MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Manager, IT Support (Messaging and Conferencing Manager).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete and include all Responses to the Hiring Manager's Screening Questions BELOW in the same document (Word or PDF) as your resume.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Job Description
JOB SUMMARY:
The Messaging and Conferencing Manager position is responsible for overseeing the critical messaging and conferencing environments used by the enterprise. The toolset is largely Microsoft based and includes Microsoft Exchange (online and on-prem), Outlook, Microsoft 365, Microsoft Teams Room Systems, Proofpoint, and RightFax. The position manages 10-15 employees or contract staff responsible for the architecture, engineering and 3rd level support of the product set managed.
JOB REQUIREMENTS:
B.S. degree in Computer Science, Computer Engineering, Business, or another related field, is preferred.
The Messaging and Conferencing Manager should have extensive knowledge of technology-related disciplines, with a strong focus on collaboration products, including Microsoft 365. They must be knowledgeable about current and emerging relevant industry-related products, techniques, and trends.
The Messaging and Conferencing Manager should have a positive attitude, strong focus on quality and strive to enhance the technology experience of our business partners. They should be open to challenging the status quo for the betterment of the business and the services provided.
The primary focus of this role is to provide collaboration technology solutions and services, while keeping in mind the importance of delivering excellent business value. The Messaging and Conferencing Manager should stay informed about the market and adjust solution sets as needed to ensure Fortune 500 Company is maximizing the value of its technology investments and expenses. This includes evaluating new product releases for compatibility with our environment.
Our technology suppliers are a vital part of our technology ecosystem and must be fully leveraged. The Messaging and Conferencing Manager needs to be able to both negotiate with our vendor partners and hold them accountable for the service level quality to which they are contractually committed. They should be able to interface with technology vendors to define roadmaps, escalate issues, and solve complex problems.
The Messaging and Conferencing Manager must understand basic budgetary principles and techniques, being able to distinguish, plan, and oversee capital and operating budgets. Knowledge of the Microsoft Renewal process and/or experience with Microsoft contract negotiations is a plus.
Knowledge of security protocols, standards and best practices related to messaging and conferencing environments.
Experience creating, planning, and executing a strategic technology roadmap.
MAJOR JOB RESPONSIBILITIES:
The Messaging and Conferencing Manager leads the teams responsible for architecting, engineering, and integrating our email, messaging, and conferencing environments.
This position has ownership of the delivery of email services (routing, security, application integration, etc.) as well as Teams conference room systems.
Technologies include MS Teams, Teams Room Systems, Exchange (online and on-prem), Outlook, MS 365, Proofpoint, and RightFax.
This team evaluates products for enterprise adoption and evaluates existing product changes for adoption and environmental impact.
Constant vendor-driven and environmental change requires strong leadership to evaluate opportunities and avoid issues on an ongoing basis.
Additionally, it requires the Messaging and Conferencing Manger to maintain technical currency.
The Messaging and Conferencing Manager is expected to continually analyze demand against capability, compared to costs, and make recommendations to stretch our technology dollars further.
The Messaging and Conferencing Manager is expected to stay abreast of business needs/changes, along with emerging trends, techniques, or solutions pertaining to the collaboration technology space.
They should be strategic, someone who can look ahead and create long-range vision, strategies, roadmaps, and plans.
When business needs arise for new capabilities or unplanned demand, the Messaging and Conferencing Manager is expected to respond quickly and effectively.
This requires continuous evaluation of demand and reprioritization of work based on ever-changing business dynamics.
The position must also develop and maintain strong relationships with key technology managers within Workplace Solutions, Infrastructure, Security, and Compliance.
Collaboration tools include communication components that require a cross-functional partnership to manage.
This position works especially closely with the Productivity Technologies Manager to collaboratively manage the Microsoft 365 collaborative suite and other select applications.
Developing and maintaining a strong cross functional team across Messaging and Productivity is crucial.
Managing our vendor or supplier partners is a vital element of the Messaging and Conferencing Manager role. Negotiating best pricing, along with holding our supplier partners accountable for delivering quality solutions based on committed timeframes, requires a constant focus.
It is vital that our business partners are knowledgeable and informed on the effective use of our available technology. The Messaging and Conferencing Manager is responsible for providing education to business partners across the company on how to use their technology, and to provide instructions to other partner groups, such as the Workplace Support teams on how to support the technology.
The Messaging and Conferencing Manager is responsible for attracting, developing, retaining, and managing a diverse group of technical individual contributors. In this role, they have responsibility for hiring, performance management, terminations and for providing daily work direction, feedback and coaching to their direct reports. They are also responsible for workforce planning for their organization and for appropriately identifying and developing successors for key roles within their team.
The Messaging and Conferencing Manager is responsible for managing the department's budget and controlling technology spending. They must ensure financial accountability for any projects sponsored by the department.
TO APPLY:
Click on the APPLY button to send your resume, credentials, and full responses to the Hiring Manager's Questionnaire below in a SINGLE document (Word or PDF) to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Briefly summarize your experience with messaging technologies including Microsoft Exchange, Proofpoint and Microsoft 365
Briefly summarize your management experience
What characteristics do you feel would make you successful in this role?
Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options: (a) I am a U.S. citizen, or (b) I am a permanent resident card (i.e., green card) holder, or (c) None of the above.
Full Time
Our Fortune 500 Company client is seeking to DIRECTLY HIRE a talented Manager, IT Support (Messaging and Conferencing Manager).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL .
2) Fully comply with ALL instructions under the ' How to Apply' section below .
3) Fully complete and include all Responses to the Hiring Manager's Screening Questions BELOW in the same document (Word or PDF) as your resume.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Job Description
JOB SUMMARY:
The Messaging and Conferencing Manager position is responsible for overseeing the critical messaging and conferencing environments used by the enterprise. The toolset is largely Microsoft based and includes Microsoft Exchange (online and on-prem), Outlook, Microsoft 365, Microsoft Teams Room Systems, Proofpoint, and RightFax. The position manages 10-15 employees or contract staff responsible for the architecture, engineering and 3rd level support of the product set managed.
JOB REQUIREMENTS:
B.S. degree in Computer Science, Computer Engineering, Business, or another related field, is preferred.
The Messaging and Conferencing Manager should have extensive knowledge of technology-related disciplines, with a strong focus on collaboration products, including Microsoft 365. They must be knowledgeable about current and emerging relevant industry-related products, techniques, and trends.
The Messaging and Conferencing Manager should have a positive attitude, strong focus on quality and strive to enhance the technology experience of our business partners. They should be open to challenging the status quo for the betterment of the business and the services provided.
The primary focus of this role is to provide collaboration technology solutions and services, while keeping in mind the importance of delivering excellent business value. The Messaging and Conferencing Manager should stay informed about the market and adjust solution sets as needed to ensure Fortune 500 Company is maximizing the value of its technology investments and expenses. This includes evaluating new product releases for compatibility with our environment.
Our technology suppliers are a vital part of our technology ecosystem and must be fully leveraged. The Messaging and Conferencing Manager needs to be able to both negotiate with our vendor partners and hold them accountable for the service level quality to which they are contractually committed. They should be able to interface with technology vendors to define roadmaps, escalate issues, and solve complex problems.
The Messaging and Conferencing Manager must understand basic budgetary principles and techniques, being able to distinguish, plan, and oversee capital and operating budgets. Knowledge of the Microsoft Renewal process and/or experience with Microsoft contract negotiations is a plus.
Knowledge of security protocols, standards and best practices related to messaging and conferencing environments.
Experience creating, planning, and executing a strategic technology roadmap.
MAJOR JOB RESPONSIBILITIES:
The Messaging and Conferencing Manager leads the teams responsible for architecting, engineering, and integrating our email, messaging, and conferencing environments.
This position has ownership of the delivery of email services (routing, security, application integration, etc.) as well as Teams conference room systems.
Technologies include MS Teams, Teams Room Systems, Exchange (online and on-prem), Outlook, MS 365, Proofpoint, and RightFax.
This team evaluates products for enterprise adoption and evaluates existing product changes for adoption and environmental impact.
Constant vendor-driven and environmental change requires strong leadership to evaluate opportunities and avoid issues on an ongoing basis.
Additionally, it requires the Messaging and Conferencing Manger to maintain technical currency.
The Messaging and Conferencing Manager is expected to continually analyze demand against capability, compared to costs, and make recommendations to stretch our technology dollars further.
The Messaging and Conferencing Manager is expected to stay abreast of business needs/changes, along with emerging trends, techniques, or solutions pertaining to the collaboration technology space.
They should be strategic, someone who can look ahead and create long-range vision, strategies, roadmaps, and plans.
When business needs arise for new capabilities or unplanned demand, the Messaging and Conferencing Manager is expected to respond quickly and effectively.
This requires continuous evaluation of demand and reprioritization of work based on ever-changing business dynamics.
The position must also develop and maintain strong relationships with key technology managers within Workplace Solutions, Infrastructure, Security, and Compliance.
Collaboration tools include communication components that require a cross-functional partnership to manage.
This position works especially closely with the Productivity Technologies Manager to collaboratively manage the Microsoft 365 collaborative suite and other select applications.
Developing and maintaining a strong cross functional team across Messaging and Productivity is crucial.
Managing our vendor or supplier partners is a vital element of the Messaging and Conferencing Manager role. Negotiating best pricing, along with holding our supplier partners accountable for delivering quality solutions based on committed timeframes, requires a constant focus.
It is vital that our business partners are knowledgeable and informed on the effective use of our available technology. The Messaging and Conferencing Manager is responsible for providing education to business partners across the company on how to use their technology, and to provide instructions to other partner groups, such as the Workplace Support teams on how to support the technology.
The Messaging and Conferencing Manager is responsible for attracting, developing, retaining, and managing a diverse group of technical individual contributors. In this role, they have responsibility for hiring, performance management, terminations and for providing daily work direction, feedback and coaching to their direct reports. They are also responsible for workforce planning for their organization and for appropriately identifying and developing successors for key roles within their team.
The Messaging and Conferencing Manager is responsible for managing the department's budget and controlling technology spending. They must ensure financial accountability for any projects sponsored by the department.
TO APPLY:
Click on the APPLY button to send your resume, credentials, and full responses to the Hiring Manager's Questionnaire below in a SINGLE document (Word or PDF) to MPN Diversity Recruiters at support@mpndiversityrecruiters.com .
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Briefly summarize your experience with messaging technologies including Microsoft Exchange, Proofpoint and Microsoft 365
Briefly summarize your management experience
What characteristics do you feel would make you successful in this role?
Fortune 500 Company provides a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits which include a pension/cash balance plan and matching 401(k) plan. Please indicate the salary/pay rate you are seeking for this position. You may list a salary range, but please do not state Negotiable or N/A.
Are you permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident)? Please reply with one of the following options: (a) I am a U.S. citizen, or (b) I am a permanent resident card (i.e., green card) holder, or (c) None of the above.
MPN Diversity Recruiters
Atlanta, GA or Birmingham, AL
Our Fortune 500 Company client is seeking to directly hire a talented Senior Data/Wireless Engineer (GA or AL).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Description
This Senior level position has primary responsibility for delivering planning, engineering design, engineering consulting, documentation, equipment lifecycle management, and technical support for wired and wireless network infrastructure within Fortune 500 Company and associated subsidiaries.
Location:
Remote work with strong preference in Atlanta and Birmingham metro areas. Some travel to project locations and corporate headquarters as required.
Major Responsibilities:
Responsible for strategic planning, design, development, implementation, provisioning, and day-to-day operations for the network infrastructure including Cisco data communications equipment; routers, switches, firewalls, wireless LAN and others.
Applies strong knowledge of data communications principles, architectures, and protocols including TCP/IP, routing, switching, WAN, and Ethernet technologies to design and implement efficient network configurations.
Work closely with TO Security and Field Operations personnel to insure proper implementation and configuration of new technologies.
Development and compliance of engineering standards including documentation, product lifecycle plans, and implementation.
Responsible for providing support to the local Operating Companies on issues related to network planning, engineering design, and engineering consulting.
Responsible for developing and participation in the successful completion of Network Services and Technology Organization initiatives.
Perform end-to-end troubleshooting for data and wireless networks.
The technology areas that may be in scope for this position include all technologies owned by Network Services.
Network Services owns all data network technologies, which includes network routing protocols, quality of service, MPLS, core data center and wide area data network routing and switching, integration of our network with an internet service provider, establishment of VPNs (virtual private networks), voice call management, VOIP (voice over IP), voice contact center, video infrastructure technology, remote wireless routers, wireless LAN, and firewalls.
Must Have Requirements:
24/7 on call support experience.
