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Desktop Architect Lead (8847) Desktop Architect Lead (JID 8847) Operating System Analyst III Information Technology Full Time / $6,249 - $9,200/mo. CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. Major Duties Under general supervision, the Desktop Architect Lead is responsible for analyzing, deploying, migrating, implementing computer applications, systems and network configuration to client computers or endpoints. The incumbent deploys new software/applications to existing systems; analyzes business technology needs, build workstations for end user, monitor system performance and design enterprise-wide environment through management applications (e.g., System Center Configuration Manager (SCCM), Active Directory, and etc.); manages and maintains endpoint operating systems for Windows, Mac, and iOS devices; builds and maintains operating system images, scripts, application packages, build/rebuild workstations, patch workstations, generate workstation hardware/software reports, and carry out technical administration tasks; uses Active Directory to manage computer objects, users, groups, organizational units, and build/manage group policy objects (GPO); assists campus technical contacts on design, deployment, and implementation of endpoint devices and software applications; assists campus with implementation and utilization of SCCM MS Bitlocker administration (MBAM); serves as an escalation point for technically complex problems/service requests from IT Desktop Support, Help Center, and technical staff residing in areas across campus (e.g., PPM, A&R, and college technicians, etc.); provides assistance and technical guidance to less experienced staff members where appropriate and as required for training purposes; reviews new and upgraded versions of software applications and computer hardware; develops and completes software and hardware test plans; provides management with recommendations concerning industry trends in computer hardware and software; performs maintenance, installation, troubleshooting of computers, mobile devices, printers, and other peripheral equipment and endpoint devices; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in a job-related field. Specifically applicable technical training and/or experience may be substituted for the entirety of the degree. Five years of full-time, in-depth experience in System Center Configuration Manager, operating systems imaging using SCCM, MDT, creating and deploying applications, software updates, OSD task sequences. Experience in using help desk/CMR to manage and process cases. Experience working with contractors (software consultants), reviewing maintenance agreements or consulting contracts. Knowledge, Skills, & Abilities Extensive knowledge of: Windows Directory Services (AD); internal desktop operating system technology, computer operations and hardware, network printers, and personal, hand-held devices; operating systems like Windows, macOS X, iOS and etc; and Microsoft products such as Office 365/2016. Knowledge and experience in writing and developing DOS batch, Powershell scripts, SQL and/or WQL queries; Microsoft Azure, OMS, MMS, Hyper-V, MDOP and other related technology; and relational databases and client-server concepts. Working knowledge of Desktop Support and Architect group operations, troubleshooting best operations; database software to maintain and monitor applications, connect and middleware installations, support client access tools such as SQL Management Studio, SQL Native Client, Oracle Client, etc.; and campus procurement process and procedures. Knowledge of Mac MDM tools such as JAMF. Ability and specialized skills to: deliver high-quality customer support to both technical and non-technical customers; perform advanced desktop systems administration and integration in a distributed, networked, multi-vendor compusting environment; organize workflow priorities; provide guidance and ensure Mac management process follows PC Management fundamentals; communicate and consult effectively with all levels of the campus community including internal IT technical support, campus executives, faculty, staff, student and college/department technical support staff; Occasional light lifting (moving computer equipment). Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $6,249 - $12,100 per month. The anticipated HIRING RANGE: $6,249 - $9,200, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through March 25, 2020 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How To Apply Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. For more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers Background Check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. To apply, visit https://apptrkr.com/1870925 Copyright ©2017 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-2a726ea7ba906a4d9e6645e206be8edb

Digital Transformation Analyst (8722) Digital Transformation Analyst (JID 8722) Analyst/Programmer II Information Technology Full Time / $4372 - $8300/mo. CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. Major Duties Under general supervision of the Director of Digital Transformation and Process Improvement, the Digital Transformation Analyst provides project management assistance, strategic direction, analysis, technical support and consultation to departments across the university that utilize process improvement technology solutions such as the Hyland OnBase Document Management System, Adobe Sign, PeopleSoft, Box and others that enable automation, workflow, routing and e-signature digital transformation. The incumbent works with university departments on digital transformation efforts, transitioning from paper-based records and processes, developing automated workflow, and providing day to day application administration, troubleshooting and training; assists in administering and ensuring continuous operation and stability of the OnBase Enterprise system and working with technical support, and/or other teams to resolve issues; supports existing processes, workflow enabled forms, scanning, interfaces, and users; creates and/or implements enhancements to processes, workflow enabled forms and business functions as needed; develops and maintains strong working relationships with IT support teams for enterprise integrated applications; develops and maintains strong working relationships with campus users, understands business processes and opportunities to continue to drive digital transformation through the use of disparate technology applications; actively engages with Hyland and other software vendors to understand new features as they are deployed to stay current with best practices; monitors application, server, and system health, performance, and capacity; creates and maintains procedures and other documentation as related to the administration of a variety of digital transformation systems; and performs other duties as assigned. Qualifications Equivalent to graduation from an accredited four-year college or university in a related field. Certification training and applied experience may be substituted for the required education, on a year-for-year basis up to two years. Three years of full-time, progressively responsible field-related experience. Project implementation and project management experience, preferred. Knowledge, Skills, & Abilities Thorough knowledge of: programming and testing methods and techniques for software applications; knowledge of general analytical methods, techniques and troubleshooting, as well as specific detailed knowledge and experience with various OnBase and Adobe Sign functions and generally accepted documentation methods. Thorough knowledge of PC/MAC based web browsers and related tools. Ability and specialized skills to: analyze problems; propose effective solutions; understand functional and procedural requirements; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; good communication skills needed for meetings and other discussions with end users to gather and synthesize requirements. establish and maintain effective working relationships with others; make presentations; conduct meetings; provide user training; and prepare programming and user documentation. Pay, Benefits, & Work Schedule The university offers an excellent benefits package. The salary range for this classification is: $4372 - $10,792 per month. The anticipated HIRING RANGE: $4372 - $8300, dependent upon qualifications and experience. HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday. May include some evenings and weekends. REG: This is a Regular position with a one-year probationary period. Application Period Applications received through February 17, 2020 will be considered in the initial review and review of applications will continue until position is filled. In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University. How To Apply Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. For more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers Background Check This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position. CANRA The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. To apply, visit https://apptrkr.com/1814869 Copyright ©2017 Jobelephant.com Inc. All rights reserved. https://www.jobelephant.com/ jeid-87122b643bde3c4e8e4b611dc371f2ff