Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
About the role:
Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates. Monitors region sales performance on an ongoing basis. Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly. Selects, develops and leads team of sales representatives (territory managers). Responsible for Revenue and Expense Budgets.
Your responsibilities will include:
Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly.
Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates.
Monitors regional sales performance on an ongoing basis, initiating corrective action as required.
Responsible for developing, implementing and monitoring a region targeting program.
Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth.
Coaches sales representatives on selling skills and targeting of accounts. Shares personal selling experiences in a way that motivates others and teaches applicable skills.
Identifies and develops working relationships with the economic buyer in their region's key accounts.
Maintains knowledge of the industry and the competition, continually seeking information from physicians, suppliers, insurance carriers and others to challenge, modify and prioritize regional strategies and prepares their team to counter the competition.
Facilitation of contract negotiations involving all products within the region; helps define negotiation parameters for tough economically constrained customer situations.
Ensures the effective implementation of representative customer records, key contacts, reports and company policies.
Responsible for the proper maintenance of organization cars and equipment within the assigned region.
Plans and controls expenses to ensure sales objectives are met within budget. Responsible for revenue budgets.
Attend and participate in customer, company and industry sponsored forums and courses.
Develop and maintain relationships with key BSC functional areas.
Maintains talent mindset and actively develops pipeline of future BSC sales representative candidates. Ensures that policies are followed in recruiting and selecting the best talent.
Spends a minimum of 70% time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understand of the customer.
Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiate each product line against the competitor's products in front of the customer.
Ensure applicable BSC SOP's are understood and implemented - i.e. audits.
Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
Establishes and promotes a work environment that supports the Quality Policy and Quality System.
Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
Establishes and promotes a work environment that supports the Quality Policy and Quality System.
What we’re looking for in you:
Basic Qualifications
Bachelor's degree or equivalent sales work experience
Minimum 7 years of sales related work experience
Must have a technical aptitude; be able to discuss, explain complex software algorithms.
Must be able to work flexible hours, complete extensive training program
Preferred Qualifications
Medical device sales, clinical education and/or clinical research experience
Master's degree
About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer
Nearest Major Market: Atlanta Job Segment: Medical, Developer, Electrophysiology, Medical Technology, Manager, Healthcare, Technology, Management
Full Time
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
About the role:
Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates. Monitors region sales performance on an ongoing basis. Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly. Selects, develops and leads team of sales representatives (territory managers). Responsible for Revenue and Expense Budgets.
Your responsibilities will include:
Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly.
Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates.
Monitors regional sales performance on an ongoing basis, initiating corrective action as required.
Responsible for developing, implementing and monitoring a region targeting program.
Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth.
Coaches sales representatives on selling skills and targeting of accounts. Shares personal selling experiences in a way that motivates others and teaches applicable skills.
Identifies and develops working relationships with the economic buyer in their region's key accounts.
Maintains knowledge of the industry and the competition, continually seeking information from physicians, suppliers, insurance carriers and others to challenge, modify and prioritize regional strategies and prepares their team to counter the competition.
Facilitation of contract negotiations involving all products within the region; helps define negotiation parameters for tough economically constrained customer situations.
Ensures the effective implementation of representative customer records, key contacts, reports and company policies.
Responsible for the proper maintenance of organization cars and equipment within the assigned region.
Plans and controls expenses to ensure sales objectives are met within budget. Responsible for revenue budgets.
Attend and participate in customer, company and industry sponsored forums and courses.
Develop and maintain relationships with key BSC functional areas.
Maintains talent mindset and actively develops pipeline of future BSC sales representative candidates. Ensures that policies are followed in recruiting and selecting the best talent.
Spends a minimum of 70% time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understand of the customer.
Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiate each product line against the competitor's products in front of the customer.
Ensure applicable BSC SOP's are understood and implemented - i.e. audits.
Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
Establishes and promotes a work environment that supports the Quality Policy and Quality System.
Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
Establishes and promotes a work environment that supports the Quality Policy and Quality System.
What we’re looking for in you:
Basic Qualifications
Bachelor's degree or equivalent sales work experience
Minimum 7 years of sales related work experience
Must have a technical aptitude; be able to discuss, explain complex software algorithms.
Must be able to work flexible hours, complete extensive training program
Preferred Qualifications
Medical device sales, clinical education and/or clinical research experience
Master's degree
About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer
Nearest Major Market: Atlanta Job Segment: Medical, Developer, Electrophysiology, Medical Technology, Manager, Healthcare, Technology, Management
Description
Identify areas of risk, trends, or processes that require immediate or further review and ensure that the appropriate staff members are notified timely.
Conduct follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits.
Prepare memos, process walkthroughs, and reports based on audit findings.
Assist the independent auditors with annual and interim substantive/SOX testing as requested.
Assist with special projects as requested.
Assist in the scope and schedule of the internal audit department for the coming year.
Present findings to the divisional leadership, when appropriate.
