaborative. You will report to the Bureau Director (Water Bureau Administrator) and work closely with the bureau’s executive leadership team--particularly the bureau’s Finance Director, and Deputy Director and the Business Services Work Group staff.
Your main roles will be managing the diverse internal and external-facing functions of the Business Services Work Group and participating as a bureau leader at the executive level. You will lead the bureau's organizational development, strategic planning, communications, and equity efforts in collaboration with key internal stakeholders. Decisions at the executive leadership level will set bureau-wide and city policy and will need to consider and address bureau and city core values. The position will have significant visibility and be expected to communicate publicly regarding bureau functions, policies, and objectives in collaboration with the Bureau Director, Deputy Director, and Communications Director.
You will be tasked with monitoring and reporting on group-level programs in collaboration with Business Services Work Group managers, determining performance outcomes, identifying opportunities for improvement, and ensuring relevant data is reliable and accurate.
Communicate long-term goals and lead positive organizational change.
You will need to set strategic long-term direction and relevant milestones in collaboration with group managers and staff.
You will be contributing strategic oversight and editorial direction for the bureau’s external communications efforts and engagement with local communities, bureau stakeholders, and water users.
The position requires strong change management skills – an ability to motivate, support, and model for staff the collaborative behaviors and equity values that define the bureau’s work culture goals.
Lead a highly motivated workforce and sustain strong teams, collaboration, and creativity among the staff you oversee.
The organizational needs of the Water Bureau require a motivated, cooperative, adaptive, and creative workforce.
The difficult effects of the Covid-19 pandemic on both employees and bureau stakeholders present challenges and opportunities in moving to re-imagine pre-pandemic office work practices and environments. The Business Services Group Director should bring care, focus, and empathy to the critical decisions ahead regarding employee work arrangements and locations, and ongoing employee support and development.
You will be asked to center equity in your decisions, assist the bureau toward diversifying its workforce so it represents the community the bureau serves, and create an inclusive culture that values the individual and group differences within the workforce while fostering an environment of belonging among all employees.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3299236/business-services-group-director-manager-iii?sort=PostingDate%7CDescending&pagetype=jobOpportunitiesJobs
Job Title: Capital Project and Program Controls Analyst (Analyst II)
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $66,872.00 - $111,238.00 Annually
Job Type: Regular
Location: 1120 SW 5th Ave, OR
Bureau: Bureau of Environmental Services
The Bureau of Environmental Services (BES) is seeking highly motivated candidates for the position of Analyst II in the Capital Project Management Office (PMO).
This position is senior analyst in the Capital Improvement Program (CIP) Program Controls Division, which is responsible for program-wide oversight of the capital program, budget development, processes and procedures, and change management controls for hundreds of individual infrastructure capital projects. This division also plans the long-term (5-year and 10-year) CIP, working closely with the BES Finance Division and other workgroups. This position works with multiple project managers and staff across the bureau to support, analyze and monitor capital projects in an assigned portfolio and is critical to the success of individual projects and the CIP as a whole.
This position is eligible for Language Pay Differential for qualifying employees.
Preferred candidates will have excellent communication skills, demonstrated success in collaboration across organizational lines, and experience in capital program administration, contract management, and project and/or program controls related to engineering design and construction projects. Knowledge of project progressing and Earned Value Management and Analysis is highly desired. Key responsibilities of this position include:
Day-to-day management of task orders and invoices for several large on-call Professional Technical Expert (PTE) contracts and solicitations.
Monitoring capital infrastructure projects in design and construction for compliance with procedures, as well as providing support for portfolio-, program- and project-level management of schedules and budgets.
Tracking and reporting on key performance indicators for the capital program.
Leading development of onboarding, training and documentation for the bureau’s project management software (eBuilder).
Coordinating relevant content for the online Capital Project Delivery Manual and other internal communications.
