Diversity, Equity, Accessibility, and Inclusion at Getty
Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Job Summary
The Office of Scholars, Interns, and Professionals (OSIP) Supervisor position builds relationships and develops, designs, and implements Getty-wide interdepartmental processes and procedures to ensure excellent service for all Getty scholars, interns, library grantees, and professionals. The Supervisor provides OSIP with management, direction, and long range/short-term strategy and planning. The position provides day-to-day management and hires, trains, and supervises OSIP staff. The Supervisor reports to the Assistant Director of Administration at the Getty Research Institute (GRI).
The position will remain open until filled. Applications received by April 30 will be given first consideration.
Major Job Responsibilities
Oversees and monitors the Getty’s J-1 non-immigrant visa program. Develops short- and long-range plans based on new or updated US Department of State directives
Serves as the Getty’s Responsible Officer (RO) and supervises OSIP’s International Advisors to ensure institutional compliance with Department of Homeland Security and Department of State immigration regulations for J-1 non-immigrant status.
Supervises staff to ensure monitoring and evaluation of data in SEVIS and Glacier systems to identify issues needing resolution prior to data submission. Processes data in SEVIS and Glacier, as needed.
Monitors Scholars Housing requests from Getty departments to ensure that invited international special guests enter the US with the proper visa. Works with Getty department representatives to provide guidance and instruction.
Creates policies, workflows and procedures to comply with the US Department of State requests and regulations involving J-1 visas. Works closely with management across the Getty to incorporate workflows and procedures into the Getty programs that are affected by the J-1 visa program.
Stays current with SEVIS-related and regulatory updates pertaining to international scholars, interns, and trainees, and partners with OSIP’s Alternate Responsible Officers (AROs) and external Designated School Officials (DSO) to ensure consistent protocol regarding policies and procedures.
Replies to U.S. Government data inquiries regarding the Getty’s Scholar, Intern and Trainees J-1 visa programs.
Evaluates and advises international scholars, interns, trainees, library grantees and professionals on their visa options; provides the necessary assistance in obtaining and maintaining appropriate J-1 non-immigrant status. Processes visa-related documents with emphasis on accuracy and completeness, as needed.
Reviews the outgoing visa-related documents for foreign national students, scholars, interns, trainees, and researchers, with emphasis on accuracy and completeness; ensures the agreement and accuracy of all data sources including OSIP records, databases, government systems, and visa documents.
Collects information, pays fees, prepares, and submits documents to the US Department of State for the J-1 visa program Redesignation and the Annual Report.
Manages the arrival of international Professionals by working closely with the Getty Departments involved in the process. Processes and distributes the necessary visa paperwork and information to the Guest according to the US Federal Code Regulations.
Creates and conducts orientations for Scholars and Interns regarding J-1 visa regulations, tax filing for U.S. as well as International Guests.
Creates and conducts orientations for Graduate Interns Supervisors to provide and explain the US Department of State requests and regulations governing the Intern and Training J-1 visa program, and to convey the importance of complying to all of them.
Manages the gathering of information and monitors each visa situation to assist outside counsel in preparing/filing petitions that comply with procedures, policies, regulations, and rules to help ensure all filings are submitted timely, professionally, and accurately.
Performs document exchange with international scholars, interns, trainees, library grantees, and researchers upon their arrival to verify US entry non-immigrant documents and visa status. Completes and provides documents with Getty Tax Accounting Department for tax withholdings.
Resolves complex issues and/or problems using an extensive knowledge of relevant policies and government regulations.
Supervises and guides the daily operations of OSIP’s administrative staff. Provides additional assistance for daily tasks to OSIP team to balance workloads, as needed
Evaluates and advises scholars, interns, trainees, and professionals regarding their travel requests and lecturing while in residence; controls, produces, and signs documents for travel and lecturing; replaces or re-issues documents when needed.
Creates, and distributes information related to tax and health insurance for National and International Interns, Trainees, Scholars, Library Grantees, and Professionals. Monitors and files related records.
Oversees scholarly grant recipient data sheets for instruction to Getty’s Payroll Department on stipend payments, health insurance eligibility, and travel contributions for scholars and fellows.
Establishes OSIP operational strategies and provides the related necessary direction and motivation to OSIP staff
Broad oversight of the Getty’s Scholar residential apartment complex by ensuring that all operations are conducted in a timely manner and according to the Scholar Housing Policy Statement and Scholar Housing Resident Policy.
Uses good judgment and a solid appreciation for cultural nuances to offer sound advice and guidance.
Monitors, provides, and coordinates assistance to Exchange Visitors, in case of incidents, injuries, and sickness. Reports these cases to US DoS as necessary.
Manages the OSIP website: creates content, evaluates changes, and supervises the technical work involved.
Qualifications
Bachelor’s degree or equivalent experience
3-4 years of experience advising international scholars/students
Previous supervisory experience
Experience with J1 visas and international hiring
Knowledge, Skills and Abilities
Considerable technical and procedural knowledge of assigned area, including Department of Homeland Security and Department of State immigration regulations for J-1 non-immigrant visas
Demonstrates excellent knowledge of all elements of J-1 visas to provide guidance to staff, scholars, interns, trainees, researchers, and library grantees on the evaluation of the appropriate visa, considering past, present and future variables and associated impacts of visa options. Erroneous or incomplete visas evaluation/assessments could result in a variety of issues affecting visa status and in turn affect the visa applicant and the institution.
Demonstrates excellent knowledge of F-1 visas rules and procedures that impact Getty internships and scholarships of International Students.
Under little to no supervision, demonstrates initiative in managing OSIP staff to prioritize, complete projects, assign tasks, interpret, explaining, and apply the applications of U.S. immigration regulations.
Exercises judgment within Getty and US Department of State defined practices and procedures. Refers and adheres to internal policies and practices as well as external legal regulations to develop solutions to problems, finding remedies to facilitate resolution to deficiencies that caused the delay or denial, often in reaction to a crisis.