Working knowledge of Microsoft Office Suite, databases and tools.
CPA/CIA preferred but not required.
Public accounting experience preferred but not required.
Bachelor’s degree in Business related field. Experience and employment history will be considered
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Full Time
Description
Identify areas of risk, trends, or processes that require immediate or further review and ensure that the appropriate staff members are notified timely.
Conduct follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits.
Prepare memos, process walkthroughs, and reports based on audit findings.
Assist the independent auditors with annual and interim substantive/SOX testing as requested.
Assist with special projects as requested.
Assist in the scope and schedule of the internal audit department for the coming year.
Present findings to the divisional leadership, when appropriate.
Working knowledge of Microsoft Office Suite, databases and tools.
CPA/CIA preferred but not required.
Public accounting experience preferred but not required.
Bachelor’s degree in Business related field. Experience and employment history will be considered
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Brentwood School
Los Arcos Mexican Restaurant, South Hairston Road, Stone Mountain, GA, USA
Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.
BRENTWOOD SCHOOL
Middle School S ixth Grade Teacher
Brentwood School, a vibrant and diverse K-12 independent school, is looking for a Sixth Grade teacher beginning in August , 2019 . We are seeking individuals from independent, public, private, or charter schools, with prior experience in and a passion for teaching lower school students. A minimum of a college bachelor’s degree is required , however a master’s degree is preferred . In addition to the attributes and qualities below, an ideal candidate for this position would possess a passion and enthusiasm for mathematics.
It is expected that a successful candidate would:
• Support the school’s educational mission by challenging, engaging, and nurturing students
• Demonstrate an understanding of thematic learning
• Have experience working in a collaborative grade level team
• Create lessons and projects that are inclusive of the diversity and multiculturalism in our community
• Have a successful track record and proven ability in the instruction of upper elementary mathematics
• Communicate effectively
In addition, a candidate should possess the following personal qualities:
• Strong collaboration skills
• An interest in and openness to professional growth and development
• A commitment to diversity and inclusion
• A sense of humor, warmth of personality, and energy
• Flexibility
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com . Please submit a lett er of interest and a resume to:
Nasrin Farahmand Administrative Assistant to the Middle School Director 100 S. Barrington Place Los Angeles, CA 90049 Fax 310-476-5844 nfarahmand @bwscampus.com
Full Time
Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.
BRENTWOOD SCHOOL
Middle School S ixth Grade Teacher
Brentwood School, a vibrant and diverse K-12 independent school, is looking for a Sixth Grade teacher beginning in August , 2019 . We are seeking individuals from independent, public, private, or charter schools, with prior experience in and a passion for teaching lower school students. A minimum of a college bachelor’s degree is required , however a master’s degree is preferred . In addition to the attributes and qualities below, an ideal candidate for this position would possess a passion and enthusiasm for mathematics.
It is expected that a successful candidate would:
• Support the school’s educational mission by challenging, engaging, and nurturing students
• Demonstrate an understanding of thematic learning
• Have experience working in a collaborative grade level team
• Create lessons and projects that are inclusive of the diversity and multiculturalism in our community
• Have a successful track record and proven ability in the instruction of upper elementary mathematics
• Communicate effectively
In addition, a candidate should possess the following personal qualities:
• Strong collaboration skills
• An interest in and openness to professional growth and development
• A commitment to diversity and inclusion
• A sense of humor, warmth of personality, and energy
• Flexibility
Brentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com . Please submit a lett er of interest and a resume to:
Nasrin Farahmand Administrative Assistant to the Middle School Director 100 S. Barrington Place Los Angeles, CA 90049 Fax 310-476-5844 nfarahmand @bwscampus.com
Hiring Employer: Company Confidential c/o MPN Diversity Recruiters
Employer Size: Fortune 100 Multinational Corporation
Job Type: Full-Time, Contract-to-Perm
Position Level: III or IV
Job Location: Atlanta, GA (non-local candidates must be willing to relocate)
Job Duration: 6-12 months and longer
Interview Process: Phone/Skype and Onsite
U.S. Work Authorization: U.S. Citizen or EAD/Work Visa
Critical Required Skills & Years of Experience:
Technical Product Management (8-10 years)
Search (Ecommerce) / Enterprise Search (5-7 years)
Solr (1- 2 years)
Machine Learning (1-2 Years)
Object Oriented Programming: (5+ years)
Market Research(5+ years)
Desired Work Experience:
Product Development and Management
Leadership
Product Strategy Creation and Definition
Customer and Competitive Research
Metrics, Reporting and Budget Management
How to Apply
Please send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Hiring Company is a Fortune 100 equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Contractor
Hiring Employer: Company Confidential c/o MPN Diversity Recruiters
Employer Size: Fortune 100 Multinational Corporation
Job Type: Full-Time, Contract-to-Perm
Position Level: III or IV
Job Location: Atlanta, GA (non-local candidates must be willing to relocate)
Job Duration: 6-12 months and longer
Interview Process: Phone/Skype and Onsite
U.S. Work Authorization: U.S. Citizen or EAD/Work Visa
Critical Required Skills & Years of Experience:
Technical Product Management (8-10 years)
Search (Ecommerce) / Enterprise Search (5-7 years)
Solr (1- 2 years)
Machine Learning (1-2 Years)
Object Oriented Programming: (5+ years)
Market Research(5+ years)
Desired Work Experience:
Product Development and Management
Leadership
Product Strategy Creation and Definition
Customer and Competitive Research
Metrics, Reporting and Budget Management
How to Apply
Please send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Hiring Company is a Fortune 100 equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Our Company Confidential client is seeking an Information Technology (IT) Supervisor to serve as the eCommerce Team Supervisor, delivering technology solutions to support and grow the B2B web presence while enhancing the customer experience and driving internal process improvement. This position is based in Norcross, GA.
