select jobs found

Slug Support Case Manager Location: Job ID: 74591 JOB POSTING HOW TO APPLY For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website. • https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html INITIAL REVIEW DATE (IRD) Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html. The IRD for this job is: 01-06-2025 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world. DEPARTMENT OVERVIEW The Division of Student Success provides campus-wide coordination and leadership for student success programs and activities across departments, divisions, colleges, and administrative units. The Student Success Division includes the Student Success Evaluation & Research Center (SSERC), the Student Success Centers which provide outside the classroom academic and co-curricular services and resources, Student Health Services, and the Dean of Students Office. The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society. More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/ JOB SUMMARY Under the general direction of the Assistant Dean of Students, the Slug Support Case Manager serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and / or distress. The incumbent is readily accessible to faculty, staff, students, parents and family members who are concerned about a distressed student. The Slug Support Case Manager works closely with key offices to identify and intervene as early as possible with students whose behavior suggests the need for support services. Duties include providing information and training for the campus community; fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, participating on various "students of concern" committees, and working directly with students to help resolve complex situations and advocate on their behalf. The Slug Support Case Manager will also support the activities, programs and services associated with the functions of the Dean of Students office. APPOINTMENT INFORMATION Budgeted Salary: $70,000 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount. Benefits Level Eligibility: Full benefits Schedule Information: • Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: Non-Represented Job Code Classification: 004564 (STDT LIFE DEV SPEC 3) Travel: Never or Rarely JOB DUTIES 70% - Student Advocacy and Coordination of Responses to Students in Distress • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who have challenges with academic, health, conduct, substance abuse, financial and social issues. Manages students of concern cases that require the undertaking initial information gathering, developing recommendations for response, taking the initiative to mobilize appropriate responses and / or services, and provides information to the student, student's family as appropriate and conveys information to other units including Counseling and Psychological Services, the Colleges, Residential Services, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. 20% - Distress Student Consultation • In consultation and collaboration with various campus colleagues, serves as a single point of contact campus wide for members of the campus community, parents and families, who are concerned about a student. The incumbent will consult about a student, provide referrals to campus departments and to the colleges, develop action plans, and follow up with students, staff and faculty as appropriate. The incumbent will also be an active member of the UC System Wide Case Management Team. Responds to inquiries about distressed students from faculty, staff, students and parents. Provides information and resources and/or referrals to appropriate campus services; may activate the Slug Support team for high level and high risk incidents. 5% - Education • Works with a broad cross section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, the Colleges, Residential Services, Student Organization Advising and Resources) to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students. 5% - Outreach • Works collaboratively with CAPS and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress. Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs. REQUIRED QUALIFICATIONS • Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college age students / emerging adults. • Broad knowledge of health care, mental health care and services, crisis management prevention, and psycho-educational and educational outreach as well programming to students, faculty, staff, and parents. • Demonstrated ability to initiate and coordinate services for students. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a disciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understanding, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated ability to effectively collaborate with people of diverse backgrounds. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills. PREFERRED QUALIFICATIONS • Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college age students in a health or mental health setting. SPECIAL CONDITIONS OF EMPLOYMENT • Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally. All UCSC employed must follow safety procedures, attend require health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. MISCONDUCT DISCLOSURE REQUIREMENT As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: • http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1. EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5858788 To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

Slug Support Case Manager, Resource Center Specialist Location: Job ID: 74594 JOB POSTING HOW TO APPLY For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our website. • https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html INITIAL REVIEW DATE (IRD) Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html. The IRD for this job is: 01-06-2025 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world. DEPARTMENT OVERVIEW The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students. The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society. More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/ JOB SUMMARY Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services. This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development. Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office. APPOINTMENT INFORMATION Budgeted Salary: $70,000 - $73,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount. Benefits Level Eligibility: Full benefits Schedule Information: • Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: Non-Represented Job Code Classification: 004564 (STDT LIFE DEV SPEC 3) Travel: Never or Rarely JOB DUTIES 70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress • Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues. 15% - Distressed Student Consultation • In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf. 15% - Education and Outreach • Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus. REQUIRED QUALIFICATIONS • Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills. PREFERRED QUALIFICATIONS • Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting. SPECIAL CONDITIONS OF EMPLOYMENT • Selected candidate will be required to pass a pre-employment criminal history background check. • Selected candidate must pass the employment misconduct disclosure process. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. MISCONDUCT DISCLOSURE REQUIREMENT As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: • http://policy.ucop.edu/doc/4000385/SHSV.pdf • https://ucnet.universityofcalifornia.edu/wp-content/uploads/working-at-uc/draft-anti-discrimination-policy-review.pdf • https://policy.ucop.edu/doc/4000701/AbusiveConduct All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharinghttps://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1. EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5858852 To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