Wireless LAN Engineering and support experience/exposure. (5+ years preferred).
Route/switch engineering and support experience/exposure. (5+ years preferred).
Datacenter engineering and support experience/exposure is a plus.
Python scripting language is a plus.
General Position Requirements:
Strong knowledge of both Cisco wired and wireless network infrastructure technologies.
Configuration, troubleshooting and administration of Cisco Catalyst switches 9K (chassis and fixed port).
Configuration, troubleshooting and administration of Cisco routers (ASR 1K, ISR 4K, Catalyst 8K).
Configuration, troubleshooting and administration of Cisco Nexus switches 7K and 9K (chassis and fixed port).
Configuration and deployment of Cisco wireless controllers, access points and integration with authentication, authorization, and accounting (AAA) systems in accordance with policies.
Must understand RF technology and principles.
Strong knowledge of network and dynamic routing protocols (OSPF, BGP, QoS, Multicast, CAPWAP, etc.).
Ability to analyze the interrelationship between network, server, storage, and application problems quickly, develop alternative solutions, and select the most appropriate action.
Work with and coordinate field technicians to install network projects and troubleshoot issues.
Awareness of energy industry trends, opportunities, and challenges.
Participate in rotating after hours on-call rotation and provide off-hours operational support when necessary.
Competencies:
Ability to handle multiple assignments and conflicting priorities.
Comprehensive analytical/critical thinking and problem-solving skills.
Effective communication and interpersonal skills.
Ability to build relationships, to communicate/collaborate with peers, customers, contractors, and vendors.
Ability to provide and accept feedback.
Takes ownership of work assignments and personal development
Education/Experience:
Bachelor’s degree in Computer Science, Information Technology, or a related field
5 + years of experience in Enterprise Data (wired) Networking
5 + years of experience in Enterprise Wireless Networking
CCNP level knowledge expected in networking design and theory, certification a plus.
Desirable programming skills (Python preferred)
Demonstrated personal computer skills (i.e., Visio, Outlook, Word, Excel, etc.)
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Do you have experience working 24/7 on-call support? Please describe.
Please describe your experience with wireless LAN engineering and support and include how many years’ experience.
Please describe your experience with route/switch engineering and support and include how many years’ experience.
Please describe your experience with Datacenter engineering and support and how many years’ experience.
Please describe your experience with configuration, provisioning, and automation tools.
We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits. What are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
Full Time
Our Fortune 500 Company client is seeking to directly hire a talented Senior Data/Wireless Engineer (GA or AL).
CANDIDATE SUBMISSION REQUIREMENTS:
In order to receive consideration for an interview referral submission to our client's Hiring Manager for this role, each candidate must be reasonably qualified and comply with the following requirements:
1) Must be within commutable distance to Atlanta, GA or Birmingham, AL.
2) Fully comply with ALL instructions below under the [How to Apply] section.
3) Fully complete all Responses to the Hiring Manager's Screening Questions below.
4) Must be permanently authorized to work in the U.S. WITHOUT requiring any current or future sponsorship (e.g., U.S. citizen, permanent resident card).
Description
This Senior level position has primary responsibility for delivering planning, engineering design, engineering consulting, documentation, equipment lifecycle management, and technical support for wired and wireless network infrastructure within Fortune 500 Company and associated subsidiaries.
Location:
Remote work with strong preference in Atlanta and Birmingham metro areas. Some travel to project locations and corporate headquarters as required.
Major Responsibilities:
Responsible for strategic planning, design, development, implementation, provisioning, and day-to-day operations for the network infrastructure including Cisco data communications equipment; routers, switches, firewalls, wireless LAN and others.
Applies strong knowledge of data communications principles, architectures, and protocols including TCP/IP, routing, switching, WAN, and Ethernet technologies to design and implement efficient network configurations.
Work closely with TO Security and Field Operations personnel to insure proper implementation and configuration of new technologies.
Development and compliance of engineering standards including documentation, product lifecycle plans, and implementation.
Responsible for providing support to the local Operating Companies on issues related to network planning, engineering design, and engineering consulting.
Responsible for developing and participation in the successful completion of Network Services and Technology Organization initiatives.
Perform end-to-end troubleshooting for data and wireless networks.
The technology areas that may be in scope for this position include all technologies owned by Network Services.
Network Services owns all data network technologies, which includes network routing protocols, quality of service, MPLS, core data center and wide area data network routing and switching, integration of our network with an internet service provider, establishment of VPNs (virtual private networks), voice call management, VOIP (voice over IP), voice contact center, video infrastructure technology, remote wireless routers, wireless LAN, and firewalls.
Must Have Requirements:
24/7 on call support experience.
Wireless LAN Engineering and support experience/exposure. (5+ years preferred).
Route/switch engineering and support experience/exposure. (5+ years preferred).
Datacenter engineering and support experience/exposure is a plus.
Python scripting language is a plus.
General Position Requirements:
Strong knowledge of both Cisco wired and wireless network infrastructure technologies.
Configuration, troubleshooting and administration of Cisco Catalyst switches 9K (chassis and fixed port).
Configuration, troubleshooting and administration of Cisco routers (ASR 1K, ISR 4K, Catalyst 8K).
Configuration, troubleshooting and administration of Cisco Nexus switches 7K and 9K (chassis and fixed port).
Configuration and deployment of Cisco wireless controllers, access points and integration with authentication, authorization, and accounting (AAA) systems in accordance with policies.
Must understand RF technology and principles.
Strong knowledge of network and dynamic routing protocols (OSPF, BGP, QoS, Multicast, CAPWAP, etc.).
Ability to analyze the interrelationship between network, server, storage, and application problems quickly, develop alternative solutions, and select the most appropriate action.
Work with and coordinate field technicians to install network projects and troubleshoot issues.
Awareness of energy industry trends, opportunities, and challenges.
Participate in rotating after hours on-call rotation and provide off-hours operational support when necessary.
Competencies:
Ability to handle multiple assignments and conflicting priorities.
Comprehensive analytical/critical thinking and problem-solving skills.
Effective communication and interpersonal skills.
Ability to build relationships, to communicate/collaborate with peers, customers, contractors, and vendors.
Ability to provide and accept feedback.
Takes ownership of work assignments and personal development
Education/Experience:
Bachelor’s degree in Computer Science, Information Technology, or a related field
5 + years of experience in Enterprise Data (wired) Networking
5 + years of experience in Enterprise Wireless Networking
CCNP level knowledge expected in networking design and theory, certification a plus.
Desirable programming skills (Python preferred)
Demonstrated personal computer skills (i.e., Visio, Outlook, Word, Excel, etc.)
_________________________________________________________________
HOW TO APPLY:
Click on the APPLY button to send your resume and other credentials and full responses to the Hiring Manager's Questionnaire below to MPN Diversity Recruiters.
__________________________________________________________________
HIRING MANAGER'S SCREENING QUESTIONS:
Please answer ALL of the questions BELOW as accurately as possible. If you're determined to be reasonably qualified, you will be submitted to our client for a potential interview and direct hiring consideration for this great opportunity.
Do you have experience working 24/7 on-call support? Please describe.
Please describe your experience with wireless LAN engineering and support and include how many years’ experience.
Please describe your experience with route/switch engineering and support and include how many years’ experience.
Please describe your experience with Datacenter engineering and support and how many years’ experience.
Please describe your experience with configuration, provisioning, and automation tools.
We provide a competitive compensation package to include a base salary, incentive pay (bonus), and comprehensive benefits. What are your base salary requirements? (Do not state negotiable or N/A; if needed, list a range)
U.S. Securities and Exchange Commission
Anywhere in the U.S. (remote job)
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Position Title Executive Director Center for Business, Industry & Professional Development (CBIPD)
Classification Title Administrator
Grade Level 28
Starting Wage/Salary $77,052 - $88,000 plus exceptional benefits
Revision Date 08/01/2023
Position Type/Employee Class Administrative
FTE 1.0
Contract Months 12
Overtime Eligible Exempt
Location Bend
Hybrid Remote Work Eligible? No
CLICK https://pa-hrsuite-production.s3.amazonaws.com/35/docs/162193.pdf TO VIEW BENEFITS & PERKS
Primary Purpose
Provide strategic direction and administrative oversight of the Center for Business, Industry, and Professional Development, which includes short-term and customized workforce trainings and professional development opportunities, as well as leadership of the Small Business Development Center, pre-apprenticeship and apprenticeship programs, and selected manufacturing and advanced technology programs. The Executive Director will work with local and regional businesses and industries, economic and workforce development agencies, as well as other key stakeholders, to ensure COCC is responsive to the training needs of Central Oregon employers, employees, and job-seekers wanting to improve their skills.
Essential Duties and Responsibilities
Leadership and Development:
• Provide leadership for an expanded vision for CBIPD in alignment with the mission, vision, and values of COCC. • Provide leadership for long-term planning for CBIPD. • Explore, propose, and develop new non-credit training opportunities that meet regional workforce needs, including apprenticeship, manufacturing, and technology. • Continuously assess regional workforce training needs through networking with regional leaders and participation in regional and state economic and workforce development entities and other professional development opportunities. • In collaboration with CBIPD staff and business and industry stakeholders, develop and consistently offer a robust slate of workforce training programs for our region, with emphasis on expanding offerings to more rural and underserved populations. • Create and monitor key performance indicators for CBIPD. Develop and implement strategies for improvement. • Foster a supportive team environment that motivates and develops staff members. • Model and maintain high standards and performance expectations. • Engage and advocate for CBIPD with community stakeholders and College leadership.
Administrative and Operational Duties:
• Supervision and evaluation of the assistant director Small Business Development Center, apprenticeship and pre-apprenticeship staff, program managers, and administrative assistants. Manage overall budget and operations, performing duties as they pertain to the overall position objectives. • Ensure ongoing training opportunities that meet the needs of the region and ensures optimum use of departmental time and resources. • Ensure coherence regarding training schedules, offerings, and delivery. • Engage with community as appropriate. • Participate in College initiatives and teams, as appropriate.
Knowledge, Skills, and Abilities
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
• Knowledge of and skills in leadership, decision-making, interpersonal communication, and problem solving. • Skills in innovation and entrepreneurship. • Knowledge of and experience with prior business ownership experience or high-level management experience. • Ability to be responsive and adaptable to rapidly changing circumstances in a fast-paced environment. • Skills in creating effective team environment. • Knowledge of and best practice skills in programming, events, training and new program development. • Knowledge of and experience in finance and business operations. • Knowledge of and skills in the practices of diversity, equity, and inclusion. • Skills in organization, management, public relations and conflict resolution. • Skills in public speaking, program promotion, supervision and professional development. • Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. • Ability to cooperate with and contribute to a diverse workplace through ideas and/or experience. • Willingness to participate in in evening and weekend events. • Knowledge of and experience with business consulting or advising.
Ergonomic Requirements
Working hours are typically Monday through Friday, 8 am – 5 pm (Wednesdays until 6 pm); occasional evening and weekend hours required, as work schedule changes based on work requirements. Computer screen work 50 percent of the time. Work is performed in an ordinary office, mostly sitting with extended standing and some lifting under ten pounds. All individuals are required to be able to perform the essential functions with or without reasonable accommodation.
Minimum Requirements
Education:
• Bachelor’s Degree in Business Administration, Business Management, Finance, Marketing, Business Communication or related field.
Experience:
• Four years of experience in management, marketing and finance, or equivalent high-level experience in a corporate environment, to include financial planning, marketing, business development, accounting systems, and personnel administration/supervision. • Two years’ work experience developing external partnerships and/or developing new programs.
Equivalency Statement
The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.
Preferred Qualifications
Education:
• MBA or master’s in related field.
Experience:
• Experience in a Small Business Development Center or other program funded by the US. • Experience in the Small Business Administration or the Oregon Business Development Department. • Experience in the manufacturing field or another skilled trade.
EEO Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.
Required Documents
1. Resume/Vitae 2. Cover Letter 3. College Transcript 1 (unofficial)
Optional Documents
1. Letter of Recommendation 1 2. Letter of Recommendation 2 3. College Transcript 2 (unofficial) 4. US Military DD 214
To apply: https://apptrkr.com/4589572
Full Time
Position Title Executive Director Center for Business, Industry & Professional Development (CBIPD)
Classification Title Administrator
Grade Level 28
Starting Wage/Salary $77,052 - $88,000 plus exceptional benefits
Revision Date 08/01/2023
Position Type/Employee Class Administrative
FTE 1.0
Contract Months 12
Overtime Eligible Exempt
Location Bend
Hybrid Remote Work Eligible? No
CLICK https://pa-hrsuite-production.s3.amazonaws.com/35/docs/162193.pdf TO VIEW BENEFITS & PERKS
Primary Purpose
Provide strategic direction and administrative oversight of the Center for Business, Industry, and Professional Development, which includes short-term and customized workforce trainings and professional development opportunities, as well as leadership of the Small Business Development Center, pre-apprenticeship and apprenticeship programs, and selected manufacturing and advanced technology programs. The Executive Director will work with local and regional businesses and industries, economic and workforce development agencies, as well as other key stakeholders, to ensure COCC is responsive to the training needs of Central Oregon employers, employees, and job-seekers wanting to improve their skills.