Demonstrated skill in exercising patience, diplomacy and flexibility in interacting with government officials, Getty managers, outside contractors and exchange visitors
Demonstrated ability to communicate effectively with people from diverse linguistic and cultural backgrounds
Ability to communicate clearly and effectively to provide/exchange information with wide range of international and national scholars, interns, trainees, researchers, and institution staff. Regular contact with government agencies replying to/making inquiries and facilitating appropriate documentation. Communication with clients and agencies requiring legal and cultural awareness.
Skilled in accurate record keeping with strict at attention to detail
Skilled in working with compliance issues/processes
Familiarity with at least one foreign language
Ability to organize and conduct orientations for Getty scholars and interns;
Ability to train, mentor, motivate, and manage a small working team and monitor the performance of staff
Benefits and Perks
Here are just some examples that Getty offers/provides for full-time employees:
Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
403(b) Employee Investment retirement plan – with up to 5% Getty Match
Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
Educational Assistance and professional development
Paid Vacation, Sick and Personal Days
12 Paid Holidays
Many positions have bi-weekly Off-Fridays
On-Site Fitness Center at Getty Center
Community service opportunities
To learn more about our comprehensive benefits and long list of perks, go to Getty HR .
Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
Full Time Regular
Diversity, Equity, Accessibility, and Inclusion at Getty
Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Job Summary
The Office of Scholars, Interns, and Professionals (OSIP) Supervisor position builds relationships and develops, designs, and implements Getty-wide interdepartmental processes and procedures to ensure excellent service for all Getty scholars, interns, library grantees, and professionals. The Supervisor provides OSIP with management, direction, and long range/short-term strategy and planning. The position provides day-to-day management and hires, trains, and supervises OSIP staff. The Supervisor reports to the Assistant Director of Administration at the Getty Research Institute (GRI).
The position will remain open until filled. Applications received by April 30 will be given first consideration.
Major Job Responsibilities
Oversees and monitors the Getty’s J-1 non-immigrant visa program. Develops short- and long-range plans based on new or updated US Department of State directives
Serves as the Getty’s Responsible Officer (RO) and supervises OSIP’s International Advisors to ensure institutional compliance with Department of Homeland Security and Department of State immigration regulations for J-1 non-immigrant status.
Supervises staff to ensure monitoring and evaluation of data in SEVIS and Glacier systems to identify issues needing resolution prior to data submission. Processes data in SEVIS and Glacier, as needed.
Monitors Scholars Housing requests from Getty departments to ensure that invited international special guests enter the US with the proper visa. Works with Getty department representatives to provide guidance and instruction.
Creates policies, workflows and procedures to comply with the US Department of State requests and regulations involving J-1 visas. Works closely with management across the Getty to incorporate workflows and procedures into the Getty programs that are affected by the J-1 visa program.
Stays current with SEVIS-related and regulatory updates pertaining to international scholars, interns, and trainees, and partners with OSIP’s Alternate Responsible Officers (AROs) and external Designated School Officials (DSO) to ensure consistent protocol regarding policies and procedures.
Replies to U.S. Government data inquiries regarding the Getty’s Scholar, Intern and Trainees J-1 visa programs.
Evaluates and advises international scholars, interns, trainees, library grantees and professionals on their visa options; provides the necessary assistance in obtaining and maintaining appropriate J-1 non-immigrant status. Processes visa-related documents with emphasis on accuracy and completeness, as needed.
Reviews the outgoing visa-related documents for foreign national students, scholars, interns, trainees, and researchers, with emphasis on accuracy and completeness; ensures the agreement and accuracy of all data sources including OSIP records, databases, government systems, and visa documents.
Collects information, pays fees, prepares, and submits documents to the US Department of State for the J-1 visa program Redesignation and the Annual Report.
Manages the arrival of international Professionals by working closely with the Getty Departments involved in the process. Processes and distributes the necessary visa paperwork and information to the Guest according to the US Federal Code Regulations.
Creates and conducts orientations for Scholars and Interns regarding J-1 visa regulations, tax filing for U.S. as well as International Guests.
Creates and conducts orientations for Graduate Interns Supervisors to provide and explain the US Department of State requests and regulations governing the Intern and Training J-1 visa program, and to convey the importance of complying to all of them.
Manages the gathering of information and monitors each visa situation to assist outside counsel in preparing/filing petitions that comply with procedures, policies, regulations, and rules to help ensure all filings are submitted timely, professionally, and accurately.
Performs document exchange with international scholars, interns, trainees, library grantees, and researchers upon their arrival to verify US entry non-immigrant documents and visa status. Completes and provides documents with Getty Tax Accounting Department for tax withholdings.
Resolves complex issues and/or problems using an extensive knowledge of relevant policies and government regulations.
Supervises and guides the daily operations of OSIP’s administrative staff. Provides additional assistance for daily tasks to OSIP team to balance workloads, as needed
Evaluates and advises scholars, interns, trainees, and professionals regarding their travel requests and lecturing while in residence; controls, produces, and signs documents for travel and lecturing; replaces or re-issues documents when needed.
Creates, and distributes information related to tax and health insurance for National and International Interns, Trainees, Scholars, Library Grantees, and Professionals. Monitors and files related records.
Oversees scholarly grant recipient data sheets for instruction to Getty’s Payroll Department on stipend payments, health insurance eligibility, and travel contributions for scholars and fellows.
Establishes OSIP operational strategies and provides the related necessary direction and motivation to OSIP staff
Broad oversight of the Getty’s Scholar residential apartment complex by ensuring that all operations are conducted in a timely manner and according to the Scholar Housing Policy Statement and Scholar Housing Resident Policy.
Uses good judgment and a solid appreciation for cultural nuances to offer sound advice and guidance.
Monitors, provides, and coordinates assistance to Exchange Visitors, in case of incidents, injuries, and sickness. Reports these cases to US DoS as necessary.