Slug Support Case Manager, Resource Center Specialist Location: Job ID: 72187 JOB POSTING HOW TO APPLY For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website. • https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html INITIAL REVIEW DATE (IRD) Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html. The IRD for this job is: 09-23-2024 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world. DEPARTMENT OVERVIEW The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students. The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing student centered policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society. More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/ JOB SUMMARY Under the general supervision of the Assistant Dean of Students for Student Support Programs, the Slug Support Case Manager, Resource Center Specialist serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents and family members who are concerned about a distressed student. The Slug Support Case Manager, Resource Center Specialist works closely with key offices to identify and intervene as early as possible with students who may be experiencing basic need insecurities, distress, or other challenges where they would benefit from advocacy and support services. This role will serve as a liaison between Slug Support and the UCSC Resource Centers, which are comprised of the following six centers: The African American Resource and Cultural Center, the American Indian Resource Center, the Asian American/Pacific Islander Resource Center, the Chicanx Latinx Resource Center, the, Lionel Cantu Queer Center, and the Womxn's Center. The Resource Centers offer counter-spaces for students who are queer, trans, nonbinary, womxn, and people of color, and impact institutional policies and campus climate. The Resource Centers engage the broader campus on issues and challenges facing our communities, and provide programs, physical spaces, and services to foster student's academic, personal, and professional growth, through community-based leadership development. Duties include providing information and training for the Resource Center staff and community including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events, working directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf, fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, and participating on various "students of concern" committees. The Slug Support Case Manager, Resource Center Specialist will also support the activities, programs and services associated with the functions of the Dean of Students office. APPOINTMENT INFORMATION Budgeted Salary: $70,000 - $73,000/Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount. Benefits Level Eligibility: Full benefits Schedule Information: • Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: Non-Represented Job Code Classification: 004564 (STDT LIFE DEV SPEC 3) Travel: Never or Rarely JOB DUTIES 70% - Student Advocacy and Coordination of Responses to Students with Unmet Needs or in Distress • Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages students of concern cases that require gathering information developing recommendations for response, taking the initiative to mobilize appropriate responses and/or services, and provides information to the student, student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic • Advisers, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial and social issues. 15% - Distressed Student Consultation • In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community, as well as parents and families who are concerned about a student. • Consults about a student, provides resources and connects students to offices across campus such as Counseling and Psychological Services, Academic Advising, Residential Life, among others, develops action plans, and follows up with students, staff and faculty as appropriate. • Engages as an active member of the UC System Wide Case Management Team. • Responds to inquiries about distressed students from faculty, staff, students and parents/family members. • Provides information and resources to appropriate campus services; may activate the Slug Support team for high level and high-risk incidents. • Provides information and training for the Resource Center staff and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Resource Centers to help resolve complex situations and advocate on their behalf. 15% - Education and Outreach • Works with the Resource Centers to develop and implement education and outreach campaigns for students, with particular attention to educating students about Slug Support and creating pathways for early intervention to students in need who identify with the Resource Centers. • Works collaboratively with Resource Center leadership and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress and with unmet basic needs. • Develops and delivers specialized curriculum and training programs as requested by the Resource Centers regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Provides regular drop-in hours for students at the Resource Centers (RC), attends orientations and events, and attends meetings with RC leadership regarding student case collaboration. • Engages in continued learning and training that inform the incumbent's work with the communities that the resource centers serve and the challenges they face on and off campus. REQUIRED QUALIFICATIONS • Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents/family members per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious traditions that intersect with many of the identities and communities listed above. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, following through on recommendations, and learning self-advocacy skills. PREFERRED QUALIFICATIONS • Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college students in a health or mental health setting. SPECIAL CONDITIONS OF EMPLOYMENT • Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. NOTICE OF AVAILABILITY In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: https://drive.google.com/file/d/1hUBiz3WS3zErEGOhSOu7KZZPzGkTwr_2/view?usp=sharing. This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling 831-459-2231 Ext. 1. EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5578863 To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

Director of Medical Services JOB POSTING Update as of 8/7/2024: The salary range for the Director of Medical Services has increased to $310,000-$385,000/annually. Salary commensurate with skills, qualifications and experience. Student Health Services is hiring our new Director of Medical Services! Come to Santa Cruz, California, and join a team of dedicated health care professionals serving students at the University of California Santa Cruz. Provide clinical service and leadership in a beautiful redwood forest surrounded by ocean views, wildlife and fresh air. Our Medical Director will be a licensed physician who is passionate about and committed to serving the medical needs of a diverse college student population by providing direct service and leading a team of well experienced clinicians ensuring the highest quality of medical care for students. If desired, opportunities available for this position include: • Both on campus and remote work • Relocation Expense reimbursement, when eligibility guidelines are met UC Santa Cruz staff have access to comprehensive benefits packages. Here is sample of benefits: • Medical, Dental & Vision Care Insurance Plans • UC Retirement Plan • Group Term Life Insurance • Legal Insurance • Pet Insurance • 13 Paid Holidays plus accrued vacation and sick leave For more information on the comprehensive benefits package offered by the university visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.htmlhttps://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Thank you for your interest in UC Santa Cruz. HOW TO APPLY For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website. • https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html INITIAL REVIEW DATE (IRD) Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html. The IRD for this job is: 08-28-2024 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world. DEPARTMENT OVERVIEW UC Santa Cruz (UCSC) Student Health Services (SHS) is a full-service medical facility offering clinical, educational, and psychological support to UCSC students. SHS is deeply committed to ensuring affordable, well-integrated, multidisciplinary healthcare that effectively supports the university’s diverse campus communities, through equitable access and culturally competent, high-quality programs and services. The Primary Care Program includes primary care and same-day care, with the support of on-site radiology, a COLA-accredited clinical laboratory, and a campus pharmacy. Counseling and Psychological Services (CAPS) supports UCSC students to maintain or improve their general well-being by providing a broad range of counseling, psychiatric services, consultation, and outreach services and programs. Other departments include Student Health Outreach and Promotion (SHOP), home of the Condom Co-op; CARE (Campus Advocacy, Resources, and Empowerment) the advocacy and prevention education office that supports survivors of sexual assault, stalking, and dating/domestic violence; and Student Insurance Programs. Student Health Services employs approximately 150 staff including physicians, psychiatrists, case managers, lab scientists, pharmacists, nurses, radiologists, and many other clinical and administrative staff. Student Health and Wellness welcomes staff with interest and experience in working with students with a wide range of ethnic, cultural, and gender identities. More information can be found at: https://healthcenter.ucsc.edu JOB SUMMARY Under the general direction of the Associate Vice Chancellor/Executive Director of Student Health and Wellness Chief Well Being Officer, the Director of Medical Services (Medical Director) has primary responsibility for medical care at UCSC Student Health Services. As the senior clinical leader and member of the senior administrative staff, the Director of Medical Services promotes and assures quality clinical services across the student health facility and provides strategic direction. The Director of Medical Services plans, develops, coordinates, and assesses the health service. In addition to medical services, the Director provides senior strategic leadership in the design, development, implementation, coordination, assessment, and continuous improvement of health-related programs and services for students. This includes collaborative efforts of medical, psychological, and psychiatric services, providing health leadership on known and emerging issues relevant to the health, safety, and well-being of students. The Director of Medical Services also spends a portion of their time providing direct clinical care to patients. As Director of Medical Services, this position provides consultative support and supervision for the clinical staff, leadership in developing and implementing clinical policies and procedures, and is a member of the Student Health Services management team. The Director oversees all medical care provided by SHS physicians, Nurse Practitioners, and Physician Assistants, either through direct or delegated supervision, and indirectly supervises all other staff involved in the delivery of medical care to students. The Director directly oversees the Associate Medical Director (NP/PA Supervisor) Clinic Director (Nurse Supervisor), Lab Director, Dietician, and X-Ray operations. APPOINTMENT INFORMATION Budgeted Salary: $310,000-$385,000/annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount. Benefits Level Eligibility: Full benefits Schedule Information: • Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: Non-Represented Job Code Classification: 000587 (PHYSCN SHS MGR 2) Grade 31 Travel: Never or Rarely JOB DUTIES 25% - Leadership and Management • Provide overall leadership for medical practice, clinical quality improvement, delivery of clinical services, and continuing medical and professional education for providers at Student Health Services (SHS). • Provide high-quality, cost-effective, and accessible primary care, specialty care, ancillary services, and medical/pharmaceutical products to the student campus community through an appropriate combination of services and expertise, off-campus consultation and specialty care, insurance contracts, and income-generating operations. • Direct and oversee clinical services at Student Health Services: Provide oversight and medical consultation to all SHS physicians, physician assistants, nurse practitioners, nurses, ancillary services, or other clinical support staff involved in direct patient care. • Provide medical consultation and review for laboratory, radiology, pharmacy, travel clinic, nutrition, health education, optometry, and insurance. Provide ongoing analysis and monitoring of patient scheduling systems to ensure patient needs are met. • Set and interpret goals, directions, policies and procedures, and operational processes, as well as assess interactions of all areas/departments within SHS in the provision of quality medical services. • Plan for potential crises and ensure business continuity in the event of building or system disruptions or a pandemic event. • Confer with other campus departments, medical groups, and the Santa Cruz County Public Health Department on the health care needs of students or public health issues. • Maintain contact with other student health directors in and outside of the UC system and the Office of the President, regarding student health care issues. Serve as needed on campus-wide and system-wide committees, and represent UCSC on initiatives and efforts related to oversight of Student Health Centers at the Office of the President. Collaborate closely with other members of the Student Health Services cluster to ensure seamless delivery of services to students. • Participate in UC statewide SHS Directors meetings and projects to ensure appropriate program assessment, benchmarking, communications with UCOP, and sharing of best practices. • Provide oversight for the on-campus Student Health Services Insurance plans and referral processes. • Ensure compliance with state and federal regulations to maintain state licensures for the pharmacy, clinical laboratory, and x-ray. • Collaborate with the other directors to maintain accreditation by the Accreditation Association for Ambulatory Health Care (AAAHC) or other nationally recognized accrediting agencies for purposes of ensuring the quality of care that meets recognized standards in the medical community. • Participate as a colleague with all members of the senior management team for joint management decisions, and provide medical leadership for management team decisions and program priorities. • Maintain a positive working relationship with the campus staff and campus community. Demonstrate behavioral standards expected of medical professionals and customer service staff, and lead by example. Serve as a role model and perform effectively in a service environment. 