Primary Purpose of the Job:
IT eCommerce Supervisor for North America partnering with external customers, vendors, business and commercial leadership to identify technology objectives associated with eCommerce growth.
Partners with business and IT leaders to identify business and technology objectives, associated information technology requirements, associated value, and develops the implementation plans to achieve defined goals.
Owns and directs IT planning, strategy and budget management for eCommerce B2B web site and ongoing enhancement development.
Collaborate with BCS business process owners and key decision makers across Sales, Marketing, Order Processing Operations, Manufacturing, Finance and other functions to deliver world class information technology services.
Manage contracts, partnerships and relationships with key external vendors and solution providers.
Perform ad hoc analysis / presentations / research as required by the business leaders.
BCS project manager for the strategic expansion of the eCommerce offering.
Coordinate IT service delivery between the BCS IT staff, external vendors, GIS (shared services) and business operations – drive implementation of Arconic, and BCS standard tools.
Work closely with BCS IS leadership to align IS strategy globally.
Accountable for ensuring that the necessary IT controls within the business unit are in place and meets or exceeds the Arconic’s compliance and internal control requirements.
Major activities/Key challenges:
Direct and guide the expansion and enhancement of the robust eCommerce web site to drive revenue growth, customer acceptance and satisfaction.
Assist in the preparation of testing strategies, and execution of the testing plan.
Advocate and implement the Arconic Corporate IS strategy as established by the CIO Lead Team
Support system integration and UAT testing.
Working in a service oriented architecture and with agile development methodologies.
Project management for on time/ on budget / on scope delivery.
Lead regional organization of 6+ employees (direct and matrix reports), dedicated vendor resources, and interns.
Ensure the growth and development of the eCommerce IT staff through continuous learning, development, succession planning, and exposure to diverse BCS/Arconic operations and projects.
Essential Knowledge & Skills/Education:
Ability to manage simultaneous projects across multiple sites and disciplines with competing priorities and diverse business models.
Strong written and verbal communication skills.
Excellent leadership and interpersonal skills.
Experience in web development and support
Strong understanding of systems infrastructure design
How to Apply
Send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Earn Contingency Referral Fee
Open or Confidential Candidate Referrals accepted
Call our office at 404-629-9323 or email any clarification questions.
Full Time
Our Company Confidential client is seeking an Information Technology (IT) Supervisor to serve as the eCommerce Team Supervisor, delivering technology solutions to support and grow the B2B web presence while enhancing the customer experience and driving internal process improvement. This position is based in Norcross, GA.
Primary Purpose of the Job:
IT eCommerce Supervisor for North America partnering with external customers, vendors, business and commercial leadership to identify technology objectives associated with eCommerce growth.
Partners with business and IT leaders to identify business and technology objectives, associated information technology requirements, associated value, and develops the implementation plans to achieve defined goals.
Owns and directs IT planning, strategy and budget management for eCommerce B2B web site and ongoing enhancement development.
Collaborate with BCS business process owners and key decision makers across Sales, Marketing, Order Processing Operations, Manufacturing, Finance and other functions to deliver world class information technology services.
Manage contracts, partnerships and relationships with key external vendors and solution providers.
Perform ad hoc analysis / presentations / research as required by the business leaders.
BCS project manager for the strategic expansion of the eCommerce offering.
Coordinate IT service delivery between the BCS IT staff, external vendors, GIS (shared services) and business operations – drive implementation of Arconic, and BCS standard tools.
Work closely with BCS IS leadership to align IS strategy globally.
Accountable for ensuring that the necessary IT controls within the business unit are in place and meets or exceeds the Arconic’s compliance and internal control requirements.
Major activities/Key challenges:
Direct and guide the expansion and enhancement of the robust eCommerce web site to drive revenue growth, customer acceptance and satisfaction.
Assist in the preparation of testing strategies, and execution of the testing plan.
Advocate and implement the Arconic Corporate IS strategy as established by the CIO Lead Team
Support system integration and UAT testing.
