Alachua County Board of County Commissioners
Gainesville, FL
Minimum Qualifications Bachelor's degree in real estate, human services, or behavioral sciences and one year of experience in real estate rental, housing subsidies, or landlord and property management experience; or any equivalent combination of related training and experience. Must have registered and insured vehicle. Must be able to work during the nights and weekends as needed. Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional in providing information and seeking housing for Division of Social Services (DSS) participants in the Alachua County Department of Community Support Services. An employee assigned to this classification acts as the coordinator for housing information and resources; travels throughout Alachua County to locate rental resources; and trains both vendors and renters regarding tenancy skills and rights. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Communicates in-person, by phone, and electronically with landlord, brokers, and management companies regarding housing utilized by Division of Social Services (DSS) programs and development of new housing opportunities. Seeks available housing units for housing matches proactively and diligently. Maintains expertise on various housing programs and collaborates with DSS on the preparation of applications. Coordinates securing and maintaining rental units for DSS participants. Leads landlord recruitment efforts; builds a reliable pipeline of housing options through sustainable, mutually beneficial relationships. Contributes to an internal data record of housing resources. Assists with resolving crises or conflicts with landlords and management companies. Works with clients and potential vendors to negotiate placement. Assists clients with completing applications. Assists with lease signing and move-in day. Works as collaborative member to ensure DSS participants are living in a safe environment. Conducts Housing Habitability Standards (HHS) Inspections for all potential units. Conducts education workshops to support property owners on a variety of topics, including community resources, which increase awareness of programs that provide affordable permanent and/or supportive housing. Conducts on-going tenancy skills training for all DSS participants. Ensures relative staff are fully apprised of important information regarding rental units. Maintains records updated in the Division’s case management system and enters all required documentation timely. Participates in all required training. Embraces outcome-based strategies and creatively responds to programmatic challenges. Transports clients to and from units. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of real estate and established rental methods/techniques. Considerable knowledge of laws, rules, and regulations relating to tenancy. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients and property managers. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to work independently with limited review. Ability to utilize various types of technology and systems while traveling. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach, talk, and hear. The employee is consistently required to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in real estate, human services, or behavioral sciences and one year of experience in real estate rental, housing subsidies, or landlord and property management experience; or any equivalent combination of related training and experience. Must have registered and insured vehicle. Must be able to work during the nights and weekends as needed. Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required. Position Summary This is responsible professional in providing information and seeking housing for Division of Social Services (DSS) participants in the Alachua County Department of Community Support Services. An employee assigned to this classification acts as the coordinator for housing information and resources; travels throughout Alachua County to locate rental resources; and trains both vendors and renters regarding tenancy skills and rights. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Communicates in-person, by phone, and electronically with landlord, brokers, and management companies regarding housing utilized by Division of Social Services (DSS) programs and development of new housing opportunities. Seeks available housing units for housing matches proactively and diligently. Maintains expertise on various housing programs and collaborates with DSS on the preparation of applications. Coordinates securing and maintaining rental units for DSS participants. Leads landlord recruitment efforts; builds a reliable pipeline of housing options through sustainable, mutually beneficial relationships. Contributes to an internal data record of housing resources. Assists with resolving crises or conflicts with landlords and management companies. Works with clients and potential vendors to negotiate placement. Assists clients with completing applications. Assists with lease signing and move-in day. Works as collaborative member to ensure DSS participants are living in a safe environment. Conducts Housing Habitability Standards (HHS) Inspections for all potential units. Conducts education workshops to support property owners on a variety of topics, including community resources, which increase awareness of programs that provide affordable permanent and/or supportive housing. Conducts on-going tenancy skills training for all DSS participants. Ensures relative staff are fully apprised of important information regarding rental units. Maintains records updated in the Division’s case management system and enters all required documentation timely. Participates in all required training. Embraces outcome-based strategies and creatively responds to programmatic challenges. Transports clients to and from units. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of real estate and established rental methods/techniques. Considerable knowledge of laws, rules, and regulations relating to tenancy. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients and property managers. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to work independently with limited review. Ability to utilize various types of technology and systems while traveling. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach, talk, and hear. The employee is consistently required to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
At Compass, EVERYONE DESERVES A HOME.
Why Compass? Working for Compass is a way to make real, positive change in people’s lives.
Compass Housing Alliance believes that everyone deserves stability, growth, and community and that can only be fulfilled when everyone has safe, affordable housing. Whether we work in direct service or in support of the mission in administration and operations, we’re all seeking to better our community. We’re looking to welcome people to our team that are passionate, skilled, and enjoy a little light-heartedness in their work environment. We recognize the value that different perspectives and cultures bring to the organization and consider the diversity of staff, guests, residents, and community partners to be an important asset.
Operating at 15+ locations in Auburn, Renton, Seattle and Shoreline.
ABOUT THE POSITION: The Program Coordinator provides oversight and coordinates programming for the assigned supportive housing program. Programing will directly address guest barriers and enable a smooth transition from homelessness into next step housing. They work with the Program Manager to facilitate development and expansion of services and facility management through engaging with the community and building networks. Time is divided between leading shift coverage, supervising direct service staff, administrative tasks, schedule management, HMIS management and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care.