Manages the OSIP website: creates content, evaluates changes, and supervises the technical work involved.
Qualifications
Bachelor’s degree or equivalent experience
3-4 years of experience advising international scholars/students
Previous supervisory experience
Experience with J1 visas and international hiring
Knowledge, Skills and Abilities
Considerable technical and procedural knowledge of assigned area, including Department of Homeland Security and Department of State immigration regulations for J-1 non-immigrant visas
Demonstrates excellent knowledge of all elements of J-1 visas to provide guidance to staff, scholars, interns, trainees, researchers, and library grantees on the evaluation of the appropriate visa, considering past, present and future variables and associated impacts of visa options. Erroneous or incomplete visas evaluation/assessments could result in a variety of issues affecting visa status and in turn affect the visa applicant and the institution.
Demonstrates excellent knowledge of F-1 visas rules and procedures that impact Getty internships and scholarships of International Students.
Under little to no supervision, demonstrates initiative in managing OSIP staff to prioritize, complete projects, assign tasks, interpret, explaining, and apply the applications of U.S. immigration regulations.
Exercises judgment within Getty and US Department of State defined practices and procedures. Refers and adheres to internal policies and practices as well as external legal regulations to develop solutions to problems, finding remedies to facilitate resolution to deficiencies that caused the delay or denial, often in reaction to a crisis.
Demonstrated skill in exercising patience, diplomacy and flexibility in interacting with government officials, Getty managers, outside contractors and exchange visitors
Demonstrated ability to communicate effectively with people from diverse linguistic and cultural backgrounds
Ability to communicate clearly and effectively to provide/exchange information with wide range of international and national scholars, interns, trainees, researchers, and institution staff. Regular contact with government agencies replying to/making inquiries and facilitating appropriate documentation. Communication with clients and agencies requiring legal and cultural awareness.
Skilled in accurate record keeping with strict at attention to detail
Skilled in working with compliance issues/processes
Familiarity with at least one foreign language
Ability to organize and conduct orientations for Getty scholars and interns;
Ability to train, mentor, motivate, and manage a small working team and monitor the performance of staff
Benefits and Perks
Here are just some examples that Getty offers/provides for full-time employees:
Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
403(b) Employee Investment retirement plan – with up to 5% Getty Match
Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
Educational Assistance and professional development
Paid Vacation, Sick and Personal Days
12 Paid Holidays
Many positions have bi-weekly Off-Fridays
On-Site Fitness Center at Getty Center
Community service opportunities
To learn more about our comprehensive benefits and long list of perks, go to Getty HR .
Equal Opportunity Employer
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
HR Business Systems Analyst (HRIS Analyst) Job ID: 107121 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. We reserve the right to close this recruitment at any time on or after that date. INFORMATION SESSION: Would you like to learn more about this opportunity, working on the Workforce Data Management Team (WDM), our commitment to customer service, and being part of the Department of Human Resources? Please consider joining the upcoming virtual information session to learn more about this great opportunity and the work done by the WDM Team at Clackamas County. To register for the information session, please click on the link below: HR Business Systems Analyst Info Session - Monday, August 7 at 12:00pm - 12:30pm PST PAY AND BENEFITS Annual Pay Range: $87,447.48 - $115,121.91 Hourly Pay Range: $42.042059 - $55.347073 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Clackamas County Department of Human Resources (HR) is looking for a technically skilled professional to join the HR team as a Human Resources Business Systems Analyst. The HR Business Systems Analyst will be part of the Workforce Data Management (WDM) team within the Department of Human Resources. The purpose of the WDM program is to provide systems management, reports, analytics, and education services to Human Resources County departments and employees so they can understand and use HR systems and data to make informed decisions and achieve their strategic results. The HR Business Systems Analyst is an expert-level HRIS analyst, requiring both HR functional and technical skills. The HR Business Systems Analyst has a broad-based knowledge of human resource principles and practices as well as skilled in integrated computerized human resource system software applications. This position will be a lead in providing support, guidance, and training to WDM employees; will assign and review work; provide feedback and assist with troubleshooting/escalation support; will provide coaching to staff with challenges they may have encountered or opportunities for improvement; will provide input on performance evaluations; and ensure that the HR personnel transitions are in compliance, and accurate. This position builds project plans: ensures adherence to project schedules; provides business process support to customers and recommends solutions using HR software; leads projects related to new or enhanced business systems; monitors and responds to customer needs related to HR data and systems; work effectively with peers to set technology priorities and conduct long-term planning as well as acts as a liaison between HR staff and Technology Services in resolving technical issues. Business Systems Analysts work with internal customers and Technology Services staff to translate business and operational requirements into workable HR system solutions. The HR Business Systems Analyst serves as a technical point-of-contact for the assigned functional areas and assists subject matter experts with ensuring data integrity, testing system changes, report writing, and analyzing data flows for process improvement opportunities. This position also supports PeopleSoft upgrades, patches, testing, and other technical projects as assigned. This position is part of a cross-functional team that focuses on resolving technical issues and planning and implementing various HR system projects. THE IDEAL CANDIDATE Competitive candidates will have the skills/ability to analyze and evaluate current business processes to identify areas of improvement and make recommendations to make the operations more efficient. This person will have a background working in Human Resources (HR) or supporting an HR function in an HRIS role or similar, with the ability to effectively manage changing and conflicting priorities and the skill to flex between high-level, strategic thinking to diving deep into analytic work and research to resolve issues. The ideal candidate will have expertise in the way HR departments work and be able to apply that knowledge to the HRIS system and personnel transaction operation with the goal of providing the most efficient solution and possess solid analytical and technical skills, with experience in all parts of the HRIS technology portfolio. Additionally, the ideal candidate will have a strong business process improvement background, with experience in PeopleSoft Human Capital Management (HCM) v9.2 and a proven track record of successful project management of multiple projects. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of relevant HR functional and technical experience that would likely provide the required knowledge and skills to perform the responsibilities of the position. A minimum of three (3) years of experience problem-solving business issues, including leading business requirement gathering, identifying, and analyzing issues as well as recommending and implementing solutions for internal stakeholders A minimum of three (3) years of experience with ERP software systems support, such as creating detailed specification documentation, testing patches and system functionality, documenting output and comparing it to the expected results, creating test scripts and coordinating end user activities, and troubleshooting applications with the technical team Strong working knowledge and experience with supporting HRIS systems Project management experience Experience and working knowledge of advanced Excel spreadsheet applications Knowledge of principles and practices of human resources Ability to use software tools to create and generate user, statistical, and audit reports and queries Skill to conduct software system analysis to recommend business process changes for minimizing customizations Effective verbal and written communication skills, including the ability to explain and present complex, technical information to individuals with various levels of technical knowledge and skill Excellent interpersonal and collaboration skills to facilitate effective working relationships Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Strong working knowledge and experience with PeopleSoft HCM v9.2, including implementation and support for a variety of software modules like core HR, base benefits and benefits administration, recruitment, ePerformance, and profile management Intermediate or Advanced skills with data analysis/data analytics software such as Power BI Experience working in the public sector Experience working in a union environment Experience with PeopleSoft Query Tool and/or SQL *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS Include but are not limited to: Provides guidance, expertise and technical support to human resource software system customers; acts as liaison for problem management, resolves system issues and addresses customer issues; gathers information from customers and recommends best practice methods to utilize software effectively; runs test scenarios to confirm the system provides the necessary functionality; tracks issues and documents solutions. Acts as project lead in developing new or enhancing existing business systems and processes that results from collective bargaining or other county or human resources initiatives; manages project plans and timelines by designing project scope, task list and time estimates; evaluates design and technology alternatives; works collaboratively with customers, Technology Services, and HR staff to resolve development and implementation issues; recommends and implements approved HR system solutions in alignment with HR business and operational requirements; leads and/or participates in the configuration, analysis and redesign of HR business processes to support and improve efficiency and operations of HR divisions. Develops and conducts on-going needs and skills assessments to improve customer experience and for consideration in software upgrades; develops, coordinates, and provides training to users of all levels in system changes, functionality and query/report tools to enhance skill development and competency for HR system end users; develops, coordinates and conducts presentations to County management, workforce partners and other stakeholders. Analyzes business rules and process requirements; identifies and analyzes complex, ambiguous or conflicting work processes; partners with Technology Services, HR Managers and staff, and other customers to identify and recommend process solutions or alternate methods capable of addressing and resolving their business needs; recommends work process and/or operating changes to complement technology options. Utilizes the County's human resource information system and data analytics tools to generate statistical reports, dashboards, or other data visualizations; develops reports for ongoing customer needs; assists the Workforce Data Management (WDM) Manager with special projects and acts on behalf of WDM Manager as assigned; monitors and audits flow of human resource-related information including data entry, data retrieval, and standard, custom, and ad hoc report generation; maintains internal system values, structures, and tables; ensures data integrity, manages user access and security levels. Participates in the specification, review, testing and implementation of HR system upgrades and re-implementations; conducts analysis to determine changes in functionality between product versions and recommends necessary customizations; identifies issues or problems and works with subject matter experts, functional and technical staff to recommend and implement solutions; develops and maintains training and documentation of system for end users; collaborates with unit staff, internal customers, peers and Technology Services staff to provide customer service and responsive problem resolution. Develops, recommends and assists in implementing comprehensive HR system policies and procedures; ensures provision of services is in compliance with labor agreements and Federal and State statutes, rules and regulations; analyzes legislation and new regulations to determine effect on department programs and services and its use of technology; ensures accurate data and efficient operation of processes in alignment with County policies, collective bargaining agreements and Federal and State statues, rules and regulations; analyzes legislation and new regulations to determine effect on HR programs and services and its use of technology. May participate in labor contract negotiating sessions; identifies and researches significant or controversial issues; prepares exhibits for fact-finding and interest arbitration hearings; researches and resolves grievances; drafts and recommends contract language; researches, analyzes and reports on costs of contract proposals. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Principles and practices of human resources and personnel administration; principles and methods of systems analysis, including business process analysis tools and methods; principles and practices of project management; principles and practices of data analysis and analytics; principles and practices of public administration; operations, services, and activities of human resource information systems; methods of data generation, data collection, and database management; methods and techniques of statistical research and analysis; applicable Federal, State and local personnel and EEO laws and case law, rules, regulations, codes and ordinances; County government organization and operations; general functions, capabilities, characteristics and limitations of human resource information systems and devices as they apply to performing business and systems analysis. Skill to: Analyze and document business operations and reach sound, logical conclusions regarding customer needs, business requirements and system recommendations; collect, compile, and analyze complex information and data; plan and implement installations and maintenance of systems and applications software; identify, diagnose and resolve system software problems; make accurate arithmetic calculations; analyze and resolve problems and prepare recommendations; prepare clear, concise and accurate documentation and project management reports and other written materials; communicate effectively, both orally and in writing; facilitate and lead meetings with business process owners and stakeholders to develop cooperative decisions and negotiate understanding and agreement; incorporate collaborative team participation with customers, Technology Services staff and HR staff; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with County employees, job applicants, union officials, other agencies and the public; interpret and explain personnel and related laws, policies and programs to County employees, elected officials and the public; operate standard PC software packages, computer keyboard and related tools; develop queries, spreadsheets and reports. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday ( Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applications All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. In addition, please also address the following in your cover letter: The Human Resource Information Systems (HRIS) you have experience supporting or implementing and the number of years of experience you have with each system. Please also include specific modules if applicable. Example: Applicant Tracking System (NeoGov) 3 years of experience supporting, PeopleSoft Core HR and Benefits module 4 years of experience supporting, Workday 2 years of experience implementing. Your experience with advanced excel spreadsheet applications including which functions you used in Excel. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107121&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b11e653b7edd0043b393b94f521b76dd
Full Time