Working in a service oriented architecture and with agile development methodologies.
Project management for on time/ on budget / on scope delivery.
Lead regional organization of 6+ employees (direct and matrix reports), dedicated vendor resources, and interns.
Ensure the growth and development of the eCommerce IT staff through continuous learning, development, succession planning, and exposure to diverse BCS/Arconic operations and projects.
Essential Knowledge & Skills/Education:
Ability to manage simultaneous projects across multiple sites and disciplines with competing priorities and diverse business models.
Strong written and verbal communication skills.
Excellent leadership and interpersonal skills.
Experience in web development and support
Strong understanding of systems infrastructure design
How to Apply
Send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Earn Contingency Referral Fee
Open or Confidential Candidate Referrals accepted
Call our office at 404-629-9323 or email any clarification questions.
Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Ability to support a team of Inbound Representatives in addition to working directly to support the National Sales Center team to ensure strong sales performance. The candidate should have the ability to multi-task between two areas and work with a variety of different leaders and employees with different performance goals.
Responsible for staff related decisions, managing a team in a call center environment. Coach, guide and direct staff to provide effective service to agents and customers with their product, procedure, billing and underwriting eligibility related questions. Support leadership team by handling day to day operations as well as the strategic management of the business team to ensure the achievement of the team's customer service and financial objectives. Under general direction, the Business Center Team Manager provides guidance and direction in leading a business center team (center support, phones or account/policy processing) to ensure achievement of team goals and financial objectives. Leads assigned team to reach the overall organization objectives and operational excellence. [This job is a Manager: Responsible for setting work objectives and goals for employees and managing their performance. Typically involved in compensation decisions. Employees have a formal reporting relationship to this job. This job works under General Direction: Establishes procedures for attaining specific goals and objectives in a broad area of work. Generally final results are reviewed. (Typically applies to a manager or expert/top level professional.)
Primary Location: Alpharetta - Georgia - United States
Job Category: Customer Service
Position Type: Experienced/Professional
Target Openings: 1
Primary Job Duties & Responsibilities
Develops strong relationships with multiple business units and cross functional teams. Leads and/or participates in business strategy and to continually enhance operational effectiveness and achieve business objectives. Accountable for workload, workflow, and customer service to maximize efficiency. May be individually accountable for a line(s) of business, functions or multiple business units that span across a region. Accountable for attracting, retaining and developing talent and coordination of onboarding and training. Accountable for decisions related to hiring, termination and compensation. Drive and manage day-to-day activities to meet production goals, ensure compliance, audit, performance and quality standards are achieved and maintained at defined service level agreements utilizing all available resources in a cost effective manner. Coaches employees toward business performance standards, individual performance and development objectives. Works with the command center/workforce administration to meet service levels as applicable. Continually look for improvements in workflows, processes, and data. Drive results by implementing appropriate performance expectations / management through effective coaching and mentoring. Assists leadership team in managing team expenses. Supports and implements emerging business plans and strategies. Proactively builds favorable business relationships with internal and external customers. Leads and/or participates on special projects. Stays abreast of new product information and system changes. Leads the effective implementation of new technologies and the utilization of existing systems and provide management information reports as required. Monitors operations to ensure compliance with governmental requirements external environment and competitive landscape. Engages directly with BI Operations Sourcing Team and vendor partners. Perform other duties as assigned.
Minimum Qualifications
2 years experience in an insurance, operations or call center environment required.
Education, Work Experience & Knowledge
College degree preferred. 3 years experience in an insurance, operations, or call center environment preferred. 2 years of management experience preferred. Advanced knowledge of business products, processes and procedures. Advanced communication, negotiation leadership and people development skills. Advanced performance management and problem solving skills.
Job Specific & Technical Skills & Competencies
Strong knowledge of product and associated processes. Strong verbal and written communication skills Effectively communicate with business partners, peers and all leadership levels Demonstrates solid performance management skills. Strong keyboard and systems navigation skills Skillful with Word and Excel Knowledge of business center/insurance operations. Superior customer service and policy service skills. Solid interpersonal and negotiation skills. Strong Problem solving skills. Shares information and can maintain confidentiality Leadership; Change Leadership: Ability to effectively lead rapid change Teamwork: Collaboration across operations organization Models the way for employees Consistently sets clear direction by defining goals and priorities Can make quick informed decisions Develops a high degree of trust through demonstrated personal integrity, ethics and commitment to doing the right thing Motivates others to achieve the highest standards Customer Focus: Identifies customer needs and takes appropriate action to meet those needs. Acts with a sense of urgency. Demonstrates a commitment to superior service. Demonstrates a strong knowledge of the internal and external conditions that have the potential to affect customer service. Business Knowledge: Solid knowledge of Policy Services functions, procedures, policies, etc. Understanding of the Property Casualty insurance business: products, field operations and support systems and any related challenges. Resource Management: Utilizes available external and internal resources to meet needs and expectations while remaining within approved budget. Continually seeks ways to implement expense reduction initiatives and/or produce work more efficiently while ensuring that Operations objectives are met. Management: Hires competent people. Challenges employees to take responsibility for their performance and their development. Takes responsibility for decisions and actions. Manages own work and directs the work of others. Effectively coaches and mentors staff; delegates responsibility. Understands the business and responds to all related issues, concerns and proactively problems. Resource Management; Business Knowledge (accounting, underwriting, agency); Systems knowledge (policy issuance, billing, MI); Agency Management/Project Management; Demonstrated leadership and strong interpersonal skills. Ability to evaluate and determine planning and forecasting needs
Environmental/Work Schedules/Other
Weekend work hours - Occasionally Holiday work hours (Federal and religious) - Occasionally Travel - Occasionally
Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously Use of Keyboards, Sporadic 10-Key - Continuously
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
Full Time
Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Ability to support a team of Inbound Representatives in addition to working directly to support the National Sales Center team to ensure strong sales performance. The candidate should have the ability to multi-task between two areas and work with a variety of different leaders and employees with different performance goals.