ABOUT THE PROGRAM: Compass Veterans Center: Shoreline (SVC) provides permanent supportive housing and case management for 21 male-identifying and 4 female-identifying individuals who are Veterans. Through a Trauma-Informed Care lens, we provide a safe and welcoming space for Veterans to create stability, hope, and community. Staff adopt a supportive, non-judgmental stance, providing residents with opportunities to make better decisions, set goals, and motivate residents along their pathway of change.
LOCATION: Echo Lake Neighborhood (Shoreline, WA) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt SCHEDULE: Thursday-Sunday 12-10pm; plus evenings and weekends as needed for emergencies SALARY RANGE: $26.92-$30.77 per hour DOE within Compass range FULL TIME BENEFITS INCLUDE: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program.
QUALIFICATIONS:
A minimum of 2 years’ experience in a human service setting dealing with topics of housing instability or supportive housing, mental health, substance use, employment insecurity, domestic violence, required.
A minimum of 1 year’ experience in direct supervision/management of people, desired.
A minimum of 2 years' experience in case management or a direct service role serving those living unsheltered, desired.
Awareness and/or training around issues of equity, intersectionality, and belonging, desired.
Experience working in an environment where language may be a barrier, desired.
Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
Valid WA driver’s license, proof of insurance, and a driving record that meets Compass standards, required.
Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in social work or related field would be a complement to the required experience.
HOW TO APPLY?
Check out job description and application online at: https://www.compasshousingalliance.org/employment/
EQUAL EMPLOYMENT OPPORTUNITY
Compass Housing Alliance maintains practices and policies that eliminate barriers to equal employment opportunity and strives to ensure that applicants and employees are treated without regard to race, color, religion, creed, sex, sexual orientation, age, national origin, citizenship or immigration status, gender identity, genetic information, honorably discharged veteran or military status, marital status, status as a victim of domestic violence, sexual assault or stalking, political ideology, sensory, physical or mental disability, caste status, the use of a trained service animal by a person with a disability and all other groups protected by law. Compass’s policies and practices are intended to promote diversity and equal employment opportunity in all aspects of employment, such as: recruitment, selection, compensation, hours of work, work schedules, benefits, training, retention, promotions, demotions, transfers, advertising, layoff, and termination. All employees of the agency are required to comply with the provisions of these policies. Failure to do so may result in disciplinary action up to and including termination of employment. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.
Full Time
At Compass, EVERYONE DESERVES A HOME.
Why Compass? Working for Compass is a way to make real, positive change in people’s lives.
Compass Housing Alliance believes that everyone deserves stability, growth, and community and that can only be fulfilled when everyone has safe, affordable housing. Whether we work in direct service or in support of the mission in administration and operations, we’re all seeking to better our community. We’re looking to welcome people to our team that are passionate, skilled, and enjoy a little light-heartedness in their work environment. We recognize the value that different perspectives and cultures bring to the organization and consider the diversity of staff, guests, residents, and community partners to be an important asset.
Operating at 15+ locations in Auburn, Renton, Seattle and Shoreline.
ABOUT THE POSITION: The Program Coordinator provides oversight and coordinates programming for the assigned supportive housing program. Programing will directly address guest barriers and enable a smooth transition from homelessness into next step housing. They work with the Program Manager to facilitate development and expansion of services and facility management through engaging with the community and building networks. Time is divided between leading shift coverage, supervising direct service staff, administrative tasks, schedule management, HMIS management and case management support. All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care.
ABOUT THE PROGRAM: Compass Veterans Center: Shoreline (SVC) provides permanent supportive housing and case management for 21 male-identifying and 4 female-identifying individuals who are Veterans. Through a Trauma-Informed Care lens, we provide a safe and welcoming space for Veterans to create stability, hope, and community. Staff adopt a supportive, non-judgmental stance, providing residents with opportunities to make better decisions, set goals, and motivate residents along their pathway of change.
LOCATION: Echo Lake Neighborhood (Shoreline, WA) REPORTS TO: Program Manager FLSA STATUS: Non-Exempt SCHEDULE: Thursday-Sunday 12-10pm; plus evenings and weekends as needed for emergencies SALARY RANGE: $26.92-$30.77 per hour DOE within Compass range FULL TIME BENEFITS INCLUDE: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program.
QUALIFICATIONS:
A minimum of 2 years’ experience in a human service setting dealing with topics of housing instability or supportive housing, mental health, substance use, employment insecurity, domestic violence, required.
A minimum of 1 year’ experience in direct supervision/management of people, desired.
A minimum of 2 years' experience in case management or a direct service role serving those living unsheltered, desired.
Awareness and/or training around issues of equity, intersectionality, and belonging, desired.
Experience working in an environment where language may be a barrier, desired.
Current WA State Food Handlers Permit, desired (If not current, will be sponsored within 1-month of hire).
Valid WA driver’s license, proof of insurance, and a driving record that meets Compass standards, required.
Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in social work or related field would be a complement to the required experience.
HOW TO APPLY?