Essential Duties and Responsibilities
Leadership and Development:
• Provide leadership for an expanded vision for CBIPD in alignment with the mission, vision, and values of COCC. • Provide leadership for long-term planning for CBIPD. • Explore, propose, and develop new non-credit training opportunities that meet regional workforce needs, including apprenticeship, manufacturing, and technology. • Continuously assess regional workforce training needs through networking with regional leaders and participation in regional and state economic and workforce development entities and other professional development opportunities. • In collaboration with CBIPD staff and business and industry stakeholders, develop and consistently offer a robust slate of workforce training programs for our region, with emphasis on expanding offerings to more rural and underserved populations. • Create and monitor key performance indicators for CBIPD. Develop and implement strategies for improvement. • Foster a supportive team environment that motivates and develops staff members. • Model and maintain high standards and performance expectations. • Engage and advocate for CBIPD with community stakeholders and College leadership.
Administrative and Operational Duties:
• Supervision and evaluation of the assistant director Small Business Development Center, apprenticeship and pre-apprenticeship staff, program managers, and administrative assistants. Manage overall budget and operations, performing duties as they pertain to the overall position objectives. • Ensure ongoing training opportunities that meet the needs of the region and ensures optimum use of departmental time and resources. • Ensure coherence regarding training schedules, offerings, and delivery. • Engage with community as appropriate. • Participate in College initiatives and teams, as appropriate.
Knowledge, Skills, and Abilities
Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
• Knowledge of and skills in leadership, decision-making, interpersonal communication, and problem solving. • Skills in innovation and entrepreneurship. • Knowledge of and experience with prior business ownership experience or high-level management experience. • Ability to be responsive and adaptable to rapidly changing circumstances in a fast-paced environment. • Skills in creating effective team environment. • Knowledge of and best practice skills in programming, events, training and new program development. • Knowledge of and experience in finance and business operations. • Knowledge of and skills in the practices of diversity, equity, and inclusion. • Skills in organization, management, public relations and conflict resolution. • Skills in public speaking, program promotion, supervision and professional development. • Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. • Ability to cooperate with and contribute to a diverse workplace through ideas and/or experience. • Willingness to participate in in evening and weekend events. • Knowledge of and experience with business consulting or advising.
Ergonomic Requirements
Working hours are typically Monday through Friday, 8 am – 5 pm (Wednesdays until 6 pm); occasional evening and weekend hours required, as work schedule changes based on work requirements. Computer screen work 50 percent of the time. Work is performed in an ordinary office, mostly sitting with extended standing and some lifting under ten pounds. All individuals are required to be able to perform the essential functions with or without reasonable accommodation.
Minimum Requirements
Education:
• Bachelor’s Degree in Business Administration, Business Management, Finance, Marketing, Business Communication or related field.
Experience:
• Four years of experience in management, marketing and finance, or equivalent high-level experience in a corporate environment, to include financial planning, marketing, business development, accounting systems, and personnel administration/supervision. • Two years’ work experience developing external partnerships and/or developing new programs.
Equivalency Statement
The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.
Preferred Qualifications
Education:
• MBA or master’s in related field.
Experience:
• Experience in a Small Business Development Center or other program funded by the US. • Experience in the Small Business Administration or the Oregon Business Development Department. • Experience in the manufacturing field or another skilled trade.
EEO Statement
The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.
Required Documents
1. Resume/Vitae 2. Cover Letter 3. College Transcript 1 (unofficial)
Optional Documents
1. Letter of Recommendation 1 2. Letter of Recommendation 2 3. College Transcript 2 (unofficial) 4. US Military DD 214
To apply: https://apptrkr.com/4589572
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The portfolio of work for the SK-12 Diversity Specialist will be focused on assisting the OMWI Diversity Program Managers in managing the Employee Affinity Groups (EAGs), advising Regional and Headquarters Diversity Committees, and supporting programming with SEC divisions/offices on organizational diversity, equity, inclusion, and accessibility (DEIA) matters.
The core duties and responsibilities will include:
Support DEIA programs and initiatives in collaboration with Diversity Program Managers to drive learning, dialogue, and action among all employees. Assist in developing communication & marketing materials for key heritage month and other marquee events, including social media content for events and programs. Create and maintain OMWI's SharePoint site, tracking spreadsheets, toolkits, calendar, and communication channels that support efficient and effective operations. Liaise with the headquarters and regional office diversity committees, EAGs, and other DEIA groups and committees to coordinate programming, share events widely, host events, connect them to resources, to conduct reviews of DEIA documents. Support and coordinate internal and external events/programs, including partnering with other FIRREAs and government-wide organizations. Research and produce substantive materials on DEIA to prepare and create tools, resources, and presentation decks that are visually appealing and convey DEIA concepts in a clear and concise manner. Serve as OMWI's IT product owner, Contracting Officer's Representative (COR), and Government Purchase Cardholder in coordination with OMWI's leadership and Business Manager. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-12. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. This announcement will close when we have received 100 applications which may be sooner than the closing date. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-11 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level:
Assisting with diversity, equity, inclusion and accessibility (DEIA) program/project administration, including timelines, resources, deliverables, and making recommendations for project adjustments as needed; Communicating and conveying complex or technical DEIA information (oral and written) to a variety of audiences; AND Managing multiple high-priority/high-visibility tasks, including overseeing multiple short-suspense timelines. Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT (LMWFA): The LMWFA provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. For more information, click here . Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. If you are a current or former Federal employee, it is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you are a current or former Federal employee* : Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here . Required, if applicable : CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.) Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc) Required, if applicable : Land Management Workforce Flexibility Act supporting documentation. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The portfolio of work for the SK-12 Diversity Specialist will be focused on assisting the OMWI Diversity Program Managers in managing the Employee Affinity Groups (EAGs), advising Regional and Headquarters Diversity Committees, and supporting programming with SEC divisions/offices on organizational diversity, equity, inclusion, and accessibility (DEIA) matters.
The core duties and responsibilities will include:
Support DEIA programs and initiatives in collaboration with Diversity Program Managers to drive learning, dialogue, and action among all employees. Assist in developing communication & marketing materials for key heritage month and other marquee events, including social media content for events and programs. Create and maintain OMWI's SharePoint site, tracking spreadsheets, toolkits, calendar, and communication channels that support efficient and effective operations. Liaise with the headquarters and regional office diversity committees, EAGs, and other DEIA groups and committees to coordinate programming, share events widely, host events, connect them to resources, to conduct reviews of DEIA documents. Support and coordinate internal and external events/programs, including partnering with other FIRREAs and government-wide organizations. Research and produce substantive materials on DEIA to prepare and create tools, resources, and presentation decks that are visually appealing and convey DEIA concepts in a clear and concise manner. Serve as OMWI's IT product owner, Contracting Officer's Representative (COR), and Government Purchase Cardholder in coordination with OMWI's leadership and Business Manager. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-12. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. This announcement will close when we have received 100 applications which may be sooner than the closing date. Qualifications All qualification requirements must be met by the closing date of this announcement.
Time-in-grade for this announcement is one year at the GS/SK-11 level.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level:
Assisting with diversity, equity, inclusion and accessibility (DEIA) program/project administration, including timelines, resources, deliverables, and making recommendations for project adjustments as needed; Communicating and conveying complex or technical DEIA information (oral and written) to a variety of audiences; AND Managing multiple high-priority/high-visibility tasks, including overseeing multiple short-suspense timelines. Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. Disability Employment: For information on disability appointments, please visit http://www.opm.gov/policy-data-oversight/disability-employment/ IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES: Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT (LMWFA): The LMWFA provides current or former temporary or term employees of federal land management agencies opportunity to compete for permanent competitive service positions. Individuals must have more than 24 months of service without a break between appointments of two or more years. Service must be in the competitive service and have been at a successful level of performance or better. For more information, click here . Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required: Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. If you are a current or former Federal employee, it is recommended that your resume include thetitle, series, and grade (e.g. SK-0301-12) for all relevant Federal experience . To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.. If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary.Note: Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you are a current or former Federal employee* : Your most recent Promotion, Within Grade Increase (i.e. WGI), or Appointment/Conversion SF-50 or non-award Notification of Personnel Action (if applying as a current or former Federal Employee) must show you are/were in the competitive service and the highest grade or promotion potential held. Note: If you are in the excepted service, your current agency must have an interchange agreement with OPM - for a list of agencies with current interchange agreements please click here . Required, if applicable : CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable: VEOA documentation (DD-214, member 4 copy or other documentation containing dates of service and character of discharge.) Required, if applicable: Special Hiring Authority eligibility documentation (VA letter, Schedule A eligibility letter, Peace Corp letter, etc) Required, if applicable : Land Management Workforce Flexibility Act supporting documentation. *SEC EMPLOYEES : OHR will verify your competitive service eligibility via the SEC's personnel database.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The portfolio of work for the SK-12 Diversity Specialist will be focused on assisting the OMWI Diversity Program Managers in managing the Employee Affinity Groups (EAGs), advising Regional and Headquarters Diversity Committees, and supporting programming with SEC divisions/offices on organizational diversity, equity, inclusion, and accessibility (DEIA) matters.
The core duties and responsibilities will include:
Support DEIA programs and initiatives in collaboration with Diversity Program Managers to drive learning, dialogue, and action among all employees. Assist in developing communication & marketing materials for key heritage month and other marquee events, including social media content for events and programs. Create and maintain OMWI's SharePoint site, tracking spreadsheets, toolkits, calendar, and communication channels that support efficient and effective operations. Liaise with the headquarters and regional office diversity committees, EAGs, and other DEIA groups and committees to coordinate programming, share events widely, host events, connect them to resources, to conduct reviews of DEIA documents. Support and coordinate internal and external events/programs, including partnering with other FIRREAs and government-wide organizations. Research and produce substantive materials on DEIA to prepare and create tools, resources, and presentation decks that are visually appealing and convey DEIA concepts in a clear and concise manner. Serve as OMWI's IT product owner, Contracting Officer's Representative (COR), and Government Purchase Cardholder in coordination with OMWI's leadership and Business Manager. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-12. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. This announcement will close when we have received 100 applications which may be sooner than the closing date. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level:
Assisting with diversity, equity, inclusion and accessibility (DEIA) program/project administration, including timelines, resources, deliverables, and making recommendations for project adjustments as needed; Communicating and conveying complex or technical DEIA information (oral and written) to a variety of audiences; AND Managing multiple high-priority/high-visibility tasks, including overseeing multiple short-suspense timelines. Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
The portfolio of work for the SK-12 Diversity Specialist will be focused on assisting the OMWI Diversity Program Managers in managing the Employee Affinity Groups (EAGs), advising Regional and Headquarters Diversity Committees, and supporting programming with SEC divisions/offices on organizational diversity, equity, inclusion, and accessibility (DEIA) matters.
The core duties and responsibilities will include:
Support DEIA programs and initiatives in collaboration with Diversity Program Managers to drive learning, dialogue, and action among all employees. Assist in developing communication & marketing materials for key heritage month and other marquee events, including social media content for events and programs. Create and maintain OMWI's SharePoint site, tracking spreadsheets, toolkits, calendar, and communication channels that support efficient and effective operations. Liaise with the headquarters and regional office diversity committees, EAGs, and other DEIA groups and committees to coordinate programming, share events widely, host events, connect them to resources, to conduct reviews of DEIA documents. Support and coordinate internal and external events/programs, including partnering with other FIRREAs and government-wide organizations. Research and produce substantive materials on DEIA to prepare and create tools, resources, and presentation decks that are visually appealing and convey DEIA concepts in a clear and concise manner. Serve as OMWI's IT product owner, Contracting Officer's Representative (COR), and Government Purchase Cardholder in coordination with OMWI's leadership and Business Manager. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-12. PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. DRUG TESTING: This position may be subjected to drug testing requirements. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC?s Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. This announcement will close when we have received 100 applications which may be sooner than the closing date. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MINIMUM QUALIFICATION REQUIREMENT :
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level:
Assisting with diversity, equity, inclusion and accessibility (DEIA) program/project administration, including timelines, resources, deliverables, and making recommendations for project adjustments as needed; Communicating and conveying complex or technical DEIA information (oral and written) to a variety of audiences; AND Managing multiple high-priority/high-visibility tasks, including overseeing multiple short-suspense timelines. Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
U.S. Securities and Exchange Commission
Washington, DC
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Full-time
Duties
At the SEC, we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.
