Digital Literacy Content Analyst (Fortune 500 Confidential Client)

  • MPN Diversity Recruiters
  • Atlanta, GA, USA
Full Time Communications Education Information Technology Management OTHER

Job Description

This is a Digital Literacy Content Analyst position for our Fortune 500 Company Confidential Client.


  • Bachelor’s degree in related field highly desirable
  • 1-2 years of experience in website design with demonstrated proficiency
  • 1-2 years of experience writing technical articles for a non-technical audience
  • Excellent written and verbal communications skills including public speaking ability
  • Proficiency in constructing clear PowerPoint presentations
  • Proficiency in building sites using SharePoint or Teamsites
  • Ability to lead training sessions
  • Ability to build consensus and achieve results through the effective use of persuasive communication and formal presentation skills
  • Ability to assess end-user technology products and construct meaningful and concise education material and instruction
  • Ability to establish and maintain peer and customer relationships across organizational lines
  • Ability to communicate ideas in both a technical and user-friendly language
  • Ability to facilitate and manage data inputs and changes across multiple organizations
  • Maintains a customer-focused mindset and strives to exceed customer expectations
  • Excellent organizational skills and attention to detail for self and others

Job Overview

  • Create periodic articles for internal technology website such as educational guides, information on new releases and technology success stories
  • Manage website content and host committee meetings to gather article information from across the Technology Organization
  • Plan, implement, manage, monitor and upgrade the organization's website
  • Conduct content audits to eliminate redundant and/or duplicate information
  • Suggest and implement continual improvements to website with a focus on user experience
  • Ensure website quality and efficiency by conducting regular test plans
  • Collaborate with communications team and management to ensure that the website aligns with brand strategy and meets the organization’s standards
  • Create customized graphics for Digital Literacy presentations and promotions
  • Create training materials on featured technologies for broad, non-technical audiences
  • Create content for Digital Literacy Yammer communities
  • Host educational sessions promoting the use of featured technologies
  • Assist the Digital Literacy analyst with capturing metrics
  • Create strategies to grow website usage and web traffic metrics
  • Keep up to date with industry best practices and trends