Check out job description and application online at: https://www.compasshousingalliance.org/employment/
EQUAL EMPLOYMENT OPPORTUNITY
Compass Housing Alliance maintains practices and policies that eliminate barriers to equal employment opportunity and strives to ensure that applicants and employees are treated without regard to race, color, religion, creed, sex, sexual orientation, age, national origin, citizenship or immigration status, gender identity, genetic information, honorably discharged veteran or military status, marital status, status as a victim of domestic violence, sexual assault or stalking, political ideology, sensory, physical or mental disability, caste status, the use of a trained service animal by a person with a disability and all other groups protected by law. Compass’s policies and practices are intended to promote diversity and equal employment opportunity in all aspects of employment, such as: recruitment, selection, compensation, hours of work, work schedules, benefits, training, retention, promotions, demotions, transfers, advertising, layoff, and termination. All employees of the agency are required to comply with the provisions of these policies. Failure to do so may result in disciplinary action up to and including termination of employment. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at HRInfo@compasshousingalliance.org.
Alachua County Board of County Commissioners
Alachua County, FL
Minimum Qualifications Bachelor's degree in real estate, human services, or behavioral sciences and one year of experience in real estate rental, housing subsidies, or landlord and property management experience; or any equivalent combination of related training and experience. Must have registered and insured vehicle. Must be able to work during the nights and weekends as needed. Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is responsible professional in providing information and seeking housing for Division of Social Services (DSS) participants in the Alachua County Department of Community Support Services. An employee assigned to this classification acts as the coordinator for housing information and resources; travels throughout Alachua County to locate rental resources; and trains both vendors and renters regarding tenancy skills and rights. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Communicates in-person, by phone, and electronically with landlord, brokers, and management companies regarding housing utilized by Division of Social Services (DSS) programs and development of new housing opportunities. Seeks available housing units for housing matches proactively and diligently. Maintains expertise on various housing programs and collaborates with DSS on the preparation of applications. Coordinates securing and maintaining rental units for DSS participants. Leads landlord recruitment efforts; builds a reliable pipeline of housing options through sustainable, mutually beneficial relationships. Contributes to an internal data record of housing resources. Assists with resolving crises or conflicts with landlords and management companies. Works with clients and potential vendors to negotiate placement. Assists clients with completing applications. Assists with lease signing and move-in day. Works as collaborative member to ensure DSS participants are living in a safe environment. Conducts Housing Habitability Standards (HHS) Inspections for all potential units. Conducts education workshops to support property owners on a variety of topics, including community resources, which increase awareness of programs that provide affordable permanent and/or supportive housing. Conducts on-going tenancy skills training for all DSS participants. Ensures relative staff are fully apprised of important information regarding rental units. Maintains records updated in the Division’s case management system and enters all required documentation timely. Participates in all required training. Embraces outcome-based strategies and creatively responds to programmatic challenges. Transports clients to and from units. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of real estate and established rental methods/techniques. Considerable knowledge of laws, rules, and regulations relating to tenancy. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients and property managers. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to work independently with limited review. Ability to utilize various types of technology and systems while traveling. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach, talk, and hear. The employee is consistently required to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Full-time
Minimum Qualifications Bachelor's degree in real estate, human services, or behavioral sciences and one year of experience in real estate rental, housing subsidies, or landlord and property management experience; or any equivalent combination of related training and experience. Must have registered and insured vehicle. Must be able to work during the nights and weekends as needed. Applicants within six months of meeting the minimum education/experience requirement; may be considered for trainee status. A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position. Successful completion of all applicable background checks pre-hire and ongoing are required.Position Summary This is responsible professional in providing information and seeking housing for Division of Social Services (DSS) participants in the Alachua County Department of Community Support Services. An employee assigned to this classification acts as the coordinator for housing information and resources; travels throughout Alachua County to locate rental resources; and trains both vendors and renters regarding tenancy skills and rights. The work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of the results obtained. Examples of Duties This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work. Exudes a positive customer service focus. Advocates building organizational culture through aligning decisions with core values including integrity, honesty, respect, diversity, innovation, accountability and communication. Communicates in-person, by phone, and electronically with landlord, brokers, and management companies regarding housing utilized by Division of Social Services (DSS) programs and development of new housing opportunities. Seeks available housing units for housing matches proactively and diligently. Maintains expertise on various housing programs and collaborates with DSS on the preparation of applications. Coordinates securing and maintaining rental units for DSS participants. Leads landlord recruitment efforts; builds a reliable pipeline of housing options through sustainable, mutually beneficial relationships. Contributes to an internal data record of housing resources. Assists with resolving crises or conflicts with landlords and management companies. Works with clients and potential vendors to negotiate placement. Assists clients with completing applications. Assists with lease signing and move-in day. Works as collaborative member to ensure DSS participants are living in a safe environment. Conducts Housing Habitability Standards (HHS) Inspections for all potential units. Conducts education workshops to support property owners on a variety of topics, including community resources, which increase awareness of programs that provide affordable permanent and/or supportive housing. Conducts on-going tenancy skills training for all DSS participants. Ensures relative staff are fully apprised of important information regarding rental units. Maintains records updated in the Division’s case management system and enters all required documentation timely. Participates in all required training. Embraces outcome-based strategies and creatively responds to programmatic challenges. Transports clients to and from units. Drives a County and/or personal vehicle to perform required duties. Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency. NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of current principles and practices of real estate and established rental methods/techniques. Considerable knowledge of laws, rules, and regulations relating to tenancy. Knowledge of the various services provided by community agencies for clients. Strong interpersonal skills that result in effective relationships with clients and property managers. Ability to work effectively in chaotic, unstable environments. Ability to be compassionate as well as firm in various situations. Ability to demonstrate high-level customer service skills, understanding, and empathy. Ability to communicate effectively, both orally and in writing, prepare reports, and maintain accurate records. Ability to work independently with limited review. Ability to utilize various types of technology and systems while traveling. Ability to establish and maintain a good working relationship with colleagues, support staff, other County employees, community agencies, vendors, and the public. Ability to efficiently and accurately input data into the computer systems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, reach, talk, and hear. The employee is consistently required to be mobile. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to drive locally and long distance with reasonable short-notice. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is moderately exposed to outdoor weather conditions. The noise level in the work environment is usually moderate. An organization is only as good as the people it employs. To attract and retain the best team possible, the Alachua County Board of County Commissioners offers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.BoCC-Contributed Benefits Medical/Health Insurance Employee Life Insurance Florida Retirement System Employee Assistance Program Optional Benefits Dental Insurance Vision Insurance Supplemental & Dependent Life Insurance Deferred Retirement Program Flexible Spending Accounts Roth IRA Tuition Assistance Program Computer Purchase Program NOTE: For detailed information regarding available benefits click here. You may also view Frequently Asked Questions (FAQs) regarding benefits. FLORIDA RETIREMENT SYSTEM (FRS) The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. TUITION ASSISTANCE PROGRAM Permanent, full-time employees are eligible for educational assistance funds. Contact the Human Resources Office for program details. HOLIDAYS Holidays are as follows: New Years Day Martin Luther King Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Friday following Thanksgiving Christmas Eve (IAFF*) Christmas Day Additional Christmas Holiday (All non-IAFF employees) 2 Floating Holidays (All non- IAFF employees) *IAFF – International Association of FirefightersPay periods are every two weeks, Monday through Sunday. Payday is Friday. International Association of Firefighters follow the General Contract 7k regarding holidays. Vacation Leave – Generous vacation accrual rates with payout of unused accrued leave, with some restrictions. For more detailed information regarding vacation leave refer to Employee Policy Manual, Section 7-2 . Sick leave is earned at a rate of 4 hours per pay period by all permanent, full-time employees*. At the end of each fiscal year, eligible employees can convert up to 10 days of accrued sick leave to vacation leave on a 2:1 basis. For more detailed information regarding sick leave refer to Employee Policy Manual, Section 7-3 *Accruals slightly different for IAFF employee.
Mental Health Services Coordinator - Wraparound (multiple openings) Job ID: 107138 Location: H3S - Behavioral Health Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, September 4, 2023. PAY AND BENEFITS Annual Pay Range: $68,868.87 - $87,447.48 Hourly Pay Range: $33.110035 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you looking for a fun, supportive, and knowledgeable team? Clackamas County's Behavioral Health Division is looking for two highly motivated, self-directed professionals to fill new openings for Mental Health Service Coordinators on the Wraparound Team. The team is expanding in response to growing need and demand for Wraparound services in Clackamas County. These positions will be facilitating the Wraparound planning process and will be supporting youth and their families on the Child & Family Team. As a Care Coordinator on the Wraparound Team, you will be working with children and families with multiple system involvement (including but not limited schools, behavioral health, DHS, juvenile justice, medical providers, etc.). Coordinators in this position will follow the values and principles of Wraparound to help families and their communities identify and address youth and family needs, brainstorm strategies to address needs and assure all partners are working together to meet the identified needs in a linguistic and culturally competent manner. Successful candidates for the Wraparound Team will have: a work history with a strong emphasis on working with youth and families in a multi-disciplinary model; experience developing case plans; experience serving in a facilitator role with multiple community partners with a variety of agendas and requirements; experience working autonomously in field-based settings; and a focus on a clinical model that places the youth and family - and their peer partners - at the center of the planning process. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. ** Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon (see definition under required knowledge & skills) Experience working with children and their families ages birth through young adult Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Ability to establish and maintain cooperative working relationships with colleagues, clients, families, care providers, community resources and other agencies Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Qualified Mental Health Professional (QMHP) Experience working with youth who identify as queer or LGBTQIA2S+ Attended and completed four day Wraparound Foundation training Experience and training in trauma-informed care Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Supports clients and families to address concerns and communicate family strength and needs. Coordinates admission and discharge of clients to community-based services; works with intensive service and outpatient providers, community agencies, housing and schools to establish and maintain a routine process to assure smooth transitions across services and agencies. Conducts administrative functions for assigned caseload; maintains appropriate and required documentation and recordkeeping in Database and client files within specified timeframes; maintains accurate information in various tracking systems; participates in weekly case staffings and review of individual client and program statistics. Coordinates the care for a caseload of families found meeting the criteria for Care Coordination. Facilitates fidelity Wraparound planning process to develop Child and Family Teams that can create a family vision; develop a team mission, identify needs, create strategies to address needs, and monitor progress. Engage families, supports and community partners in the wraparound process values and principles, ensure all members have a complete and ongoing Plan of Care, documentation of last meeting, completes quarterly outcomes tool with family, and timely processing mental health service authorizations. REQUIRED KNOWLEDGE AND SKILLS QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP ** A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical shift: Mon - Thur (7:00 am - 5:30 pm or 7:30 am - 6:00 pm; 2 days on-site/2 days remote) Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107138&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-a0773e11be12a749961bc3267da537ca