Leading and/or participating in development and implementation of process improvement initiatives of varying sizes and complexity.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3298608/capital-project-and-program-controls-analyst-analyst-ii?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Capital Project and Program Controls Analyst (Analyst II)
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $66,872.00 - $111,238.00 Annually
Job Type: Regular
Location: 1120 SW 5th Ave, OR
Bureau: Bureau of Environmental Services
The Bureau of Environmental Services (BES) is seeking highly motivated candidates for the position of Analyst II in the Capital Project Management Office (PMO).
This position is senior analyst in the Capital Improvement Program (CIP) Program Controls Division, which is responsible for program-wide oversight of the capital program, budget development, processes and procedures, and change management controls for hundreds of individual infrastructure capital projects. This division also plans the long-term (5-year and 10-year) CIP, working closely with the BES Finance Division and other workgroups. This position works with multiple project managers and staff across the bureau to support, analyze and monitor capital projects in an assigned portfolio and is critical to the success of individual projects and the CIP as a whole.
This position is eligible for Language Pay Differential for qualifying employees.
Preferred candidates will have excellent communication skills, demonstrated success in collaboration across organizational lines, and experience in capital program administration, contract management, and project and/or program controls related to engineering design and construction projects. Knowledge of project progressing and Earned Value Management and Analysis is highly desired. Key responsibilities of this position include:
Day-to-day management of task orders and invoices for several large on-call Professional Technical Expert (PTE) contracts and solicitations.
Monitoring capital infrastructure projects in design and construction for compliance with procedures, as well as providing support for portfolio-, program- and project-level management of schedules and budgets.
Tracking and reporting on key performance indicators for the capital program.
Leading development of onboarding, training and documentation for the bureau’s project management software (eBuilder).
Coordinating relevant content for the online Capital Project Delivery Manual and other internal communications.
Leading and/or participating in development and implementation of process improvement initiatives of varying sizes and complexity.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3298608/capital-project-and-program-controls-analyst-analyst-ii?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Job Title: Human Resources Deputy Director + Equity Liaison (Deputy Director II)
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $98,010.00 - $171,538.00 Annually
Job Type: Regular
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Human Resources
The City of Portland and the Bureau of Human Resources is seeking a Human Resources Deputy Director + Equity Liaison (Deputy Director II).
The Deputy Director + Equity Liaison is a member of the Bureau of Human Resources Senior Leadership Team, reporting directly to the Chief Human Resources Officer. The position is responsible for leading and directing the Citywide Culture program and directing the Culture Division’s strategic plan. The Deputy Director + Equity Liaison manages a team comprised of the People + Culture Strategist, Data Analyst, Communications Manager, Workforce Recruitment and Training and the HR Systems, Payroll and Business Services Manager, and acts on behalf of the HR Director as their designee for specific responsibilities and acts with the Director’s authority in her absence during designated periods.
The mission of the People + Culture division within the Bureau of Human Resources is to ensure the Citywide core values of anti-racism, equity, communication, collaboration, transparency, and fiscal responsibility are centered and operationalized throughout BHR programs and policies. The Culture office is responsible for reinforcing a consistent Citywide employee experience and values through communications, deploying, and leveraging data to inform decisions, policy development, strategic planning, advocating on behalf the Chief Human Resources Officer to elected officials’ offices, partnering with equity managers and the Office of Equity & Human Rights. The Culture office sets key performance measures and metrics and tracks outcomes for the Bureau of Human Resources focused on people-centered outcomes. As a new program, the Culture division will set baseline targets to improve the overall employee experience, centering historically marginalized and underrepresented members of the City workforce, specifically Black, Indigenous, and people of color and people with disabilities. The division is responsible for leading and directing the Citywide Culture program and steering change management while addressing intended and unintended consequences. The Culture division partners with stakeholders Citywide including equity practitioner , equity managers, the Office of Equity & Human Rights, elected officials’ offices to ensure HR policies are inclusive and perpetuate a culture of belonging. The Culture office is responsible for updating and maintaining the Human Resources Administrative Rules, leading the development of the Affirmative Action plan, racial equity plan, creating framework for recruitment and selection strategies to be executed by Workforce Recruitment & Training and Employee Relations and conducting quality audits to ensure the integrity of BHR programs. The division is committed to dismantling systems of oppression throughout the City and leveraging qualitative and quantitative data to inform outcomes and approaches. In addition, the Culture division collaborates with peers to ensure consistent approaches to belonging, inclusion, diversity, equity, and access. The division will work in direct partnership with OEHR and all equity managers serving as an HR liaison for equity initiatives, programs, and policies. The division will set BHR goals and objectives related to culture and belonging which will impact the workforce citywide.