25% - Program Management Program Development: • Direct program development including active participation in and support of campus wellness initiatives, evaluation of existing services, and their modification or addition designed to maximize the well-being of students attending UCSC. • Oversee provision of primary medical care and patient education to promote self-care and develop knowledgeable healthcare consumers through a wide range of health-related education and outreach activities. Establish benchmarks for evaluating the status of student health and trends. Conduct assessments and studies to evaluate services, service needs, and the status of student health. • Coordinate with the AVC for Student Health and Wellness, Directors of SHOP (Student Health Outreach and Prevention), CAPS (Counseling and Psychological Services), Psychiatry, and CARE (Advocate Office for Sexual and Gender-Based Violence and Sexual Misconduct) on policy and program issues to provide integrated, comprehensive patient care services. Specifically, collaborate with SHOP to provide integrated services in areas such as sleep, nutrition and healthy eating, sexual health, and screening for alcohol and other substance abuse; CAPS, Psychiatry, and Case Management to provide integrated services for patients; and with CARE to support and improve the care for students utilizing their services. Clinical Quality Improvement: • Direct the Quality Assurance (QA) Program, including the Risk Management Program, utilization review, case management, peer review, trend reports, and staff education. • Provide leadership to the senior management team regarding quality improvement opportunities, medical service improvements, patient accessibility to services, and emerging health trends. • In collaboration with the Quality Assurance Manager, perform independent clinical audits, oversee and participate in activities of the Quality Assurance, Peer Review Committees, and benchmarking studies with other UC student health centers to ensure delivery of high-quality medical care at Student Health Services (SHS). • Participate on the credentialing committee responsible for credentialing and privileging of all licensed health care providers at SHS, including physicians, physician assistants, nurse practitioners, pharmacists, optometrists, registered nurses, psychologists, psychiatrists, LCSW, MFT, and radiologic/laboratory technicians. • Coordinate with the QA Manager/Chair to prepare and submit incident reports, implement corrective actions as necessary, and on all risk management activities related to the provision of clinical care. • Review and respond to patient complaints regarding medical care, provision of services, accessibility, and insurance/referral issues. Notify the AVC of potential risk matters. • Coordinate with the supervisors and managers and answer correspondence related to the medical care of students or staff, including reports to public health and other agencies. • Public Health Response and Communicable Disease Management: • Contribute to Campus protocols, supervise clinical response teams; and provide guidance to pandemic nurses, residence staff, and dining. Cover night and weekend concerns cases, where applicable, and act as Medical Consultant to Child Care, CHES, EH&S, Athletics, and Workers Comp, especially regarding pandemic cases and exposures. • Supervise and provide consultation to lab and providers on the best options for lab tests. Add and remove Quest and in-house lab tests based on the latest data. • Conduct Office of Health and Human Services (OHSS) OHSS Assessments: review and approve clearances for animal workers. • Provide leadership for the integrated care of students in need of behavioral health services. 25% - Clinic supervision • Oversee all medical care provided by SHS physicians, Nurse Practitioners, and Physician Assistants, either through direct or delegated supervision. Indirectly supervise all other staff involved in the delivery of medical care to students. • Encourage and train SHS staff in the continuous development of customer service orientation and focus on the provision of high-quality, cost-effective, and accessible medical care for the students of UCSC. • Recruit, screen applications, interview candidates, and select medical staff in accordance with State and Federal laws, university personnel policies, affirmative action goals, and SHS policies and procedures. • Support UCSC's Principles of Community and Equal Opportunity/Affirmative Action programs as they apply to medical staff recruitment, selection, and administration. • Train and assign work to new and continuing employees. Routinely assess staff capabilities and workload, monitoring productivity and redistributing work when necessary. Identify areas that need backup support. • Independently provide supervision and conduct performance evaluations. Clearly communicate job expectations, and monitor performance and progress. Provide guidance on performance standards and University procedures. Determine what discipline should be imposed for subordinates, with authority to apply such, and/or recommend the same to higher level management. Contribute to developing and presenting positions for collective bargaining. • Provide leadership for and support clinician continuing education and professional development for medical staff. 25% - Direct Care • Provide general and consultative medical care to students, consisting of diagnosis and treatment of acute and chronic illness or injury. • Establish and record medical history and exam, assessment, treatment, and prognosis in an electronic medical record system. • Order and interpret lab tests, x-rays, and other diagnostic studies. • Assume responsibility for assigned patients until care is transferred. Consult with and provide referrals to specialists as necessary. • Perform minor procedures, such as laceration repair, incision and drainage, removal of foreign bodies, toenail surgeries, and excision or biopsy of minor lesions. • Provide care in medical emergencies, including CPR, and administration of medications. • Actively promote disease prevention and health promotion activities, including patient education activities on wellness, sexually transmitted diseases, mental health, and substance abuse. • Maintain confidentiality of patients, students, and staff. REQUIRED QUALIFICATIONS • Graduation from a class A accredited school of medicine with the degree of Medical Doctor (MD) or Graduation from a class A accredited school of osteopathy with the degree of Doctor of Osteopathy (DO) • Must be Licensed MD or DO in State of California in good standing; See Special Conditions of Employment for further requirements. • At least 5 years clinical experience in an ambulatory care clinic or similar practice, urgent care or private practice. • Demonstrated management experience in a large complex healthcare facility with proven ability to analyze, interpret and apply management principles, practices and techniques in the conduct of business. • Thorough knowledge of administration of ambulatory healthcare, psychological counseling and student service facilities. Knowledge of management theory and practice in complex healthcare organizations. • Leadership, supervisory and consensus building skills with the knowledge to act within University regulations and in the best interest of the unit. Proven ability to manage crisis situations and effectively facilitate and resolve interpersonal conflicts. Demonstrated skill in problem solving and mediation among competing influences. • Demonstrated knowledge and skill in supervision and organizational management. Skill in recruitment, selection, evaluation, delegation, development, motivation, reward and discipline. • Well-developed and proven skill to develop relationships, interact and communicate with diverse groups of people, using tact, sound judgment, diplomacy and flexibility. Skill to communicate effectively with students, staff, medical providers, faculty, visitors, parents and external contacts. Skill to create and present informational or training programs for medical providers, staff, students or other groups. • Demonstrated ability to approach complex problems, such as scarce resources, creatively and with innovation, proposing and implementing solutions that satisfy diverse needs and demands of individuals and/or units. Ability to independently make decisions and initiate actions. Ability to exercise sound professional judgment. • Ability to develop realistic goals and objectives and determine priorities among many competing demands. Ability to systematically break multidimensional problems or processes into component parts and to use analytical techniques to identify solutions. Ability and willingness to develop, and work as part of a collaborative team to achieve common objectives. Skill to participate effectively on committee assignments • Demonstrated skill to practice emergency medicine, perform minor surgery, and wound care. Skill to provide consultation to health care providers. Skill to serve a large volume of patients rapidly and effectively by appointment or on a walk-in basis within set time limits. Demonstrated skill to record in an orderly and logical manner the history, exam, assessment, treatment