HR Business Systems Analyst (HRIS Analyst) Job ID: 107121 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. We reserve the right to close this recruitment at any time on or after that date. INFORMATION SESSION: Would you like to learn more about this opportunity, working on the Workforce Data Management Team (WDM), our commitment to customer service, and being part of the Department of Human Resources? Please consider joining the upcoming virtual information session to learn more about this great opportunity and the work done by the WDM Team at Clackamas County. To register for the information session, please click on the link below: HR Business Systems Analyst Info Session - Monday, August 7 at 12:00pm - 12:30pm PST PAY AND BENEFITS Annual Pay Range: $87,447.48 - $115,121.91 Hourly Pay Range: $42.042059 - $55.347073 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Clackamas County Department of Human Resources (HR) is looking for a technically skilled professional to join the HR team as a Human Resources Business Systems Analyst. The HR Business Systems Analyst will be part of the Workforce Data Management (WDM) team within the Department of Human Resources. The purpose of the WDM program is to provide systems management, reports, analytics, and education services to Human Resources County departments and employees so they can understand and use HR systems and data to make informed decisions and achieve their strategic results. The HR Business Systems Analyst is an expert-level HRIS analyst, requiring both HR functional and technical skills. The HR Business Systems Analyst has a broad-based knowledge of human resource principles and practices as well as skilled in integrated computerized human resource system software applications. This position will be a lead in providing support, guidance, and training to WDM employees; will assign and review work; provide feedback and assist with troubleshooting/escalation support; will provide coaching to staff with challenges they may have encountered or opportunities for improvement; will provide input on performance evaluations; and ensure that the HR personnel transitions are in compliance, and accurate. This position builds project plans: ensures adherence to project schedules; provides business process support to customers and recommends solutions using HR software; leads projects related to new or enhanced business systems; monitors and responds to customer needs related to HR data and systems; work effectively with peers to set technology priorities and conduct long-term planning as well as acts as a liaison between HR staff and Technology Services in resolving technical issues. Business Systems Analysts work with internal customers and Technology Services staff to translate business and operational requirements into workable HR system solutions. The HR Business Systems Analyst serves as a technical point-of-contact for the assigned functional areas and assists subject matter experts with ensuring data integrity, testing system changes, report writing, and analyzing data flows for process improvement opportunities. This position also supports PeopleSoft upgrades, patches, testing, and other technical projects as assigned. This position is part of a cross-functional team that focuses on resolving technical issues and planning and implementing various HR system projects. THE IDEAL CANDIDATE Competitive candidates will have the skills/ability to analyze and evaluate current business processes to identify areas of improvement and make recommendations to make the operations more efficient. This person will have a background working in Human Resources (HR) or supporting an HR function in an HRIS role or similar, with the ability to effectively manage changing and conflicting priorities and the skill to flex between high-level, strategic thinking to diving deep into analytic work and research to resolve issues. The ideal candidate will have expertise in the way HR departments work and be able to apply that knowledge to the HRIS system and personnel transaction operation with the goal of providing the most efficient solution and possess solid analytical and technical skills, with experience in all parts of the HRIS technology portfolio. Additionally, the ideal candidate will have a strong business process improvement background, with experience in PeopleSoft Human Capital Management (HCM) v9.2 and a proven track record of successful project management of multiple projects. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of relevant HR functional and technical experience that would likely provide the required knowledge and skills to perform the responsibilities of the position. A minimum of three (3) years of experience problem-solving business issues, including leading business requirement gathering, identifying, and analyzing issues as well as recommending and implementing solutions for internal stakeholders A minimum of three (3) years of experience with ERP software systems support, such as creating detailed specification documentation, testing patches and system functionality, documenting output and comparing it to the expected results, creating test scripts and coordinating end user activities, and troubleshooting applications with the technical team Strong working knowledge and experience with supporting HRIS systems Project management experience Experience and working knowledge of advanced Excel spreadsheet applications Knowledge of principles and practices of human resources Ability to use software tools to create and generate user, statistical, and audit reports and queries Skill to conduct software system analysis to recommend business process changes for minimizing customizations Effective verbal and written communication skills, including the ability to explain and present complex, technical information to individuals with various levels of technical knowledge and skill Excellent interpersonal and collaboration skills to facilitate effective working relationships Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Strong working knowledge and experience with PeopleSoft HCM v9.2, including implementation and support for a variety of software modules like core HR, base benefits and benefits administration, recruitment, ePerformance, and profile management Intermediate or Advanced skills with data analysis/data analytics software such as Power BI Experience working in the public sector Experience working in a union environment Experience with PeopleSoft Query Tool and/or SQL *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS Include but are not limited to: Provides guidance, expertise and technical support to human resource software system customers; acts as liaison for problem management, resolves system issues and addresses customer issues; gathers information from customers and recommends best practice methods to utilize software effectively; runs test scenarios to confirm the system provides the necessary functionality; tracks issues and documents solutions. Acts as project lead in developing new or enhancing existing business systems and processes that results from collective bargaining or other county or human resources initiatives; manages project plans and timelines by designing project scope, task list and time estimates; evaluates design and technology alternatives; works collaboratively with customers, Technology Services, and HR staff to resolve development and implementation issues; recommends and implements approved HR system solutions in alignment with HR business and operational requirements; leads and/or participates in the configuration, analysis and redesign of HR business processes to support and improve efficiency and operations of HR divisions. Develops and conducts on-going needs and skills assessments to improve customer experience and for consideration in software upgrades; develops, coordinates, and provides training to users of all levels in system changes, functionality and query/report tools to enhance skill development and competency for HR system end users; develops, coordinates and conducts presentations to County management, workforce partners and other stakeholders. Analyzes business rules and process requirements; identifies and analyzes complex, ambiguous or conflicting work processes; partners with Technology Services, HR Managers and staff, and other customers to identify and recommend process solutions or alternate methods capable of addressing and resolving their business needs; recommends work process and/or operating changes to complement technology options. Utilizes the County's human resource information system and data analytics tools to generate statistical reports, dashboards, or other data visualizations; develops reports for ongoing customer needs; assists the Workforce Data Management (WDM) Manager with special projects and acts