The Work:
Lead the Culture division and resolve escalated opportunities.
Influence and collaborate with other leadership and staff, as an executive consultant.
Collaborate with peers to ensure consistent approaches to justice, equity, diversity, and inclusion.
Guide and analyze Equity work and change management.
Manage budget and related strategic planning.
Act on behalf of the HR Director as designee.
Exercise oversight of our HR Administrative Rules.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3298506/human-resources-deputy-director-equity-liaison-deputy-director-ii?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Human Resources Deputy Director + Equity Liaison (Deputy Director II)
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $98,010.00 - $171,538.00 Annually
Job Type: Regular
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Human Resources
The City of Portland and the Bureau of Human Resources is seeking a Human Resources Deputy Director + Equity Liaison (Deputy Director II).
The Deputy Director + Equity Liaison is a member of the Bureau of Human Resources Senior Leadership Team, reporting directly to the Chief Human Resources Officer. The position is responsible for leading and directing the Citywide Culture program and directing the Culture Division’s strategic plan. The Deputy Director + Equity Liaison manages a team comprised of the People + Culture Strategist, Data Analyst, Communications Manager, Workforce Recruitment and Training and the HR Systems, Payroll and Business Services Manager, and acts on behalf of the HR Director as their designee for specific responsibilities and acts with the Director’s authority in her absence during designated periods.
The mission of the People + Culture division within the Bureau of Human Resources is to ensure the Citywide core values of anti-racism, equity, communication, collaboration, transparency, and fiscal responsibility are centered and operationalized throughout BHR programs and policies. The Culture office is responsible for reinforcing a consistent Citywide employee experience and values through communications, deploying, and leveraging data to inform decisions, policy development, strategic planning, advocating on behalf the Chief Human Resources Officer to elected officials’ offices, partnering with equity managers and the Office of Equity & Human Rights. The Culture office sets key performance measures and metrics and tracks outcomes for the Bureau of Human Resources focused on people-centered outcomes. As a new program, the Culture division will set baseline targets to improve the overall employee experience, centering historically marginalized and underrepresented members of the City workforce, specifically Black, Indigenous, and people of color and people with disabilities. The division is responsible for leading and directing the Citywide Culture program and steering change management while addressing intended and unintended consequences. The Culture division partners with stakeholders Citywide including equity practitioner , equity managers, the Office of Equity & Human Rights, elected officials’ offices to ensure HR policies are inclusive and perpetuate a culture of belonging. The Culture office is responsible for updating and maintaining the Human Resources Administrative Rules, leading the development of the Affirmative Action plan, racial equity plan, creating framework for recruitment and selection strategies to be executed by Workforce Recruitment & Training and Employee Relations and conducting quality audits to ensure the integrity of BHR programs. The division is committed to dismantling systems of oppression throughout the City and leveraging qualitative and quantitative data to inform outcomes and approaches. In addition, the Culture division collaborates with peers to ensure consistent approaches to belonging, inclusion, diversity, equity, and access. The division will work in direct partnership with OEHR and all equity managers serving as an HR liaison for equity initiatives, programs, and policies. The division will set BHR goals and objectives related to culture and belonging which will impact the workforce citywide.
The Work:
Lead the Culture division and resolve escalated opportunities.
Influence and collaborate with other leadership and staff, as an executive consultant.
Collaborate with peers to ensure consistent approaches to justice, equity, diversity, and inclusion.
Guide and analyze Equity work and change management.
Manage budget and related strategic planning.
Act on behalf of the HR Director as designee.