Responsible for staff related decisions, managing a team in a call center environment. Coach, guide and direct staff to provide effective service to agents and customers with their product, procedure, billing and underwriting eligibility related questions. Support leadership team by handling day to day operations as well as the strategic management of the business team to ensure the achievement of the team's customer service and financial objectives. Under general direction, the Business Center Team Manager provides guidance and direction in leading a business center team (center support, phones or account/policy processing) to ensure achievement of team goals and financial objectives. Leads assigned team to reach the overall organization objectives and operational excellence. [This job is a Manager: Responsible for setting work objectives and goals for employees and managing their performance. Typically involved in compensation decisions. Employees have a formal reporting relationship to this job. This job works under General Direction: Establishes procedures for attaining specific goals and objectives in a broad area of work. Generally final results are reviewed. (Typically applies to a manager or expert/top level professional.)
Primary Location: Alpharetta - Georgia - United States
Job Category: Customer Service
Position Type: Experienced/Professional
Target Openings: 1
Primary Job Duties & Responsibilities
Develops strong relationships with multiple business units and cross functional teams. Leads and/or participates in business strategy and to continually enhance operational effectiveness and achieve business objectives. Accountable for workload, workflow, and customer service to maximize efficiency. May be individually accountable for a line(s) of business, functions or multiple business units that span across a region. Accountable for attracting, retaining and developing talent and coordination of onboarding and training. Accountable for decisions related to hiring, termination and compensation. Drive and manage day-to-day activities to meet production goals, ensure compliance, audit, performance and quality standards are achieved and maintained at defined service level agreements utilizing all available resources in a cost effective manner. Coaches employees toward business performance standards, individual performance and development objectives. Works with the command center/workforce administration to meet service levels as applicable. Continually look for improvements in workflows, processes, and data. Drive results by implementing appropriate performance expectations / management through effective coaching and mentoring. Assists leadership team in managing team expenses. Supports and implements emerging business plans and strategies. Proactively builds favorable business relationships with internal and external customers. Leads and/or participates on special projects. Stays abreast of new product information and system changes. Leads the effective implementation of new technologies and the utilization of existing systems and provide management information reports as required. Monitors operations to ensure compliance with governmental requirements external environment and competitive landscape. Engages directly with BI Operations Sourcing Team and vendor partners. Perform other duties as assigned.
Minimum Qualifications
2 years experience in an insurance, operations or call center environment required.
Education, Work Experience & Knowledge
College degree preferred. 3 years experience in an insurance, operations, or call center environment preferred. 2 years of management experience preferred. Advanced knowledge of business products, processes and procedures. Advanced communication, negotiation leadership and people development skills. Advanced performance management and problem solving skills.