As a Supervisory Mathematical Statistician (Data Scientist), some of your typical work assignments may include, but are not limited to, the following:
Leads risk management, governance, and technology development for the Office of Information Technology (OIT) Artificial Intelligence/Machine Learning (AI/ML) Platform and Programs-duties include executive portfolio reporting, capacity planning, product owner support, risk management, contract management, training, and process management. Provides portfolio management and oversight over a broad group of programs that develop and deliver AI/ML applications to improve efficiency and enhance operations for SEC Divisions and Offices enterprise-wide-duties include leading technical teams, programming capital/operational expenditure for AI/ML applications and managing acquisition services for AI/ML solution development support. Leads a team of federal employees in documenting and implementing requirements for AI/ML project, program, and application solutions needed by the SEC Divisions and Offices-duties include customer engagement meetings for fiscal year technology investment planning, technology acquisition strategy sessions and security compliance meetings for customer applications. Maintains knowledge and awareness of the overall and rapidly changing AI/ML technical landscape and communicates to representatives from the SEC Divisions and Offices new cutting-edge technology approaches and innovations that can enhance their day-to-day operations-including prior experience in technologies such as Natural Language Processing (NLP), Named Entity Recognition (NER), and other text automation processes, text analytics, and predictive analytics. Manages a staff of Federal employees consisting of acquisition managers, contracting officer representatives, information system owners, and technical subject matter experts that provide AI/ML application support services to the SEC Divisions and Offices. Acts as a senior IT liaison and advocate for new AI/ML technology solutions that meet SEC enterprise standards and leverage shared services for the SEC Divisions and Offices. Engages with various OIT departments to reconcile architecture solutions, change management, and security compliance. Manages a portfolio of AI/ML investments and systems in accordance with the SEC Capital Planning and Investment Control guidance and the agile service delivery framework. Requirements Conditions of Employment You must be a US Citizen. Application procedures are specific to this vacancy announcement. Please read all the instructions carefully. Failure to follow the instructions may result in you not being considered for this position. Supplementary vacancies may be filled in addition to the number stated in this announcement. This position has promotion potential to the SK-15. PROBATIONARY PERIOD: This appointment may require completion of a two-year supervisory probationary period. SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position. PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized. DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. This position is not in the collective bargaining unit. This position is eligible to request telework in accordance with the SEC 's telework policy. Existing Participants in the SEC's Remote Telework Program are eligible to apply for this position. If selected, management will evaluate and communicate whether the position will allow for continued participation in Remote Telework. Qualifications All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifying education must have been obtained from an accredited college or university recognized by the U.S. Department of Education. BASIC REQUIREMENT : Mathematical Statistics A. Degree: that included 24 semester hours of mathematics and statistics, of which at least 12 semester hours were in mathematics and 6 semester hours were in statistics. or
B. Combination of education and experience -- at least 24 semester hours of mathematics and statistics, including at least 12
hours in mathematics and 6 hours in statistics, as shown in A above, plus appropriate experience or additional education.
OR Statistics A. Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.
Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or
B. Combination of education and experience -- courses as shown in A above, plus appropriate experience or additional education. The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. MINIMUM QUALIFICATION REQUIREMENT : In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-15: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 or14 level:
Applicant must have at least one year of specialized experience in (1) performing complex analytical tasks and assignments requiring skill and knowledge using the Python programming language), cloud computing platforms (e.g., Amazon Web Services (AWS), Microsoft Azure) and related analytical capabilities and services; AND (2) experience developing advanced analytical models, tools, prototypes, applications, or solutions (including artificial intelligence and machine learning solutions) on cloud computing platforms; AND (3) leading or overseeing complex analytical projects involving the development and deployment of AI/ML models, tools, or solutions.
Education ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional information SEC COMPENSATION PROGRAM: The overall salary range listed above is provided for informational purposes as it represents the full range that is applicable to current employees in this occupation/grade; however, a selectee's initial pay is always set below the maximum rate of the range. Please click here for additional information. IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES : Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) are available to individuals who have special priority selection rights under this plan. Individuals must be well-qualified for this position to receive consideration for special priority selection. CTAP or ICTAP eligibles will be considered well-qualified when receiving an adjudicated score of 80 or higher. Reasonable Accommodation: If you are an applicant who needs a reasonable accommodation for disability to participate in the application process at the SEC, submit the form for Reasonable Accommodation for Participation in Job Application Process here . Please be sure to submit your request at least 5 business days in advance of the date you need the requested accommodation. Equal Employment Opportunity (EEO) Information for SEC Job Applicants: Federal EEO laws protect all applicants from discrimination on the following bases: race, color, sex (not limited to conduct which is sexual in nature, includes pregnancy, gender identity, sexual orientation, transgender status), age (40 and over), religion, national origin, disability, genetic information, retaliation for participating in the EEO process or opposing discrimination. Applicants who believe they have been discriminated against on any EEO basis can seek recourse through the SEC's administrative complaints process. To be timely, an individual must enter the EEO process within 45 days from when they know (or should have known) of the alleged discrimination. Click here for additional information. Read more Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents
You must provide a complete Application Package, which includes:
Required : Your responses to the Occupational Questionnaire. Required : Your complete and comprehensive resume that includes a complete history of your work experience and the applicable employment dates with months and years. To determine if you qualify for this position, OHR will review your work history that is relevant to the specific position for which you applied. If you are an external candidate selected for this position, OHR will review your complete work history to establish your starting salary.If you are a current SEC employee selected for this position, the standard percentage increases will be applied (i.e., 6% for non-supervisory and 10% for supervisory positions) if your selection results in a promotion. If your selection results in lateral movement (i.e. no change in grade) you will maintain your current salary. If your selection results in a change in grade from an SK-15 to an SK-16 you will maintain your current salary. Note : Your resume must directly address the definition of specialized experience listed in the qualification section of this announcement and must NOT contain pictures. For external candidates: Information on how your resume will be used for pay setting purposes can be found here . Required, if you meet qualifications based on education : An unofficial college transcript. (Note: If you are selected for this position, official transcript will be required.) Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.) Required, if applicable : Veteran's Preference Documentation (DD-214, Member Copy 4 or other documentation containing dates of service and character of discharge. Disabled veterans and other applicants eligible for 10-point Veteran's Preference please include: documentation to validate your claim - VA letter, SF-15, etc).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Property Appraiser Job ID: 107051 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be September 5, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $61,964.92 - $81.982.02 Hourly Pay Range: $31.776882 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Assessment and Taxation Department is seeking to hire a Property Appraiser to join their team. The Property Appraiser is the full working level in the series which performs appraisals of property in a prescribed manner. This class is distinguished from the higher-level class of Property Appraiser, Senior which performs more complex appraisals and serves as lead on various projects. The Department of Assessment and Taxation is responsible for the assessment of real and personal property, construction of assessment rolls and the collection, recording and distribution of all tax monies within the County. The technical appraisal staff is organized into various sections for the appraisal of urban, rural, personal or commercial property SPECIAL NOTE: The Assessment and Taxation Department maintains a conflict of interest policy regarding active real estate licenses and Appraisal Certifications. PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE IS REQUIRED FOR THIS POSITION. PLEASE NOTE: This registration is issued by the Department of Revenue (DOR), not the Appraiser Certification and Licensure Board (ACLB). Certification by the ACLB will not qualify for this position. You must possess the DOR registration. Please see the "OTHER INFORMATION" section of this job announcement for instructions on how to apply for this registration. A copy of your State of Oregon County Property Appraiser Registration or proof of completed State test must be presented at any interview for which you may be invited. Required Minimum Qualifications/ Transferrable Skills:* Proof of registration as a County Property Appraiser from the State of Oregon Department of Revenue (DOR). This position requires strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills Ability to work well independently, as well as having a collaborative, team-oriented approach to work Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Attention to detail Strong problem solving skills Experience providing high quality customer service to internal and/or external customers by phone, in person and electronically. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years of relevent real property appraisal experience. Real property appraiser experience in an Oregon County Assessor's office. Experience working with estimations of replacement cost of structures. Experience in writing reports and letters containing complex information. Experience working with determining market value of property for tax assessment purposes. Intermediate level proficiency in Microsoft Excel. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs appraisal of urban, rural, personal or income producing properties for tax assessment purposes; inspects interiors and exteriors of structures to determine classification according to established standards and guidelines; records factual information and comments on appraisal forms by comparison with improvements of similar quality, size, shape, condition, and age; records complete descriptions of improvements. 2. Provides public service through extensive interaction with customers by phone, email, or in person, explaining appraisal and assessment procedures and value conclusions to taxpayers. 3. Reads and interprets building plans in order to diagram structures and capture inventory using sketch software; measures buildings and computes total area. 4. Estimates residential construction costs and replacement costs less normal depreciation; assists with estimates of residential property by comparison with sales or comparable property. 5. Collects, reviews, and inspects sales information for similar property; determines market value and segregates improvement value on land residuals; performs tasks with increasing complexity such as special studies and appeals to the Board of Property Tax Appeals or Magistrate Court; performs Maximum Assessed Value calculations and Tax Roll Corrections; lists personal property subject to taxation; classifies farmland by location, topography, soil productivity and other pertinent factors. 6. Contacts realtors, builders, lending institutions, planning offices and property owners to obtain information on factors which may affect market values. 7. Inspects new construction and improvements to existing structures, for example, new houses, additions, warehouses, tenant improvements, and interior build out; inspects, draws value conclusions, and completes appraisals on structures affected by fire, structural damage or deferred maintenance, and other appraisal assignments. 8. Researches computer data sources including residential and business multiple listing services, subscription databases, publications, GIS/satellite/aerial imagery, professional memberships, and regulatory agencies/jurisdictions/municipalities. 9. Maintains data integrity by using consistent data collection and verification techniques; maintains official records and documents in accordance with Oregon Administrative Rules for retention, discovery, and destruction. 10. Completes sales confirmation by reviewing deeds, interviewing owners, contractors, real estate agents and others to obtain data related to terms and conditions of sales and/or listings; performs online research to adequately determine the validity of sales. 11. Prepares appraisals using the three approaches to value for appeal purposes and may testify before the Oregon Tax Court and lower-level appeal bodies regarding tax assessment appeals. REQUIRED KNOWLEDGE AND SKILLS In addition to the minimum qualifications listed in the Job Introduction section, applicants will have: PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON, DEPARTMENT OF REVENUE, IS REQUIRED FOR THESE POSITIONS. Please see the “OTHER INFORMATION” section of this job announcement for instructions on how to apply for this registration. Some knowledge of: Real estate, real property values and building constructions; mathematics, including basic algebra, geometry and arithmetic; basic statistical concepts and terminology; computers, including relevant office and appraisal software applications; basic principles of economics and property appraising. Skill to: Learn and apply appraisal and valuation principles, methods and pertinent legal provisions; learn and apply laws and regulations regarding property taxation; learn to interpret and evaluate data; apply statistical techniques to property appraisal; read and interpret blueprints, maps, sketches, and property descriptions; read and interpret various laws and codes concerning revenue and taxation; measure and draw sketches of improvements to scale; make accurate appraisals of a variety of land holdings, including farm buildings, urban properties and industrial properties; keep accurate records and make clear and concise reports; gather, evaluate and convey information; effectively explain the appraisal process and specific information to taxpayers; select appropriate method of valuation and validate conclusions; analyze issues from multiple perspectives; identify alternative solutions and recommend appropriate action; effectively operate computer hardware; learn, understand, execute and apply methods and concepts of appraisal software applications; establish and maintain effective working relationships with the public and departmental staff; communicate effectively, both orally and in writing. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Assessment and Taxation office is responsible for the mapping and appraisal of all property in Clackamas County, the preparation of the property assessment and taxation rolls, and the collection and distribution of property taxes. Our office provides services to all government jurisdictions in the County, including schools, cities, and special tax districts. Learn more about Clackamas County Assessment & Taxation APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION INSTRUCTIONS ON HOW TO OBTAIN REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE Step 1. To obtain an Appraiser Registration - Qualifications To become a registered Appraiser, one who appraises for an Oregon County or the Oregon Department of Revenue (DOR) under ORS308.010, you must meet certain training and/or educational qualifications, submit an application (PD100H) and pass an examination. You must meet the following qualifications to take the examination. NOTE: Meeting qualifications is determined by the State Department of Revenue (DOR) not Clackamas County. Step 2. PROPERTY APPRAISER- Registration Qualifications (1) An Associate in Science degree (or higher) in property appraisal, real estate technology, building construction/inspection technology, engineering or forestry technology, business administration or a related field; OR (2) Any combination of experience or education equivalent to two years in a field that would demonstrate the capacity to work as a Property Appraiser. Examples include property appraisal, public or business administration, real estate, finance, civil engineering, urban planning OR (3) Completion of an Oregon Department of Revenue approved appraisal training program, or County approved appraisal training program. NOTE: Transcripts must be submitted for all college coursework except for a Bachelor's degree in business administration, forestry, agriculture or engineering. Credit is also given for specialized appraisal courses. Be sure to list these courses on your application. With regard to (1-3) above, clearly describe any administrative work experience. Step 3. Complete a State of Oregon Application Complete a State of Oregon - Department of Revenue, Human Resource Services Division Application (PD100H) (Rev. 9-09). Available at http://www.oregon.gov/DOR/programs/property/Pages/appraiser-registration.aspx There is no charge for processing this application. For questions regarding completion of the application process, please refer to the website or contact the Department of Revenue at (503) 945-8272. Step 4. Appraiser Registration Examination- Qualifications The Oregon Department of Revenue, Human Resources will notify all applicants by email of the results of their qualification review. If you meet qualifications for the Property Appraiser 1 you must take an appraiser exam, and pass before you will be certified as a Registered Appraiser. You will be sent an acceptance letter notifying you that you have met the minimum qualifications for a Property Appraiser 1. There is no charge to take the exam, and you must complete the examination with 60 days of the date on your acceptance letter. Your examination will be graded by DOR Human Resources. Grade notification letters will be sent upon request to all applicants who have completed the written exam for Property Appraiser 1. If you pass the examination you will receive a Registered Appraiser 1 certificate. Step 5. The Property Appraiser Examination All testing is currently done virtually. In order to take it virtually you must have a camera and microphone. The appraiser examination is 100 multi-choice questions. The written test consists of general appraisal concepts, principles, processes, and definitions; surveying and mapping; vocabulary; appraisal processes; and valuation. The maximum time allowed for this test is three (3) hours. The minimum passing score is 70. If you do not receive a score of 70 or above, you may retake the County Property Appraiser examination. Please contact your testing site to discuss rescheduling and retaking the examination. If you have a disability and need an alternate testing format, arrangements will be made upon request. See the list of resources below that are helpful in preparing for the property appraiser 1 examination. Step 6. Appraiser Exam Preparation Resources Available 1. Real estate appraisal courses at community or four-year colleges. 2. Private real estate appraisal courses (i.e. International Association of Assessing Officers (IAAO), Appraisal Institute). 3. The Appraisal of Real Estate Manual from the American Institute of Real Estate Appraisers. 4. The Dictionary of Real Estate Appraisal from the American Institute of Real Estate Appraisers. 5. The Department of Revenue Appraisal Methods for Real Property Manual. 6. Harrison's Illustrated Guide “How to Pass Any General or Residential Appraisal Examination (Certification - Licensing)”. (Call 1-800-243-4545). 7. The Department of Revenue/County Trainee Program. (150-800-640 Rev. 5-01) The publications are available online on the Department of Revenue Property Tax Division web page at this link: https://www.oregon.gov/dor/programs/property/pages/default.aspx A study manual, Appraisal Methods for Real Property is available on the website. For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov Step 7. Further Information Appraiser Registration Continuing Education Requirements Appraiser Registration Annual Certification For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov REMINDER REGARDING IMPORTANT DATES FOR THIS RECRUITMENT TO BE CONSIDERED FOR THIS POSITION: 1. A COMPLETED CLACKAMAS COUNTY ON -LINE APPLICATION MUST BE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES BY THE CLOSING DATE. 2. A COPY OF YOUR STATE OF OREGON REGISTRATION FOR PROPERTY APPRAISER OR PROOF OF SAME MUST BE PRESENTED AT ANY INTERVIEW TO WHICH YOU MAY BE INVITED. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107051&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cea4e9d57063554f822a51dcc3b9d216
Full Time
Property Appraiser Job ID: 107051 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be September 5, 2023 and every week thereafter. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $61,964.92 - $81.982.02 Hourly Pay Range: $31.776882 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Assessment and Taxation Department is seeking to hire a Property Appraiser to join their team. The Property Appraiser is the full working level in the series which performs appraisals of property in a prescribed manner. This class is distinguished from the higher-level class of Property Appraiser, Senior which performs more complex appraisals and serves as lead on various projects. The Department of Assessment and Taxation is responsible for the assessment of real and personal property, construction of assessment rolls and the collection, recording and distribution of all tax monies within the County. The technical appraisal staff is organized into various sections for the appraisal of urban, rural, personal or commercial property SPECIAL NOTE: The Assessment and Taxation Department maintains a conflict of interest policy regarding active real estate licenses and Appraisal Certifications. PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE IS REQUIRED FOR THIS POSITION. PLEASE NOTE: This registration is issued by the Department of Revenue (DOR), not the Appraiser Certification and Licensure Board (ACLB). Certification by the ACLB will not qualify for this position. You must possess the DOR registration. Please see the "OTHER INFORMATION" section of this job announcement for instructions on how to apply for this registration. A copy of your State of Oregon County Property Appraiser Registration or proof of completed State test must be presented at any interview for which you may be invited. Required Minimum Qualifications/ Transferrable Skills:* Proof of registration as a County Property Appraiser from the State of Oregon Department of Revenue (DOR). This position requires strong interpersonal skills that translate into all of the following: Strong verbal and written communication skills Ability to work well independently, as well as having a collaborative, team-oriented approach to work Ability to establish and maintain effective working relationships and partnerships both internally and externally Ability to handle a wide range of situations and circumstances effectively, positively, and professionally and to maintain composure in difficult, stressful and quickly emerging situations Attention to detail Strong problem solving skills Experience providing high quality customer service to internal and/or external customers by phone, in person and electronically. Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Two (2) years of relevent real property appraisal experience. Real property appraiser experience in an Oregon County Assessor's office. Experience working with estimations of replacement cost of structures. Experience in writing reports and letters containing complex information. Experience working with determining market value of property for tax assessment purposes. Intermediate level proficiency in Microsoft Excel. *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: 1. Performs appraisal of urban, rural, personal or income producing properties for tax assessment purposes; inspects interiors and exteriors of structures to determine classification according to established standards and guidelines; records factual information and comments on appraisal forms by comparison with improvements of similar quality, size, shape, condition, and age; records complete descriptions of improvements. 2. Provides public service through extensive interaction with customers by phone, email, or in person, explaining appraisal and assessment procedures and value conclusions to taxpayers. 3. Reads and interprets building plans in order to diagram structures and capture inventory using sketch software; measures buildings and computes total area. 4. Estimates residential construction costs and replacement costs less normal depreciation; assists with estimates of residential property by comparison with sales or comparable property. 5. Collects, reviews, and inspects sales information for similar property; determines market value and segregates improvement value on land residuals; performs tasks with increasing complexity such as special studies and appeals to the Board of Property Tax Appeals or Magistrate Court; performs Maximum Assessed Value calculations and Tax Roll Corrections; lists personal property subject to taxation; classifies farmland by location, topography, soil productivity and other pertinent factors. 6. Contacts realtors, builders, lending institutions, planning offices and property owners to obtain information on factors which may affect market values. 7. Inspects new construction and improvements to existing structures, for example, new houses, additions, warehouses, tenant improvements, and interior build out; inspects, draws value conclusions, and completes appraisals on structures affected by fire, structural damage or deferred maintenance, and other appraisal assignments. 8. Researches computer data sources including residential and business multiple listing services, subscription databases, publications, GIS/satellite/aerial imagery, professional memberships, and regulatory agencies/jurisdictions/municipalities. 9. Maintains data integrity by using consistent data collection and verification techniques; maintains official records and documents in accordance with Oregon Administrative Rules for retention, discovery, and destruction. 10. Completes sales confirmation by reviewing deeds, interviewing owners, contractors, real estate agents and others to obtain data related to terms and conditions of sales and/or listings; performs online research to adequately determine the validity of sales. 11. Prepares appraisals using the three approaches to value for appeal purposes and may testify before the Oregon Tax Court and lower-level appeal bodies regarding tax assessment appeals. REQUIRED KNOWLEDGE AND SKILLS In addition to the minimum qualifications listed in the Job Introduction section, applicants will have: PROOF OF REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON, DEPARTMENT OF REVENUE, IS REQUIRED FOR THESE POSITIONS. Please see the “OTHER INFORMATION” section of this job announcement for instructions on how to apply for this registration. Some knowledge of: Real estate, real property values and building constructions; mathematics, including basic algebra, geometry and arithmetic; basic statistical concepts and terminology; computers, including relevant office and appraisal software applications; basic principles of economics and property appraising. Skill to: Learn and apply appraisal and valuation principles, methods and pertinent legal provisions; learn and apply laws and regulations regarding property taxation; learn to interpret and evaluate data; apply statistical techniques to property appraisal; read and interpret blueprints, maps, sketches, and property descriptions; read and interpret various laws and codes concerning revenue and taxation; measure and draw sketches of improvements to scale; make accurate appraisals of a variety of land holdings, including farm buildings, urban properties and industrial properties; keep accurate records and make clear and concise reports; gather, evaluate and convey information; effectively explain the appraisal process and specific information to taxpayers; select appropriate method of valuation and validate conclusions; analyze issues from multiple perspectives; identify alternative solutions and recommend appropriate action; effectively operate computer hardware; learn, understand, execute and apply methods and concepts of appraisal software applications; establish and maintain effective working relationships with the public and departmental staff; communicate effectively, both orally and in writing. WORK SCHEDULE This position is included in the County's alternate workweek program, working 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Assessment and Taxation office is responsible for the mapping and appraisal of all property in Clackamas County, the preparation of the property assessment and taxation rolls, and the collection and distribution of property taxes. Our office provides services to all government jurisdictions in the County, including schools, cities, and special tax districts. Learn more about Clackamas County Assessment & Taxation APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. OTHER INFORMATION INSTRUCTIONS ON HOW TO OBTAIN REGISTRATION AS A COUNTY PROPERTY APPRAISER FROM THE STATE OF OREGON DEPARTMENT OF REVENUE Step 1. To obtain an Appraiser Registration - Qualifications To become a registered Appraiser, one who appraises for an Oregon County or the Oregon Department of Revenue (DOR) under ORS308.010, you must meet certain training and/or educational qualifications, submit an application (PD100H) and pass an examination. You must meet the following qualifications to take the examination. NOTE: Meeting qualifications is determined by the State Department of Revenue (DOR) not Clackamas County. Step 2. PROPERTY APPRAISER- Registration Qualifications (1) An Associate in Science degree (or higher) in property appraisal, real estate technology, building construction/inspection technology, engineering or forestry technology, business administration or a related field; OR (2) Any combination of experience or education equivalent to two years in a field that would demonstrate the capacity to work as a Property Appraiser. Examples include property appraisal, public or business administration, real estate, finance, civil engineering, urban planning OR (3) Completion of an Oregon Department of Revenue approved appraisal training program, or County approved appraisal training program. NOTE: Transcripts must be submitted for all college coursework except for a Bachelor's degree in business administration, forestry, agriculture or engineering. Credit is also given for specialized appraisal courses. Be sure to list these courses on your application. With regard to (1-3) above, clearly describe any administrative work experience. Step 3. Complete a State of Oregon Application Complete a State of Oregon - Department of Revenue, Human Resource Services Division Application (PD100H) (Rev. 9-09). Available at http://www.oregon.gov/DOR/programs/property/Pages/appraiser-registration.aspx There is no charge for processing this application. For questions regarding completion of the application process, please refer to the website or contact the Department of Revenue at (503) 945-8272. Step 4. Appraiser Registration Examination- Qualifications The Oregon Department of Revenue, Human Resources will notify all applicants by email of the results of their qualification review. If you meet qualifications for the Property Appraiser 1 you must take an appraiser exam, and pass before you will be certified as a Registered Appraiser. You will be sent an acceptance letter notifying you that you have met the minimum qualifications for a Property Appraiser 1. There is no charge to take the exam, and you must complete the examination with 60 days of the date on your acceptance letter. Your examination will be graded by DOR Human Resources. Grade notification letters will be sent upon request to all applicants who have completed the written exam for Property Appraiser 1. If you pass the examination you will receive a Registered Appraiser 1 certificate. Step 5. The Property Appraiser Examination All testing is currently done virtually. In order to take it virtually you must have a camera and microphone. The appraiser examination is 100 multi-choice questions. The written test consists of general appraisal concepts, principles, processes, and definitions; surveying and mapping; vocabulary; appraisal processes; and valuation. The maximum time allowed for this test is three (3) hours. The minimum passing score is 70. If you do not receive a score of 70 or above, you may retake the County Property Appraiser examination. Please contact your testing site to discuss rescheduling and retaking the examination. If you have a disability and need an alternate testing format, arrangements will be made upon request. See the list of resources below that are helpful in preparing for the property appraiser 1 examination. Step 6. Appraiser Exam Preparation Resources Available 1. Real estate appraisal courses at community or four-year colleges. 2. Private real estate appraisal courses (i.e. International Association of Assessing Officers (IAAO), Appraisal Institute). 3. The Appraisal of Real Estate Manual from the American Institute of Real Estate Appraisers. 4. The Dictionary of Real Estate Appraisal from the American Institute of Real Estate Appraisers. 5. The Department of Revenue Appraisal Methods for Real Property Manual. 6. Harrison's Illustrated Guide “How to Pass Any General or Residential Appraisal Examination (Certification - Licensing)”. (Call 1-800-243-4545). 7. The Department of Revenue/County Trainee Program. (150-800-640 Rev. 5-01) The publications are available online on the Department of Revenue Property Tax Division web page at this link: https://www.oregon.gov/dor/programs/property/pages/default.aspx A study manual, Appraisal Methods for Real Property is available on the website. For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov Step 7. Further Information Appraiser Registration Continuing Education Requirements Appraiser Registration Annual Certification For questions regarding this process, contact the DOR Property Tax Division Continuing Education Unit at (503) 945-8276 or by email at continuing.education@oregon.gov REMINDER REGARDING IMPORTANT DATES FOR THIS RECRUITMENT TO BE CONSIDERED FOR THIS POSITION: 1. A COMPLETED CLACKAMAS COUNTY ON -LINE APPLICATION MUST BE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES BY THE CLOSING DATE. 2. A COPY OF YOUR STATE OF OREGON REGISTRATION FOR PROPERTY APPRAISER OR PROOF OF SAME MUST BE PRESENTED AT ANY INTERVIEW TO WHICH YOU MAY BE INVITED. RECRUITING QUESTIONS? Lindsay White, Recruiter lindsaywhi@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107051&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-cea4e9d57063554f822a51dcc3b9d216