Exercise oversight of our HR Administrative Rules.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3298506/human-resources-deputy-director-equity-liaison-deputy-director-ii?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Job Title: Community Broadband Planning Manager (Analyst IV)
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $84,656.00 - $148,138.00 Annually
Job Type: Regular
Location: Portland, OR
Bureau: Office for Community Technology
The Office for Community Technology is seeking a Community Broadband Planning Manager (Analyst IV).
The Office for Community Technology (OCT) is a diverse workplace that encourages collaboration, creativity, and innovation in solving problems. OCT strives to foster a positive work environment in which employees can grow professionally and contribute to the success of the organization. The Office for Community Technology is a small bureau of the City of Portland which also provides staff support to the Mt. Hood Cable Regulatory Commission (MHCRC), a public governing board, comprised of community appointees from six jurisdictions ( www.mhcrc.org ).
The role of the Community Broadband Planner is to lead broadband infrastructure planning and deployment strategies under the framework of the City’s Digital Equity Action Plan (DEAP) to ensure 100% of residents, particularly Black, Indigenous, and people of color communities, MWESBs, public agencies, and frontline-serving organizations have barrier free access to affordable, high-speed internet. This position will work closely with the OCT’s Digital Equity Coordinator and regional stakeholders to research and recommend strategies that result in equitable, affordable deployment and access to broadband services. This work will result in a Broadband Strategic Plan for the City of Portland. The plan is expected to articulate and implement community-driven broadband policy objectives that:
Improve broadband affordability, speed, reliability, and adoption for unserved communities and populations
Drive job creation, promote innovation, improve economic vitality, and expand markets for local businesses
Respond to the ongoing and growing broadband needs of education systems, health care systems, public safety systems, industries and business, governmental operations, and residents
The ideal candidate has a passion for equitable broadband adoption solutions, knowledge of innovative telecommunications network design concepts, and a drive to support the community and public agencies working together to make meaningful change.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3294473/community-broadband-planning-manager-analyst-iv?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Community Broadband Planning Manager (Analyst IV)
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $84,656.00 - $148,138.00 Annually
Job Type: Regular
Location: Portland, OR
Bureau: Office for Community Technology
The Office for Community Technology is seeking a Community Broadband Planning Manager (Analyst IV).
The Office for Community Technology (OCT) is a diverse workplace that encourages collaboration, creativity, and innovation in solving problems. OCT strives to foster a positive work environment in which employees can grow professionally and contribute to the success of the organization. The Office for Community Technology is a small bureau of the City of Portland which also provides staff support to the Mt. Hood Cable Regulatory Commission (MHCRC), a public governing board, comprised of community appointees from six jurisdictions ( www.mhcrc.org ).
The role of the Community Broadband Planner is to lead broadband infrastructure planning and deployment strategies under the framework of the City’s Digital Equity Action Plan (DEAP) to ensure 100% of residents, particularly Black, Indigenous, and people of color communities, MWESBs, public agencies, and frontline-serving organizations have barrier free access to affordable, high-speed internet. This position will work closely with the OCT’s Digital Equity Coordinator and regional stakeholders to research and recommend strategies that result in equitable, affordable deployment and access to broadband services. This work will result in a Broadband Strategic Plan for the City of Portland. The plan is expected to articulate and implement community-driven broadband policy objectives that:
Improve broadband affordability, speed, reliability, and adoption for unserved communities and populations
Drive job creation, promote innovation, improve economic vitality, and expand markets for local businesses
Respond to the ongoing and growing broadband needs of education systems, health care systems, public safety systems, industries and business, governmental operations, and residents
The ideal candidate has a passion for equitable broadband adoption solutions, knowledge of innovative telecommunications network design concepts, and a drive to support the community and public agencies working together to make meaningful change.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3294473/community-broadband-planning-manager-analyst-iv?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Job Title: Human Resources Analyst I - Limited Duration
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $56,264.00 - $104,291.00 Annually
Job Type: Limited Duration
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Human Resources
The City of Portland and the Bureau of Human Resources is seeking a Human Resources Analyst I - Limited Duration to join the team.
This is a Limited Duration position. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources.
