Grand Rapids Art Museum
Grand Rapids, MI, USA
Department: Advancement Job Status: Full Time
FLSA Status: Non-Exempt Reports to : Director of Advancement
Work Schedule: M-F, occasional evenings and weekends Amount of Travel Required: occasional
Positions Supervised: Interns, Seasonal Support, Volunteers
Position Summary
The Membership Manager builds the Museum membership program, budget and strategy. Maintains and manages accurate membership records. Plans, coordinates, promotes and analyzes member events/activities. The Membership manager must display a strong understanding of philanthropy. They will partner with key colleagues across the Museum to accomplish the Museum’s goal of growing and optimizing the membership program.
Essential Job Functions
Evaluate, develop and build the membership strategic plan and work in coordination with the Director of Advancement, Director & CEO, and Finance to ensure the program follows the Museum strategic plan.
Ensure that department goals are met and adheres to approved budgets.
Develop and maintain annual budget for membership program.
Plan, coordinate, and implement lively and engaging member activities with Special Events team - previews, trips, behind the scenes, and other activities designed to encourage growth in membership.
Work with Communications team on membership marketing plan, including Member Preview invitations, general solicitation, promotions, and special event promotion.
Write copy for member preview invitations, monthly membership emails, promotional materials, and membership related events on the website.
Oversees membership customer service process including the processing of memberships in Altru and mail acknowledgement (membership card with tax receipt).
Maintain membership information and documentation including Altru database, hard copy files, and correspondence.
Manage monthly membership renewal communications (letter and emails).
Provide monthly membership financial reports to the Finance office and monthly reports and dashboard information to Director of Advancement.
Provide and present membership information for Board Meetings and Annual Report.
Work with Visitor Services to ensure proper training on membership program, policies and procedures, and strategies to increase on-site sales. Maintain visitor conversion rate reports.
Plan and implement annual membership drive, direct mail, and email campaigns.
Create and maintain membership mailing lists for member publications, invitations, etc.
In coordination with Visitor Services, handle all membership requests, inquiries, or complaints on a timely basis.
Train membership interns in database entry and membership processing. Oversee the activities and assignments of Membership interns and office volunteers.
Other duties as assigned, including assistance with other Advancement projects and events when needed.
Skills, Knowledge and Abilities
To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skills and/or ability required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual will need to maintain confidentiality of all membership information. Enthusiastic and outgoing personality with high level of customer service and sales skills is expected. Must have excellent communication skills with the ability to interact and integrate with variety of people and develop positive relationships. Strong organizational skills, self-motivation, and attention to detail are necessary as well as creativity in reaching potential members. This individual must have working knowledge of Microsoft Office/Office 365 (Word, Excel, Outlook, Power Point) and database experience—Blackbaud Raiser’s Edge and Altru is beneficial. This individual should have experience working with mailing-houses, the bulk mail unit as well as printers, and graphic designers.
Bachelor’s Degree required, Master’s Degree preferred in nonprofit administration, psychology, marketing, communications or related field. 3-5 years related experience in areas of nonprofit, membership, development, sales or marketing.
Physical Job Requirements
While performing this job the employee will be required to sit (80%), stand, walk (20%). Will be required to lift up to 20 pounds occasionally. Will do close work with a computer monitor and repetitive hand movement. Must be able to communicate verbally.
GRAM has a strong commitment to Diversity
Full Time
Department: Advancement Job Status: Full Time
FLSA Status: Non-Exempt Reports to : Director of Advancement
Work Schedule: M-F, occasional evenings and weekends Amount of Travel Required: occasional
Positions Supervised: Interns, Seasonal Support, Volunteers
Position Summary
The Membership Manager builds the Museum membership program, budget and strategy. Maintains and manages accurate membership records. Plans, coordinates, promotes and analyzes member events/activities. The Membership manager must display a strong understanding of philanthropy. They will partner with key colleagues across the Museum to accomplish the Museum’s goal of growing and optimizing the membership program.
Essential Job Functions
Evaluate, develop and build the membership strategic plan and work in coordination with the Director of Advancement, Director & CEO, and Finance to ensure the program follows the Museum strategic plan.
Ensure that department goals are met and adheres to approved budgets.
Develop and maintain annual budget for membership program.
Plan, coordinate, and implement lively and engaging member activities with Special Events team - previews, trips, behind the scenes, and other activities designed to encourage growth in membership.
Work with Communications team on membership marketing plan, including Member Preview invitations, general solicitation, promotions, and special event promotion.
Write copy for member preview invitations, monthly membership emails, promotional materials, and membership related events on the website.