Job Specific & Technical Skills & Competencies
Strong knowledge of product and associated processes. Strong verbal and written communication skills Effectively communicate with business partners, peers and all leadership levels Demonstrates solid performance management skills. Strong keyboard and systems navigation skills Skillful with Word and Excel Knowledge of business center/insurance operations. Superior customer service and policy service skills. Solid interpersonal and negotiation skills. Strong Problem solving skills. Shares information and can maintain confidentiality Leadership; Change Leadership: Ability to effectively lead rapid change Teamwork: Collaboration across operations organization Models the way for employees Consistently sets clear direction by defining goals and priorities Can make quick informed decisions Develops a high degree of trust through demonstrated personal integrity, ethics and commitment to doing the right thing Motivates others to achieve the highest standards Customer Focus: Identifies customer needs and takes appropriate action to meet those needs. Acts with a sense of urgency. Demonstrates a commitment to superior service. Demonstrates a strong knowledge of the internal and external conditions that have the potential to affect customer service. Business Knowledge: Solid knowledge of Policy Services functions, procedures, policies, etc. Understanding of the Property Casualty insurance business: products, field operations and support systems and any related challenges. Resource Management: Utilizes available external and internal resources to meet needs and expectations while remaining within approved budget. Continually seeks ways to implement expense reduction initiatives and/or produce work more efficiently while ensuring that Operations objectives are met. Management: Hires competent people. Challenges employees to take responsibility for their performance and their development. Takes responsibility for decisions and actions. Manages own work and directs the work of others. Effectively coaches and mentors staff; delegates responsibility. Understands the business and responds to all related issues, concerns and proactively problems. Resource Management; Business Knowledge (accounting, underwriting, agency); Systems knowledge (policy issuance, billing, MI); Agency Management/Project Management; Demonstrated leadership and strong interpersonal skills. Ability to evaluate and determine planning and forecasting needs
Environmental/Work Schedules/Other
Weekend work hours - Occasionally Holiday work hours (Federal and religious) - Occasionally Travel - Occasionally
Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously Use of Keyboards, Sporadic 10-Key - Continuously
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
Hiring Employer: Client Confidential c/o MPN Diversity Recruiters
Employer Size: Fortune 500 Gas and Electric Utility Holding Company
Job Type: Full-Time, Direct Hire
Job Location: Atlanta, GA
JOB SUMMARY
This position will support the IT security infrastructure leveraged by our Security Operations Center. Infrastructure technologies include but are not limited to Security Information and Event Management (SIEM) platforms, Netflow, Full Packet Analytics and much more. This position works with other business unit SMEs to ensure the technologies are integrated and fully utilized as intended in the protection of company’s cyber related assets. The role is a technical hands-on role with lots of troubleshooting and problem-solving opportunities.
JOB REQUIREMENTS
A formal education in Computer Science or a related field, or equivalent experience in IT Security related roles is required for this position. Network/Security/System admin experience is preferred.
Minimum 6+ years supporting IT infrastructure or Information Security devices/technologies.
Minimum 1+ year of experience supporting and managing Splunk Enterprise deployments, as well as understanding of Data and System Administration using Splunk is highly desired. Experience with distributed clustered environments is a plus
Minimum of 3+ years of comprehensive working knowledge of Linux, Unix is a must, and Windows OS is a plus.
Scripting skills such as Perl, Python, and/or Shell scripting are a plus.
Advanced knowledge of networking protocols and addressing schemes, i.e., TCP/IP functions, CIDR blocks, subnets, addressing, communications, layer 2, netflow, etc.
Experience supporting Security Information and Event Management products, such as Connectors, Logger, and Enterprise Security Manager (ESM) - ArcSight, QRadar, RSA Envision a plus.
Comprehensive working knowledge and experience supporting netflow technologies - Lancope StealthWatch a plus.
Database skills with MySQL, SQL, Oracle are a plus.
Excellent problem solving and analytical skills; ability to solve complex technical issues.
Strong customer service skills.
Exhibit initiative, follow-up and follow through with commitments.
Ability to support and work in a team environment.
Advanced technical writing skills.
Ability to manage multiple tasks and priorities in a high-pressure environment.
Understanding of IT Security and the ability to apply risk management principles in all aspects IT Security preferred.
Experience with and ability to maintain confidentiality of data.
Experience working in or supporting a Security Operations Center is a plus.
Working knowledge of company infrastructure is a plus.
On-call support after hours will be required.
Must comply with any regulatory requirements.
MAJOR JOB RESPONSIBILITIES
Perform as subject matter expert on Splunk Enterprise tools and deployments utilized by the SOC
Perform administrative functions managing all SOC infrastructure technology platforms
Provide support on all SOC infrastructure technology platforms, present and future deployments.
Perform routine equipment checks, upgrades, and preventative maintenance for our IT Security infrastructure.
Establish and maintain excellent working relationships/partnerships with the cyber security and infrastructure support teams throughout the Information Technology organization, as well as business unit stakeholder SMEs.
Establish and maintain positive relationships/partnerships with appropriate vendors.
How to Apply
Please send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Hiring Company is a Fortune 500 equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Full Time
Hiring Employer: Client Confidential c/o MPN Diversity Recruiters
Employer Size: Fortune 500 Gas and Electric Utility Holding Company
Job Type: Full-Time, Direct Hire
Job Location: Atlanta, GA
JOB SUMMARY
This position will support the IT security infrastructure leveraged by our Security Operations Center. Infrastructure technologies include but are not limited to Security Information and Event Management (SIEM) platforms, Netflow, Full Packet Analytics and much more. This position works with other business unit SMEs to ensure the technologies are integrated and fully utilized as intended in the protection of company’s cyber related assets. The role is a technical hands-on role with lots of troubleshooting and problem-solving opportunities.
JOB REQUIREMENTS
A formal education in Computer Science or a related field, or equivalent experience in IT Security related roles is required for this position. Network/Security/System admin experience is preferred.