on behalf of WDM Manager as assigned; monitors and audits flow of human resource-related information including data entry, data retrieval, and standard, custom, and ad hoc report generation; maintains internal system values, structures, and tables; ensures data integrity, manages user access and security levels. Participates in the specification, review, testing and implementation of HR system upgrades and re-implementations; conducts analysis to determine changes in functionality between product versions and recommends necessary customizations; identifies issues or problems and works with subject matter experts, functional and technical staff to recommend and implement solutions; develops and maintains training and documentation of system for end users; collaborates with unit staff, internal customers, peers and Technology Services staff to provide customer service and responsive problem resolution. Develops, recommends and assists in implementing comprehensive HR system policies and procedures; ensures provision of services is in compliance with labor agreements and Federal and State statutes, rules and regulations; analyzes legislation and new regulations to determine effect on department programs and services and its use of technology; ensures accurate data and efficient operation of processes in alignment with County policies, collective bargaining agreements and Federal and State statues, rules and regulations; analyzes legislation and new regulations to determine effect on HR programs and services and its use of technology. May participate in labor contract negotiating sessions; identifies and researches significant or controversial issues; prepares exhibits for fact-finding and interest arbitration hearings; researches and resolves grievances; drafts and recommends contract language; researches, analyzes and reports on costs of contract proposals. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Principles and practices of human resources and personnel administration; principles and methods of systems analysis, including business process analysis tools and methods; principles and practices of project management; principles and practices of data analysis and analytics; principles and practices of public administration; operations, services, and activities of human resource information systems; methods of data generation, data collection, and database management; methods and techniques of statistical research and analysis; applicable Federal, State and local personnel and EEO laws and case law, rules, regulations, codes and ordinances; County government organization and operations; general functions, capabilities, characteristics and limitations of human resource information systems and devices as they apply to performing business and systems analysis. Skill to: Analyze and document business operations and reach sound, logical conclusions regarding customer needs, business requirements and system recommendations; collect, compile, and analyze complex information and data; plan and implement installations and maintenance of systems and applications software; identify, diagnose and resolve system software problems; make accurate arithmetic calculations; analyze and resolve problems and prepare recommendations; prepare clear, concise and accurate documentation and project management reports and other written materials; communicate effectively, both orally and in writing; facilitate and lead meetings with business process owners and stakeholders to develop cooperative decisions and negotiate understanding and agreement; incorporate collaborative team participation with customers, Technology Services staff and HR staff; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with County employees, job applicants, union officials, other agencies and the public; interpret and explain personnel and related laws, policies and programs to County employees, elected officials and the public; operate standard PC software packages, computer keyboard and related tools; develop queries, spreadsheets and reports. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday ( Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applications All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. In addition, please also address the following in your cover letter: The Human Resource Information Systems (HRIS) you have experience supporting or implementing and the number of years of experience you have with each system. Please also include specific modules if applicable. Example: Applicant Tracking System (NeoGov) 3 years of experience supporting, PeopleSoft Core HR and Benefits module 4 years of experience supporting, Workday 2 years of experience implementing. Your experience with advanced excel spreadsheet applications including which functions you used in Excel. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107121&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b11e653b7edd0043b393b94f521b76dd
Resources for Human Development
Philadelphia, PA, USA
On behalf of our client, Resources for Human Development, Linke Resources is conducting a search for their Chief Information Officer
About Resources for Human Development (RHD) Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the needs exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery, and more.
RHD’s mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible and build better lives for themselves, their families, and their communities. From providing residential services for individuals with intellectual and developmental disabilities, people with mental health challenges, people in addiction recovery and people experiencing homelessness to job training, assisted transportation, and crisis intervention, RHD provides individualized, quality assistance to person-centered, trauma-informed programs across the country.
RHD prides itself on its history of innovation, not only in the services offered, but also in their management approach rooted in RHD’s values. RHD is committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all partners and those served.
RHD was founded in 1970 as an organization that would actively advocate for social change. Every program upholds RHD’s values and legacy of excellence in service delivery by treating people with respect and dignity, and by tailoring services to best meet the needs of the people supported, no matter their challenge.
RHD operates 135 programs in 13 states. Programs fall into three broad service categories: Behavioral Health and Housing (BHH), Intellectual and Developmental Disabilities (IDD), and Healthcare. They all specialize in helping individuals and families with complex needs, including mental illness, developmental disabilities, chronic homelessness, substance abuse, post-traumatic stress, abuse, and other conditions. Diverse services include housing, education, community development, job training, career counseling, social services, recovery, outsider art, and returning citizens. RHD also operates a nationally recognized network of nurse managed, community health centers, the Family Practice & Counseling Network.
Each year, RHD provides essential day and residential services to more than 50,000 children and adults, while RHD’s community health centers provide care to more than 22,000 patients.
Position Summary The CIO leads the organization in planning and implementing enterprise technology systems to support the mission and vision of RHD nationally. This individual has responsibility for strategic planning, operational planning, security, compliance, and overall administration of enterprise information support systems. The CIO will lead a system of complex technology resources, a diverse team, and developing partnerships across the organization to enhance programmatic and administrative information systems. Additionally, this position is responsible for the corporate administrative support team and national procurement team.
The CIO is also responsible for the activities related to the availability, integrity, and confidentiality of consumer, customer, employee, funder, and business information in compliance with applicable laws and the organization’s information security policies. The CIO is responsible for establishing and maintaining a corporate-wide information security management program to ensure information technology assets are protected. In addition, this individual will partner with risk management, legal, compliance, and executive leadership to manage organizational risk associated with information systems technology.
Essential Duties and Functions
• Promote and support a working environment consistent with the culture of RHD and RHD values.