Full Time
Mental Health Services Coordinator - Wraparound (multiple openings) Job ID: 107138 Location: H3S - Behavioral Health Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, September 4, 2023. PAY AND BENEFITS Annual Pay Range: $68,868.87 - $87,447.48 Hourly Pay Range: $33.110035 - $42.042059 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with EPP 66 - Vacation Leave ! This means you have access to vacation time at time of hire. 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Are you looking for a fun, supportive, and knowledgeable team? Clackamas County's Behavioral Health Division is looking for two highly motivated, self-directed professionals to fill new openings for Mental Health Service Coordinators on the Wraparound Team. The team is expanding in response to growing need and demand for Wraparound services in Clackamas County. These positions will be facilitating the Wraparound planning process and will be supporting youth and their families on the Child & Family Team. As a Care Coordinator on the Wraparound Team, you will be working with children and families with multiple system involvement (including but not limited schools, behavioral health, DHS, juvenile justice, medical providers, etc.). Coordinators in this position will follow the values and principles of Wraparound to help families and their communities identify and address youth and family needs, brainstorm strategies to address needs and assure all partners are working together to meet the identified needs in a linguistic and culturally competent manner. Successful candidates for the Wraparound Team will have: a work history with a strong emphasis on working with youth and families in a multi-disciplinary model; experience developing case plans; experience serving in a facilitator role with multiple community partners with a variety of agendas and requirements; experience working autonomously in field-based settings; and a focus on a clinical model that places the youth and family - and their peer partners - at the center of the planning process. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. ** Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon (see definition under required knowledge & skills) Experience working with children and their families ages birth through young adult Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Ability to establish and maintain cooperative working relationships with colleagues, clients, families, care providers, community resources and other agencies Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy . Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Qualified Mental Health Professional (QMHP) Experience working with youth who identify as queer or LGBTQIA2S+ Attended and completed four day Wraparound Foundation training Experience and training in trauma-informed care Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Supports clients and families to address concerns and communicate family strength and needs. Coordinates admission and discharge of clients to community-based services; works with intensive service and outpatient providers, community agencies, housing and schools to establish and maintain a routine process to assure smooth transitions across services and agencies. Conducts administrative functions for assigned caseload; maintains appropriate and required documentation and recordkeeping in Database and client files within specified timeframes; maintains accurate information in various tracking systems; participates in weekly case staffings and review of individual client and program statistics. Coordinates the care for a caseload of families found meeting the criteria for Care Coordination. Facilitates fidelity Wraparound planning process to develop Child and Family Teams that can create a family vision; develop a team mission, identify needs, create strategies to address needs, and monitor progress. Engage families, supports and community partners in the wraparound process values and principles, ensure all members have a complete and ongoing Plan of Care, documentation of last meeting, completes quarterly outcomes tool with family, and timely processing mental health service authorizations. REQUIRED KNOWLEDGE AND SKILLS QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP ** A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical shift: Mon - Thur (7:00 am - 5:30 pm or 7:30 am - 6:00 pm; 2 days on-site/2 days remote) Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents. We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers. Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas Health Centers. APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107138&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-a0773e11be12a749961bc3267da537ca
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6c6c844f6ba87f4c8f36c137ecefc9d3
Full Time
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-6c6c844f6ba87f4c8f36c137ecefc9d3
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3638cb9d4d84234b94e5cf09e707e499
Full Time
Mental Health Services Coordinator (Adult Care Coordinator) Job ID: 107043 Location: Oregon City, Oregon Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This Job Posting closes at 11:59 p.m. (Pacific Time) on Wednesday, July 5, 2023. PAY AND BENEFITS Annual Pay Range: $65,903.23 - $83,681.80 Hourly Pay Range: $31.684244 - $40.231635 The listed salary range will be increased by a 4.5% Cost of Living Adjustment (COLA) on July 1, 2023. Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Join an inclusive, flexible and supportive team, focused on collaboration and communication! Clackamas County's Behavioral Health Division is seeking a highly motivated, self-directed Mental Health Services Coordinator to join the Adult Care Coordination Team. The Adult Care Coordinator's primary focus will be to provide care coordination services to a caseload of clients who meet the criteria for the Choice Model (formerly the Adult Mental Health Initiative, or AMHI), including: (a) working with multiple systems serving the client, (b) working proactively to keep the client in the most integrated, community based setting consistent with the client's wishes, and (c) partnering with a broad range of community partners, including (but not limited to) family, friends, peers, natural systems of support as defined by the client, community mental health providers, hospitals, APD/DD, Oregon State Hospital, residential settings, and A&D providers. Successful candidates for the Adult Team will have: a work history with a strong emphasis on working with adults with severe and persistent mental illness; an understanding of the mental health and residential systems of care; experience with using person-centered, strengths-based recovery-oriented approaches; experience with providing care coordination and collaborating with diverse partners; and a belief that it is our job to support every person we serve in defining and pursuing their own definition of recovery. Clackamas County is committed to building a workforce that reflects the community we serve. In that spirit, we encourage applicants of diverse backgrounds and experience, including those in recovery, or who identify as having lived experience. Required Minimum Qualifications/ Transferrable Skills:* Minimum of three (3) years relevant experience coordinating mental health treatment services and conducting assessments of mental health care needs. Any combination of relevant experience, education and/or training that would likely provide the required knowledge and skills, may substitute