This position is an integral part of the benefits team and under general supervision is responsible for supporting the functions of the City's employee benefits program by providing assistance to employees regarding eligibility, enrollment, plan coverage, and policies and procedures. Also provides additional support to the deferred compensation and leave programs to support its purposes.
What you will get to do:
Customer Service / Employee Education
Respond to employee questions and resolve issues related to benefits coverage, deferred compensation and leave plans ensuring the City’s Core Values are represented. Support strategic initiatives such as the Preventive Care Initiative and State Paid Family Leave Programs and educate employees on the impacts.
Benefits and Deferred Compensation Administration
Administer eligibility and enrollment for employees by following processes and rules detailed in City plan documents, SPDs, collective bargaining agreements, City Administrative Rules and provisions for the Affordable Care Act (ACA). Review enrollment record to ensure completeness and the accuracy of elections, collect necessary documentation to support enrollment, send initial COBRA notice, provide guidance/support/information/instructions for accessing benefits. Review and respond to carrier enrollment discrepancy reports.
Life Insurance Approvals/Denials/Ported Coverage
Process life insurance claims by contacting beneficiaries and providing any required benefits forms, completing claim form, compiling enrollment summary, and providing employee records as requested by insurance provider. Updates employee elections of supplemental life insurance coverage amounts and long-term disability insurance upon approval by insurance company and includes quarterly audits of active employees with ported coverage.
Electronic Records Processing:
Originator of COBRA and retiree notices for separated employees. Maintain employee files for employee benefit folders, archiving as necessary.
Serve as back-up to other HR Analysts:
Final paycheck processing
Benefit Payment processing
Demographics File processing for benefits eligibility determination
Enrollment processing for Family Status Changes
New employee orientation – Benefits presentation
Conduct enrollment audits for accuracy including dependent eligibility
Complete local, state, and national benefits survey request and inform benefits manager of important trends found in the survey results
For more information or to apply for the job, please visit our website:
https://www.governmentjobs.com/careers/portlandor/jobs/3296428/human-resources-analyst-i-limited-duration?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Human Resources Analyst I - Limited Duration
Closing Date/Time: MONDAY 11/29/21 11:59 PM PST
Salary: $56,264.00 - $104,291.00 Annually
Job Type: Limited Duration
Location: 1120 SW 5th Ave, OR
Bureau: OMF-Bureau of Human Resources
The City of Portland and the Bureau of Human Resources is seeking a Human Resources Analyst I - Limited Duration to join the team.
This is a Limited Duration position. Persons appointed to limited term positions will be designated as limited duration employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources.
This position is an integral part of the benefits team and under general supervision is responsible for supporting the functions of the City's employee benefits program by providing assistance to employees regarding eligibility, enrollment, plan coverage, and policies and procedures. Also provides additional support to the deferred compensation and leave programs to support its purposes.
What you will get to do:
Customer Service / Employee Education
Respond to employee questions and resolve issues related to benefits coverage, deferred compensation and leave plans ensuring the City’s Core Values are represented. Support strategic initiatives such as the Preventive Care Initiative and State Paid Family Leave Programs and educate employees on the impacts.
Benefits and Deferred Compensation Administration
Administer eligibility and enrollment for employees by following processes and rules detailed in City plan documents, SPDs, collective bargaining agreements, City Administrative Rules and provisions for the Affordable Care Act (ACA). Review enrollment record to ensure completeness and the accuracy of elections, collect necessary documentation to support enrollment, send initial COBRA notice, provide guidance/support/information/instructions for accessing benefits. Review and respond to carrier enrollment discrepancy reports.
Life Insurance Approvals/Denials/Ported Coverage
Process life insurance claims by contacting beneficiaries and providing any required benefits forms, completing claim form, compiling enrollment summary, and providing employee records as requested by insurance provider. Updates employee elections of supplemental life insurance coverage amounts and long-term disability insurance upon approval by insurance company and includes quarterly audits of active employees with ported coverage.
Electronic Records Processing:
Originator of COBRA and retiree notices for separated employees. Maintain employee files for employee benefit folders, archiving as necessary.