Oversees membership customer service process including the processing of memberships in Altru and mail acknowledgement (membership card with tax receipt).
Maintain membership information and documentation including Altru database, hard copy files, and correspondence.
Manage monthly membership renewal communications (letter and emails).
Provide monthly membership financial reports to the Finance office and monthly reports and dashboard information to Director of Advancement.
Provide and present membership information for Board Meetings and Annual Report.
Work with Visitor Services to ensure proper training on membership program, policies and procedures, and strategies to increase on-site sales. Maintain visitor conversion rate reports.
Plan and implement annual membership drive, direct mail, and email campaigns.
Create and maintain membership mailing lists for member publications, invitations, etc.
In coordination with Visitor Services, handle all membership requests, inquiries, or complaints on a timely basis.
Train membership interns in database entry and membership processing. Oversee the activities and assignments of Membership interns and office volunteers.
Other duties as assigned, including assistance with other Advancement projects and events when needed.
Skills, Knowledge and Abilities
To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skills and/or ability required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The individual will need to maintain confidentiality of all membership information. Enthusiastic and outgoing personality with high level of customer service and sales skills is expected. Must have excellent communication skills with the ability to interact and integrate with variety of people and develop positive relationships. Strong organizational skills, self-motivation, and attention to detail are necessary as well as creativity in reaching potential members. This individual must have working knowledge of Microsoft Office/Office 365 (Word, Excel, Outlook, Power Point) and database experience—Blackbaud Raiser’s Edge and Altru is beneficial. This individual should have experience working with mailing-houses, the bulk mail unit as well as printers, and graphic designers.
Bachelor’s Degree required, Master’s Degree preferred in nonprofit administration, psychology, marketing, communications or related field. 3-5 years related experience in areas of nonprofit, membership, development, sales or marketing.
Physical Job Requirements
While performing this job the employee will be required to sit (80%), stand, walk (20%). Will be required to lift up to 20 pounds occasionally. Will do close work with a computer monitor and repetitive hand movement. Must be able to communicate verbally.
GRAM has a strong commitment to Diversity
Sparrow Health Systems
Lansing, MI, USA
Job Description
General Purpose of Job :
The Diet Technician provides professional nutrition services for the care and treatment of patients, by screening, assessing, planning, implementing and evaluating individual patient care according to Food and Nutrition Services policies, procedures and standards of care, in conjunction with the medical staff and other ancillary services.
Essential Duties :
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
Assesses nutritional status of patients and initiates appropriate nutritional care in accordance with established guidelines.
Develops and implements nutrition care plans based upon assessment of the patient. Evaluates patient’s response, updates care plan and documents assessment plan and response in the patient record.
Instructs or counsels patients and patients significant others on nutritional needs, diet modifications, and food/drug interactions.
Teaches nutrition classes for patients, hospital personnel and community groups. Assumes preceptor role for new Associates, diet techs, student dietitians and/or student volunteers and dietetic interns.
Resource for physicians, hospital personnel and the community regarding nutrition practices. Maintains knowledge of current trends in nutrition. Maintains professional standards by participating in services, committees, etc.
Participates in the monitoring and evaluation of clinical nutrition policies and procedures.
Job Requirements
General Requirements
Work Experience
None
Education
Completion of ADA Dietetic Technician Program, or BS in Dietetics or Nutrition, or a BS or BA degree with completion of all clinical nutrition courses required by the ADA to apply for a dietetic internship, or a BS or BA degree with commensurate experience in nutrition and special diets.
Specialized Knowledge and Skills
Clinical knowledge and analytical abilities necessary to formulate effective nutrition care plans in conjunction with the Registered Dietitian and other multi-disciplinary team members to provide appropriate patient care.
Demonstrated interpersonal skills to communicate effectively and appropriately with patients, families, physicians and other hospital associates.
Able to demonstrate the knowledge and skill necessary to provide care based on physical, psycho/social, educational, safety and related criteria, appropriate to the age of the patients serviced in her/his assigned service area as related to the principle duties and responsibilities of the position.
The skills and knowledge needed to provide such care may be gained through education, training or experience.
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Clinical Professional/Technical/Allied Health
Full Time
Job Description
General Purpose of Job :
The Diet Technician provides professional nutrition services for the care and treatment of patients, by screening, assessing, planning, implementing and evaluating individual patient care according to Food and Nutrition Services policies, procedures and standards of care, in conjunction with the medical staff and other ancillary services.
Essential Duties :
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
Assesses nutritional status of patients and initiates appropriate nutritional care in accordance with established guidelines.