Minimum 6+ years supporting IT infrastructure or Information Security devices/technologies.
Minimum 1+ year of experience supporting and managing Splunk Enterprise deployments, as well as understanding of Data and System Administration using Splunk is highly desired. Experience with distributed clustered environments is a plus
Minimum of 3+ years of comprehensive working knowledge of Linux, Unix is a must, and Windows OS is a plus.
Scripting skills such as Perl, Python, and/or Shell scripting are a plus.
Advanced knowledge of networking protocols and addressing schemes, i.e., TCP/IP functions, CIDR blocks, subnets, addressing, communications, layer 2, netflow, etc.
Experience supporting Security Information and Event Management products, such as Connectors, Logger, and Enterprise Security Manager (ESM) - ArcSight, QRadar, RSA Envision a plus.
Comprehensive working knowledge and experience supporting netflow technologies - Lancope StealthWatch a plus.
Database skills with MySQL, SQL, Oracle are a plus.
Excellent problem solving and analytical skills; ability to solve complex technical issues.
Strong customer service skills.
Exhibit initiative, follow-up and follow through with commitments.
Ability to support and work in a team environment.
Advanced technical writing skills.
Ability to manage multiple tasks and priorities in a high-pressure environment.
Understanding of IT Security and the ability to apply risk management principles in all aspects IT Security preferred.
Experience with and ability to maintain confidentiality of data.
Experience working in or supporting a Security Operations Center is a plus.
Working knowledge of company infrastructure is a plus.
On-call support after hours will be required.
Must comply with any regulatory requirements.
MAJOR JOB RESPONSIBILITIES
Perform as subject matter expert on Splunk Enterprise tools and deployments utilized by the SOC
Perform administrative functions managing all SOC infrastructure technology platforms
Provide support on all SOC infrastructure technology platforms, present and future deployments.
Perform routine equipment checks, upgrades, and preventative maintenance for our IT Security infrastructure.
Establish and maintain excellent working relationships/partnerships with the cyber security and infrastructure support teams throughout the Information Technology organization, as well as business unit stakeholder SMEs.
Establish and maintain positive relationships/partnerships with appropriate vendors.
How to Apply
Please send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Hiring Company is a Fortune 500 equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Employer: Client Confidential (Fortune 500) c/o MPN Diversity Recruiters
Job Type: Full-Time, Direct Hire by Client
Job Location: Atlanta, GA
POSITION SUMMARY:
A leading U.S. energy company seeks an IT security professional to join an Insider Threat Fusion Center in a technical leadership role. The candidate will directly support the company’s efforts to address real and potential insider threats to the company’s facilities, personnel, technology, operations, and brand. The selected candidate will serve as the Fusion Center Team Lead charged with: 1) managing the analytical work of the team, 2) advancing technical capabilities, and 3) coordinating programmatic elements with other company stakeholders.
The Team Lead will leverage his/her background in leading others, managing technology/cybersecurity projects, program management, and cyber-physical threat analysis to identify and track potential insider threat activity, primarily using digital data sources. The successful applicant should have a demonstrable track record of successfully teaming with other organizational components to identify and mitigate risk in both the technology and human domains. The Team Lead will deliver clear and concise assessments, briefings, and reports to partners and executive leadership. The Team Lead will also need to understand operational risks at the corporate level and develop relationships across the company that will support coordinated response strategies based on the company’s Insider Threat Mitigation Program plan. The position will report to the Manager of Advanced Threat Hunting and Deterrence within the Threat Management and Intelligence Department.