for the required years of experience. Designation as a Qualified Mental Health Associate (QMHA) as established by the Mental Health and Addiction Certification Board of Oregon and the State of Oregon **see details below Experience working with Severely and Persistently Mentally III (SPMI) adults Experience with care coordination and care management including accessing and implementing service coordination plans and monitoring client progress towards goals Experience with electronic medical records Must pass a post-offer, pre-employment drug test. Learn more about the County's drug testing policy. Must pass a criminal history check which may include national or state fingerprint records check Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience and training in trauma-informed care Qualified Mental Health Professional (QMHP)*** Bilingual/bicultural Familiarity with relevant Oregon Administrative Rules and statutes Familiarity with Clackamas County services, providers, and resources *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Manages a caseload of complex adult clients who are often served in multiple systems and high levels of care (i.e. inpatient, residential, etc.). Writes case plan summaries. Maintains required documentation within specified timeframes in accordance with Oregon Administrative Rules and Division procedures. Conducts comprehensive individualized needs assessment using Person Centered Planning process. Determines services planning needs and recommends medically necessary treatment. Refers clients to specialty mental health services as medically necessary and appropriate. Authorizes services with providers. Coordinates service planning process with Person Centered Planning team. Develops and monitors effective service coordination plans. Writes and distributes plans within specified timeframes. Monitors client progress and ensures service coordination plans are carried out. Works closely with treatment team to ensure appropriate provision of services to clients. Develops and implements effective discharge plans that ensure ongoing mental health needs are addressed. Coordinates with health care providers, social service personnel and other community partners and agencies to obtain services for clients. Builds and maintains effective systems of care. Advocates for client needs. Ensures effective communication and coordination among services providers, clients and families or natural supports. Works with providers to establish and maintain a routine process to assure smooth service delivery and transitions across settings, services and agencies. Works with providers to resolve funding and payment problems. Attends Interdisciplinary Team meetings at Oregon State Hospitals. Participates in Ready-to-Place discussions and development of discharge plans. Reviews Plans of Care and Prior Authorization Requests generated by residential treatment providers. Coordinate with residential providers and the Addictions and Mental Health Division as needed to ensure appropriate services are provided to clients, and to ensure that all clients are served at the least restrictive, most integrated level of care possible. Conducts administrative functions for assigned caseload. Ensures authorizations of services are current. Maintains accurate information in a variety of tracking systems and databases. Participates in regular case staffing and review of individual client and program statistics. REQUIRED KNOWLEDGE AND SKILLS ** QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an ISSP A ”Qualified Mental Health Associate" (QMHA) means a person delivering services under the direct supervision of a QMHP and meeting the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee: a) Bachelor's degree in a behavioral sciences field; OR b) a combination of at least three years relevant work, education, training or experience; and c) Demonstrate the competency necessary to communicate effectively; understand mental health assessment, treatment and service terminology and apply these concepts; provide psychosocial skills development; implement interventions as assigned on an individual plan of care; and provide behavior management and case management duties WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Typical work schedule: M-Th 7am - 6pm (hybrid 50/50 with ability to do community outreach during business hours). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Clackamas County Behavioral Health Division strives to provide excellent mental health and addictions services to Clackamas County residents who receive Medicaid and Medicare, or who may be uninsured. We offer services through partner providers located throughout the county. We also offer direct service through our Crisis Services programs. Behavioral Health is a Division of the Health, Housing, and Human Services (H3S) Department. Learn more about Clackamas County Behavioral Health Division APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? Jenn Johnson, Recruiter JJohnson2@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107043&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-3638cb9d4d84234b94e5cf09e707e499
Supportive Housing Services Housing Navigation Program Coordinator Job ID: 107049 Location: H3S-Community Development Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Tuesday, June 20, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $62,998.53 - $79,828.05 Hourly Pay Range: $30.287756 - $38.378872 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as a Human Services Coordinator 2. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Housing & Community Development Division (HCDD) seeks experienced case managers or program coordinators to join our team as the Supportive Housing Services Housing Navigation Program Coordinator. The Supportive Housing Services Program supports those in the Metro region experiencing homelessness or at-risk of experiencing homelessness. The Supportive Housing Services Program provides services for people across the Metro region in Multnomah, Washington and Clackamas Counties. Each county developed its own Local Implementation Plan based on need. We are currently in our second year of SHS program implementation. This position will lead a group of agencies, case managers, peers, and other staff providing housing navigation and placement services through the Supportive Housing Services program for HCDD. The selected candidate will provide support and guidance to providers navigating challenging situations through one-on-one coaching and case conferencing. The positions will also assist with document creation, compliance, and co-facilitating meetings. In addition, the Supportive Housing Services Housing Navigation Program Coordinator will use a by-name list to prioritize and facilitate access to programs, identify and meet agency training and capacity-building needs, connect with service providers, and provide direct participant support in special circumstances. Competitive candidates will be able to facilitate complex meetings among various service providers, often using a by-name list. This recruitment may also be used to establish an eligibility list that may be used to fill additional openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least four (4) years of experience working as a case manager or program coordinator for a safety on the streets/outreach, emergency shelter, housing navigation, and/or supportive housing program (programs that include a housing subsidy and support services) At least two (2) years of experience, either directly or in a program management or support role, with housing navigation and placement services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Ability to facilitate complex meetings among various service providers, often using a by-name-list Ability to identify and meet training needs Ability to establish and maintain effective working relationships with participants, mainstream and culturally specific supportive services in the community, SHS team members, other public and private agencies, and county employees. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with high-needs or highly vulnerable communities Experience developing documentation and/or framework for documentation Ability to understand regulations and use plain language to develop documentation and/or framework for documentation *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Provide support and guidance to service providers navigating challenging situations with participants, property management or the wider services system. This support can be with a single agency or program or with a larger group of agencies or programs. Create documents using provider feedback and make them widely available for provider use. Consider Culturally Specific needs concerning document creation including language and content. Ensure compliance on documents necessary to capture participant information, inform participants of rights, collect releases of information, etc. Facilitate service-matching meetings, as part of a team, to move people experiencing homelessness off by-name-lists and into permanent housing through housing navigation and placement programs, prioritizing the most vulnerable, and recognizing the impacts of historic oppression on the BIPOC community Identify training needs among the service provider community. Develop a process for meeting training needs through a combination of local expertise and technical assistance. Examples of needs might include creation/development of case plans, life skill building, how to facilitate a safe and non-traumatic move, money management, etc. Identify and support capacity-building needs among service providers, for example: Quality Assurance of files and intake procedures, support for case managers to build system navigation skills, build stronger connections to mainstream services, etc. Maintain connections with the SHS team and mainstream and culturally specific supportive services in the community to ensure: easy access to emergency services; prioritization of the most vulnerable for shelter; connection to service providers based on participant preference; a quick, smooth transition into permanent housing; stability while in permanent housing with supportive services. Take on a small case load, as needed. This case load could be referred to the HSC2 Lead for a variety of reasons including challenges connecting with a person needing services, emerging needs of those living outside, an urgent public safety issue, special housing navigation needs, short-term support during a case management transition, helping with an urgent need to connect participants to services, assisting with case management to mitigate a conflict between the participant and the agency, etc. Support and lead the creation of housing and services strategies including but not limited to: system-wide engagement, step-up services when a higher level of intervention is needed, move-on strategy to be applied where appropriate, coordination with other systems of care, etc. Participating in relevant meetings and trainings. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Principles, methods and techniques in specific area/field relevant to assigned program; principles and practices of public administration, including organization design, and budget/grant administration; principles and practices of public relations; needs of individuals with limited economic and social resources; needs of individuals/families within assigned program area; community resources; case management methods and techniques; program evaluation methods and research procedures; office equipment, including personal computers and software programs. Some Knowledge of: Techniques of supervision, leading work, training, developing and recommending improvements for staff. Skill to: Plan and coordinate a human service or community program; effectively develop and utilize available staff, program and community resources; communicate effectively, both orally and in writing; lead the work of assigned staff and volunteers; incorporate team participation in decision-making; relate to a wide range of clients, personnel, professional staff and community representatives; interpret policies and develop corresponding procedures; gather and evaluate data; establish and maintain effective working relationships with program clients, community, private and government agencies, County employees and the public; prepare and present written materials and oral presentations for the public;; provide direct program services; interpret policies and develop corresponding program procedures; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCDD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107049&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b78c2543b792c1468dca979773d5a10c
Full Time
Supportive Housing Services Housing Navigation Program Coordinator Job ID: 107049 Location: H3S-Community Development Full/Part Time: Full Time Regular/Temporary:Regular CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: Service Professionalism Integrity Respect Individual accountability Trust By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply. CLOSE DATE This position will remain open until filled. The first application review will be Tuesday, June 20, 2023. We reserve the right to close this recruitment at any time on or after that date. PAY AND BENEFITS Annual Pay Range: $62,998.53 - $79,828.05 Hourly Pay Range: $30.287756 - $38.378872 Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position. This position is classified as a Human Services Coordinator 2. Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees. We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire. Attractive benefits package and incentives for employees in regular status positions are detailed below. Generous paid time off package, including: 12 hours of vacation accrued per month 8 hours of sick accrued per month 10 paid holidays and 1 personal day per year Other Benefits: Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP): Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.) OPSRP members get vested after five years of contributions or when they reach age 65 A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage A Choice of Dental Plans Robust EAP and wellness programs, including gym discounts and wellness education classes Longevity pay Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan A variety of additional optional benefits (see links below for additional information) This is a full time County position represented by the Employees' Association. Employees' Association (EA) Full Time Benefits Learn More About Benefits JOB DETAILS AND QUALIFICATIONS Clackamas County's Housing & Community Development Division (HCDD) seeks experienced case managers or program coordinators to join our team as the Supportive Housing Services Housing Navigation Program Coordinator. The Supportive Housing Services Program supports those in the Metro region experiencing homelessness or at-risk of experiencing homelessness. The Supportive Housing Services Program provides services for people across the Metro region in Multnomah, Washington and Clackamas Counties. Each county developed its own Local Implementation Plan based on need. We are currently in our second year of SHS program implementation. This position will lead a group of agencies, case managers, peers, and other staff providing housing navigation and placement services through the Supportive Housing Services program for HCDD. The selected candidate will provide support and guidance to providers navigating challenging situations