plan, patient education, and other information related to patient care in the Electronic Medical Record (EMR) system. Demonstrated ability to maintain confidentiality. • Working knowledge of public and preventive health principles and practices. Knowledge of private and group medical practice; federal and state laws regarding medical records, student information management, right to privacy and confidentiality (including HIPAA and FERPA) and CLIA requirements as stipulated in Federal and California Laws. Knowledge of health insurance benefit structures and claim procedures. • Demonstrated skill in the use of word processing, spreadsheet, database, email, medical information and web software. Intermediate or advanced skill in use of (some or all) MS Excel, Word, Outlook, Internet Explorer, and electronic medical records systems. PREFERRED QUALIFICATIONS • At least 3 years administrative experience including direct supervision and personnel management. • Experience supervising staff and making personnel decisions in a collective bargaining environment. • Knowledge of community resources and public health requirements of the county of Santa Cruz and the State of California. • Board Certification in Family Medicine (See Special Conditions of Employment for additional information on licensure and board certification requirements) • Knowledge of age-specific health education goals and strategies, including both preventive and emergency interventions. • Prior experience providing and/or administering health care and services on a university campus. • Proven knowledge of good laboratory practices and applicable CLIA regulations for maintaining a safe and healthy laboratory work environment. • Demonstrated understanding of quality and proficiency standards for in house laboratory tests resulting in accurate and reliable patient test results. • Proven knowledge for control of quality, radiation safety, and technical aspects of all X-ray examinations and procedures. • Strong understanding of the Environmental Health and Safety (EH&S) requirements for laboratory and medical X-ray safety and a working knowledge of the rules and procedures regulating these requirements. SPECIAL CONDITIONS OF EMPLOYMENT • Must be Licensed MD or DO in State of California in good standing • Current valid federal controlled substance registration (DEA certificate) • BLS Certified or the ability to become BLS certified within 6 months of hire (unit will sponsor such training) • Must be Board Certified in Primary Care Specialty, Family Medicine, Internal Medicine, Pediatrics, or Emergency Medicine • Graduate of an accredited medical or osteopathic school. • Must possess a current CPR certificate. • Selected candidate will be required to successfully complete a pre-hire criminal history background check and a pre-hire credentialing check. • Selected candidate will be required to take a TB test within 60 days of hire. • Complete HIPAA (Health Insurance Portability and Accessibility) training within 30 days of hire • Selected candidate will be required to complete training within established time frames as directed including UC compliance training. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement. Ability to work occasional evenings and weekends as directed. Ability to respond to emergencies after hours as necessary. • Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to wear proper safety attire (long pants, closed-toe shoes, etc.) and personal protective equipment common in a laboratory setting. • Ability to read signs and follow directions on labels that are written in English as well as ability to read and understand Material Safety Data Sheet (MSDS) and the proper use of chemical compounds. • Ability to maintain appearance and conduct suitable for working in a professional setting. • Must comply with current care workers as defined by state and federal regulatory agencies; current health safety requirements to be discussed during interview. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5483561

Slug Support Case Manager Location: Santa Cruz Job ID: 70566 JOB POSTING HOW TO APPLY For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website. • https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html INITIAL REVIEW DATE (IRD) Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html. The IRD for this job is: 08-12-2024 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world. DEPARTMENT OVERVIEW The Division of Student Success provides campus-wide coordination and leadership for student success programs and activities across departments, divisions, colleges, and administrative units. The Student Success Division includes the Student Success Evaluation & Research Center (SSERC), the Student Success Centers which provide outside the classroom academic and co-curricular services and resources, Student Health Services, and the Dean of Students Office. The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society. More information can be found at: https://https://deanofstudents.ucsc.edu/slug-support/program/ JOB SUMMARY Under the general direction of the Associate Director of Slug Support, the Slug Support Case Manager serves as the nexus of information and integration for the campus's response to students experiencing varying degrees of need and / or distress. The incumbent is readily accessible to faculty, staff, students, parents and family members who are concerned about a distressed student. The Slug Support Case Manager works closely with key offices to identify and intervene as early as possible with students whose behavior suggests the need for support services. Duties include providing information and training for the campus community; fielding calls, emails and referrals regarding, coordinating responses and services for individual students, undertaking research on national best practices, participating on various "students of concern" committees, and working directly with students to help resolve complex situations and advocate on their behalf. The Slug Support Case Manager will also support the activities, programs and services associated with the functions of the Dean of Students office. APPOINTMENT INFORMATION Budgeted Salary: $70,000 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount. Benefits Level Eligibility: Full benefits Schedule Information: • Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: Non-Represented Job Code Classification: 004564 (STDT LIFE DEV SPEC 3) Travel: Never or Rarely JOB DUTIES 70% - Student Advocacy and Coordination of Responses to Students in Distress • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who have challenges with academic, health, conduct, substance abuse, financial and social issues. Manages students of concern cases that require the undertaking initial information gathering, developing recommendations for response, taking the initiative to mobilize appropriate responses and / or services, and provides information to the student, student's family as appropriate and conveys information to other units including Counseling and Psychological Services, the Colleges, Residential Services, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. 20% - Distress Student Consultation • In consultation and collaboration with various campus colleagues, serves as a single point of contact campus wide for members of the campus community, parents and families, who are concerned about a student. The incumbent will consult about a student, provide referrals to campus departments and to the colleges, develop action plans, and follow up with students, staff and faculty as appropriate. The incumbent will also be an active member of the UC System Wide Case Management Team. Responds to inquiries about distressed students from faculty, staff, students and parents. Provides information and resources and/or referrals to appropriate campus services; may activate the Slug Support team for high level and high risk incidents. 5% - Education • Works with a broad cross section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, the Colleges, Residential Services, Student Organization Advising and Resources) to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students. 