RESPONSIBILITIES:
Spend about 50% of his/her time leading the Fusion Center Team in performing threat analysis, documenting and presenting findings, and improving existing methodologies for technical threat assessment
Spend about 50% of his/her time managing the programmatic aspects of the Fusion Center, including IT projects to create new capabilities
Lead the day-to-day operations of the Insider Threat Fusion Center
Lead the deployment of innovative data correlation tools and practices
Lead efforts to monitor and track activity that crosses risk thresholds and conduct inquiry to classify activity for further investigation and resolution
Understand and utilize relevant data sets, analytic techniques, and visualization tools to assimilate and interpret sources from across the company and identify potential insider threat behavior
Compare analytic results against known tactics, techniques and procedures historically associated with advanced insider threats
Communicate alerts on potential insider activity to cross-functional teams
Coordinate with working-level representatives to Fusion Center from key organizations such as human resources, general counsel, compliance, etc. for information sharing, situational awareness and determination of responsive action on insider threats
Lead the implementation of workflows for insider threat evaluations
Lead the production of defined-scope threat assessments to assist in mitigating identified insider vulnerabilities
Manage data loss prevention (DLP) capabilities to mitigate corporate risk
Provide operational and programmatic briefings to management
Support definition, monitoring, and reporting of effectiveness metrics on an ongoing basis
REQUIREMENTS:
Minimum
BA/BS in computer science, technology, engineering or security-related field or equivalent experience
Minimum of five (5) years of relevant professional security experience, or three (3) years with Master’s degree
Independent thinker with strong analytical and problem-solving skills
Prior team leadership in a technology environment
Experience leading the enterprise deployment of new analytic tools in an IT environment
Understanding of best practices for detecting and classifying insider threats
Familiarity with behaviors and indicators, both physical and information systems-related, associated with insider threats
Demonstrated expertise using multiple analytic methodologies, programs, and tools in support of cyber and human threat analysis
Preferred Qualifications
Experience in security operations center environment
Experience communicating with senior stakeholders inside and outside the company
Insider Threat or Information Security certification such as ITPM or CISSP
Familiarity with insider threat-focused tool sets
Knowledge of best practices for tuning cybersecurity technologies to maximize probability of insider threat detection while minimizing false positives
Experience using DLP and User Behavioral Analytics (UBA) tools
Familiarity with global threats to the energy sector
How to Apply
Please send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Hiring Company is a Fortune 500 equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Full Time
Employer: Client Confidential (Fortune 500) c/o MPN Diversity Recruiters
Job Type: Full-Time, Direct Hire by Client
Job Location: Atlanta, GA
POSITION SUMMARY:
A leading U.S. energy company seeks an IT security professional to join an Insider Threat Fusion Center in a technical leadership role. The candidate will directly support the company’s efforts to address real and potential insider threats to the company’s facilities, personnel, technology, operations, and brand. The selected candidate will serve as the Fusion Center Team Lead charged with: 1) managing the analytical work of the team, 2) advancing technical capabilities, and 3) coordinating programmatic elements with other company stakeholders.
The Team Lead will leverage his/her background in leading others, managing technology/cybersecurity projects, program management, and cyber-physical threat analysis to identify and track potential insider threat activity, primarily using digital data sources. The successful applicant should have a demonstrable track record of successfully teaming with other organizational components to identify and mitigate risk in both the technology and human domains. The Team Lead will deliver clear and concise assessments, briefings, and reports to partners and executive leadership. The Team Lead will also need to understand operational risks at the corporate level and develop relationships across the company that will support coordinated response strategies based on the company’s Insider Threat Mitigation Program plan. The position will report to the Manager of Advanced Threat Hunting and Deterrence within the Threat Management and Intelligence Department.
RESPONSIBILITIES:
Spend about 50% of his/her time leading the Fusion Center Team in performing threat analysis, documenting and presenting findings, and improving existing methodologies for technical threat assessment
Spend about 50% of his/her time managing the programmatic aspects of the Fusion Center, including IT projects to create new capabilities
Lead the day-to-day operations of the Insider Threat Fusion Center
Lead the deployment of innovative data correlation tools and practices
Lead efforts to monitor and track activity that crosses risk thresholds and conduct inquiry to classify activity for further investigation and resolution
Understand and utilize relevant data sets, analytic techniques, and visualization tools to assimilate and interpret sources from across the company and identify potential insider threat behavior
Compare analytic results against known tactics, techniques and procedures historically associated with advanced insider threats
Communicate alerts on potential insider activity to cross-functional teams
Coordinate with working-level representatives to Fusion Center from key organizations such as human resources, general counsel, compliance, etc. for information sharing, situational awareness and determination of responsive action on insider threats
Lead the implementation of workflows for insider threat evaluations
Lead the production of defined-scope threat assessments to assist in mitigating identified insider vulnerabilities
Manage data loss prevention (DLP) capabilities to mitigate corporate risk
Provide operational and programmatic briefings to management
Support definition, monitoring, and reporting of effectiveness metrics on an ongoing basis
REQUIREMENTS:
Minimum
BA/BS in computer science, technology, engineering or security-related field or equivalent experience
Minimum of five (5) years of relevant professional security experience, or three (3) years with Master’s degree
Independent thinker with strong analytical and problem-solving skills
Prior team leadership in a technology environment
Experience leading the enterprise deployment of new analytic tools in an IT environment
Understanding of best practices for detecting and classifying insider threats
Familiarity with behaviors and indicators, both physical and information systems-related, associated with insider threats
Demonstrated expertise using multiple analytic methodologies, programs, and tools in support of cyber and human threat analysis
Preferred Qualifications
Experience in security operations center environment
Experience communicating with senior stakeholders inside and outside the company
Insider Threat or Information Security certification such as ITPM or CISSP
Familiarity with insider threat-focused tool sets
Knowledge of best practices for tuning cybersecurity technologies to maximize probability of insider threat detection while minimizing false positives
Experience using DLP and User Behavioral Analytics (UBA) tools
Familiarity with global threats to the energy sector
How to Apply
Please send your resume and salary requirements to Recruiting@mpnDiversityJobs.com .
***Qualified candidates only ****
Hiring Company is a Fortune 500 equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