• Develop, lead, and support an integrated team responsible for managing the core technology infrastructure, including wireless, wired, data center, disaster recovery, cloud environment, information technology security, applications, and related project management.
• In partnership with leadership from Business Technology & Support (BT&S), Shared Services, Service Lines, and Programs inform, develop, and implement Information Technology Initiatives, based on market trends, changes to service delivery models, and other organizational needs, as part of the strategic and operational plans for RHD.
• Develop and communicate a 1 year, 3 year, and 5 year Technology Operational Plan for the organization, including KPIs, specific goals, and success measures.
• Develop, manage, and oversee the operating, personnel, and capital budgets for all BT&S cost centers.
• Provide direction and leadership in the acquisition, application, and use of technology across the organization through a governance structure that aligns technology initiatives with business priorities while balancing resource constraints (human and fiscal) to optimize technology investments.
• Partner with operational leadership on the ongoing maintenance and validation of a Business Continuity Plan.
• Provide leadership, direction, and support ensuring the BT&S Team provides excellent customer service and satisfies the technology and support requirements and needs of our staff, service lines, departments, and programs.
• Ensure that enterprise information systems operate according to internal standards, external accrediting agency standards, and legal requirements.
• Maintain and monitor a strategic, comprehensive enterprise information security and information technology risk management program; including a security management and reporting framework.
• Partner with risk management, legal, compliance, and executive leadership, to determine the acceptable level of organizational informational technology risk.
• Provide leadership, guidance, and support towards achieving the goals of the organization’s procurement process and related initiatives.
• Provide leadership, direction, and support ensuring the Administrative Corporate Support Team provides excellent customer service and satisfies the support requirements and needs of our staff, service lines, departments, and programs.
• Provide leadership, direction, and support ensuring effective project management for identified operational and strategic initiatives.
Education, and Experience Qualifications
• Bachelor’s Degree in Information Systems, Engineering or related area from an accredited institution is required.
• Master’s Degree is preferred.
• Minimum of 15 years demonstrated experience with IT systems and IT management at a senior level, including executive level, with a sequence of increasing responsibilities in large and diverse business settings. Experience and/or familiarity with the health care industry.
• A track record of successful large project implementations.
• Demonstrated ability to deliver technology solutions that align to business needs in collaboration with leadership across the organization.
• Demonstrated technical foundation including, but not limited to: SaaS implementations, Cybersecurity, Data Management and Business Analytics, Network Infrastructure, and Cloud Computing.
• Excellent communication skills (written and oral) with the ability to engage and work collaboratively with diverse groups of people.
• Excellent listening, relationship building, collaboration, and conflict management skills.
• Demonstrated skills in organizational leadership and management with the ability to coach and develop staff, create, and lead high-performance teams, set, and achieve strategic objectives, and manage to financial and high-quality service-delivery objectives.
• Demonstrated project management skills.
• Demonstrated ability to translate technology for non-technical individuals.
• Demonstrated success as a customer driven leader, understanding and meeting the needs of administrative, programmatic, and operational customers.
• Experience working with Executive Leadership and Board of Directors.
Desired Competencies and Attributes
• Passionate belief in the mission of Resources for Human Development and their core values.
• Ability to represent Resources for Human Development in an enthusiastic, engaging, and professional manner.
• Excellent communication, influencing and relationship-building skills.
• Highly developed team working skills; commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions.
• Experience in designing and building and operationalizing effective growth strategies.
• Data driven while promoting a culture of accountability.
• Highly strategic with strong execution skills.
• Drive for achievement; set clear, challenging goals and expectations that are aligned with organizational objectives.
• Commitment to embrace and advance Diversity, Equity, and Inclusion Initiatives.
Salary will be commensurate with experience. Resources for Human Development offers a comprehensive benefits package and a collaborative work environment focused on supporting their mission, vision, and values.
Diversity, Equity, and Inclusion Statement RHD is committed to cultivating not only the diversity of leadership and staff, but also an inclusive culture that is vibrant, engaging and encouraging of innovation as well as intellectual debate. RHD believes creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. An inclusive culture is one that accepts, values, and views as strength, the difference that all bring to the workplace.
RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 4 weeks of hire (start date). This currently does not include boosters.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
For additional information, contact Dr. George P. Linke, Jr., at https://tinyurl.com/4x5f75mr or apply online at http://www.linkeresources.com/jobs/
Resources for Human Development is an Equal Opportunity Employer (EOE)
Full Time
On behalf of our client, Resources for Human Development, Linke Resources is conducting a search for their Chief Information Officer
About Resources for Human Development (RHD) Resources for Human Development is a national human services nonprofit with the broadest possible service mission, and specializes in creating innovative, quality services that support people of all abilities wherever the needs exists. Founded in 1970, RHD supports more than 160 human service programs across the country, serving tens of thousands of people every year with caring and effective programs addressing intellectual and developmental disabilities, behavioral health, homelessness, addiction recovery, and more.
RHD’s mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible and build better lives for themselves, their families, and their communities. From providing residential services for individuals with intellectual and developmental disabilities, people with mental health challenges, people in addiction recovery and people experiencing homelessness to job training, assisted transportation, and crisis intervention, RHD provides individualized, quality assistance to person-centered, trauma-informed programs across the country.
RHD prides itself on its history of innovation, not only in the services offered, but also in their management approach rooted in RHD’s values. RHD is committed to the fundamental value of dignity and respect for all human beings, to the empowerment of our consumers and staff, and to the flexibility to meet the changing needs of all partners and those served.
RHD was founded in 1970 as an organization that would actively advocate for social change. Every program upholds RHD’s values and legacy of excellence in service delivery by treating people with respect and dignity, and by tailoring services to best meet the needs of the people supported, no matter their challenge.