5% - Outreach • Works collaboratively with CAPS and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to students in distress. Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs. REQUIRED QUALIFICATIONS • Bachelor's degree in related area and / or equivalent experience / training. • Demonstrated experience in crisis management, crisis intervention, and case management with college age students / emerging adults. • Broad knowledge of health care, mental health care and services, crisis management prevention, and psycho-educational and educational outreach as well programming to students, faculty, staff, and parents. • Demonstrated ability to initiate and coordinate services for students. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a disciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off campus health care provider, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understanding, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Demonstrated ability to effectively collaborate with people of diverse backgrounds. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills. PREFERRED QUALIFICATIONS • Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with college age students in a health or mental health setting. SPECIAL CONDITIONS OF EMPLOYMENT • Selected candidate will be required to pass a pre-employment criminal history background check. • The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement. • Clery Act : This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally. All UCSC employed must follow safety procedures, attend require health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5444712 To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

Slug Support Case Manager for Graduate Students Location: Santa Cruz Job ID: 68996 JOB POSTING HOW TO APPLY For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the https://shr.ucsc.edu/talent-acquisition/applicant_resources/index.html on our Talent Acquisition website. • https://shr.ucsc.edu/talent-acquisition/applicant_resources/how-to-apply/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/troubleshooting.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/tips-for-applicants/index.html • https://shr.ucsc.edu/talent-acquisition/applicant_resources/Frequently-Asked-Questions/index.html INITIAL REVIEW DATE (IRD) Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD. Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, https://shr.ucsc.edu/talent-acquisition/applicant_resources/ird-and-applicant-review-process.html. The IRD for this job is: 06-13-2024 ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world. DEPARTMENT OVERVIEW The Division of Student Affairs and Success provides campus-wide coordination and leadership for student affairs programs and activities across departments, divisions, colleges, and administrative units. The Student Affairs and Success Division includes Career Success, EOP, STARS, Disability Resource Center, Learning Support Services, the Resource Centers, Dean of Students, Slug Support and Basic Needs, Student Development & Engagement, Student Conduct, and Student Health, which all provide direct services and resources to students. The Dean of Students Office at UC Santa Cruz promotes personal development and successful navigation of campus life, thereby strengthening the student experience. This is accomplished by facilitating partnerships, developing policies, creating meaningful opportunities, and providing direct support to cultivate a vibrant, healthy, and inclusive UCSC community. The Dean of Students Office envisions a university where every student has limitless opportunities and support to reach their highest goals for themselves and society. More information can be found at: https://deanofstudents.ucsc.edu/slug-support/program/index.html JOB SUMMARY Under the general direction of the Associate Director for Slug Support, the Slug Support Case Manager for Graduate Students serves as the nexus of information and integration for the campus' response to graduate students and international students experiencing varying degrees of need and/or distress. The incumbent is readily accessible to students, staff, faculty, parents, and family members (when applicable) who are concerned about a distressed student. The Slug Support Case Manager for Graduate Students works closely with key offices to identify and intervene as early as possible with graduate students potentially experiencing basic need insecurities, distress, or other challenges who would benefit from advocacy and support services. The Slug Support Case Manager for Graduate Students provides information and training for the Graduate Division staff and community, including consulting about graduate students who may need support as well as providing general information about Slug Support during Orientation and other key events. The incumbent works directly with students referred by the Graduate Division to help resolve complex situations and advocate on their behalf, fielding calls, emails, and referrals, and coordinates responses and services for individual students. Additionally, the incumbent researches national best practices and participates on various "students of concern" committees. The Slug Support Case Manager for Graduate students also supports the activities, programs, and services associated with the functions of the Dean of Students office. APPOINTMENT INFORMATION Budgeted Salary: $66,900 - $75,000 / Annually. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount. Benefits Level Eligibility: Full benefits Schedule Information: • Full-time, Fixed • Percentage of Time: 100%, 40 Hours per Week • Days of the Week: Mon-Fri • Shift Includes: Day Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: Non-Represented Job Code Classification: 004564 (STDT LIFE DEV SPEC 3) Travel: Never or Rarely JOB DUTIES 70% - Student Advocacy and Coordination of Responses to Students in Distress • Provides direct student support in meeting with students to assess and provide assistance regarding distressing and sensitive situations they may be navigating. • Manages graduate and international students of concern cases that require gathering information, developing recommendations for response and taking the initiative to mobilize appropriate responses and/or services. • Provides information to the student and student's family (as appropriate) and conveys information to other units including Counseling and Psychological Services, Academic Advisers, • Graduate departments, International Student & Scholar Services, Faculty, Residential Services, Resource Centers, Campus Police, and other campus entities, ensuring that appropriate resources are available and post-intervention strategies are mobilized on behalf of the student and the campus community. • Provides administrative interface, coordinating with various campus partners to ensure coherent integration of campus and community resources for individual students who face challenges with academic, health, conduct, substance abuse, financial, and social issues. 15% - Distress Student Consultation • In consultation and collaboration with units across the University, serves as a point of contact for members of the campus community who are concerned about a graduate or international student. • Consults with other departments on student cases. • Connects students to resources and offices across campus such as Counseling and Psychological Services, Academic Advising, and Residential Life, among others, develop action plans, and follow up with students, staff, and faculty as appropriate. • Serves as an active member of the UC System-wide Case Management Team as well as the Systemwide Graduate Student Case Management team. • Responds to inquiries about distressed students from faculty, staff, students, and parents/family members. • Provides information and resources to appropriate campus services. • Activates the Slug Support team for high-level and high-risk incidents as needed. • Provides information and training for the Graduate, department staff, and community, including consulting about students who may need support as well as providing general information about Slug Support during Orientation and other key events. • Works directly with students referred by the Graduate Division to help resolve complex situations and advocate on their behalf. 