HR Business Systems Analyst (HRIS Analyst) Job ID: 107121 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. We reserve the right to close this recruitment at any time on or after that date. INFORMATION SESSION: Would you like to learn more about this opportunity, working on the Workforce Data Management Team (WDM), our commitment to customer service, and being part of the Department of Human Resources? Please consider joining the upcoming virtual information session to learn more about this great opportunity and the work done by the WDM Team at Clackamas County. To register for the information session, please click on the link below: HR Business Systems Analyst Info Session - Monday, August 7 at 12:00pm - 12:30pm PST PAY AND BENEFITS Annual Pay Range: $87,447.48 - $115,121.91 Hourly Pay Range: $42.042059 - $55.347073 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Clackamas County Department of Human Resources (HR) is looking for a technically skilled professional to join the HR team as a Human Resources Business Systems Analyst. The HR Business Systems Analyst will be part of the Workforce Data Management (WDM) team within the Department of Human Resources. The purpose of the WDM program is to provide systems management, reports, analytics, and education services to Human Resources County departments and employees so they can understand and use HR systems and data to make informed decisions and achieve their strategic results. The HR Business Systems Analyst is an expert-level HRIS analyst, requiring both HR functional and technical skills. The HR Business Systems Analyst has a broad-based knowledge of human resource principles and practices as well as skilled in integrated computerized human resource system software applications. This position will be a lead in providing support, guidance, and training to WDM employees; will assign and review work; provide feedback and assist with troubleshooting/escalation support; will provide coaching to staff with challenges they may have encountered or opportunities for improvement; will provide input on performance evaluations; and ensure that the HR personnel transitions are in compliance, and accurate. This position builds project plans: ensures adherence to project schedules; provides business process support to customers and recommends solutions using HR software; leads projects related to new or enhanced business systems; monitors and responds to customer needs related to HR data and systems; work effectively with peers to set technology priorities and conduct long-term planning as well as acts as a liaison between HR staff and Technology Services in resolving technical issues. Business Systems Analysts work with internal customers and Technology Services staff to translate business and operational requirements into workable HR system solutions. The HR Business Systems Analyst serves as a technical point-of-contact for the assigned functional areas and assists subject matter experts with ensuring data integrity, testing system changes, report writing, and analyzing data flows for process improvement opportunities. This position also supports PeopleSoft upgrades, patches, testing, and other technical projects as assigned. This position is part of a cross-functional team that focuses on resolving technical issues and planning and implementing various HR system projects. THE IDEAL CANDIDATE Competitive candidates will have the skills/ability to analyze and evaluate current business processes to identify areas of improvement and make recommendations to make the operations more efficient. This person will have a background working in Human Resources (HR) or supporting an HR function in an HRIS role or similar, with the ability to effectively manage changing and conflicting priorities and the skill to flex between high-level, strategic thinking to diving deep into analytic work and research to resolve issues. The ideal candidate will have expertise in the way HR departments work and be able to apply that knowledge to the HRIS system and personnel transaction operation with the goal of providing the most efficient solution and possess solid analytical and technical skills, with experience in all parts of the HRIS technology portfolio. Additionally, the ideal candidate will have a strong business process improvement background, with experience in PeopleSoft Human Capital Management (HCM) v9.2 and a proven track record of successful project management of multiple projects. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of relevant HR functional and technical experience that would likely provide the required knowledge and skills to perform the responsibilities of the position. A minimum of three (3) years of experience problem-solving business issues, including leading business requirement gathering, identifying, and analyzing issues as well as recommending and implementing solutions for internal stakeholders A minimum of three (3) years of experience with ERP software systems support, such as creating detailed specification documentation, testing patches and system functionality, documenting output and comparing it to the expected results, creating test scripts and coordinating end user activities, and troubleshooting applications with the technical team Strong working knowledge and experience with supporting HRIS systems Project management experience Experience and working knowledge of advanced Excel spreadsheet applications Knowledge of principles and practices of human resources Ability to use software tools to create and generate user, statistical, and audit reports and queries Skill to conduct software system analysis to recommend business process changes for minimizing customizations Effective verbal and written communication skills, including the ability to explain and present complex, technical information to individuals with various levels of technical knowledge and skill Excellent interpersonal and collaboration skills to facilitate effective working relationships Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Strong working knowledge and experience with PeopleSoft HCM v9.2, including implementation and support for a variety of software modules like core HR, base benefits and benefits administration, recruitment, ePerformance, and profile management Intermediate or Advanced skills with data analysis/data analytics software such as Power BI Experience working in the public sector Experience working in a union environment Experience with PeopleSoft Query Tool and/or SQL *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS Include but are not limited to: Provides guidance, expertise and technical support to human resource software system customers; acts as liaison for problem management, resolves system issues and addresses customer issues; gathers information from customers and recommends best practice methods to utilize software effectively; runs test scenarios to confirm the system provides the necessary functionality; tracks issues and documents solutions. Acts as project lead in developing new or enhancing existing business systems and processes that results from collective bargaining or other county or human resources initiatives; manages project plans and timelines by designing project scope, task list and time estimates; evaluates design and technology alternatives; works collaboratively with customers, Technology Services, and HR staff to resolve development and implementation issues; recommends and implements approved HR system solutions in alignment with HR business and operational requirements; leads and/or participates in the configuration, analysis and redesign of HR business processes to support and improve efficiency and operations of HR divisions. Develops and conducts on-going needs and skills assessments to improve customer experience and for consideration in software upgrades; develops, coordinates, and provides training to users of all levels in system changes, functionality and query/report tools to enhance skill development and competency for HR system end users; develops, coordinates and conducts presentations to County management, workforce partners and other stakeholders. Analyzes business rules and process requirements; identifies and analyzes complex, ambiguous or conflicting work processes; partners with Technology Services, HR Managers and staff, and other customers to identify and recommend process solutions or alternate methods capable of addressing and resolving their business needs; recommends work process and/or operating changes to complement technology options. Utilizes the County's human resource information system and data analytics tools to generate statistical reports, dashboards, or other data visualizations; develops reports for ongoing customer needs; assists the Workforce Data Management (WDM) Manager with special projects and acts on behalf of WDM Manager as assigned; monitors and audits flow of human resource-related information including data entry, data retrieval, and standard, custom, and ad hoc report generation; maintains internal system values, structures, and tables; ensures data integrity, manages user access and security levels. Participates in the specification, review, testing and implementation of HR system upgrades and re-implementations; conducts analysis to determine changes in functionality between product versions and recommends necessary customizations; identifies issues or problems and works with subject matter experts, functional and technical staff to recommend and implement solutions; develops and maintains training and documentation of system for end users; collaborates with unit staff, internal customers, peers and Technology Services staff to provide customer service and responsive problem resolution. Develops, recommends and assists in implementing comprehensive HR system policies and procedures; ensures provision of services is in compliance with labor agreements and Federal and State statutes, rules and regulations; analyzes legislation and new regulations to determine effect on department programs and services and its use of technology; ensures accurate data and efficient operation of processes in alignment with County policies, collective bargaining agreements and Federal and State statues, rules and regulations; analyzes legislation and new regulations to determine effect on HR programs and services and its use of technology. May participate in labor contract negotiating sessions; identifies and researches significant or controversial issues; prepares exhibits for fact-finding and interest arbitration hearings; researches and resolves grievances; drafts and recommends contract language; researches, analyzes and reports on costs of contract proposals. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Principles and practices of human resources and personnel administration; principles and methods of systems analysis, including business process analysis tools and methods; principles and practices of project management; principles and practices of data analysis and analytics; principles and practices of public administration; operations, services, and activities of human resource information systems; methods of data generation, data collection, and database management; methods and techniques of statistical research and analysis; applicable Federal, State and local personnel and EEO laws and case law, rules, regulations, codes and ordinances; County government organization and operations; general functions, capabilities, characteristics and limitations of human resource information systems and devices as they apply to performing business and systems analysis. Skill to: Analyze and document business operations and reach sound, logical conclusions regarding customer needs, business requirements and system recommendations; collect, compile, and analyze complex information and data; plan and implement installations and maintenance of systems and applications software; identify, diagnose and resolve system software problems; make accurate arithmetic calculations; analyze and resolve problems and prepare recommendations; prepare clear, concise and accurate documentation and project management reports and other written materials; communicate effectively, both orally and in writing; facilitate and lead meetings with business process owners and stakeholders to develop cooperative decisions and negotiate understanding and agreement; incorporate collaborative team participation with customers, Technology Services staff and HR staff; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with County employees, job applicants, union officials, other agencies and the public; interpret and explain personnel and related laws, policies and programs to County employees, elected officials and the public; operate standard PC software packages, computer keyboard and related tools; develop queries, spreadsheets and reports. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday ( Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applications All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. In addition, please also address the following in your cover letter: The Human Resource Information Systems (HRIS) you have experience supporting or implementing and the number of years of experience you have with each system. Please also include specific modules if applicable. Example: Applicant Tracking System (NeoGov) 3 years of experience supporting, PeopleSoft Core HR and Benefits module 4 years of experience supporting, Workday 2 years of experience implementing. Your experience with advanced excel spreadsheet applications including which functions you used in Excel. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107121&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b11e653b7edd0043b393b94f521b76dd
Full Time
