Sales Operations Manager

  • Advanced Emissions Solutions Inc
  • 640 Plaza Drive, Highlands Ranch CO 80129
Full Time Manufacturing

Job Description

Advanced Emissions Solutions, Inc. (ADES) is a Denver-based company that provides pollution control solutions to a variety of industries including power generation and municipal water. At ADES, our passion is "to build a great company to improve people's lives", we do this through services and technologies that enable our customers to meet environmental compliance, giving them and their communities peace of mind.

Advanced Emissions Solutions, Inc. is seeking an experienced Sales Operations Manager who wants to be part of a fun, growth-oriented organization. This is a full-time position located at our Corporate Office in Highlands Ranch, CO.

The Sales Operations Manager will develop, lead and manage the Sales Operations Team which includes Customer Relations, Bid Administration, Customer Master Data Management, Reporting, and Business Development Support. In addition to leading the Sales Operations Team, the Sales Operations Manager will be the "right arm" to the Vice President of Sales and Sales Managers, streamlining sales processes, onboarding new team members and providing the support needed to generate top-line growth. This position reports to the Vice President of Sales.
Duties include:
• Oversee and manage customer and sales support functions
• Provide leadership to team members; promote a highly engaged workgroup
• Work with VP of Sales to define objectives, standardize reporting
• Manage Sales Operations functions and processes to enable sales team productivity
• Improve efficiencies in the sales process
• Ensure effective and efficient use of NetSuite CRM
• Directly enable forecasting and territory work processes
• Develop and manage sales pipeline (or funnel) processes
• Create and manage KPI dashboard
• Develop and lead S&OP meetings
• Onboard new sales staff
• Optimize lead qualification and conversion processes
• Ensure bid desk efficiency and accuracy
• Liaise with business applications support team (IT, NetSuite consulting team)

• Bachelor’s Degree in Business, Finance, or related area of study
• Minimum 5 years’ relevant experience supporting sales business processes
• Minimum of 3 years’ experience leading work teams
• Experience implementing sales support systems, dashboards and process optimization
• Experience managing bids and contracts strongly preferred

Knowledge, skills, abilities:
• Demonstrated knowledge of sales processes including forecasting
• Advanced project management and project leadership skills
• Advanced proficiency in Microsoft Office products including Excel
• Understanding of CRM and database software (NetSuite preferred)
• Strong people management/leadership skills
• Ability to work cross-functionally with all levels of the organization
• Exceptional customer focus and service orientation
• Ability to analyze data, provide insight that facilitates sound business decision making
• Ability to troubleshoot complex business problems; implement effective solutions
• Exceptional business communication and presentation skills
• Ability to resolve conflicts in a timely and mutually beneficial manner
• Ability to coach team members to achieve improved/enhanced job performance
• Ability to work at a fast pace, effectively managing multiple priorities and deadlines
• Ability to maintain a calm demeanor in stressful situations

ADA Carbon Solutions is an Equal Opportunity & Affirmative Action Employer


Administrative Support

Education Requirements

Bachelor's Degree