Serve as back-up to other HR Analysts:
Final paycheck processing
Benefit Payment processing
Demographics File processing for benefits eligibility determination
Enrollment processing for Family Status Changes
New employee orientation – Benefits presentation
Conduct enrollment audits for accuracy including dependent eligibility
Complete local, state, and national benefits survey request and inform benefits manager of important trends found in the survey results
For more information or to apply for the job, please visit our website:
https://www.governmentjobs.com/careers/portlandor/jobs/3296428/human-resources-analyst-i-limited-duration?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Job Title: Engineer-Geotechnical
Closing Date/Time: MONDAY 11/08/21 11:59 PM PST
Salary: $49.41 - $60.06 Hourly
Job Type: Regular
Location: Portland, OR
Bureau: Bureau of Environmental Services
The Bureau of Environmental Services (BES) is seeking a Geotechnical Engineer to join our team at the Materials Testing Laboratory located at 1405 N River Street in Portland, Oregon.
A Geotechnical Engineer in this position is considered a subject matter expert within the Bureau. This position interacts with project designers, project managers, and construction inspection and testing staff. This position serves on projects of varying complexity, for BES projects and other Bureaus’ projects at the City. Projects include storm and sanity pipeline rehabilitations, sanitary pump stations and infrastructure at the wastewater treatment plants, building foundations, bridges, retaining walls, and landslide mitigations. The Geotechnical Engineer in this position serves various roles on design, maintenance, improvement, and construction projects such as performing the geotechnical investigations, providing general consultation, performing peer review, and review of plans and specifications for geotechnical-related components. The Geotechnical Engineer also provides valuable input during development or improvement of City engineering standards.
In particular, a Geotechnical Engineer:
Performs the geotechnical design of public works structures and the review of private development including, but not limited to earthwork, grading, foundations, retaining walls, shoring, slope stabilization, ground improvement and erosion control.
Performs site inspections of development sites. Evaluates site conditions and potential geologic hazards. Determines whether geotechnical engineering, engineering geology and/or seismic site hazard studies are required for proposed development.
Performs analyses of construction plans having complex and unusual geotechnical features.
Develops technical standards for the geotechnical engineering features of construction.
Determines whether geotechnical engineering features of construction plans comply with applicable codes and regulations, and professional standards of practice.
Plans geotechnical exploration and testing programs, interprets results and incorporates them into design and plans.
Designs and manages construction of landslide mitigation measures; monitors measuring instruments; analyzes data; designs and oversees installation of shoring.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3273360/engineer-geotechnical?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
Full Time
Job Title: Engineer-Geotechnical
Closing Date/Time: MONDAY 11/08/21 11:59 PM PST
Salary: $49.41 - $60.06 Hourly
Job Type: Regular
Location: Portland, OR
Bureau: Bureau of Environmental Services
The Bureau of Environmental Services (BES) is seeking a Geotechnical Engineer to join our team at the Materials Testing Laboratory located at 1405 N River Street in Portland, Oregon.
A Geotechnical Engineer in this position is considered a subject matter expert within the Bureau. This position interacts with project designers, project managers, and construction inspection and testing staff. This position serves on projects of varying complexity, for BES projects and other Bureaus’ projects at the City. Projects include storm and sanity pipeline rehabilitations, sanitary pump stations and infrastructure at the wastewater treatment plants, building foundations, bridges, retaining walls, and landslide mitigations. The Geotechnical Engineer in this position serves various roles on design, maintenance, improvement, and construction projects such as performing the geotechnical investigations, providing general consultation, performing peer review, and review of plans and specifications for geotechnical-related components. The Geotechnical Engineer also provides valuable input during development or improvement of City engineering standards.
In particular, a Geotechnical Engineer:
Performs the geotechnical design of public works structures and the review of private development including, but not limited to earthwork, grading, foundations, retaining walls, shoring, slope stabilization, ground improvement and erosion control.
Performs site inspections of development sites. Evaluates site conditions and potential geologic hazards. Determines whether geotechnical engineering, engineering geology and/or seismic site hazard studies are required for proposed development.