Develops and implements nutrition care plans based upon assessment of the patient. Evaluates patient’s response, updates care plan and documents assessment plan and response in the patient record.
Instructs or counsels patients and patients significant others on nutritional needs, diet modifications, and food/drug interactions.
Teaches nutrition classes for patients, hospital personnel and community groups. Assumes preceptor role for new Associates, diet techs, student dietitians and/or student volunteers and dietetic interns.
Resource for physicians, hospital personnel and the community regarding nutrition practices. Maintains knowledge of current trends in nutrition. Maintains professional standards by participating in services, committees, etc.
Participates in the monitoring and evaluation of clinical nutrition policies and procedures.
Job Requirements
General Requirements
Work Experience
None
Education
Completion of ADA Dietetic Technician Program, or BS in Dietetics or Nutrition, or a BS or BA degree with completion of all clinical nutrition courses required by the ADA to apply for a dietetic internship, or a BS or BA degree with commensurate experience in nutrition and special diets.
Specialized Knowledge and Skills
Clinical knowledge and analytical abilities necessary to formulate effective nutrition care plans in conjunction with the Registered Dietitian and other multi-disciplinary team members to provide appropriate patient care.
Demonstrated interpersonal skills to communicate effectively and appropriately with patients, families, physicians and other hospital associates.
Able to demonstrate the knowledge and skill necessary to provide care based on physical, psycho/social, educational, safety and related criteria, appropriate to the age of the patients serviced in her/his assigned service area as related to the principle duties and responsibilities of the position.
The skills and knowledge needed to provide such care may be gained through education, training or experience.
Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Job Family
Clinical Professional/Technical/Allied Health
Michigan State University
Eli and Edythe Broad Art Museum at Michigan State University, East Circle Drive, East Lansing, MI, USA
Define and implement the Broad Art Museum’s communications strategy to increase public awareness and promote the programs and activities of the museum through a variety of worldwide media outreach activities; promote the museum’s programs to a targeted regional and international press corps with a view toward maximizing visitation to the museum; work with the university’s central communications team to ensure consistency and brand alignment in messaging throughout all museum communications materials; develop and maintain relationships with the museum’s target media, pitch and manage stories, answer media inquiries, and manage media visits and appearances, including providing in-depth guided tours; develop strategic marketing strategy, including digital, for exhibitions, public programs, and membership campaigns; write press materials, maintain the online pressroom, and distribute press releases, as well as ensure the museum’s media database is up to date and appropriately targeted; write and edit a variety of content, including marketing collateral copy, website copy, social media posts, and e-mail copy; monitor the media and the web for relevant stories about the museum and related fields, provide internal clip reports, and share relevant stories with museum followers online; oversee website content and supervise the day-to-day entry of content, as well as manage, develop, and implement content for social media; review all designed print pieces and submitted digital copy to ensure quality and consistency in voice and to maintain consistency in wording, branding, and messaging across all communications; oversee the development and production of all print and digital marketing collateral and advertising materials; conduct visitor and market surveys to assess public opinion of the museum to inform the ongoing communications strategy and assist other departments in shaping programs accordingly; actively seek public relations opportunities for the museum.
Full Time
Define and implement the Broad Art Museum’s communications strategy to increase public awareness and promote the programs and activities of the museum through a variety of worldwide media outreach activities; promote the museum’s programs to a targeted regional and international press corps with a view toward maximizing visitation to the museum; work with the university’s central communications team to ensure consistency and brand alignment in messaging throughout all museum communications materials; develop and maintain relationships with the museum’s target media, pitch and manage stories, answer media inquiries, and manage media visits and appearances, including providing in-depth guided tours; develop strategic marketing strategy, including digital, for exhibitions, public programs, and membership campaigns; write press materials, maintain the online pressroom, and distribute press releases, as well as ensure the museum’s media database is up to date and appropriately targeted; write and edit a variety of content, including marketing collateral copy, website copy, social media posts, and e-mail copy; monitor the media and the web for relevant stories about the museum and related fields, provide internal clip reports, and share relevant stories with museum followers online; oversee website content and supervise the day-to-day entry of content, as well as manage, develop, and implement content for social media; review all designed print pieces and submitted digital copy to ensure quality and consistency in voice and to maintain consistency in wording, branding, and messaging across all communications; oversee the development and production of all print and digital marketing collateral and advertising materials; conduct visitor and market surveys to assess public opinion of the museum to inform the ongoing communications strategy and assist other departments in shaping programs accordingly; actively seek public relations opportunities for the museum.