RHD operates 135 programs in 13 states. Programs fall into three broad service categories: Behavioral Health and Housing (BHH), Intellectual and Developmental Disabilities (IDD), and Healthcare. They all specialize in helping individuals and families with complex needs, including mental illness, developmental disabilities, chronic homelessness, substance abuse, post-traumatic stress, abuse, and other conditions. Diverse services include housing, education, community development, job training, career counseling, social services, recovery, outsider art, and returning citizens. RHD also operates a nationally recognized network of nurse managed, community health centers, the Family Practice & Counseling Network.
Each year, RHD provides essential day and residential services to more than 50,000 children and adults, while RHD’s community health centers provide care to more than 22,000 patients.
Position Summary The CIO leads the organization in planning and implementing enterprise technology systems to support the mission and vision of RHD nationally. This individual has responsibility for strategic planning, operational planning, security, compliance, and overall administration of enterprise information support systems. The CIO will lead a system of complex technology resources, a diverse team, and developing partnerships across the organization to enhance programmatic and administrative information systems. Additionally, this position is responsible for the corporate administrative support team and national procurement team.
The CIO is also responsible for the activities related to the availability, integrity, and confidentiality of consumer, customer, employee, funder, and business information in compliance with applicable laws and the organization’s information security policies. The CIO is responsible for establishing and maintaining a corporate-wide information security management program to ensure information technology assets are protected. In addition, this individual will partner with risk management, legal, compliance, and executive leadership to manage organizational risk associated with information systems technology.
Essential Duties and Functions
• Promote and support a working environment consistent with the culture of RHD and RHD values.
• Develop, lead, and support an integrated team responsible for managing the core technology infrastructure, including wireless, wired, data center, disaster recovery, cloud environment, information technology security, applications, and related project management.
• In partnership with leadership from Business Technology & Support (BT&S), Shared Services, Service Lines, and Programs inform, develop, and implement Information Technology Initiatives, based on market trends, changes to service delivery models, and other organizational needs, as part of the strategic and operational plans for RHD.
• Develop and communicate a 1 year, 3 year, and 5 year Technology Operational Plan for the organization, including KPIs, specific goals, and success measures.
• Develop, manage, and oversee the operating, personnel, and capital budgets for all BT&S cost centers.
• Provide direction and leadership in the acquisition, application, and use of technology across the organization through a governance structure that aligns technology initiatives with business priorities while balancing resource constraints (human and fiscal) to optimize technology investments.
• Partner with operational leadership on the ongoing maintenance and validation of a Business Continuity Plan.
• Provide leadership, direction, and support ensuring the BT&S Team provides excellent customer service and satisfies the technology and support requirements and needs of our staff, service lines, departments, and programs.
• Ensure that enterprise information systems operate according to internal standards, external accrediting agency standards, and legal requirements.
• Maintain and monitor a strategic, comprehensive enterprise information security and information technology risk management program; including a security management and reporting framework.
• Partner with risk management, legal, compliance, and executive leadership, to determine the acceptable level of organizational informational technology risk.
• Provide leadership, guidance, and support towards achieving the goals of the organization’s procurement process and related initiatives.
• Provide leadership, direction, and support ensuring the Administrative Corporate Support Team provides excellent customer service and satisfies the support requirements and needs of our staff, service lines, departments, and programs.
• Provide leadership, direction, and support ensuring effective project management for identified operational and strategic initiatives.
Education, and Experience Qualifications
• Bachelor’s Degree in Information Systems, Engineering or related area from an accredited institution is required.
• Master’s Degree is preferred.
• Minimum of 15 years demonstrated experience with IT systems and IT management at a senior level, including executive level, with a sequence of increasing responsibilities in large and diverse business settings. Experience and/or familiarity with the health care industry.
• A track record of successful large project implementations.
• Demonstrated ability to deliver technology solutions that align to business needs in collaboration with leadership across the organization.
• Demonstrated technical foundation including, but not limited to: SaaS implementations, Cybersecurity, Data Management and Business Analytics, Network Infrastructure, and Cloud Computing.
• Excellent communication skills (written and oral) with the ability to engage and work collaboratively with diverse groups of people.
• Excellent listening, relationship building, collaboration, and conflict management skills.
• Demonstrated skills in organizational leadership and management with the ability to coach and develop staff, create, and lead high-performance teams, set, and achieve strategic objectives, and manage to financial and high-quality service-delivery objectives.
• Demonstrated project management skills.
• Demonstrated ability to translate technology for non-technical individuals.
• Demonstrated success as a customer driven leader, understanding and meeting the needs of administrative, programmatic, and operational customers.
• Experience working with Executive Leadership and Board of Directors.
Desired Competencies and Attributes
• Passionate belief in the mission of Resources for Human Development and their core values.
• Ability to represent Resources for Human Development in an enthusiastic, engaging, and professional manner.
• Excellent communication, influencing and relationship-building skills.
• Highly developed team working skills; commitment to working collaboratively across departmental boundaries to achieve goals and build cohesiveness, while valuing individual perspectives and contributions.
• Experience in designing and building and operationalizing effective growth strategies.
• Data driven while promoting a culture of accountability.
• Highly strategic with strong execution skills.
• Drive for achievement; set clear, challenging goals and expectations that are aligned with organizational objectives.
• Commitment to embrace and advance Diversity, Equity, and Inclusion Initiatives.
Salary will be commensurate with experience. Resources for Human Development offers a comprehensive benefits package and a collaborative work environment focused on supporting their mission, vision, and values.
Diversity, Equity, and Inclusion Statement RHD is committed to cultivating not only the diversity of leadership and staff, but also an inclusive culture that is vibrant, engaging and encouraging of innovation as well as intellectual debate. RHD believes creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. An inclusive culture is one that accepts, values, and views as strength, the difference that all bring to the workplace.
RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 4 weeks of hire (start date). This currently does not include boosters.
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
For additional information, contact Dr. George P. Linke, Jr., at https://tinyurl.com/4x5f75mr or apply online at http://www.linkeresources.com/jobs/
Resources for Human Development is an Equal Opportunity Employer (EOE)