Performs analyses of construction plans having complex and unusual geotechnical features.
Develops technical standards for the geotechnical engineering features of construction.
Determines whether geotechnical engineering features of construction plans comply with applicable codes and regulations, and professional standards of practice.
Plans geotechnical exploration and testing programs, interprets results and incorporates them into design and plans.
Designs and manages construction of landslide mitigation measures; monitors measuring instruments; analyzes data; designs and oversees installation of shoring.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3273360/engineer-geotechnical?sort=PostingDate%7CDescending&page=1&pagetype=jobOpportunitiesJobs
The City Budget Office (CBO) is seeking to add an experienced and motivated Senior Financial & Policy Analyst (Financial Analyst II) to our team.
This position will join our small yet mighty team of financial and policy analysts who are involved in all phases of the budget process, from the development of operating and capital budgets to the formulation of policy and program recommendations for the Mayor and Council. Financial & Policy Analysts are assigned a portfolio of bureaus and are responsible for providing the Mayor and Council with thorough yet concise evidence-based analyses of significant City issues. In addition to managing the City’s Budget Processes and monitoring bureau budgets, the City Budget Office leads citywide performance management and measurement initiatives, supports bureau finance managers in achieving common goals, and provides analytical support and recommendations to City Council.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3221406/senior-financial-policy-analyst-financial-analyst-ii?keywords=policy&pagetype=jobOpportunitiesJobs
Full Time
The City Budget Office (CBO) is seeking to add an experienced and motivated Senior Financial & Policy Analyst (Financial Analyst II) to our team.
This position will join our small yet mighty team of financial and policy analysts who are involved in all phases of the budget process, from the development of operating and capital budgets to the formulation of policy and program recommendations for the Mayor and Council. Financial & Policy Analysts are assigned a portfolio of bureaus and are responsible for providing the Mayor and Council with thorough yet concise evidence-based analyses of significant City issues. In addition to managing the City’s Budget Processes and monitoring bureau budgets, the City Budget Office leads citywide performance management and measurement initiatives, supports bureau finance managers in achieving common goals, and provides analytical support and recommendations to City Council.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3221406/senior-financial-policy-analyst-financial-analyst-ii?keywords=policy&pagetype=jobOpportunitiesJobs
The Office of Mayor Ted Wheeler seeks a dedicated professional to serve as the Project Assistant/Coordinator to the Strategic Innovations Group and join a hardworking, diverse, and talented team.
This position provides project assistance and coordination to the Strategic Innovations Group (SIG), providing logistical support, coordination on behalf of, and organization of the work of Action Table meetings for several groups. Successful candidates will have strong organizational skills and experience coordinating logistics for large meetings, including scheduling, managing virtual meeting platforms, note taking, and strong written communication skills. The successful candidate will demonstrate interest and ability to build trusted and productive relationships with community stakeholders, businesses, nonprofits, and government staffers.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3219783/project-assistant-coordinator-sig-commissioners-admin-support-specialist?keywords=project&pagetype=jobOpportunitiesJobs
Full Time
The Office of Mayor Ted Wheeler seeks a dedicated professional to serve as the Project Assistant/Coordinator to the Strategic Innovations Group and join a hardworking, diverse, and talented team.
This position provides project assistance and coordination to the Strategic Innovations Group (SIG), providing logistical support, coordination on behalf of, and organization of the work of Action Table meetings for several groups. Successful candidates will have strong organizational skills and experience coordinating logistics for large meetings, including scheduling, managing virtual meeting platforms, note taking, and strong written communication skills. The successful candidate will demonstrate interest and ability to build trusted and productive relationships with community stakeholders, businesses, nonprofits, and government staffers.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3219783/project-assistant-coordinator-sig-commissioners-admin-support-specialist?keywords=project&pagetype=jobOpportunitiesJobs
The City Budget Office (CBO) is seeking to add a Citywide Strategy and Finance Analyst (Analyst III) to their team.