10% - Partnership Building • Develops and fosters relationships with key campus partners such as the International Student & Scholar Services, the graduate division, graduate departments, and the Graduate Student Association to better serve graduate students and develop best practices for supporting their unique needs. • Serves as a member of the Graduate Student of Concern working group to discuss specific students of concern and larger issues impacting the graduate student community, and to develop resources and solutions. 5% - Outreach and Education • Works collaboratively with Counseling and Psychological Services and other campus units and departments on the provision of campus-wide training and programs as well as publications regarding responding to graduate students in distress or who are experiencing basic need insecurities. • Develops and delivers specialized curriculum and training programs as requested by campus departments regarding responding to students in distress, and educational workshops about Dean of Students services and programs. • Works with a broad cross-section of campus departments (e.g., Orientation Programs, Wellness Programs, Disability Resource Centers, Resource Centers, Counseling and Psychological Services, Graduate Departments, and Residential Services to develop and implement marketing campaigns for the campus's student mental health messages and information, with particular attention to educating students on their role in the well-being of fellow students. REQUIRED QUALIFICATIONS • Bachelor's Degree in related area and/or equivalent experience/training. • Demonstrated experience in crisis management, crisis intervention, and case management with college students and emerging adults. • Broad knowledge of health care, mental health care, crisis management, and services. Experience in prevention, psycho-educational, and educational outreach and programming for students, faculty, staff, and parents/family members. • Demonstrated ability to initiate and coordinate campus and community services for students including connecting students to comprehensive programs on campus to help them succeed as well as advocate on their behalf in extenuating circumstances, and assist them in understanding and accessing resources available to them. • Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff, and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and the relevant policies and best practices. • Demonstrated ability to work effectively and collaboratively within a multidisciplinary organizational setting including on-campus residential facilities, faculty, campus administration, campus health providers, off-campus health care providers, law enforcement, and the courts. • Demonstrated ability to uphold the UCSC nondiscrimination policy by actively promoting inclusion in diverse communities diverse by race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, physical or mental disability, medical condition (cancer-related or genetic characteristics), genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services. Commitment to cultivate a healthy campus climate in which all students, staff, and faculty are treated respectfully and are able to thrive and succeed. Collaborates with campus partners to promote a campus climate that values diversity, equity, and inclusion, and identifies proactive actions to address bias and harassment. • Demonstrated ability to develop training curriculum and deliver training and presentations to a wide variety of audiences such as faculty, deans, department chairs, students, and staff. • Demonstrated ability to review, understand, and effectively apply complex policies and laws. • Outstanding oral, written, and digital communication skills. • Excellent interpersonal, cultural competence, and conflict resolution skills. • Ability to follow, implement, and encourage others to follow the UCSC Principles of Community, University Policies, and State and Federal Laws. • Demonstrated commitment to and experience working with members of African, Black & Caribbean; Asian, Asian American & Pacific Islander; Chicanx/Latinx; Native/Indigenous; South West Asian & North African; Disabled/Neuro Diverse; Trans & Non-Binary; Queer; Undocumented and other historically marginalized or underrepresented communities. Successful candidates will demonstrate measurable experience employing practices/praxis grounded in intersectional approaches and understandings of identity, and will possess knowledge of and insight about different religious • Ability to advocate on behalf of students and encourage students towards achieving individual goals, follow through on recommendations, and learn self-advocacy skills. PREFERRED QUALIFICATIONS • Master's degree in Social Work, Counseling, Public Health, or related field. • Direct experience working on college campuses with graduate students and international students in a health or mental health setting. SPECIAL CONDITIONS OF EMPLOYMENT • Selected candidate will be required to pass a pre-employment criminal history background check. • Ability to work long periods of time at a computer with or without accommodation. • The selected candidate has the option to work a hybrid work schedule. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement. • Selected candidate will be required to complete training within established time frames as directed including UC compliance training. • Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC § 1092(f)). • Ability to travel to multiple work locations on and off campus. • Ability to maintain appearance and conduct suitable for working in a professional setting. • The University of California has implemented a https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtainedhttps://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PEN&division=&title=1.&part=4.&chapter=2.&article=2.5. • Other special conditions of employment that apply to this position: Ability to work flexible hours occasionally. SAFETY STATEMENT All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. EEO/AA The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20 For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS View full job description and access on-line application: https://apptrkr.com/5263412 To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

Diversity, Equity, Accessibility, and Inclusion at Getty Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission. The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a welcoming workplace that reflects the various backgrounds of the communities we serve and includes individuals who bring a diversity of values and experiences. Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Job Summary The Office of Scholars, Interns, and Professionals (OSIP) Supervisor position builds relationships and develops, designs, and implements Getty-wide interdepartmental processes and procedures to ensure excellent service for all Getty scholars, interns, library grantees, and professionals.  