HR Business Systems Analyst (HRIS Analyst) Job ID: 107121 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. We reserve the right to close this recruitment at any time on or after that date. INFORMATION SESSION: Would you like to learn more about this opportunity, working on the Workforce Data Management Team (WDM), our commitment to customer service, and being part of the Department of Human Resources? Please consider joining the upcoming virtual information session to learn more about this great opportunity and the work done by the WDM Team at Clackamas County. To register for the information session, please click on the link below: HR Business Systems Analyst Info Session - Monday, August 7 at 12:00pm - 12:30pm PST PAY AND BENEFITS Annual Pay Range: $87,447.48 - $115,121.91 Hourly Pay Range: $42.042059 - $55.347073 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 16 hours of vacation accrual per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrual per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time non-represented group 2 County position Non-Represented Group 2 Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Come join a great team, the HR team at Clackamas County, where we have fun, laugh, and make a positive difference by the work we do! Clackamas County Department of Human Resources (HR) is looking for a technically skilled professional to join the HR team as a Human Resources Business Systems Analyst. The HR Business Systems Analyst will be part of the Workforce Data Management (WDM) team within the Department of Human Resources. The purpose of the WDM program is to provide systems management, reports, analytics, and education services to Human Resources County departments and employees so they can understand and use HR systems and data to make informed decisions and achieve their strategic results. The HR Business Systems Analyst is an expert-level HRIS analyst, requiring both HR functional and technical skills. The HR Business Systems Analyst has a broad-based knowledge of human resource principles and practices as well as skilled in integrated computerized human resource system software applications. This position will be a lead in providing support, guidance, and training to WDM employees; will assign and review work; provide feedback and assist with troubleshooting/escalation support; will provide coaching to staff with challenges they may have encountered or opportunities for improvement; will provide input on performance evaluations; and ensure that the HR personnel transitions are in compliance, and accurate. This position builds project plans: ensures adherence to project schedules; provides business process support to customers and recommends solutions using HR software; leads projects related to new or enhanced business systems; monitors and responds to customer needs related to HR data and systems; work effectively with peers to set technology priorities and conduct long-term planning as well as acts as a liaison between HR staff and Technology Services in resolving technical issues. Business Systems Analysts work with internal customers and Technology Services staff to translate business and operational requirements into workable HR system solutions. The HR Business Systems Analyst serves as a technical point-of-contact for the assigned functional areas and assists subject matter experts with ensuring data integrity, testing system changes, report writing, and analyzing data flows for process improvement opportunities. This position also supports PeopleSoft upgrades, patches, testing, and other technical projects as assigned. This position is part of a cross-functional team that focuses on resolving technical issues and planning and implementing various HR system projects. THE IDEAL CANDIDATE Competitive candidates will have the skills/ability to analyze and evaluate current business processes to identify areas of improvement and make recommendations to make the operations more efficient. This person will have a background working in Human Resources (HR) or supporting an HR function in an HRIS role or similar, with the ability to effectively manage changing and conflicting priorities and the skill to flex between high-level, strategic thinking to diving deep into analytic work and research to resolve issues. The ideal candidate will have expertise in the way HR departments work and be able to apply that knowledge to the HRIS system and personnel transaction operation with the goal of providing the most efficient solution and possess solid analytical and technical skills, with experience in all parts of the HRIS technology portfolio. Additionally, the ideal candidate will have a strong business process improvement background, with experience in PeopleSoft Human Capital Management (HCM) v9.2 and a proven track record of successful project management of multiple projects. Required Minimum Qualifications/ Transferrable Skills:* A minimum of five (5) years of relevant HR functional and technical experience that would likely provide the required knowledge and skills to perform the responsibilities of the position. A minimum of three (3) years of experience problem-solving business issues, including leading business requirement gathering, identifying, and analyzing issues as well as recommending and implementing solutions for internal stakeholders A minimum of three (3) years of experience with ERP software systems support, such as creating detailed specification documentation, testing patches and system functionality, documenting output and comparing it to the expected results, creating test scripts and coordinating end user activities, and troubleshooting applications with the technical team Strong working knowledge and experience with supporting HRIS systems Project management experience Experience and working knowledge of advanced Excel spreadsheet applications Knowledge of principles and practices of human resources Ability to use software tools to create and generate user, statistical, and audit reports and queries Skill to conduct software system analysis to recommend business process changes for minimizing customizations Effective verbal and written communication skills, including the ability to explain and present complex, technical information to individuals with various levels of technical knowledge and skill Excellent interpersonal and collaboration skills to facilitate effective working relationships Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Strong working knowledge and experience with PeopleSoft HCM v9.2, including implementation and support for a variety of software modules like core HR, base benefits and benefits administration, recruitment, ePerformance, and profile management Intermediate or Advanced skills with data analysis/data analytics software such as Power BI Experience working in the public sector Experience working in a union environment Experience with PeopleSoft Query Tool and/or SQL *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS TYPICAL TASKS Include but are not limited to: Provides guidance, expertise and technical support to human resource software system customers; acts as liaison for problem management, resolves system issues and addresses customer issues; gathers information from customers and recommends best practice methods to utilize software effectively; runs test scenarios to confirm the system provides the necessary functionality; tracks issues and documents solutions. Acts as project lead in developing new or enhancing existing business systems and processes that results from collective bargaining or other county or human resources initiatives; manages project plans and timelines by designing project scope, task list and time estimates; evaluates design and technology alternatives; works collaboratively with customers, Technology Services, and HR staff to resolve development and implementation issues; recommends and implements approved HR system solutions in alignment with HR business and operational requirements; leads and/or participates in the configuration, analysis and redesign of HR business processes to support and improve efficiency and operations of HR divisions. Develops and conducts on-going needs and skills assessments to improve customer experience and for consideration in software upgrades; develops, coordinates, and provides training to users of all levels in system changes, functionality and query/report tools to enhance skill development and competency for HR system end users; develops, coordinates and conducts presentations to County management, workforce partners and other stakeholders. Analyzes business rules and process requirements; identifies and analyzes complex, ambiguous or conflicting work processes; partners with Technology Services, HR Managers and staff, and other customers to identify and recommend process solutions or alternate methods capable of addressing and resolving their business needs; recommends work process and/or operating changes to complement technology options. Utilizes the County's human resource information system and data analytics tools to generate statistical reports, dashboards, or other data visualizations; develops reports for ongoing customer needs; assists the Workforce Data Management (WDM) Manager with special projects and acts on behalf of WDM Manager as assigned; monitors and audits flow of human resource-related information including data entry, data retrieval, and standard, custom, and ad hoc report generation; maintains internal system values, structures, and tables; ensures data integrity, manages user access and security levels. Participates in the specification, review, testing and implementation of HR system upgrades and re-implementations; conducts analysis to determine changes in functionality between product versions and recommends necessary customizations; identifies issues or problems and works with subject matter experts, functional and technical staff to recommend and implement solutions; develops and maintains training and documentation of system for end users; collaborates with unit staff, internal customers, peers and Technology Services staff to provide customer service and responsive problem resolution. Develops, recommends and assists in implementing comprehensive HR system policies and procedures; ensures provision of services is in compliance with labor agreements and Federal and State statutes, rules and regulations; analyzes legislation and new regulations to determine effect on department programs and services and its use of technology; ensures accurate data and efficient operation of processes in alignment with County policies, collective bargaining agreements and Federal and State statues, rules and regulations; analyzes legislation and new regulations to determine effect on HR programs and services and its use of technology. May participate in labor contract negotiating sessions; identifies and researches significant or controversial issues; prepares exhibits for fact-finding and interest arbitration hearings; researches and resolves grievances; drafts and recommends contract language; researches, analyzes and reports on costs of contract proposals. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Principles and practices of human resources and personnel administration; principles and methods of systems analysis, including business process analysis tools and methods; principles and practices of project management; principles and practices of data analysis and analytics; principles and practices of public administration; operations, services, and activities of human resource information systems; methods of data generation, data collection, and database management; methods and techniques of statistical research and analysis; applicable Federal, State and local personnel and EEO laws and case law, rules, regulations, codes and ordinances; County government organization and operations; general functions, capabilities, characteristics and limitations of human resource information systems and devices as they apply to performing business and systems analysis. Skill to: Analyze and document business operations and reach sound, logical conclusions regarding customer needs, business requirements and system recommendations; collect, compile, and analyze complex information and data; plan and implement installations and maintenance of systems and applications software; identify, diagnose and resolve system software problems; make accurate arithmetic calculations; analyze and resolve problems and prepare recommendations; prepare clear, concise and accurate documentation and project management reports and other written materials; communicate effectively, both orally and in writing; facilitate and lead meetings with business process owners and stakeholders to develop cooperative decisions and negotiate understanding and agreement; incorporate collaborative team participation with customers, Technology Services staff and HR staff; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with County employees, job applicants, union officials, other agencies and the public; interpret and explain personnel and related laws, policies and programs to County employees, elected officials and the public; operate standard PC software packages, computer keyboard and related tools; develop queries, spreadsheets and reports. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday ( Fridays off! ). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT As an internal service department, the Department of Human Resources (HR) provides consultative services and the infrastructure that sustains County department customers. HR acts as a strategic partner to provide comprehensive, timely and progressive employment practices and services to support the departments' missions, which are carried out by County employees. The Department of HR consists of eight primary program areas - Office of the Director/Administrative Services, Workforce Data Management, Recruitment and Selection, Classification and Compensation, Benefits and Wellness, Workforce Development and Planning, Risk Management and Safety, Employee and Labor Relations. The Mission of the Department of Human Resources (HR) is to provide employment services, benefits and wellness, risk management and workforce planning to County Departments and Agencies so they can have the resources they need to provide high quality services and achieve their strategic results. Learn more about Clackamas County Department of Human Resources APPLICATION PROCESS Clackamas County only accepts online applications. Important Information for Applications All applicants must submit a cover letter addressing how they meet the minimum qualifications and any of the preferred qualifications. In addition, please also address the following in your cover letter: The Human Resource Information Systems (HRIS) you have experience supporting or implementing and the number of years of experience you have with each system. Please also include specific modules if applicable. Example: Applicant Tracking System (NeoGov) 3 years of experience supporting, PeopleSoft Core HR and Benefits module 4 years of experience supporting, Workday 2 years of experience implementing. Your experience with advanced excel spreadsheet applications including which functions you used in Excel. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jared Haddock, Recruiter JHaddock@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107121&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b11e653b7edd0043b393b94f521b76dd
The John F. Kennedy Center for Performing Arts
Washington DC
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Reporting to the Senior Vice President, Artistic Planning, the Director of Artistic Operations serves in a critical role supporting the Kennedy Center’s mission as the national cultural center to provide world class art to audiences locally, nationally and internationally. This role will support the realization of the Center’s artistic vision through project management and oversight for cross-institutional initiatives; leading and representing the programming team throughout the calendar and seasonal planning; ownership of process and protocol implementation, maintenance, and improvements; and budgeting support. The Director will work in close co-operation with Strategic Planning and Campus Planning departments for resource optimization, as well as Development, Education, Marketing and Public Relations for effective ongoing and special cross-divisional projects and partnerships. This role also oversees the Shared Services support team, developing an artistic operations team that balances resources and staffing with artistic and financial goals. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work in a fast paced environment, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. Key Responsibilities Transform artistic vision into operational best practices by managing and driving a broad variety of programming-related projects in a timely and efficient manner. Develop strategy and deliverables, create project and tactical action plans, implement solutions, and achieve measurable project results. Develop schedules, project estimates, resource plans, and budgets providing status reports and recommendations to relevant stakeholders. Set and monitor deadlines, ensure completion of deliverables, and alert team of pending due dates and delinquencies. Drive collaboration across multiple internal and external teams, bringing together the correct audiences at the right time and proactively identifying risks across teams Utilize and manage project management technologies and tools to oversee and administer projects actively and effectively (including, but not limited to, Asana, Excel, SharePoint, Teams). Keep all stakeholders and partner teams informed throughout project process. Build reports, manage metrics for projects, and provide actionable insights for department and other internal and external partners. Assist in measuring and defining capacity of creative teams, managing expectations, and flagging risks for stakeholders Promote an organizational culture that values strategy, planning, collaboration within mission and Center, trust, commitment to the mission, and professional and organizational growth. Oversee and lead Programming and Production divisions to develop processes and tools that drive efficiency, visibility, and accountability. Oversee department functions including planning calendars, artistic planning budgets, contracts, and artistic protocols via operations and production. Oversee and develop cross-team economies regarding contract boiler plates, timely negotiation of contract terms, and development of schedules, timetables, and coordination with Legal, Finance, Marketing, PR, Development, Operations and Production Direct supervision of the Manager, Shared Services, advising and overseeing shared services support team including department resource allocation, calendar management, and efficiency of all performances, events, and/or activities for the Kennedy Center’s Chamber, Classical New Music, Hip-Hop, Contemporary Music, Jazz, VOICES, Arts and Wellbeing, and Comedy seasons. Manage input and implementation of Center wide systems and processes to support the performance programming (including but not limited to: Finance, Contracting, HRIS, Venue Management, Booking and Human Resources) and overall efficient operation of the Center. Lead process improvement efforts including procedures and consistency of post-mortems; identifying learning opportunities and identifying opportunities to streamline processes. Oversee department onboarding processes and systems Other duties as assigned. Key Qualifications 10+ years performing arts (non-profit or commercial) experience 5+ years of Project Management experience working with various levels of leadership, stakeholders, and a variety of teams, such as creative, development, and production Bachelor’s Degree required Excellent attention to detail and exceptional written communication skillsPMP or direct Project Management experience preferred Proven ability to think ahead, problem solve, engage proactively, and take initiative Strong process-minded planner who can determine deadlines, logistics, and operational plans for multi-dimensional programs and events Manage time wisely and prioritize workload in a creative environment where interruptions are common and adaptability is required Deep understanding of project management tools (ex: Asana) and digital organization tools Experience transforming artistic vision into operational plans and overseeing execution Equally comfortable with strategic thinking and excel pivot tables Teambuilding/ability and desire to collaborate and support colleagues across a spectrum of expertise. Strong desire to work in the arts and culture space with bias for inclusivity, equity, and joy