through one-on-one coaching and case conferencing. The positions will also assist with document creation, compliance, and co-facilitating meetings. In addition, the Supportive Housing Services Housing Navigation Program Coordinator will use a by-name list to prioritize and facilitate access to programs, identify and meet agency training and capacity-building needs, connect with service providers, and provide direct participant support in special circumstances. Competitive candidates will be able to facilitate complex meetings among various service providers, often using a by-name list. This recruitment may also be used to establish an eligibility list that may be used to fill additional openings during the life of the eligibility list. Required Minimum Qualifications/ Transferrable Skills:* At least four (4) years of experience working as a case manager or program coordinator for a safety on the streets/outreach, emergency shelter, housing navigation, and/or supportive housing program (programs that include a housing subsidy and support services) At least two (2) years of experience, either directly or in a program management or support role, with housing navigation and placement services An understanding of racial equity and demonstrated experience leading their work with a racial equity lens Ability to facilitate complex meetings among various service providers, often using a by-name-list Ability to identify and meet training needs Ability to establish and maintain effective working relationships with participants, mainstream and culturally specific supportive services in the community, SHS team members, other public and private agencies, and county employees. Must pass a criminal history check which may include national or state fingerprint records check Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy Preferred Special Qualifications/ Transferrable Skills:* Experience working with high-needs or highly vulnerable communities Experience developing documentation and/or framework for documentation Ability to understand regulations and use plain language to develop documentation and/or framework for documentation *For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. TYPICAL TASKS Duties may include but are not limited to the following: Provide support and guidance to service providers navigating challenging situations with participants, property management or the wider services system. This support can be with a single agency or program or with a larger group of agencies or programs. Create documents using provider feedback and make them widely available for provider use. Consider Culturally Specific needs concerning document creation including language and content. Ensure compliance on documents necessary to capture participant information, inform participants of rights, collect releases of information, etc. Facilitate service-matching meetings, as part of a team, to move people experiencing homelessness off by-name-lists and into permanent housing through housing navigation and placement programs, prioritizing the most vulnerable, and recognizing the impacts of historic oppression on the BIPOC community Identify training needs among the service provider community. Develop a process for meeting training needs through a combination of local expertise and technical assistance. Examples of needs might include creation/development of case plans, life skill building, how to facilitate a safe and non-traumatic move, money management, etc. Identify and support capacity-building needs among service providers, for example: Quality Assurance of files and intake procedures, support for case managers to build system navigation skills, build stronger connections to mainstream services, etc. Maintain connections with the SHS team and mainstream and culturally specific supportive services in the community to ensure: easy access to emergency services; prioritization of the most vulnerable for shelter; connection to service providers based on participant preference; a quick, smooth transition into permanent housing; stability while in permanent housing with supportive services. Take on a small case load, as needed. This case load could be referred to the HSC2 Lead for a variety of reasons including challenges connecting with a person needing services, emerging needs of those living outside, an urgent public safety issue, special housing navigation needs, short-term support during a case management transition, helping with an urgent need to connect participants to services, assisting with case management to mitigate a conflict between the participant and the agency, etc. Support and lead the creation of housing and services strategies including but not limited to: system-wide engagement, step-up services when a higher level of intervention is needed, move-on strategy to be applied where appropriate, coordination with other systems of care, etc. Participating in relevant meetings and trainings. REQUIRED KNOWLEDGE AND SKILLS Working Knowledge of: Principles, methods and techniques in specific area/field relevant to assigned program; principles and practices of public administration, including organization design, and budget/grant administration; principles and practices of public relations; needs of individuals with limited economic and social resources; needs of individuals/families within assigned program area; community resources; case management methods and techniques; program evaluation methods and research procedures; office equipment, including personal computers and software programs. Some Knowledge of: Techniques of supervision, leading work, training, developing and recommending improvements for staff. Skill to: Plan and coordinate a human service or community program; effectively develop and utilize available staff, program and community resources; communicate effectively, both orally and in writing; lead the work of assigned staff and volunteers; incorporate team participation in decision-making; relate to a wide range of clients, personnel, professional staff and community representatives; interpret policies and develop corresponding procedures; gather and evaluate data; establish and maintain effective working relationships with program clients, community, private and government agencies, County employees and the public; prepare and present written materials and oral presentations for the public;; provide direct program services; interpret policies and develop corresponding program procedures; operate computer software and other office equipment. WORK SCHEDULE This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County. EXPLORE CLACKAMAS COUNTY Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents. Explore Clackamas County Working for Clackamas County Recreation, Arts & Heritage Equity, Diversity and Inclusion ABOUT THE DEPARTMENT The Housing and Community Development Division (HCDD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD is comprised of the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation. Learn more about Health, Housing, and Human Services APPLICATION PROCESS Clackamas County only accepts online applications. Help With Your Application: Application Process Help with the Application If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays). HOW TO CLAIM VETERAN'S PREFERENCE Request Veterans' Preference Learn more about the County's Veterans' Preference VISA SPONSORSHIP Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day. EQUAL EMPLOYMENT OPPORTUNITY Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process. RECRUITING QUESTIONS? James Callahan, Recruiter JCallahan@clackamas.us To apply, visit https://hrapp.clackamas.us/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&JobOpeningId=107049&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant jeid-b78c2543b792c1468dca979773d5a10c