The Supervisor provides OSIP with management, direction, and long range/short-term strategy and planning. The position provides day-to-day management and hires, trains, and supervises OSIP staff. The Supervisor reports to the Assistant Director of Administration at the Getty Research Institute (GRI). The position will remain open until filled. Applications received by April 30 will be given first consideration. Major Job Responsibilities Oversees and monitors the Getty’s J-1 non-immigrant visa program. Develops short- and long-range plans based on new or updated US Department of State directives Serves as the Getty’s Responsible Officer (RO) and supervises OSIP’s International Advisors to ensure institutional compliance with Department of Homeland Security and Department of State immigration regulations for J-1 non-immigrant status. Supervises staff to ensure monitoring and evaluation of data in SEVIS and Glacier systems to identify issues needing resolution prior to data submission. Processes data in SEVIS and Glacier, as needed. Monitors Scholars Housing requests from Getty departments to ensure that invited international special guests enter the US with the proper visa. Works with Getty department representatives to provide guidance and instruction. Creates policies, workflows and procedures to comply with the US Department of State requests and regulations involving J-1 visas. Works closely with management across the Getty to incorporate workflows and procedures into the Getty programs that are affected by the J-1 visa program. Stays current with SEVIS-related and regulatory updates pertaining to international scholars, interns, and trainees, and partners with OSIP’s Alternate Responsible Officers (AROs) and external Designated School Officials (DSO) to ensure consistent protocol regarding policies and procedures. Replies to U.S. Government data inquiries regarding the Getty’s Scholar, Intern and Trainees J-1 visa programs. Evaluates and advises international scholars, interns, trainees, library grantees and professionals on their visa options; provides the necessary assistance in obtaining and maintaining appropriate J-1 non-immigrant status. Processes visa-related documents with emphasis on accuracy and completeness, as needed. Reviews the outgoing visa-related documents for foreign national students, scholars, interns, trainees, and researchers, with emphasis on accuracy and completeness; ensures the agreement and accuracy of all data sources including OSIP records, databases, government systems, and visa documents. Collects information, pays fees, prepares, and submits documents to the US Department of State for the J-1 visa program Redesignation and the Annual Report. Manages the arrival of international Professionals by working closely with the Getty Departments involved in the process. Processes and distributes the necessary visa paperwork and information to the Guest according to the US Federal Code Regulations. Creates and conducts orientations for Scholars and Interns regarding J-1 visa regulations, tax filing for U.S. as well as International Guests. Creates and conducts orientations for Graduate Interns Supervisors to provide and explain the US Department of State requests and regulations governing the Intern and Training J-1 visa program, and to convey the importance of complying to all of them. Manages the gathering of information and monitors each visa situation to assist outside counsel in preparing/filing petitions that comply with procedures, policies, regulations, and rules to help ensure all filings are submitted timely, professionally, and accurately. Performs document exchange with international scholars, interns, trainees, library grantees, and researchers upon their arrival to verify US entry non-immigrant documents and visa status. Completes and provides documents with Getty Tax Accounting Department for tax withholdings. Resolves complex issues and/or problems using an extensive knowledge of relevant policies and government regulations. Supervises and  guides the daily operations of OSIP’s administrative staff. Provides additional assistance for daily tasks to OSIP team to balance workloads, as needed Evaluates and advises scholars, interns, trainees, and professionals regarding their travel requests and lecturing while in residence; controls, produces, and signs documents for travel and lecturing; replaces or re-issues documents when needed. Creates, and distributes information related to tax and health insurance for National and International Interns, Trainees, Scholars, Library Grantees, and Professionals. Monitors and files related records. Oversees scholarly grant recipient data sheets for instruction to Getty’s Payroll Department on stipend payments, health insurance eligibility, and travel contributions for scholars and fellows. Establishes OSIP operational strategies and provides the related necessary direction and motivation to OSIP staff Broad oversight of the Getty’s Scholar residential apartment complex by ensuring that all operations are conducted in a timely manner and according to the Scholar Housing Policy Statement and Scholar Housing Resident Policy. Uses good judgment and a solid appreciation for cultural nuances to offer sound advice and guidance. Monitors, provides, and coordinates assistance to Exchange Visitors, in case of incidents, injuries, and sickness. Reports these cases to US DoS as necessary. Manages the OSIP website: creates content, evaluates changes, and supervises the technical work involved. Qualifications Bachelor’s degree or equivalent experience 3-4 years of experience advising international scholars/students Previous supervisory experience Experience with J1 visas and international hiring Knowledge, Skills and Abilities Considerable technical and procedural knowledge of assigned area, including Department of Homeland Security and Department of State immigration regulations for J-1 non-immigrant visas Demonstrates excellent knowledge of all elements of J-1 visas to provide guidance to staff, scholars, interns, trainees, researchers, and library grantees on the evaluation of the appropriate visa, considering past, present and future variables and associated impacts of visa options. Erroneous or incomplete visas evaluation/assessments could result in a variety of issues affecting visa status and in turn affect the visa applicant and the institution. Demonstrates excellent knowledge of F-1 visas rules and procedures that impact Getty internships and scholarships of International Students. Under little to no supervision, demonstrates initiative in managing OSIP staff to prioritize, complete projects, assign tasks, interpret, explaining, and apply the applications of U.S. immigration regulations. Exercises judgment within Getty and US Department of State defined practices and procedures. Refers and adheres to internal policies and practices as well as external legal regulations to develop solutions to problems, finding remedies to facilitate resolution to deficiencies that caused the delay or denial, often in reaction to a crisis. Demonstrated skill in exercising patience, diplomacy and flexibility in interacting with government officials, Getty managers, outside contractors and exchange visitors Demonstrated ability to communicate effectively with people from diverse linguistic and cultural backgrounds Ability to communicate clearly and effectively to provide/exchange information with wide range of international and national scholars, interns, trainees, researchers, and institution staff. Regular contact with government agencies replying to/making inquiries and facilitating appropriate documentation. Communication with clients and agencies requiring legal and cultural awareness. Skilled in accurate record keeping with strict at attention to detail Skilled in working with compliance issues/processes Familiarity with at least one foreign language Ability to organize and conduct orientations for Getty scholars and interns; Ability to train, mentor, motivate, and manage a small working team and monitor the performance of staff Benefits and Perks Here are just some examples that Getty offers/provides for full-time employees: Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected. 403(b) Employee Investment retirement plan – with up to 5% Getty Match Getty contribution of 6%, on behalf of employee, to 401(a) retirement account Educational Assistance and professional development Paid Vacation, Sick and Personal Days 12 Paid Holidays Many positions have bi-weekly Off-Fridays On-Site Fitness Center at Getty Center Community service opportunities To learn more about our comprehensive benefits and long list of perks, go to  Getty HR . Equal Opportunity Employer We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.