Full Time Regular
About The Kennedy Center “I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.” – President John F. Kennedy The Kennedy Center is the nation’s cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra. At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts. Why Join Us We offer a comprehensive range of benefits to all full-time employees including: Staff offers for discount tickets Retirement plan with organization matching (after 1 year of employment) Qualifying employer for the Public Student Loan Forgiveness Program (PSLF) Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA) Annual Leave, Sick Leave, and Personal Days available immediately upon hire 11 paid holidays per year Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA Flexible work arrangements We like to have fun! Check out the Kennedy Center National Dance Day 2022 staff video! Job Description Reporting to the Senior Vice President, Artistic Planning, the Director of Artistic Operations serves in a critical role supporting the Kennedy Center’s mission as the national cultural center to provide world class art to audiences locally, nationally and internationally. This role will support the realization of the Center’s artistic vision through project management and oversight for cross-institutional initiatives; leading and representing the programming team throughout the calendar and seasonal planning; ownership of process and protocol implementation, maintenance, and improvements; and budgeting support. The Director will work in close co-operation with Strategic Planning and Campus Planning departments for resource optimization, as well as Development, Education, Marketing and Public Relations for effective ongoing and special cross-divisional projects and partnerships. This role also oversees the Shared Services support team, developing an artistic operations team that balances resources and staffing with artistic and financial goals. The Director must be able to make decisions and exercise discretion in order to prioritize assignments and work in a fast paced environment, as many projects are time sensitive and involve concurrent deadlines. An eagerness to take initiative, communicate, work independently and in a team setting, and problem solve with a positive attitude is essential. Key Responsibilities Transform artistic vision into operational best practices by managing and driving a broad variety of programming-related projects in a timely and efficient manner. Develop strategy and deliverables, create project and tactical action plans, implement solutions, and achieve measurable project results. Develop schedules, project estimates, resource plans, and budgets providing status reports and recommendations to relevant stakeholders. Set and monitor deadlines, ensure completion of deliverables, and alert team of pending due dates and delinquencies. Drive collaboration across multiple internal and external teams, bringing together the correct audiences at the right time and proactively identifying risks across teams Utilize and manage project management technologies and tools to oversee and administer projects actively and effectively (including, but not limited to, Asana, Excel, SharePoint, Teams). Keep all stakeholders and partner teams informed throughout project process. Build reports, manage metrics for projects, and provide actionable insights for department and other internal and external partners. Assist in measuring and defining capacity of creative teams, managing expectations, and flagging risks for stakeholders Promote an organizational culture that values strategy, planning, collaboration within mission and Center, trust, commitment to the mission, and professional and organizational growth. Oversee and lead Programming and Production divisions to develop processes and tools that drive efficiency, visibility, and accountability. Oversee department functions including planning calendars, artistic planning budgets, contracts, and artistic protocols via operations and production. Oversee and develop cross-team economies regarding contract boiler plates, timely negotiation of contract terms, and development of schedules, timetables, and coordination with Legal, Finance, Marketing, PR, Development, Operations and Production Direct supervision of the Manager, Shared Services, advising and overseeing shared services support team including department resource allocation, calendar management, and efficiency of all performances, events, and/or activities for the Kennedy Center’s Chamber, Classical New Music, Hip-Hop, Contemporary Music, Jazz, VOICES, Arts and Wellbeing, and Comedy seasons. Manage input and implementation of Center wide systems and processes to support the performance programming (including but not limited to: Finance, Contracting, HRIS, Venue Management, Booking and Human Resources) and overall efficient operation of the Center. Lead process improvement efforts including procedures and consistency of post-mortems; identifying learning opportunities and identifying opportunities to streamline processes. Oversee department onboarding processes and systems Other duties as assigned. Key Qualifications 10+ years performing arts (non-profit or commercial) experience 5+ years of Project Management experience working with various levels of leadership, stakeholders, and a variety of teams, such as creative, development, and production Bachelor’s Degree required Excellent attention to detail and exceptional written communication skillsPMP or direct Project Management experience preferred Proven ability to think ahead, problem solve, engage proactively, and take initiative Strong process-minded planner who can determine deadlines, logistics, and operational plans for multi-dimensional programs and events Manage time wisely and prioritize workload in a creative environment where interruptions are common and adaptability is required Deep understanding of project management tools (ex: Asana) and digital organization tools Experience transforming artistic vision into operational plans and overseeing execution Equally comfortable with strategic thinking and excel pivot tables Teambuilding/ability and desire to collaborate and support colleagues across a spectrum of expertise. Strong desire to work in the arts and culture space with bias for inclusivity, equity, and joy
Customer Information Specialist (Department of Transportation & Development) Job ID: 106981 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21st, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $48,060.00 - $60,721.82 Hourly Pay Range: $23.105770 - $29.193184 *The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Department of Transportation (DTD) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you have exceptional organization skills? Are you a creative problem solver? Do you thrive in a fast paced environment, where change is encouraged and continuously promoted? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered "yes" to the questions above, please read on! We are searching for a customer-focused, motivated individual to join our team as a Customer Information Specialist in the Clackamas County Department of Transportation and Development (DTD). If selected for this position, your key responsibility will be providing a high caliber of customer service to a multitude of internal and external stakeholders. In this role, you will often be the customer's first point of contact to our visitors and phone customers and play an integral role in providing a good customer experience in a demanding and fast paced environment. As a Customer Information Specialist, you will be providing general information in response to public inquiries, handling routine questions regarding our development permit process, researching property information, and performing other administrative support work. This position is located in our development permitting lobby of the Development Services Building (DSB). Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of customer service experience, including experience assisting challenging customers A minimum of one (1) year experience interacting with the public on a daily basis A minimum of one (1) year experience in positions that required multi-tasking, prioritizing and balancing in-person and phone requests A minimum of one (1) year experience using Microsoft Office Suite software applications, such as Excel, Outlook and Word Experience explaining policies, procedures, guidelines, and/or general regulatory requirements Experience handling high volume (50 or more) walk-in visitors per day Experience handling high volume (50 or more) phone calls per day Preferred Special Qualifications/ Transferrable Skills:* Knowledge of permitting processes and software systems (ex. Accela, PlanMap, ProjectDox) Experience working in the public sector Experience using a multi-line phone and voicemail system or software Basic knowledge of building plans and related documents Beginner-level proficiency in Microsoft Word, Excel and Outlook Exerperience working with PDF documents in Adobe or a similar software program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values). Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders; honoring commitments; and, delivering exceptional customer service. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve and maintaining composure in difficult, stressful, and quickly emerging situations. Exhibits Strong Interpersonal Skills including excellent professional verbal and written communication and the ability to effectively communicate with emotional or upset customers and maintain tact, good judgment, and diplomacy. Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. TYPICAL TASKS Please review the classification specification which includes the typical tasks of this position by clicking on the following link: Customer Information Specialist WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday, typically from 7:30am - 4:30pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay Roberts, Recruiter LRoberts2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106981&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f9c86051af66914b926be860e5e4f326
Full Time
Customer Information Specialist (Department of Transportation & Development) Job ID: 106981 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES WE ENCOURAGE YOU TO PRINT OR SAVE THIS JOB ANNOUNCEMENT FOR YOUR REFERENCE. IT WILL NOT BE ACCESSIBLE AFTER THE CLOSE DATE. Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, June 21st, 2023 . Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application. PAY AND BENEFITS Annual Pay Range: $48,060.00 - $60,721.82 Hourly Pay Range: $23.105770 - $29.193184 *The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by AFSCME. AFSCME: Department of Transportation (DTD) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you passionate about helping others? Do you have exceptional organization skills? Are you a creative problem solver? Do you thrive in a fast paced environment, where change is encouraged and continuously promoted? Do you have a personal commitment to putting ethics into action by holding yourself to the highest standards of professionalism, honesty, and objectivity? If you answered "yes" to the questions above, please read on! We are searching for a customer-focused, motivated individual to join our team as a Customer Information Specialist in the Clackamas County Department of Transportation and Development (DTD). If selected for this position, your key responsibility will be providing a high caliber of customer service to a multitude of internal and external stakeholders. In this role, you will often be the customer's first point of contact to our visitors and phone customers and play an integral role in providing a good customer experience in a demanding and fast paced environment. As a Customer Information Specialist, you will be providing general information in response to public inquiries, handling routine questions regarding our development permit process, researching property information, and performing other administrative support work. This position is located in our development permitting lobby of the Development Services Building (DSB). Required Minimum Qualifications/ Transferrable Skills:* A minimum of two (2) years of customer service experience, including experience assisting challenging customers A minimum of one (1) year experience interacting with the public on a daily basis A minimum of one (1) year experience in positions that required multi-tasking, prioritizing and balancing in-person and phone requests A minimum of one (1) year experience using Microsoft Office Suite software applications, such as Excel, Outlook and Word Experience explaining policies, procedures, guidelines, and/or general regulatory requirements Experience handling high volume (50 or more) walk-in visitors per day Experience handling high volume (50 or more) phone calls per day Preferred Special Qualifications/ Transferrable Skills:* Knowledge of permitting processes and software systems (ex. Accela, PlanMap, ProjectDox) Experience working in the public sector Experience using a multi-line phone and voicemail system or software Basic knowledge of building plans and related documents Beginner-level proficiency in Microsoft Word, Excel and Outlook Exerperience working with PDF documents in Adobe or a similar software program *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. KEY COMPETENCIES FOR SUCCESS IN THIS POSITION: Embodies “SPIRIT” by demonstrating a commitment to the Clackamas County core values of Service, Professionalism, Integrity, Respect, Individual Accountability, and Trust in their work (Clackamas County Core Values). Builds Relationships by sustaining cooperative working relationships with internal and external customers, partners and stakeholders; honoring commitments; and, delivering exceptional customer service. Commits to Teamwork and Collaboration through team unity by working effectively towards a shared goal, encourages sharing of information, productive problem solving and putting team success first. Demonstrates Excellent Customer Service by anticipating, assessing, and responding effectively to the needs of those we serve and maintaining composure in difficult, stressful, and quickly emerging situations. Exhibits Strong Interpersonal Skills including excellent professional verbal and written communication and the ability to effectively communicate with emotional or upset customers and maintain tact, good judgment, and diplomacy. Embraces Continual Learning by displaying an ongoing commitment to and taking ownership for learning and self-improvements; and, by demonstrating willingness to grow within the job as technology and organizational changes demand it. Values Technology & Use of Electronic Systems appropriately and effectively for the processing and distribution of information, supports the implementation and use of technology in the workplace. Seeks to Problem Solve by using critical thinking and analytical skills, identifies alternative strategies bringing a solution-focused approach to address challenging or difficult problems. Engages in Self-Management as demonstrated by the individual's ability to manage and continually improve their own performance through thoughtfulness, self-awareness, self-motivation, personal accountability, and the ability to develop strategies to effectively manage tasks. Puts Ethics into Action by holding himself, herself, or themselves to a high standard of professional, honest, and objective behavior in all dealings with or about internal County staff, internal and external stakeholders, community partners, service providers and the public. Maintains professional relationships and appropriate social, emotional and physical boundaries at all times with all persons we are entrusted to serve. Promotes Cross Cultural Effectiveness by engaging in a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds and values. TYPICAL TASKS Please review the classification specification which includes the typical tasks of this position by clicking on the following link: Customer Information Specialist WORK SCHEDULE This position works 40 hours during a standard workweek of Monday through Friday, typically from 7:30am - 4:30pm. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The mission of the Department of Transportation and Development (DTD) is to assist residents and businesses in creating vibrant, sustainable communities through innovative and responsive public service. DTD is responsible for a broad range of county services involving land use planning and permitting, building permits, county code enforcement, solid waste and recycling, road construction and maintenance, surveying, plat approvals, public land corner restoration and dog services. The county's urban renewal programs also report to DTD. Learn more about the divisions in DTD APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Lindsay Roberts, Recruiter LRoberts2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=106981&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-f9c86051af66914b926be860e5e4f326