Senior Director of Instructional Innovation and Technology

  • University of Massachusetts Amherst
  • Amherst, MA, USA
Full Time OTHER

Job Description

Senior Director of Instructional Innovation and Technology

University of Massachusetts Amherst


Reporting to the Vice Chancellor of Information Technology Services and Strategy (VCIT), the Senior Director for Instructional Innovation and Technology oversees major IT initiatives related to teaching and learning, including institution-wide and potentially system-wide collaborations, and provides oversight for Instructional Innovation and Technology support staff, ensuring efficient and effective use of human resources with a strong emphasis on delivering quality support for Instructional Innovation services.


This position will develop and promote instructional innovation and technology strategy and initiatives in collaboration with campus partners, including The Institute for Teaching Excellence & Faculty Development (TEFD), Online Education (OE) Group, and the Libraries.

The Senior Director will build and sustain relationships with faculty, students, and academic departments to provide strategic, organizational development, and operational leadership to advance technology engagement and innovation in alignment with the Campus Strategic Plan, IT Strategic Plan and campus and system goals. Primary amongst these include promoting a culture of student-centered learning; improving support of faculty in the creation, implementation, and use of effective, innovative teaching techniques; and providing a new IT ecosystem for learning and teaching that fosters even more creative pathways to achieve diverse individual goals.



  • Bachelor’s degree in education, communication, instructional design, education media, educational technology, or related field; master’s degree or Ph.D. in education, communication, instructional design, educational media, educational design or related field
  • 8 years of progressive experience working in higher education environment in the field of instructional design or academic technology.
  • Extensive knowledge of instructional design theories and methodologies, innovation in teaching and learning, trends in IT engagement, and of best practices in the management of engagement and innovation technologies and related support services.
  • Demonstrated leadership skills and experience leading a medium to large sized team with an inclusive and collaborative leadership style.
  • Proven team builder with a demonstrated commitment to mentoring and cultivating a work environment/culture that fosters inclusive collaboration, consensus building, and positive relationships based on trust and open communication.
  • Experience planning, developing, and implementing emerging instructional information technologies, and promoting physical (classroom and labs), online, and innovative learning environments.
  • Proven record of success in developing and maintaining strong working relationships with faculty, students, staff (particularly technology staff), administrators, and both internal and external partners.
  • Strong administrative, conceptual, analytical, and critical thinking skills, and ability to exercise sound judgment.
  • Understanding of state and federal laws regarding disability and accessibility in higher education, such as the Americans with Disabilities Act (ADA) and the Rehabilitation Act.
  • Knowledge of and experience with accessibility principles regarding procurement and use of accessible technology.
  • Strong oral and written communication skills, and experience developing planning documents, proposals, budget request justifications, and other forms of communication with/for senior administration and faculty.
  • 5 years’ experience with and an understanding of a large, complex higher education environment.
  • Strong change-management skills and demonstrated ability to manage multiple projects and work successfully under deadline.
  • A record of participation in national organizations on technology engagement and innovation.
  • Demonstrated record of commitment to ongoing professional development for self and as a supporter/mentor of others.


Special Instruction to Applicants:

For the full position announcement and to apply online, please visit:


Please submit a letter of application, resume, and the names, titles, and telephone number for at least three current references by April 19th, 2019 for priority consideration. However, applications may be accepted until the positions are filled.


About UMass Amherst:

UMass Amherst is one of the major public research universities in America. Nestled in idyllic Amherst, Massachusetts, the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. Amherst, situated in the lovely Pioneer Valley, was rated the #1 college town in America by US News and World Report. UMass Amherst IT is a dynamic and exciting organization with a mandate for continuous improvement.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.



Insertion Order Number


Requisition Number