We are seeking an experienced and highly motivated Strategy and Finance Analyst who is eager to apply their skills to improve the resiliency and efficacy of City services and investments. This position will work with City Budget Office leadership to identify significant and complex multi-bureau and Citywide financial and operational issues; independently plan and conduct analyses to highlight root cause challenges; and develop and propose actionable solutions to address challenges. The Citywide Strategy and Finance Analyst will provide City leaders - including the Mayor and Council - with thorough yet concise evidence-based analyses and recommendations of significant City issues.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3219502/citywide-strategy-and-finance-analyst-analyst-iii?keywords=citywide&pagetype=jobOpportunitiesJobs
Full Time
The City Budget Office (CBO) is seeking to add a Citywide Strategy and Finance Analyst (Analyst III) to their team.
We are seeking an experienced and highly motivated Strategy and Finance Analyst who is eager to apply their skills to improve the resiliency and efficacy of City services and investments. This position will work with City Budget Office leadership to identify significant and complex multi-bureau and Citywide financial and operational issues; independently plan and conduct analyses to highlight root cause challenges; and develop and propose actionable solutions to address challenges. The Citywide Strategy and Finance Analyst will provide City leaders - including the Mayor and Council - with thorough yet concise evidence-based analyses and recommendations of significant City issues.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3219502/citywide-strategy-and-finance-analyst-analyst-iii?keywords=citywide&pagetype=jobOpportunitiesJobs
The Bureau of Planning and Sustainability (BPS) is seeking Sustainable Economy and Just Transition Analyst.
The position will lead BPS’s work to ensure that Portland’s transition away from a fossil fuel economy is sustainable, just, and equitable. The position will work to establish and implement a vision of Portland as a leader in creating equitable, clean, carbon-free, circular industry and business that provides equitable development and creates well-paying jobs. The position will help inform and create a responsive, adaptive economy that centers Black, Indigenous and people of color communities so that they benefit from the economic opportunity presented by the transition away from fossil fuels.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3219383/sustainable-economy-and-just-transition-analyst-analyst-iii?keywords=sustain&pagetype=jobOpportunitiesJobs
Full Time
The Bureau of Planning and Sustainability (BPS) is seeking Sustainable Economy and Just Transition Analyst.
The position will lead BPS’s work to ensure that Portland’s transition away from a fossil fuel economy is sustainable, just, and equitable. The position will work to establish and implement a vision of Portland as a leader in creating equitable, clean, carbon-free, circular industry and business that provides equitable development and creates well-paying jobs. The position will help inform and create a responsive, adaptive economy that centers Black, Indigenous and people of color communities so that they benefit from the economic opportunity presented by the transition away from fossil fuels.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3219383/sustainable-economy-and-just-transition-analyst-analyst-iii?keywords=sustain&pagetype=jobOpportunitiesJobs
The Office of Management & Finance seeks multiple 311 Customer Service Representative I s to join the 311 Program team. 311 Customer Service Representatives respond to a wide variety of community inquiries about City of Portland and Multnomah County programs and services over the phone, online, via email, and in-person at City buildings. When contacted by a community member or visitor, they assess the customer’s needs and may provide information, intake a request or report, or refer the customer to appropriate government or community resources. To support this work, they also maintain and update an extensive database of service information, local government programs and social service resources.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3209466/311-customer-service-representative-i?keywords=311&pagetype=jobOpportunitiesJobs
Full Time
The Office of Management & Finance seeks multiple 311 Customer Service Representative I s to join the 311 Program team. 311 Customer Service Representatives respond to a wide variety of community inquiries about City of Portland and Multnomah County programs and services over the phone, online, via email, and in-person at City buildings. When contacted by a community member or visitor, they assess the customer’s needs and may provide information, intake a request or report, or refer the customer to appropriate government or community resources. To support this work, they also maintain and update an extensive database of service information, local government programs and social service resources.
For more information or to apply for the job, please visit our website: https://www.governmentjobs.com/careers/portlandor/jobs/3209466/311-customer-service-representative-i?keywords=311&pagetype=jobOpportunitiesJobs
